【岗位职责】 1、管理日常事务，计划和分配工作，确保始终拥有人数适合的员工团队 2、通过辅导和提供反馈培养团队并提高绩效，为员工制定绩效和发展目标，表彰表现优异的员工 3、为员工提供培训，确保他们的服务符合相关规定和我们期望的标准，并拥有高效工作所需的工具 4、需要时推荐或发起人力资源相关行动 5、达成所有个人/团队销售目标，实现利润最大化 6、在预算内达成营收目标和员工销售目标，使利润最大化。参与制定部门年度预算、酒店的营销计划、业务计划及财务计划 7、协助制定部门预算和财务计划，还包括酒店的营销计划 8、制定并执行销售计划，推动客房入住率显著上升，提高平均房价，提升业务量，增加餐饮和宴会销售 9、准备每月报表和销售预测，分析当前和潜在的营销趋势，规划各种活动以增加营收与市场份额，并监督员工工作绩效，确保业绩超出原先制定的营收计划 10、同客户和外部相关人员建立并保持良好的关系，借此增加团体和/或会议业务量，包括客房销售、餐饮销售和宴会服务等 11、发现市场营销活动和酒店整体销售绩效中的改进机会，与其他部门紧密合作 12、其他临时职责——需要全员出动完成任务的特殊时刻 【岗位要求】 1、市场营销或相关领域学士学位/更高学历，或同等学历 2、2年至4年酒店业或酒店销售与市场营销领域工作经验，同时具备领导销售团队的直接管理经验，或教育背景加工作经验达到同等水平 3、必须熟练掌握当地语言 4、同时精通其他语言者优先 【我们的福利】 1、免费营养工作餐 2、星级员工住宿 3、每周双休 4、年度健康体检 5、国内及跨国发展的品牌机会 6、洲际品牌学习 7、洲际酒店全球员工价（低至2折入住） 8、带薪年假

The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional Marketing teams to verify all local social, and digital marketing efforts are effectively integrate with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing tradition and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. Duties & Responsibilities: Design -       Follow up all collateral printings including brochures, fact sheet etc. -       Follow up Hotel E-advertising & hotel promotional E-brochure, flyer design. -       Constant update on hotel email footer. -       Follow up hotel giveaway designs. -       Participates in the preparation of marketing strategic plans. -       Accesses sales and marketing data. -       Takes ownership by developing, executing and following up on the hotel's public relations and advertising schedules. Photo taking -     In charge of photo takings for activities, VIP arrivals and simple cuisine photos. -     Follow up on site photo shooting with professional photographer. -     Follow up with any third-party on-site photo or video shooting. Online marketing -       Keep all the correct information updated on hotel social media platforms including processing copywriting and photo. -       Follow up advertisings and selling with online companies including update hotel information, special offer package and marketing cooperation activities. -       Work with MI to follow up on any search engine related jobs. Other tasks -       Maintain hotel database (media & combine database from F&B and rooms). -       Maintain hotel media kits and keep photo library organized. -       Minutes for weekly departmental meeting. -       Assist in composing press releases and translations. -       Assist in any PR activities. -       Assist any other tasks directed by direct manager. Required: 4-year bachelor’s degree in marketing, Public Relations Business, or related major; 2 years’ experience in the sales, marketing, digital or related professional area, hospitality marketing or digital advertising agency experience preferred. Additional Skill required: -       Fluent in both Chinese and English, with excellent written and verbal communication skills in both languages. -       Good interpersonal & communicative skills. -       Ability to work independently and as a team.

【岗位职责】 1、协助总经理制定并执行酒店发展战略、年度经营计划及各阶段工作目标分解，监督落实各项任务指标； 2、负责总经理日常行程安排、会议组织及重要文件起草，做好跨部门协调与信息传达工作； 3、跟踪分析酒店运营数据（营收、成本、客户满意度等），定期提交经营分析报告并提出优化建议； 4、统筹总经理交办的专项任务（如大型活动筹备、政府接待、品牌合作等），确保项目高效推进； 5、参与酒店管理制度与流程的优化，监督各部门执行情况，推动运营标准化建设。 【岗位要求】 1、本科及以上学历，酒店管理、工商管理或相关专业优先，3年以上高星级酒店总经理助理/部门经理经验； 2、精通酒店运营全流程，熟悉新疆旅游市场及行业政策者加分； 3、具备出色的数据分析、公文写作及PPT制作能力，能独立完成经营报告； 4、英语听说读写流利，熟练使用Opera、MS Office等办公系统； 5、抗压能力强，适应高强度工作，具备优秀的跨部门沟通与资源整合能力。

- Basic Chinese Communication - Opera Knowledge & Skill Managing the operation of the Guest Relation by assisting our guests with enthusiasm, efficiency and professionally at all times. Always maintaining the Rosewood’s high standards of service and hospitality. Have a thorough knowledge of all Guest Relation operations. Providing information and training to Guest Relation associates when needed. Maintain Rosewood high standards of service and hospitality at all times. - Ensures the Guest Relations Team maintain complete knowledge of and comply with all departmental policies, service procedures and standards (Hotel & LQA) on a daily basis.- Monitor TrustYou and take necessary action to ensure service level and engagement are always up to hotel standard and goal set by the management in order to maintain high customers’ satisfaction and loyalty.- Determine the selling procedures of the day and ensure your team is aware. Inform your shift of any facts relevant for that day.- Motivate and provide a working environment in which associates are productive and working together to their strongest ability. Ensure positive communication with associates and manager, keeping morale high.- At all times strive to represent hotel in most professional, courteous and efficient manner.- Communicate all new policies and procedures to all associates.- Continuously strive for new thoughts and ideas to improve and strengthen the Guest Relation, up-dating procedures and implementing them.- Handle any guests’ problems or complaints in an understanding and hospitable manner. Ensure they are resolved and followed through- Monitor associates appearance on a daily basis, ensure the correct dress code is adhered to, to maintain our professional image.- Quickly establishes rapport and develops friendly relationships with regular hotel clients.

工作描述 Job Description             对酒店信息、印刷品等公共资料负责，符合集团及品牌标准， 并收集掌控竞争对手及市场信息 Responsible for hotel information, printings etc,, to ensure meet the brand and the hotel group standard, and be awarness of competitors and marketing information 维护各种媒体、政府、组织的良好关系，维护酒店和集团的良好形象 Establish good relationship with media, government, organization, to maintain good image of the hotel and the brand. 协助落实实施酒店公关及广告宣传活动 Assists in hotel PR actitivities and Advertisement 协助市场传讯总监作好日常部门各项管理工作 Departmental Management          任职资格 Qualification                                                                                                                             全日制大学本科（含）以上学历 University Graduate and above education level 在国际连锁饭店集团担任类似的工作岗位，具有至少2年的经验 Min 2 years experience in similar capacity with international chain hotels 具有良好的团队协作精神，诚实可靠、品行端正 a good team spirit of collaboration,excellent interpersonal skills,honest and reliable,Decency 具有较强的工作责任心和学习能力、良好的团队合作意识 Have a strong sense of responsibility and learning ability,a good team spirit of collaboration

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximise the hotel’s positive exposure in local, national and international markets. Ideally with a university degree or diploma in Communications. Minimum 2 years work experience as Communications Manager or Assistant Marketing Communications Manager. Good problem solving, writing, administrative and PR skills are a must.