行政
Administration
§ 管理从供应商处归还的所有美工、透明片、照片、胶片等。
Monitors the return of all artwork/trans/photos/films from suppliers.
§ 确保妥善纪录从资料库提取/归还的物品。
Ensures proper records of materials taken from/returned to library are maintained.
宾客服务
Customer Service
§ 确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brand promise and provides exceptional guest service at all times.
§ 适当时为其他部门的内部客人提供优质服务。
Provides excellent service to internal customers in other departments as appropriate.
§ 礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
§ 与客人和同事保持基于良好工作关系的互动接触。
Maintains positive guest and colleague interactions with good working relationships.
营运
Operational
§ 负责酒店广告、宣传印刷品和其他项目的制作。
Undertakes production of advertisements, hotel collateral and other projects.
§ 负责酒店广告、宣传印刷品和其他项目的版面和设计。
Oversees layout and design of advertisements, collateral and any other projects.
§ 提交具有创意的新理念以提高宣传印刷品的整体标准。
Proposes new and creative ideas/concepts to improve overall collateral standards.
§ 研究和准备方案、设计样稿和相关物料，熟悉指派的项目。
Studies and prepares layouts, sketches of proposed illustrations, and related materials to become familiar with assignment.
§ 确定最适合制作符合要求效果和适合再生产要求的产品形式、方式和媒介，或获取关于以上要求的具体的指示。
Determines style, techniques, and medium best suited to produce desired effects and conform to reproduction requirements, or receives specific instructions regarding these variables.
§ 制定概念、递交样稿和详细的模型，草图和设想等。
Formulates concept and renders illustration and detail from models, sketches, memory, and imagination.
§ 在完成的不同阶段讨论设计样稿并作必要修改。
Discusses illustration at various stages of completion and makes changes as necessary.
§ 选择类型、绘字、选择材料或其它相应的职责。
Selects type, draws lettering, lays out material, or performs related duties.
§ 联络物料部并与供应商和其他部门合作，专业的完成所有项目。
Liaises with Materials Department and works with suppliers and other departments to professionally and competently execute all projects.
§ 协助酒店内部宴会和活动的摄影，包括员工活动或重要客户到达时的拍摄。
Assists with internal photography of events, including associate related events, or VIP arrivals where required.
§ 在具体的指导原则下制作房务部和餐饮部的所有推广活动的宣传印刷品。
Produces within the specified guidelines all promotional collateral required for both Rooms and Food & Beverage.
§ 负责在酒店举办的婚宴、研讨会、会议等的道具制作和安装。
Produces and installs props and materials required for weddings, seminars, meetings and other events.
人事
Personnel
§ 支持落实人本品牌，示范并加强凯悦价值观和文化特性。
Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
其他
Other Duties
§ 熟知与员工和行业相关的法律法规。
Is knowledgeable in statutory legislation in associate and industrial relations.
§ 确保保持高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation and grooming.
§ 熟知酒店的员工手册并且理解酒店的规章制度，尤其是有关火灾，卫生，健康，与安全的政策和程序。
Reads the hotel's Associate Handbook and has an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
§ 始终对管理和个人行为负责， 并且积极展现酒店管理层和凯悦的形象。
Exercises responsible management and behaviour at all times, positively representing the hotel management team and Hyatt.
§ 参加必要的培训和例会。
Attends training sessions and meetings as and when required.
§ 完成其他合理分配的职责和任务。
Carries out any other reasonable duties and responsibilities as assigned.
