Responsibilities 职责范围： Develop andimplement the overall development strategy for the resort (includinghotels and golf facilities), ensuring the achievement of annual businessobjectives, financial indicators and service quality standards;制定并执行度假区整体发展战略（包括酒店及高尔夫业务），确保年度经营目标、财务指标和服务质量达标； Manage andmotivate teams across all departments, establish an efficient organizationalstructure, and cultivate and develop core management talents;管理和激励各部门团队，建立高效的组织架构，培养和发展核心管理人才； Be responsiblefor developing marketing channels, promoting marketing & sales activities,and increasing customer traffic and satisfaction;负责市场渠道开发，开展有效的营销活动，提升客流量与客户满意度； Supervise andoptimize the entire guest experience process, ensuring that services such ascatering, accommodation and golf meet standards and undergo continuousimprovement;监督并优化游客全流程体验，确保餐饮、住宿、高球等服务体验并持续改进； Effectively control costs, enhance profitability, and maximize return oninvestment.有效节控成本，提升盈利能力，确保投资回报最大化。 Requirements 职位要求： Bachelor's degree or above in Hotel Management, TourismManagement, or other related majors;本科及以上学历，酒店管理、旅游管理等相关专业； More than 10 years of management experience in tourism, hotels,or large-scale resorts, including at least 3-5 years of senior managementexperience in an equivalent position;10年以上旅游、酒店或大型度假区管理经验，其中至少3-5年以上同职位管理经验； Possess strong marketing and sales capabilities and richoperational experience;具备较强的市场营销能力, 丰富的营运经验； Excellent leadership, team-building skills, andcross-departmental coordination abilities, with the ability to effectivelymotivate employees to achieve goals;优秀的领导力、团队建设能力及跨部门协调能力，能有效激励员工达成目标； Outstanding communication and negotiation skills, capable of handle toemergencies and making quick and effective decisions;出色的沟通谈判技巧，能应对突发事件并做出快速、有效的决策； This position is open to Chinese nationals from Hong Kong,Singapore and Malaysia.岗位向港籍、新加坡及马来西亚籍华人开放。

Job Title:  General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.   Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations   Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability  Fluent written & spoken English and Mandarin are mandatory required

岗位职责：1、负责全面管理法国度假村及高尔夫球场；2、负责酒店等的日常经营管理工作，客房、餐厅、高尔夫球场等的现场管理，不断提高酒店收益和客户满意度；3、负责与中方酒店管理公司协调沟通；4、负责当地酒店等的工程改造、物业管理；5、负责当地员工和团队的管理。任职资格： 1、5年以上酒店管理经验，熟悉酒店整体运营及管理 ，酒店运营总监、驻店经理或酒店总经理岗位经验，房务出身优先；2、具备强效的领导力、执行力、沟通能力、协调能力和危机处理能力，善于独立解决问题 ，能够承受压力； 3、有国外酒店管理经验或海外留学经历的优先；4、流利的英语或法语沟通能力，可作为工作语言；5、年龄35-50岁（条件特别优秀可适当放宽）接受法国工作。

一、招聘岗位主播艺人（线上/线下）二、岗位要求1. 年龄18+，性别不限，形象气质佳，具备良好的镜头感；2. 敢秀、敢说、敢玩，有较强的语言表达能力和沟通能力；3. 擅长唠嗑互动、好物种草、才艺展示（如唱歌、跳舞、脱口秀等），或有独特个人风格、反差萌特质，能吸引粉丝关注；4. 对直播行业有热情，有责任心，能积极配合团队完成直播任务；5. 无直播经验亦可，公司提供专业培训。三、薪资福利1. 高提成+弹性工作时间，薪资上不封顶，多劳多得；2. 专业运营团队全程指导，提供直播策划、内容优化、粉丝运营等全方位支持；3. 完善的培训体系，帮助新手快速成长，提升直播技能；4. 舒适的办公环境，年轻有活力的团队氛围，定期团建活动。四、说明线上主播自己在家播即可（全国各地都可以），线下主播需入驻三亚（有底薪），公司提供住宿（高标准商品房）。线上线下主播公司都会有运营团队协助，线上主播优势是居家直播更加自由，自主发挥更加灵活。线下主播优势是可以获得公司运营团队更多的指导帮助，资源倾斜更大，孵化的成功率更高。

岗位职责：1. 对接集团海外酒店与国际连号酒店品牌合作的沟通谈判；2. 负责翻牌酒店的前期筹备及开业后运营工作的推进；3. 负责建立并完善集团旗下酒店运营内部管理流程与制度；4. 负责制定相关运营管理制度要求下的汇报系统；5. 针对酒店主要运营部门提供专业化的指导；6. 保持与酒店总经理之间定期的业务沟通，及时了解酒店经营动态和支持需求，维护良好的沟通机制；7. 建立并维护与酒店管理团队的沟通及汇报程序；8. 集团下属酒店的风险管控及管理。岗位要求：1. 具备国际连号酒店运营管理经验5年及以上，具有酒店行业10年以上工作经历；2. 本科以上学历，酒店管理、工商管理、企业管理专业优先考虑；3. 具备优秀的领导力、商务谈判能力、逻辑思维能力；4. 精通酒店运营管理及体系搭建；5. 具备良好的中文及英文商务谈判能力；6. 工作地点在新加坡；

About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Key Responsibilities: Execute the Hotel’s strategic objectives in F&B Division Full accountability for the successful implementation of the F&B strategies and achievement of goals Develop an operating culture with a mindset towards performance, quality, lean operating techniques, and bottom line results. Tirelessly drives continuous improvement in all areas of F&B operations Recruit, mentor and develop talent in F&B Division Participate and lead F&B initiatives to provide a forum for identifying best practices and reviewing financial results to highlight successes and identify and rectify areas in need of improvement Ensure compliance with all LHG brand standards Provide timely forecasting and financial re-projections as required Work together with Executive Chef and Marketing to launch F&B promotion campaigns and events to maximize revenue. Qualifications: Luxury Hotel experience working in China Bachelor degree is a must  Pre-opening experience is a must  Currently in the capacity of Director of F&B Fluent written & spoken for both English and Mandarin Strong interpersonal skills Ability to present clear,concise and meaningful information to different stakeholders Ability to analyze,interpret, understand and present financial data Ability to solve practical and complex problems

岗位概述JobSummary： 市场销售总监负责监督并全权管理酒店的市场营销和传媒资源，主要负责计划、发展和使其团队执行其品牌营销策略。负责确保团队在传统、网络和公关渠道上有效地推广酒店。该职位是全球销售战略、全球品牌营销和电子商务战略的关键连接人；平衡这些计划的执行，为酒店带来利润，提高品牌知名度。 Directorof Sales and Marketing provides oversight to marketing and communication resources for the hotel, and is chiefly responsible for planning, building, andenabling their team to execute on its brand(s) marketing strategy. This leadertakes care to ensure her team effectively promotes the hotel in traditional,online, and PR channels. This role serves as a key point of connectivity forthe global sales strategy and the global brand marketing and ecommercestrategies; balancing the execution of these plans in away that drives profitfor the hotels and awareness for the brand. 职责义务Duties & Responsibilities： 1.战略销售的领导，评估酒店在各个销售渠道的参与情况(例如：酒店销售，万豪官网，线上旅行社和其他中介，集团销售办公室)，并建立强大的工作关系，积极主动地定位和营销酒店。 Using strategic sales leadership to evaluate the property’s participation in the various sales channels (e.g., Property Sales,Marriott.com, Online Travel Agencies, and other Intermediaries, Group Sales within the Sales Office) and develops strong working relationships to proactively position and market theproperty.   2.领导员工实现酒店销售和市场目标；监督市场传媒活动的创建和执行，以推动酒店业务与区域市场传媒和公共关系。 Providingday to day leadership to associates to achieve property’s objectives. Oversees the creation and execution of marketing communication campaigns to drive property business in conjunction with Regional Marketing Communications and PR. 3.与营运收入部门合作、制定有效的收入战略，并制定积极的目标，以推动酒店的财务业绩。 Partners with leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance. 4.吸引、发展和留住合适的人才，以支持市场的战略重点。 To attract, develop and retain the right talent to support strategic priorities ofthe market. 岗位要求Job Knowledge / Skill Required： 1.英文书写及口语流利。 Fluentin written and spoken English. 2.具备管理团队的能力和销售经验。 Demonstrated skills in supervising a team and sales experience. 3.大学本科及以上学历。 University bachelor's degree and above. 4.3年以上同岗位管理工作经验；具备酒店营运工作经验、万豪国际或者其他服务行业工作经验，以及具备多种文化工作管理经验者优先。 Minimum of 3 years DOSM experience working in a manager capacity; Experience in hotel operations, Marriott International orother service environments or experience managing in diverse cultures ispreferred. 5.良好沟通技巧，自我激励；良好的团队合作精神、领导和激励团队能力。 Good communication skill, self-motivated; Good team player ; Good leadership andmotivation ability.

主要职责： 1.监督并指导销售部、前厅部、客房部、餐饮部等运营部门的日常工作，确保服务流程和标准得到严格执行。 2.监控每日销售及营收情况，参与销售及收益管理策略的讨论与实施，优化客房定价和出租率。 3.协助总经理控制运营成本，管理部门预算，实现既定的财务目标（如GOP）。 4.每日巡查酒店公共区域、客房、餐厅及后台区域，确保环境、设施、卫生及安全符合品牌标准和要求。 5.分析宾客反馈（如OTA评论、满意度调查），制定并实施服务提升计划。 6.培养全员“待客之道，匠心之致”的服务文化，激励团队为客人创造难忘的入住体验。 7.处理日常运营中的突发事件和客人重大投诉，提供及时、有效的解决方案，并跟进后续改进措施。 8.主导或参与各部门的培训工作，提升员工的专业技能和服务意识。 9.营造积极、协作、高效的工作氛围，提升团队凝聚力和战斗力。 10.确保酒店严格遵守所有健康、安全、消防及卫生方面的法律法规及集团政策。 任职资格： 1.大专及以上学历，酒店管理、旅游管理或相关专业优先。 2.至少5年以上国际连锁品牌酒店管理经验，其中3年以上担任房务总监、销售总监、运营总监或同等高级管理职位经验。 3.具备优秀的普通话表达能力，流利的英语听说读写能力。 4.对市场动态和财务数据敏感，具备出色的分析问题和决策能力。

岗位职责: 1、配合业主代表实施业主方对酒店的全面监管，负责监管酒店的财务工作； 2、参与酒店的经营管理，保障往来资金的安全； 3、督促酒店建立健全财务管理制度及流程体系，完善财务监督机制，保障酒店财务工作的正常有序开展，对酒店财务工作的合规性进行监督； 4、参与审核酒店拟定的年度经营预算方案、并监督其执行情况对酒店会计核算工作的质量进行监督，审核酒店财务报告，评价和报告其经营管理业绩，根据国内会计准则和业主要求报送相关的财务信息。 任职要求: 1、全日制统招本科及以上学历，财务、会计、经济相关专业； 2、熟悉酒店财务操作流程，熟悉国家财税政策及相关法律常规； 3、具有5年及以上会计工作经验者，2-3年酒店财务管理经验； 4、具有较强的沟通协调能力，办事踏实、耐心、仔细； 5、具有良好的职业操守及团队合作精神，较强的沟通、理解和分析能力。 6、基础英文沟通及书写能力。

Pre-opening project in Yangtze River Delta 长三角地区筹备酒店项目预备人才 Sales & Marketing background is preferred About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Key Responsibilities: Develop and maintain comprehensive operational standards and procedures for the hotel.Ensure that all departments adhere to these standards, promoting consistency and excellence across all operational areas.Update operational standards as needed to reflect changes in the industry or hotel's business needs. Oversee the daily operations of the hotel to ensure compliance with established service standards and quality guidelines. Monitor operational procedures and ensure that all departments adhere to the hotel's policies and procedures for service excellence. Conduct regular audits and inspections to identify areas of improvement and implement corrective measures. Actively monitor guest feedback and satisfaction levels, using this information to drive continuous improvement. Work closely with department heads to address any guest complaints or concerns promptly and effectively. Develop and oversee the implementation of the hotel's operational budget, including revenue and expense projections. Seek opportunities to increase revenue and reduce expenses, while maintaining service quality.Analyze operational costs and identify cost-saving opportunities without compromising service quality. Review and optimize operational processes to improve efficiency and enhance the guest experience. Identify innovative ways to generate additional revenue streams, such as through new services or products. Collaborate with marketing and sales teams to develop strategies that drive occupancy and revenue growth. Hire, train, and supervise operational staff, ensuring they have the necessary skills and knowledge to perform their duties. Create and implement employee development plans, providing opportunities for career growth and advancement. Conduct regular performance reviews and provide feedback to employees, recognizing and rewarding outstanding performance. Qualifications: 1.      Luxury Hospitality segment experience will be preferred. 2.      3+ years as Director of Operations / Executive Assistant Manager at international hotels. 4.      Ability to understand a variety of industrial issues and develop strategic business plans. 5.      Problem solving ability on both operational and/or strategic areas. 6.      Strong interpersonal skills & leadership. 7.      Fluent written & spoken English. 8.      Pre-opening experience is preferred.

【Job Responsibilities】 1. Be responsible for the overall management of the hotel's Human ResourcesDepartment, and formulate and implement human resources planning. 2. Be responsible for establishing and improving various systems andregulations related to personnel, labor relations, performance assessment,appointment, promotion, rewards and punishments, etc. 3. Be responsible for the recruitment of senior management personnel in thehotel and the construction of a talent reserve pool. 4. Implement the hotel's policies, regulations and provisions regardingpersonnel allocation, salary rewards, labor protection and welfare, and safetyproduction. 5. Organize the preparation of reports on salary, personnel, attendance,performance assessment, etc. 6. Formulate and improve the hotel's organizational structure, salary system,and performance management system. 【Job Requirements】 1. College degree or above, with over 3 years of working experience in the sameposition. 2. Rich experience in hotel recruitment, contract management, salary system,staff training, performance assessment, accident prevention, and governmentrelations. 3. Familiar with national and regional labor laws, regulations and relatedpolicies. 4. Proficient in English listening, speaking, reading and writing. 5. Major in management and have received systematic training in human resourcemanagement theory.

Atlantis Sanya is seeking a Director of Learning and Development (Director,Training) to take full charge of the overall management of training operations, including department-specific training, curriculum development, course delivery, and daily training management. We invite qualified candidates with relevant expertise to apply. The key requirements are as follows: 1. Possess at least 10+ years of progressive experience in learning and development or training management, with a proven track record in luxury brand hotels, large-scale theme parks, or professional training consulting firms. Experience in the hospitality, tourism, or cultural and entertainment industry is highly preferred. 2. Demonstrate comprehensive capabilities in end-to-end training management, including designing and optimizing training systems, developing targeted courses for different departments (e.g., guest services, operations, F&B, attractions), delivering high-quality training programs, and evaluating training effectiveness. 3. Fluent in both spoken and written English, with excellent cross-cultural communication skills. Able to independently draft English training materials and conduct bilingual training sessions. 4. Strong leadership and team management skills, with the ability to build and lead a professional training team, drive training initiatives, and align training strategies with business development goals. 5. Outstanding strategic thinking and problem-solving abilities. Deeply understand the training needs of the hospitality and tourism industry, and be able to develop practical training solutions to improve team performance and service quality. 6. Possess a professional image and demeanor, with strong interpersonal skills and a patient, meticulous work attitude. Able to collaborate effectively with cross-functional departments (operations, human resources, marketing, etc.) to promote training work smoothly. 7. Familiar with the latest trends in corporate learning and development, proficient in using modern training tools and digital learning platforms is an advantage. 8. Know Atlantis Brand and the Brand philosophy, with a high sense of responsibility, strong pressure resistance, and a result-oriented work style. We are looking for someone who strives to go the “extra mile” to exceed expectations and whom has a true passion for people and the hospitality industry! If this sounds like you, we would love to hear from you.

Primary Responsibilities主要职责 1.Manages alloperational tasks as well as their respective delegation and follow-up, toensure the smooth of operation and the highest level of guest satisfaction. 管理所有运营任务以及与之相关的委派与跟进，以确保运营顺畅和客人满意。 2.Anticipate and address guest issues and establish proactive processes to promote guestsatisfaction. 参与并解决客人的问题，建立积极主动的处理流程从而提高客人的满意度。 3.Conduct daily walk through to ensure LQA standards and cleanliness together with allRooms Division policies and procedures are adhered in front and heart of thehouse areas. Initiate action to correct a hazardous situation and notify ERT ofpotential dangers. 进行每日巡视以确保质量标准、卫生标准及所有房务部的政策与程序在前场和后场区域都被遵守和执行，并在发现安全隐患时采取行动并通知危机处置团队。 4.Develop, recommend, implement and manage the operational department’s annual and long term goals. 制定、推荐、实施和管理运营部门的年度和长期目标。 5.Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. 确保整个运营部门的成本得到控制，并定期分析结果，以突出问题并采取适当的行动。 6.Ensure thatall operations departments are maximizing revenue and profit potentials whileminimizing costs. 确保各运作部门在最大限度降低成本的同时，实现收入和利润的最大化。 7.Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. 为酒店管理团队和团队成员提供有效的领导，确保达到并超越目标。 Knowledge and Experience 知识经验 1.Prior experience in a leadership role in an international luxury hotel or resort. Preferably with experience in Rooms or Food & Beverage Management. 具有国际奢华酒店或度假村同等工作经验，具有房务或餐饮管理经验者优先。 2.Experience in managing budgets, revenue proposals and forecasting results. 具有管理预算、收入建议和预测结果的经验。 3.Strong communicator, exhibits exceptional leadership in motivating and exertingpositive influences, resulting in positive relationship with colleagues. 善于沟通，在激励和施加积极影响方面表现出卓越的领导力，与同事建立积极的关系。 4.Highly organized, with a keen eye for detail and a drive to achieve targets. 很强的组织性，对细节非常敏锐，目标导向型。  5.Work honestly with strong responsibility，fairly handle matters.  工作认真负责，作风正派、处事公正，有良好的素质。 6.Confidently able to resolve problems and make decisions. 具备决策能力、解决问题的能力。 7.Fluent written & spoken English. 流利的英语读写能力。

岗位职责：  1、负责总裁日常对内、对外行政事务的处理。   2、负责处理总裁日常公务，及往来邮件、公文的处理。  3、负责总裁出行安排，包括票务处理、陪同出行等。  4、完成总裁交办的其他工作。  任职要求：  1、985/211本科及以上，英国、澳洲留学优先，英语作为工作语言； 2、有良好的沟通表达能力、抗压能力强、有快速独立解决问题的能力；  3、国际连锁酒店工作经验优先；  4、工作地点：新加坡，工资待遇：4500-6000新币；

该职位为全国重点城市招聘岗位。 职责描述：  负责酒店全面日常运营管理；  负责与政府等相关部门的沟通与协调工作；  负责酒店日常营收、成本控制、财务、人事相关工作等；  负责所管辖酒店的日常销售工作及销售任务的完成；  负责与公司人事部、培训部、员工规划与发展部共同完成所管辖酒店的人员招聘、培训及员工关怀工作。   任职要求：  全日制大专、本科及以上学历，工作年限8-20年为宜；  5年以上国际或国内知名连锁酒店同等岗位经验或星级酒店管理岗位经验；  丰富的酒店运营和管理经验，扎实的酒店基础业务能力，较强的沟通表达、逻辑思维能力；  认真负责，有责任心、事业心及敬业精神；  可接受区域内短期派遣。

Pre-opening project in Yangtze River Delta 长三角地区筹备酒店项目预备人才 About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Key Responsibilities: - Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share; - Produce the Annual Revenue Plan, Marketing Budgets and Forecasts; - Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.; - Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media; - Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs; - Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects; - Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. Qualifications: · Luxury Hospitality segment experience will be preferred. · 3+ years as Director of Sales & Marketing at international hotels. · Pre-opening experience will be preferred. · Strong interpersonal skills & leadership. · Good knowledge of Revenue Management. · Achieves goals and objectives and manages with regular performance checks. · Fluent written & spoken English. . Familiar with Yangtze River Delta market will be highly advantageous.

POSITION PURPOSE 职位目标 Director of Rooms is responsible for ensuring hotel provides the highest level of guest service and ensuring that standards are maintained for all positions within the entire Rooms Division. The Director of Rooms will be responsible to guide all sub-departments in achieving hotel strategic directions through continual focus and reference to these strategies and our vision. The Director of Rooms also serves as a resource to the overall operations of the hotel by providing assistance and direction as needed. 房务总监负责确保房务部部所有同事都按照服务标准与程序为客人提供最优质的服务。并通过持续地关注与指导，确保酒店的战略方针及远景规划在房务部的工作范围内得以实现。同时，房务总监也将根据需求为酒店整体的运营策略提供资源和协助。   KEY ROLES & RESPONSIBILITIES 关键角色和职责 Manage the Daily Rooms Operations 管理房务部日常运营 ·Communicate management (Front Office, Butler, Housekeeping, SPA & Recreation, and Engineering) strategy and targets to department heads and line talent and lead the team to achieve the goal(s). 与各部门经理（前厅部、管家部、客房部、水疗和康乐部、工程部）及第一线人才传达管理战略及任务，并带领整个房务部团队达到目标。 ·Manages all operational tasks as well as their respective delegation and follow-up, to ensure the smooth of operation and the highest level of guest satisfaction. 管理房务部所有运营任务以及与之相关的委派与跟进，以确保运营顺畅和客人满意。 ·Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits. 与收益管理和销售团队协作，提高酒店入住率、收入和利润。 ·Goes through the Guest Arrival & In House list, share the guest comments and requirement with Rooms Division team and other departments such as F&B, S&M etc., arrange Front Office Manager/Head Butler/Executive Housekeeper to check and follow up the guest require to be completed; to check the VIP rooms daily as well. 每日梳理客人预抵及在店客人信息，与本部门及其他部门如餐饮部、市场销售部等分享；安排前厅部经理、首席管家或行政管家检查跟进客人的要求是否得到落实；并亲自对重要客人的房间进行日常检查。 ·Conduct daily walk through to ensure LQA standards and cleanliness together with all Rooms Division policies and procedures are adhered in front and heart of the house areas. Initiate action to correct a hazardous situation and notify ERT of potential dangers. 进行每日巡视以确保质量标准、卫生标准及所有房务部的政策与程序在前场和后场区域都被遵守和执行，并在发现安全隐患时采取行动并通知危机处置团队。 ·Maintains high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner. 参与部门日常运营，以确保客人或同事的问题能够在最短的时间内以专业的方式得以解决。 ·Monitors and controls inventories for operating equipment and items to ensure par stocks are maintained, to order the replacements within plan. 管理和控制运营设备及物资储存数量的盘点，进行计划性采购。 ·Participates in conducting weekly inspections and ensures physical facilities are kept in operational condition by full implementation of preventive maintenance programs and judicious planning and management of FF& E, as directed. 参与每周的视察确保各项设施的运行状态与定期维护计划相符合，并管理好固定资产。 ·Adhere to and promote the health & safety policies to ensure a safe work environment and knowledgeable safety & emergency procedures for all colleagues. 坚持并推行健康与安全政策，以确保安全的工作环境；同时确保所有同事都熟悉了解并掌握安全及紧急程序。 ·Verifies that all information requested by the local police authorities are adhered to and prepared accurately. 确保由当地执法部门所要求的全部事项都被严格遵守并实行。 ·Maintains ‘Safe Food & Hygiene Standards’ and all information security standards compliance of Rooms Division at 100%. 确保《食品安全与卫生标准》和所有信息安全标准在房务部被百分之百的执行。   Provide Guests’ Experience that Exceed Guests’ Expectations 为客人带来超越期待的入住体验 ·Systematic guest recognition program to ensure guests and particularly those of known repeat guests and other VIPs receive special attention. Visit long staying & regular guests, to build and maintain a good relationship with them. 系统化宾客认知流程以确保对宾客尤其是对常客的认知度，同时保证贵宾得到特殊关注；经常性的拜访长住客和常客，与客人建立良好的关系。 ·Seeks feedback on guest satisfaction from each of the channels, and resolves problems in accordance with our Mission Statement and philosophy of talent empowerment, and conduct case study within the team. 寻求各个渠道上关于客人满意度的反馈，并根据我们的使命宣言和人才赋权的理念来解决问题，并在之后对客人提出的意见或表扬及时与团队成员进行案例分享。 ·Systematizes internal communication channel, to ensure accuracy and efficiency in link of guest needs delivery. 系统化内部沟通渠道，以确保客人需求被准确并高效地满足。 ·Full utilization of PMS/Royal Service Manager/InTouch/ Concierge by analysis Big Data to adjust operational procedures and embrace guest experience. 充分利用各类酒店管理系统和软件进行大数据分析以改进提高宾客体验。 ·Sets short term and long term measurable objectives to continually improve service levels. 为部门设置时效性不同的、可衡量的标准，以达到提升服务水准的目的。 ·To monitor Rooms Division personnel and training to ensure guests receive prompt and courteous services. 有效督导管理房务部人员及培训以确保客人得到最快捷、满意的服务。 ·Liaison between all sub-departments and rest of hotel effective for guest experience. 在房务部与酒店其他部门之间有效的沟通来提高宾客体验。 ·Focuses on the stay experience for ALL members. 致力于提升雅高会员的入住体验。   Management and leadership of the Front Office Team 管理及领导房务部团队 ·Make sure Rooms Division complete Division/Department Target and support hotel target on GOP, LQA, EHC, EES and CR. 确保房务部门完成并协助酒店完成经营毛利润、宾客体验质量，卫生审计, 员工满意度和企业社会责任目标值。 ·Creates an environment that allows colleagues to achieve job fulfillment and provides a path for career development with Brand.  Develops strong teams through active involvement in the operations and through the development and support of a continually evolving team. 为所有同事创造出一个可以完成工作任务并在品牌内得到提升与发展的工作环境。通过积极参与运营以及对同事的支持与发展来建立一个持续进步的团队。 ·Provides guidance and motivation to the Rooms Division Team. Establishes and communicates on a daily basis with the Rooms Division Team. A strong commitment to Colleague Satisfaction. 指引并激励房务团队，与团队建立实时的沟通，并且对人才满意度负责。 ·Supports the Rooms Division team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting. 通过协作与授权相结合的领导方式，与定期召开部门会议的方法相结合，确保房务部保持始终如一的服务质量。 ·Controls the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency. 在保证服务质量的同时，通过对各分部门排班的管控以达到效率最大化的目的。 ·Drafts and evaluate work flows to improve and optimize organization. 对工作流程进行制定和评估以达到优化提升的目的。 ·Recruit, induct and train a Rooms team who are competent and confident to exceed guest expectations. 招聘、任命和培训出一个可胜任且有信心超越客人期待的房务部团队。 ·Creates career development plans for all talents who are either part of the Talent Pool or High Potentials. 为团队中的高潜力人才创建职业发展规划。 ·Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles. 以辅导的方式，通过绩效评估系统来认知和发展人才。 ·Carry out disciplinary actions in line with hotel procedures. 按照酒店规章制度对不合适的行为采取相应措施。   Involvement as a Member of the Executive Committee 酒店行政委员会职能 ·Assist in the preparation, development and implementation of the Strategic Plan, Marketing Plan, Budget and Goals Program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability. 参与策略计划、市场计划，预算和目标计划的准备、实施和推进，确保持续的最佳的客户满意度、销售潜力和利润。 ·Involvement in annual budgeting and manning guide process, monitor revenue and responsible for profit & loss. 参与收入预算和人员预算的制定，关注收入并对部门损益负责。 ·Assist in monitoring present and future trends, practices and systems in the hotel industry and determine and ensure execution of competitive programs as directed. 关注酒店行业目前和将来的发展趋势、应用实践和系统使用，确保既定的竞争计划的实施。 ·Maximizes rooms revenue through participating in yield management group meetings and implementing and supporting agreed upon Revenue Management strategies and practices. 通过参与收益管理相关会议，以及支持并执行收益管理战略规划及策略，以达到客房收入最大化的目的。 ·Attend monthly financial related meetings and ensure all accounting procedures are adhered to throughout the division, including monitoring guest balance and city ledger accounts. 参与月度财务相关会议，关注账目信息，以确保所有财务制度在部门内被严格执行。 ·Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity. 通过监督管控人工成本与入住率之间的差异来最大化劳动生产率。 ·Ensure cleanliness and appearance of all guest related areas. 确保所有对客区域的清洁和外观符合品牌标准。 ·Arranges Rooms Division monthly hygiene inspection with Hygiene Manager, collects defects report & submits action plan, to ensure Safe Food & Hygiene Standards be implemented without any compromises. 与卫生经理协调安排房务部月度卫生检查，收集缺陷报告并提交行动计划，以确保食品卫生安全标准被严格地执行和落实。 ·Ensures clear communications with all other department heads. 确保与酒店各部门经理/总监之间的沟通顺畅。 ·Participate in hotel’s Executive on Duty program (if needed). 参与酒店的行政值班（如需）。   PERSONAL ATTRIBUTES 个人品质 ·Strong organizational & leadership skills 优秀的组织能力和领导能力 ·Analytical skills a must combined with creativity and initiative 结合了创造性和主动性的分析能力 ·Excellent interpersonal & communication skills 优秀的人际关系和沟通能力 ·Highly organized, quality and results oriented person 极具计划性，并以质量和结果为导向 ·A passion for perfection 追求完美 ·Service oriented with an eye for details 以服务为导向的敏锐洞察力 ·Confidently able to resolve problems and make decisions 自信的解决问题与决策的能力 ·Good presentation and influencing skills 优秀的表达和影响力 ·Adaptable and flexible and able to embrace and respond to change effectively 适应性强，灵活并能有效地接受和应对变化 ·Effective management style, hands-on and approachable 有效的管理风格，亲力亲为，平易近人 ·Proven effective development of others, great motivator 善于发展他人及卓越的激励能力   QUALIFICATIONS 任职资格 ·Bachelor or similar degree from an accredited college or university with major work in Tourism/Hotel Management as well as sound training and education in the international luxury hotel business management. 酒店管理或相关专业的本科或专科学历，并在国际奢华酒店管理方面进行过良好的培训和教育 ·Minimum five (5) years relevant experience in a managerial position of Front Office/Housekeeping or minimum three (3) years relevant experience in a similar position of Rooms Division in a renown international hotel brand 在知名国际酒店内从事至少五年前厅/客房管理岗位或至少三年房务部类似岗位的经验 ·Bilingual in Mandarin and English 优秀的中英文听说读写能力 ·PMS & Office software knowledge 熟悉并掌握Opera酒店管理系统及各类办公软件 ·Budgeting and P&L experiences 熟悉预算制定和管控损益 ·Understanding of Revenue Management processes 了解收益管理 ·How to manage guest experience, understands and can use reporting RPS, etc. 了解如何管理宾客体验系统，并可熟练使用报表工具对其进行分析

Main Responsibilities 工作职责 1· Maximize Accor Hotels market share within the area/territory. 在职责领域内最大化雅高酒店集团的市场占有率。 2· Work with GM, Finance to accomplish hotel’s yearly revenue budget and market expenses plan. 与总经理，财务部一超完成酒店的年度预算及市场推广预算。 3· Work closely with GM and revenue section to conduct necessary market analysis and strategic action plans to drive the whole hotel’s revenue as per the budget guidance. 与总经理和收益进行必要的市场分析，并制定相应策略性的行动计划以完成整个酒店的收益目标。 4· Stay current with the needs of the market, competitive initiatives and the effectiveness of our programs through regular involvement with key accounts. 通过参与大客户的销售活动，了解当前市场的需要，竞争对手的行动以及酒店计划的效力。 5· Guide and monitor the implementation of all related strategic action plans with high quality. 指导并监督所有策略性行动计划高质量地实施。 6· Personally keep close rapport with key accounts in the major contributing market segments. Establish regular contact with major associations and government departments. 与酒店每个主要细分市场的大客户保持紧密的合作关系。与主要团体及政府机构建立经常性联系。 7· Actively get involved with sales solicitation of major accounts. 积极通过销售活动为酒店带来重要客户。 8· Ensure that the sales team meet clients requirement and the client service offered corresponds effectively to their requests. In the event of complaints made by clients, should the need arise, to avail as mediator between the hotel and clients. 确保销售团队及其服务符合客户要求。如果遇到客人投诉，如有必要，应主动担当酒店和客人之间的调解人。 9· Ensure the availability of post-sales services and, in particular, concerns with clients who have registered complaints. 确保售后服务的提供，特别要关注提出投诉的客人。 10· Organize and attend trade shows when requested especially for M.I.C.E., Weddings. 按要求组织及参加行业展会，特别是会奖及婚庆等相关行业。 11· Concern himself / herself with the welcoming and orientation of new talents. 对新人才进行欢迎和入职培训。 12· Develop and foster good rapport with the public, clients and members of the trade in an effort to ensure and promote a good image of the hotel. 与公众、顾客和行业会员发展良好关系以确保并提升酒店形象。 13· Ensure all sales advertising and public relations efforts provide optimum profit returns. 确保所有销售和公共关系广告取得最佳回报。 14· Keep good rapport with potential Medias and support Marcom to ensure good and proper marketing exposure. 与有潜力的媒体保持良好的关系，并协助市场传讯部确保正确、良好的市场推广。 15· Keep close and good rapport with related key persons from corporate office and ensure that property follow up the brand standard and proactively participate all necessary campaigns launched by corporate office. 与雅高集团相关工作的负责同事如品牌，营销、收益，数字营销、会员部等保持良好的关系， 确保品牌标准的执行并积极参加集团主导的必要的推广活动。 16· Supervise the establishment of schedules for S & M heartist in an equitable manner and keep the attendance register up to date in accordance with labor laws and with due respect for the budgets. 监督市场销售部门人才工作计划的制定，确保考勤处于最新状态，遵守劳动法，并考虑预算。 17· Evaluate each heartiest at least once a year and make flash evaluations twice a year. 每年对人才至少评估一次，每年至少对人才简易评估两次。 18· Convene meetings with his personnel at regular intervals for information purposes. 在部门内部定期开展会议沟通信息。 19· Ensure that internal training courses be organized within the devision. 确保在任期间开展内部培训课程。 20· Administer career development for Sales & Marketing heartiest. 管理市场销售部人员的职业发展。 21· Oversee the administration of his/her team 监督市场销售团队的管理： - Internal communications (hotels/sales) 内部沟通（酒店/销售） - Filing system 归档制度 - Office flow system 办公室流程 - Inventory control 库存控制 - Personnel control in his/her department 部门人员控制 - To define job responsibilities for the sales and administrative talent 定义销售和行政人才的工作职责 - To assist his/her team and ensure effectiveness 协助团队提高工作效率 - Daily correspondence with clients 与客户的日常联系 - Daily follow ups 每日跟进事项 - Sales reports 销售报表 - Record of sales statistics (sales objectives) 纪录销售统计数据（销售目标） - Promotion package 推广包价 - Competitors updated 更新竞争对手信息 - Market analyze of the new business 对新生意的市场分析 - To encourage existing accounts to be our productive account 促使现有客户成为多产客户 22· Conduct monthly accounts reviews with the Sales team. 与销售人员每月评估所属客户的业绩。 23· Ensure a good atmosphere and efficient co-operation in his/her department. 在部门内确保良好的氛围和有效的合作。 24· Functional liaison: Maintain good contact with departments of the hotel and may have contact with sales talent at the regional level. 联络职责：与酒店各部门和地区销售人员保持良好关系。 Knowledge and Experience知识和经验 1· Fluent English of both oral and written, and good capability of Chinese 流利地英语口语及书写能力，并有良好的中文表达能力。 2· 5 to 10 years‘ professional experience and perfect knowledge of sales professions. Familiar with Sanya local market 5至10年工作经验及优秀销售专业知识,熟悉三亚本地市场。 3· Have a deep understanding of marketing work, strong market perception ability, keen grasp of market dynamics, market direction, and close media cooperation. Good knowledge of revenue management. 对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系。良好的收益管理知识。

岗位职责: 1.建立健全会计核算制度，检查会计制度的执行情况，对会计核算工作的质量进行监督； 2.建立健全财务管理制度，完善财务监督机制，制度及遵守财经纪律情况，对财务活动的合法性进行监督； 3.审核拟订的年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配或弥补亏损方案； 4.对海外公司产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督； 5.领导交办的其他工作；  岗位要求 :1.财务管理、会计、金融相关专业、本科及以上学历； 2.通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识； 3.熟练运用会计电算化，熟练使用ERP财务软件； 4.具有一定的外部关系协调和统筹管理能力； 5.良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。6.工作地点-法国。7.英语满足日常工作需求。

Pre-opening project in Yangtze River Delta 长三角地区筹备酒店项目预备人才 Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong. Key Responsibilities: As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: - Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables; - Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy; - Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place; - Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel; - Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data; - Providing financial support, advice and expertise to the General Manager and Hotel Team, with the aim of maximizing value; - Co-ordinate the fulfillment of LHG, Owner and regulatory reporting responsibilities of the hotel on an accurate and timely basis. Qualifications: Luxury Hospitality segment experience will be preferred; 3+ years as Director of Finance at international hotels; Strong interpersonal skills & leadership; Fluent written & spoken English. Pre-opening experience is preferred. Possess qualifications and certifications for financial work.

岗位职责 1、 有藏区同样岗位的工作经验。 2、全面负责酒店的经营管理。 3、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 4、 负责实现酒店的营业收入指标和利润指标。 5、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 6、 落实酒店年度财务预算，向各部门下达年度工作指标。 7、 督促酒店维修保养工作和酒店安全管理工作。 8、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 9、 做好酒店机构设置、员工编制及重要人事变更。 10、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科以上学历，相关管理专业。 2、 从事星级酒店工作10年以上，具有8年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

PURPOSE OF POSITION Has overall responsibility for providing leadership and management for the Sales & Marketing function (rooms and catering sales, marketing – hotel’s positioning in the market, public relations / communications and revenue management) and be accountable for the hotel’s performance – i.e., rooms revenue & profitability, competitive revpar index and employee engagement.     KEY ROLES & RESPONSIBILITIES ·         Prepares the Annual Marketing Plan and Room Revenue Budgets. ·         Participates in Trade Shows and promotional events to develop new markets by identifying prospective customers. ·         Drives the hotels’ sales and revenue per available room ·         Participates in overseas Sales Missions both jointly and / or organized by Raffles brand office in accordance with identified market needs ·         Controls and monitors the Sales & Marketing Budget including expenses ·         Provides ongoing direction and implements training programs for staff in the areas of: -   Tour & Travel Section -   Meetings & Groups -   Catering Sales Department -   Local & Worldwide Corporate Agreements -   Travel Agency Contracts -   Reservations Department ·         Attend EXCO meetings and relays relevant information to Department members ·         Implements PR & advertising campaigns and participates in joint advertising with Raffles brand office ·         Produces and controls all sales literature, including brochures, flyers, poster, promotional letters and giveaways ·         Responsible for gaining exposure and inclusion in companies’ worldwide programs (RFP & consortia programs) on preferred rate structure, directly and/or jointly with Raffles brand office / Accor shared services marketing ·         Conducts Sales meeting with all Sales & Marketing staff ·         Prepares monthly and periodic reports for General Manager as directed ·         Issues and signs Tour & Travel / Corporate Rate contracts and Meeting GDS / RFP contract preparation / negotiation / contracting ·         Reviews and monitors company accounts room night production report based on account and individual sales managers’ productivity to ensure sales objectives as related to revenue monthly budgets are achieved ·         Monitors weekly sales activities to ensure individual sales calls objectives are achieved ·         Supervises and monitors reservation department to ensure optimal inventory management based on yield ·         Monitors daily reservations pick-up patterns to maximize occupancy and revenue increase yields ·         Conducts weekly 3-month forecast meeting with Revenue Manager ·         Manages all key account yearly contracting processing based on rate negotiation (to support increasing rates on a year-round basis) – negotiates with decision makers/confirm with GM or Raffles’ VP of Sales & Marketing – based on volume (hotel’s top productive accounts) ·         Liaises with Front Office, Banqueting, F&B and Finance re: all Hotel Sales Activities ·         Liaises and directly monitors the Public Relation Department with regard to advertising, editorial and Press Releases requirements     PERSONAL ATTRIBUTES ·         Analytical and solid business acumen with good understanding of luxury hotel operations ·         Ability to work independently ·         Demonstrate leadership qualities to build strong employee engagement ·         Strong interpersonal skills and attention to detail ·          Good communicator with fluency in English.  Ability to communicate in a local language where the hotel operates (e.g. French, Mandarin, Arabic, etc) is desirable ·         Proven organizational skills, able to set and meet deadlines as well as follow-through ·         Good understanding of budgeting, forecasting, and expenses control ·         Executive presence – self assured exuding quiet confidence and humility   QUALIFICATIONS ·         Bachelor’s degree with specialization in marketing from a reputable university   EXPERIENCE ·         Minimum 8 years’ experience in managing Sales and Marketing function in a luxury hotel gained from working in key cities / resorts destinations globally.

工作职责： 员工团队指导日常行动，计划和分配工作，确保您始终拥有人数合适的员工团队  通过辅导和提供反馈培养团队并提高绩效，为员工制定绩效和发展目标，表彰表现优异的员工  为员工提供培训，确保他们的服务符合相关规定和我们期望的标准  为团队的发展创造一个良好的工作环境；紧密团结各部门，培养“一个团队”的意识  与其他部门保持日常的沟通与协调，从而提高团队工作效率和服务质量 宾客体验： 确保所有餐饮设备都能正常工作并定期清洁 确保包括宴会、会议场所在内的所有餐饮设施干净整洁，并根据预期业务量储备适当的库存若有任何维修需求，应立即通知工程部 制定并达成质量目标与宾客满意度目标。在宾客提出要求和投诉时提供帮助，确保维持高水平的宾客满意度 以宾客的角度分析他们的需求，识别并满足宾客的期望，建立宾客忠诚度 定期与宾客沟通，确保他们的期望得到满足 企业责任： 管理酒店的餐饮市场营销计划；参与并维护整个系统内的各种餐饮市场营销计划和促销活动 洞悉市场，关注竞争对手的活动和行业创新与行政主厨一起审查并核准菜单设计与构思 确保食物和饮品的安全以及安全储存，始终保持库存充足，并尽量减少浪费 处理食物和饮品的库存盘点决定所有食品、酒水、物资和设备的最大及最小库存量 其他临时职责——需要全员出动完成任务的特殊时刻 有时可能要充当值班经理的角色 财务回报： 协助准备酒店年度预算，并设定部门目标 监控预算并控制费用，重点监督食品、酒水与人力成本 与商务业绩部合作，发现提升营收的各种营销机会 推出促销活动，为宾客带来各种超值的出色就餐体验 确保安全处理信贷与财务交易 权责划分： 这是大型豪华酒店或度假酒店餐饮部的最高职位，负责监管多处大型用餐场所、厨房及宴会与会议设施内的全体工作人员。监管多位经理和主管 任职资格：具有酒店管理、烹饪或相关专业学士及以上学历或同等学历 4年以上相关工作经验，包括管理经验 必须熟练掌握当地语言 必须持有本地政府部门要求的证书或资格证 Tel招聘电话: + 86 (898) 8865 8888-7512（working period is 9AM-6PM in working days工作时间为工作日上午9点至下午6点） Email招聘邮箱: Sienna.Xian@ichaitangbay.com

岗位职责  Job Responsibilities: Develop and execute comprehensive sales strategies for luxury suites to achieve and exceed annual revenue targets, with full accountability for sales performance. 制定并执行高端套房的全面销售策略，确保达成并超越年度收入目标，对销售业绩全权负责。 Proactively identify and acquire new high-net-worth clients while deepening relationships with existing VIPs through personalized service, fostering long-term loyalty and repeat business. 积极开拓新的高净值客户，同时通过个性化服务深化与现有VIP客户的关系，建立长期忠诚度并促进重复消费。 Act as the primary coordinator for the luxury guest experience, collaborating seamlessly with various resort departments to ensure a flawless and exceptional stay from pre-arrival to departure. 担任高端客户体验的核心协调人，与度假区各运营部门紧密协作，确保客人从入住前到离店后全程无缝、卓越的体验。 Conduct regular sales performance analysis and reporting, and manage the entire sales cycle from proposal creation, contract negotiation to payment collection. 定期进行销售绩效分析与报告，并管理从方案制定、合同谈判到收款的全流程销售周期。 岗位要求 Qualifications: Minimum of 5 years of proven sales experience in international luxury hotels, high-end real estate, or the luxury goods sector 5年以上国际奢华酒店、高端地产或奢侈品行业销售经验 Possess a solid base of high-net-worth customer resources and demonstrate exceptional ability in new client acquisition and network development. 具备优质的高净值客户资源基础，并展现出卓越的新客户开拓能力和人脉发展意识。 Professional appearance and impeccable demeanor, coupled with superior social and communication skills, and the ability to thrive under pressure. 形象职业，举止得体，具备卓越的社交、沟通能力及在压力下高效工作的心理素质。 Excellent command of both written and spoken Chinese and English, with the ability to use both as working languages proficiently. 具备优秀的中英文书面及口语能力，能熟练地将双语作为工作语言使用。