As a Director of Rooms, We rely on you to - Collate and analyse the forecast from the Front Office, Housekeeping, Laundry and all areas under the Rooms Division; - Submit reports to GM/RM in relation to the budget from Front Office Department; - Review key assumptions; - Review ATR and occupancy monthly; - Analyse variances; - Develop and implement action plans to maximise performance and profitability; - Work closely with Sales & Marketing and Reservations teams. We are looking for someone who - Takes pride in being a hotelier; - Preferably comes from a hotel-related education background;  - Preferably has relevant experience with an International 5 Star Hotel Group; - Is self-driven, goal-oriented, willing to challenge the status quo; - Upholds professional values, ethics and integrity at all times; - Enjoys working as part of a team; - Demonstrated leadership competencies; - Communicates and writes with fluency in English (as well as the local language); - Has strong interpersonal and communication skills. If you are the right caididate, what are you waiting for? Click on the application button now!

JOB OVERVIEW The Audit Manager will assist in executing the department’s & APAC strategic plan and objectives to provide independent assurance that hotels in the APAC region are reporting in compliance with brand standards & respective franchise/management agreements. The Audit Manager will have the responsibility of conducting on-site and virtual property audits, completing audit file reviews, monthly financial reports, addressing special audit requests, and interacting with various constituents within the business to develop and maintain a network of key relationships within the organization.  Additionally, the position will serve as the main point of contact to resolve audit findings and work with property owners & internal teams to institute any necessary compliance measures.  The Audit Manager/Director will work very closely with the Audit Manager based in the U.S. who performs virtual audits for the APAC region, as well as with the APAC Operations & Legal teams. KEY RESPONSIBILITIES ·       Work with property owners / property management to resolve audit findings and achieve the desired improvement actions after audits are completed.  These responsibilities may include: -       Communicating and discussing audit findings with franchise/management owners, general managers, and senior leaders within the Brand Operations, Legal, and Finance teams. -       Providing guidance to franchise/management owners and general managers regarding proper procedures for accurate revenue reporting, which impacts the revenue recognized by the company. -       Formalizing the standard process for reporting of audit findings and resolution in APAC -       Negotiating terms of “Memos of Understanding” with franchise/management owners to ensure full understanding and resolution of audit findings.  ·       Conduct property audits (either in-person or virtually) in accordance with brand standards and respective franchise/management agreements and develop audit findings and recommendations.  These responsibilities may include: -       Drafting and sending audit confirmation letters prior to performing the on-site and virtual audits to inform property owners that an audit will be performed, noting the required financial records needed to complete the audit. -       Reviewing and testing hotels’ financial information to verify the accuracy of reported gross room revenue, as well as, ensuring financial operational procedures are in accordance with the franchise/management agreements and company brand standards. -       Documenting audit test procedures, findings, and results for review. -       Formalizing the standard process of auditing APAC hotels in partnership with Wyndham Legal and Operations -       Documenting the actual findings in a systematic manner ·       Monitor financial performance of properties and track status of properties’ “Memos of Understanding” post-audit together with the efforts to support AR collections. -       Work closely with Revenue Management team to understand the basic financial performance for certain brands as benchmark to detect issues -       Partner with the AR team to develop a standard process in which audits will contribute to overall AR collection efforts. ·       Carry out duties/projects as assigned by line manager from time to time. QUALIFICATIONS & REQUIREMENTS ·       Bachelor’s degree in Accounting or Finance is preferred. ·       Bachelor’s degree in other business-related concentrations would be considered if the candidate has significant work experience within the hospitality industry. ·       6-8 years of auditing and/or accounting experience is required. Prior audit or accounting experience within the hospitality or franchise industry is not required, but is a plus. ·       CPA or other business certification is a plus. ·       Excellent time management, organization, negotiation skills and customer service skills are required. ·       Interest in learning business processes, auditing principles, internal controls and system controls in a hospitality environment. ·       Familiar with APAC key markets local finance & tax law and regulations. ·       Possesses savviness and accuracy in dealing with numbers & reports. ·       Excellent analytical skills, be able to deep dive into the revenue report and identify the revenue loss. ·       Be able to establish and maintain positive relationship with internal team members & external stakeholders, fluency in both Chinese & English is required. ·       Self-driven and be able to work independently. ·       Great leadership skills and can drive the audit program within the region. ·       Results-driven and action-oriented. ·       Problem-solving focused with a can-do attitude. ·       Open-minded and innovative, willing to try all ways to achieve desired results. ·       Available to travel at 50% of the time or greater within the region.

为酒店的财务运营提供管理与领导。 为总经理提供专业的，建设性的与可执行的建议以达到企业的战略目标。 准备并解释的递交简洁综合及准确的报告。 管理酒店所有账目的准备与报告，包括所有的财务报表，业务预算，限流和财务预期。 负责公司总部和所在区域的财务要求与职责。 负责业主的财务要求。 检查与监测酒店的内部控制。

1、五年以上五星级酒店工程管理经验，三年以上同等岗位工作经验。 2、有较高的素养和强烈的责任感，具有良好的沟通技巧和对客沟通能力。 3、熟悉酒店行业、商业等方面的法律知识，超前的创新意识、营销思路和丰富的房务管理经验。 4、本科以上学历，具备优秀的英语沟通能力。

岗位职责： 所有餐厅厨房，包括饼房、主厨房、中餐厨房、行政酒廊厨房、管事部、外卖宴会。 计划和准备执行高质量的食品和摆设在指定的餐厅。 严格按照菜谱、标准和摆盘标准。 在酒店运营之中保持HACCP各方面要求。 正确操作所有的设备、器具和机器。 必须对具有持续性的人员培训和SOP’s的提高和改善保持关注。 必须积极主动参加每日质量会议（每日厨师晨会、团队会议），以保持厨房运营持续地提高，达到目标和保持顺畅地交流。 协调、组织和参与和厨房有关的所有产品的制作，检查并依照零点菜单和每日菜单，季节特供菜单。时刻保持预先设置菜单的标准、份量和成本。 与厨师紧密合作，常规会面决定菜单的选择，以同时让客人满意和获得各部分满意的收益。 召开厨房会议和传达酒店通知和收集员工的反馈意见，确保员工很高的满意度。 岗位要求： 高中或相等的学历，最好是专业烹饪学校毕业。 十至十五年管理厨房经验，或级别很高的个体餐厅并有八年主厨的经历。 很好的英文掌握能力(口语和书写)。 具有在国际连锁酒店的相关经验。

MAJOR FUNCTION 主要功能 : Drive the hotel revenue through setting up of marketing and sales strategies and follow through on the execution of such strategies. MAIN RESPONSIBILITIES 責任概要 : Oversee the operation of Sales, Catering, Public Relations and Reservations.  Set up overall strategies for sales, promotions and advertising.  Ensure that all strategies are set up in line with the positioning of the hotel and are according to Marriott corporate guidelines. SPECIFIC DUTIES 工作任務 : Sales Activities                     Participate in sales activities by conducting sales calls and meeting with in house customers to strengthen relationship with customers, obtain market information and customers’ feedback. Oversee the planning of all sales activities to make sure that there is appropriate sales coverage and effective customer service at all times. Ensure all enquiries received at sales office are handled promptly and efficiently. Make certain that the sales team is constantly soliciting new business opportunities and obtaining sales leads through various sources such as newspaper, internet, TV etc. Monitor the quantity of sales activities to make sure that all sales associates are conducting sales activities according to the set guidelines in a number of sales activities per day and call volume etc. Account Management Ensure that all information related to all accounts are recorded in Opera and filed accordingly, and the accuracy of information in the systems is maintained at all times. Assist the setting up of strategies and tactics for each account and ensure that all Marriott resources are appropriately used. Conduct account review and account audit to check on the information obtained for each of the accounts. Review Call Reports to ensure that all accounts are properly managed. Ensure that sales call plan is set up by all sales associates and the plan is efficiently used. Ensure that sales targets are set up for all sales associates. Sales Strategy Planning Conduct weekly Sales Strategy Meeting to ensure all participants are sharing information on competitors’ activities, customer feedback and other market intelligence. Lead the Sales Strategy team in setting up pricing and positioning for all market segments and the pricing and positioning for catering. Regularly review the effectiveness of the Sales Strategies and make recommendations for changes if required.   Train and develop all sales associates Coach and counsel all associates to ensure timely rectification of performance.  Make sure of disciplinary actions if required. Aim to assist associates in improving their performance. Make sure that there is a SMART development plan for each associate to fortify strengths and overcome weaknesses. (SMART = Specific, Measurable, Achievable, Realistic and Timely) Ensure that there are guidelines and expectation set up for each associate and follow up on the progress Ensure that Director of Sales and Sales Manager conduct on the job training to all associates by arranging joint calls with sales associates and review with them their performance regularly. Monitor the sales activities and make certain that all sales associates are conducting business according to the Marriott set guidelines. Conduct regular performance review for all managers and keep a written record for future follow up. Review and update all LSOPs related to Sales and Marketing whenever necessary. Fully utilize all Marriott Resources Ensure all sales associates cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties. Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts. Make good use of Marriott Rewards as a key sales tool. Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation. Prepare periodic reports Prepare periodic reports for record of sales activities and market analysis. Prepare monthly reports and ad hoc reports as required by General Manager and Regional Office. Revenue Management Ensure that the Reservations Office is properly managed with all phone calls handled efficiently and courteously, all input in Marsha and Opera are done according to standards set up. Review reports prepared by Revenue Manager to analyse market situation and make recommendations on sales strategies and tactics. Make certain that all revenue management tools are properly used aiming to maximize the hotel revenue at all times. Regular check on the rate control procedures to avoid any abuse of discount. Ensure that all commission payment is handled accurately and efficiently. Assist in conducting periodic rate audit in Opera & Marsha. Public Relations Oversee the Public Relations operation and be sure that the day-to-day operation is managed efficiently. Assist PR Manager in planning and executing all hotel promotions, advertising, database management, hotel collaterals production. Ensure that exposure of the hotel is maximized at all times through working closely with media and making good use of all Marriott Resources. Conduct media calls to build relationship with the editors and reporters. Monitor the preparation and distribution of all press release. Ensure all promotional materials and advertising are done according to the corporate guidelines. Plan and participate in Charity Activities to serve the community and to obtain press coverage. Business / Marketing Plan Preparation of Business / Marketing Plan and to ensure that all strategies are backed up with appropriate tactics. Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives.  Office Etiquette & Business Ethics Ensure that all sales associates are properly dressed in uniforms or business attire and the general appearance is according to the hotel standard. Make certain that all sales associates are conducting business according to the Marriott guidelines and local law. In charge of the overall conduct of the sales team such as telephone handling, punctuality, compliance to the hotel rules, regulations and LSOPs.  Coordination with other departments and session Ensure a smooth liaison between Sales and Marketing with all other departments. Take the initiative to act on any conflict or problems in a constructive manner. JOB SPECIFICATION職位要求 : Profile of Competency 工作能力: ·         Minimum 8 years work experience in the sales & marketing from a sizeable international organization with at least 3 years at Director of Sales position or above. ·         Capable in managing several teams and to drive results through effective supervision and motivation. ·         Ability to set up sales strategies and tactics and make adjustment according to different business situations. ·         Good interpersonal skills and listening skills. ·         Ability to handle and manage different business situations and act on problems according to the set guidelines. ·         Ability to communicate effectively with various levels of management and associates. ·         Ability to provide direction and training to associates and evaluate their performance. ·         Able to develop associates and maximize the performance of the team. Language 語言能力: ·         High proficiency in written and spoken English and Mandarin. Education 教育: ·         Good general education, preferably University graduates. Job License 資格 / 等級証: ·         N/A

What will I be doing?  -          The Senior Finance Training Manager works with FSSC management team to identify and address team members and organizational training needs, to promote a supportive work environment for systematic and continuous learning. -          Motivate and support talent development with tailored in-depth programs as enrichment to skills and knowledge in line with learning and development strategy from GCM Finance Learning & Talent Development Team and FSSC HR team. -          Drive operational excellence through ongoing measurement of training effectiveness and specific performance improvement programs based on analysis of performance gaps and identified training needs. Training Delivery ·       Prepare and maintain standard training manual for every tower team member. ·       Support, engage and inspire team members through effective training programs which are properly planned and prioritized. ·       Conduct training needs analysis on a regular basis and develop customized programs and initiatives to support shared services platform and drive operational excellence.  ·       Demonstrate strong experience in a wide range of learning delivery methods while implement innovative approaches (including facilitator-led workshops, eLearning, webinars, interactive tools / games, and coaching / mentoring sessions) and solutions to enhance learning content, experience, and impact. Talent Development ·       Deliver viable talent development strategy and action plans based on analysis and understanding of FSSC business and talent challenges. ·       Partner with Regional Specialists, FSSC HR team to assess priorities for learning, development, and talent management activities. ·       Develop the framework and deliver the talent development programs to ensure opportunities for all team members reflect personal development plans and support FSSC overall business plan. ·       Maximize individuals’ talent with leadership building and sharpening programs in place, track internal high potential talents with talent review, career, and succession development. Quality Improvement ·       Measure and monitor the effectiveness of training with specific goal setting, assessment, and reflection on a regular basis etc. ·       Monitor the implementation of FSSC policies and SOPs.  ·       Perform monthly dashboard data analysis to identify the root causes to performance gaps and to drive improvement with specific training programs or initiatives ·       Leverage best practices and knowledge sharing among FSSC team members including developing and rolling-out tools, templates, and methodologies. ·       Other duties as assigned What are we looking for? ·       Minimum Education: Bachelor’s degree in a related field or equivalent experience. ·       Minimum Years of Experience: 10 years hospitality finance working experience and minimum of 5 years as hotel Senior Finance Manager (AFC/FM and above), ideally with Hilton experience. ·       People-oriented, willing to foster a positive work environment for all team members. Lead by example, able to inspire and motivate team members. ·       Familiar with Hilton Policies, Procedures and Compliance requirements. ·       Solid knowledge of SUN, OnQ, SCMCheck, HRLink, proficient in Microsoft Office applications. ·       Good presentation and teaching skills. With departmental learning coach experience and TTT certification is a plus. ·       Excellent communication, coordination, and organization ability.

【岗位职责】 1、制定及执行酒店市场销售计划 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 【岗位要求】 1、大专以上文化程度；3年以上同岗位工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。

体系化建设： 1.负责建立并完善集团运营部内部管理流程与制度； 2.负责建立并完善集团运营部与酒店管理团队之间的管理流程与制度，创造顺畅高效的沟通与技术支持平台。 3.负责制定相关运营管理制度要求下的汇报系统。 项目管控： 1. 根据市场发展，公司战略规划和成控原则协助研发低成本、高效的酒店产品和服务，并统筹监督执行，不断更新优化； 2.负责监督旗下酒店执行雅阁集团运营标准，确保旗下酒店管理及服务质量符合雅阁集团要求； 3.负责针对酒店主要运营部门，如客房、餐饮、前厅部、工程部、财务部的运营工作提供技术支持和专业化的指导； 4.负责定期收取运营管理流程规定的报告文件等； 5.保持与酒店总经理之间定期的业务咨询沟通，及时了解酒店经营动态和支持需求，维护良好的沟通机制； 6.根据项目情况及公司发展要求，负责编制相关报告，如年度工作计划、相关部门培训要求； 7.根据公司相关规定，负责定期提交工作总结、计划等文件； 8.在保证酒店服务品质和经营结果的基础上，负责运营费用的收缴。 团队建设： 1.建立高效的运营团队，包括销售、运营工程、财务的管控，根据公司发展需求和酒店经营需要提供专业的技术支持和管理之道； 2.建立并维护运营团队与酒店管理团队的沟通及汇报程序。 商务发展支持： 1.参与商务发展洽谈项目的讨论，提供专业的意见和建议，保证后期签约项目能够符合雅阁集团运营要求和市场发展需求，确保后期运营质量 2.商务发展洽谈项目提供相关专业的报告。

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.大专以上学历，有相同岗位工作经验3年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、本科以上学历，相关管理专业。 2、 从事四星级及以上酒店工作5年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

【职位描述】 • 在符合服务标准，利润率和独立的利润部门的前提下，确保所有小部门，会议及宴会的正常运营。 • 确保所有的小部分具有完善的管理团队（餐厅经理/厨师长）对收入利润和服务标准承担责任。 • 在符合年度商务计划规则的前提下，明确的核算运营预算并决定部门应达到的收入、花费、人力、营运设备及固定资产。市场策划的关键和推动收入的举措将对核算运营预算起到辅助作用。 • 在适当的时候提供准确的和切合实际的预测及更新的预期变化。 • 确保供应商与采购部门联络并得到最大程度赞助，市场开发以及市场定价。 • 监督成本并提出可衡量的控制成本的建议。 • 确保严格遵守部门的营运预算范围。 • 根据已建立的概念陈诉，有效的管理各个部分和宴会部门。 • 密切留意员工的能力，如果有必要作出及时的调整。 • 监督部门休假计划。 • 监督并确保最少数量的加班。 • 确保坚持运营标准以达到营运指南的设立的水准。 • 在符合品牌标准和部门需求的前提下，维持服务手册内容并作适当的修改。 • 和餐厅经理，宴会经理及各区域厨师长在必要时采取纠正行动。 • Ensure that each food and beverage outlet and conference and banqueting event is managed in line with key service standards and specified profit margins as an independent profit centre. • Ensure that each outlet is managed by a management team (Restaurant Manager / Head Chef) who are totally accountable for the profitability and service standards achieved. • Coordinate the formulation of the annual operating budget in determining outlet projected revenues and expenses, manning, operating equipment and FF&E requirements in line with the annual business plans, supported by key marketing plans as well as revenue driven initiatives. • Provide accurate and realistic forecasts and updates on anticipated changes in the business whenever appropriate. • Ensure that supplier liaison with the Purchasing Officer ensures maximum support with regards to sponsorship, marketing and pricing initiatives. • Monitor all costs and recommend measures to control them. • Ensure that the department operational budget is strictly adhered to. • Ensure that all outlets and banquets are managed efficiently according to the established concept statements. • Closely monitor productivity levels through productivity schedules in each outlet and take immediate corrective action if necessary. • Monitor and control vacation planning for the department. • Monitor, control and minimize overtime for the department. • Ensure that the minimum operating standards are adhered to in order to achieve the level of service established in the departmental operations manual. • Maintain and amend where appropriate all SOPs in line with company brand standards and outlet requirements.   • Work with the Outlet Managers, Banquet Service Managers and all respective Chef de Cuisines to take corrective action where necessary. 【任职要求】 • 五至八年餐饮经验/四/五星级酒店或高标准的社会餐饮管理。 • 很好的英文掌握能力(口语和书写)。 • 工作中数学方面的知识。 • 计算机基本的软件知识。 • 必要的餐饮相关专业知识。 • 具有积极合作的精神。以热心的态度对待所有的工作， 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。 • 具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情，包括任何工作要求的改变的。 • 具有较强的团队精神，通过合作及对同事工作的支持达到团队的共同目标。 • 较强的餐饮及会议，宴会运作方面的知识和技能。 • 优秀的领导和人员管理技能，附加培训技能。 • 以客户为导向，并能够自信地建立和超过服务标准 。 • 具有全面的关于服务,劳动力控制, 饮料, 维修, 广告, 电脑和财务方面的知识。 • 优秀的人际处理能力并关注细节。 • 在九项能力资格认证中, 人员管理沟通和计划安排为强项。 • 通晓餐饮方面的知识及管理技能。 • 数学运算的能力。 • 用英语沟通的能力，及良好的情绪控制能力。 • 能承受压力。 • 身体状况良好。 • 5-8 years as Head of Food & Beverage in a 4 / 5-star category hotel or individual restaurants with high standards. • Good command in English, both verbal & written. • Working knowledge of mathematics. • Familiar with computer systems. • Relevant knowledge of food and beverage. • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. • Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills. • Strong leadership, people management and training skills. • Guest oriented and able to confidently build and exceed service standards. • Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings. • Strong interpersonal skills and attention to details. • Key strengths (under the 9 competencies) in people management communication and planning. • Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction. • Considerable skill in math and algebraic equations using percentages. • Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect. • Able to work under pressure and deal with stressful situations during busy periods. • Able to walk, stand, and /or bend continuously to perform essential job functions.

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

工作职责： 1.负责销售部管理工作，制定并组织实施营销计划，带领团队完成销售目标； 2.对市场信息进行准确收集和分析，结合市场和项目实际情况制定对应销售策略； 3.督导营销力的提升，制定营销力提升计划与方案、监督方案的落地执行； 4.对销售部的工作进行统筹协调，并对团队的工作达成情况进行监督管控。 任职资格： 1.本科以上学历，有7年以上工作经验，其中2年以上销售团队管理经验； 2.具有高端产品销售经历，有高端地产/酒店/商业等销售背景，过往职业经历成长性强，抗压性强； 3.销售管理经验丰富，高净值客户资源丰富，对客能力突出。

工作职责： 1、负责营销团队的销售力提升工作，搭建营销板块培训体系框架，拟定培训计划并提报集团审批； 2、根据确定的培训计划，组织、推进培训工作实施并负责效果评估； 3、通过外部对标及内部培训课件的搜集，整理、输出营销培训体系课件； 4、培训考核方式设计及实施考核； 5、完成领导交办的其他任务。 任职资格： 1、大学本科及以上学历，7年以上相关工作经验； 2、相关人资类、市场类、营销类培训工作经验优先； 3、有较好沟通、统筹能力，能及时协调及组织各类营销培训需求的落地； 4、了解业务、学习力强； 5、文字能力较强，熟练运用各类办公软件。

SCOPE 范围 This position is responsible for managing all local computer technology and services in the fotel which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, ofice automation and email systems, departmental systems for front ofice, back office, sales & catering, personnel, spa, and other network based sofiware supporting these systems; network security and compliance; where not the responsibility of the Engineering department, cabling, access control system, voice and guest technologies. The role will be responsible for management of the IT and potentially AV staff in the hotel. Maintains inventory of all hardware products and software licenses, and reviews maintenance agreements. Supervises, supports and trains staft and team members at IT Dept. The Director ofIT role is only for larger hotels in MEA and China Regions. 这个职位是负责管理酒店所有本地计算机技术和服务，但不限于:网络，硬件，操作系统，防病毒，互联网接入及所有相关系统，办公自动化和电子邮件系统，前厅系统，后台财务系统，销售和餐饮系统，人事系统，水疗中心系统，以及其他支持上述系统的其他网络;网络安全与合规性:那些不属于工程部负责，如综合布线，门禁系统，语音和客房技术的责任。该角色将负责酒店 IT 管理和潜在 AV 工作人员。维护所有硬件产品和软件许可证的清单,并审查维护协议。监督、支持和培训IT部门的员工和团队成员。IT总监的角色只对 MEA和中国地区较大的酒店。 OVERALL OBJECTIVES  总体目标 The job of Director of I'T is executed satisfactorily when: IT 总监的工作职责 All IT Systems are running smoothly in the hotel and the IT function is acting in a proactive manner rather than reactive. 所有酒店的I系统平稳运行和T功能被积极主动地使用着 IT is driving effciencies in the use of applications enabling the other departments to successfully complete their tasks. IT系统被各个部门有效的使用着，顺利完成他们的日常工作 All Corporate IT related policies and procedures have been implemented and a successful self audit has been carried out. 所有总部的有关T的政策和流程得到落实，并进行自我审查 The IT department runs to budget. 制定和实施 IT部门的预算 The hotel has an acceptable level ofPCI compliance. 酒店符合PCI的标准(PCI-Payment Card Industry) All Kempinski standards related to guest facing technology are implemented to an acceptable level. 实施凯宾斯基与客人新技术体验的标准在一个可以接受的水平上 At Kempinski, Talent Development is a management responsibility and consequently an integral and important part ofour Managers’ daily activities. 在凯宾斯基，人才发展是管理层的责任，也是我们经理的日常工作中不可或缺的重要组成 部分 At Kempinski, Talent Development is a management responsibility and consequently an integral and important part ofour Managers’ daily activities. 在凯宾斯基，人才发展是管理层的责任，也是我们经理的日常工作中不可或缺的重要组成 部分 The Director ofIT fulfils their role as a Talent Development Ambassador when: IT 总监履行其作为人才发展大使角色时: They actively support and implement Talent Development initiatives as a part oftheir daily activities. 作为日常工作的一部分要积极支持和实施人才发展 They identify Training talents in their department and throughout the hotels as per below definition* and actively support their career development. 在部门中确定人才的对象，并大力支持他们在凯宾酒店中的职业发展 They support and initiate transfer, cross exposure and task force assignments for their team. 支持他们在酒店间的调动，交叉培训和项目援助 They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. 定期面对面进行 TTTT评估并根据个人兴趣制定人才发展计划 They recruit and select potential talent according to the Company's current and fiture hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. 根据酒店在当前和未来的，以及地区和全球需求，他们的部门和地区的职位面试中选择有潜力的人才 *A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent. *作为一个酒店人才的员工，他/她应该能很好地完成现有的工作，并能提升到高一个级别。凯宾斯基的人才必须要有客移动性。 MAIN RESPONSIBILITIES  主要责任 First point ofcontact for all computer related issues within the hotel 第一时间了解酒店内的所有于电脑相关问题。 Solves technical or operational problems as reported by the users. 解决所有用户报告的技术或操作问题。 Ensures that equipment is in proper working order and application performance is optimized. 确保设备处于正常的工作状态和对应用程序的性能进行了优化。 Ensure that all 24/7 systems (i.e. front ofice, point of sale, email and intemet) are monitored and that technical service is available any time. 确保对所有系统(即前台系统，销售，电子邮件和互联网)进行24小时的监控和 技术支持。 Ensure that backups are performed and checked on a regular basis. 确保数据备份并定期检查。 Ensure that hotel network, systems and data is secured from unwanted intrusion and in line with stated Kempinski standards and rules and regulations given by law. 确保酒店网络，系统和数据安全，免受不必要的侵扰，并与法律规定给予凯宾斯基 标准和规章制度。 Ensure that IT contingency systems for all key business areas are in proper working order and that staff are trained in the switching to, and use of, these contingency systems. 确保所有关键业务领域有T应急方案，培训工作人员如何切换和使用这些应急系 统。 Follow Kempinski policies as they relate to the security and operation of the computer systems. 遵守凯宾斯基政策，因为这涉及到计算机系统的安全性和操作。 Ensure that the IT organizational requirements for legal, data protection and PCl compliance are in place. 确保T组织要求的合法，数据保护和PCI合规的到位。 Update all computer systems with the latest security patches to minimize internal and external access security risks. 所有的计算机系统使用最新的安全补丁，以减少内部和外部访问的安全风险。 Train and maintain back-up staff for each server-based application. 为每个基于服务器的应用系统培训和保持后备人员。 Ensure first level support backup is in place for all systems and network. 确保第一级支持备份应用到所有的系统和网络。 In cooperation with all other department heads, design and implement new computer based procedures that will improve profitability, operations and work efficiencies. 与所有其他部门负责人的合作:设计和实施新的电脑系统的流程，以提高盈利能力， 以及日常操作和工作效率。 Coordinate the installation ofall new applications or upgrades of existing applications. 协调安装新的应用系统或升级现有的应用系统. Coordinate and reviews all new software development specific to the hotel, in accordance to Kempinski policies and standards. 按照凯宾斯基的政策和标准，协调和审查所有为酒店开发的新的软件。 Implement all corporate IT related policies and procedures and carry out an annual self audit. 实现所有总部 IT 相关的政策和程序，并进行年度自查。 Provide advice to better expedite access and to improve the use ofinformation in the Hotel 提供建议，以更好地加快访问速度，并改善酒店信息的使用。 Take direction from the Corporate IT department as it relates to the technical operation of computertechnologyhardware and sofware. 按着总部 IT指导的T软硬件技术的发展方向制定计划。 Communicate status, risks and opportunities as it relates to IT to Corporate & Regional IT General Manager and Hotel Management. 与总部 IT，区域IT，总经理及酒店管理汇报IT现状，风险和机遇。 Responsible for communication with computer vendors and Kempinski Corporate IT Department. 负责与各计算机厂商和凯宾斯基IT总部的沟通。 Responsible for timely preparation and submission of all IT budgets 负责所有的IT 预算及时编制和提交。 Responsible for the management and control ofall IT budgets according to an agreed plan and budget. 按照商定的计划和预算，负责所有I预算的管理和控制。 Ensure a business continuity plan is established and tested together with the department heads for all part of the business supported by IT. 确保应急方案的建立，并由支持与各部门负责人一起测试。 Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations. 最大限度地调动部门内的员工的积极性和士气，始终保持遵守酒店的纪律和地方法 规。 Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs. 根据不同的业务需求，调整人员配备，以最大限度地提高工作效率和降低工资成本. Select and recruit suitable employees for the department using prescribed set of policies and procedures. 通过规定的政策和流程，为部门招聘合适的员工。 Identify employees with potential for promotion and/or transfer and make appropriate development plans for them together Director ofPeople Services. 确定晋升或调动有潜力的员工，并和人事总监一起为他们制定适当的发展计划。 Work within all pre-set budgetary limits. 将工作控制在所有预先设定预算内。 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 额外的责任和任务，可以随时根据业务和酒店的需求进行添加。

【岗位职责】 1、保证有效的计划，指导，控制，合作及参与所有的会计行为；执行建立的会计标准，制度和程序；阐述财务结果和为将来计划提供管理工具；发展和培训会计人员 2、财务会计和控制； 3、在健康的控制环境中实践最佳的财务会计流程； 4、全面管理酒店会计记录和财务报告以确认符合公司,业主,法规和财政要求及时间要求； 5、确认资产负债表真实反映酒店的资产和负债、 资产负债表必须定期审查及进行所有账户的调节； 6、确认遵循酒店全球的管理协议,以及所有业主/租赁协议； 7、维护一个内部控制的重点系统,这将提供一个有效的及的对酒店资产,负债,收入和成本的全面控制、 确保遵循公司政策； 8、代表经营者和业主,保持对酒店资产,负债,收入和支出的控制,并对酒店的财务业绩提供管理,领导和负责； 9、确保遵循法律和税收政策并保持足够的保险保障、管理养老金计划,在适用情况下确保有足够的会计,精算和法律控制； 10、确保为进口,货币转移和酒店营运(酒吧,俱乐部,娱乐场所等)业务获得有效的许可证和执照、 负责保管和更新所有会影响酒店的财务状况的契约和合同； 11、与内部和外部审计联络合作、 确保有效的酒店审计程序已到位,并在必要时及时纠正、 特别强调确保所有的营业收入被记录、使用月度控制检查单， 必要时进行阶段性自我审计； 12、开发财务会计和控制程序的最佳实践、 财务报告和控制需持续审查和发展的领域,以达到影响和效率最大化、管理报告； 13、专注,创新和平衡报告以激励管理行动； 14、制定高质量的，及时准确的管理信息和绩效衡量、报告应发人深省及面向行动、实施报告应包含关键性能指标的基准,定义和衡量指标,并采用平衡记分卡。 报告应不仅反映酒店的历史业绩,并应反映外部及今后的内容、确保公司报告及时和正确。确保所有公司报告与内部一致的,尤其是HLBFS报告,管理报告,营运趋势报告,逐步转换报告,损益表,资产负债表和现金流报告与试算平衡表调节、 维持每月进行这些调节的依据； 15、营业支持为经营提供最高标准的财务和商业支持，为酒店总经理和团队提供关于财务和商业事项的支持 【岗位要求】 1、本科以上文化程度，财务管理、会计金融相关专业，财务相关职业资格证书；5年以上同岗位工作经验。 2、英语听说读写熟练。 3、行为举止端正大方，仪容仪表符合酒店行业要求。 4、应征者需具备以下领导素能：行动力、决策能力、变更管理、适应能力、沟通能力、以客为尊、人际关系技巧、群策群力、组织理解力、诚信、发展人的能力、解决问题的能力、战略方向、商业头脑、时间和任务管理能力。

岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.本科以上学历，有相同岗位工作经验3年以上。 2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.熟知国家、地区劳动法律法规及相关政策。 4.具备英语听说读写能力。 5．管理类专业，接受过系统的人力资源管理理论培训。

Basic Function基本职责 Ensure effective implementation of all accounting policies and procedures, interpret financial results, monitor the financial position of the hotel, and provide management with the tools for business planning and decisions 确保财务政策及程序能有效的实施，解释财务报表并监测财务程序的实施情况。并为制定计划和决定提供帮助和管理 General Manager - Administratively, as Head of Department Corporate Director of Finance – Functionally as Director of Finance 总经理 –  作为部门总监向总经理报告行政方面事宜 公司财务总监 – 作为财务总监向公司财务总监报告财务运作方面事宜 Job Specification工作要求 1.    University graduate, excellent command of written and spoken in English and Chinese language 大学本科，良好的中英文读写能力 2.    Minimum 8 years related working experience in hotel industry 至少8 年相关酒店工作经验 3.    Possess initiative and willing to take on extra responsibilities when required 积极主动，愿意承担额外的职责

1.Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. 全面管理酒店会计记录和财务报告以确认符合公司,业主,法规和财政要求及时间要求。 2.Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy. 维护一个内部控制的重点系统,这将提供一个有效的及的对酒店资产,负债,收入和成本的全面控制。 确保遵循公司政策。 3.Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. 代表经营者和业主,保持对酒店资产,负债,收入和支出的控制,并对酒店的财务业绩提供管理,领导和负责。 4.Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. 确保遵循法律和税收政策并保持足够的保险保障. 管理养老金计划,在适用情况下确保有足够的会计,精算和法律控制。 5. Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. 确保为例如进口,货币转移和酒店营运(酒吧,俱乐部,娱乐场所等)业务获得有效的许可证和执照. 负责保管和更新所有会影响酒店的财务状况的契约和合同。 6. Liaise and co-operate with both Internal and External Audit. Ensure that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self audits as required. 与内部和外部审计联络合作. 确保有效的酒店审计程序已到位,并在必要时及时纠正. 特别强调确保所有的营业收入被记录.使用月度控制检查单， 必要时进行阶段性自我审计。 7. Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, HLBFS Report, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. 确保公司报告及时和正确. 确保所有公司报告与内部一致的,尤其管理报告,营运趋势报告,逐步转换报告,损益表,资产负债表和现金流报告与试算平衡表调节. 维持每月进行这些调节的依据。 8.Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. 为酒店总经理和团队提供关于财务和商业事项的支持和建议,包括解释财务数据。 9.With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. 与ISM确保合理的应用和维护财务系统,包括足够的安全和后备程序。 【任职要求】 1. At least 5-year professional experience beyond the degree 具有至少五年相关工作经验。 2.Working experience in similar international chain hotel is preferred. 具有同等国际连锁星级酒店工作经验者优先。 3.Team work spirit 团队精神 4.Working under pressure 有一定的抗压能力

We are looking for the DOSM for JW Marriott & Sheraton Sanya HTB Resort, the Key Expected Criteria as bellow: 1, Luxury hotel background; 2, Oversees the Sales & Marketing Department and works with the Excom in achieving the hotel's market positioning and revenue goals; 3, Provides support and advice to the General Manager in strategic planning and overall business goals relating to Sales & Marketing issues of the brand and the hotel; 4, Protects and guards Corporate Standards, Brand integrity and Hotel image; 5, Knowledge of current trends in industry.

Specific Job Knowledge,Skill and Ability工作技能技巧要求： 1.Fluent in written and spoken English. 英文书写及口语流利。 2.Preferred Commerce Degree in Accounting and Management. 会计和管理方面的学位。 3.Previous experience in a managerial operational accounting role. 有财务管理经验。 4.Good relationship with the local bank and government agencies. 与本地银行及政府机关保持良好关系。 5.Thorough knowledge of federal,state and local laws. 熟悉国家及本地法律。 6.Must possess basic computational ability. 基本掌握计算机技能。 7.Ability to lead,to provide guidance and to develop team member. 具有领导，指导和发展员工的能力。 8.Ability to train,motivate,evaluate,mentor and direct associates and managers to meet desired ends. 具有培训、激励、评估、指导员工及经理的能力，以达到预订目标。 9.Ability to manage by example. 具有以身作则的能力。 Required Qualifications必要的资历要求： 1.University Preferred Commerce Degree in Accounting and Management. 大学会计和管理方面的学位。 2.Previous experience in a managerial operational accounting role. 有财务管理经验。 3.At least 5 years of working experience as Assistant Financial Controller or higher in the hospitality industry, 财务总监有足够的教育背景,作为财务副总监或服务行业更高职位至少5年的工作经验。

BASIC FUNCTION基本职责 1. Participating in the hotel project deals negotiation and dispute settlement in relation to the company 参与公司酒店合作项目谈判以及争议解决 2. Initiating legal opinions，analyzing and evaluating legal risk of major deals and contracts 重大项目、合同法律风险评估,提供法律意见 3. Providing general legal advisory and legal support to hotel’s routine operation 对酒店运营给予法律支持并提供日常法律意见 4. Other legal matters allocated by the Legal director 其他由法务总监分配的工作 DUTIES AND RESPONSIBILITIES 职责和义务 1. Be responsible to review, draft and maintain all legal agreement and contract, including but not limited to Technical service agreement and management agreement, provide legal opinion to the management 负责公司各类合同的审核制定，包括但不限于技术服务、管理合同等，并提供法律意见 2. Work closely with operation team for the enhancement of trademark or copyright affairs on content acquired and handle the arbitration and litigation concerning the company, like outstanding payment issues. 与运营团队合作，提供商标、著作权等法律事务支持，处理公司欠款纠纷仲裁或诉讼事务 3. Participant and provide the professional opinion on all major projects including financing, investment, M&A and major contracts 参与各类重大项目谈判并提供专业法律意见，包括融资、对外投资、并购以及重大项目合同等 4. Be responsible to handle the legal dispute during the pre-opening, trial opening and operation period of the hotels and minimize and control the legal risk. 负责处理酒店开业前期、试营业以及运营期间的法律纠纷，降低法律风险。 5. In charge of all legal compliance with PRC laws and regulations and related laws and practice 根据中国的法律法规、相关司法实践等，负责公司合规性事务 6. Work closely with Business development team and operation team, maintain a good balance between protecting the company interests and driving business forward 与公司业务开发人员以及运营人员紧密合作，平衡法律风险以及公司利益保护，推进项目顺利完成 7. Liaison with law firm and outsourcing attorney, like Trademark agency 与外部律师以及外聘机构，如商标代理机构保持良好沟通与协作 QUALIFICATION 工作要求 1. A minimum of bachelor's degree in Law major (other advanced degree or professional qualification, e.g. China National Judicial Exam will be advantageous) 法学专业本科毕业（有其他职业证书，如国家司法考试合格证书优先） 2. A minimum of 5-10 years of experience in legal work; 至少5-10年工作经验 3. Proficiency in both written and spoken English and Chinese; 中英文书写流利 4. Good communication skills; Self-motivated and can take initiatives to solve problem 沟通能力出色，有进取心，能主动解决问题 5. Having good common sense and commercial sense; Able to multitask and work well under pressure 较出色的常识及商业思维，能在压力下处理多项工作 6. Good knowledge related to hotel operation, like franchise or management will be a plus 熟悉酒店运营相关知识，如特许经营或管理优先 7. Proficiency in MS Office (particularly WORD, EXCEL and POWERPOINT) and other relevant software applications 熟练使用办公软件，如WORD, EXECL以及PPT等 8. A team player with Honesty and value integrity 诚实正直,，有团队合作精神

岗位职责： 1、负责餐饮管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与中、西厨房行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 5、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 6、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 岗位要求： 1、5年以上同岗位工作经验，有国际品牌酒店工作经验者优先。 2、精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮部各级管理人员的积极性。