Duties & Responsibilities:
职责义务:
Monitor service and Restaurants, Bars & Events standards in all outlets and banquets. Work with the Outlet Managers, Banquet Manager and respective Chef de Cuisine’s to take corrective action where necessary.
监控所有餐厅和宴会的服务和活动标准。与餐厅经理、宴会厅经理和相应的厨师合作,在必要时采取纠正措施。
Frequently verify that only fresh products are used in Restaurants, Bars & Events preparation.
经常验证餐厅、酒吧和活动准备中仅使用新鲜产品。
Assist the Executive Chef with creative suggestions and ideas.
协助行政主厨提供创意建议和创意。
Establish a rapport with guests maintaining good customer relationships and handle all guest complaints, requests and enquiries on food, beverage and service.
与保持良好客户关系的客人建立融洽的关系,处理所有客人对餐饮和服务的投诉、要求和查询。
Spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Outlet team and functions to the fullest expectations.
花时间在餐厅(在高峰期),以确保餐厅由各自的 餐厅团队管理良好,并充分发挥期望。
Prepare with the respective Outlet teams, a yearly marketing plan for each outlet, which is the basis of the Restaurants, Bars & Events Annual Marketing Plan.
与各自的团队一起准备,每个餐厅的年度营销计划,这是餐厅、酒吧和活动年度营销计划的基础。
Continuously seek ways to assist the Outlet Management maximize their revenues and profits.
不断寻求各种方法,帮助餐厅管理层实现收入和利润最大化。
Monitor and analyses the activities and trends of competitive restaurants, bars and other hotel’s banqueting departments.
监控和分析竞争餐厅、酒吧和其他酒店宴会部门的活动和趋势。
Maintains positive guest and colleague interactions with good working relationships.
保持积极的客人和同事的互动与良好的工作关系。
Qualification:
任职资格:
Minimum 2 years work experience as Director of Restaurants, Bars & Events.
至少在2年餐饮及宴会总监工作经验。