岗位职责 1、负责所管辖楼层员工的工作安排和调配，合理安排工作。 2、确保部门成本及各项费用，得以良好的控制。 3、根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 4、对所管辖楼层进行检查（设施设备、卫生等）。 5、检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 6、制定客房保养、计划卫生。 7、做员工业务培训。 岗位要求 1、中专毕业学历或同等以上。 2、有1年以上同星级客房管理工作经验。 3、熟悉客房部专业知识，熟练使用电脑。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

工作地点：三亚凤凰机场  头等舱接待室 岗位职责 1.替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。 2.迎接宾客，引导宾客到预订台位或宾客满意的台位。 客满时，负责安排好后到的宾客，使宾客乐于等位。 3.随时注意听取宾客的意见，及时向上级反映。 4.随时注意在接待工作中的各种问题，及时向上级反映和协助处理。 5. 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。 6.向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐。 岗位要求 1.学历大专以上，专业不限，具备餐饮服务经验或酒店行业经验优先考虑。 2.男175cm以上，女165cm以上，形象气质佳，无染发及纹身，普通话标准，笑容甜美，服务意识强。 3.掌握头等舱接待服务规程，具备熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。 4.工作主动、热情、认真，责任心较强。

A/C Technician： 空调工： ---Good knowledge and hand on skills of HVAC system operation, repair and maintenance. ---熟悉中央空调系统，掌握中央空调的操作规程和维修保养程序。 ---Knowledge and skill of repair and maintenance of refrigeration system, cold room, etc. ---精通冷冻系统和冷藏室的维修和保养工作。 ---Knowledge of absorption chiller operation and maintenance. ---熟练操作吸收式冷水机组并懂得如何进行维修保养。 ---Technical vocational institute training in HVAC and refrigeration. ---在职业技术学校毕业受过中央空调和冷冻系统方面的培训。 ---Min. 1 year working experience in HVAC system preferably with hotel. ---至少1年中央空调系统的工作经验，有在酒店工作经验者优先。

1.按部门要求对下属员工进行不定期的业务培训，不断提高员工的素质及业务操作水平 2.掌握所负责楼层的客房状况，提供对客服务 3.管理好楼层定额物品，严格控制客房易耗品的使用，做好废品循环利用、 4.完成易耗品的定期盘点工作 5.完成领导安排的工作，并如实反映工作情况，积极提出合理化建议 6.做好楼层与房间区域内的防火、防盗等安全工作，确保楼层的安全情况。

岗位职责 1. 巡视管辖区，检查清洁卫生及客房服务的质量。 2. 检查客房的维修保养事宜，安排客房的大清洁计划。 3. 检查各类物品的储存及消耗量。 4. 留意宾客动态，处理宾客投诉，有重大事故时须向部门主管报告。 5. 掌握客房的状况。 6. 亲自招待贵宾，以表示酒店对贵宾的礼遇。 7. 负责所辖员工的工作安排与调配，督导客房员工及清洁杂工的工作，客忙时协助清洁工作。 岗位要求 1.高中毕业或同等文化程度。 2.有2年以上的客房服务工作经历。 3.悉客房服务程序，清扫程序，具有较强的组织能力、管理能力，能正确领会领导意图，有条不紊布置与安排工作。 "国企旗下三亚五星级酒店招聘客房领班/主管： 福利政策： 8小时工作制、每周双休，免费提供三餐、住宿、工装（代为清洗），带薪年假（5-20天），五险一金可选、节假日生日福利、话费/工龄/加班补贴，技能培训，岗位晋升，团队活动，市区荔枝沟往返酒店班车半小时到达。

1. 1年以上相关工作经验 2. 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 3. 工作自觉主动、负责任 4. 愿意接受轮班工作

岗位职责 1、按照国家有关规定，对稽核人员审核签章的付款凭证进行复核，办理付款手续。 2、负责酒店各项营业收入的现款清点及汇总。 3、认真执行轧帐后的复点工作及完成解交。 4、及时完成现金收付记帐凭证。 5、做好外汇信用卡及外汇支票的帐务处理和记录、管理、核对工作。 岗位要求 1、大专以上学历，2年以上酒店行业财务工作经历。 2、了解出纳操作流程具备良好的专业相关知识。 3、具备良好的领导能力，监督管理能力，有组织能力和创造性，善于规划组织自己和他人的工作。 4、性格外向，吃苦耐劳，工作认真负责，耐心细致。 5、有良好沟通能力和团队合作意识。

1、销售和升级销售房间，分配房间和为客人登记 2、确定信贷，提供账单，有效率并精确的收取现金和信用支付 3、在班次开始和结束时审核和平衡钱箱 4、创建，更新以及提供客人账单 5、控制以及分发客人房间钥匙 6、用外交和专业的方式回答客人问询以及解决客人要求 7、创建和维护一个精致但欢迎和熟练的客人登记体验 8、有关于安全措施和程序的警惕意识。向前台经理或者值班经理沟通任何不寻常的情况，时间和客人 9、卓越的领导，激励和授权前台的工作员工 10、确定前台服务达到超越客人期望的水平 11、合理利用资源 12、确保工作区域设施设备正常地运作和完成 13、了解酒店房间供应情况，收入，利润和销售策略

Job Summary 职位简述 Ensure correct and timely receipt and issues of all food, beverage and general store items and maintenance cleanliness of loading dock / receiving area. Over-all responsibility for team success by agreeing implementing and monitoring individual and team objectives and targets whilst ensuring company policies and procedure. Received all supplies and compiles records of supply transaction: verifies that supplies received are listed on PO. 确保收货正确及时，保持卸货平台/收货区域干净卫生。通过赞同、执行和监督个人和团队的目标来对团队的成功全面负责同时确保公司的政策和规则。 收取所有供应和编制相应记录，核实所收货物属于订单所列明 Key Duties and Responsibilities 主要义务和职责 1. Ensure that the Atlantis Sanya policies and procedures regarding keys and store security are enforced at all times. 确保关于钥匙和仓库安全的相关政策规则一直得到执行 2. Maintain self-restrain and discipline. 维持自我约束及纪律 3. Ensure that Receiving is hygienically cleaned. 确保收货干净卫生 4. Organize the Receiving area as per expected deliveries.  依据预期交货组织收货区域 5. Ensure all equipment’s ready required for smooth and efficient functioning of the operation (like weighing scale/ trolleys/ basket and Thermometer etc.) 确保所有保障运营顺畅高效所需设备准备妥当 6. Receive the material delivered by the suppliers based on the Purchase orders released by the Purchase department as per the laid down schedules. 收货须以采购部按既定计划所下采购订单为基础进行 7. Check the material for the correct quality, quantities, price and delivery date as per purchase order issued by Purchase. 依照采购部所下采购订单检查所收物料质量、数量和交付时间是否正确 8. Check all the materials for any defect/ spoilage during receiving process. 在收货过程中检查所有物料是否有缺陷/腐烂 9. Maintain the hygiene standard of the receiving area as per Atlantis and the Municipality standard and regulations. 依据亚特兰蒂斯及中国政府相关准则和标准维持收货区域的卫生标准 10. Complete the required documentation process (Temperature logbook/ Vendor vehicle registration record) for the department as laid down by the hotel P&P and Municipality guidelines. 依据酒店政策规则及中国政府相关指引保持记录和完成所需文件处理（温度日志/供应商机动车注册记录/检验证书） 11. Coordinate & assist Purchase, Stores and F&B and as regards to day to day operation on short and non-delivered items. 协调配合采购、仓库和餐饮部门关于日常运营所短缺的物料 12. Coordinate & assist Logistics dispatch team as regards to day to day operation i.e. documentation, distribution and hygiene etc. 协调配合物流配送组关于日常运营的工作，例如文件、分配和卫生等等 13. Ensure that correct deliveries are made and posted properly into Iscala soft and generate the Daily Receiving Report on basis of the material received. 确保正确的收货记录录入并发布在ISCALA系统中，在每日收料基础上形成每日收货报告 14. Report Officer Receiving any unusual amount of material being requested which does not justify the purchase/ Inventory cost. 向收货主管报告任何无法证明合理性的不正常的数量需求 15. Update the Officer Receiving on a daily basis regarding the day to day operation in his area. 向收货主管更新本区域范围内的日常运营情况 16. Ensure that receiving operation of the hotel is efficiently carried out. 确保收货操作高效进行 17. Assist the department in all areas of operation in the best possible manner. 以尽可能好的方式协助所有区域的部门的运营 18. Other duties as assigned 其他指定责任

1.  在餐厅提供顺畅、有效的服务，确保这些服务达到凯悦标准。      Provides fluent and efficient service in accordance with Hyatt standard.  2.  在服务的时候可以向客人推荐菜单，回答相关的要求并根据食物和饮料给客人一些建议。      Gives recommendation on service and responds guest Food and Beverage request as well as provides suggestion.  3.  根据顺序和程序为客人安排座位，点单并服务食物和饮料。      Assigns seats to guest according to subsequence and procedures, takes order of food and beverage. 4.  对MICROS电脑系统的各方面都要全面了解。      Has a thorough knowledge to all sides of MICROS System. 5.  根据部门营运手册的要求确保餐厅里所有的食物和饮料，机器和设备都是正常的。      Ensure all food and beverage, machines and equipment to be normal running according to Departmental Operation Manual. 6.  努力使我们的客人满意，让他们能经常光顾餐厅。      Makes effort to satisfy our customers and makes them repeat to dine in the restaurant.  7.  为客人点单和上菜，要避免不必要的延误。      Takes food order and delivers foods to avoid unnecessary delay. 8.  掌握关于餐厅菜单和酒单的知识。     Has thorough knowledge of menus and wine list. 9.   促销菜单并说服客人选择价格较高的食物以增加总收入，例如：汤，饮料，沙拉，甜点，等等。     Up sells menus and persuades customers to select higher price foods to increase revenue, e.g. soup, beverage, salad, dessert etc.

1.按照标准的烹饪方法加工 2.准备充足的配料，以便工作顺利进行 3.帮助上级组织厨房正常运作，并准备制作所有菜肴 4.协助推广各种特别活动和特式食品 岗位要求 1.良好的烹饪技巧 2.中学，或受过专业训练或学徒训练

1、有预订经验优先。 2、工作认真主动、积极、传播正能量。 3、性格开朗大方。

岗位职责 1、负责酒店的所有给排水系统的正常运转和保养维修。 2、参与冷热水管路的维修保养。 3、负责酒店内的所有水龙头及卫生洁具的维修保养。 4、负责对所有下水、污水道进行维护及疏通。 5、配合做好所有水系统设备的维修保养。 6、负责各区域厨房内的煤气管接口、阀门的检查保养。 7、主动向领班汇报工作中的问题及完成情况，及时记录当天维修日志。 8、除及时完成本职能组负责的各维修任务外，应服从主管和值班工程师的指派，帮助其它工种努力完成相关的维修工作。 岗位要求 1、中专及以上文化程度， 2、有同岗位工作经验2年以上。 3、能独立完成管路系统的维修和其他维修工作。 4、具有丰富的管道工经验并持有相关的上岗操作证书。

1. 年龄20-40岁， 2. 创新，有活力，灵活并有安全意识。 3. 游泳技能良好并接受过急救培训。 4. 身体健康。 5. 获得救生合格证。

Job Summary 职位简述 To ensure the completeness and accuracy of the income from all sources on a daily basis，Review bills, invoices and other processes in operations at each business site, reduce the risk of hotel revenue leakage. 确保每天从所有来源获得的收入的完整性和准确性并编制每日收入报告，对各营业点的账单、发票以及运营中其他流程进行审核，降低酒店收入流失的风险。 Key Duties and Responsibilities 主要义务和职责 Ensure the departmental operations manual including policies, procedures and task lists as well as Government Regulations is followed. 确保部门操作手册包括政策、程序和任务列表的执行以及政府法规被遵循； Ensure to be well groomed and maintain the standards lay down by the hotel. 确保仪容仪表得体，达到酒店制定的标准； Ensure to report for duty well in time. If unable to report to work, inform the Manager Income Audit. 确保及时上报，如无法在工作中及时上报，请通知收入审计经理； Ensure that the archive room is in proper order and documents are stored in an orderly manner. 确保以正确的顺序存档以及文件存储在有序进行； Ensure documents retrieved on other various request has proper approval of the Management Accountant or the Director Finance. 确保文档检索其他各种请求适当的会计经理或者财务总监的批准； Ensure that all daily income is accurately recorded and compile daily income reports. 确保每日所有的收入被准确的记录并编制每日收入报告； Ensure that all vouchers are effectively controlled in accordance with relevant policies. 确保所有礼券根据相关政策的得到有效管控； Review all senior dining and banquets and free rooms to ensure that all authorizations and signatures are properly explained. 审核所有高职用餐和宴请以及免费房，确保所有授权和签署得到合理的解释； Ensure the authenticity and legality of hotel invoicing. 确保酒店发票开具的真实性和合法性； Liaise with other departments as appropriate to ensure the smooth running of the Resort operations, that there is complete communication flow and a positive working environment for the overall Resort . 适当地与其他部门联系，以确保平稳运行的操作，有完整的通信保证整体度假胜地和积极的工作环境； Undertake any other assignments as reasonably issued by Manager Income Audit. 承担任何由收入审计经理颁发的其他合理事项。

He/she will be assigned to the tasks in accordance to the standard operating procedures as implemented by the Executive Chef. He/she must ensure that proper hygiene and sanitation in the kitchen are followed and adequate stocks of the food supply in the buffet counters. 根据行政总厨批准的标准操作流程来向其分配任务，必须严格遵守厨房食品卫生程序，确保布菲台上食物充足。务必做到能同部门内部高效沟通并参与培训，同厨师长共同革新食物展示。

Required Qualifications 必要的资历要求： 1. Fire Control Officer certificate.   中级消防中控员证书 2. Thorough knowledge of hotel fire、life-safety systems and equipment.   熟悉有关酒店消防、安全系统和设备的知识 3. Good knowledge of hotel security operations.   掌握酒店保安工作程序 4.Strong interpersonal skills and attention to detail   较强的人际处理能力并关注细节 5.Minimum 2 years in supervisory position.   至少两年保安主管工作的经验

Job Summary 职位简述 To provide an efficient Reception service to all guests, offering information and giving particular attention to all guest special requirements. Ensuring all check-ins and check-outs run smoothly and that all cashiering transactions and processed promptly and correctly both during the day and night. Also, offering a more personalized service with the same concepts mentioned earlier but on an Executive level. 为所有客人提供有效的接待服务，提供信息，特别关注客人的特殊要求。确保所有客人办理入住和退房顺利，所有出纳事务和处理及时和正确。此外，提供更个性化的服务更好服务客人。 Key Duties and Responsibilities 主要义务和职责 Adhere to all Resort rules and regulations as per service standard policies and procedures, and follow all communications briefed by the reception manager. 坚持所有酒店规章按照服务标准的政策来操作，并遵守接待经理提及的事项。 Attend to duty timely and wearing the correct uniform, name badge and well groomed. 准时上班，穿着正确的制服，佩戴名牌，保持良好的仪容仪表。 Attend to daily tasks in a timely and efficient manner as per Resort standards. 按照度假村标准，按时、高效地完成日常工作。 To assist guests in all their needs throughout their stay and ensure all guests are assisted in a warm and personalized manner as per Resort Standards. 在客人的整个住宿过程中，为客人提供所有需要的服务，并确保对所有客人都能以一种温馨的、个性化的方式给予帮助。 Hand over accurate information to next shift. 把准确的信息交接给下一个班次。 Be able to handle all office equipment, computer and other duty related equipment. 能使用所有办公室设备、电脑及其他相关设备。 Attend daily briefing conducted by the Team Leader at the beginning of the shift. 在班前参加每日例会。 Carry out guest check in, check out and requests as per resort standards. 按酒店的要求给客人客人登记入住，退房。 Be fully trained on the resort PMS system, handling Check-in and check outs of guest as per Resort Standards. 得到充分的酒店PMS 系统培训 ，按酒店标给客人处理入住和退房。 Be fully trained on walk in reservations and up-selling procedures to ensure resort revenue is maximizes and guest satisfaction. 在上门预订和销售过程中进行充分的培训，确保酒店的收入最大化和客人的满意度。 Issue keys to guests ensuring all security measures, as per procedures, are adhered to at all the time. 按照程序给客人发放房卡，确保做到所有的安全措施。 Communicate any guest requests or reservations to the call center for follow up and communication is given back to the guest. 将客人客人的请求或预订信息传达给呼叫中心进行跟进，并将回复给客人。 Assume full responsibility of own cash float from receipt to handle over to the next shift ensuring all resort policies for handling floats are adhered to at all times. 按照度假村政策承担全部责任关于现金收据办理和移交给下一班次。 Ensure that the reception is kept tidy and clean at all times whilst on duty. 在当班期间，确保前台的整洁和干净。 Have full knowledge of special promotions, events and resort activities at all times and have basic concierge knowledge of local sites and destinations. 要充分的了解各种特殊的促销活动、活动和度假活动，并对当地网站和目的地有基本的知识。 Deal with currency exchange and transactions according to resort policies and procedures. 根据度假村政策和程序处理外汇交易。 Ensure that all daily revenue transactions according to resort policies and procedures. 确保所有的日常收入都按照度假村的政策和程序进行。 During night shift assist Team Leader in carrying out PMS night audit and prepare and review all reports including daily operational results to be forwarded to management. 在夜班期间协助主管做夜审，并准备和检查所有报告，包括日常运营的结果，并将之提交给管理层。 Be trained on respective tasks and duties in the case of life and safety, fire or other emergency procedures. 对各自的任务和职责进行培训，关于安全、火灾或其他紧急程序。 Attend departmental training sessions as requested. 按要求参加部门培训。 Be flexible in working hours and scheduling as per requirement by the resort. 根据酒店的要求，在工作时间和日程上合理安排。 Assist with other job-related tasks when requested. 在需要的时候协助完成其他工作相关的工作 Ensure guest information is kept confidential at all the time as per resort standards. 确保客人的信息在任何时候都是保密的。 Communicate correctly and efficiently with other guest services departments to ensure guest satisfaction. 与其他客户服务部门正确有效地沟通，确保客人满意。 Have full knowledge of all resort accommodation types, additional preferences available on request, and rates related to the respective accommodation type. 充分了解所有度假酒店类型，提供额外的优惠要求，以及各自的住宿类型。 Contribute to achieving departmental goals. 促进部门目标的实现。 Maintain quality documentation. 保持文档记录的质量。

Job Summary 职位简述 To provide luxury suite occupants with full butler services throughout the guest stay and ensuring the guest experiences through a professional and personalized service from pre-arrival departure from the resort. All preferences and requests are attended to in a courteous and efficient manner as per resort standards. 为居住于奢华套房的客人提供全方位的管家服务，让客人从到店至离店享有专业化、个性化的服务。根据酒店标准，以周到和高效的服务态度满足客人的喜好和要求。 Key Duties and Responsibilities 主要义务和职责 Oversee the daily tasks to be carried out by the butler team. 查看管家团队每日工作任务。 Responsible for assigned luxury suite occupant, anticipating guest preference and needs throughout the guest stay 负责服务指定奢华套房的客人，在客人入住期间，预见客人的喜好和需求。 Ensure all data and preferences of the guest is retrieved prior to arrival, when required contact guest’s assistant or other to collect further information. 确保在客人入住前获取客人的喜好信息及数据，如有必要，可以联系客人的助理或他人收集更多的信息。 Ensure the suite is prepared and ready as per guest preference prior to arrival. 确保在客人入住前已经根据客人的喜好精心地将套房准备好。 Greet the luxury suite guest at the Porte Cochere, extending a warm and personalized welcome and escort the guest directly to the suite. 在车道门口为奢华套房的客人提供热情、个性化的欢迎仪式，陪同客人前往套房。 Carry out in-room check in. 房内办理入住手续 Attend to guest luggage and belongings as per guest preference in unpacking storage and other. 根据客人的喜好整理好客人的行李。 Handle and prepare guest dry cleaning or laundry as per guest requests 根据客人的要求处理衣物干洗或将衣物送至洗衣房清洗。 Ensure all guest preferences and requests are noted and communicated to the rest of the butler team ensuring all butlers are able to carry out personalized service to the guest throughout the stay 将客人的喜好和要求在管家团队中进行分享，确保每位管家能够在客人住店期间为客人提供个性化服务。 Anticipate guest needs throughout the day. 在客人住店期间，预见客人需求。 Prepare guest agenda or schedule including reservations, activities and other and communicate to other departments accordingly. 为客人准备行程安排如做预订、活动安排或其他，并与其他相关部门分享信息。 Communicate any special needs, food requests or disabilities to the respective departments 如客人有特殊需求、饮食需求或其他，请告知相关部门。 Attend daily briefing carried out by Butler Manager 参加由管家经理主持的例会。 Communicate and follow up on all guest requests in and out of the resort in an efficient and timely manner. 以有效、快捷的方式沟通及跟进客人对酒店内部或外部的要求。 Attend to duty on time in the correct uniform well groomed. 按时到岗、穿着得体的制服，良好的仪容仪表。 Carry out proper hand over to other shifts handling the guest ensuring the guest preferences are followed through at all times. 更换班次时进行详细的交接，确保同事知悉客人的喜好并迎合。 Ensure all required tools are prepared and ready at the beginning of each shift. 确保在每个班次开始之前准备工作已就绪。 Ensure all F&B and amenity preferences are served and refreshed daily. 根据客人喜好准备餐饮礼品并确保食品新鲜。 Attend trainings when requested. 参加培训，如有安排需要。 Follow up daily on guest restaurant preferences and communicate any changes to the F&B department. 跟进客人每日饮食喜好并将任何饮食变化告知餐饮部。 Attend to all departure services required, transportation schedule, flight confirmation, next destination assistance. 提供离店服务、交通行程安排、航班信息确认以及下个目的地的协助。 Attend to guest belongings and luggage as per guest preferred packing instructions. 根据客人喜欢的收拾行李的方式为客人准备好行李。 Have full knowledge of all resort services, hours, and locations around the resort. 具备丰富的酒店服务知识、时间概念以及熟悉酒店周边地区。 Have full knowledge of all concierge services available in the local area, including distances, times, and locations. 具备丰富的本地礼宾服务知识，包括距离、时间以及地点信息。 Have thorough knowledge of the resort PMS system being able to carry out in room check in and check out of guests. 完全熟悉PMS系统的操作，能够为客人在房内办理入住和退房手续。 Carry out any other job-related tasks requested by the resort. 完成其他与工作相关的任务。 Perform F&B Service as required inside respective suites and areas. 在客人的套房内提供餐饮服务，如果有需求。

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Job Summary 职位简述 Follows Atlantis Quality Standards and procedures within his operation 遵守亚特兰蒂斯的质量标准和程序 ▪ Assists supervisor/team leader in best practice and continuously seeks to improve existing standards and procedures and communicates the same to higher level 在工作中协助主管和领班并不断提高目前的操作流程和标准程序 ▪ Handles operating equipment and furniture with care 小心处理营运物品及家具 ▪ Responds attentive and assertive to guest needs in appropriate manner and time or as per standard 在合适的时间，按照合适的方法或按照标准回复客人的需求 ▪ Maintains assigned tables, clears and removes plates as per needs, serves drinks and food as per standard 根据需求布置桌子，清理和收拾餐盘，按标准提供餐饮服务 ▪ Maintains clean and impeccable order in the working areas 工作区域保持干净整洁有序 ▪ Be updated with food and beverages knowledge required to carry out duties 更新餐饮知识并在工作中运用 ▪ Supports Team Leaders in the sections when needed 在需要的时候支持领班工作 ▪ Provides a link between kitchen and service areas 在厨房与厅面间起到桥梁的作用 ▪ Provides table and/or counter service of alcoholic/non-alcoholic beverages 在餐厅或吧台提供含/不含酒精的饮料 ▪ Consistently monitors quality of food and beverage being served and report any issue to the team leader/supervisor or assistant outlet manager. 始终如一检测食品饮料的质量，并向上级及时反馈 ▪ Must have basic food and beverage knowledge 必须具备基本的餐饮知识.

Job Summary 岗位概述 To service, supply, and provide turn-down for guest rooms and suites as per resort standards. 根据度假酒店标准提供普通客房和套房的清洁服务及开夜床服务。 Key Duties and Responsibilities 主要职责与责任 ▪ To report for duty punctually wearing the correct uniform and name tag at all times. 准时报到上班，始终穿着正确的统一着装和佩戴名牌。 ▪ To ensure proper grooming always as per company policy. 确保恰当仪表，始终符合公司政策。 ▪ To be aware of the company values and objectives such as JDP, MS, and Emp. Survey 熟知公司的价值观和目标，如JDP、MS和Emp.Survey. ▪ Attend daily briefing at the beginning of each shift. 参加日常列会在上班之前。 ▪ Be fully trained on resort standards and procedures required to carry out daily tasks. 接受完成日常工作所需的度假酒店标准和程序的全面培训。 ▪ Use and maintain all chemicals, supplies, and equipment as per resort standards. 按照度假酒店标准使用和维护所有的清洁剂，日常用品和设备。 ▪ Clean, replenish, and prepare all guest rooms as per resort standards. 按照度假酒店标准清洁，补充和准备所有的客房。 ▪ Move and position the cleaning trolley in the corridor as per resort standards, ensuring a safe and hazard-free corridor. 按照度假酒店标准移动和停放工作车在走廊，确保走廊的安全和畅通。 ▪ To follow the resort’s key control policy. 遵循度假酒店钥匙控制政策。 ▪ Operate machinery and equipment according to resort standards. 根据度假酒店标准操作机器和设备。 ▪ Carry out and complete daily task control sheet or by the system. 执行或完成日常任务控制表或系统。 ▪ Carry out and complete all daily assigned tasks as per resort standards. 根据度假酒店标准执行和完成每日工作任务。 ▪ Report malfunctioning tools, incidents, and guest room issues correctly to Team Leaders as per resort standards. 根据度假酒店标准正确的报告出故障的工具，事件和客房问题给主管。 ▪ Report lost and found articles as per resort standards. 根据度假酒店标准报告遗留物品。 ▪ Report in-room safe issues as per resort standards and policies. 根据度假酒店标准和政策报告房间内的安全问题。 ▪ Report unusual guest behavior or activities as per resort standards. 根据度假酒店标准报告不正常的顾客行为或活动。 ▪ Have a thorough knowledge of the layout of the guest rooms and corridors and all Housekeeping storage spaces with what they hold. 全面了解客房，走廊和客房所控制的仓库区域的布局。 ▪ Follow hotel health and safety policies and procedures. 遵循酒店卫生及安全的政策和程序。 ▪ Attend training when required by the resort. 参加度假酒店所要求的培训。 ▪ Carry out any other job-related duties when requested by the resort 执行度假酒店所要求的任何其他与工作相关的职责。 Skills, Experience & Educational Requirements 技能、经验和教育要求 ▪ Previous Hotel experience as Guest Room Attendant would be advantageous. 相关酒店客房服务员经验者优先 ▪ Communication – Understand Basic English and Speak Fluent Mandarin 沟通—了解基本的英语和讲流利的普通话

【岗位职责】 1、负责酒店中/西热菜的制作，确保菜品质量、口味及摆盘符合酒店标准 2、根据每日菜单及客情需求，合理备料并控制食材成本 3、严格执行食品安全及卫生操作规范，保持工作区域整洁有序 4、参与新菜品研发，定期更新菜单以提升顾客体验 5、维护厨房设备，及时报告故障并协助基础保养 【岗位要求】 1、中技及以上学历，持有厨师职业资格证书优先 2、2年以上星级酒店或高端餐饮中/西热菜岗位工作经验 3、熟练掌握炒、爆、炖、煎等烹饪技法（中餐）/西式酱汁调制及主菜烹制（西餐） 4、年龄25-35岁，身体健康，能适应倒班及高强度工作 5、具备团队协作意识，有成本控制及食品安全管理经验者优先

岗位职责 1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2.查看交班记录，了解上一班的移交事项，并负责处理。 3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。 4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。 5.熟练前厅部各项专业业务和技能，做好对客服务。 6.熟练掌握店内外信息，提供准确的问讯服务。 7.负责为下榻酒店的宾客办理入住登记手续。 8.负责客房钥匙的管理和发放工作并严格遵守验证制度。 9.制作有关报表，为其它部门提供准确的接待信息。 岗位要求 1.大专以上文化程度，能接受三班倒。 2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。 3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。 4.相貌端正，身体健康。