监督和指导销售和市场活动的各个方面。 职责包括监督促销策略和营销计划的规划和发展；监督并协助销售和市场计划的制定和实施；管理销售和市场团队，并报告计划的有效性。 积极与区域销售和集团办公室进行直接和日常的互动。

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.本科以上学历，有相同岗位工作经验3年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。

【岗位职责】 1、负责规划公司的市场发展策略，把握公司在行业中的发展方向，完成公司在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； 2、通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； 3、负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； 4、负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划

岗位职责 1.分析餐厅的各项报告，拟定改善行动计划并追踪执行情况； 2.监督并负责所有餐厅管理人员训练、工作考核、薪资考核的成绩； 3.制定及执行管理人员的训练计划并达成绩效评估的要求； 4.针对顾客的意见回馈来制定改善计划并带动餐厅所有管理人员共同达成目标； 5.根据公司营业额及利润指标，帮助及指导管理组完成目标； 6.协助餐厅处理意外事件； 7.完成上级安排的其它工作。 岗位要求 1.大专以上学历，5年以上国际餐饮连锁企业营运管理经验； 2.丰富的餐饮管理经验； 3.良好的职业操守及团队合作精神，较强的沟通、理解和分析能力； 4.熟悉营运餐厅管理各项实务的操作流程； 5.良好的领导管理和沟通技巧，具有独立工作和学习的能力，工作认真细心。 6.有优秀的营销技巧，较强的市场策划能力和运作能力 7.有较强的组织协调能力，人际沟通能力，管理能力，培训能力； 8.有较强的团队管理经验，能及时妥善处理突发事件。

Lead, direct and motivate the Salesteam. Ensure the yearly sales budget is achieved and surpassed. Responsibilityfor extending the management standards and quality guidelines in the departmentset by the DOSM and to assume complete management responsibility for allactivities of the department in the absence of the DOSM, in line with thehotels mission, vision and objectives. Be guiding, team oriented, democraticand empowering.

At Kempinski, Talent Development is a managementresponsibility and consequently an integral and important part of our Managers’daily activities. The Director of Sales– MICE fulfils their role as aTalent Development Ambassador when: ●They actively support and implement TalentDevelopment initiatives as a part of their daily activities. ● They identify Training talents in theirdepartment and throughout the hotel as per below definition* and activelysupport their career development. ● They support and initiate transfer, crossexposure and task force assignments for their team. ● They personally conduct TTTTs with their team ona regular basis and take personal interest for their talents’ developmentplans. ● They recruit and select potential talentaccording to current and future department, hotel and Kempinski’s needsincluding conducting interviews for positions in their department.

Responsible for the management of all aspects and functions of the restaurant outlets, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective staff. Responsible for proactively soliciting and managing restaurant sales-related opportunities that is not handled by the Sales & Marketing department. Actively up-sells each business opportunity to maximize revenue opportunity through in-house as well as hot zone sales efforts. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to customers in order to grow the business on behalf of Ritz-Carlton.

【岗位职责】 1.向业主及时汇报酒店日常经营状况； 2.监督各项制度的实施和执行； 3.负责监督会计核算工作，监督应收账款管理，保证核算工作的正确性； 4.监督酒店整体预算管理和资金管理，监督资金方案汇总及管控资金使用状况； 5.参与审核各项经济合同及物资采购合同，负责合同款项付款的审核； 6.参与审核各项财产、物品的外调、出售、报损； 7.加强成本控制，监督建立健全酒店的成本管理制度，经常检査材料的购进、验收、使用、库存及盘点情况； 8.加强收入内控管理，监督建立健全酒店的收入内控管理制度； 9.领导交办的其他工作。

【岗位职责】 Participatein the development and implementation of business strategies for the hotelwhich are aligned with Radisson’s overallmission, vision values and strategies. Develop andimplement strategies for achieving individual sales goals 参与开发完成酒店的商业策略并与丽笙集团的总体使命、视觉价值、开发策略以及实现个人销售目标相一致     Achievemarket share and revenue goals by working with the Director of Sales onindividual and team goals within assigned market segments在细分的市场下与销售总监就个人和团队的目标进行合作实现市场份额和收入的目标 §  Implementssales policies and procedures of the hotel and Radisson Group. 执行集团和酒店的销售政策和流程 §  Recommendscontracted room rate structure including but not limited to corporate rates,wholesale rates, long stay rates, group rates, etc. ensuring maximum revenuegeneration. 使房间价格体系有优势，包括但不限于公司房价、批发房价、长住价格、公司团队价等，确   保最大限度创造收入 § With the guidance from the DOSM, establishesposition description, specifications and performance standards (PDR) for allsales personnel within Radisson Group guidelines 在DOSM的指导下，按照丽笙集团规范为销售人员建立职位描述、规范和绩效标准 §  Prepareproposals and contracts that are geared to maximize profit while satisfyingclient needs 准备提案和合同，最大限度地提高利润，满足客户的需要 §   Develop dataand recommend programs to meet clients' needs 发展数据和建议方案，以满足客户的需求 §  Contactin-house customers to retain and grow existing business, repeat bookings orreferrals to other Radisson Hotels 接触内部客户保留和发展现有业务，重复预订或转介到其他丽笙集团酒店 §  Reviewindividual and team goals on a weekly basis; recommend and take appropriateactions to achieve objectives in key result areas 回顾个人和团队每周目标；建议并采取适当的行动来实现目标的关键结果领域 §  Ensure allmaterials used are in accordance with brand standards 确保所有材料和品牌标准 Maintainproper flow of information to sales team, review sales work file of assignedaccounts保持适当的信息给销售团队，对特定账户的销售工作文件进行回顾 §  Providescontinuous training for the sales team thereby creating a learningenvironment/culture. 为销售团队提供持续的培训，从而创造一个学习环境/文化 §  Communicateclients' requests to all departments in an effective and timely manner 将客户要求有效及时地传达给各部门 §  Insuremaximum occupancy on a daily basis by performing follow-ups on progress ofgroups booked with events services team 跟进团队预定的进程确保每天基础上的最大入住率 §  Assist withthe completion of monthly booking report(s) 协助完成每月的订单报告 §  Prepare reportsas necessary to improve management decision making and critical evaluation ofwork activities 准备必要的报告提高管理决策和工作活动的批判性评价 Create100% guest satisfaction by providing the Yes I Can! Experience throughperformance that demonstrates the standards of genuinehospitality and exceeding guest expectations“是的，我行”的服务态度创造客人100%满意度。真诚接待并超越客人的期望 §  Givepersonal attention, takes personal responsibility and use teamwork whenproviding guest service 关注，承担个人责任和使用团队合作为提供客人服务 §  Listen,apologize with empathy, find a solution and follow through when resolving guestproblems 倾听，道歉，找到解决方法并跟进解决结果 §  Provide YesI Can! genuine hospitality and teamwork on an ongoing basis 保持“是的，我行”的服务态度。在这个基础上真诚接待并发挥团队精神 §  Assume theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction 当客人不满意时，承担责任并使用判断力提供适当方法保持100%的客人满意度 §  Performother duties required to provide the service brand behavior and genuinehospitality 执行其他职责要求保证服务品牌 【岗位要求】 1、学历要求：市场营销或相关专业本科及以上学历； 2、工作经验及年限：十年以上杭州区域国际及国内品牌酒店工作经验，五年以上同岗位或相似岗位工作经历； 3、专业技能：对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系； 4、通用技能（计算机/语言等）熟练使用办公软件，有较强的文字功底； 5、职业素养及胜任能力要求：高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力。

The Four Seasons Hotel Hangzhou at West Lake is looking for Assistant Director of Finance who share a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: -Commitment to supportive teamwork and open communication -Responsibility for ongoing enhancement of their skills and performance -Recognition of personal accountability for their own actions and the outcomes of those actions -An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company -Plan, organize, direct and control the work of employees in the Banquet while ensuring exceptional service and attention to guests SUMMARY 岗位概述 To assist the Director of Finance in the administration of all financial aspects of the hotel's operation. To ensure that all local and corporate policies and procedures are observed, andto supervise the day-to-day operation of the Accounting office. ESSENTIAL FUNCTIONS核心职责 People Functions  -Maintain harmonious and professional relationship with all departments and Home Office. -Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. -Plan, organize, lead and control different projects and activities within the finance team. -Identify coaching moments and ensure that those moments become opportunities of learning and development for the Finance team. -Establish a rapport with the Finance team and other divisions within the hotel. -Have a global working perspective and excellent communication skills – written and verbal -Great understanding of Self-Esteem and Self-Actualization of Team and ensure proper support and help is provided whenever needed. -Have the ability to supervise the day-to-day duties of the Finance team and assist as necessary. -Hold monthly department meetings with Accounting Staff to ensure communication and address any issues that are affecting the team. -Participate in and develop staff training programs in order to minimize staff turnover and maintain high morale.  Particular emphasis should be given to those individuals qualifying for future advancement. -Supervise, train and motivate department staff to thoroughly understand all of their duties and responsibilities. -Meet with the Director of Finance on a regular basis to communicate all accounting activities and results of the Accounting office meeting or any other related issues. -Actively network within the community to attract potential candidates for recruitment purposes. -Prepare reviews and development plans and take appropriate personnel-related action (i.e. hire, commend, discipline, evaluate, etc.) with Accounting staff as required. -Conduct self in a professional manner at all times. Product Functions -Thoroughly understand and possess a working knowledge of the Accounting & Finance Manual -Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals. -Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance. -Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance. -Prepare Daily Cash Position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting & Finance Manual. -Assist the Director of Finance in preparation of all budgets and forecasts. -Excellent understanding of the current Edition of USALI. -Prepare or oversee the preparation of all local, state and federal tax returns and other reporting (including 80-20 rule reporting) on a timely basis. -Ensure rent expense is calculated accurately per the terms of the Management Agreement, Leasehold Agreement or Easement Agreement and that payments are made or the outstanding liability for the rent accrual exists and is accurate. -Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s). -Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the Batch Total of the payment run. -Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques. -Ensure accurate exchange rates in Financial Reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement. -Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched -Credits” reports provided by credit card processing company are reviewed/scrutinized by DOF monthly and retained by the Director of Finance. -Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance. -Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger. -Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items. -Coordinate and facilitate external and internal audits. -As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials. -Continuously strive for improvement of processes and efficiency. Profit Functions -Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience. -Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability. -Assist the Director of Finance in Forecasting/Budgeting -Ensure gains/losses on the sale/disposal of fixed assets are properly disclosed and recorded on the Statement of Changes in financial position (SR-25 where applicable) and on the P&L statement. -For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded. Preferred Skills & Qualifications: -Proficient in Mandarin and English communication -Thorough knowledge of all jobs in the Accounting area -Strong Mathematical and Analytical skills -Proficient computer use and report generating skills -Commit to follow all local and corporate policies and procedures -Similar working environment is preferred Join us and Enjoy… -An opportunity to build a life-long career with global potential and a real sense of pride in work well done -Best-in-industry training -Complimentary stays at Four Seasons properties (based on availability) with discounted meals -Incentive bonus/ competitive salaries -Employee service awards -Annual employee party/ social and sporting events  

岗位要求 1.酒店管理、市场营销及相关专业本科及以上学历； 2.3年以上酒店销售部相关工作经验，有奢华酒店工作经验优先； 3.具有良好的相关客户资源； 4.具有较强的社交和业务开拓能力，公关能力强； 5.具有优秀的沟通技巧和人际交往能力； 6.良好的中英文写作、口语、阅读能力。

执行并协调希尔顿全球的学习与发展项目以及与酒店目标值一致的其它相关培训。包括发现评估培训需求，推荐并改进培训内容，执行培训并达到预期效果。 执行酒店培训年度评估及发展（与部门总监协调），年度培训计划并支持商业需求。 与人力资源政策保持一致，管理培训预算。 根据人力资源计划，沟通，计划并管理人力资源/学习与发展项目的执行。 分析从GTMS以及SALT中所获取的信息，提供有建设性的意见从而提高平衡计分卡的绩效。 协助选举部门培训员，通过部门培训员例会培训并发展部门培训员。计划，执行并协调预计中的安全培训并能够推广工作安全演练，提升团队成员技能。 通过培训提高并保持专业技能，行为技能以及品牌服务技能。 监督并协助团队成员参与希尔顿大学的学习。 建立内部培训活动档案 协助完成并编辑酒店内部通讯。 维护培训布告栏。 完成月度人力资源报告中的培训专栏。

北京四季酒店 概要 我们在寻找销售经理，需要你对工作具有热情，热爱你所从事的职位。 我们聘用勤奋上进的员工作培训，在一个能令他们尽展所长的工作环境下, 让他们发挥出类拔萃的工作表现。我们的企业文化孕育了成功的事业，并给予多方面的回报。我们希望员工能够: 拥有良好的团队合作精神，并畅所欲言的沟通 持续的提高他们的工作技巧和表现 能够意识到自己行为所代表的责任及会导致的后果 充分了解自己行为会对客人、同事以及公司的形象产生的影响 加入我们 四季酒店的金科玉律:待人如己。 对于员工，我们同样是，己所不欲，勿施于人，待人如己。 北京四季酒店向员工提供和客人一样的关怀，四季酒店从 1998 年起。获“财富”杂志评为一百家最理想的工作机构之一 工作职责 1. 根据营销计划，对相对应的市场（根据细分和地理位置）实施销售行动计划 2. 积极地帮助部门到完成目标，从而为达到营销预算做出贡献 3. 最大限度的运用促销的机会，随时准备促销 工作要求 1.本科及以上学历 2.至少3年相关国际酒店工作经验 3.良好的英语口语、阅读及书写能力 4.能够讲普通话及具备在中国工作的许可   加入我们你能够享有： 建立一个长期的、全球性的职业发展机会 优秀的行业培训 免费入住四季酒店，餐饮折扣优待 红利分享及优厚的工资 雇员服务奖 年度员工派对/社交和体育活动 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职位空缺：http://jobs.fourseasons.com/ 四季酒店领英网站：https://www.linkedin.com/company/four-seasons-hotels-and-resorts 四季酒店微信号：北京四季人文部

确保所有进来的货物均通过收货部收货，并且与采购单和市场采购清单核对； 确保所有仓库的安全，包括对钥匙的发放和一般进入仓库权限的恰当限制； 每天记录并核对所有食品及饮料的发票以便检查价格，总价和单价，需与批准的市场采购价格一致； 确保所有库存在酒店库存系统的正确建立，包括大小，描述，采购单位等； 确保正确记录收到的存货，发出，退回和调拨，及其合理授权； 任何时候当认为必要时，检查并测试货物，特别对于食物和饮料； 确保每日累积的发票与转入应付帐款的金额一致； 定期抽查并检查仓库，收货区域和所有零售点；  检查赋税发票以确保使用正确赋税； 对酒店库存系统拥有全面和广泛的知识，并负责系统维护， 一旦发现系统故障，应及时通知财务总监或助理财务总监； 对酒店库存系统的使用者进行培训，并协助建立申请单，采购清单等； 确保正确记录收到的存货，发出，退回和调拨，及其合理授权； 确保卸货区域的安全，并始终保持干净整洁； 对所有进出收货区域及仓库的货物保持足够的控制； 保持警惕性以确保收货区域的安全； 定期与其他部门联络以确保过量或缺少的库存最小化； 确保保持当前的基准库存水平，并经常审查； 根据运营需要准备成本日报和月报，组织成本沟通会，必要时参与损益会； 监督并审查破损并采取适当的措施减少损坏； 与餐饮经理和行政总厨执行配方成本核算，并对食物和餐饮的零售价格提出建议； 与其他运营部门就成本和销售价格进行合作； 进行每月成本核算，并确保按时上交所有月末报表； 执行并协调每月对于零售点和仓库的存货盘点； 执行并与相关部门协调运营设备和固定资产盘点； 与采购经理和行政总厨共同进行市场价格调查； 准备每月移动缓慢和陈旧的存货清单并给出建议以确保在收到物品的有效期限内损坏最小化； 就高职的工作餐及宴请单计算每日销售成本； 与采购经理和部门经理紧密合作，在不损失质量的前提下最小化成本； 定期监督食物销售成本，以确保在预算之内；  及时，有效，友好地处理所有要求和询问；  确保正确的工作实践及该工作区域的安全不受危害，使得意外的风险和员工赔偿费用最小化；

【岗位职责】 1、落实总经理分派的各项工作任务。 2、审定酒店财务计划、管理制度和工作程序，落实岗位责任制。 3、参与酒店重要经济问题的分析和决策，参加酒店主要经济合同的谈判、签署，并监督执行。 4、控制、监督酒店的收入、成本和费用，协助建立并督导实施成本和费用控制和各项制度。 5、审查施工合同，监督施工过程中各项资金的使用，确保各投资项目的资金合理使用。 6、审核酒店各类物资采购供应计划。 7、深入各部门，检查工作情况，发现问题及时督办。 【岗位要求】 1、本科以上学历，文秘、法律及相关专业。 2、5年以上同等职位工作经验。 3、良好个人品质和职业道德，严格遵守有关法律、法规和规章。 4、良好的沟通技巧，较强的语言表达能力和灵活的处事能力。 5、良好的沟通、组织、协调能力，能独立协调对内对外各种关系。

一、岗位职责 1．提供高水平的酒店维护知识，协调处理施工过程中进度动态变化、并进行调整与修正。 2．负责项目机电设备安装的技术管理，组织、推动项目各项技术工作；制定机电设备安装总体施工技术方案，审核机电设备安装技术及质量掌握方案，优化施工图纸。 3．负责机电工程施工、报建、招标协作,参与电气、暖通、给排水设备材料的选型；组织设计单位向施工单位做设计交底，供应机电类报建资料,投标单位疑问处理等工作。 4．制定与洲际酒店品牌业务战略相一致的工程运营战略。 5．参与机电设备安装的合同制定，对合同进行预估和风险评估，及早提出和解决影响合同履行的问题。 6．负责各机电设计单位之间的搭接协调，跟踪出图进度，监控图纸质量，完成联合审图的发起、跟踪和各方审图意见的确认。 7．负责设计过程中与设计单位就机电设计的沟通协调及计划的跟踪，确保设计任务如期保质完成，参与涉及本专业设计成果的评审，并落实涉及强弱电方面的修改意见。 8．协调机电设备安装工程竣工验收、备案和备案后的交付和修理工作。 二、岗位要求 1.全日制本科及以上学历，水电、设备、暖通、给排水等专业。 2.具有10年以上机电设计从业经验, 6年以上大型商业综合体或相关行业工作经验、熟悉国家规范，熟悉施工图设计 3.具备防火、空气质量和应急电力系统的知识。这包括操作、维护和检查酒店的防火设备(如洒水系统、火灾报警器)、空气质量设备(如一氧化碳探测器)和应急电力系统的能力。 4.具备处理和维护主要水源(如房间、餐厅、污水等)的知识和能力。 5.HVAC-R/电气/管道方面的技术培训。 10.能独立组织编制机电设计各阶段的任务书，并进行机电专业设计各阶段的成果审核。 11.熟练操作autocad等制图软件绘制强弱电设计图纸，熟悉office系列办公软件。 大连凯伦皇冠假日酒店人事部

【岗位职责】 1、制定审计工作计划，并组织实施。 2、负责例行和专项审计项目的实施，确保审计结果准确、及时、客观、公正。 3、在完成审计工作后，与被审计单位沟通审计意见，对审计发现的问题督促其整改和纠正 4、负责配合调查事项提供审计资料和相关会计证据，负责部门内外部内控管理培训 【岗位要求】 1、本科及以上学历、有中级会计职称。 2、45岁以下，具有五星级酒店担任审计或财务相关职务的经历，从事审计经理/财务经理工作3年以上，熟悉审计部的各项工作流程及法规政策，熟悉财务会计、审计的相关政策、法规；熟练掌握审计常用技能。 3、熟练掌握审计各模块相关知识。精通审计、财务管理知识等。 4、执行能力、计划能力，强烈的责任心、主动性，良好的团队合作能力、学习创新能力，适应能力，较强沟通协调能力、理解分析能力，对人和事物有客观判断性。

The job of Senior Sales Manager is executed satisfactorily when: 高级销售经理工作职责： The Hotel achieves its Financial Objectives. 完成酒店财务目标。 The Sales Team that the person works with achieves Team Objectives. 通过团队协作完成销售团队收益目标。 The person achieves their Personal Objectives. 完成个人目标。 The TTTT is carried out to the satisfaction of all the Assistant Director of Sales / Director of Sales / Director of Sales & Marketing. 通过评估，从而得到市场销售总监，销售总监，销售副总监以及高级销售经理本人工作表现的满意。 Grows existing business by selling all facets of the hotel to new, existing and prospective customers, considering the goals set forth in the department’s sales strategy and negotiating the optimum rate for the benefit of the company and hotel alike. 进一步发展原有客户并。通过向新客户、现有客户及潜在客户销售酒店的各个方面来发展现有业务，考虑部门销售策略中设定目标，为公司提供正确价格及优待从中客户为酒店达到利益最大化。 Plans and manages sales calls according to Account Management procedures adhering with Kempinski standards on a daily, weekly, monthly and annual basis. 根据凯宾斯基标准客户管理程序，计划管理每天、每周、每月和每年销售拜访计划。 Handles all enquiries and leads from potential clients which involves meetings, site inspection, familiarization trips, negotiation and contract finalization, attending promotional functions organized by the hotel and follows up until business is secured. 处理所有潜力客户询价要求，包括会议，现场考察，熟悉旅行，谈判及合同确定，参加酒店组织的促销活动，并跟踪直到业务确定 Entertains clients on a regular basis in hotel restaurants to keep good working relations and extends network further by attending internal and external evening functions. 定期在酒店餐厅宴请客户，并保持良好的工作关系，并通过参加内部和外部的晚会进一步扩展人际网。 Consolidates and assesses market information and reports them to the respective line manager. S/he uses this information to suggest adjustments in regards to sales activities and implements them accordingly.  根据需要整合和评估市场信息并汇报给上级领导询问，并相应地调整团队销售活动。 Analyzes the overall sales mix and likely impact on hotel goals and prepares sales action plan to be discussed with the DOS and DOSM. 分析了整体销售混合和可能影响酒店的目标及准备销售行动。并与销售总监与市场销售总监讨论销售计划。 Supports Sales Managers with on-the job training and shares knowledge and experience to further support them in their daily tasks 支持销售经理进行在职培训，分享知识和经验，进一步支持团队日常工做。 Reports to DOS and DOSM on a daily and weekly basis 每天,每周向销售总监和销售总监汇报工作 Participates in all necessary sales activities to potential customers, such as telesales, sales calls and Sales Blitz etc… 参与所有开发潜力客户必要销售活动，如电话销售，电话销售和扫楼等。 Maintains good relations to all clients and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets. 与所有客户保持良好的关系，并获得散客预定及团队预定来自新老客户，以达到销售目标。 Organizes VIP's arrivals, welcomes and provides them with assistance during their stay accordingly and plans, coordinates and supervises clients' specific requirements with the help of various departments. 组织VIP抵达酒店接待工作，并在VIP入住期间提供相应的帮助，协调并监督各部工作达到客人满意。 Reviews monthly production and account performances and according to the results recommends and executes sales activities to ensure that each individual accounts targets are met. 检查月度生产和客户业绩，并根据结果建议及执行销售活动，以确保每个客户目标的达成。 Daily reporting of all Sales activities, confirmed by written input in Salesforce System to send to Director of Sales. 每日报告所有销售活动，并以书面形式输入销售系统并打印提交给销售总监。 Keeps two-way communications between clients and hotel, ensuring that clients are kept updated with latest development in hotel, and senior management is kept updated on changes in companies, market events, market trends and customer’s feedback on hotel and competitor activities. 保持与客户和酒店双向沟通，确保客户了解酒店最新发展情况，并确保高级管理层了解公司的变化、市场事件、市场趋势以及客户对酒店和竞争对手活动的反馈。 Maintains updated records of call results, potentials, productivity, competitive information, rate history, etc. at all times in salesforce and databases. 随时保持更新电话记录，潜在客户，生产力，竞争信息，价格历史在Salesforce 及客户数据表。 Accomplishes a set of administrative duties such as attending meeting, handling correspondence related to designated accounts, writing monthly sales activities report, and other duties related to the job function. 完成一系列行政职责，如参加会议，处理与指定客户相关的信函，撰写月度销售活动报告，以及其他与工作职能相关的职责。 Monitors competitor’s activities and assists in assembling marketing intelligence. 监控竞争对手的活动并协助收集市场情报 Travel when required to promote the hotel and develop potential business 需要时出差以促进酒店的发展潜力客户 Support training of new colleagues, Trainees and Apprentices 支持新同事、实习生和学徒的培训 Takes care of an honest and positive working climate 营造一个诚实和积极的工作氛围 Attends morning briefing daily and informs the Sales Team on any account related changes and updates as well as upcoming daily tasks and actions. 参加每日晨会，并通知销售团队任何与客户相关的变化和更新，以及即将到来日常任务和行动 Representing the company and hotel through impeccable grooming and personal hygiene. 通过完美的仪容仪表和个人卫生代表公司和酒店 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 在任何时候，可以根据业务的需要添加额外的责任和任务。 Strictly adhere the KPI’s 严格遵行主要表现指标。 Keep grooming match with standard. 根据饭店及品牌标准保持个人仪容仪表。 Conduct health regulation, safety policy. 执行健康及安全法规、政策及程序。 Settle danger situation and inform potential danger. 采取行动排除危险情况，并及时通知危险隐患。 Carry out all the process of safety emergency. 执行酒店安全紧急情况政策及程序。 Ensure heart of house clean, safe and hygiene. 保证酒店后场区域与前场区域保持同样干净、安全、卫生。 Keep analysis, evaluate, improve self-behaviour. 不断分析、评估、改进个人工作表现。 Comply with code of conduct. 遵守道德行为规范。 Comply with Staff Handbook and related policies. 遵守《员工手册》的相关规定。 Complete the temporary job assigned by the reporting leader. 完成上级安排的临时性工作。

一、岗位职责 1.负责对施工现场进行监督管理，跟进施工进度，把控施工成本，做好施工现场安全管理工作， 2.对施工质量进行控制，检查建筑材料、已安装产品或零部件，确保项目严格按照质量标准执行。 3.审核施工图纸，会同设计单位与施工单位参与图纸的认定及修改建议，处理施工中的疑难问题。 4.了解建筑设计和建筑材料及相关法规和标准，熟悉项目周期中的不同阶段，控制项目时间和预算。 5.在项目完成的不同阶段进行指导，制定、组织、协调后续施工计划。 二、岗位要求 1.全日制大专、本科及以上学历，土建工程相关专业。 2.至少3年及以上五星级酒店工程项目工作经验。 3.具有较强的组织策划、团队管理和计划能力。 大连凯伦皇冠假日酒店人事部

一、岗位职责 1.负责编制和审核工程量清单、工程预算、结算等造价文件，确保各项数据的准确性和完整性，并符合行业标准和企业要求。 2.参与项目招投标工作，提供专业的造价分析和建议。 3.对施工过程中的变更签证进行详细的造价分析和审核，确保变更合理、成本可控。 4.负责与设计方、施工方等相关单位沟通协调，解决造价相关问题，确保项目顺利进行。 5.参与调查或收集工程有关材料的市场价格信息。 6.掌握国家及工程造价政策、文件和定额标准。及时关注了解工程造价变化情况相关信息动态，收集掌握与工程造价、工程预决算有关的技术资料和文件。 二、岗位要求 1.全日制大专、本科及以上学历，工程造价、建筑相关专业，取得《土建与装饰预算员合格证书》或《建设工程造价员资格证书》。 2.至少2年以上工程造价相关经验，具有五星级酒店装修工作经历优先。 3.熟练运用预算/决算软件、CAD软件等。 大连凯伦皇冠假日酒店人事部

- 5年以上酒店销售相关工作经历 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 合理高效地安排员工工作，同时积极培养员工的质量意识 - 善于寻求新方法改进工作绩效 - 以身作则，帮助并带领员工 - 出色的语言组织能力，清楚流利地阐述观点 - 善于解决问题，调节冲突，有效分析所有相关信息，以得出正确结论 - 具备良好的相关财务知识，关注财务状况，积极采取措施有效节约成本 - 愿意接受不定班次工作 - 精通英语，熟练运用口头和书面英语 - 具有丰富的客户资源 - At least 5 years similar working experience of Sales in hotels - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards. - Structures work activities effectively, helps to build staff’s quality consciousness - Keeps on seeking new methods to improve work performance - Sets role-model for staff; guides and assists the staff - Has effective language abilities and clearly expresses opinions and information - Solves problem; reconciles conflict and analyses all relevant information for correct decision-making - Has sound financial knowledge and familiar with the financial situation, initiates effective measures to save cost - Accepts to adopt irregular working hour - Proficiency in English, in both oral and written - Possesses rich customer resources

§  确保有效和精确的文件系统，包括纸质和电子两个版本的及时保存 Ensures that an efficient and accurate filing system, both manually as well as electronically is maintained at all times. §  保存酒店完整的销售协议、合同和报价的记录以备查用 Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel. §  建立有效的文件跟踪系统，确保所有预订的客人都被适当的记录和跟踪查询 Establishes an efficient trace File to ensure that all business booked is properly tracked. §  及时对销售经理上交销售报告 Submits Sales report to Sales Manager in a timely manner. §  每月为销售联络员提供准确的预订商业报告 Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation. §  与相关运营部门联系并紧密合作，确保达到和满足客人的要求和期望 Liaises and works closely with the related operation departments ensuring guest's requests and expectations are being met. §  礼貌并有效地处理客人和员工的询问，并向上汇报投诉或问题。如果无法立即处理问题，要保证及时跟进处理。 Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems.  If no immediate solution can be found, to ensure that the necessary follow-up is conducted in a timely manner. §  确保客人和员工之间的良好互动，和员工之间的良好工作关系 Maintains positive guest and colleague interactions with good working relationships. §  进行广泛的竞争酒店调查，保持对酒店信息的详细认知 §  Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel. §  系统地、有效地对被指派的分区中指定的客户进行分析并且将发现和商业机会向销售副总监进行报告 Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Associate Director of Sales. §  预估和指定销售机会，运用资料库制定适合有效的销售策略以增加酒店市场份额 Pre-qualifies and targets prospects, utilising Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share. §  通过专业的常规电话销售活动和跟进发展新的商业机会。 Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect. §  在重要客人入住和离店时会见和问候客人 Meets and greets VIP guests upon arrival/ departure. §  对现有和潜在的客户进行销售拜访以获取新的商业机会 Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities. §  确保高标准的个人仪态 Ensures high standards of personal presentation and grooming. §  与竞争酒店，商业伙伴以及其它组织的保持专业的合作关系。 Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations, including tour operators and local travel agents. §  执行长期的负责管理态度、积极代表酒店管理层和凯悦国际 Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International. §  应对由业界、公司和酒店所产生的销售和营销部的改变 Responds to changes in the Sales function as dictated by the industry, company and hotel. §  阅读酒店员工管理手册对其理解并严格按照酒店管理规章制度去做，特别要严格按照防火，卫生，健康，安全的管理条例及惯例去做。 Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. §  在必要时参加培训课程和会议。 Attends training sessions and meetings as and when required. §  担负其它的合理责任和职责任务。 Carries out any other reasonable duties and responsibilities as assigned.

- 副经理级别（5级） - 3年以上相关工作经验 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 工作自觉主动、负责任 - 性格开朗，能从容应对压力 - 具有良好的团队合作精神，全力支持并协助他人工作 - 出色的沟通及表达能力 - 愿意接受轮班工作 - 英语熟练 - Assistant Manager （Level 5） - At least 3 year similar working experience - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards - Acts on own initiative and takes responsibility for own work - Have a bright and cheerful disposition，can contend with pressure - Has team spirit, willing to provide assistance and helpful - Has good communication & interpersonal skills - Accepts to take shift work - Proficiency in English

- 三年以上酒店销售相关工作经历 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 合理高效地安排员工工作，同时积极培养员工的质量意识 - 善于寻求新方法改进工作绩效 - 以身作则，帮助并带领员工 - 出色的语言组织能力，清楚流利地阐述观点 - 善于解决问题，调节冲突，有效分析所有相关信息，以得出正确结论 - 具备良好的相关财务知识，关注财务状况，积极采取措施有效节约成本 - 愿意接受不定班次工作 - 精通英语，熟练运用口头和书面英语 - 具有丰富的客户资源 - At least 3 years similar working experience of Sales in hotels - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards. - Structures work activities effectively, helps to build staff’s quality consciousness - Keeps on seeking new methods to improve work performance - Sets role-model for staff; guides and assists the staff - Has effective language abilities and clearly expresses opinions and information - Solves problem; reconciles conflict and analyses all relevant information for correct decision-making - Has sound financial knowledge and familiar with the financial situation, initiates effective measures to save cost - Accepts to adopt irregular working hour - Proficiency in English, in both oral and written - Possesses rich customer resources