Position Summary 职位概述:
1. I
understand my role in Confidently knowing the food and beverage menu contents
and be able to explain them in detail to guests. Understand dietary
requirements and offer appropriate suggestions.
要熟知菜单、食品配方及其它方面的知识，以向客人推荐各种食品及饮料。
2. Be
able to correctly label buffet dishes. Be able to make suggestions on the menu
that might suit guests of different nationalities.
熟悉自助餐台上的食品。根据客人不同的国籍，推荐相应的食品。
3.By
knowing menu items of all other outlets to recommend guests to other outlets.
熟悉饭店其他餐厅菜单上的食品，并向客人推荐。
4.Undertake
steps/process to ensure that all areas of the restaurant are set to the
standards required for breakfast, lunch and dinner. This includes setting
tables, setting the buffet, having all equipment ready for service and ensuring
you have been briefed by your supervisor for the shifts activities.
遵守服务程序，保证餐厅的各个区域都符合早餐、午餐及晚餐的服务标准。其中包括收银台的准备工作，与厨师交流餐厅预定的详细情况。
5.To
maintain a high customer service focus by approaching your job with the
customers always in mind.
在服务工作的整个过程中，时刻保持高度的客户服务意识。
6.To
have a positive impact, taking personal responsibility and initiative to
resolve issues, always clearly communicating with both customers and
colleagues.
保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。
7.To
be motivated and committed, approaching all tasks with enthusiasm and seizing
opportunities to learn new skills or knowledge in order to improve your
personal performance.
具有积极合作的精神。以热心的态度对待所有的工作， 并乐于借助一切机会学习技能以便于改进自己的工作表现。
8.To
be flexible, responding quickly and positively to changing requirements
including the performance of any tasks requested of you.
具有极强的应变能力。反应迅速并以积极的态面对需求的改变， 包括任何工作要求的改变。
Required Qualifications 任职要求:
1.
At least 1 year professional experience beyond the degree.
有从事餐饮服务一年以上的工作经历。。
2.Working
experience in similar five star international chain hotel is preferred.
具有同等国际连锁星级酒店工作经验者优先。
3.Team
work spirit
团队精神。
4.To
actively promote the services and facilities of the Hilton Hotels to guests and
suppliers of the Hotel.
能够积极的向客人及供应商推荐酒店的服务及设施。
