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  • 成都 | 经验不限 | 学历不限 | 提供住

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    会所 | 1-49 人
    发布于 06-23
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    岗位职责: 1、按时上岗,着装整洁, 在工作期间保持良好的工作状态; 2、负责顾客、来宾的接待、问询、指引工作; 3、做好消费宾客的迎、送接待工作,接受宾客各种渠道的预定并加以落实; 4、以规范的服务礼节,树立公司品牌优质,文雅的服务形象; 5、服从领导工作安排,努力完成上级交办的其它任务; 6、积极参加培训, 不断提高自己的服务水平和服务质量。 任职资格: 1、女性,年龄18―23周岁,身体健康,身材匀称、五官端庄,身高158cm以上; 2、具有良好的沟通协调能力及服务意识,反应灵敏,端庄大方、举止文雅; 3、敬业乐业、具有较强的责任心和吃苦耐劳的职业素养! 4、具备星级酒店前台工作经验或高档涉外写字楼前台接待工作经验者优先;
  • 全国 | 5年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 06-18
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    A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures. What will I be doing? As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded Lead in all key property issues including capital projects, customer service, and refurbishment Ensure all decisions are made in the best interest of the hotels and Hilton Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property Provide effective leadership to hotel team members Lead in all aspects of business planning Comply with and exceed Hilton Brand Service Standards Ensure costs are controlled and revenue opportunities are effectively sourced and delivered Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Hold regular briefings and communication meetings with the HOD team Respond to audits to ensure continual improvement is achieved What are we looking for? A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Experience as General Manager within a similar quality hotel Degree or diploma in Hotel Management or equivalent Possesss strong commercial acumen, with experience in increasing profitability Experience managing budgets, revenue proposals, and forecasting results in a similar sized property Excellent leadership skills Exceptional communication skills In-depth knowledge of the hotel/leisure/service sector What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
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