岗位概述:
为确保管家服务操作的流畅有效,为达到部门目标、使客人满意、财政目标及培训高标准的职员品行,以身作则,协助管理。鼓励瑞吉管家将注意力集中在客人们身上并提供完善的服务,永远不允许低于最好的品质。
Job Summary:
To ensure smooth and efficient operation of the Butler Service delivery. Operate and Direct the Butler’s unit as per the standards and procedures and practice managerial principles, in order to achieve departmental goals, in terms of Guest Satisfaction, financial targets, and training and high employee moral. Lead by example, with a hands on Management style. Motivate & empower your team to consistently focus on our guests & deliver service excellence. Never Accept Second Best!