Primary Responsibilities主要职责 ·Doing negotiation with the business team and travel team about operations well. Promote the events positively. Expand the customer’s source, on the premise that to meet the highest interest of hotel. Sign the sales contract, and ensure sales plan would be finished. ·Deal with the letters and telephones about the meal and banquet booking or meeting of major clients, welcome their visiting. Keep and develop the business relationship well. ·Do communication and coordination job well with all department, check and implement about the contract administration and the arrangement of the important banquet or meeting, ensure achieve the sales promise. ·Set up each business negotiation profile. And set up the individual profile of food and drink frequent guest. ·Protect the benefit of hotel; obey sales and activity rules of hotel strictly. ·Give a polite compliment to honored guest of hotel, know whether they satisfy the service of hotel, whether need some assistances to solve problem. ·Administering every task in the banquet meeting notice list should according to the agreement which signed with clients. And pay attention to the hotel arrangement in reason and right. ·Know the situation of the local and outside company market, keep contact with the potential company, mastery the business sales chance, and supervise the banquet SM to do the sale well of their responsive regions and clients. ·做好与商务团体、旅行团体等进行业务洽谈，积极推销宴会，开拓客源，在满足酒店利益的前提下，签订销售合同，并确保销售计划的完成。 ·处理主要客户订餐、订宴会或会议的函电，接待他们的来访，与他们保持和发展良好的业务关系。 ·与所有部门搞好沟通和协调工作，检查落实合同执行情况以及重要宴会或会议的安排，确保实现销售时的承诺。 ·建立各种业务会谈的档案。详细建立餐饮常客的个人档案。 ·维护酒店的利益，严格遵守酒店的销售和动作规程。 ·进行销售拜访，经常对商务公司、旅行社和政府客户进行个人拜访，建立良好的合作关系和将来业务的联系。 ·礼貌问候酒店的宴会消费贵宾，了解是否满意酒店的服务，是否有需要协助解决。 ·宴会会议通知单上每项工作要根据与客户签订的协议执行，并注意店内安排合理性和正确性。 ·了解本地及外埠企业市场情况，与有宴会会议潜力公司保持经常性联系，掌握销售机会，并跟跟进好所负责区域客户。 Knowledge and Experience知识和经验 ·Have more than five years work experiences about sales in hotel, should be engaged in basic level job ·Have the strong ability of social campaign, adapt to changes, and judge. Mastery sales professional knowledge, can guide the subordinate work ·Have the ability of language and can use a foreign language to do operation ·Mastering the knowledge of banquet sales skills, have the strong practice experience and positive attitude to work ·具有五年以上酒店销售相关工作经验，从事过基层工作。 ·具有较强的社会活动能力、应变能力及判断能力，熟悉本职工作，掌握一定销售专业知识，能引导下级人才工作。 ·具有一定语言文字能力，并能熟练运用一门外语进行业务活动。 ·掌握一定宴会销售的技能、技巧知识，并具有较强的实践经验，以及积极的工作态度。

Primary Responsibilities主要职责 · Maintains thorough knowledge of all strength and cardiovascular equipment and their programs as well as the proper use, alignment, safety and contraindications. · Day to day operations of the Fitness Center, including condition of the facilities, security of swimming pool and Gym property, maintenance of an accurate schedule of events, ensuring of availability of regular supplies and operations of the Fitness Center. · Possess knowledge about all aspect of Willow Stream treatments and the facility to ensure guests are provided with accurate information, and inquiries are responded to with complete details. · Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. · Ensure, administer and check all operating equipment in the club is working properly, cleaned and kept safely by our team members and to inform the Fitness Center Manager ,engineering department when repairs needed. · Obtain needed equipment, facilities, and materials and oversee their use. · Maintains current CPR, First Aid certifications, attends health & safety courses · Promote and sell the services of the Fitness Center and maximize the potential of all sales. Do demonstrations and presentations as required. Oversee Press visits, PR and VIP visits. · Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment. Observe participants and inform them of corrective measures necessary for skill improvement. · To deal with problems, enquiries and complaints from Health Club clients.   · 对所有力量和有氧设备及其流程以及正确的使用、校准、安全和禁忌进行全面了解。 · 确保健身中心的常规的营运状况，包括设备的使用条件，泳池及健身房区域的安全，以及相关事件的记录。 · 掌握水疗和设施各方面的知识信息，以确保为客人提供信息，及完整详细地回应客人询问。 · 能适应根据酒店工作需要调整工作时间。 · 检查健身中心所有设备，器械是否正常工作， 监督保持设备的清洁和安全性，如有设备需要维修， 及时报告健身中心经理及通知工程部门维修。 · 获悉必需的器材，设备，乃至一些在海外所使用的设备器材。 · 在运动及娱乐活动中和使用其他设备锻炼的过程中， 要强调和说明安全规则。监督使用者， 告诉他们正确的使用方式。 · 具备心肺复苏证书，急救证书，参加健康和安全课程。 · 促进和销售健身中心的服务，促进所有销售的可能性,有必要时做适当的示范和解释，多留意传媒、PR、VIP顾客。 · 处理问题,调查健身中心客人的投诉。 Knowledge and Experience知识和经验 · Certified in first-aid training courses. · Proficient in Mandarin (verbal and written) with basic English communication skills. · Must possess Personal Trainer Certification through an internationally recognized certifying agency or organization such as ACE, ISSA, HFPA, NASM, IPTFA, and AASFP. · Well complete each work task designated at the above Job Responsibility. ·  Ability to operates the gym equipment and swim, Ability to work under pressure and deal with stressful situations during busy period.   · 通过急救培训课程认证。 · 普通话说写能力流利，及基本的英文交流能力。 · 必须拥有通过国际认可的认证机构或组织，如ACE、ISSA、HFPA、NASM、IPTFA和AASFP，获得个人的培训证书。 · 与所有人才保持良好关系，在任何时候保护人才及客人的信息。 · 熟练掌握使用健身及游泳设备，面对大量工作时，能承受工作压力，能处理紧急情况。

Primary Responsibilities主要职责 ·Receives and records reports from housekeeping sections regarding missing, defective or damaged equipment, prepares maintenance work orders and sends same to engineering department. ·Types or inputs to computer for all reports, memoranda and correspondence for Exec. Housekeeper and maintains file of same. ·Types or feeds into computer inventory reports of all Housekeeping supplies and equipment. ·Keep personal records of talents, attendance sheets, change forms, annual leave, sick leave accident report etc. ·Prepare purchase requisition for housekeeping and follow-up progress of purchase orders.   ·接收和登记客房部内设备的丢失、缺少或破坏情况，准备好请修任务并送到工程部。 ·将所有的工作报告、备忘录和信件输入电脑，并保存所有的文件。 ·将客房部的供货和设备的盘点情况输入电脑。 ·对人才的出勤、岗位变动、年假、病假的情况做出记录。 ·准备部门采购需求并跟踪采购情况。   Knowledge and Experience知识和经验 ·Diploma or Degree preferably in hospitality or related field ·Have experience in related field of hotel and engaged in similar position before ·Strong oral and written communication skills ·Computer skills( Office, Outlook, Opera) ·Skill to office software ·大专及以上学历在酒店或相关领域优先 ·有酒店相关领域工作经验并且从事过类似岗位 ·较强的书面和语言沟通能力 ·计算机能力强 ·能熟练操作办公软件

Primary Responsibilities主要职责 ·To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized. ·Sets high standards and establishes demanding but achievable goals. ·To ensure that the outlet team projects professionalism, that employees are well trained in their jobs and are well-groomed and uniformed. ·To continuously seek ways to management in the outlet to maximize revenues and profit. ·Participates in schedule training and development programs provided by the hotel to improve self and department standards. ·Enhances individual performance, effective coaching, counseling or appropriate delegation. ·Builds a strong teams which works well together and which is mutually supportive.   ·对于销售和成本方面，随时更新财务数据（预算与实际）， 并确保销售额和利润。 ·制定高标准，并建立可以实现高标准目标的要求。 ·确保所有餐厅团队的专业性，确保所有人才都得到了良好的培训，且仪容仪表符合酒店规定。 ·想法设法，管理餐厅部门的收入和利润。 ·参与酒店安排的培训和发展计划来改善自我和部门标准。 ·提高个人绩效，有效指导、咨询或适当的授权。 ·建立一个强大、合作、相互支持的团队。 Knowledge and Experience知识和经验 ·Good oral and written communication skills. ·Min 10-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain. · Hotel Restaurant Management graduate. · Associate degree or above. ·Experienced in all aspects of restaurants service. ·Must be well-presented and professionally groomed at all times. ·Excellent leader and trainer with solid motivational and teamwork skills. · Attention to detail and strong interpersonal skills to deal with diverse talent.  · Salary negotiable. ·良好的口头及书面沟通能力。 ·至少10年酒店相关运做经验，具有国际连锁酒店工作经验。 ·酒店管理专业毕业。 ·全日制大专（含）以上学历。 ·餐饮服务的各方面丰富经验。 ·始终保持良好和专业的形象。 ·优秀的领导者和培训师，具备良好的激励和团队合作能力。 ·注重细节，良好的人际交往能力，能够和不同的人才相处。 ·薪资面议。

Primary Responsibilities主要职责 ·Manage the Daily Housekeeping Department Operations. ·Cleanliness and presence of guestrooms and public area. ·Provide Guest’ Experiences that Exceed Guests’ Expectations. ·Management and Leadership of the Housekeeping Team. ·Involvement as a Member of the Housekeeping Leadership Team ·Accuracy in labor and cost control. ·Ensure wherever possible that colleagues are provided with a work place free of discrimination, harassment and victimization.   ·管理客房部日常的运营。 ·确保客房及所有公共区域的清洁和状态。 ·为客人带来超越期待的入住体验。 ·管理和领导客房团队。 ·参与酒店管理。 ·确保人工成本及费用成本。 ·确保提供给同事们一个没有歧视、骚扰和危险的工作环境。 Knowledge and Experience知识和经验 ·Diploma or Degree preferably in hospitality or related field. ·Minimum three (3) years relevant experience in a Housekeeping managerial position in a renown international hotel brand. ·PMS and Office software knowledge. ·Outstanding knowledge with the technical skill and product in Housekeeping. ·酒店管理或相关专业的本科或专科学历。 ·在知名国际酒店内从事至少三年客房部管理岗位的经验。 ·熟悉并掌握Opera酒店管理系统和各类办公软件。 ·优秀的中英文听说读写能力。 ·在客房部相关技术与产品方面的杰出知识。

Primary Responsibilities主要职责 ·Doing negotiation with the business team and travel team about operations well. Promote the Rooms positively. Expand the customer’s source, on the premise that to meet the highest interest of hotel. Sign the sales contract, and ensure sales plan would be finished. ·Deal with the letters and telephones about the Rooms booking of major clients, welcome their visiting. Keep and develop the business relationship well. ·Do communication and coordination job well with all department, check and implement about the contract administration and the arrangement of the important arrivals, ensure achieve the sales promise. ·Set up each business negotiation profile. And set up the individual profile of Rooms frequent guest. ·Protect the benefit of hotel; obey sales and activity rules of hotel strictly. ·Give a polite compliment to honored guest of hotel, know whether they satisfy the service of hotel, whether need some assistances to solve problem. ·Administering every task in the arrivals notice list should according to the agreement which signed with clients. And pay attention to the hotel arrangement in reason and right. ·Know the situation of the local and outside company market, keep contact with the potential company, mastery the business sales chance, and supervise the Rooms SM to do the sale well of their responsive regions and clients. ·做好与商务团体、旅行团体等进行业务洽谈，积极推销酒店客房，开拓客源，在满足酒店利益的前提下，签订销售合同，并确保销售计划的完成。 ·处理主要客户订房的函电，接待他们的来访，与他们保持和发展良好的业务关系。 ·与所有部门搞好沟通和协调工作，检查落实合同执行情况以及重要订房、入住安排，确保实现销售时的承诺。 ·建立各种业务会谈的档案。详细建立入住常客的个人档案。 ·维护酒店的利益，严格遵守酒店的销售和动作规程。 ·进行销售拜访，经常对商务公司、旅行社和政府客户进行个人拜访，建立良好的合作关系和将来业务的联系。 ·礼貌问候酒店的住店消费贵宾，了解是否满意酒店的服务，是否有需要协助解决。 ·入住通知单上每项工作要根据与客户签订的协议执行，并注意店内安排合理性和正确性。 ·了解本地及外埠企业市场情况，与有订房潜力公司保持经常性联系，掌握销售机会，并跟跟进好所负责区域客户。   Knowledge and Experience知识和经验 ·Have more than five years work experiences about sales in hotel, should be engaged in basic level job. ·Have the strong ability of social campaign, adapt to changes, and judge. Mastery sales professional knowledge, can guide the subordinate work. ·Have the ability of language and can use a foreign language to do operation. ·Mastering the knowledge of banquet sales skills, have the strong practice experience and positive attitude to work. ·具有五年以上酒店销售相关工作经验，从事过基层工作。 ·具有较强的社会活动能力、应变能力及判断能力，熟悉本职工作，掌握一定销售专业知识，能引导下级人才工作。 ·具有一定语言文字能力，并能熟练运用一门外语进行业务活动。 ·掌握一定宴会销售的技能、技巧知识，并具有较强的实践经验，以及积极的工作态度。

Primary Responsibilities主要职责 To conduct frequent and thorough inspections of Restaurant department (at least once a week). To feel comfortable with using all F&B Hotel software as well as general administration programs. Supervise functions. Supervise outlet service. Build and maintain positive relationships with all internal customers and guests in order to exceed their needs. Take action to address these needs in order to exceed their expectations. Maintain current Hotel information to be able to provide information to guests. Implements Procedures which enhance the guest experience. Implement working schedule based on forecast, banquet reservation, group and VIP arrivals. Record sales, complaints, solutions and equipment. Make recommendations to superior, improve working efficiency and sales so as to increase resources and control cost. 经常对餐厅部门进行彻底检查(至少一周一次)。 灵活地使用所有酒店餐饮软件以及行政程序。 监督和管理所有餐饮活动。 监督和管理部门服务标准。 与所有的酒店客人建立并保持积极的关系。 努力去预知客人需求以便满足并超出他们的需求。 了解酒店知识以提供给客人最新信息。 执行正确的程序以提高客人的体验。 根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。 做好销售、宾客投诉、解决办法及相关人才、设备的记录。 给领导提出建议，提高工作效率，促进销售，并达到增源节支的目的。 Knowledge and Experience知识和经验 Good oral and written communication skills· Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel. Hotel Restaurant Management graduate· Associate degree or above· Experienced in all aspects of restaurants service. Must be well-presented and professionally groomed at all times · Excellent leader and trainer with solid motivational and teamwork skills·Attention to detail and strong interpersonal skills to deal with diverse talent· 良好的口头及书面沟通能力。 至少2年酒店相关运做经验，具有国际连锁酒店工作经验优先考虑。 酒店管理专业毕业·全日制大专（含）以上学历餐饮服务的各方面丰富经验。 始终保持良好和专业的形象，优秀的领导者和培训师，具备良好的激励和团队合作能力·注重细节，良好的人际交往能力，能够和不同的人才相处。

Primary Responsibilities主要职责 To work on a rotation basis within Housekeeping. To cleaning and upkeep carpets, upholstery and hard flooring in accordance to Hotel standards. To handle equipment and cleaning supplies with care. To respond to paging and follow up where cleaning is needed. Clean the multi-function hall, lounge and office according to hotel standards. To ensure cleaning equipment is in order and stored appropriately. Attend to general cleaning of restaurants, offices and public area assigned to him/her periodically by shampooing carpet, dusting and cleaning chandeliers, ceiling, A.C grills and other hard to reach fixtures and places asides form performing his daily cleaning duties. 在日常工作中参加清洗餐厅、办公室、公共区域地毯的工作，同时打扫吊灯、天花板，空调架或其他死角的卫生。 做好客房部基础工作运转，按照饭店的标准清洗地毯、硬地面和家具。 小心使用机器，及时清洁机器。 及时清洁责任区域并时刻保持其整洁。 根据酒店标准打扫多功能厅、休息室和办公室。 确保所有清洁器材正确摆放，并适当保存。 Knowledge and Experience知识和经验    Relevant work experience and be familiar with marble restoration, stone maintenance, carpet cleaning, the use of cleaning supplies, and equipment upkeep. 酒店相关工作经验优先考虑。熟悉大理石翻新，石材保养，地毯清洁，清洁用品的使用，机器设备的维护等。

Primary Responsibilities主要职责 Collect and count contents of all envelopes daily deposits witness by Security Officer. Collect all checks which are documented in the cheque control list. Deposit all cash, checks and foreign exchange into the bank. Maintain record of all Cashiers overages and shortages. Maintain petty cash fund and record of disbursement. Prepare petty cash payments vouchers and ensure supporting documents are properly attached and explained. Control the issue, audit and return of all house banks along with the paperwork associated. Ensure all house floats are supported by current, fully completed and approved house bank contracts and recipient fully understands contract per hotel policy. Ensure house float is returned by any terminating talents. After float has been returned, cancel float contract.  Maintain log of all house banks and issued banks. Prepare and consolidate hotel’s daily deposit. Prepare General Cashier Daily Bank In Report.  Attached the bank in slip for verification by General Ledger. To prepare daily General Cashier Report and forward to Chief Accountant/FM for review. Prepare bank deposits and maintain file of duplicate bank receipt. Ensure no discrepancies in main safe and maintain log of variances. Prepare safe count sheet weekly and submit to Director of Finance. Income Auditor audits the cash once a month. Maintain adequate supply of small change for cashiers. Responsible distribute daily Bank Balance report to Director of Finance and General Manager. Responsible to pick up the Bank Balance Voucher monthly.  Follow all hotel policies and procedures pertaining to the General Cashier and cash handling. 每天收集清点所有装现金的信封，并要求有一名保安员在场。 核对支票收入登记本。 将所有收入现金、支票和外币存入银行。 记录将所有收银的长短款。 保持酒店备用金的流量正常并作现金支出记录。 填制现金付款凭证并附上有关文件单据。 控制问题，审计并书面反馈所有店内备用金，确保备用金协议齐全、有效且被批准，收银员完全理解备用金协议的内容，遵循酒店的政策。确保备用金在人才在离职时被退回。在备用金被退回之后，将备用金协议作废。 填制银行日记账和内部银行明细账。 准备汇总酒店每日存款，并将每日现金报表附上存款回单交给总账核对。 保留银行存款凭证复印件并作相应记录。 确保酒店保险柜内现金与账目一致。 准备每周钱箱记录表并上交财务总监。日审会每月检查一次现金。 准备和补充日常酒店流动金。 每天上交银行存款余额报表于财务总监及总经理。 负责每日取回银行对账单。 严格遵守酒店政策及相关财务制度。 Knowledge and Experience知识和经验 College degree or above. Work honestly with strongresponsibility, fairly handle matters. Well complete each work taskdesignated at the above Job Responsibility. Must have education in basicaccounting. 大专或以上学历。 有良好的英语能力。 工作认真负责，作风正派，处事公正，有良好的素质。 能较好完成上述工作职责规定的各项任务。 主修会计。

Primary Responsibilities主要职责 ·At all times, promote a positive image of Louvre International Furniture Exhibition Centerand the hotel in all forms of contact. ·Promote and sell furniture and related products, promote the hotel, guest room, meeting/banquet and F&B outlets, SPA and Fitness Center, promotionpackages etc. ·Able to conduct hotel tour in a professional manner, welcome all guests at the hotel/department upon arrival and provide detailed information as and when required. ·Keep clients advised of latest information regarding hotel’s development. ·Develop and foster a good working rapport with all guests, clients, department colleagues, other departments and members of the public. ·Maintain existing business and develop new accounts, maintain good business relationship with all producers. ·Promotes the hotel as often as possible through site inspections, presentations etc. of the hotel. ·Complete weekly entertainment and weekly activities plan. ·Develop & foster close and positive rapport with the public, guests, clients and members of the trade. ·Keep well informed about the product (furniture, guest room, catering and other facilities),maintains contacts with Louvre International Furniture Exhibition Centerand all other departments in the hotel. ·在随时随地对客发生的联系中提高罗浮宫国际家具博览中心和酒店的正面形象。 ·推荐和销售家具及其相关产品，酒店、客房、会议、宴会、餐厅、水疗和健身中心、推广套餐等。 ·能够独立、专业的进行参观酒店，接待部门或酒店的客人。   ·记录客户对于酒店发展的建议和更新的信息。 ·发展与所有客户、部门同事、其他部门和公众的良好工作关系。 ·保持现有客户并发展新的客户, 同客户保持良好的商业关系。 ·通过参观酒店、介绍酒店等活动推销酒店。 ·完成每周的款待和活动计划。 ·鼓励和发展同公众、旅客、客户以及商界人士之间的积极紧密关系。 ·关注罗浮宫国际家具博览中心和酒店情况（家具、住宿、饮食和其它设备）。要与相关部门保持联系。 Knowledge and Experience知识和经验 · Possess the language and write skills, and type and operate the computer skillfully, help to deal with the internal related letters work. · Mastering statistics, prediction and secretary knowledge. · Possess the foreign language reading and writing skill, have ability to deal with every kind of documents and data . · Know well about the Sales & Marketing Department  business activities and assist the task of each position . · Possess the ability about the public and social communication  .                                          · 具有一定的语言文字能力，并能熟练进行打字和电脑操作，帮助处理部门内部的相关文字工作。    · 掌握一定统计、预测、文秘等知识。                                                    · 具有一定外语阅读书写能力，能够处理中英文各类文件、资料等。   · 熟悉市场销售部业务，协助各岗位工作。 · 具有公共关系能力。

Primary Responsibilities主要职责 Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the hotel and brand. May be asked to carry out some food preparation in the dining room in front of guests, depending on events or how the F&B offer is organized. Ensures that dishes are well presented, of a high standard and at the right temperature.    Delivers dishes in good time to suit guests' wishes. Depending on the hotel, may be asked to receive deliveries, check and store merchandise. Organizes his/her work and timing to suit fluctuations in guest numbers and special events. Ensures that the workplace remains clean and the safety of consumable goods by always respecting FSMS regulations. Is actively involved in meeting the department's targets:   -By following the cooking instructions to the letter.  -By avoiding waste and loss of food items. -By respecting the procedures and internal audits applicable in the hotel. Helps conduct inventories. 根据酒店和品牌的烹饪指导和流程, 制作并展示菜肴。 视活动或餐饮提供方式而定，可能需要在客人面前在餐厅内准备食物。                          确保在合适的温度下，高质量、高标准的呈现菜肴。 适时提供菜肴, 以满足客人的期望。 根据酒店要求而定, 可能需要参与收货、检查及贮存货品。 根据客人数量和特殊活动的变化，合理安排他/她的工作和时间。 始终遵守FSMS的要求，确保工作场所保持清洁和食品安全。 积极参加部门会议并达到部门目标：  -严格遵照烹饪说明完成工作。  -避免食物的浪费和损失。  -尊重酒店内部审计流程。 协助进行库存盘点。 Knowledge and Experience知识和经验 Vocational certificate or diploma in professional cuisine. 2 to 3 years of experience.     Acknowledged managerial skills.     Perfect knowledge of FSMS guidelines . Computer literate in the Windows environment . Languages: fluent in the national language, knowledge of English. 持有烹饪专业资格证书。 2到3年的相关经验。 具有相关管理技能 。      了解，熟悉FSMS知识  。  熟悉电脑操作知识。 语言要求：中文熟练，会英语更佳。

Primary Responsibilities主要职责 To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety. To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel. To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. To prepare daily work sheet for room Attendants. To perform secondary duties as assigned by the Executive Housekeeper. And Assistant Executive Housekeeper. Record daily events in the logbook and follow up on previous information reported by outgoing supervisor daily. o assist in the inventory of guestroom linen. Prepares supervisor’s report, accomplishes requisition from and maintenance work orders. Collects R.A.’s reports for submission to Housekeeping office. Reports and turns over any items left by guests to Lost & Found in-charge. 对酒店的规章制度、卫生、健康安全有明确的了解。 管理客房服务员并检查客房及服务区域的卫生，注意从酒店的全局出发并根据要求建立国际化的卫生标准。 检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生。 准备客房服务员的每日工作表。 执行行政管家及行政副管家所分配的其它次要的任务。 记录日常事件并继续向下一班主管的做好交班。 协助客房布草的盘点。 准备主管报告，完成维护工作需求。 收集客房服务人才作报告并将其上交到办公室文员处。 提醒人才报告并上交任何客人的遗留的物品。 Knowledge and Experience知识和经验 Least 2 years working experience in Housekeeping floor section. Have good communication skill. Have similar position in international 5 star hotel. Service oriented with an eye for details. Ability to work effectively and contribute in a team. 至少2年的客房楼层工作经验。 良好的沟通技巧。 有国际5星级酒店相同的经验。 用心着眼于细节。 能有效工作并且对团队有贡献。

Primary Responsibilities主要职责 ·When on duty, to stick to their posts, not to leave their posts without any reason, to leave the security foreman to explain the reasons. ·Stop suspicious persons from entering the hotel in time. ·If you have special guardianship work, you must stick to your post and not leave privately. ·Parking in hotel parking lots should be reasonable and keep the roads in the parking lot unblocked. ·In case of a major dinner and important guests to the hotel, should be an hour or so ahead of schedule to empty the parking space, to prevent incidents occur outside. ·Resolutely put an end to talking with taxi drivers and irrelevant personnel at their post time. ·Inspect hotel rooms, corridors, staircases, restaurants, offices and locker rooms. ·Hotel safety positions should be maintained on duty (lobby, talent passageway, key locations, etc.). ·当值时，要坚守岗位，不得以任何理由擅自离开工作岗位，离开时要向保安领班讲明原因。 ·及时制止可疑人员进入酒店。 ·如有特殊的监护工作，要坚守岗位，不准私自离开。 ·酒店停车场车辆停放要合理，并要保持停车场的道路畅通。 ·如遇重大宴请和重要宾客来酒店时，要提前一小时左右将车位空出，防止以外事件发生。 ·坚决杜绝与出租汽车驾驶员及无关人员在岗位时间聊天。 ·对酒店的客房走廊、楼梯口、餐厅、办公室、更衣室进行巡查。 ·酒店的安全岗位，应保持有人执勤（大堂、人才通道、重点部位等）。 Knowledge and Experience知识和经验 ·High school graduation ·Security guard post certificate ·Reliable and consistent ·Comes across as enthusiastic, energetic ·Can work as part of a team ·高中教育学历 ·持有保安证优先考虑 ·可靠性和一致性 ·充满热情，充满活力 ·能融入团队

Primary Responsibilities主要职责 · Provides general information to customers and guests in a good and helpful manner. · Handles or resolves any guest complaints and establishes good relationships with guests and clients of the hotel. · Assumes other duties as assigned by the Front Office Manager. · Oversees the daily movement of guest activities and be able to resolve any guest complaints and to establish an amicable relationship with guests, clients and customers of the Hotel. 为所有的客人和客户提供礼貌周到的信息服务。 处理或者解决客人的投诉，并且同酒店的客人建立起良好的关系 完成前厅部经理分配的其它工作。 观察客人的日常行为和活动，消除客人的不满并且同客人以及酒店的客户建立起友好的关系。 Knowledge and Experience知识和经验 ·  Diploma or Degree preferably in hospitality or related field ·  Minimum three (3) years relevant experience in a similar position in a renown international hotel brand · PMS and Office software knowledge ·Excellent oral and written skills in Mandarin and English ·Members of Les Clefs d’Or ·Well connected with local market ·         Diploma or Degree preferably in hospitality or related field 酒店管理或相关专业的本科或专科学历 在知名国际酒店内从事至少三年类似岗位的经验 熟悉并掌握Opera酒店管理系统和各类办公软件 优秀的中英文听说读写能力 金钥匙会员 与本地市场有紧密的联系

Primary Responsibilities主要职责 To maintain a high guest service focus and excellent rapport by approaching the job with the guests always in mind and being proactive in a timely manner towards their needs and requests as detailed in the Brand architecture section the Spirit of The Individuality Program handout. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues. To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested. To ensure the opening and closing of the swimming pool procedures are carried out smoothly and efficiently. To contribute ideas and suggestions and actively promote the services to enhance operational/environmental procedures and facilities in the property.To meet, greet and bid farewell to all guest with a warm, friendly and genuine smile. Ensures sufficient stock of items in swimming pool areas including towels, water, beverages, magazines, newspapers, and amenities. Be vigilant and responsible for the safety of all guests within the pool areas. To maintain the cleanliness of pool area, pick up any trash and place into the garbage bin. To ensure that all activities and job functions are performed in a safe environment using proper safety techniques. Check the water quality of the swimming pool regularly every day and record it. 根据品牌建设及精神所述，秉承以客为先的宗旨，主动及时关注意客人的需求。 向客人展示优质个性化服务。 具有积极的影响力，有责任心，主动解决问题，善于与客人及同事沟通。 工作中灵活变通，反应敏捷，能果断地根据具体情况而改变工作要求。 确保泳池的营业和关闭顺利有效地进行。 为部门的运作程序，改善环境设施等提供意见。 以热情、友好和真诚的笑容来迎接、问候，欢送所有的客人。 确保所有泳池区域有充足的库存物品，包括毛巾、水、饮料、杂志、报纸和便利设施。 随时警惕和负责游泳池区域内客人的人身安全。 保持游泳池区域干净，将垃圾投放到垃圾桶内。 运用正确安全的技术确保所有的活动及工作在安全的环境中进行。 每日定时检查泳池水质并书面记录。 Knowledge and Experience知识和经验 At least 1-year experience in 5-star international hotel, be comfortable communicating with others. Ability to operates the swim pool equipment, Ability to work under pressure and deal with stressful situations during busy period. Must have the national occupational qualification certification swimming life-saving certificat. 至少一年国际五星级酒店工作经验，拥有很好的沟通能力。 熟练掌握使用泳池设备，面对大量工作时，能承受工作压力，能处理紧急情况。 必须持有国家职业资格认证的游泳救生证。

Primary Responsibilities主要职责 Takes orders, promotes outlet’s specials and serves in accordance to the established standard. Carry out pre-service duties and mis-en-place. Ensure grooming and general appearance of talent conforms to Hotel standards. Ensure adequate supplies of materials, and requisition for general supplies. Ensure all fixtures and operating equipment is in good working condition. Ensure good general appearance and maintenance of restaurant working areas. Carries out assigned duties. Attention to detail, perfectionist. Takes every opportunity to be a “sales person” and promote special events, promotions and facilities. 负责下订单，推销部门特色菜，按照既定的标准服务客人。 做好服务前的岗前职责和准备工作。 确保人才的仪容仪表符合酒店标准。 确保材料供应充足，并申请采购所需的物品。 确保所有的设施和操作设备处于良好的工作状态。 确保餐厅的美观和维护工作。 完成分配的任务。 注重细节，追求完美。 抓住一切机会成为一名“销售人员”，推广特殊活动、促销活动和设施。 Knowledge and Experience知识和经验 Good oral and written communication skills Experienced in of restaurants service Hotel Restaurant Management graduate 良好的口头及书面沟通能力 一定的餐饮服务经验 酒店管理专业毕业

Primary Responsibilities主要职责 Takes orders, promotes outlet’s specials and serves in accordance to the established standard. Presents guests checks and follows all billing procedures. Carry out pre-service duties, mis-en-place. Ensure grooming and general appearance of staff conforms to Hotel standards. Ensure adequate supplies of materials, and requisition for general supplies. Ensure all fixtures and operating equipment is in good working condition. Ensure good general appearance and maintenance of working areas. Carries out assigned duties. Attention to detail, perfectionist. Consistently monitors and adheres to Sofitel operating standards and service culture. Luxury service oriented and proud to extend service. Deals diplomatically and skillfully during guest interactions. Takes every opportunity to be a “sales person” and promote special events, promotions and facilities. 下订单,推销部门的特色菜,按照既定的标准做好服务。 为客人介绍检查和遵循所有计费程序。 做好服务前的岗前职责，准备工作。 确保员工的仪容仪表符合酒店标准。 确保材料供应充足，并申请所需采购的物品。 确保所有的设备和操作设备处于良好的工作状态。 确保宴会工作区域的美维护。 完成分配的任务。 注重细节，追求完美。 持续监管和遵循索菲特酒店操作标准和服务文化。 奢华的服务方向和自豪地宣传奢华的服务。 在客户交互时，有礼貌，有技巧。 争取每一个机会成为一名“销售人员”，对推动特别活动，促销活动和设施。  Knowledge and Experience知识和经验 Good oral and written communication skills Hotel Restaurant Management graduate Must be well-presented and professionally groomed at all times  Attention to detail and strong interpersonal skills to deal with diverse talent 良好的口头及书面沟通能力 酒店管理专业毕业 始终保持良好和专业的形象 注重细节，良好的人际交往能力，能够和不同的人才相处

Primary Responsibilities主要职责 ·Implemented and delivered LQA standards to every guest in daily operation. ·Honesty is a work basis, ensure implement on work with honesty all times. ·Knowledgeable about all events and information of the immediate and surrounding area, while provide new information for maintaining a library of relevant information. ·To be efficient and prompt handling and delivery of all messages, facsimiles and parcels throughout the hotel. ·Strictly to follow all Concierge Policies and Procedures are adhered. ·Directs guests and visitors to any of the Hotel’s facilities. ·To keep the cleanliness of the Concierge counter, equipment and storage, and responsible for the maintenance of all Concierge equipment. ·Implement that all information requested by the local police authorities are adhered. ·在每日的对客服务中遵守和执行LQA。 ·以诚信为工作基本，在任何时候都需要诚实的执行酒店所有财务制度。 ·熟知酒店周边区域所有各项活动和信息，并不断保持信息资料库的更新。 ·高效和迅速的处理和交付酒店内所有信件、传真和包裹。 ·严格执行部门各项政策与程序。 ·指引客人及来访者到任何酒店的设施。 ·保持礼宾台，礼宾设备和储藏间的卫生，对所有礼宾部运营品的维护保养负责。 ·严格遵守并实行由当地执法部门所要求的全部事项。 Knowledge and Experience知识和经验 ·Diploma or Degree preferably in hospitality or related field ·Relevant experience in a similar position in a renown international hotel brand ·Excellent interpersonal & communication skills ·Service oriented with an eye for details ·Good presentation, influencing skills ·Adaptable and flexible and able to embrace and respond to change effectively ·酒店管理或相关专业的本科或专科学历 ·在知名国际酒店内从事类似岗位的经验 ·优秀的人际关系和沟通能力 ·以服务为导向的敏锐洞察力 ·优秀的表达、影响能力 ·适应性强，灵活并能有效地接受和应对变化

【岗位职责】 1、负责酒店市场传讯及数字营销策略的制定与执行，提升品牌知名度和市场影响力 2、管理酒店官方社交媒体账号（微信、微博、小红书等），策划并发布优质内容，增加粉丝互动和粘性 3、统筹线上广告投放（SEM、信息流广告等），优化投放效果，提高转化率 4、策划并执行线上线下营销活动，包括节日促销、主题活动等，提升客户参与度 5、监测行业动态及竞品动向，定期输出市场分析报告，为决策提供数据支持 6、维护媒体及KOL合作关系，拓展传播渠道，提升品牌曝光 【岗位要求】 1、熟悉数字营销及社交媒体运营，具备独立策划和执行能力 2、具备优秀的内容创作能力，能撰写高质量的文案及视觉素材 3、熟练使用主流社交媒体平台及数据分析工具 4、具备良好的市场敏感度，能快速捕捉行业热点并转化为营销机会 5、较强的沟通协调能力，能高效对接内外部团队 6、对酒店/旅游行业有热情，有相关经验者优先

Primary Responsibilities主要职责 Directly responsible for the Ambassador Restaurant Chef de parti, in charge of the specific leadership, according to standards and procedures to complete the services and sanitation cleaning. Complete other tasks assigned by the Chef de parti, and assist the kitchen to complete part of the food processing work. Timely replenishment of food Assist other team’s work after dining is over. 直接对大使餐厅主管负责，在主管的具体领导下，按标准和程序完成各项服务和卫生清洁工作。 完成上级指派的其它工作，并协助厨房完成部分食品加工工作。 及时补充食物等。 收餐后协助其他班组开展工作。 Knowledge and Experience知识和经验  years supervisory experience in related working experience Can complete each work task designated in the above Job Description independently with good communication & coordination capability Work earnestly, responsibly and carefully 一年以上相关工作经验 能独立完成上述工作职责规定的各项任务，并具有良好的沟通及协调能力 责任心强，工作认真细致

【岗位职责】 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力，为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 6、在所负责的市场区域内，监视和报告市场及竞争者的情况。 7、准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 8、积极地传播产品信息，在负责的市场内营造酒店的知名度。 9、在所负责的区域内，与市场销售总监一起计划销售攻势，并确保其实现。 10、主动参与，完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库，手工或以电脑更新客户档案。 14、不断地对下属员工给予持续建议及支持。 15、执行上级要求的任务，完成市场销售目标。 16、遵守酒店酒店的员工守则。 17、遵守酒店酒店的政策及程序。 18、坚持不断的对自己的表现进行分析评估。 19、完成上级交给的其他任务 【岗位要求】 1、具备领导才能，了解所负责部门对各职位的责任。 2、掌握使用互联网及其它主要电脑系统的知识。 3、掌握应用销售及前台的电脑系统。 4、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售。 5、能够掌握和理解市场和竞争。 6、必须具备良好的中，英文读写能力。 7、良好的电脑技能，至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件。 8、良好的人际交往和沟通技巧。 9、独立工作和团队工作的能力。

【岗位职责】 1、负责酒店前厅部的接待和管理工作，熟知前厅服务设施的功能，处于完好状态。 2、进行有关的市场计划分析制定部门工作计划，完成工作报告。 3、加快客房周转和熟练的待客接待技巧，过往从事酒店的网评4.8分以上，ADR 300以上。 4、督导下属部门主管，委派工作任务，明确岗位责任，随时调整工作部署。 5、保持良好的客际关系，能独立有效地处理宾客投诉。 6、协助酒店与更高一级领导处理突发事件。 【岗位要求】 1、大专以上学历，有同岗位工作经验2年以上。 2、熟悉酒店前厅的经营管理工作，具有较强的工作责任感和敬业精神。 3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。 4、有效贯彻、落实并完成部门制订的每月工作计划。 5、英语对话流利，有较强的协调管理能力，具有一定的销售能力。 6、全面掌握前台收银方面的财务基础知识，能处理日常服务环节中所涉及到的财务方面的问题。

【岗位职责】 1、编制上报各种财务报表，提供各种财务数据，上交各种税费。 2、审核当月员工的工资汇总表和记帐证。 3、根据酒店支付情况随时向财务总监提供分析报告，控制费用开支，不超预算。 4、做好各项税收的申报和交纳工作，填制营业税、教育税附加、流转税、个人所得税、粮补金等申报表并按规定时间申报交纳。 【岗位要求】 1、XXX学历，具有XXX年以上财务管理经验或X年能上XXX星级酒店财务工作优先 。 2、具有中级会计师以上职称，熟悉酒店帐务税务流程。 3、熟悉办公软件及财务软件，熟悉银行、锐务、工商的工作流程。 4、能独立核算企业的账务工作，懂得相关法律法规。 5、工作细致、严谨，具有较强的工作热情和责任感，为人诚实可靠，品质正直，有吃苦耐劳的精神。

【岗位职责】 1、负责厨房打荷区域的日常管理工作，确保菜品出品质量和效率； 2、协调厨师团队，合理分配工作任务，监督打荷流程的规范执行； 3、检查食材的备货情况，确保食材新鲜、充足，符合卫生标准； 4、协助主厨完成菜品的装盘、摆盘及装饰，提升菜品美观度； 5、维护打荷区域的清洁卫生，确保符合食品安全及卫生要求； 6、定期检查厨房设备的使用情况，及时上报维修需求； 7、参与新菜品的研发与试制，提出改进建议； 8、培训新员工，提升团队整体操作技能和工作效率。 【岗位要求】 1、具备中厨房打荷相关工作经验，熟悉打荷流程及标准； 2、了解各类食材的特性及处理方法，具备一定的刀工基础； 3、工作细致认真，责任心强，能够承受高强度工作压力； 4、具备良好的团队协作能力，能与厨师团队高效配合； 5、对菜品摆盘及装饰有一定审美能力，注重细节；