一、• 在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
In the absence of a Supervisor, conducts shift briefings to ensure hotel activities and operational requirements are known
•在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
• 监督现金的处理和存放程序。
Supervise cash handling and banking procedures
•编制每日存款和流动资金报告。
Prepare daily banking and cash flow reports
•制定并指导员工执行现金安全制度。
Establish and instruct staff in cash security procedures
•处理异常的付款情况。
Deal with irregular payments
二、•监督各项职能 Supervise functions
• 监督餐厅的服务。
Supervise outlet service
•监督客用设施和服务的标准。
Monitor standards of guest facilities and services
监督服务设备的维护保养。
Supervise the maintenance of service equipment
•和上级领导一起进行人力规划和管理需求。
Works with Superior on manpower planning and management needs
三、•管理工资和饮料成本 Manage wage and beverage cost
• 进行预测工作。Forecasting
• 有效的控制存货。Stock control
•通过销售点销售系统分析餐饮统计数据。
Analyze food and beverage statistics through point of sale system
• 和上级领导一起进行人力规划和管理需求。
Works with Superior on manpower planning and management needs
•和上级领导一起编制和管理部门预算
Works with Superior in the preparation and management of the Department’s budget。
四、财务职责 Financial Responsibilities
• 餐厅营业收入目标
Restaurant Revenue Target
五、职业健康和安全责任
Occupational Health and Safety Responsibilities
•了解职业健康及安全政策和程序，并确保所有的程序都是在职业健康与安全职责指导方针下安全的执行。
Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.
• 了解应注意的事项并坚持职业、健康和安全法规、政策和程序。
Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• 熟悉财产安全、急救和消防及应急程序，加强在你管辖区域的所述事宜。
Be familiar with property safety, first aid and fire and emergency procedures and enforce these in your areas.
能对危险情况采取行动并就可能发生的危险向经理报告。
• Initiate action to correct a hazardous situation and notify manager of potential dangers.
