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  • 西宁 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 管理规范
    国内高端酒店/5星级 | 50-99人
    • 投递简历
    作为丝路梦享号豪华旅游列车的核心团队负责人,全面协助运营总监总监统筹客户全程优质体验的落地与运营优化。结合"昼游夜行"的列车特色,以千年丝路文化为基底,打造"一站式餐饮、住宿、文娱、休闲"的沉浸式体验。  三、核心职责  1.战略执行与产品创新(协助产品总监)  - 协助制定年度度假产品规划,重点开发丝绸之路沿线文化主题线路(如沙漠、盐湖、戈壁等特色地貌体验),确保产品差异化竞争。  - 协助高端旅游产品全生命周期管理,配合产品总监完成包括市场调研、供应商谈判(如景区、非遗工坊合作)、成本测算及定价策略。  - 定期分析客群画像(如高净值家庭、文化爱好者),迭代产品服务标准,丰富车上及地面的产品、活动。  2. 沟通协调车上资源- 统筹客户旅行体验的全流程,涵盖客房预订、餐饮供应、文娱活动(如列车导览、文化讲座)等模块;  - 建立跨部门协作机制,与厨务、客房、餐饮等部门联动,确保宾客全程 24 小时尊享服务。  - 监控运营数据(如入住率、客户满意度),运用数据分析工具识别服务痛点,提出产品迭代的合理化建议,负责服务流程升级。  - 快速响应客户反馈,根据行程的实际情况做动态调整。  3. 团队管理与人才培养  - 管理 10 人-15 人团队(度假大使及兼职导游),优化行程动线、制定培训计划、优化讲解词、制定绩效考核体系,提升人效及人服比。  - 建立人才梯队,通过"导师制"培养兼具文化底蕴与服务意识的复合型人才。  4.供应商管理  - 制定地接团队的工作流程及工作标准,对地接团队的配合衔接工作做好培训。  - 建立供应商评估管理机制,对供应商的衔接工作做好要求和对接,评估每班期供应商工作的完成质量,为付款对账提供依据。  五、任职要求  1. 专业背景  - 本科及以上学历,旅游管理、文化产业管理、酒店管理等专业优先,需具备 5 年以上高端旅游行业管理经验(如奢华酒店、邮轮或文旅项目)。  - 熟悉铁路旅游法规及文旅行业政策,参考景区项目管理中"法规政策应用"能力。  2. 核心能力  - 文化敏感度:对丝绸之路历史、沿线民俗文化有深刻理解,能将文化元素转化为可体验的旅游产品。  - 资源整合力:拥有景区、酒店、非遗机构等资源网络,可快速落地文化合作项目。  - 跨部门协作:具备处理复杂事务的能力,协调例如销售、总部OP、车上各部门的资源,跨部门协同为客户提供满意的旅行体验。  - 外语能力:英语作为工作语言。  3. 职业素养  - 抗压能力强,适应高频出差,需具备"结果导向"与"创新思维"。- 接受过管理系统培训。  六、工作地点西宁总部(定期随列车线路出差)
  • 上海 | 10年以上 | 本科
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    Company Description Funyard Minor (China) was established in July 2021 as a joint venture between Funyard Hotels & Resorts and world well-known hotel group Minor Hotels. The joint venture is fully responsible for the business development, hotel operations, marketing and brand promotion of the seven Minor Hotels brands, Anantara, NH Collection, Tivoli, NHOW, Avani, NH & Oaks, in Greater China. Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 560 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Job Description The Head of Operations – China is a senior executive responsible for leading the operational management, performance optimization, and strategic growth of Minor Hotels’ joint venture business in China. This role combines hands-on execution with visionary leadership, ensuring excellence across a diverse portfolio of properties while driving alignment with corporate objectives and joint venture resolutions. The Head of Operations serves as the operational face of Minor Hotels within the joint venture, acting as a key liaison to owners, board members, and local stakeholders. The role demands strong commercial acumen, deep understanding of the Chinese hospitality market, and the ability to manage across functions, brands, and ownership structures. Key Responsibilities Strategic & Operational Leadership Lead and manage all business operations in China in line with board-approved strategies and resolutions. Develop and execute annual operating plans and capital investment strategies for the region. Translate the corporate vision into actionable operational goals, KPIs, and property-level initiatives. Design and oversee an effective organizational structure, governance model, and internal policies/SOPs. Champion innovation, digital integration, and sustainability across the operational landscape. Performance Management & Standards Drive financial and operational performance across all China properties, including GOP, RevPAR, and guest satisfaction targets. Ensure adherence to Minor Hotels’ brand standards and service quality benchmarks. Conduct regular property visits to monitor operational readiness and compliance. Oversee budgeting processes, cost controls, and capital expenditure approvals. Uphold rigorous health, hygiene, and safety protocols in line with local regulations and brand policies. Business Development & Expansion Collaborate with development and JV teams to evaluate new project opportunities and market expansion strategies. Support property onboarding and pre-opening processes to ensure timely, on-brand launches. Partner with commercial leaders to tailor sales, marketing, revenue, and digital strategies to local market needs. Analyze white space opportunities and reposition underperforming assets where appropriate. Stakeholder & Owner Relations Act as the primary operational liaison with joint venture partners, hotel owners, and the JV Board. Maintain high levels of engagement and trust with ownership groups, ensuring transparency and responsiveness. Provide strategic counsel on performance improvement, brand alignment, and conflict resolution. Engage proactively with local authorities and government agencies to ensure regulatory compliance and build goodwill. People & Culture Recruit, develop, and lead senior operational talent across China, including GMs and support office teams (excluding board-appointed roles). Build a high-performance culture grounded in Minor’s values—integrity, accountability, innovation, and guest obsession. Drive succession planning, talent development, and capability building across the organization. Promote inclusivity and cultural adaptability, balancing corporate expectations with local talent dynamics. Qualifications Minimum 15 years’ experience in hospitality operations, with at least 5 years in a senior multi-property leadership role in China or Greater China. Proven track record of managing diverse hotel portfolios with multiple brands and ownership structures. Demonstrated success in leading hotel openings, turnarounds, and commercial repositioning. Experience in joint venture or partnership governance models is highly preferred. Mandarin proficiency strongly preferred; fluency in English required. Required Competencies Leadership & Business Acumen Strategic thinker with the ability to convert vision into results. Deep commercial understanding, including pricing, distribution, brand positioning, and owner ROI expectations. Strong financial literacy and capability to drive and interpret performance metrics.  Stakeholder Management Politically and culturally astute, with proven ability to manage complex stakeholder landscapes. Confident communicator and negotiator with strong executive presence. Operational Expertise Holistic understanding of hotel operations across Rooms, F&B, Engineering, Finance, HR, and Sales. Familiar with Chinese labor practices, consumer behavior, and digital ecosystems. Passionate about service excellence, operational innovation, and sustainable practices. Core Attributes Results-driven with a high level of ownership and accountability. Collaborative and empowering leadership style. High personal integrity and professionalism. Reporting Line & Key Relationships Reports To: SVP Operations – Asia (direct), JV Board (functional) Direct Reports: Hotel General Managers, regional operations, and support teams in China (excluding board-appointed roles) Key Relationships: Commercial, Finance, HR, Technical Services, Development, JV partners, local authorities
  • 舟山 | 3年以上 | 大专 | 提供食宿
    综合性酒店 | 50-99人
    • 投递简历
    普陀山开元观堂酒店 薪资:底薪8000,有提成,综合工资12500-16000 任职要求:大专以及上学历,至少3年以上相关工作经验,要求酒店或高端民宿专职管家、大堂副理、前厅经理、GRO等相关岗位工作经验(请仔细阅读任职要求,不符合不回复) 1、 协助做好入住办理,包括但不限于码头迎送等接待工作; 2、 行李服务,做好宾客行李管理,行李送房、行李寄存、行李寄送等; 3、 用餐预订,帮助客人做好店内用餐预订; 4、 提供游览礼佛指南,做好日程提醒; 5、 老人、儿童、宠物等个性化服务; 6、 账单管理,发票管理等; 7、 委托代办服务,购票、预约佛事等; 8、 宾客互动:茶艺、简单景点介绍、特殊宾客礼遇等; 9、 其他为宾客提供优质服务的事项。 福利待遇:包食宿,缴纳五险,月休四天。 目标: 新客户服务做好,本次餐饮消费或原订单外入住间夜房费提成; 新客户留存——工作手机内留存; 客户转介绍推荐或复购提奖; 额外佛事获益分成。
  • 总经理

    10万以上
    绍兴 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 帅哥多
    • 美女多
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 1.全面负责酒店的经营管理,包括团队建设,营销策划等; 2.利用多方途径,实现酒店的营业收入指标和利润指标; 3.垂直管理,赋能门店前厅、客房、餐饮等核心员工,具备扎实基本功; 4.建立维护酒店公共关系,维护酒店良好形象; 5.简历完善客户档案数据,并进行常规数据分析; 6.有温泉酒店筹开筹建经验 任职资格: 1、热爱服务行业; 2、本科及以上学历; 3、有高端民宿店长工作经验者优先; 4、扬州本地人优先。
  • 香港 | 3年以上 | 本科 | 提供食宿
    卓越雇主
    卓越雇主
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、 全面负责香港酒店的经营管理。 2、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算,提出更新改造和投资计划。 5、 落实酒店年度财务预算,向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历,至少有3年以上国际品牌酒店总经理工作经验,例如洲际、香格里拉、万豪等品牌,不符合要求的请勿扰。 2、必须有流利的粤语口头表达能力,英语熟练,不符合要求的请勿扰。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队,事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、服从管理,愿意长期驻扎在香港工作,薪酬参照香港市场执行;年龄不超过50岁,中共党员优先考虑。
  • 店长

    8万-10万
    杭州 | 3年以上 | 学历不限 | 提供食宿
    有限服务中档酒店 | 1-49 人
    • 投递简历
    管理华住集团在千岛湖,建德,桐庐 旗下汉庭,全季,桔子品牌酒店。
  • 广州 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 包吃包住
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位描述: 无论你是酒店职业经理人,无论你是地产企业从业者,无论你是地产销售员,无论你是建筑设计师,还是普通的打工者,你身边无处不在的酒店加盟信息,经雅阁商务团队的抽丝剥茧,都具有无穷价值,传递信息,创造价值,自当老板,轻松赚钱。 雅阁酒店集团城市合伙人招募,传递信息,创造价值,助力洽谈,分润百万,自当老板,轻松赚钱!欢迎加入雅阁AHG City Partner城市合伙人招募计划! 雅阁酒店集团(纽交所股票代码NYSE:GHG)是澳大利亚最具规模的酒店管理集团。目前覆盖亚太区百余城市,拥有11个酒店品牌:雅阁大酒店、雅阁璞邸酒店、雅阁度假酒店、雅阁酒店、雅阁公寓、澳斯特酒店、雅阁澳斯特酒店、澳斯特精选酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。从豪华酒店到精品酒店,从度假村到服务式公寓,您可在众多目的地中探索旅程中的别样精彩,迎接人生新的机遇。   【城市合伙人事业部】 联系人:周宁女士 联系电话:13632195789 邮箱:joline.zhou@argylehotels.com
  • 乌兰察布 | 5年以上 | 大专 | 提供食宿
    • 岗位晋升
    • 带薪年假
    • 技能培训
    • 包吃包住
    • 人性化管理
    • 领导好
    • 年度旅游
    • 管理规范
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1.确保所有的维修和预防维修计划都在该班内按时执行。 2.接受,分配并且跟进所有的工作单核维修单。 3.处理技术图纸,以及备货的记录和库存。 4.故障查找,操作,修理并且保养,确保区域内所有设备的清洁和正常工作。。 5.在保证安全运行和营业格调的前提下,力图节省能耗,注重环境保护的新概念。 6.督导重要维修及增改工程施工,控制质量与进度。 7.协助外施工单位在本酒店的施工,保证工程质量。 岗位要求 1.大专以上文化程度;5年以上同岗位工作经验。 2.必须掌握机电工程设备的基础知识。 3.能充分领会工上级的经营意识,能组织和指挥本岗位工作计划的实施,确保工程部的正常运转。 4.有强烈的事业心与责任心和配合精神,秉公办事,不谋私利。 5.身体健康,精力充沛。
  • 沈阳 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    • 包吃包住
    • 投递简历
    大专以上文化程度; 5 年以上酒店销售工作经验。按照公司整体要求,制定和组织实施公司在市场策划、销售管理、客户服务的战略规划。负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等,支持和保障项目实施。负责组织营销推广、销售执行、客户服务等方面专业人员的培训。
  • 成都 | 10年以上 | 本科
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1、负责高奢酒店筹备开业和运营的全面工作,包括客人和员工满意度、人力资源、财务绩效、销售和创收,并为集团和酒店所有者提供投资回报。 2、紧跟行业趋势,探索新的商业机会并制定商业计划,以最大限度地提高客户满意度、盈利能力和市场份额。 3、分析商业信息,积极应对不断变化的市场状况,确保酒店在预算指导下运营,实现利润率目标。 4、与销售和市场团队紧密合作,制定创收策略;识别新的业务线索,推出符合市场趋势的酒店产品;确认销售策略与品牌策略一致,并有效执行既定目标。 5、建立有凝聚力和高绩效的团队,不断努力取得积极成果和改进。 6、积极和持续的沟通,与业主建立良好的关系,处理并解决好业主对酒店经营管理的要求7、与当地政府相关单位、管辖职能部门建立良好的关系 岗位要求 1.工商管理、酒店和餐饮管理或相关专业大学本科以上学历,10年以上五星级或奢华度假酒店副总级以上管理岗位工作经验; 2.有限或全方位服务酒店的总经理经验。 3.高度的责任心、敬业精神及诚信态度。 4.具有前瞻性思维,有创造力和创新能力。 5.有较强的适应、沟通、计划、决策和综合判断能力。
  • 全国 | 10年以上 | 本科 | 提供食宿
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 1-49 人
    • 投递简历
    Job Title:  General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.   Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations   Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability  Fluent written & spoken English and Mandarin are mandatory required
  • 深圳 | 10年以上 | 本科 | 提供吃
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 奢华品牌
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    The Commercial Director will spearhead Conrad Hong Kong’s commercial strategy, driving revenue growth and market share through innovative sales, marketing, and revenue management initiatives. Leading a dynamic team, this role ensures the hotel’s competitive edge by optimizing business performance across all segments while fostering strong client and stakeholder relationships.    Key Responsibilities Strategy & Leadership: Develop and execute holistic sales and marketing strategies to maximize revenue, profitability, and market positioning. Lead, mentor, and inspire a high-performing team across sales, marketing, catering, and reservations.   Revenue Optimization: Collaborate with Cluster Revenue Managers to refine pricing strategies, demand forecasting, and business mix, ensuring agile responses to market fluctuations.   Market Expansion: Design and implement targeted (digital) marketing campaigns, with a focus on expanding the hotel’s footprint in Mainland China and other key markets.   Data-Driven Decision Making: Analyze market trends, competitor activity, and performance metrics to refine strategies and capitalize on emerging opportunities.   Relationship Management: Cultivate partnerships with top clients, industry stakeholders and OTA partners to drive loyalty and revenue growth.   Cross-Functional Collaboration: Partner with F&B, Health Club, and other departments to align commercial strategies with broader hotel objectives. Serve as a key advisor to the executive team, presenting insights and actionable recommendations.   Stakeholder Engagement: Maintain strong alignment with Hilton’s regional teams on brand initiatives, loyalty programs and market-specific campaigns. Actively contribute to commercial reviews, including ownership meetings.   Qualifications & Experience Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field.   10+ years of progressive leadership experience in hospitality sales and marketing, with a proven track record of revenue growth and market expansion.   Strategic thinker with expertise in market analysis, pricing strategies and digital marketing. Deep knowledge of Mainland China’s travel market and consumer behaviour is a plus.   Inspirational leader with exceptional team-building and coaching abilities.   Strong business acumen, negotiation skills and ability to influence cross-functional stakeholders.   Analytical mindset with proficiency in translating data into impactful strategies.   Fluency in English and Cantonese required; Mandarin proficiency is advantageous.   Why Join Us? This is a pivotal role shaping Conrad Hong Kong’s commercial success in a competitive land scape. We seek a visionary leader who thrives on innovation, collaboration, and delivering exceptional results. Application For interested candidate, please send you latest resume together with your expected salary to Ms Linda Fung/ Assistant Human Resources Manager at Linda.Fung@ConradHotels.com. 工作地点:香港康莱德酒店
  • 上海-静安区 | 10年以上 | 本科
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 人性化管理
    • 年度旅游
    • 员工餐厅
    • 年终奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    Key Responsibilities: Assistthe General Manager in planning, organizing, staffing, directing andcontrolling the hotel. Responsiblefor hotel operation in the absence of the General Manager  Directthe function of Operations Management and planning in conjunction with General Manager to meet the daily needs of the hotel To analyze current and future market trends toensure revenue potential during high and low demand periods. Responsible for revenue growth Maintainingthe highest possible departmental revenues and profit margins Establishment of strategic alliances and relationship with key industry and luxury partners Responsible for brand positioning and recognition Responsible for customer retention and loyalty
  • 重庆 | 10年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 工作餐
    • 员工生日礼物
    • 技能培训
    • 人性化管理
    • 管理规范
    • 年终奖金
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算,提出更新改造和投资计划。 5、 落实酒店年度财务预算,向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 大专以上学历,相关管理专业。 2、 从事高星级酒店工作10年以上,具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队,事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。
  • 总经理

    5万-8万
    常州 | 5年以上 | 本科 | 提供食宿
    • 年度旅游
    • 岗位晋升
    • 带薪年假
    • 管理规范
    • 年底双薪
    • 节日礼物
    • 五险一金
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 1. 统筹管理酒店整体经营事务,把控全局经营方向。 2. 建立并完善酒店组织管理体系,推动管理架构朝着合理化、高效化方向优化。 3. 确保酒店达成营业收入目标,实现利润稳步增长。 4. 科学制定酒店经营预算方案,明确利润指标规划。 5. 严格执行酒店年度财务预算安排,向各部门分解下达年度工作任务目标。 6. 监督推进酒店设施设备维修保养工作,落实酒店安全管理各项措施。 7. 积极维护酒店与社会各界的良好关系,塑造并提升酒店品牌形象。 岗位要求: 1. 本科及以上学历,具备良好的英语沟通能力。 2. 拥有5年及以上国际连锁酒店品牌管理岗位工作经验。 3. 对酒店行业市场动态及发展趋势有深入了解,具备较强的市场营销能力与敏锐的市场洞察力。 4. 具备出色的沟通协调、规划制定、决策判断及综合分析能力。 5. 擅长团队管理与经营,拥有强烈的事业心与责任感 。
  • 总经理

    6万-8万
    北京 | 10年以上 | 本科
    • 五险一金
    • 管理规范
    • 带薪年假
    • 帅哥多
    • 美女多
    • 工作日两餐
    • 个人发展计划
    • 晋升靠实力
    • 活力团队精神
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    执掌京城奢华地标!北京JW万豪酒店总经理全球招募令  你,敢挑战奢华酒店巅峰战场吗?  酒店简介  北京JW万豪酒店雄踞寸土寸金的北京中央商务区核心,作为万豪国际集团奢华矩阵的璀璨明珠,我们与顶级写字楼群、高端购物中心及精英住宅区毗邻而立,以得天独厚的战略位置,占据城市繁华的制高点。现代美学与尖端科技在酒店空间完美交融,每一间客房与套房都是智能与舒适的艺术结晶。这里不仅是宾客休憩的港湾,更是商务社交的顶级舞台,多个特色餐厅、格调酒吧及顶级会议设施,共同构筑起高端生活方式的范本。现在,我们向全球发出召集令,寻找一位能引领这艘奢华巨轮破浪前行的领航者!  岗位职责  1. 直面巅峰责任:作为酒店与业主、管理公司的战略纽带,以破局者的魄力维护多方合作,确保经营指标与品牌标准完美达成,成为商业价值与品牌声誉的双重捍卫者  2. 掌控全局战场:执掌酒店日常运营的最高指挥权,制定并推进极具挑战性的年度经营目标与计划,在瞬息万变的市场中,带领团队披荆斩棘,实现业绩的持续突破。  3. 勇做行业先锋:时刻保持对市场风向的敏锐嗅觉,以前瞻性的战略眼光,制定并调整业务发展蓝图。在保障运营品质的前提下,大胆革新成本管控策略,全力开拓全新市场版图,将酒店利润推向行业新高地。  4. 精通全维运营:对客房、工程、前厅、餐厅、销售等部门的运营管理有着炉火纯青的把控,从酒店的规划设计、设备设施配置到室内空间雕琢,每一个细节都需展现大师级的专业水准。 5. 重塑运营规则:搭建高效且极具竞争力的组织体系,完善覆盖全流程的规章制度与服务标准,以创新思维驱动酒店运营效率与服务品质的双重跃升。 6. 紧握财务命脉:成为酒店财务管理的操盘手,通过精准的成本控制与科学的财务预算,确保酒店财务健康稳健,为可持续发展筑牢坚实根基。  7. 锻造精英战队:打造一支能征善战的酒店管理团队,从人才选拔、考核激励到晋升培养,以卓越的领导力激发团队潜能,让每一位成员都成为行业尖兵。 8. 树立行业标杆:穿梭于政商名流之间,以非凡的社交智慧与个人魅力,维护酒店的高端形象,在重要场合中,以王者之姿彰显品牌气度。  9. 攻克多元挑战:灵活应对业主及管理公司提出的各类高难度任务,在复杂局面中展现破局能力。  任职要求  1. 智慧领航:本科及以上学历,用扎实的知识储备为战略决策奠基。 2. 经验淬炼:15年以上高星级酒店的实战历练,3年以上奢华国际连锁酒店总经理任职经验,在血与火的行业洗礼中铸就王者实力。  3. 全能实战:对酒店全部门服务与管理流程了如指掌,拥有酒店筹备及统筹运营经验者,将在这场竞争中占据先机。 4. 领袖风范:具备超凡的团队建设能力,以铁血手腕实现成本优化;拥有顶级的沟通协调技巧,在复杂局势中掌控全局,带领团队战胜一切挑战。  5. 战略眼光:在瞬息万变的市场中,凭借卓越的计划、决策与综合判断能力,精准捕捉商机,引领酒店驶向胜利彼岸。  6. 魅力担当:品貌出众,中英文流利,沟通表达极具感染力;拥有市场信息的超强洞察力与危机处理的果敢魄力,时刻守护酒店声誉。  7. 无畏征程:敢于接受区域内的调派挑战,在不同的战场环境中,迅速适应并开创新局。  8. 颠覆创新:以开拓者的勇气打破行业固有模式,带领团队拥抱变革,重塑奢华酒店行业新生态。  9. 品格基石:自律、诚信、敬业,以高度的责任感,为酒店发展倾尽全力。 薪资待遇  1. 丰厚回报:极具竞争力的基本工资 + 上不封顶的绩效奖金 + 高额年终奖,薪资水平由你的实力决定,在这里,你的价值将得到最充分的认可。  2. 尊崇福利:五险一金、超长带薪年假、精致工作餐、员工专属折扣、高端定期体检,全方位保障你的生活品质。  3. 巅峰进阶:万豪国际集团强大的资源加持,提供涵盖在线课程、线下特训、国际交流等多元化的培训体系,助你攀登职业发展的最高峰。  申请方式  1. 即刻行动!将精心准备的个人简历通过最佳东方投递,或发送至:jessica.lan@marriott.com,邮件主题请注明“北京JW万豪酒店总经理应聘-姓名”,让我们第一时间捕捉到你的锋芒。  2. 简历中请用数据与案例,详细呈现你的教育背景、辉煌工作经历、卓越管理成就及雄心勃勃的未来职业规划,每一个细节都将成为你制胜的关键。  3. 初审通过者将收到AI初试邀约,开启这场巅峰对决的首战,后续面试安排将为你逐一揭晓。 这不仅是一份工作,更是一场征服奢华酒店领域的壮丽征程!北京JW万豪酒店,静候王者驾临,与我们携手,改写行业传奇!
  • 上海 | 10年以上 | 本科 | 提供食宿
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 人性化管理
    • 技能培训
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算,提出更新改造。 5、 落实酒店年度财务预算,向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 做好酒店机构设置、员工编制及重要人事变更。 8、做好酒店的市场拓展, 建立酒店与客户、供应商、合作伙伴、政府机构、媒体等部门间顺畅的渠道; 【岗位要求】 1、有上海地区奢华酒店、高端国际品牌酒店管理经验从业者优先考虑; 2、本科及以上学历、英语可作为工作语言; 3、职业形象佳,具有出色的人际交往能力; 4、 有较强的沟通、计划、决策和综合判断能力。
  • 全国 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 上海 | 8年以上 | 本科 | 食宿面议
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 领导好
    • 年度旅游
    • 管理规范
    • 人性化管理
    国内高端酒店/5星级 | 1-49 人
    • 投递简历
    General manager job content 1. Third-party management, General Manager position of large-scale complex projects; 2. Have many years of work experience in the post of General Manager of a high-star international hotel (at least one period of complete preparation and operation management work experience) 3. Familiar with Third-party hotel management and operation models; and have made outstanding contributions to hotel performance in the past; 4. Good operation management, finance, sales, marketing and revenue optimization, excellent communication and coordination, service awareness and strong execution. 5. Have high quality professionalism and professional manager ethics; 6. Accept the household registration of Hong Kong, Macao, Taiwan and foreign countries, and priority will be given to domestic ones; 7. Age requirement under 50 years old (Must)
  • 总经理

    5万-8万
    绍兴 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 1、确保酒店运营盈利能力的最大化,确保给客人提供优良的服务和高品质的出品,推动酒店的影响力和价值宣传,促进酒店和员工的可持续发展; 2、为酒店管理团队制定提升经营与管理方案等重要决策提供信息支持; 3、执行管理公司每年制定的酒店营业收入和利润等指标,确保酒店在各个经营阶段的经营指标能够顺利完成; 4、督导酒店安全工作和设备维护,确保无任何安全责任事故发生; 5、负责酒店管理团队建设,管理人员的录用、考核、决定酒店机构设置,员工编制及奖励、晋升工作。 6、 严格执行并监督酒店各项规章制度的执行情况,确保酒店服务标准及操作流程符合品牌标准; 7、按时将酒店的经营情况向管理公司进行沟通汇报,并能够按时完成管理公司安排的各项工作任务; 8、负责与业主方进行日常的沟通协调工作,确保信息畅通、有效。 任职要求: 1、至少5年以上五星级酒店工作经验,5年以上酒店总经理岗位工作经验; 2、大专以上学历,硕博优先考虑; 3、熟悉酒店全面运作及管理流程;具有敏锐的商业触觉及市场洞察力,善于审时度势,制定酒店发展战略; 4、具备出色的沟通协调能力及把握酒店全局运作的能力; 5、具有良好的敬业精神和职业道德操守,责任心及原则性强; 6、良好的中英文写作、口语、阅读能力; 7、45周岁以内,有江浙沪工作经历优先。
  • 上海 | 经验不限 | 大专 | 提供食宿
    国际高端酒店/5星级 | 50-99人
    • 投递简历
    工作地全国 Job Title:                 GENERAL MANAGER 职称:                        总经理 Department:           Executive Office 部门:                        行政办公室 Immediate Supervisor:     Vice President of Hotel Operations 直接上司:                           中国区酒店运营副总裁   JOB SUMMARY: 职位简介: RESPONSIBILITIES: 职责   1      Hotel Pre-opening              酒店筹开业 For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included: 总经理在开业前阶段,为新酒店的开业准备提交全面开业前所有预算计划及支出,制定包含各部门各阶段的详细行动计划的筹开计划总表来满足酒店的顺利开业。其他工作,包括: l  Assist in supplying and maintaining all licenses and permit requirements l  协助提供和维持所有的执照和许可证要求 l  Prepare charts and reports on work progress of constructions exterior and internal décor installations. l  准备图表和对建筑的外部和内部设施的工作进度报告 l  Prepare the schedules of recruitment’s and staff training plans. l  准备计划招聘和员工培训计划 l  Produce timelines and action plans on services to be rendered at different stages. l  提供不同时间段的服务时间表和行动计划表 l  Submit a pre-opening budget for showing the proposed expenditures to be made l  递交开业前预算显示该支出是由 l  Remuneration package of executives who are under the employment of pro-opening period. l  拟定开业前的高管薪酬支持体系 l  Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements. l  制定员工招聘和培训费用补贴,销售和营销推广方案,或任何其他的庆祝活动开幕前要求开放 l  Prepare a purchasing plan on operating equipment and utensils required initially. l  初步准备采购计划的操作设备和用具 l  Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel. l  联络供应商,协商合适的清洁,维护费用,保证害虫灭绝,酒店安全和其他商品及服务在酒店运营时的所需 l  Provide standard pre-opening accounting setup and services. l  提供标准的开业会计设置和服务 l  Prepare and establish a set of operating policies/procedures, operation and training manual. l  准备建立一套标准的经营政策/程序,操作和培训手册 l  Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel. l  制定国际和国内的销售和市场推广计划,包括广告、公共关系和其他程序的安全业务和酒店预订等 l  Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package. l  制定的组织图,编制员工手册、工作时间表、补偿机制及薪资 l  Recruit initial staff and implementation training program. l  实施员工招募及培训计划 l  Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises. l  洽谈和特许权,许可证管理的处所内,承租人,收货人和其他用户的酒店设施。   2. Hotel Daily Operations     酒店日常运营   l  Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues. l  保持与酒店业主和谐的工作关系,以持续地保持业主方对酒店管理公司的承诺的遵循。按照管理会议需要,定期参加业主和管理公司的指导方针会议。保持积极的态度,与管理公司和其他酒店的业主和上级,同事保持良好的沟通。 l  Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved. l  保持酒店的顺利运作,包括管理和执行的政策和程序,建立和监测酒店的整体目标。每天例行抽查酒店客房,以保证及时的维修和服务达标 l  Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.  And control the operating service standards to meet the expectations of both guests and owners.  Established operational objectives and action plans with time frame towards achieving goals.  l  紧密监督酒店计划及设置目标。为追求利润最大化以及最大限度地降低运营成本,控制服务标准流程,满足顾客及业主的期望,并建立业务目标和时间框架来实现酒店的运营目标 l  Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.  Make closely monitoring on departmental performance from time to time. l  监督和审查的所有人力资源部员工活动,如员工激励计划,员工的发展和培训计划,对员工的工作效率高等优点,最大限度地提高员工的士气,以降低员工流动率。确保服务的效率,有效的团队合作和管理人员的责任。紧密监测部门绩效表现 l  Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales. l  隔周审查财务部门报表及部门主管表现,根据报表数据改变营销计划及制定新的财务指导。协助销售及营销部门制定的销售目标,增加收入,包括客房及餐饮销售 l  Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours. l  建立饭店定位及经营经验,具有有效的市场营销和销售技巧,进行市场研究,营销策略和酒店促销。尽可能亲自处理所有的投诉都尽可能回答所有酒店的对应关系,并在24小时内进行有效行政答复 l  Produce and send the required monthly reports to the owners and with a copies sent to Management Company: ----Monthly manager’s report ----Month-end financial statements package ----Sales/marketing promotional plans l  向业主公司及酒店管理公司制作并提供所需的月度报告: -----每月经理报告 ----月末财务报表 ----销售及营销推广计划   JOB REQUIREMENT任职要求 l  Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience; 具有至少15年酒店业高星级酒店工作经验,并有独立运营或市场拓展经验; l  Good professional knowledge and good individual work ability; 良好的职业素养和独当一面的工作能力; l  Good responsible attitude, dedication and integrity; 高度的责任心、敬业精神及诚信态度; l  Good interpersonal, communication and negotiating skills; 良好的与人交流、沟通和谈判技巧; l  Be good at analyzing skills and problem solving skills; 精于分析问题、专于解决问题; l  Be good at team and quick decision, and be accountable decision-marking; 善于团队管理,用于果断决策,敢于承担责任; l  Good managing change ability and professional level; 具有较强的应变能力及资深的专业水平。 l  A pleasant personality; 性格开朗、亲和力强; l  Adaptation and accept the frequency business trip; 吃苦精神强,适应非常规的出差工作性质; l  Aim higher.        勇于进取创新,不断挑战目标。
  • 全国 | 5年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.    Your Day to Day People  Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals.  Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.  Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.  Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.  Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty.   What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.
  • 全国 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 午餐补贴
    • 领导好
    • 年底双薪
    • 包吃包住
    • 人性化管理
    • 管理规范
    卓越雇主
    卓越雇主
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责:  1、全面负责酒店的开业筹备及经营管理工作;  2、建立、健全酒店的组织管理系统,使之合理化、精简化、高效化;  3、负责实现酒店的营业收入指标和利润指标;  4、负责制定酒店的经营预算和决算,提出更新改造和投资计划;  5、落实酒店年度财务预算,向各部门下达年度工作指标;  6、督促酒店维修保养工作和酒店安全管理工作;  7、负责做好酒店与各界人士的公共关系,树立酒店良好形象;  8、做好酒店机构设置、员工编制及重要人事变更;  9、指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。  岗位要求:  1、专科及以上学历,酒店、旅游管理等相关专业;  2、高端酒店行业同等职位至少3年工作经验; 3、具备高端五星级酒店酒店经理/驻店经理及以上从业经验;  4、熟悉酒店各部门服务及管理流程;  5、善于管理和经营团队,事业心强;  6、有较强的沟通、计划、决策和综合判断能力。
  • 全国 | 10年以上 | 本科
    • 五险一金
    • 带薪年假
    • 技能培训
    • 管理规范
    • 岗位晋升
    卓越雇主
    卓越雇主
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    一、Key Responsibilities 职责概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 凭借相当独立的主动性和判断力,为酒店提供领导和方向以确保酒店长期处于高效的、有效的和赢利的经营状态。   二、Essential Duties and Responsibilities 主要职责和责任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 确立酒店的经营计划、发展规划及经营方针,确定酒店管理目标,领导经营班子成员开展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市场变化和发展情况,制定市场拓展计划和价格体系,适时提出阶段性工作重点,并指挥实施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 决定酒店组织机构及中层以上管理人员培养和使用,负责组织对部门经理的人事考核和业绩评估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the  limits of authority; 全面负责酒店的市场拓展和财务计划工作;在权限内负责酒店内资金调配,审批资金支出等经营事宜。 5. Enhance hotel safety management; 加强酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司领导交办的其他工作。   三、Requried Qualifications 资质要求 1. Required Skills / Certificate 技能 / 证书 2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件 3. English Language Level: Fluent in English spoken and written is preferred 英语水平:口语与书写流利为佳   Qualifications 资格 1. Team Focused 关注团队: Support colleagues 给予同事支持 Explain what to do and the reason 阐述工作任务及其原因 2. Action Oriented 行动导向 Strives to deliver consistently 力争始终如一的完成工作 Focus on details and standards 关注个人工作的细节和标准 3. Passionate工作热情 Understand guests’demand and the market 理解客户的需求和市场 Create a positive environment for changing 为变革创造一个积极的环境 4. Business skills 业务技能 Understand the short-term opportunities of reform 了解短期的变革机会 Understand the profit model 了解企业如何盈利   Experience 经历要求 1. Associate degree or above; 全日制大专(含)以上学历。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企业管理等相关专业。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星级酒店管理工作经验。 4. Hotel management professional knowledge and leadership skills; 酒店专业知识及领导能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很强的计划、组织、沟通、协调、领导能力。 6. Skilled in the use of office automation equipment and realated management software; 熟练运用办公软件及相关管理软件。 7.Excellent written and verbal communication; 具备优秀的书面和口头表达能力。 8. Appreciate Poly culture; 认同保利企业文化。 9. Good Character and Ethics; 有良好的职业操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 严格遵守国家法律法规,执行企业各种规章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原则性强,职业化规范度高,具有良好的团队协作精神,出色的人际交往能力,诚实可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有较强的工作责任心和学习能力、良好的团队合作意识。
  • 成都 | 10年以上 | 大专
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    希尔顿在全球 100 多个国家和地区拥有数以千计的酒店,提供无数令人愉悦的机会。 从敞开的大门到热情的微笑,再到与众不同的体验,我们为每年与我们在一起的数百万旅行者提供他们永远不会忘记的欢迎。 除了我们旗舰品牌希尔顿酒店及度假村还包括:华尔道夫酒店及度假村、LXR、康莱德酒店及度假村、希尔顿嘉悦里酒店、Signia、格芮希尔顿精选酒店、希尔顿逸林酒店及度假村、Tapestry Collection by Hilton、希尔顿尊盛酒店、Tempo、 Motto、希尔顿花园酒店、希尔顿欢朋酒店、Tru by Hilton、希尔顿欣庭酒店、希尔顿惠庭酒店和希尔顿分时度假俱乐部。  如果您热衷全球旅行对世界的影响,您可能就是我们正在寻找的希尔顿团队成员。 因为在希尔顿酒店,我们永远不会忘记我们在这里的原因:使我们的客人,团队成员和业主都满意。    总经理负责管理酒店管理团队和酒店整体目标从而为宾客和会员提供一个良好的体验,并同时保证酒店盈利水平和宾客的满意度。    我的具体职责是什么?  作为总经理,您将应以最高标准完成以下任务:  • 管理酒店的持续盈利能力,确保酒店的收益和宾客的满意度达标甚至超过标准要求。  • 领导指挥酒店的所有关键性事宜,包括资本项目、宾客服务以及酒店翻新。  • 确保所有的决策对于酒店和集团都是利益最大化。  • 提供可实现的酒店预算并且为酒店设置短期和长期的战略目标。  • 为酒店员工组建有效的领导团队。  • 领导指挥酒店所有的商务计划。  • 符合甚至超过希尔顿品牌服务标准。  • 确保成本得到控制同时收益机会有效发现并达成。  • 管理和开发的酒店管理团队,以确保希尔顿全球职业发展和继任计划有效执行。  • 定期与部门主管举行简报和沟通会议。  • 应对审计,确保酒店能持续改进。  • 始终贯彻执行希尔顿的使命宣言及战略。  • 确保关注员工的发展过程并为个人发展建立制度程序。  • 确保各部门都具备为酒店制定的成功计划。  • 确保与员工建立有效的双向沟通模式和渠道。  • 及时对反馈观点进行回应,以便员工知晓并达成目标。  • 确保为有发展潜力的员工提供指导活动。  • 确保培训为酒店生意起到增值作用。  • 达成员工满意度目标。  • 改善员工流失率。  • 利用内部招聘方式使员工得到发展。  • 放权给部门经理使其在各自部门人员管理上具有主动性。  • 定期与业主代表沟通,为其提供正规报告并且建立良好关系达到双赢的目的。  • 保证酒店产品符合品牌标准。  • 利用客人的反馈意见激发出产品及服务的长远提高计划。  • 分享酒店内最佳实例。  • 创造并利用公关机会宣传品牌形象。  • 统一管理IT  • 利用技术提供信息管理。  • 确保符合所有法定要求。  • 达成健康健全目标。  • 与主要客户建立并维持良好关系。  • 保持并提高客人满意指数调查结果。  • 有效处理客人投诉,努力减少投诉数量。  • 达到QA目标。  • 支持业务发展部进行客户拜访。  • 监督测试电话结果,并根据商业计划目标进行改善。  • 架构一份具有财务健全性及准确性的商业计划。  • 与高级管理层达成一致财务目标并确保他们对财务状况保持同步信息。  • 确保准确的预算,对潜在的生意高峰和低谷期有准确的判断并进行及时的调整。  • 分析差异并采取适当的行动。  • 根据商业表现作出资金开销决定。  • 管理流动现金及财产。  • 管理成本,优化利润转换并交付计划。  • 同意并监督部门销售计划。  • 寻找并把握新的商业契机。  • 了解市场的威胁和机会并确保采取行动反映出这些情况。  • 商议性地管理人才,辅助平衡方向。保持团队的士气与动力。前瞻性地关注技能发展并担负责任。通过有效的指导与指派达到授权目标。同意个人及团队的目标并在监督过程中定期给予适当的鼓励、反馈及认可。  • 经常在酒店各处视察走动。具有说服力和果断力。能够通过适当的方式赢得周围人对其观点的赞同。能够有逻辑性的提出争论,并正视和解决冲突。适当的时候愿意站到对方立场考虑问题。  • 口头和书面上都能清楚简明的沟通。在公众面前能够展现出自信。在介绍信息时做到专业与坦诚。做双向沟通,具有良好的倾听技能。  • 花时间建立有价值的关系,例如:同事、客人与业主。需要时提供个人帮助和信心。能够处理复杂的人际关系并建立信任。具有亲和力,能与同事和客人感同身受。了解并适应文化差异。  • 设定有挑战性的长、中、短期目标。实施可行的商业计划,包括预计的结果、优先事宜、时间表以及充分详细的衡量标准。有效的鉴别优先事宜,平衡紧急事宜的重要性和可行性。浏览针对认可的衡量标准所制定的行动计划,适时作出必要调整。在紧张的时间安排中有效管理自己的时间。灵活面对变化,按实际情况重新设定优先事宜。  • 快速理解,并从广泛的业务相关的书面及数字信息中进行正确的逻辑推理。从数据中认识到趋势。当试图理解问题或事宜的时候,找出所有相关信息。从数据中找出可能造成问题或趋势的原因。  • 做决定的时候考虑广泛的供选方案。考虑所有相关因素。做好承担适当风险的准备。提出新颖原创的建议 – 不墨守成规。愿意做出坚定、清楚并正确的决定。必要的时候,当决定不成功时制定应急预案。   • 高度重视达成生意目标。在瞬息万变的商业环境中,不断创造机会增加收入或削减成本。明白若想获得财务成功,需要通过对质量、员工及客人的重视找平衡方法。在了解本地市场环境和商业计划的基础上,建立一个清楚的长远使命。与国际商业、经济、技术发展趋势保持同步。  • 为所做的事情担负责任。为实现目标而具有韧性。遇到困难或挑战的时候,不放弃,并在时间压力下仍然保持平静。享受繁忙的工作,不介意突如其来的打扰。接受并适应工作环境的变化。注重发展自身技能并时刻保持学习的状态。能够在工作结束时从压力中抽离。 我们寻找什么样的人才?  希尔顿总经理职位始终要以宾客的利益为重,并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准:  • 工作年限:10年。  • 管理经验:  有相似标准的酒店总经理或者运营总监的经历。  • 具有很强的商业头脑以及随着经验不断增加的盈利能力。  • 有相似规模酒店的经验预算管理、收益提案、结果预测的经验。  • 杰出的领导能力。  • 良好的沟通能力及技巧。  • 深入了解酒店/休闲/服务行业。  • 酒店管理及相关的学位。     服务于希尔顿将会如何?  希尔顿全球是国际最具知名度的酒店管理公司之一,其下品牌包括从豪华的全面服务酒店,度假村到公寓式酒店以及中端酒店等。近一个世纪,希尔顿全球致力于通过全球品牌. 延续为全球客户提供优质服务的传统,坚持为商务和休闲旅游人士提供最优质的客房、服务、产品和品牌价值。我们的愿景“让世界充满阳光,让大家都感受到热情的温暖,提供与众不同的卓越体验,让每位宾客在每家酒店的每次住宿都倍感满意” 团结我们作为一个团队每天都在世界各地创造非凡的酒店体验。同时,我们惊人的团队成员是希尔顿的核心所在!
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