Located in Hunan capital's premier address in Furong District entertainment and business hub, Niccolo Changsha has already become recognized as the epicenter for the city's glitterati and A-list events not only for the central location but also for the dramatic skyline views. The hotel enables a destination experience for captains of industry and leaders in style to embrace corporate and leisure travel, retail, and signature dining experiences in a refined, urban environment.
Headquartered in Hong Kong, Wharf Hotels is the hotel management company of Marco Polo Hotels and Niccolo Hotels. The company is owned by The Wharf (Holdings) Limited, a Hong Kong-listed group with extensive interests in property, infrastructure, communications, and retail management. Wharf Hotels currently operates 15 hotels in the Asia Pacific region.
The Director of Restaurants, Bars & Events shall report directly to Area Hotel Manager and functions as the strategic business leader overseeing all Restaurants, Bars and Events operations of Niccolo Changsha revenues and profitability, quality standards, and customer satisfaction; provides the leadership and strategy to inspire the team to drive business results and enhance the brands.
Primary Responsibilities
✦Oversee the operations of Niccolo Changsha.
✦Responsible for the overall management of the hotels’ Restaurants, Bars, and Events including service and kitchen operations, revenues and profitability, quality improvements, and health and safety.
✦As a member of the Executive Committee, develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customers and colleagues.
✦Work closely with functional leaders of Restaurants, Bars & Events, and the Kitchen to ensure proper manpower deployment, talent development, reward, and retention are in place.
✦Review the operational practice in all areas to ensure compliance with the Group's guidelines, audit requirements as well as legislative requirements.
✦Develop and manage budget and forecast to maximize business performance and manpower productivity.
✦Coach, support, and drive the team to effectively manage costs whilst providing exceptional service to customers
If you are someone...
✦Passionate, agile, and meticulous to instigate quality service and revenue growth
✦Strong customer focus with a strategic mindset and personifies a contemporary chic ethos
✦Able to think boldly outside-the-box with a sharp focus on business results
✦Able to attract, motivate, lead, inspire and direct a talented team
✦Bold determination and acting with resolve to address
✦Challenges and forge positive change leading to exceptional results
✦Excellent communication skills with the ability to customize the message to the audience (guests, colleagues, owner, and other stakeholders) in English and Putonghua
Experience
✦Minimum 6 years of management working experience in established luxury international hotels with relevant exposure in Restaurants, Bars, and Events
✦Proven record in leading functional teams to achieve a business result
✦Previous work exposure in China is advantageous
✦Working experience in the same position in luxury hotels is a must
