Duty Engineer - Electrician 值班工程师 - 强电 Have a clear knowledge of the departmental equipment, usage of every device and procedures of operation and maintenance work.熟悉本部门设备基本情况，了解每种设备的使用方法，安全操作规程和维护保养规程。组织、督导员工认真学习设备使用操作规程，经常检查员工的执行情。 Arrange and supervise the daily maintenance work组织、督导员工搞好设备的日常维护保养工作，保持设备完好。 Check the construction site every-day and make sure the following is maintained:每天检查设备和工程现场（包括当日所有维修单）,要求每天必须做好以下各项管理工作。 On Duty Engineers are responsible for all facilities and equipment during the operation of the hotel, early, middle and late inspection, found the problem immediately organized to deal with. Inspection system see policy and procedures in the duty shift inspection project.值班工程师值班期间负责酒店所有设施设备运行，早、中、晚巡查，发现问题立即组织处理。巡查制度见政策与程序中值班工巡查项目。 Check the work and attitudes of subordinates. Correct when problems are found检查下属岗位纪律和工作态度，发现不良现象立即纠正。 Supervise the construction and control the progress and quality现场督导工程施工，控制工程质量与进度。 Supervise the working efficiency and quality on the scene. Correct defects 实地检查下属员工维修保养工作质量与工作效率，发现问题及时采取纠正措施。 Check the report sheet and correct mistake if any审阅运行报表，掌握所属系统当天能耗情况，发现异常，分析原因，及时纠正浪费现象。 Draw up major training program with training section, and do staff training in regular base with inspection and evaluation. Then make suggestions on rewards and punishment.负责编制本专业培训计划，配合工程部和培训部定期对员工进行培训，并要进行检查和考核，提出奖罚建议。 Care for the work and lives of the employee. Advocate and develop the team work spirits among the staff关心员工工作、生活和学习，深入了解员工的思想状况，积极倡导和培养员工之间和班组之间的团结合作精神。 Record the duty condition and report to Director Of Engineering做好值勤记录,准确无误的向工程总监反映当日工作状况。 Check the checking-in and document management work. Supervise the maintenance work. Submit to secretary the report of inspection审核下属员工考勤，做好技术档案管理工作，督促下属做好设备维修、 故障处理、零散件更换记录，每日交秘书整理归档。 Duty Engineers during the work according to the need to arrange the work of each team, responsible for the maintenance of hotel machinery and equipment operations.值班工程师值班期间根据工作需要安排各班组工作，负责酒店机械设备维护运营。 Duty Engineers is responsible for the technical support in the profession, when faced with difficult problems, the organization staff to propose solutions and solve specific problems.值班工程师负责本专业内技术支持，遇到疑难问题组织人员提出解决方案并解决具体问题。 Duty Engineers and Supervisors responsible for organizing the development and implementation of the professional facilities and equipment maintenance,maintenance plan and implementation. Responsible for the group materials purchase plan, acceptance of material quality and storage management.值班工程师及主管负责组织制定、实施本专业设施设备的维护、维保计划并实施。负责本班组材料申购计划，验收材料品质并入库管理。 Duty Engineers arrange staff according to job needs when they on duty, engineering department of all professional duty, supervisor, staff must cooperate with the work schedule and reply to the progress of work.值班工程师值班期间根据工作内容调配所有专业人员，工程部所有专业值班、主管、员工必须配合工作安排并回复工作进度。 When Duty Engineers on the shift: during the event of a major accident (such as: power outages, water, stop gas, etc.), must be handled with the shift on duty engineers before leaving the scene.值班工程师交班：值班期间如遇到重大事故(如:停电、停水、停气等)，必须与交班值班工程师处理完毕后方可撤离现场。 The shift must be made in writing, and the special circumstances must be delivered in person at hand, and the handover work is clear.交班必须以书面形式交接，特殊情况必须现场亲自交接，交接工作清楚明了后方可下班。 Night shift on Duty Engineers to check the hotel facilities and equipment, hotel public light, banquet hall lights, air conditioning, the operation of new fan equipment to avoid energy waste.夜班值班工程师检查酒店设施设备、酒店公区灯光、宴会厅灯管、空调新风机设备的运行情况，避免能源浪费。

有前台或GRO经验者优先 Following and comply with each task or job assigned by the department superior leader. 服从上级领导安排的工作和任务。 Communication of hotel & company philosophy and internal hotel representation. 酒店和公司企业文化的宣传者和代表者。 Has an in-depth knowledge of the hotel and the geography layout of the city /surroundings. 对于酒店以及周围环境，整个城市有深入的了解与认知。 Knowledgeable about all VIPs in-house, hotel functions and special events. 对于酒店所有重要客户，酒店的功能区域，特别宴会都了如指掌。 Collects as much feedback information on VIPs as possible (on daily basis) by checking e.g. Opera PMS company wide, briefs and distributes this information within the hotel to all relevant departments by e.g. daily guest fact sheets/reports, newsletter, etc. and ensures information is updated in the guest profile. 每天都要查询到店重要客户的信息，可以通过Opera等方式收集客人的信息并把这些信息分享到每个相关的部门。一旦获得新的信息，及时的更新到客人的档案里面。 Welcome, facilitate and bid farewell to as many guests as possible.  尽可能的欢迎客人、帮助客人、欢送客人。 Top VIPs MUST be welcomed upon arrival, escorted to their rooms and  bid farewell upon departure.  对于顶级的重要客户，一定要亲自迎接客人，引领客人到客房，客人离店的时候必须亲自欢送。 Ladies with FOM and GM, to prepare tailor made guest itinerary for Top VIP’s when appropriate and coordinate VIP greetings and departures – ahead of time.  根据总经理和前厅部经理的指示，提前为VIP客人制定欢迎接待以及离店的所有流程。 Obtain as much information about a guest’s stay to be entered in the  guest history. 尽可能的收集客人入住时的信息到客史里面。 Welcomes visitors to the hotel, assist with general information, internal promotions and directions. 欢迎到酒店来参观的客人，提供酒店的概述以及现在酒店的促销活动。 Handles guest complaints and requests in a polite and efficient manner, gives further instructions to the relevant staff if needed to ensure optimal guest satisfaction. 用专业并且礼貌的方式解决客人的投诉。为了保证客人的满意度，红衣女郎可以给相关员工近一步的指引。 Maintains a record of all complaints and requests, follows up and informs concerned operating departments.   保留每一个客人的投诉以及要求，通知并且跟踪每一个相关的运营部门。 Senior Management on any unusual circumstances that might affect guest service and expectation. 对于任何影响到客人服务以及期待值的情况下，红衣女郎都需要做一个资深的管理者来统筹局面。 Takes decisions on upgrades / comps / rebates etc. as per  stipulated hotel policies and procedures. 根据酒店相关规定和程序决定给客人免费升级，提供免费房，以及做出相关的减免。

Answer guest questions and handle guest requests in a polite and efficient manner such as giving information, making a reservation for a tour, a restaurant or transportation, providing directions, confirming flight, etc.  If needed, refer requests to relevant staff to ensure customer satisfaction. 以礼貌有效的方式回答客人的问题处理客人的需求，如提供信息、旅游预订、餐厅或交通的指引、确认航班信息等。如需要，向有关员工寻求帮助以确保宾客满意。 Keep updated of all information concerning the hotel services, local places of interest, restaurants, transportation, sport facilities, churches, shopping areas and all relevant information likely to be of guests’ interest in order to be able to answer guest requests and questions. 保持随时更新有关酒店的所有信息，当地景点、餐厅、交通、运动设施、教堂、购物地信息，以及所有客人感兴趣的信息，以便于能够回答客人的需求和问题。 Keep records, deliver and distribute all incoming and outgoing mails, faxes, messages and parcel addressed to current or future guests and hotel staff according to hotel procedures.  更具酒店程序记录所有给目前在店客人及潜在客人的寄到及寄出的邮件、传真、信息和包裹，包括酒店员工。 Maintain cleanliness and tidiness of desk area and replenish counters with brochures, magazines, city maps for guest availability. 保持礼宾台区域的干净整洁，补充供客人所需的酒店宣传册、杂志、城市地图。 Any other duties, which may be assigned to them from time to time as directed by their Supervisor or Manager. 任何其他由所属上司或经理随时指派的职责。

To ensure the good co-ordinate of orders. 确保所有订单的质量一致性 To have a complete understanding and to follow up on hotel policies relating to fire, hygiene, health and safety. 对酒店的防火措施，卫生管理，健康安全方面理解正确全面并致力去推进 To attend kitchen supervisor briefings 出席每日厨房部例会 To conduct section briefing in the absence of section chef 在厨师长缺席时负责部门例会 To assist the Sous Chef in whole section organization. 帮助厨师长管理该部门的运作 To monitor the quality and quantity of all food items being served. 控制好产品的质量和数量 To monitor correct quality and quantity of all foods received for kitchen. 控制厨房收货的质量和数量 To ensure that no reusable foods are not wasted. 保证未变质食物不被浪费 To keep Sous Chef aware of all items of interest. 协助厨师长了解所有工作项目 To ensure the attractiveness and maintain quality standards as the relate sanitation and cleanliness. 确保并维持质量标准，如卫生及清洁标准 To ensure that staff in direct guest contact have full knowledge of all food items and methods in which way they were prepared. 确保与客人直接接触的员工对食品及加工方法具有丰富的知识 To develop and complement training programs and conduct training sessions. 发展和完善培训体系 To establish and maintain good guest relations. 建立和维护良好的客户关系 Retain and groom staff by 保持和整顿员工 To check all employees regularly for cleanliness appearance and awareness of pride in their personnel hygiene and in their uniforms. 按时检查员工外表清洁，个人卫生和制服 To have cleanliness appearance as well as good hygiene and some clean uniform. 自身保持整洁外表，良好个人卫生及干净得制服 To wear name tag on your uniform. 佩戴名牌 To wear chef’s hat. 佩戴厨师帽 To have a positive attitude working. 积极认真的工作态度 To build and maintain a strong and efficient team. 建立及维护强大且高效率的团队 High degree of integrity. Strong supervisory skills. Nurtures and develops employees, encouraging innovation. 具有敏捷的思维和出色的管理能力，帮助并发展员工，鼓励创新思维。 Understands and respects local cultural, able to adapt to changing environment. 了解并尊重当地文化传统，能适应不断变化的新环境。 so as to develop and motivate our employees. 发展并鼓励我们的员工

Prepare mise en place selection, standards recipes, and all related recipes needed to the successful preparation of outlet menus, basic preparation, buffet, cocktails, coffee breaks, special events and all related food preparation as per hotel policies and requirement 根据酒店政策及要求，提供餐前布置准备、标准食谱以及所有与菜单相关的食谱准备，自助餐、鸡尾酒会、下午茶、特殊会议等所有相关的食物准备   Prepare process, serve and store food in respect to HACCP guidelines and Legal Hygiene bureau rules and regulations, in respect to hotel policies and kitchen operating procedures. 根据危害分析关键控制点、法定卫生局规章制度以及酒店政策和厨房操作程序来准备、进展、提供服务和储存食物   Produce food with highest level of care, attention to details and passion. Take great care in seasoning, cooking timing and techniques, food presentation and taste. 以最大程度的专注、细致及热情来生产食品。在调味、烹饪时间及技术、食物出品及口味上格外谨慎   Adhere to recipes standards, portion size, and delivery and pick up time, brand standards where applicable as per hotel policies and procedures. 严格遵守酒店规章制度中的食谱标准、部分大小、传递以及食用时间、品牌标准   Be able to provide food in accordance to outlet requirements and maintain flexibility to work within kitchen section of different cuisines as per department need and training specifications 能提供满足餐厅要求的食物，与厨房不同菜式分部灵活合作   Store properly unused food in order to minimize waste and maximize food rotation 适当储存不用的食物以便最小化浪费和最大化食物利用   Monitor the implementation of stock control procedures 管理实施库存控制程序   Support outlet chefs and supervisors in conducting inventory and taking, according to purchasing procedures and hotel policies 根据采购程序及酒店政策，支持餐厅厨师长及主管指导库存盘点   Ensure all food items received meet hygiene safety requirement and specifications. Follow proper control processes, ensure not physical, chemical or pest contamination of received food, check quality, quantity and temperature of food received. 确保所有的收到的食品都满足卫生标准和规范。通过物理的、化学的以及虫害、温度控制、收货数量和质量来控制并确保符合要求的食品卫生   Support supervisor and manager to ensure timely food preparation with sufficient food quantity provided for each meal requirements 支持主管和经理以确保每餐要求的足够食物量的及时食物准备 Ensure food is served and store at the appropriate temperature at all times in accordance to hotel policy and HACCP guidelines. 确保食物随时都以恰当的温度出品和储存，同时遵守酒店制度及危害分析与关键点控制指南   Assist supervisors and managers in checking fresh products and dry storage items ensuring they are timery ordered as per food production requirements. 根据食品生产要求，协助主管和经理检查并及时订购新鲜产品和干货   Prepare and present foods for buffets as per hotel requirement 根据酒店要求准备并出品自助餐食物   Ensure working stations buffet stations and all related food preparation area ares properly cleaned at all times 确保随时都保持工作区、自助餐区以及所有食物准备相关区域的清洁   Always clean and sanitize kitchen equipments, working tools, and working station thoroughly and with care before finishing duty and or starting a new work task. 下班前或上班时，仔细彻底的清洁厨房设备、工具以及工作区

中餐厅、全日西餐厅、特色餐厅、大堂吧、宴会厅 Assists with any other task assigned by the F&B Management team 完成餐饮管理团队指派的任务。 Greets guest at the table promptly after their arrival and informs them of specials and promotional menu, makes suggestions and answers questions regarding food, beverages and service. 恭候客人来店并为他们介绍和推荐酒店的促销产品。 Takes food and beverage orders from guests written and relays the order to kitchen staff and bartender as appropriate. 为客人点单并及时地传递到相关部门，如厨房或酒吧。 Processes guests' orders in a timely manner whilst verifying that all items are prepared according to guests' requests and standards, offering a friendly and caring service at all time. 根据客人的要求及时跟进并在任何时候提供友好和关怀的服务。 Presents the check to the guests according to the outlet standards.  Upon acceptance of payment, refers checks and payment to the cashier for closing.  Returns the copy of the closed check, credit card slip or change to the guests, as appropriate. 按照酒店的标准为顾客出示他们的帐单并及时交纳至收银员处，同时把帐单底单、信用卡底单或找续送还给顾客。 During lower occupancy of the outlet, assists with stocking the work stations, polishing silverware from table and folding napkins. 在清闲时，协助整理餐厅的工作间，擦拭银器和叠餐巾。 Keeps abreast of the food and beverage promotions, new menu items, daily specials, and other relevant information for the outlet guests. 顾客提供酒店最新餐饮推广、新餐牌、每日推介和相关信息。 Is knowledgeable about the Food and Beverage and Hotel Product 熟悉餐饮和酒店产品。

1.   Ensures all department’s requirements are submitted/done on or before its due dates       确保在规定时间或在之前将所有部门要求的事情都提交/做好了。 2.   Responsible for all the Chinese food / dishes related but not specific to Chinese Restaurant, Chinese Banquet, ADD as well as in any outlet or menu in the hotel, as required by the executive chef.       按照行政总厨要求负责相关的所有中餐食品/菜品但并不仅是具体的中餐馆、中餐宴会、全日制餐厅和酒店任何部门或菜单。 3.   Responsible for final authorization and approval of all market list, storeroom requisitions and urgent orders, in coordination with Executive Chef.       协助行政总厨，负责所有市场清单，仓库下单和紧急订单的批准和最终的授权。 4.   Produces an up-to-date standard recipe file for all food items listed on the menus that includes:       为所有菜单上食品制作一个最新的标准菜谱文件,其中包括：       Sales History 销售记录       Actual cost 实际成本       Potential cost 潜在成本       Production Time 出品时间       Picture of the Finished Product 成品的照片 5.   Attends Daily meetings with Executive Chef and ensures relevant information is relayed on to department teams.       和行政总厨出席日常会议并确保相关信息传递给部门团队。 6.   Conducts daily chef’s briefing with his teams.       开展日常的厨师短会。 7.   Reports directly to the Executive Chef.       直接向行政总厨汇报工作。 8.   Provides functional assistance and direction to the kitchen operation       为厨房操作提供功能性的帮助和方向。 9.   Ensures operation is running smoothly at all times       确保操作过程一直平稳运行。 10.   Has high knowledge of all preparation concerning ingredients, cooking techniques and presentation in all areas of the kitchen         熟练掌握厨房所有领域有关食材的准备工作, 烹饪技巧和摆盘展示。 11.   Coordinate functions and activities with Executive Chef, Sales and F&B department.         协调作用和配合行政总厨，销售和餐饮部门的活动。 12.   Maintain interdepartmental working relationships at all times.         维护不同部门间的工作关系 13.   Ensures food quality and food production standard practices are well maintained at all times                确保食品质量和食品出品标准操作都得到良好的维持。 14.   Ensures that production is done according to the standard recipes at all times              确保出品都是根据标准的食谱所做。 15.   Assist and execute inspections of physical aspects of the preparation areas                协助和执行对准备区域的物理方面的检查。 16.   Attends to clients’ food tastings/or as required by guests, Executive chef                参与客户的试菜/或满足客人及行政总厨的要求。 17.   Implements the FOOD SAFETY AND SANITATION FSMS/HACCP standards and policies at all times                执行食品安全和卫生/ 危害分析和关键环节控制点标准和政策。 18.   Responsible of creating new innovative dishes                负责制作新颖的菜品。 19.   Responsible in creating new menus, upgrading food quality and presentations in all outlets related to Chinese food or show kitchens.                负责所有中厨食品相关部门和开放式厨房新菜单的创建、提高食品质量和摆盘。 20.   Attends kitchen inspection walk-through with the Executive Chef, Hygiene manager and Stewarding Department                与行政总厨，卫生经理和管事部一起参加厨房检查。 21.   Establishes and maintain effective employee relations in the department                建立和维护部门内有利的员工关系。 22.   Follow hotel rules and regulation at all times                时刻遵守酒店规章制度。 23.   Conduct monthly food inventory of all related and responsible  kitchen’s / areas with the nominated Finance  Representative                 每月和指定的财务代表一起盘点相关的且负责的厨房区域食品的库存。 24.   Perform any other duties assigned by the Executive Chef                 执行行政总厨交办的其他任务

The daily relationship maintenance and in-depth cooperation expansion of local cooperative companies, as well as the cooperation relationship maintenance and new business opportunity development of global agreement cooperative enterprises. 本地合作公司的日常关系维护与深度合作拓展，以及全球协议合作企业的合作关系维系与新业务机会开发。 Responsible for key account management on an assigned account base or geographic area, ensuring revenue, achievement of personal targets and increasing fair market share versus competitor set. 负责指定的客户基础或地理区域关键客户管理，保证收益，完成个人的销售目标和增加竞争群的市场份额。 Responsible for prospecting new accounts. 负责勘探新客户。 Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to China markets. 其中包括负责所有市场被指定划分的区域，但不是只局限于中国市场。 Conduct site inspections. 实地视察。 Adhere to the Corporate SOP. 遵守集团的标准与程序。 Follow up of tentative bookings in the assigned markets.        跟进在指定市场的初步预定。 Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. 熟知酒店产品及数据状况。 Responsible for timely contracting from the client base responsible for. 负责及时与客户方沟通。 Attend trade shows, sales blitz, workshops, etc. in the assigned markets. 在指定的市场中参加展览、扫楼、讨论会等活动。

招聘专员/主管（能接受无HR经验，但有国际联号酒店工作经验） 培训主管/经理 Primary Responsibilities主要职责      Recruit talent according to hotel manning. 根据酒店编制及运作需求进行人员招聘。 Assist in establishing standard policies and procedures for recruitment. 协助建立招聘制度与程序。     Develop and implement recruitment and screening system. 制定和实施招聘和筛选系统。 Develop recruitment channels through talent market, women's Federation and outside recruitment fair. 拓展招聘渠道，通过人才市场，妇联，招聘会等  Develop relationship with schools, set up and maintain long term cooperation relationship for trainees. 发展校企关系，建立和维护长期的渠道合作伙伴关系，建立实习生合作。 Release and update recruitment information on website. 定期在指定网站发布，更新招聘信息。     Contacts concerned personnel of the city/ province Labor Bureau city/ province Public Security Bureau and other relevant office apply for the work permit, residence permit and visa for expatriates within 30 days of their arrival. 联系市/省劳动局市/省公安局和及其它权力机构并在外籍人员到达30天内申请外籍人人才作许可证,居留证和签证。    Making recruitment related reports,  and regularly analyzes relative data. 制定与招聘相关的统计报表，并定期统计相关数据。 Check e-mail every day, select CV, inform interview. 每日查看邮件，甄选简历，通知面试。        Check and update recruitment information on websites everyday : VeryEast, Zhaopin, Career. Accor, Ajinga, Linked-in and so on. 每日检查及更新网站招聘信息：智联招聘、雅高集团集团招聘网、菁客及领英等。  Conduct interview every day. And arrange and appoint People & Culture Manager  interview. 每日进行日常招聘，安排约定人事与文化经理面试。 Conduct a resignation interview with the departing employee to record the reason for the departure. 与离职人才进行离职面谈，记录离职原因。      Monthly completion rate analysis report. 每月完成离职率分析报告。 Establish onboarding procedures which ensure new talent feel welcome and all team members are prepared for the new talent arrival. 建立新人才的入职流程，确保所有新人才倍感欢迎，并且团队成员对于新同事的到来做好了迎接准备工作。     Co-ordinate and conduct orientation programs and three month training plans. 协调和入职培训安排和新人才3个月的培训计划。      Appoint a support person within the operational team for each and every new talent. 确保运营团队成员已经为每一位新同事安排了帮教。 Seek feedback from new talent in their first month of employment. 了解新同事入职一个月的反馈。  Arrange probationary reviews and provide feedback to talent. 安排试用期评估，并且向被评估的同事提供反馈。 Knowledge and Experience知识和经验      College or above, certificate or diploma in hospitality. 大学专科或以上学历，酒店服务专业证书。       3 years of experience in a similar field. 至少三年同类行业工作经验。    Knowledge and experience of associated computer applications. 相关电脑软件知识与经验。  Fluent in the Native language and English. 普通话与英语流利。        With strong capability of communication, coordination and management 具有较强的沟通、协调和管理能力      Familiar with the relevant labor laws，regulations or policies of the national and the city. 熟悉国家和地区的劳动法律法规和政策        Honest and fair in handling things, and good at communication with talent 为人正直，处事公正，有亲和力，善于与人才的沟通  Well complete each work task designated at the above Job Responsibility 能较好完成上述工作职责规定的各项任务

Primary Responsibilities主要职责  Behaves and acts (as a manager) in an exemplary fashion, embodying the brand mindset. 作为经理，行为举止要符合酒店和品牌的标准。   Carries out and coordinates the organization, preparation, production, presentation and assures the high standard of culinary services offered to guests.  执行并协调组织、准备、生产、展示和确保为客人提供的高标准的烹饪服务。 Makes suggestions for improvement.    提出改进建议。     Manages all kitchen personnel and adapts management practices to the brand culture, working methods, communications, recruitment etc.   管理所有厨房人员的调配，采取与品牌文化、工作方法、沟通、招聘等一致的管理方式。       Helps subordinate develop their skills to the best of their ability and provides support for career development.                     帮助下属提高他们的技能并为他们的职业发展提供支持。      Is responsible for food hygiene, safety and quality in the hotel.    对酒店食品卫生、安全及食品质量负责。     Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.).  遵守酒店对《环保章程》的承诺。(节能、回收、垃圾分类等)。        Organizes and supervises food preparations in line with the occupancy consumption forecasts. 根据酒店入住率预测数据，组织、监督食品的出品准备工作。         Prepares dishes and/or supervises preparation.   准备菜肴或督促菜肴的准备。       Supervises the different sections of the kitchen: production of hot and cold dishes, patisserie, and dishwashing.  监督管理厨房的不同分部: 凉菜热菜、点心的根本的制作，以及用具的清洗工作。     In conjunction with the Sous Chef and F&B Manager, prepares the menus and à la carte choices.                与副厨师长及餐饮部经理沟通，制定菜单及零点菜单。       Has an innovative and creative approach to producing and decorating dishes. 对于菜品的出品和装饰，具有创意以不断的创新。      Keeps cooking instructions up-to-date. 不断更新烹饪指南。        Oversees the whole work shift: ensures respect of the maximum waiting times defined by the brand, checks the presentation and temperature of dishes, etc.  监督整体工作流程：保证在品牌规定的时间内，检查菜肴上桌前的品相及温度。       Coordinates with restaurant serving talent in order to ensure that service runs smoothly. 协调餐厅服务员，以确保服务顺利进行。        In conjunction with the Points of Sale Managers, coordinates the kitchen, restaurant and "Seminars and meetings" services.  结合销售经理的意见, 协调厨房、餐厅等推出各种优惠活动。 Knowledge and Experience知识和经验  8 to 10 years of experience     8到10年的相关经验       Acknowledged managerial skills      具有相关管理技能         Perfect knowledge of HACCP guidelines       了解，知道HACCP知识        Adaptable to use computer skill 具备电脑操作技能    Languages: fluent in the national language, knowledge of English recommended. 语言要求：中文熟练及懂英语更佳

1.Responsible for guest satisfaction and serving food and beverages. 负责客人满意度和餐饮服务。 · 2.Carry out pre-service duties. 做好服务前的岗前职责和准备工作。 · 3. Ensure all fixtures and operating equipment is in good working condition. 确保所有的设施和操作设备处于良好的工作状态。 · 4.Takes every opportunity to be a “sales person” and promote special events, promotions and facilities. 抓住一切机会成为一名“销售人员”，推广特殊活动、促销活动和设施。 ·  5.Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors. 向上级报告销售记录，客人投拆、解决办法及所涉及的人员或设备。 职位要求： ·  Goodoral and written communication skills. Good English skills is preferred  良好的口头及书面沟通能力。拥有一定英语能力的优先。 ·  Experiencedin all aspects of restaurants service. 丰富的餐饮服务经验。 ·  Minimum1 year in a International operation environment is preferred. 至少1-年国际品牌酒店工作经验优先。

Primary Responsibilities 主要职责 Responsibility and Means 职责和方法 . To evaluate standard recipe and determine its potential cost. 根据预算的标准来决定成本潜在价值。 ·         To check Store and Receiving to ensure the control policies and procedures are followed. Ensure proper record keeping of inventories. 检查仓库和收货部确保其部门按照政策程序工作。 ·         To conduct periodical butchering and yielding tests to ensure the effectiveness of the control system in Butchery. 定期对半成品肉食进行检查确保半成品肉食系统工作正常。 ·         To check Market List, Receiving Record, Costing List to ensure the effectiveness of the control system. 检查采购清单、收货记录、成本报表确保系统工作正常。 ·         To supervise stock-tacking in stores, kitchens and bars. 管理仓库、厨房和酒吧的存贮。 ·         To pre-cost all menus for the purpose of determining proper selling price. 为餐饮的特式菜单计算成本及建议定价。 ·         To assist in establishing par stock for all the bars and restaurants. 协助酒吧和餐厅建立库存。 ·         To assist in costing and pricing of all new menu. 协助制定所有新菜单的成本价格。 ·         To perform periodic checks on balance of stock at store. 在仓库中定期抽查仓库盘点表。 ·         To make suggestions for possible improvement in cost control procedures. 对成本控制程序提出合理建议。 ·         To review periodically F&B Sales against F&B produce report to make sure there is no irregularity, and that the pricing of Guest Checks is in accordance with current menu while on food is leaving the kitchen without being checked and priced. 定期根据餐饮出品报表复核餐饮销售是一致而正常的，并复核客人账单与菜单上的标价一致，同时还要检查是否未标价而存在厨房的食物。 ·         Ensure the Operation Equipment shall be checked according to P&P regularity and distribute the analysis report to Director of Finance. 定期按照制度与程序对OE 物品的规定进行盘点并向财务总监上交分析报表。 ·         Supervise food store keeper. 监督食品保管员的工作。 ·         Ensure that security of food stores under supervision are adequate and regular checked. 确保食品数量的正确。 ·         Make ocular inspection of the storeroom and take note of items within the minimum level and items which are about to expire. 确保仓库内物品的安全，并对即将到期的物品做标记。 ·         Calculate daily food cost and employee’s meal cost based on requisitions. 计算每日食品成本和工作餐成本。 ·         Ensure that meat tags are properly used and control. 确保肉类标签的正确和管控。 ·         Check food storeroom issuing summary. 清点食物储存量。 ·         Collect information and maintain statistics. 收集食物报废数量。 ·         Conduct butcher test and cooking testing. 了解食品加工过程。 ·         Perform recipe costing for food. 控制菜谱成本。 ·         Participate in the month-end physical inventory. 清点月底存货数量。 Knowledge and Experience知识和经验 ·         College degree or above. 大专或以上学历 ·         2 years or above experience in related work. in the area of recruitment at 4 or 5 star international hotels 两年以上国际品牌酒店相关工作的经验 ·         Fluent oral and written English. 有良好的英语能力 ·         With capability of communication and coordination 有较强的沟通协调和管理能力 ·         Work honestly with strong responsibility, fairly handle matters 工作认真负责，作风正派，处事公正，有良好的素质 ·         Well complete each work task designated at the above Job Responsibility 能较好完成上述工作职责规定的各项任务

·        Behaves and acts in an exemplary fashion, embodyingthe brand mindset. 行为举止要符合酒店和品牌要求。 ·        Carries out and coordinates the organization,preparation, production, presentation and assures the high standard of culinaryservices offered to guests.  执行并协调组织、准备、生产、展示和确保为客人提供的高标准的烹饪服务。 ·        Makes suggestions for improvement.    提出改进建议 ·        Helps subordinate develop their skills to the best of their abilityand provides support for career development.                    帮助下属提高他们的技术并为他们的职业发展提供支持。 ·        Is responsible for food hygiene, safety and qualityin the hotel.    对酒店食品卫生、安全及食品质量负责。 ·        Respects the hotel's commitments to the"Environment Charter" (saving energy, recycling, sorting waste etc).  遵守酒店对《环保章程》的承诺。(节能、回收、垃圾分类等)。 ·        Vocational certificate or diploma in professionalcuisine      持有烹饪专业资格证书 ·        2 to 3 years of experience     2到3年的相关经验 ·        Acknowledged managerial skills      具有相关管理技能 ·        Perfect knowledge of HACCP guidelines       了解，熟悉HACCP知识 ·        Computer literate in the Windows environment     熟悉电脑操作知识 ·        Languages: fluent in the national language, knowledge ofEnglish 语言要求：中熟练文，会英语更佳。

Job Purpose职责概述 ·          To practice andmake recommendations to engineer on energy conservation improvement. 在节能方面进行执行和提出合理改良建议。 ·          To perform allother duties as may be assigned by DIR of ENG， Asst. DIR of ENG 执行工程总监、副总监安排的其它工作。 ·          To assist theother trades where is requested. 必要时帮助工程部其它工种组工作。 ·          To inspect all mechanical systems and make operation statusrecords as per inspection list to correct and report operation deficiency,unusual events and safety hazards conditions to engineer to feedback and makerecommendations to engineer for needs of system and plants modification,upgrading, methods of operation or repairs, etc. that could improve efficiencyand productivity. 对机械设备系统进行检查并按照设备检查单上的要求仔细记录更正错误，及时向工程师报告所发现的问题、异常现象和不安全隐患为提高工作效率和促进生产力，应不断向工程师进行信息反馈，在设备改良、技术升级和操作方式方法更新方面向工程师提出合理化建议。 ·          To maintain toolsand equipment properly and keep the workplace cleans and tidy. 保持维修工具、设备和工作区域的清洁。 ·          To perform shiftand overtime duties when necessary. 开展本班次工作和必要时延时工作。 ·          To perform dailywater treatment in accordance with water treatment specialist recommendation. 每日按照水处理规程的要求执行水处理工作。 Knowledge and Experience知识和经验 ·          Goodknowledge and hand on skills of HVAC system operation, repair and maintenance 熟悉中央空调系统，掌握中央空调的操作规程和维修保养程序 ·          Knowledgeand skill of repair and maintenance of refrigeration system, cold room, etc. 精通冷冻系统和冷藏室的维修和保养工作 ·          Knowledgeof absorption chiller operation and maintenance      熟练操作吸收式冷水机组并懂得如何进行维修保养 ·          Technicalvocational institute training in HVAC and refrigeration 在职业技术学校毕业受过中央空调和冷冻系统方面的培训 ·          Min3-5years working experience in HVAC system preferably with hotel 至少3-5年中央空调系统的工作经验，有在酒店工作经验者优先 ·          BasisMechanical & Electrical knowledge 掌握初级机械和电力方面的知识 ·          Skillof electrical & gas welding will be advantage 有水电焊技能者优先 ·          Skillof pipe work installation 有管道安装技术

·1.In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known. 当经理不在场时，负责人才的监督和管理指导，确保部门的正常运行。 · 2.Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up. 全力解决客人的投诉，并负责将所有投诉进行记录和跟进解决。 · 3.Build and maintain positive relationships with all internal customers and guests in order to exceed their needs. 与所有的酒店客人建立并保持积极的关系  . · 4.Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests. 保持高水平的酒店产品和服务知识，以便向客人解释和介绍相关的服务设施

Plans andmanages sales calls according to Account Management procedures adhering withPullman standards on an annual, monthly, weekly and daily basis. 以铂尔曼的标准通过客户管理程序规划和管理年度，月度，每周和每日销售拜访 Handles all enquiries and leads from potential clients include involvesmeeting, site inspection, entertainment, negotiation and contract writing,attending promotional functions organized by the hotel 处理所有潜在客户的咨询，包括会议，实地考察，娱乐项目，谈判和撰写合同，并参加推广活动和酒店组织的活动 Maintains good relations and solicits daily room night production ofindividual and groups business from the existing and new accounts in order tomeet sales targets 根据铂尔曼的标准，组织重要客户的到访，欢送和提供给予他们入住期间的任何帮助，以达到客户的满意 Keeps two-way communications between clients and hotel, ensuring clientsare kept updated with latest development in hotel, and senior management arekept updated on changes in companies, market events, market trends, customerfeedback on hotel and competitor activities 保持与客户有相互的沟通联系，确保客户资料随时更新，高级管理在公司，市场事件，市场趋势，客户的反馈和竞争者的活动并保持随时的更新 Prospectsnew business through phone solicitation, outside sales calls, customer visitsto the hotel, trade shows, sales blitzes, direct mail, newspaper/journalresearch and other customer interaction or research 通过电话咨询、销售拜访、接待客户来访、旅游展会、新闻媒体、市场调查等多    种手段拓展新客户 Produces daily & weekly productivity reports stating leads,tentative and confirmed bookings and lost business, and corrective actionstaken 制作每天和每周销售报告，并初步确认预定及生意损失，并采取纠正措施

Be responsible for recording daily income of the hotel and that it has been received correctly.检查酒店每天收到的款项是否正确。 Make sure that all rebate or allowance vouchers and all supporting documents are properly authorized.确保所有折扣或抵用券都要经过批准。 To check all charges with the corresponding guest folio.检查账单和客人的账单是否一致。 To match housekeeping report with projected room revenue report and rate discrepancy report.对比客房报表与预计客房收入及房价之间的差额。 To check the sequence of restaurant and bar checks.检查餐厅和酒吧的账单。 To check restaurant and bar checks with captain order and restaurant cashier report.核对餐厅酒吧账单是否与点菜单及餐厅收款报告一致。 To check restaurant recapitulation against restaurant cashier reports, restaurant cashier machine balance and cash register reading.通过核对餐厅收款报告，餐厅收银记录打卡机和现金登记记录来核对餐厅收入。 To check bank deposit from general cashier report.通过总出纳的报告来核查银行存款。 To check mini bar sales and report the lost.检查客房小酒吧销售情况，并做出损失报告。 To verify laundry sales and reconcile with computer records.与电脑中洗衣情况进行对账。 To check ENT/Officer checks in line with hotel policy.检查宴请单/职员用餐单是否符合酒店政策。 To prepare the daily revenue report.准备每天收入报告。 Makes certain that all cashiering work for each shift is audited properly prior to completion of the final report of the audit.确保在每次审计报告完成之前，已经对每一班收银工作进行了正常检查。 Ensure that the Guest Ledger is always balanced.确保客人挂账始终保持平衡。 To check all cashiers summaries and see that the checks are in serial sequence. Amount in the summary correspond with the guest check and shift total amount. Machine balance agrees with the manual records.核对所有收银报告并保证所有账单是连号的。保证收银报告与客人账单的总数相等，手工记录与电脑记录相同。 The Income clerk will prepare the F&B summary report and balance the amount in the summary with the amount recorded in the transaction summary.收入核算员应编报餐饮汇总报告并使报告金额与调节报告中的金额相同。

岗位职责 1.根据会务市场开发计划，制定个人销售活动计划； 2.通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标； 3.向销售总监汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等； 4.以多种方式与所辖区客户保持高度联系； 5.处理客户的来电、来函； 6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作； 7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。 岗位要求 1.大专及以上学历，有3年已以上酒店销售工作经历或1年以上同岗位工作经验； 2.具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议； 3.有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

岗位职责 1、负责编制餐饮部所需餐具和用具的年度预算。 2、根据各餐厅餐具的盘点情况，负责于采购部门沟通，提出器具购置计划，保证及时补充餐具用具。 3、检查和管理各点餐具的使用情况，分析造成损耗的原因，提出降低损耗的建议。 4、负责安排管事部员工的工作班次。 5、负责做好餐具用具的保管、发放、回收工作，负责厨房区域的环境卫生。 6、负责对下属员工的考勤考核工作，督导员工做好安全工作。 岗位要求 1、有较强的责任心,工作认真踏实。 2、熟悉各种餐具用具的牌号、产地、特性及价格，懂得餐具用具的分类和保管方法。 3、熟悉各种洗涤剂和清洁剂的使用方法，熟悉常用的餐具洗涤设备及其操作方法，了解它们的维修保养方法。 4、具有初中以上的文化程度或同等学历。 5、身体健康，精力充沛。

岗位职责 1、熟悉部门工作细则和流程； 2、协助部门员工处理酒店日常工作事务 3、执行公司安排的其他相关工作。 岗位要求 1、有志在酒店行业发展的应届毕业生/实习生； 2、对担任酒店管理人员具有高度期望； 3、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

岗位职责 1、根据部门总体市场策略编制自己分管的市场的销售计划。 2、对本市场中的客源大户要熟悉他们的基本情况，随时关注其变化并适时做出应对。 3、组织本组组员对新市场进行开发。 4、管理开发好自己的客户。 5、负责组织销售计划的审定及落实，并进行督查。 6、掌握每位销售人员每日销售接待活动，并审核销售记录卡。 7、协助部门经理做好本市场客户的建立及升级管理工作，保持客户档案的完整。 岗位要求 1、大专及以上学历，酒店销售部门工作经验1年及以上。 2、具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。 3、具有市场调查和预测能力，能及是掌握市场动态，并能综合分析，及时地提出相应的措施和合理的建议。 4、有较强的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。

岗位职责 1.该职位属于市场销售部。 2.负责酒店宴会统筹管理工作，为客人提供高质量的宴会、会议服务。 3.熟悉宴会、酒会、新闻发布会等各种活动的布置要求，提供优质服务。 4.负责处理客人对宴会服务工作的意见、建议和投诉，认真改进工作。 5.协助落实业务培训计划，不断提高下属员工的服务技能、服务技巧。 岗位要求： 1.大专及以上学历，有良好的沟通及表达能力； 2.主攻婚宴等类型的宴会统筹工作； 4.国际品牌酒店工作经验3年及以上，相关岗位工作经验1年及以上； 5.抗压能力强，主动性强，有良好的沟通能力。

Understand the identity and situation of various types of personnel. 了解各类人员的身份和情况。 Unrelated personnel, idle and miscellaneous personnel and suspicious personnel to inquire and monitor. 对无关人员、闲杂人员和可疑人员进行询问、监控。 Under the leadership of the security foreman, control the foreign suspects to prevent emergencies. 在保安领班带领下控制外来可疑人员防止突发事件发生。 Control the entry and exit of foreign personnel and goods into the hotel, and patrol the various areas of the hotel. 控制外来人员和物品进出酒店，对酒店各区域进行巡视。  High school graduation 高中教育学历 Reliable and consistent 可靠性和一致性 Comes across as enthusiastic, energetic 充满热情，充满活力 Can work as part of a team 能融入团队

【岗位职责】（CORP方向） 1、根据本组市场开发计划，制定个人销售活动计划。 2、通过开发新客户，稳定老客户，以力争达到所确定的销售收入目标。 3、向上级汇报市场信息，包括本市场状况、竞争对手情况、客户反馈意见等。 4、以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。 5、处理客户的来电、来函。 6、协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。 7、熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。