【岗位职责】   1. 统筹养生馆日常营运：服务标准制定、人员排班、现场督导、质量抽检，确保“五心”服务落地。   2. 带领团队完成年度营收及利润指标，策划节假日、应季、主题套餐等市场营销活动。   3. 负责新项目研发与迭代：中医理疗、芳香SPA、沐足、美发产品组合及技术手法创新。   4. 建立并完善操作规范、安全制度、卫生标准，确保符合政府法规与酒店品牌要求。   5. 管理培训体系：亲自带教理疗/足疗/美发培训师，每月组织技能考评与案例分享。   6. VIP客户接待与投诉处理，维护客户档案，提升复购率与网评得分。   7. 编制年度预算及月度采购计划，严控成本，固定资产保管完好。   8. 与工程、保安、客房等部门联动，保障设施设备安全运行，零隐患。   9. 完成上级下达的月度、季度、专项工作指标及临时交办任务。 【任职资格】   1. 性别：女性，28-40岁，形象端庄，身体健康。   2. 学历：中专及以上；接受过美容美体方面专业培训或学习；并持有美容美体资格证书  3. 经验：3年以上相关从业经验，其中2年以上同岗位（经理级）经历经验优先。   期望条件   1. 会粤语/英语日常交流。   2. 熟悉中医经络、芳疗、SPA、足疗中的至少三项。   3.  擅长小红书/抖音等口碑运营，有爆款套餐策划案例； 4. 有理疗师资源优先考虑。

【岗位职责】 1.全面负责旅游小镇酒店日常运营管理，领导各部门完成年度经营计划，对营业收入、成本控制、利润实现等各项核心经营指标负责。 2.协助制定酒店发展战略与年度经营规划，提出经营管理思路并推动落地执行，确保酒店业务持续稳健发展。 3.建立健全酒店内部管理制度、流程体系与运行机制，统筹协调各部门关系，保障酒店运营高效、有序进行。 4.研究市场趋势与竞争态势，制定符合市场需求的产品与服务方案，优化酒店产品组合与客户体验。 5.审定并督导实施市场营销策略与推广方案，不断拓展销售渠道与客户资源，提升酒店市场占有率和品牌影响力。 6.负责酒店团队建设与人才培养，完善培训与考核体系，全面提升管理水平、服务质量与员工综合素质。 【岗位要求】 1、具备5年以上高星级酒店全面管理经验，熟悉酒店各部门运作流程； 2、出色的战略规划能力与商业敏锐度，有成功的酒店业绩提升案例； 3、精通酒店市场营销、成本控制及服务质量管理体系； 4、卓越的领导力与团队管理能力，能有效激励200人以上团队； 5、具备优秀的决策能力与危机处理经验，抗压能力强； 6、外资、香港或海外高端酒店管理经验。

1.负责集团旗下酒店项目全生命周期管理，从前期选址评估、投资测算，到设计规划、施工管控，直至竣工验收与开业交付，统筹推进项目高质量落地。 2.主导酒店项目设计规划工作，协调建筑、室内、景观及各专业设计单位，确保方案符合品牌标准、功能需求及美学要求，监督设计图纸与材料工艺的审核及实施。 3.全面负责项目施工管理与现场协调，监督土木、机电、消防等专业施工进度，统筹施工、监理及供应商资源，解决工程技术问题，确保工程按计划推进。 4.制定并严格执行项目预算，实施全过程成本控制与资源配置优化，定期开展现场质量巡检与安全监督，保障项目品质、进度与投资目标达成。 5.强化内外部资源协同，对接政府审批单位及外部合作机构，协同集团开发、运营、财务等部门，推动项目合规、高效实施与顺利交付。 6.持续优化酒店筹建标准化体系，建立技术档案与流程标准，引进行业创新做法，提升项目筹建效率与整体管理水平。

硬性条件：项目全周期统筹管理 - 负责集团旗下所有筹开酒店的全生命周期管理，包括前期寻源考察、设计规划、施工建设、机电安装、竣工验收直至酒店开业交付。 - 主导项目可行性研究，完成选址评估、市场分析及投资回报测算。 必有集团工程负责人经验，能接受长期出差高频率。 岗位核心职责 1. 项目全周期统筹管理 - 负责集团旗下所有筹开酒店的全生命周期管理，包括前期寻源考察、设计规划、施工建设、机电安装、竣工验收直至酒店开业交付。 - 主导项目可行性研究，完成选址评估、市场分析及投资回报测算。 2. 设计规划与施工管理 - 统筹酒店建筑设计、室内设计及景观设计工作，确保设计方案符合品牌定位、功能需求及美学标准。 - 监督土木、机电、消防等专业施工进度，协调设计院、施工单位、监理单位及供应商资源，解决施工过程中的技术问题。 - 审核施工图纸、材料选型及施工工艺，确保符合国家规范及集团品质标准。 3. 成本与品质控制 - 制定项目预算并严格管控成本，优化资源配置，避免超支风险。 - 监督工程质量，定期开展现场巡检，确保施工安全、进度及交付效果。 4. 跨部门协作与资源整合 - 协同集团开发、运营、财务等部门，推动项目高效落地。 - 对接外部设计机构、工程承包商及政府审批部门，确保合规性及流程顺畅。 5. 创新与标准化建设 - 结合行业趋势，优化筹开流程标准，提升筹建效率。 - 建立技术档案库，沉淀设计、施工及验收经验。

1.全面负责酒店日常运营管理，领导各部门完成年度经营计划，对营业收入、成本控制、利润实现等各项核心经营指标负责。 2.协助制定酒店发展战略与年度经营规划，提出经营管理思路并推动落地执行，确保酒店业务持续稳健发展。 3.建立健全酒店内部管理制度、流程体系与运行机制，统筹协调各部门关系，保障酒店运营高效、有序进行。 4.研究市场趋势与竞争态势，制定符合市场需求的产品与服务方案，优化酒店产品组合与客户体验。 5.审定并督导实施市场营销策略与推广方案，不断拓展销售渠道与客户资源，提升酒店市场占有率和品牌影响力。 6.负责酒店团队建设与人才培养，完善培训与考核体系，全面提升管理水平、服务质量与员工综合素质。

岗位职责： 1.整合公司半径式机构金融客户、团体客户的资源，进行有效的外部商务营销开发并维系； 2.建立有效的半径式商企、客户资源共享平台； 3.针对客户市场需求，制定营销策划方案并核算季度年度销售预算； 4.负责机构客户、团体客户信息资料的分析，保障客户资料的安全性； 5.优化部门各项流程和制度，有效管理客户开发团队。 任职要求： 1.带领南区BD团队完成开发指标； 2.负责华东、华中、华南、西南等大南方片区团队搭建及管理。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

Job Descriptions:   The Hotel Director is responsible for the development and delivery of hotels (3 theme hotels, total 1000 rooms) operations and strategy that fits within the Resort, providing exceptional guest experience, while ensuring full compliance with health & safety legislation and achievement of budgeted financials/KPIs (Key Performance Indicators).   Key Responsibilities:   Operational Leadership:  • In conjunction with the General Manager, develop and deliver overall resort/Group Hotel Strategy.  • Delivery of hotel financial & quality standards KPIs.  • Compliance with all health & safety/food hygiene legislation and standards.  • Ensure all aspects of hotel are consistent with the corporate brand image.  • As a key member of the Senior Leadership Team, to participate in and drive the strategic direction of the business and master plans.  • Act as a role model for staff in leading the Merlin Way.  • Works closely to integrate the hotel with the park to work as a whole resort. Business Impact/Results:  • Ensure consistent delivery of brand proposition, with particular emphasis on delivery of excellent guest service.  • Total responsibility for all EBITDA generation within the Hotel.  • Deliver Resort guest satisfaction targets through standards, maximum product availability and ensuring the team consistently exceed the guest’s expectations.  • Major stakeholder in the ‘People Agenda’ in particular process of recruitment, retention, and development of the team.  • Responsible for the delivery of all hotel capex projects – on time and on budget.  • Create the hotel budget in-conjunction with the Finance Director. Produce forecasts as and when required.  • Delivers ROI （Return on investment） targets on new concepts. Creativity:  • Create and manage relevant entertainment product, appropriate to the changing guest profile through the year.   • Assist the F&B Director with the delivery of key F&B strategies within the hotel.  • Pursue new revenue earning opportunities to facilitate additional brand experiences and profit streams.  • Facilitate guest workshops in-conjunction with the Marketing Director to explore new ways of delivering improvements to the guest experience.   Communication:  • Develop effective relationships with Regional Officers and Brand Partners.  • Develop effective relationships with Group Internal Auditors, Group Health and Safety Manager and Merlin Business Support teams to obtain operational help and guidance on policies and procedures.  • Develop effective working relationships with Hotel Directors across the group to ensure sharing of ideas.  • Ensure clear leadership for the hotel as a business unit within the Resort.  • Drive high levels of communication throughout the hotel & ensure that relevant information is cascaded throughout the hotel team.  • Liaise & communicate on a continual basis with the leadership team and other managers to ensure best practice is achieved across the Resort.   Decision Making & Autonomy:  • Ultimate responsibility for all development and decision making within the hotel at Resort level. • Review complaints & guest feedback and ensure strategies are put into place to ensure that improvements are made & maintained.  • Proactively manage consumer website feedback on an ongoing basis.  • Ensure all policies and procedures in relation to employment law as advised by HR department and operations manual are adhered to amongst your team.  • Execute and manage Health and Safety in conjunction with Company policies & procedures & the Health and Safety Manager.   Background and Experience:  • Proven business success and expertise to ensure all strategic developments are achieved.  • Strong and empowered management competency level, commitment, drive, energy and positive approach to new and fresh challenges.  • Development of hotel operational managers and other key members of the team.  • Requires a hotel / business degree or previous significant operational experience in order to lead the team to manage the day-to-day operational complexities within the department.  • Strong knowledge of both local and country specific markets and consumer trends.  • Leading multi-discipline management teams.   Managing Resources:  • Provide leadership to the team and ensure the delivery of excellent guest service standards.   • Ultimate responsibility to deliver revenue targets and manage cost centers to deliver profit target and ensure swift and decisive reaction to business downturns.  • Analysis of all resources to ensure maximum productivity, efficiency, and effectiveness, including the integration of resort efficiencies.  • Drive and motivate the team to manage results based upon audit results, guidelines, and controls.  • Motivate the team in order to maximize enthusiasm for the product and the need to give excellent guest service.  • Ensure that the hotel team are recruited, inducted, developed, and appraised to the highest standard in order to maximize operational effectiveness of the business in conjunction with HR policies. • Ensure all contractors comply with relevant legislation, codes of practice and company procedures.  • Develop the team to ensure that all employees take an active part in the PDP process and that all reviews take place as per agreed timetables.   • Create a plan to ensure year on year improvements with WWTK (employee survey). Complexity & Problem Solving:  • Drive targets on key guest satisfaction measures  • Review hotel data on a daily, weekly, and period basis and drive actions from these reviews.  • Continually review the hotel operation from a guest perspective, providing operational teams with accurate and timely feedback.  • Use all KPI feedback to ensure continuous improvement of the guest experience offer.  • Regularly benchmark own performance against others within the wider Merlin Entertainments Group and competitors to establish best practice.  • Ensure all operational standards are, where possible, exceeded and that a culture is developed within all staff of ensuring the attraction is always at its very best, both visitor experience wise and in protecting future loyalty i.e., through creating memorable visits & compelling reasons to come in the first place.  Personal Qualities:  • Passionate & enthusiastic with the ability to inspire creativity, fun and learning in the team.  • High integrity and personal standards with the drive and determination to succeed – the ability to create the right environment through enthusiasm and respect.  • A self-starter who is highly motivated and extremely well organized.  • An excellent leader and people manager, able to pull a team together and communicate the common goals and gain buy in and support.  • An ability to innovate and delegate implementation through involving other employees/team members.  • With strong communication and interpersonal skills, the individual will be a confident communicator with senior management and at junior employee levels.  • The ability to be able to think and plan strategically but still deliver to demanding time scales.  • Confident and able to gain the respect of others with a mature approach.  • A professional, immaculate image and approach, able to manage up and down the management line very effectively.   Skills, Experience & Qualifications:   • Substantial experience in the entertainment and or hospitality industry, rooms background preferred.  • Requires a track record of success in planning, directing, and managing hotel operations.  • In-depth knowledge of strategies and methods to lead and direct operations to achieve revenue, guest experience and other performance measures.  • An ability to coordinate efforts and build alliances and partnerships with other company departments and external contacts.  • Strong analytical and decision-making skills, project management skills, including contracting, budgeting, and scheduling.  • Strong people management skills, including selecting, training, developing, and coaching.  • Ability to set performance standards and manage against objectives and effectively coordinate the utilization of internal and external resources.  • Demonstrated skill in interpersonal relationships, making presentations, verbal, and written communications.  • A degree in business, marketing, management, or closely related field (or equivalent education and experience) is required; a master’s degree in business or closely related field is desirable.  • Must be willing to work flexible hours, including evenings and weekends.   Education  • Bachelor’s degree or university qualifications

JOB SUMMARY 岗位摘要  Under the business supervision of the General Manager and LEGOLAND Development Finance Director, and within the limits of Merlin’s policy and procedure and local requirements, responsible for the supervision of all members of accounting and finance department; Providing functional guidance to Executive Committee and Department Heads for the budget achievement and financial success; Interacting with resort’s partner, legal counsel, insurance companies, tax consultants, internal and external auditors , commercial and national banks to effectively control the assets of the business and to provide business support. Promotes the desired work culture around the core values of Merlin and the LEGOLAND brand ethos.  在总经理以及乐高乐园发展财务总监的业务督导下，在默林集团政策与程序以及当地要求的范围内，负责督导会计财务部门的全体成员；向行政委员会以及部门负责人提供职能上的指导意见从而达到预算及财务成功；与度假区业主、法律顾问、保险公司、税务咨询员、内部及外部审计员、商业和国家银行进行交流，有效的管理业务资产并提供业务支持。 围绕默林及乐高乐园核心价值与品牌风格创造良好的工作文化环境   Job Responsibility 岗位职责  Development 发展  Maintain a culture of visible financial control across the Resort.  在度假区内保持公开透明的财务控制文化。  Support the General Manager in driving the annual budgeting process and Business Plan process.  支持总经理驱动年度预算进程及推进业务计划。 Ensure that capital expenditure is monitored and controlled during each annual cycle.   确保资本支出在每个年度周期内能够得到监控和控制。   Work with the Business Managers and Group Finance to develop and improve financial and reporting systems and processes on an ongoing basis.  与业务经理和集团财务合作，持续发展和改进财务和报告系统和流程。   Operations 运营  Play an active and visible part of the LEGOLAND Shenzhen Resort Leadership team with pro-active input and financial support to business decision.  在乐高乐园深圳度假区领导团队中发挥积极的作用，为业务决策提供积极的投入和财务支持。  Maintenance of the LEGOLAND Shenzhen Resort Financial Accounts to Chinese GAAP standards.  根据中国财务报告准则，维护深圳乐高乐园度假区的财务账户。  Ensure that accurate management information is delivered on a timely basis to departments and other users to enable them to operate effectively.  确保准确的管理信息及时传递给部门和其他用户，使其有效运作。  Develop and deliver, alongside the General Manager and Marketing & Sales Director the Long-Term Business Plan for the Resort.  与总经理和市场销售总监一起为度假区制定和实施长期商业计划。  Ensure an efficient, visible, and disciplined Profit Protection operation in the Resort.  确保有效、透明和有纪律的利润保护工作在度假区内运作。   Oversee the co-ordination of all legal & insurance matters including information for renewals and claims.  监督所有法律和保险事务的协调工作，包括续保和索赔的信息。   Knowledge of the business IT infrastructure to ensure operational support and development of LEGOLAND Shenzhen Resort.  具备业务IT基础设施的知识，以确保深圳乐高乐园度假区的运营支持和发展。  Oversee all project budget and finances and work closely with the Merlin Magic Making (MMM) project and Finance team to ensure works are carried out within budget.  监控所有的项目预算和财务工作，并与默林项目团队和财务团队密切合作，确保工作在预算范围内进行。   Ensuring LEGOLAND Shenzhen Resort meets external & internal audit compliance standards and enhances profit protection standards across the business.  确保深圳乐高乐园度假区符合外部和内部审计合规标准，并提高整体业务的利润保护标准。  An opportunity to enhance the business knowledge through Resort Duty Manager Role. 通过作为度假区值班经理的角色来增强业务知识。  Financial/Legal 财务和法律   Ensure full review of the financial reporting and internal controls on the monthly basis. 确保每月全面审核财务报表和内部控制制度。   Ensure compliance with local financial standards, laws, and regulations.  确保符合当地财务标准，法律及法规。   Overall responsibility for financial planning within LEGOLAND Shenzhen Resort to ensure profitable growth.  全面负责深圳乐高乐园度假区的财务规划，确保盈利的增长。  Setting and delivering the EBITDA financial targets for the Resort.  制定和实现度假区的EBITDA（未计利息、税项、折旧及摊销前的利润）财务目标。   Drive the annual budgeting process for the division, including Profit and Loss, Balance Sheet, and Cash-flow.  推动部门年度预算进程，包括损益表，资产负债表和现金流量表。  Compiling and submission of year end group accounts, along with ensure a smooth year end audit process.  编制和提交年终集团账目，并确保年终审计的进程顺利完成。  Target setting for business units within the park.  为主题乐园各业务单位设定目标。  Ensure Management accounts are delivered on time, in full for the business.  确保管理账户按时交付，完全用于业务。  Regular financial reporting and forecasting both internally and for The Company.  定期为乐园内部和公司制定的财务报告及预测。  Direct production of accurate and timely information for the management team to aid operational delivery i.e., Flash reports, PP tools, etc.  为管理团队提供准确和及时的信息（Flash 报告，PP工具等），以帮助运作交付。  Preparing analysis and qualitative comments based on financial performance.  根据财务业绩准备分析和定量评价。  Ensure that Profit and Loss budgets are strictly controlled and managed, and that cost savings plans and forecasts are produced and updated, as required.  确保盈亏预算得到严格控制和管理，并根据需要制定和更新降低成本的计划和预测。   Ensure that Cash-flow and Net Working Capital is monitored and controlled and that accurate forecasts are prepared on an ongoing basis.  确保现金流量和净营运资本的监控和控制，并持续地准备精确的预测。   Ensure that appropriate controls operate within each Business to safeguard company assets and ensure that agreed Operating Standards are adhered to.  确保对每个业务进行适当的控制，以保护公司资产，并确保遵守商定的运营标准。   Ensure the Resort comply with all Group-wide authority limits and that all legal matters are reviewed internally (and externally when necessary) by competent persons with the appropriate level of authority.  确保度假村遵守集团范围内的所有权限限制，所有法律事务都由具有适当权限级别的资格人员在内部(必要时在外部)审查。   Ensure that Year End Group Reporting Packs and tax obligations for the legal entities within the LEGOLAND China are met on time and in full.  确保年终集团报告包和法人实体的纳税义务按时和全额履行。   People 团队   Undertake employee management of all direct and indirect reports and ensure all outputs of LEGOLAND Shenzhen Resort are produced to the required standard and within the set deadlines.   负责所有直接和间接汇报的员工管理，确保深圳乐高乐园的所有产出在规定的期限内达到要求的标准。   Ensure appropriate training, development and coaching is in place, such that all employees have full ownership of their remit and are able to utilize their full potential.   确保适当的培训、发展和辅导到位, 使得员工享有职权得全部所有权，并且能够发挥出他们全面的潜力。   Ensure that all PDP’s are reviewed regularly to enable staff to work effectively towards clearly defined objectives.  确保所有的人员发展计划定期评审，使员工有效地朝着明确的目标工作。   Take care of staff motivation and welfare on an ongoing basis.   持续地关注员工的工作积极性和福祉。   Undertake appropriate succession and contingency planning.  制定适当的继任和应急计划。   Develop a customer focused team that delivers a high standard of service to the management team of the resort.  发展以客户为中心的团队，为度假区管理团队提供高标准的服务。   Key Skills 关键技能   At least eight years of progressive experience in financial management, preferably in a theme park, attractions, hotel, or service industries.   至少8年财务管理经验，有主题公园、景点、酒店或服务行业经验的优先考虑。   Deep understanding of local China business/accounting laws, Chinese GAAP, policies and regulations  深刻理解中国本地的商业/会计法律，中国的公认会计准则，政策和法规。   Experience developing complex financial business plans and forecast plans. Track record of success in developing and implementing strategic and tactical financial plans and programs.   有制作复杂财务预算和预测的经验。有可追溯的成功制定和实施战略性财务计划和项目的记录。 Demonstrated skill in interpersonal relationships, making presentations, negotiations, and verbal and written communications.   具备良好的人际关系、演讲、谈判、口头和书面沟通能力。   Experience managing a team over 20 people. Strong team building, group facilitation, process improvement, and project management skills.   有20人以上团队的管理经验，较强的团队建设、团队推动、进程改善和项目管理技能。   Ability to understand Merlin global technology business strategies and operating systems.  能够理解默林全球业务的技术业务战略和操作系统。   Computer proficiency with ability to use Microsoft Office Products (Word, Excel and PowerPoint).  计算机熟练程度，可使用微软办公软件 (Word、Excel和PPT)。   Ability to build strategic partnerships and linkages with industry, community and business groups and sectors to support the human resources requirements of LEGOLAND Resort.   能够与行业、社区和商业团体和部门建立战略伙伴关系和联系，以支持乐高乐园的财务管理需求。   Education Background 教育背景   Bachelor’s degree in Finance or Accounting  金融或会计学士学位   CPA, CMA or ACCA or equivalent certificate.  注册会计师，注册管理会计师，国际注册会计师或相同资质证书。   Other Job Requirements: 其他要求   Fluent in written and spoken English and Mandarin  熟练掌握普通话和英语的书面和口头表达能力。   Big 4 experience is an advantage.  具有四大会计师事务所工作经验优先考虑。   Must be willing to work flexible hours.   必须愿意接受灵活的工作时间安排。   Must have or be able to get a valid passport

办公地址：深圳市大鹏新区新大路深圳乐高乐园度假区  筹备期办公地址：深圳市福田区侨乡路3022号合正置地大厦3楼   Job Description:  This role develops and execute overall trade strategy and activities for theme park, water park and 3 hotels.   Manage relationship and negotiations with major strategic trade partners.   Direct and manage a team of Sales staff and ensure high motivation to deliver Trade strategy and trade attendance and revenue targets.   Stay abreast of competitor and industry trends to maximize growth and leverage emerging markets.   Key Objective:  Deliver Trade attendance and Revenue targets for theme park, water park and 3 hotels. Ensure the right product mix to meet trade requirements and ability to reach set targets. Execute corrective action if needed to reach targets.   Ensure Trade Marketing investment stays within agreed budget frames.   Job Responsibility:  1. Develop trade sales strategy and ensure execution of plans across all Trade channels with necessary campaigns to reach a successful grand opening trade volume/revenue target for ticket, hotel rooms and related products.   2. Work together with Marketing & Sales Director to set up and execute Trade targets, budgets & plans.   3. To strategically analyze business performance to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate.   4. Establish and lead negotiations with key trade partners in the region, nation, and even targeted international markets.   5. Work together with Revenue Management and give inputs to product needs and put forward proposal on price setting via trade channels.   6. Ongoing tracking of performance across all trade channels and recommend contingency actions to ensure guest and revenue targets are achieved.   7. Work with Hotel Director to develop and manage hotel room sales via Trade channels.   8. Participates in industry organizations and trade shows to build relationships and grow the Trade sales.   9. To constantly monitor and evaluate local, national and international market trends, and the competitors’ sales initiatives, in order to make sure the park’s marketing and sales remain competitive and cutting edge.   10. Work closely with other company attractions to ensure alignment on T&C and maximize guest and revenue.   11. Work tighter with the other LEGOLAND parks and resorts to share insights, ensure alignment on Trade Terms and Conditions across all LEGOLAND parks & resorts as well as ensure coordination and alignment on communication plans via the trade channels.   12. To maintain strong, professional relationships with relevant representatives from competitor hotels, business partners and other organizations.   13. To be aware of community, business, political and social factors that may affect the park’s financial performance.   14. Responsible for sales contract negotiation and signing with trade partners.   15. To ensure that all park, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.   16. To make sure all sales proposals, collateral, digital tools, and other sales communications are in line with the LEGOLAND and Merlin brand standards, and up to date in terms of information.   17. To manage all sales strategy, tactics, and action implementations, to create a strong and disciplined sales team who achieve their sales goals.   18. Develop and manage sales team and set up KPI, SOP and related policy for sales department.   19. To proactively manage all the sales resources and funds, and control departmental costs. 20. To assist Marketing & Sales Director for the preparation and update of the Departmental Operations Manuals.   21. To conduct regular departmental communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary.   22. To conduct annual Performance Development Discussions and to support employees in their professional development goals.   23. To maximize the effectiveness of every Sales employee by developing each individuals’ skills and abilities through the appropriate training, coaching, and/or mentoring.   24. To carry out any other reasonable duties and responsibilities as assigned.  Key Skills:  1. Experience in a theme park, hotel, resort or attraction a plus.   2. Minimum of 5 years of management experience, with significant personnel leadership and sales responsibility.   3. Track record of success developing and implementing operational and tactical sales plans. 4. Advanced computer skills, particularly with the Microsoft Office suite of projects.   5. Ability to think strategically and conceptually.   6. Ability to influence others at all organizational levels.   7. Strong negotiation skills.   Education Background:  1. Bachelor’s degree required. Majors in Marketing, Business Administration, Communications, or another related field preferred.   2. Fluent in written and spoken English and Mandarin  Other Job Requirements:  1. Must have or be able to get a valid passport for travel aboard.   2. Must be willing to travel locally, regionally and internationally to conduct business on a frequent basis.   3. Must be willing to work flexible hours.

岗位职责： 计划和准备执行所有餐厅厨房的高质量的食品和摆设，严格按照菜谱、标准和摆盘标准 保持厨房运营持续地提高，主持参加会议达到目标和保持顺畅地交流。 协调、组织和参与和厨房有关的所有产品的制作，检查并依照零点菜单和每日菜单，季节性菜单。 与厨师紧密合作，常规会面决定菜单的选择，以同时让客人满意和获得各部分满意的收益。 对食品及厨房部门成本控制负责 追求厨房部门优异业绩 岗位要求： 烹饪相关专业教育背景 热爱烹饪、了解新的美食趋势、热衷于创作美食 良好的沟通能力与人际关系 自我驱动，目标导向，愿意挑战现状 始终坚持职业价值观、道德操守和诚信 有创造力并有能力领导变革 具有10-15年管理高星级酒店厨房经验，或米其林、黑珍珠等豪华餐厅主厨的经历。 良好的英语及本地语言的口语和书写

职位描述 负责自营的经济型酒店全面经营管理。 职责描述: 1、负责酒店全面經營管理; 2、负责制定及实施酒店的经营预算; 3、负责酒店各项管理体系的建立，完善相关规章管理制度。 任职要求: 1、大专以上学历，旅游、酒店管理等相关专业优先; 2、具有5年以上酒店營銷經驗; 3、具港澳地區酒店管理經驗優先; 4、熟悉酒店各部门服务工作及管理流程,具有较强的沟通、协调能力以及团队建设能力。

商务发展部总经理 岗位职责： 1根据雅阁酒店集团品牌发展战略规划，协助直接上级领导制定业务发展计划； 2协助直接上级领导设计制定雅阁品牌新业务模式及取费标准； 3完善多渠道、立体化项目信息源体系建设； 4维护客户关系，并挖掘市场潜在客户群体，开拓合作契机； 5参与指定发展区域酒店项目拓展居间服务机构的指导工作； 6根据公司及商务发展部工作安排，制定酒店项目考察日程计划，对酒店项目地考察与市场调研，撰写市场调研、项目考察报告及计划书； 7接待来访客户，负责与所负责区域项目业主进行实质性项目合作的沟通并进合同谈判及签约工作； 8积极通过各种渠道收集整理项目信息，跟踪项目，回访客户，解答客户咨询问题； 9严格遵守部门工作流程，保证工作质量； 10在上级领导的安排协调下，组织召开项目分析研讨会； 11完成商务发展部下达的季度项目签约工作任务； 12负责组织实施商务发展部部门基础业务知识的培训工作； 13处理部门内部相关行政事务如档案管理及文件收发等；  14安排客户来访接待事宜，进行合同谈判，起草酒店管理合同文件   任职要求： 1大学专科以上文化程度，具备项目开发的综合素质和专业能力； 具有五年以上酒店各部门的工作经验（副总级以上优先），要有过酒店筹开经验，看图（CAD）能力。 2优秀的人品和价值观，具有一定的亲和力； 3善于沟通，具备出色的分析判断能力； 4工作作风严谨、敬业、责任心强，具有团队协作精神； 5较强的学习能力及业务管理能力，熟悉商务发展项目开发的工作流程，并具备优的谈判技巧； 6身体素质良好，无重大继发性疾病，能承受紧张、高效工作节奏，能适应出差安排； 7具有良好的组织协调能力，并具备较强的社会交往及语言文字写作能力。 本岗位可以异地办公

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.  The Executive Chef is responsible to function as the Production Manager for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. Ideally with an apprenticeship or professional diploma in Food Production. Minimum 2 years work experience as Executive Chef, or Executive Sous chef in larger operation. Good practical, operational and adequate administrative skills with a flair for creativity are a must.

核心职责： 1、参与酒店筹建工作，主导统筹酒店筹开阶段各项工作； 2、全面负责酒店日常经营管理，对酒店的经营业绩、客户满意度、安全运营等指标负责； 3、代表酒店建立和维护各类外部关系，处理紧急突发事件。 任职要求： 1、大专及以上学历，酒店管理类专业优先； 2、十年以上高星级酒店工作经验，三年以上同等岗位工作经验，熟悉酒店多个核心业务部门的工作流程与管理规范，具备酒店筹开工作经验，具备国际品牌酒店或亲子度假酒店经验者优先； 3、具备优秀的团队管理能力，具备优秀的统筹协调、资源整合、业务拓展能力； 4、本岗位为公司新筹建酒店储备岗位。

办公地址：深圳市大鹏新区新大路深圳乐高乐园度假区  筹备期办公地址：深圳市福田区侨乡路3022号合正置地大厦3楼  Job Description 岗位职责   The Executive Chef is responsible for managing a team of chefs for the overall LEGOLAND Shenzhen Resort and ensuring that the restaurants and all outlets are kept to standards of food quality and proper cost control to ensure profitability. Keep close tasks on food costs, waste and employee self-esteem. Sets up and create the best dining experience and possible for guests. Be able to forecast, plan and contribute to the overall Food & Beverage strategy of the resort.  负责管理整个深圳乐高乐园度假区的厨师团队，确保餐厅和所有餐饮点保持优秀标准的食品质量和适当的成本控制，以确保利润。密切关注食品成本、浪费和员工状态。为客人提供舒适的用餐体验。能够预测、规划并为度假区的整体餐饮战略做出贡献。   Key Objectives 主要目标   1. Ensure the consistently delivers on all key performance indicators of the department.   确保部门始终如一地完成所有关键绩效指标。   2. Via direction of line reports, deliver at or below the agreed operating budgets for the department.  通过对部门下属的管理，达到或节省既定的部门运营费用预算。   3. Ensure strict compliance with all relevant Health and Safety legislation and allergen requirements.  确保严格遵守所有相关的健康和安全法规及食物过敏原要求。   4. Ensure the Food & Beverage offering is in line with the Merlin group and resort strategies  确保餐饮部门提供的餐饮符合默林集团和深圳乐高乐园的商业战略。   5. Undertake project management as required of operations.   根据运营需要进行项目管理。   6. Standardizes procedures for food product storage, development, and presentation.   确保食品储存、制作和展示的程序标准化。   7. Utilizes knowledge of competitor operations to develop standards, procedures, signature products, menus, and recipes.   通过充分了解竞争对手情况，来制定标准和程序，开发标志性产品，菜单和食品配方。   8. Responsible for quality control and product research.   负责食物出品的质量控制和产品调研。   9. Develops and conducts on the job training programs for food handling and service.   制定和实施食品处理和服务的在岗培训计划。   10. Creates policies and procedures for food safety, allergen training and special dietary requirement needs.  制定食品安全、过敏原培训和特殊饮食需求的政策和程序。   11. Monitors food costs to ensure in line with expectations.   监控食品成本以确保符合预算计划。   12. Work with the HOD’s of the food operational teams to ensure seamless guest journey as well as keeping the service team up to date on food safety, allergens, trends, and service standards.  与餐饮服务团队的负责人一起合作，确保对客的餐饮制作及服务流程无缝衔接，同时让服务团队随时了解食品安全、过敏原、餐饮趋势和服务标准的更新。   13. Work closely with Project Development to coordinate operational requirements and ensure successful opening or any new outlets.  与项目建设团队密切合作，协调运营要求，确保成功开业或开任何新餐饮点。   Job Responsibility 工作职责   1) Operations 运营   1. Function as the primary stakeholder in terms of food product and quality (always ensuring a high standard of food production and presentation) at the Resort, continually reviewing all key quality and guest satisfaction measurements to ensure they are relevant to the maximization of revenue via customer satisfaction.   作为度假区食物出品和质量的主要负责人(确保食品制作和展示的高标准)，不断回顾所有关键的质量和客人满意度指标，以确保通过满意的客户来实现收入的合理化。   2. Continuously drives actions to ensure key KPIs exceed targeted scores and provide the F&B Director with a strategic plan on a quarterly basis proposing how performance against KPIs can be improved.   持续推动落实及改进措施，确保关键绩效指标超过既定目标，每季度向餐饮总监提供战略计划建议，旨在如何提高KPI绩效表现。   3. Regularly check the Resort arrivals to gauge and forecast the demand.   定期查看入园人数，评估和预测需求。   4. Provide a consultative service to the Resort for all food product and quality concerns, providing feedback and actions.   为度假区提供所有食品出品和质量问题的咨询服务，提供反馈并采取行 动。   5. Ensure that safe working practices are monitored and that risk assessments and procedures are reviewed regularly. Where incidents do occur, ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated.  确保并监控所有操作安全，并定期审查风险评估和程序。如果确实发生事故，确保对其进行适当调查，并在必要时采取纠正措施，以确保此类事故不再发生。   6. Ensure that management of all kitchens and storage areas comply with the food safety policy and in line with Merlin audit standards and local regulations; this role has overall accountability for the results in Park in this regards.   确保所有厨房和仓储区域的管理符合食品安全政策，并符合默林审计标准和当地法律法规；这个角色对度假区此方面的结果负有全面的责任。   7. Implement and maintain robust audit trail for all areas of the kitchens in line with food safety regulation and allergens.   根据食品安全法规和过敏原对酒店厨房的所有区域进行严格的审核。   8. Ensure management, maintenance, completion and compliance of all kitchen files in line with food safety regulation.   确保所有厨房文件的管理，维护，完成和执行符合食品安全法规。   9. Always ensure compliance of SOP and general kitchen standards in conjunction with the F&B Director and Head Chefs.  餐饮总监和其他厨师长一起，确保任何时候都符合厨房的标准操作流程及一般规定。   10. Manage all kitchen deep cleaning programs in the Resort, ensuring all cleaning materials and equipment within the department are used in conjunction with manufacturers specifications and as laid down in the SOP manual.  管理度假区内所有厨房深度清洁项目，确保部门内所有清洁物料和设备的 使用符合制造商规范和标准操作流程手册的规定。   2) Financial 财务   1. Ownership, understanding, and awareness of food cost of sale and gross profit results at the park, with ultimate responsibility for actual position versus budget and Year-on-Year (YOY) results.   对食品销售成本和毛利润充分理解，认知并具备高度责任心，并对实际情况与预算的对比以及年收益同比增长结果充分负责。   2. Monitor variances in food cost of sale, monitor change, trends and adjust and address accordingly.   监测食品销售成本的差异，监测变化及趋势，并做出相应地重点关注或调整。   3. Monitor, analyse and inform the leadership team of changes in the cost of goods to ensure we are offering guests high quality products, while contributing to a profitable Resort.  监控、分析并告知管理团队食品及商品成本的变化，以确保我们为客人提供高质量的产品，同时为度假区的盈利做出贡献。   4. Assisting the Senior Head Chef and Head Chefs in supervising the production and service of food to Company standards for guest satisfaction, while ensuring maximum profitability is achieved through tight specification and portion control in line with the department budget.   协助高级厨师长和餐厅厨师长监督食品的制作和服务达到公司的标准，使客人满意，同时确保通过严格的规范和在部门预算范围内的成本控制来实现利润。   5. Proposes all new or modified menus and menu items to the F&B Director.  向餐饮总监建议或修改菜单和某些菜品项目。   6. 管理食品库存，包括准确的食品浪费报告/记录，并在必要时采取行动以保证乐园餐饮总毛利达标。通过对度假区内所有相关区域提供支持和建议，以寻求在整个乐园内进一步完善各系统之间的协调。   7.确保所有物料的订购、收货、检查和储存都符合公司标准。   8. Ensure the security of the kitchens’ property, equipment, stocks, and materials.   确保厨房的财产、设备、库存和物料的安全。   9. Ensure the kitchen department is always operating within the payroll budget.   确保厨房部门的劳动力成本始终在预算范围内。   10. To manage all kitchen CAPEX projects in the Resort.   管理度假区内所有厨房部门的固定资产项目。   3) Development 发展   1. 根据默林集团和深圳乐高乐园度假村的商业策略(包括健康的生活方式选择和饮食多样性选择)，以战略性的方式开发和制定菜单，展示对食品产品的盈利意识。  2. Streamline products and suppliers to maximize cost efficiencies.   优化产品和供应商，使成本效率合理化。   3. Work in partnership with other Merlin F&B Executive Chefs in the development of new concepts and ideas.   与默林行政总厨合作开发新菜单或新的餐饮概念。   4. Responsible in planning and developing new project concepts for expansion within the yearly CAPEX and ensuring proper operational work flow.  负责规划和开发新项目，以便在年度资本支出范围内进行业务扩展，并确保适当的运营工作流程。   5. Working hand in hand with Project Development to ensure overall completion of any new project.  与项目建设团队携手合作，确保任何新项目的全面完成。   4) People 人员   1. Is responsible for hiring, training, development, performance management, team building, and other culture and people management activities.  负责招聘、培训、发展、绩效管理、团队建设和其他公司文化和人员管理活动。   2. In conjunction with the Human Resources Director, ensures a succession management program is in place able to meet the current and future organisational objectives.  与人力资源总监合作，确保继任管理计划能够满足当前和未来的组织目标。   3. Promotes and demonstrates Merlin culture and core values through words and actions.   通过语言和行动来推广和展示默林集团的企业文化和核心价值观。   4. Manages all training needs and carries out appropriate training.   管理所有的培训需求并进行适当有效的培训。   5. Functions as stakeholder in terms of WWTK survey results within kitchens at the Resort and implements an action plan to improve YOY.  作为利益相关方，根据乐园厨房员工融入度调查结果，采取实施行动计划以提高员工融入度的年同比增长。  6. Management of all HR procedures and employee relations in Kitchen team, ensuring they are followed and always documented.  管理厨房部门所有的人力资源程序和员工关系，确保员工遵守并始终记录在案。   7. Ensures Opening and Closing procedures are adhered to, in accordance with Company standards.  确保按照公司的标准，遵守厨房开工和收工程序。   5) Background and Experience: 背景和经验  1. Requires progressive years of professional-level experience in kitchens, with demonstrable experience as a senior head chef (or equivalent role/job experience).   要求在厨房有多年专业水平的工作经验，有高级厨师长的工作经验(或同等职位或工作经验)。   2. A proven track record in managing cost of sales required. Underpinning knowledge of food safety required and proven record to obtain industry standards at the highest level.   有良好的食品成本管理经验。具备食品安全知识，并有可靠的记录以达到最高水平的行业标准。 3. Minimum 10 years of work experience in China and be familiar with local diet preference   10年以上在中国境内工作的经验，并熟悉本地饮食喜好   4. Knowledge on food and beverage systems preferred with stock taking ability. Industry experience in a theme park, hotel or resort preferred.  熟悉餐饮系统及盘点系统者优先。有主题公园、酒店或度假区工作经验者优先。   6) Education: 教育背景  A culinary degree or bachelor’s in business, food service management (or equivalent education and experience) is required.   要求有烹饪相关学位或商业、餐饮服务管理学士学位(或同等教育经历和经验)。   7) Other Requirements: 其他要求   1. Must be willing to work flexible hours, including evenings and weekends to support Resort operations.   必须接受灵活工作时间，包括晚上和周末，以支持度假区的运营。   2. Requires a valid driver’s license and valid passport.   持有驾照和有效护照   3. Must be willing to travel locally and regionally to conduct business, and occasional travel internationally.  愿意接受偶尔国内或海外出差安排

全面负责酒店品牌在全国及海外市场的商务拓展，制定并执行品牌开发战略，带领团队完成年度开发指标与门店扩张目标。 统筹商务发展团队搭建与管理，优化团队结构、建立考核激励机制，推动团队专业能力持续提升与高效协同。 主导多元化合作模式设计与落地，灵活运用全权管理、特许经营等方式，推进不同市场与项目形态的合作签约。 拓展并维护区域政府、业主方、商业合作伙伴资源，建立长期战略合作关系，为项目拓展提供持续支持。 统筹项目拓展全流程管理，包括市场调研、项目评估、合同谈判、项目落地及后期支持，确保新项目高效运营。 协同市场营销、运营、财务等部门，推动品牌整体战略协同，确保拓展项目与集团整体发展方向一致。

1.负责协助区域总经理管理酒店日常运营。 2.根据酒店经营目标，制定经营计划并监督执行。 3.带领团队完成酒店的营业指标和财政方针。 4.指导酒店整体资源运用，争取效益。 5.负责与各政府部门保持紧密联系，确保酒店运作顺畅。 6.协助区域总经理负责酒店与业主公司各方面的沟通。 7.和客人发展及维系友善关系，维护酒店的品牌形象。 8.参与行政委员会重大决策。

工作概述：管理酒店内部及外部相关的设施，包括电、制冷、管道、热源、工程结构、装修及停车场等领域。对其他相关工程工作的管理，确保酒店的正常平稳运营，为客人及员工创造安全舒适的工作环境。 职位要求： 1.大专以上学历或工程相关专业大学学位 2.具有酒店大装修项目工作经验；且具有3年及以上国际联号五星级奢华品牌酒店同等职位工作经验 3.胜任酒店工程部所有职位 4.掌握工程各个方面的知识（机械、电、管道、空调） 5.良好的英语口语及书面沟通能力 6.激励并领导员工完成既定目标 7.遵守酒店的员工行为准则，政策及操作程序 8.具备计算、估算能力，能够读懂并理解设计图表 9.在紧急状况及高强度工作下保持清醒的头脑 10.与员工及其他部门保持良好的工作关系 11.确定员工所需的培训并有能力提供此类培训 12.组织、指引及监督所有工程部的活动 13.在一定程度上可以检修机械、电力、空调及管道系统 14.注重设备维修保养，确保工程部少于20％人力用于维修 15.制订部门工作计划，工作目标及酒店项目的实施 16.制订年度及控制月度R&M和HLP消耗预算及参考参数；准备年度及月度基本建设预算

确保部门活动符合集团人力资源部的统一方针，酒店的活动得到合理的执行。 Ensures that the Department’s activities are aligned with the Corporate Human Resources Strategy, and that the Hotel Actions have been implemented where appropriate. 在酒店行政委员会中代表人力资源的职能。 Represents the Human Resources function on the hotel's Executive Committee. 协调和监督人力资源部的整体活动。 Co-ordinates and monitors the activities of the Human Resources Division. 制定并更新人力资源部营运手册。 Prepares and updates the Human Resources Departmental Operations Manual. 确保酒店的政策符合集团的政策和程序。 Ensures that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures. 确保政府规定中有关员工方面的法规得到严格的遵守和执行。 Ensures that government-stipulated employee legislation is strictly followed and implemented.

职责描述: 1、负责公司酒店项目的业务拓展，完成新项目的寻找与开拓； 2、根据公司发展战略，扩大公司的信息渠道，扩大项目在市场的占有率。积极通过各种渠道收集整理项目信息，安排项目信息整理，跟踪项目客户回访，挖掘潜在客户资源； 3、负责新项目的SWOT分析与制作； 4、负责开发项目的独立谈判； 5、负责与中介机构的合作关系建立及协议签署； 6、负责组织酒店项目分析会，根据各专业对项目评估结果，完成酒店项目计划书、服务建议书； 7、负责与业主保持良好沟通，关注项目进度及时反馈跟进。 任职要求: 1.大专以上学历，有丰富的商务拓展经验； 2、熟悉房地产市场或具备良好的酒店投资人人脉关系，有良好的社会关系、社会资源； 3、有项目独立开发成功经验； 4、良好的沟通、人际交往能力，思路敏捷，敬业负责，吃苦耐劳，富有挑战精神； 5、3年以上开发相关工作经验，能适应出差； 6、此岗位可以异地办公。

工作职责： 1. 负责制定并执行公司的人力资源战略规划，确保人力资源配置与公司业务发展目标相匹配。 2. 主导招聘、培训、绩效管理、员工关系等人力资源各大模块的工作，提升组织效能和员工满意度。 3. 建立和完善公司的人力资源管理制度和流程，确保合规性和高效性。 4. 负责公司薪酬福利体系的设计与优化，确保具有市场竞争力，同时控制人力成本。 5. 推动企业文化建设，增强员工归属感和团队凝聚力。 6. 监控人力资源数据，提供分析报告，为公司战略决策提供数据支持。 7. 协调处理员工关系问题，包括但不限于劳动纠纷、员工投诉等，维护良好的工作环境。 任职资格： 1. 本科学历，人力资源管理、心理学、管理学等相关专业优先。 2. 拥有5年以上人力资源工作经验，其中至少2年管理经验，有大型企业或跨国公司人力资源总监或类似职位经验者优先。 3. 熟悉国家劳动法律法规，具备良好的法律意识和风险防控能力。 4. 具备出色的人际沟通、协调能力和团队管理能力，能够处理复杂的人际关系问题。 5. 拥有较强的数据分析能力和决策支持能力，能够通过数据分析指导人力资源策略的制定。 6. 具备良好的战略眼光和规划能力，能够根据公司业务发展制定相应的人力资源战略。 7. 熟练使用办公软件和人力资源管理系统，具备高效的工作处理能力。

岗位职责 1.制定及执行酒店市场销售计划。 2.酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3.分析市场动向、特点和发展趋势，设立市场目标。 4.走访客户，根据市场变化，并不断改进服务工作。 5.审核服务活动的策划方案，组织员工工作。 6.签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7.统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8.对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 岗位要求 1.大专以上文化程度；至少2年以上同岗位工作经验。 2.按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3.负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4.负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5.负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6.英语口语和书写流利。

体系化建设： 1.负责建立并完善集团运营部内部管理流程与制度； 2.负责建立并完善集团运营部与酒店管理团队之间的管理流程与制度，创造顺畅高效的沟通与技术支持平台。 3.负责制定相关运营管理制度要求下的汇报系统。 项目管控： 1. 根据市场发展，公司战略规划和成控原则协助研发低成本、高效的酒店产品和服务，并统筹监督执行，不断更新优化； 2.负责监督旗下酒店执行雅阁集团运营标准，确保旗下酒店管理及服务质量符合雅阁集团要求； 3.负责针对酒店主要运营部门，如客房、餐饮、前厅部、工程部、财务部的运营工作提供技术支持和专业化的指导； 4.负责定期收取运营管理流程规定的报告文件等； 5.保持与酒店总经理之间定期的业务咨询沟通，及时了解酒店经营动态和支持需求，维护良好的沟通机制； 6.根据项目情况及公司发展要求，负责编制相关报告，如年度工作计划、相关部门培训要求； 7.根据公司相关规定，负责定期提交工作总结、计划等文件； 8.在保证酒店服务品质和经营结果的基础上，负责运营费用的收缴。 团队建设： 1.建立高效的运营团队，包括销售、运营工程、财务的管控，根据公司发展需求和酒店经营需要提供专业的技术支持和管理之道； 2.建立并维护运营团队与酒店管理团队的沟通及汇报程序。 商务发展支持： 1.参与商务发展洽谈项目的讨论，提供专业的意见和建议，保证后期签约项目能够符合雅阁集团运营要求和市场发展需求，确保后期运营质量 2.商务发展洽谈项目提供相关专业的报告。