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  • 上海 | 经验不限 | 中专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 领导好
    • 包吃包住
    • 人性化管理
    • 帅哥多
    • 美女多
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 1. 负责宴会厨房的人员管理、创收、成本管控等工作; 2. 熟悉中餐菜品制作和菜品创新工作; 3. 熟悉食品卫生安全标准,保持厨房工作在标准下执行。 岗位要求: 1. 3年及以上厨师工作经历,至少1年的厨房管理经验; 2. 具备良好的中餐烹饪知识和基础; 3. 具备良好的传授厨房专业技能的能力; 4. 良好的沟通和解决问题能力。 上海卓越铂尔曼大酒店作为雅高集团旗下酒店,在招聘过程和工作条件中尊重多元、平等与包容的承诺,确保每位员工和客人都能充分展现自我。 期待您的加入!
  • 上海 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 带薪年假
    • 午餐补贴
    • 年度旅游
    • 一周休两天
    • 员工生日礼物
    • 节日礼物
    • 技能培训
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责西餐厅日常菜品准备及烹饪工作,会烹饪亚热菜系 2、协助主厨进行菜单研发与菜品质量控制 3、管理厨房设备维护及食材库存 4、确保食品安全卫生标准执行 5、培训指导初级厨师工作 6、完成每日厨房运营报表 【岗位要求】 1、具备西餐烹饪基础技能 2、能适应早晚轮班工作制 3、掌握食品安全操作规范 4、具备团队协作意识 5、有成本控制意识 6、能承受厨房工作压力
  • 美容师

    1万-1.5万
    上海-徐汇区 | 2年以上 | 学历不限
    • 投递简历
    【岗位职责】  1、负责为顾客提供专业的美容护理服务,包括但不限于面部护理、身体护理、SPA等项目,确保服务质量和顾客满意度;  2、根据顾客的皮肤状况和需求,制定个性化的护理方案,并提供专业的美容建议;  3、熟练掌握并操作各类美容仪器设备,确保操作规范和安全; 4、维护美容区域的清洁与卫生,确保工作环境符合行业标准; 5、积极向顾客推荐店内产品及服务,协助完成销售目标;  6、定期参加公司组织的技术培训和考核,不断提升专业技能和服务水平;  7、与团队成员协作,共同完成门店的业绩目标。  【岗位要求】   1、具备2年以上美容师工作经验,熟悉各类美容护理流程及手法;   2、持有美容师资格证书或相关职业培训证书者优先;   3、具备良好的沟通能力和服务意识,能够与顾客建立信任关系;   4、工作细致认真,责任心强,能够承受一定的工作压力;   5、具备团队合作精神,服从工作安排;   6、对美容行业有热情,愿意持续学习和提升专业技能。
  • 上海 | 经验不限 | 学历不限 | 食宿面议
    • 五险一金
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 带薪年假
    • 技能培训
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    主要职责: 1. 依从朗廷国际集团的标准、规章和程序 2. 在晨会时与楼层主管交接工作 3. 在工作场所依照并演示健康和安全的规定 4. 有计划先后地完成被分配的客房工作 5. 确保向客房协调员汇报所有的工程维修 6. 向楼层主管和安保员汇报所有突发事件和意外。 7. 确保工作间保持整洁 8. 确保所有走廊保持整洁 9. 确保服务员手提篮和工作间的备品齐全,从而方便第二天服务员的工作 10. 完成每日的突发事件分配 11. 了解酒店信息设施和活动并合理回答客人的询问 12. 下班前确保与楼层主管、客房协调员或客房部培训员有正确的工作交接 13. 依照郎廷国际酒店集团原则,以身作则 14. 关心宾客和关爱同事从而营造积极的工作环境 15. 在规定范围内使用万能钥匙并对所分配的万能钥匙承担责任 16. 有系统的完成被分配的楼层工作 17. 每日清点客人迷你吧饮料使用情况,并在宾客退房前,准确无误地将所消费项目入账 18. 保持迷你吧储备充足,如储备较低,应与客房协调员沟通 19. 补充迷你吧推车内所需物品以确保日常工作所需储备 20. 在夜床服务中,确保被褥翻开,关闭窗帘,废纸篓清空,并且根据标准补充用过的毛巾,备品和整理卫生间 21. 根据特殊要求,在房内摆放,例如:在床头放置矿泉水,热巧克力,茶包,在床上放置纪念品,在床边放拖鞋等等 22. 确保和楼层主管有正确的工作交接 23. 执行任何管理层委托的工作
  • 上海 | 经验不限 | 学历不限 | 食宿面议
    • 五险一金
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 带薪年假
    • 技能培训
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    主要职责: 1. 依从朗廷国际集团的标准、规章和程序 2. 在工作场所要意识,并依从健康及安全的政策 3. 根据班次要有系统的完成分配的任务 4. 在当班领班的指示下确保功能室的干净 5. 在必要时,局部清洁酒店公共区域的污物 6. 按经理或当班主管的要求清洁或整理房间 7. 对客人的需求要及时回复 8. 根据领班或经理的要求,灵活机动清洁某些地方 9. 与同事、领班和经理合作良好 10. 注意所有同事的设施设备和活动,对客人的要求要有合适的回复 11. 确保与上个班次和下个班次做好交接工作 12. 确保所有的设备都维护完好,合理使用并在下班前清洁干净 13. 确保所有的维修问题正确的汇报给维护部门 14. 能完成房务总监、客房部经理及领班所给予的其它工作 15. 依照朗廷国际酒店集团原则,以身作则 16. 执行任何管理层委托的工作
  • 餐饮主管

    5.5千-6千
    上海-徐汇区 | 1年以上 | 学历不限 | 提供吃
    • 五险一金
    • 岗位晋升
    • 带薪年假
    • 管理规范
    • 领导好
    • 人性化管理
    • 工作环境好
    • 地理位置方便
    精品酒店 | 50-99人
    • 投递简历
    岗位职责 1. 日常运营协助 协助经理制定餐饮部月度、季度工作计划,跟进餐厅、宴会、会议等各类餐饮活动的筹备与执行,确保流程顺畅。 监督各班组员工的出勤、仪容仪表与服务规范,协助开展班前会、岗位培训及技能考核工作。 巡查餐饮区域的环境卫生、餐具摆放、菜品呈现情况,及时处理现场突发问题(如客户投诉、设备故障)。 2. 客户关系维护 主动对接重要客户或宴会主办方,了解需求并跟进服务细节,收集客户反馈意见并整理上报,提出改进建议。 协助处理客户投诉,协调厨房、服务等部门给出解决方案,提升客户满意度与复购率。 3. 成本与库存管控 协助经理进行食材、酒水、餐具等物资的盘点与出入库管理,监控物料消耗,降低损耗与浪费。 配合财务部门核对餐饮营收数据、账单明细,确保账目清晰准确。 4. 行政与沟通工作 负责餐饮部各类文件、报表的整理、归档与上报,如营业日报表、客户满意度统计表、员工考勤表等。 协调餐饮部与前厅部、客房部、采购部等相关部门的沟通协作,保障跨部门工作顺利推进。 完成上级交办的其他临时性任务。 二、 任职要求 1. 学历与经验:大专及以上学历,酒店管理、餐饮管理等相关专业优先;1年以上酒店餐饮部相关工作经验,熟悉餐厅或宴会运营流程。 2. 技能要求:具备良好的服务意识与沟通协调能力,能灵活处理各类突发状况;掌握基本的办公软件操作(Word、Excel、PPT);有了解使用opera系统的优先。 3. 素质要求:工作认真负责,抗压能力强,具备团队协作精神;形象气质佳,普通话标准,有一定的外语沟通能力者优先。 4. 其他要求:能适应轮班、节假日加班的工作节奏。
  • 上海-徐汇区 | 1年以上 | 学历不限
    美发养发/美甲/纹绣 | 1-49 人
    • 投递简历
    岗位职责 1、提供洗、护、养、疗等护理服务。 2、为客户提供专业养发护理知识和方法,提升客户满意度。 3、定期学习理论知识和提升专业技术。 岗位要求 1、形象好,气质佳,年龄35到40岁优先。 2、曾在美容院,头疗馆工作,有经验优先。 3、沟通理解能力强,掌握基础且规范的按摩手法,具备扎实的专业技能基础,拥有高度的服务意识。
  • 美容师

    4千-5千
    上海-嘉定区 | 1年以上 | 学历不限 | 食宿面议
    美容院/会所/养生馆/SPA | 1-49 人
    • 投递简历
    职​位​要​求​:​ ​1​,​有​1​年​以​上​脸​部​护​理​工​作​经​验​;​ ​2​、​形​象​好​,​气​质​佳​,​在​1​8​到​3​2​岁​之​间​;​ ​3​、​性​格​开​朗​乐​观​,​自​愿​积​极​接​受​培​训​学​习​。​ ​4​、​有​责​任​心​,​沟​通​理​解​能​力​强​、​技​术​手​法​好​,​有​服​务​意​识​;​ ​5​、​具​有​亲​和​力​和​团​队​精​神​,​有​上​进​心​;​ ​6​、​月休四天 ​招​聘​人​数​:​2​人​ ​薪​资​:​5​0​0​0​+​上​不​封​顶​ ​薪​资​构​成​:​底​薪​+​提​成​+​手​工​提​成​+​耗​卡​提​成​+​业​绩​奖​励​+​年​底​奖​励​等​;​ ​福​利​待​遇​:​房​补​、​餐​补​、​团​建​、​节​日​、​生​日​福​利​
  • 餐厅厨工

    5.5千-6千
    上海 | 经验不限 | 学历不限 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 人性化管理
    西式餐饮 | 500-999人
    • 投递简历
    【岗位职责】 1、负责餐厅厨房的日常备餐工作,包括食材清洗、切配、腌制等基础加工 2、协助厨师完成菜品制作过程中的辅助工作,确保出餐效率 3、维护厨房设备及工具的清洁保养,保持工作区域卫生符合食品安全标准 4、按要求执行食材的储存管理,确保先进先出原则 5、配合完成每日开餐前的准备工作及收餐后的整理工作 【岗位要求】 1、身体健康,能适应餐饮行业工作强度及倒班制 2、具备基础厨房操作能力,有相关工作经验者优先 3、工作认真负责,服从管理安排,具备团队协作意识 4、持有有效健康证(可入职后办理) 5、对食品安全卫生有基本认知
  • 市场部经理

    1万-1.2万
    上海 | 3年以上 | 本科
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 人性化管理
    西式餐饮 | 500-999人
    • 投递简历
    一、核心岗位职责 1. 新媒体全链路运营:主导抖音、视频号、小红书等平台内容策略,独立完成品牌宣传视频的策划、脚本撰写、现场拍摄及后期剪辑(含调色、配乐、字幕、特效),输出符合巴西烤肉品类调性的短视频、宣传片等成品,同步管理图文内容发布与粉丝互动,提升账号活跃度与转化效率。 2. 外文媒体对接与海外传播:筛选适配的外文媒体、KOL建立长期合作,独立完成英文等外文宣传物料(文案、视频、图文)的制作与分发,统筹海外市场品牌曝光、媒体采访及合作活动落地,维护品牌国际形象。 3. 市场策略与品牌管理:深入分析餐饮行业趋势及竞品动态,制定年度/季度市场推广计划,明确品牌定位与传播方向,确保线下物料、线上内容、活动场景的品牌调性统一,提升拉蒂娜在高端西餐赛道的知名度与忠诚度。 4. 营销活动策划与执行:统筹新店开业、节日主题、异业联名等线上线下活动,负责方案设计、预算把控、跨部门协调(运营、销售、后厨)及现场执行,活动后通过数据分析复盘ROI,优化后续策略。 5. 团队与资源管理:带领市场部团队完成工作目标,制定绩效考核与培训计划;管理市场预算,优化投放渠道(本地生活平台、线上广告等);维护内外部合作关系(广告公司、供应商、媒体等)。 6. 市场调研与危机应对:定期开展消费者需求调研与竞品分析,形成数据报告支撑决策;建立品牌危机预警机制,及时处理舆情与客户反馈,维护品牌正面形象。 二、任职要求 1. 学历与专业:本科及以上学历,市场营销、传媒、英语等相关专业优先,具备良好的英文听说读写能力,能熟练对接外文媒体。 2. 工作经验:3年以上餐饮行业市场管理经验,有高端西餐/连锁餐饮品牌新媒体运营案例,精通短视频拍摄剪辑全流程,熟练使用Premiere、Final Cut Pro、DaVinci Resolve等工具。 3. 核心技能:具备敏锐的市场洞察力与创意策划能力,熟悉本地生活平台(美团、大众点评)及社交平台运营规则;能独立完成视频从创意到成片的全流程,审美符合品牌高端定位。 4. 综合能力:优秀的团队管理、跨部门沟通与商务谈判能力,具备预算管控与强大的数据分析处理能力,可以从数据上发现问题,给到解决方案,抗压性强,能适应活动期间弹性工作。 5. 加分项:有南美文化相关品牌推广经验、海外媒体合作资源或成功的餐饮营销活动者优先。
  • 上海 | 经验不限 | 学历不限 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 人性化管理
    西式餐饮 | 500-999人
    • 投递简历
    【岗位职责】 1、负责厨房日常运营管理,确保食品出品质量、卫生标准及操作流程符合公司要求 2、监督并指导厨房员工工作,合理分配任务,提高团队工作效率 3、根据菜单要求准备食材,控制食品成本,减少浪费 4、检查厨房设备运行状况,及时报修维护,确保安全生产 5、协助主厨开发新菜品,参与菜单设计与更新 6、严格执行食品安全法规和卫生管理制度,保持厨房环境整洁 【岗位要求】 1、具备扎实的烹饪技能,熟悉西餐或中餐制作流程 2、有较强的团队管理能力,能有效协调厨房各岗位工作 3、工作细致认真,责任心强,能承受高强度工作压力 4、了解食品成本控制方法,具备基础的厨房管理经验 5、持有健康证等相关从业资格证书 6、良好的沟通能力和团队合作精神
  • 上海 | 经验不限 | 中专 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 人性化管理
    西式餐饮 | 500-999人
    • 投递简历
    1、负责开餐前的所有准备工作,并协助及确认布置餐厅和餐桌、摆台及补充各种物品,做好全面准备 2、熟知菜单、酒单及其它方面的知识,以向宾客推荐各种食品及漕水 3、保持工作场地及餐具室内物品的齐全、干净、整洁 4、向宾客提供礼貌周全的服务,对于宾客的要求和需要及时做出回应及时向领班或餐厅主管汇报
  • 上海 | 经验不限 | 学历不限 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 人性化管理
    西式餐饮 | 500-999人
    • 投递简历
    【岗位职责】 1、负责西餐厨房的日常运营管理,包括菜单设计、食材采购、成本控制及菜品质量控制 2、监督并指导厨房团队完成食品制备、烹饪及摆盘工作,确保出品符合标准 3、制定厨房操作流程及卫生管理制度,确保符合食品安全及卫生规范 4、定期研发新菜品,根据季节及市场需求调整菜单 5、协调与其他部门的沟通合作,确保餐饮服务高效顺畅 【岗位要求】 1、具备扎实的西餐烹饪技能及丰富的厨房管理经验 2、熟悉西餐食材特性及烹饪工艺,能独立完成各类西餐菜品制作 3、具备良好的团队管理能力,能有效调动员工积极性 4、了解食品安全法规及厨房卫生标准 5、具备较强的成本控制意识及菜品创新能力
  • 上海-浦东新区 | 1年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: PROGRAM OVERVIEW The RMCC APAC Management Trainee Program is an 18-month fast-track development initiative designed to cultivate high-potential talent into revenue management experts. This program provides structured rotations, mentorship, and hands-on exposure to Hilton’s revenue management systems and strategies, ensuring readiness for revenue management roles within RMCC APAC. HOW YOU WILL MAKE AN IMPACT •Cross-Functional Exposure: Participate in structured rotations across RMCC APAC functions to build a comprehensive understanding of revenue management processes and commercial strategies. •Business Impact Projects: Collaborate on targeted projects aimed at optimizing revenue performance and driving sustainable business growth across APAC markets. •Analytical Contribution: Support pre-opening projects and analytics initiatives by leveraging data insights to enhance decision-making and operational efficiency. •Revenue Management Support: Assist in core revenue management activities assigned by SCRMs or RMCC leadership team, including dynamic pricing, demand forecasting, and performance reporting, ensuring accurate and timely execution. •Operational Coverage: Provide coverage during holiday periods and actively engage in shadowing programs to strengthen operational knowledge and practical skills. •Continuous Learning & Development: Complete essential e-learning modules and soft skills training to enhance technical expertise and leadership capabilities. 任职资格: WHY YOU’LL BE A GREAT FIT •Recent 2026 graduates or candidates with less than 24 months of full-time work experience. •Degree from a recognized hospitality or business institution. •Strong analytical and problem-solving skills with proficiency in data analysis tools. •Effective communication and collaboration abilities. •Fluency in English and Mandarin. •Demonstrated adaptability and initiative for innovation, high team spirit. •Efficient in the use of Microsoft Office tools and job-related information technology. CAREER DEVELOPMENT The program offers a clear career path to revenue management position, and the participants will benefit from structured mentorship, ongoing coaching, gain revenue management knowledge and exposure to APAC markets, positioning them for accelerated growth within Hilton.
  • 上海 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Key Responsibilities: HR Strategy and Talent Development:  Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.  Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.  Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility.  Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.  Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities  Design and implement business-driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:  Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.  Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well-being, safety, security, and hygiene.  Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.  Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.  Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.  Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.  Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.  Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:  Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.  Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.  Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.  Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.  Ensure L8 (AHOD) and above positions are filled in a timely manner to reduce impact on business and operation Total Rewards (Compensation & Benefits) Management:  Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing (Benefits) offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:  Manage ad-hoc team member relations issues, including but not limited to leadership-related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self-compliance audits to guarantee full adherence. Miscellaneous:  Strongly inclined to adhere to rules and set standards of behavior.  Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.  Carry out any other reasonable duties and responsibilities as assigned.  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格:  Bachelor’s degree and above.  Minimum 2 years of experience in a similar position with an international brand hotel.  Fluent in written and spoken English.  In-depth knowledge of local labor laws  Strategic planning ability  A collaborative and open-minded leadership style  Comprehensive knowledge of HR modules and department operations.  Able to coach and develop others.  Proficient in essential business and financial fundamentals  Excellent communication and interpersonal skills.  Strong organizational and multitasking abilities.  High level of emotional intelligence (EQ).  Technology Proficiency and Strong analytical skills  Empathy and a customer service-oriented mindset.
  • 上海 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control Cost Management: Support the operation to optimize efficiency of the cost base 任职资格: What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
  • 上海 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Key Responsibilities: Strategic Planning & Execution:  Develop and implement short and long-term strategic plans to achieve the hotel’s revenue and profitability targets.  Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.  Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.  Set pricing strategies and sales targets to optimize revenue generation.  Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed  Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packages Business Acumen:  Develop and implement sales strategies to Optimize occupancy and rate across all market segments.  Identify and pursue new business opportunities and build relationships with key clients and industry partners.  Analyze market data and trends to optimize revenue management strategies and pricing decisions.  Monitor and report on sales performance against targets and develop action plans to address any gaps. Communication & Collaboration:  Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.  Collaborate efficiently with Revenue Management Consolidated Center (RMCC) to create high value for hotel performance.  Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.  Represent the hotel at industry events and conferences to promote the brand and build awareness.  Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives. Leadership & Team Management:  Build, manage, motivate, and empower a high-performing team to achieve business objectives.  Provide clear direction, set expectations, and delegate responsibilities effectively.  Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.  Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.  Ensure compliance with company policies and procedures. Continuous Improvement & Innovation:  Stay informed about industry trends, best practices, and emerging technologies.  Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.  Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals. 任职资格:  Bachelor’s degree and above.  Passion for the hospitality industry, and Customer-centric mindset.  A minimum of 5-8 years of experience in commercials, with at least 2-3 years in the commercial leadership role such as Commercial Manager or Commercial Director.  Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.  Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.  Fluent in written and spoken English
  • 上海 | 8年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Strategic Planning & Execution:  Develops and implements strategic operational plans to achieve hotel financial goals, including labor optimization, inventory management, and operational cost control, while ensuring customer service and driving progress towards key performance indicators (KPIs) like GOP, RevPar, Customer Promise and Talent and Purpose etc.  Evaluates competitor strategies and market dynamics to identify opportunities for differentiation, working with commercial teams to develop pricing and marketing initiatives that enhance the guest experience and drive operational efficiency.  Evaluate and optimize operational processes to maximize efficiency and profitability (include proposing and implementing approved CAPEX budget).  Oversees the preparation of accurate financial reports and analyzes key performance indicators to forecast operational needs, develop departmental budgets, and track performance against operational targets.  Reviews of monthly operational reports and financial statements to determine hotel performance, join the monthly P&L and owner meeting ensure action plans in place.  Based on the hotel’s operational needs, certain duties may need to be handled when GM is absent. Guest Experience:  Lead and inspire operations team to consistently exceed guest expectations and deliver exceptional service.  Implement and monitor service standards across all operations departments.  Ensure full compliance of hotel operations with Hilton’s fire safety and food safety standards.  Ensure the continuous maintenance and regular updating of the hotel’s operational equipment and assets to align with the Hilton brand standards.  Analyze guest feedback and identify opportunities for improvement. Leadership & Team Development:  Provides effective leadership and direction to the operations management team, leading operations to effectively manage occupancy & rate, wages, and controllable expenses.  Develop and mentor team members, fostering a culture of continuous improvement and professional growth.  Build a high-performing team through effective communication, collaboration, and conflict resolution.  Implement Hilton standards and ensure compliance with company policies and procedures. Problem Solving & Decision Making:  Analyze complex operations issues and make informed decisions to resolve problems and drive operational excellence.  Demonstrate critical thinking and adaptability in ambiguous or challenging situations.  Take ownership of difficult situations and implement effective solutions.  Collaborate with the General Manager and other leadership team to address key property issues.  Draw on relationships with owners, department heads and external partners, to make wise decisions regarding operational activity and strategic goals. Continuous Improvement & Innovation  Stay informed about industry trends, best practices, and emerging technologies.  Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.  Continuously evaluate the effectiveness of operations strategies and adjust as needed to achieve business goals.  Actively engage in Travel with Purpose program 任职资格:  Bachelor’s degree and above are preferred.  Passion for the hospitality industry, and Customer-centric mindset, Experience in F&B or Rooms Management is preferred.  Experienced in hotel operations management, or seasoned in commercial management with strong operations sense is welcome, preferably in a similar size and type of property.  Advance operations management capability, including exceptional customer service skills, commercial acumen and leadership management.  Proficiency in Microsoft Office Suite and hotel management systems  Fluent in written and spoken English
  • 上海 | 8年以上 | 本科 | 提供吃
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 生日派对
    • 美食节
    • 温德姆员工价
    • 绩效奖金
    • 好评奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    一​​​、​​​工​​​作​​​职​​​责​​​ ​​​ ​​​1​​​.​​​ ​​​全​​​面​​​负​​​责​​​酒​​​店​​​整​​​体​​​运​​​营​​​管​​​理​​​工​​​作​​​,​​​统​​​筹​​​把​​​控​​​各​​​业​​​务​​​板​​​块​​​的​​​日​​​常​​​运​​​营​​​,​​​制​​​定​​​运​​​营​​​管​​​理​​​制​​​度​​​及​​​标​​​准​​​,​​​对​​​酒​​​店​​​运​​​营​​​成​​​效​​​负​​​总​​​责​​​,​​​保​​​障​​​酒​​​店​​​正​​​常​​​有​​​序​​​运​​​转​​​。​​​ ​​​2​​​.​​​ ​​​统​​​筹​​​协​​​调​​​各​​​运​​​营​​​环​​​节​​​,​​​梳​​​理​​​优​​​化​​​运​​​营​​​流​​​程​​​,​​​解​​​决​​​运​​​营​​​过​​​程​​​中​​​的​​​各​​​类​​​问​​​题​​​;​​​持​​​续​​​提​​​升​​​酒​​​店​​​服​​​务​​​品​​​质​​​、​​​运​​​营​​​效​​​率​​​与​​​客​​​户​​​满​​​意​​​度​​​,​​​建​​​立​​​客​​​户​​​反​​​馈​​​机​​​制​​​,​​​妥​​​善​​​处​​​理​​​客​​​户​​​投​​​诉​​​及​​​突​​​发​​​运​​​营​​​事​​​件​​​,​​​维​​​护​​​酒​​​店​​​品​​​牌​​​形​​​象​​​。​​​ ​​​3​​​.​​​ ​​​牵​​​头​​​落​​​实​​​并​​​达​​​成​​​酒​​​店​​​既​​​定​​​的​​​各​​​项​​​运​​​营​​​目​​​标​​​(​​​含​​​营​​​收​​​、​​​服​​​务​​​、​​​成​​​本​​​控​​​制​​​等​​​)​​​,​​​制​​​定​​​运​​​营​​​计​​​划​​​及​​​阶​​​段​​​性​​​目​​​标​​​,​​​定​​​期​​​复​​​盘​​​运​​​营​​​数​​​据​​​,​​​分​​​析​​​短​​​板​​​并​​​提​​​出​​​改​​​进​​​方​​​案​​​,​​​推​​​动​​​运​​​营​​​效​​​益​​​持​​​续​​​提​​​升​​​。​​​ ​​​4.​​​ ​​​配​​​合​​​酒​​​店​​​战​​​略​​​发​​​展​​​规​​​划​​​,​​​对​​​接​​​各​​​相​​​关​​​部​​​门​​​,​​​协​​​调​​​外​​​联​​​工​​​作​​​,​​​确​​​保​​​运​​​营​​​工​​​作​​​与​​​酒​​​店​​​整​​​体​​​发​​​展​​​同​​​频​​​。​​​ ​​​5​​​.​​​ ​​​根​​​据​​​酒​​​店​​​要​​​求​​​,​​​高​​​效​​​完​​​成​​​各​​​项​​​指​​​派​​​的​​​相​​​关​​​工​​​作​​​任​​​务​​​,​​​推​​​进​​​各​​​项​​​重​​​点​​​工​​​作​​​落​​​地​​​。​​​ ​​​二​​​、​​​岗​​​位​​​要​​​求​​​(​​​必​备​​​条​​​件​​​,​​​缺​​​一​​​不​​​可​​​)​​​ ​​​ ​​​1​​​.​​​ ​​​全​​​日​​​制​​​本​​​科​​​及​​​以​​​上​​​学​​​历​​​,​​​毕​​​业​​​于​​​9​​​8​​​5​​​或​​​2​​​1​​​1​​​院​​​校​​​,​​​具​​​备​​​扎​​​实​​​的​​​专​​​业​​​素​​​养​​​;​​​ ​​​2​.​​​ ​​​​​​拥​​​有​​​上​​​海​​​国​​​际​​​著​​​名​​​品​​​牌​​​五​​​星​​​级​​​酒​​​店​​​8​​​年​​​及​​​以​​​上​​​工​​​作​​​经​​​验​​​,​​​且​​​曾​​​担​​​任​​​酒​​​店​​​同岗位及以上职务,具备丰富的运营管理实战经验,能独立统筹酒店运营工作; ​3. 热爱酒店管理行业,责任心强、执行力强,具备良好的沟通协调能力、决策能力及应急处理能力,能承担运营管理相关责任。 4 .本市户籍,可接受休息日调至平时,可7天到岗优先。 三、重要提示 该岗位终面需到店,不能到店面试及不符合岗位要求的请勿投递。
  • 工程万能工

    4.5千-5.5千
    上海 | 1年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 生日派对
    • 美食节
    • 温德姆员工价
    • 绩效奖金
    • 好评奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    职​位​描​述​ ​岗​位​职​责​ ​1​、​负​责​酒​店​的​水​、​电​、​汽​、​空​调​、​电​梯​、​装​饰​、​装​潢​、​厨​房​、​P​A​设​备​等​机​电​设​备​的​日​常​维​修​保​养​和​计​划​性​维​修​保​养​工​作​。​ ​2、​按​工​作​程​序​,​保​证​维​修​单​、​工​作​指​令​单​上​规​定​的​工​作​尽​快​地​完​成​。​ ​3、​酒​店​各​区​域​的​家​具​、​木​制​固​定​设​施​的​维​修​、​维​护​。​ ​4、​天​花​、​玻​璃​、​镜​具​、​标​志​牌​的​维​护​保​养​。​ ​5、​各​种​沙​发​、​椅​子​、​柜​台​、​墙​面​包​布​的​维​修​和​更​换​。​ ​6、​家​具​油​漆​(​含​新​制​家​具​)​及​装​修​板​面​的​油​漆​。​ ​7、​机​电​设​备​及​其​水​管​、​蒸​气​管​、​通​风​管​的​油​漆​。​ ​8、​各​种​砌​筑​工​程​、​地​面​贴​面​修​补​、​墙​面​刷​白​、​天​花​批​灰​、​刷​白​、​屋​面​墙​面​补​漏​。 ​9、​保​证​客​房​和​厨​房​、​公​共​区​域​、​水​、​电​、​空​调​的​正​常​供​应​。​ ​10、​保​证​厨​房​设​备​的​正​常​运​行​,​发​现​故​障​及​时​维​修​。​ ​11、​客​房​卫​生​洁​具​及​设​备​需​要​维​修​时​,​应​及​时​维​修​的​同​时​做​好​对​客​服​务​准​则​。​ ​12、​负​责​酒​店​所​有​门​锁​、​窗​锁​、​门​地​弹​簧​抽​屉​锁​的​更​换​修​理​。​​ ​1​3​、​完​成​上​级​交​办​的​其​它​工​作​事​项​。​ ​1​4、​设​备​发​生​故​障​后​服​从​经​理​及​主​管​领​班​的​调​动​,​上​级​不​在​时​服​从​中​控​室​的​调​动​,​积​极​进​行​抢​修​,​紧​急​故​障​未​处​理​完​毕​。​ ​空​调​工​:​保​证​酒​店​空​调​设​备​正​常​运​行​,​ ​尽​可​能​降​低​能​源​消​耗​,​ ​降​低​运​行​成​本​,​做​好​各​种​设​备​的​年​度​,​季​度​,​月​度​的​保​养​与​维​修​。​ ​弱​电​工​:​负​责​酒​店​音​响​设​备​的​维​修​保​养​,​并​包​括​背​景​音​乐​,​ ​监​控​,​卫​星​电​视​,​ ​电​话​,​消​防​报​警​系​统​,​确​保​高​质​量​的​保​养​和​操​作​以​满​足​客​人​的​需​求​。​ ​强​电​工​:​配​电​值​班​保​证​酒​店​电​力​正​常​供​给​.​ ​维​护​酒​店​所​有​电​气​设​备​和​设​施​的​正​常​运​行​。​ ​装​修​工​:​有​效​地​管​理​酒​店​的​建​筑​,​室​内​外​地​面​和​设​施​的​维​护​保​养​,​确​保​所​有​饰​面​处​于​良​好​状​态​。​ ​锅​炉​工​:​负​责​锅​炉​及​相​关​设​备​的​运​转​和​维​修​保​养​。​ ​木​工​:​负​责​酒​店​内​的​所​有​木​制​物​品​的​维​修​保​养​。​帮​助​制​作​宴​会​或​会​议​所​需​的​物​品​以​及​其​他​部​门​的​要​求​。​ ​油​漆​工​:​负​责​酒​店​所​有​油​漆​工​作​,​维​保​酒​店​油​漆​装​饰​,​使​酒​店​呈​现​出​“​崭​新​”​的​状​态​。​ ​确​保​所​有​表​面​处​于​完​美​状​态​中​,​如​有​需​要​,​在​新​工​作​、​改​造​、​变​更​和​装​饰​工​作​中​予​以​协​助​。​ ​ ​ ​任​职​资​格​:​ ​1​、​身​体​健​康​,
  • 前台领班

    4.5千-5千
    上海 | 1年以上 | 大专 | 提供食宿
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 生日派对
    • 美食节
    • 温德姆员工价
    • 绩效奖金
    • 好评奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 · 督促管理当值期间前台接待工作,确保提供优质高效的服务。 · 在遵循酒店规章制度,维持优质高效服务的基础上设法解决所有宾客及员工遇到的困难和问题。 · 管理前台,用敏锐的判断力和决断力对当值期间的突发状况予以迅速解决。 · 友好诚挚的问候,耐心倾听,沟通并解决所有宾客与员工的困难和问题。在团队中起到表率作用,能应酒店需求调整工作时间。 · 通过训练及一致的管理,领导和激励团队员工。 · 培训部门高潜能员工,促进工作水平的提高及进一步的职业规划。 · 致力于酒店工作,为酒店发展提供创造性的建议,为顾客和整个团队提供高品质服务。 · 简单易懂的培训新员工,使其尽快达到胜任工作的最低标准,了解公司的期许与要求。 · 为顾客提供热情周到的服务,有宾至如归感。 · 依照预订为客人办理入住,核对预订信息,温德姆奖赏会员号,确保入住登记表的完整性及付款方式安全有效。 · 采取必要行动,及时有效的处理顾客的不满,适当的时候告知值班经理或宾客关系经理。回访客人,确保客人对解决方法满意。 · 维护顾客档案和信息,确保预订的有效性和准确性。 · 作为VIP客人最先联系到的部门,要确保他们的个性化服务。 · 引入新的荣誉客会会员,确保会员应得利益,为会员提供优质专业的服务。 · 按照客人的预定或喜好安排房间,并做详细目录管理。 · 确保宾客档案信息及时录入公安申报系统。 · 遵循温德姆集团品牌标准。 · 掌握温德姆酒店集团的基本概况。 · 了解酒店周边地区的最新信息,名胜,风景地等,为顾客提供方便。 · 确保前台和其他部门间的沟通交流,特别是客房部,餐饮部,财务部等。 · 维护酒店电脑系统信息数据的准确性,便于系统操作,确保前台运营设备的正常运转以及工作区域的整洁清洁。 · 确保信息的有效传递,尚未完成的事情逐一移交至有关人员,让宾客满意。参加日常例会及其他会议。 · 汇报最新的工作进展,确保前厅副经理和宾客服务经理对部门营运状况的了解。 · 确保前台的日常管理,包括但不局限于工作的监督,房间分配,报告,信用额度核对,电脑数据备份及主账的核对等。 · 核对入住登记表,会议及活动信息,预订备份等。 · 如有要求,提供完整的报告,并及时送至所需部门。 · 确保日常设设施备用品的维护保养和必需库存,所有物品记录有序。 · 警惕商业竞争行为, 促进积极的市场发展。 · 根据价格要求向客人提供相应物有所值的物品。 · 按照健康安全,危机管理部门,灾难处理方法,救火程序执行。在宾客关系经理不在场的情况下,参与救助行动。   · 严格遵守现金收付手续,确保所有收银员的现金账目准确无误,收支平衡。 · 收取现金,信用卡,代金券,公司或第三方付费等服务时要严格遵守酒店规定。 · 为客人提供保险箱,保证他们的财物安全。 · 跟进担保预订及付款方式,确保酒店收入。 · 帮助客人解决换房间事宜。 · 如有必要,该部门有权更改或补充该职位描述。 · 熟悉和掌握前台各项系统 · 完成任何其他合理的职责和被指派的职责。 岗位要求 1.  大学专科以上学历。良好的中英文读写能力。 2.  在上海国际四星级以上酒店前台一年以上相关工作经验,会使用Opera系统。 3.  善于与人交际,有亲和力,待人热情友善、机警灵活、工作勤奋。 4.  能适应三班倒的工作时间(做五休二),前台领班工作时间主要以早班、中班为主,人手充裕的情况下暂不安排夜班。 其他 本酒店所有岗位均要求到酒店现场进行面试。 前台另有提成与OTA好评奖励等其他收入。
  • 餐饮部经理

    1万-1.3万
    上海 | 3年以上 | 大专 | 提供吃
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 生日派对
    • 美食节
    • 温德姆员工价
    • 绩效奖金
    • 好评奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    餐饮部经理(餐饮部负责人)职位概述 全面负责酒店餐饮部各项业务与管理工作(包括餐饮服务与餐饮厨房),并直接汇报给总经理与业主。在为宾客提供独特的体验的同时,确保高质量的服务和标准。确保所有工作遵守政府对健康、安全及其它相关规定 工作职责 财务回报  参与制定部门年度预算与财务计划。重点监控食品、酒水与人工成本等方面的预算和费用。  与其他部门领导合作,发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。  确保安全处理信贷与财务交易。 员工团队 主管员工日常事务,计划和分配工作,为每个员工设定工作绩效目标。为员工提供教导、辅导并给予定期反馈,协助管理各种员工矛盾,提高员工绩效。  按照政府法规教育和培训所有团队员工。确保员工获得质量与服务标准方面的恰当培训,并为员工配备完成全部工作所需的工具与设备。  通过与其它部门的日常沟通和协作促进团队合作、提高服务质量。  根据公司规定和政策,对员工工资、纪律或其它与人力资源相关的事务提出建议或初拟方案。 宾客体验  确保所有餐饮场所及设施设备的整洁、除尘到位并根据预期业务量储备适量库存。若有任何维修需求,应立即通知工程部。  制定并达成质量与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应,确保宾客高度满意。  站在宾客的角度分析他们的需求,识别并满足宾客的期望,树立宾客忠诚度。  与宾客联络互动,确保达成宾客的期望。 企业责任  管理酒店的本地餐饮市场营销计划;参与和维护整个系统的餐饮市场营销计划和促销活动。随时留意 本地竞争对手动向和行业趋势。  确保食品、酒水、库存与设备的安全并采取恰当的储存方式,及时高效补充存货并避免浪费。 完成其它分配的任务,可能需要担任值班经理。 其他 本酒店所有岗位均要求到酒店现场进行面试。 有中餐运营背景优先。
  • 上海 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 生日派对
    • 美食节
    • 温德姆员工价
    • 绩效奖金
    • 好评奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力,为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。 6、在所负责的市场区域内,监视和报告市场及竞争者的情况。 7、准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。 8、积极地传播产品信息,在负责的市场内营造酒店的知名度。 9、在所负责的区域内,与市场销售总监、餐饮部经理一起计划餐饮销售攻势,并确保其实现。 10、主动参与,完成各种餐饮销售报告。 11、协助计划和配合餐饮销售活动。 12、协助配合开发制作所有酒店餐饮促销材料。 13、管理客户档案数据库,手工或以电脑更新客户档案。 14、执行上级要求的任务,完成市场销售目标。 15、遵守酒店酒店的员工守则。 16、遵守酒店酒店的政策及程序。 17、坚持不断的对自己的表现进行分析评估。 18、完成上级交给的其他任务。 岗位要求 1、掌握使用互联网及其它主要电脑系统的知识。 2、掌握应用销售及餐饮预订的电脑系统。 3、能够掌握和理解市场和竞争。 4、必须具备良好的中,英文读写能力。 5、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件。 6、良好的人际交往和沟通技巧。 7、独立工作和团队工作的能力。 其他 本酒店所有岗位均要求到酒店现场进行面试。 有上海星级酒店从业经历者优先考虑。
  • 保安部主管

    4.5千-6千
    上海-嘉定区 | 1年以上 | 高中 | 提供食宿
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 生日派对
    • 美食节
    • 温德姆员工价
    • 绩效奖金
    • 好评奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    1、贯彻执行国家有关安全保卫工作的方针政策和有关条例,根据酒店的特点和实际情况,协助上级制定和实施酒店的各项安全管理规章制度; 2、指导和督促各部门的安全工作,协助各部门建立健全各项安全规章制度并检查其落实情况; 3、及时、公正地处理在酒店内发生的一般性安全事故和事件,对重大安全事故要保护现场,迅速组织调查,并上报上级领导和公安机关; 4、对新入店的员工进行岗前安全培训,对在岗员工进行安全知识教育与安全素质检查。 5、根据酒店的特点,将消防工作列入安全工作重点,加强消防检查,消除火灾隐患,增强全员防火意识,定期组织消防演练; 6、建立群众性的治安、消防组织,抓好有关人员的业务培训; 7、做好酒店安全警卫工作,对酒店各部位进行安全检查,安排对酒店进行24小时保安巡逻,迅速认真的调查处理工作中发现的问题; 8、按政府相关行政部门规定此岗位就职人员,必须持有保安证书、四级消防证\中级消防证者; 9、需要进行安保各岗位的轮班换岗。 10、可接受翻班的工作时间(白班:08:00-20:00;夜班20:00-08:00),超时加班支付加班费。 其他 本酒店所有岗位均要求到酒店现场进行面试。 必须持有保安上岗证、四级消防证\中级消防证。
  • 上海 | 2年以上 | 中专 | 提供食宿
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 岗位晋升
    • 技能培训
    • 生日派对
    • 美食节
    • 温德姆员工价
    • 绩效奖金
    • 好评奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1、负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。 2、确保部门成本及各项费用,得以良好的控制。 3、根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算,并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 岗位要求 1、高中毕业学历或同等以上。 2、熟悉客房部专业知识,有国际品牌客房楼层工作经验优先。 3、掌握熟悉客房管理、服务流程和质量标准。 4、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。 5、有星级酒店相同岗位三年从业经历、熟悉并熟练使用OPERA系统。 其他 本酒店所有岗位均要求到酒店现场进行面试。能尽快到岗优先考虑。 楼层主管岗位需要平均每天打扫5间房间。
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