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  • 西厨热菜

    5千-6千
    厦门 | 2年以上 | 高中 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    1、具有2年以上星级酒店西厨热菜厨师工作经验 2、负责酒店西餐、自助餐厅热菜菜肴出品与质量把控
  • 三亚 | 5年以上 | 大专 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 工作职能总结 Responsible to provide on the floor supervision. To ensure all function set up and services are maintained in a high standard at all times. To coordinate with concerned department for assistance, making the operation running smoothly. 负责提供楼面监督。确保所有客用区域摆台和服务始终保持在高标准。协调有关部门协助,确保运行顺利。 Key Duties and Responsibilities 关键角色和职责 Takes full responsibility of the outlet in the absence of Restaurant Manager 在没有餐厅经理的情况下对店铺负全责。 Conducts regular team briefings and meetings 定期进行团队简报和会议。 Manages the level, consistency and quality of table and/or counter service of all menu items 管理所有面客服务的标准一致性和出品质量。 Consistency monitors of food and beverages being served and service quality, escalating any major problems/complaints to Senior Management 持续对食品酒水出品质量和服务质量进行监督,将任何重大问题/投诉汇报到管理层。 Achieves sales and profit targets and enhances the margins through effective stock management and minimizing controllable costs 实现销售和利润目标,通过有效的库存管理和最小化可控成本来提高利润率。 Ensures that an effective link is maintained between kitchen and service areas 确保楼面和厨房团队的紧密合作和有效沟通。 Ensures that all outlet processes adhere to all food hygiene regulations and procedures 确保所有出品遵守所有食品卫生法规和程序。 Applies creative solutions and purposes ideas to grow develop and improve the business 应用创新的解决方案和目标思想来发展和改善业务。 Actively promotes the use of up selling techniques within outlet to exceed guest expectations and increase revenue 恰当运用各种销售技巧来积极推动营业点销售,超越客户期望,增加收益 招聘空缺: Tikki餐厅&纳雷斯啤酒屋副经理 1名
  • 三亚 | 5年以上 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 To oversee, assist and coordinate the daily operationof the luxury suites with the butler team. Ensuring all luxury suite occupantsreceive a professional and courteous butler service at all times as per resortstandards. 与管家服务团队一起监督、协助和协调奢华套房每日运营情况。根据酒店的标准,确保所有入住奢华套房的客人体验专业、热情的管家服务。 Key Duties and Responsibilities 主要义务和职责 Oversee the daily tasks to be carriedout by the butler team. 查看管家团队每日工作任务。 Carry out briefing with the butler teamdaily informing them of all daily resort information. 组织例会,与管家团队分享每日酒店内的信息。 Check and assist the butlers in theirdaily tasks and requirements from the luxury suite guest. 检查并协助管家服务员的每日工作及奢华套房客人的需求。 Oversee all luxury suite reservations,ensuring all data is collected and schedule and brief the butlers responsible forthe individual suite. Ensure all pre-arrival preparations are carried out as perguest preferences. 查看所有奢华套房的预订,收集好所有数据,做好工作计划,告知管家服务员需负责的套房。根据客人喜好,确保在客人到店之前做好所有准备工作。 Oversee all luxury suite occupants’ itinerariesensuring the butler team are in control of coordination and assisting with the requirementsin a proper manner as per resort standards. 查看所有奢华套房客人的活动日程,确保管家服务员根据酒店的标准,以恰当的方式协助客人。 Control all suites prior to guest arrivalensuring the suite is prepared as per resort standards. 在客人到店前,根据酒店的标准,先将套房准备好。 Communicate all requests and preferences to other resort departments correctlyand timely. 正确并及时地与酒店其他部门传达客人所需和喜好。 Prepare all butler schedules andvacation schedules according to resort requirements. 根据酒店需求,制定所有管家服务员的工作计划以及休假计划。 Ensure the butler team all attend toduty on time in the correct uniform well groomed. 确保管家部的所有员工按时上岗,身着合适的制服,良好的仪容仪表。 Carry out trainings for the butler team as per resort requirements andon the job training when required. 根据酒店的需求以及工作要求,对管家团队的员工进行培训。 Ensure all butler tools and equipment is available and functioningcorrectly at all times. 确保所有管家使用的工具和设备在任何时候处于正常运作状态。 Ensure all F&B and amenitypreferences are prepared on a daily basis for the suite. 根据客人饮食喜好,为套房客人准备当天的餐饮礼品。 Ensure all guest luggage andbelongings are attended to in a correct and timely manner as per guestrequirements. 根据客人的需求,以正确 、迅速的方式整理客人的行李。 Assist the butler team in coordinatingspecial activities requested outside the resort. 协助管家团队处理来自于酒店外部的特殊活动。 Ensure priority restaurantreservations are available and reservations prepared for the suite guests asrequested. 优先预订餐厅座位并根据套房客人的需求为其做好预订。 Ensure all departure services are attended to by the butler team, and transportation requirements, next destination requests are followed up as per guest requirements. 根据客人的要求,提供离店服务、交通需求服务、下个目的地的协助。 Have full knowledge of all resort services, hours, and locations around the resort. 具备丰富的酒店服务知识、时间概念以及熟悉酒店周边地区。 Have full knowledge of all concierge services available in the local area, including distances, times, andlocations. 具备丰富的本地礼宾服务知识,包括距离、时间以及地点信息。 Have thorough knowledge of theresort PMS system being able to carry out in room check in and check out ofguests. 完全熟悉PMS系统的操作,能够为客人在房内办理入住和退房手续。 Have full knowledge and able tocarry out all butler duties and requested tasks when required. 具备丰富的管家服务知识,能够承担管家职责,当客人有需求时,可以提供帮助。 Ensure all Preventive maintenancerequirements to ensure that the suites are top condition for a comfortablestay. 定期检修维护客房,确保为客人提供舒适的最佳居住环境。 Carry out any other job-relatedtasks requested by the resort. 完成其他与工作相关的任务。
  • 三亚 | 2年以上 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Key Duties and Responsibilities 主要职责与责任 To ensure the completeness, accuracy, and timely collection of accounts receivable in accordance with approved credit terms 根据核准的信贷条款确保应收账款的完整、准确和及时收款。 ensure Invoices are received from other departments on a timely basis, check that the Invoices are complete and accurate with all required supporting documentation attached, return to or follow-up with departments if not complete 确保发票在其他部门能及时收到,检查发票是否完整,是否正确,是否有必要的支持文件,是否需要退回或跟进。 ensure Invoices are recorded and forward to Debtors in the agreed format, on a timely basis, by email, mail, courier, or delivery 按照约定的规定格式确保发票的记录,以电子邮件、邮件、快递或发货的方式及时向债务人提交。 undertake any other assignments as reasonably issued by the Credit Manager and/or Director of Finance 承担由信贷经理和/或财务总监合理分配的其他任务 liaise with other departments as appropriate to ensure the smooth running of the Resort operations, that there is complete communication flow and a positive working environment for the overall Resort 与其他部门保持联系,确保度假村运营的顺利进行,确保整个度假村的沟通顺畅,工作环境良好 ensure any required General Ledger postings are prepared on a timely basis 确保所有需要的总分类帐及时准备好 Extensive experience working in Excel, Word, Project, and PowerPoint. 有丰富的Excel,Word,PPT的工作经验。 A good business sense with an operational focus; excellent financial modeling skills; the ability to work on projects independently 具有良好业务商业意识;优秀的财务知识,能够独立完成工作的能力。
  • 三亚 | 经验不限 | 大专 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 To provide an efficient Reception service to all guests, offering information and giving particular attention to all guest special requirements. Ensuring all check-ins and check-outs run smoothly and that all cashiering transactions and processed promptly and correctly both during the day and night. Also, offering a more personalized service with the same concepts mentioned earlier but on an Executive level. 为所有客人提供有效的接待服务,提供信息,特别关注客人的特殊要求。确保所有客人办理入住和退房顺利,所有出纳事务和处理及时和正确。此外,提供更个性化的服务更好服务客人。 Key Duties and Responsibilities 主要义务和职责 Adhere to all Resort rules and regulations as per service standard policies and procedures, and follow all communications briefed by the reception manager. 坚持所有酒店规章按照服务标准的政策来操作,并遵守接待经理提及的事项。 Attend to duty timely and wearing the correct uniform, name badge and well groomed. 准时上班,穿着正确的制服,佩戴名牌,保持良好的仪容仪表。 Attend to daily tasks in a timely and efficient manner as per Resort standards. 按照度假村标准,按时、高效地完成日常工作。 To assist guests in all their needs throughout their stay and ensure all guests are assisted in a warm and personalized manner as per Resort Standards. 在客人的整个住宿过程中,为客人提供所有需要的服务,并确保对所有客人都能以一种温馨的、个性化的方式给予帮助。 Hand over accurate information to next shift. 把准确的信息交接给下一个班次。 Be able to handle all office equipment, computer and other duty related equipment. 能使用所有办公室设备、电脑及其他相关设备。 Attend daily briefing conducted by the Team Leader at the beginning of the shift. 在班前参加每日例会。 Carry out guest check in, check out and requests as per resort standards. 按酒店的要求给客人客人登记入住,退房。 Be fully trained on the resort PMS system, handling Check-in and check outs of guest as per Resort Standards. 得到充分的酒店PMS 系统培训 ,按酒店标给客人处理入住和退房。 Be fully trained on walk in reservations and up-selling procedures to ensure resort revenue is maximizes and guest satisfaction. 在上门预订和销售过程中进行充分的培训,确保酒店的收入最大化和客人的满意度。 Issue keys to guests ensuring all security measures, as per procedures, are adhered to at all the time. 按照程序给客人发放房卡,确保做到所有的安全措施。 Communicate any guest requests or reservations to the call center for follow up and communication is given back to the guest. 将客人客人的请求或预订信息传达给呼叫中心进行跟进,并将回复给客人。 Assume full responsibility of own cash float from receipt to handle over to the next shift ensuring all resort policies for handling floats are adhered to at all times. 按照度假村政策承担全部责任关于现金收据办理和移交给下一班次。 Ensure that the reception is kept tidy and clean at all times whilst on duty. 在当班期间,确保前台的整洁和干净。 Have full knowledge of special promotions, events and resort activities at all times and have basic concierge knowledge of local sites and destinations. 要充分的了解各种特殊的促销活动、活动和度假活动,并对当地网站和目的地有基本的知识。 Deal with currency exchange and transactions according to resort policies and procedures. 根据度假村政策和程序处理外汇交易。 Ensure that all daily revenue transactions according to resort policies and procedures. 确保所有的日常收入都按照度假村的政策和程序进行。 During night shift assist Team Leader in carrying out PMS night audit and prepare and review all reports including daily operational results to be forwarded to management. 在夜班期间协助主管做夜审,并准备和检查所有报告,包括日常运营的结果,并将之提交给管理层。 Be trained on respective tasks and duties in the case of life and safety, fire or other emergency procedures. 对各自的任务和职责进行培训,关于安全、火灾或其他紧急程序。 Attend departmental training sessions as requested. 按要求参加部门培训。 Be flexible in working hours and scheduling as per requirement by the resort. 根据酒店的要求,在工作时间和日程上合理安排。 Assist with other job-related tasks when requested. 在需要的时候协助完成其他工作相关的工作 Ensure guest information is kept confidential at all the time as per resort standards. 确保客人的信息在任何时候都是保密的。 Communicate correctly and efficiently with other guest services departments to ensure guest satisfaction. 与其他客户服务部门正确有效地沟通,确保客人满意。 Have full knowledge of all resort accommodation types, additional preferences available on request, and rates related to the respective accommodation type. 充分了解所有度假酒店类型,提供额外的优惠要求,以及各自的住宿类型。 Contribute to achieving departmental goals. 促进部门目标的实现。 Maintain quality documentation. 保持文档记录的质量。
  • 三亚 | 1年以上 | 大专 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 To provide luxury suite occupants with full butler services throughout the guest stay and ensuring the guest experiences through a professional and personalized service from pre-arrival departure from the resort. All preferences and requests are attended to in a courteous and efficient manner as per resort standards. 为居住于奢华套房的客人提供全方位的管家服务,让客人从到店至离店享有专业化、个性化的服务。根据酒店标准,以周到和高效的服务态度满足客人的喜好和要求。 Key Duties and Responsibilities 主要义务和职责 Oversee the daily tasks to be carried out by the butler team. 查看管家团队每日工作任务。 Responsible for assigned luxury suite occupant, anticipating guest preference and needs throughout the guest stay 负责服务指定奢华套房的客人,在客人入住期间,预见客人的喜好和需求。 Ensure all data and preferences of the guest is retrieved prior to arrival, when required contact guest’s assistant or other to collect further information. 确保在客人入住前获取客人的喜好信息及数据,如有必要,可以联系客人的助理或他人收集更多的信息。 Ensure the suite is prepared and ready as per guest preference prior to arrival. 确保在客人入住前已经根据客人的喜好精心地将套房准备好。 Greet the luxury suite guest at the Porte Cochere, extending a warm and personalized welcome and escort the guest directly to the suite. 在车道门口为奢华套房的客人提供热情、个性化的欢迎仪式,陪同客人前往套房。 Carry out in-room check in. 房内办理入住手续 Attend to guest luggage and belongings as per guest preference in unpacking storage and other. 根据客人的喜好整理好客人的行李。 Handle and prepare guest dry cleaning or laundry as per guest requests 根据客人的要求处理衣物干洗或将衣物送至洗衣房清洗。 Ensure all guest preferences and requests are noted and communicated to the rest of the butler team ensuring all butlers are able to carry out personalized service to the guest throughout the stay 将客人的喜好和要求在管家团队中进行分享,确保每位管家能够在客人住店期间为客人提供个性化服务。 Anticipate guest needs throughout the day. 在客人住店期间,预见客人需求。 Prepare guest agenda or schedule including reservations, activities and other and communicate to other departments accordingly. 为客人准备行程安排如做预订、活动安排或其他,并与其他相关部门分享信息。 Communicate any special needs, food requests or disabilities to the respective departments 如客人有特殊需求、饮食需求或其他,请告知相关部门。 Attend daily briefing carried out by Butler Manager 参加由管家经理主持的例会。 Communicate and follow up on all guest requests in and out of the resort in an efficient and timely manner. 以有效、快捷的方式沟通及跟进客人对酒店内部或外部的要求。 Attend to duty on time in the correct uniform well groomed. 按时到岗、穿着得体的制服,良好的仪容仪表。 Carry out proper hand over to other shifts handling the guest ensuring the guest preferences are followed through at all times. 更换班次时进行详细的交接,确保同事知悉客人的喜好并迎合。 Ensure all required tools are prepared and ready at the beginning of each shift. 确保在每个班次开始之前准备工作已就绪。 Ensure all F&B and amenity preferences are served and refreshed daily. 根据客人喜好准备餐饮礼品并确保食品新鲜。 Attend trainings when requested. 参加培训,如有安排需要。 Follow up daily on guest restaurant preferences and communicate any changes to the F&B department. 跟进客人每日饮食喜好并将任何饮食变化告知餐饮部。 Attend to all departure services required, transportation schedule, flight confirmation, next destination assistance. 提供离店服务、交通行程安排、航班信息确认以及下个目的地的协助。 Attend to guest belongings and luggage as per guest preferred packing instructions. 根据客人喜欢的收拾行李的方式为客人准备好行李。 Have full knowledge of all resort services, hours, and locations around the resort. 具备丰富的酒店服务知识、时间概念以及熟悉酒店周边地区。 Have full knowledge of all concierge services available in the local area, including distances, times, and locations. 具备丰富的本地礼宾服务知识,包括距离、时间以及地点信息。 Have thorough knowledge of the resort PMS system being able to carry out in room check in and check out of guests. 完全熟悉PMS系统的操作,能够为客人在房内办理入住和退房手续。 Carry out any other job-related tasks requested by the resort. 完成其他与工作相关的任务。 Perform F&B Service as required inside respective suites and areas. 在客人的套房内提供餐饮服务,如果有需求。
  • 成都 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: • 战略规划:制定并实施全面的商业战略,以实现收入和市场份额目标;将销售、营销和收入管理计划与酒店的整体目标相结合。 • 收入管理和优化:监督收入管理团队,确保有效的定价、库存控制和分销策略;分析市场趋势、预订模式和竞争数据,以识别增长机会。 • 销售领导力:推动销售团队获得新业务、维持良好的客户关系并实现收入目标;与公司客户、旅行社和其他利益相关者合作,以最大限度地提高客房预订量和活动销售额。 • 营销和品牌:指导营销团队创建创新活动,以提高酒店的品牌知名度并吸引目标受众;确保数字和传统营销策略与业务目标保持一致。 • 跨部门协作:与运营、财务和其他部门密切合作,确保无缝的客户体验和运营效率;培养一种使所有创收部门协调一致的协作文化。 • 绩效监控:跟踪和分析所有商业职能的关键绩效指标 (KPI);准备定期报告并向高级管理层提供可行的见解。 • 创新与适应性:随时了解行业趋势、新兴技术和市场变化,以保持竞争优势;实施创新解决方案以改进流程并增加收入来源。 • 团队领导力与发展:领导和指导商业团队,培养卓越、协作和持续学习的文化;识别和培养高潜力团队成员以支持继任计划。 任职资格: • 拥有丰富的商业领导经验,至少有 7-10 年的销售、营销或收益管理经验,最好是在酒店业。 • 在推动收入增长和实现业务目标方面有良好的记录。 • 强大的分析能力,能够解读复杂数据并做出明智的决策。 • 出色的沟通、谈判和人际交往能力。 • 熟练掌握 CRM、收益管理和物业管理系统(例如 Salesforce、STR、PMS)。 • 能够管理跨职能团队并促进协作。 • 能够灵活适应动态和快节奏的工作环境。 • 拥有数字营销、品牌和分销战略方面的经验是一项很大的优势。
  • 成都 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【职位描述】 1.领导、计划和组织; 2.紧急事故与故障的处理; 3.做好下属员工的技术培训、考核及督导检查工作; 4.履行酒店和部门的政策,规章制度和指导方针; 5.有效的管理与控制浪费,修旧利费成为环保之友; 6.积极引导下属工作并树立典范,具备超前的和无畏的领导能力; 7.组织并带领员工进行日常的各项维修工作,确保所完成工作的质量符合酒店的要求; 8.对工作中出现的异常情况及时向上级领导汇报; 9.协助值班工程师做好员工的管理、各项维修工作及计划,推动员工达到共同目标,加强团队精神. 10.酒店各系统设备的维修保养与工作程序的安排和督导; 11.确保酒店各系统设备的维修保养达到水平和标准; 12.做预防性的维修保养,能源保护和成本控制程序; 13.确保酒店各系统设备在维修中有适当的记录; 14.正确的控制、管理所有设备、工具和物料; 15.积极加强与上级领导、下级员工及各有关当局的沟通协调工作; 16.紧密跟踪与督导外面包工的施工,使其达到标准。 17.机电或装修专业优先 【任职要求】 1.2年以上工程相关工作经验 2.中专以上学历(电气或机械专业),或取得与之等同的相关证书者; 3.具有电气、空调、锅炉、机械及管道等方面的专业知识; 4.能与上级领导及同事进行有效沟通; 5.强烈的团队合作意识,诚实、能吃苦,无不良嗜好; 6.身体健康,无妨碍本职工作的病症及生理缺陷; 7.流利的普通话。
  • 成都 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【职位描述】 1.按时完成希尔顿大学相关课程学习,并确保通过测试。 2.熟悉了解酒店产品知识,以及相关活动。 3.负责酒店所有产品的宣传与销售工作,包括但不限于客房,餐饮,宴会,等。 4.完成酒店设定的销售目标及相关任务。 5.制定销售计划并得到销售总监或商务总监的批准,按照计划 实施对所负责的地区或行业的客户进行维护及开发,通过电话销售,当面拜访等形式了解客户需求并最终达成销售。 6.高效地制作完成报价,合同并发送给客户并及时跟进。带领客户进行酒店参观。 7.操作酒店预订系统对房间及宴会场地等进行预定。 8.及时发送团队工作单,宴会工作单 同时确保相关部门接收到相关信息 9.与所负责的客户建立良好关系,维持客户资料的更新并及时将客户需求与反馈反映给酒店。 10.向客户推荐集团内其他连锁酒店。 11.主动收集市场及行业信息与销售团队其他成员分享,抓住商机并最终转换为生意确认下来。 12.了解并熟悉竞争对手的所有产品信息,包括主要客户及其产量、酒店客房、餐饮、会务相关促销信息等,并及时反馈信息给商务发展总监/销售部总监/高级销售经理。 13.在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。 14.激发和培训部门员工并确保他们有良好的表现。 15.通过定期的会议,确保销售团队与酒店运作团队有效的沟通,并协助宴会销售部或运营部跟进宴会或会议中发生的事件。 16.处理客人的反馈或投诉。 17.无论何时,最大化增加销售额,并对团队及宴会收入进行有效的预测。 18.根据需要在销售主任或销售代表制定团队报价或合同时进行必要的监督和指导。 19.积极参与市场计划的制定并协作达到预算。 20.认真履行所分配的工作和特殊任务。 21.如有必要,该部门有权更改或补充该职位描述。 22.根据市场需求提前设计酒店新产品,设定销售目标,并负责相关宣传和销售。 23.定期组织客户到酒店体验,或者组织与重要/有潜力客户的团队建设,维系/开发客户关系。 24.定期分析客源地城市的组成,并制定开发计划,拓展渠道。 【任职要求】 1.诚挚待客: 自愿全心全意为宾客提供无与伦比的绝佳体验 2.正直诚信: 时时刻刻为所应为 3.领导核心: 力争在业界和所在社区都位居领导地位 4.团队合作: 所有工作中积极发扬团队合作精神 5.主人翁精神: 勇于为自己的行动负责并敢于做出决定 6.即时行动: 以刻不容缓的态度和纪律运营 7.大学专科 8.具有至少三年在国际连锁酒店的相关经验。 9.良好的中英文读写能力。 10.具有良好的沟通技巧。 11.能在强压下胜任工作。 12.需要有MICE工作背景。 13.了解本地客户的情况并具有很强的市场分析能力。 14.拥有一定的客户资源。
  • 成都 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【职位描述】 按时完成希尔顿大学相关课程学习,并确保通过测试。 熟悉了解酒店产品知识,以及相关活动。 负责酒店所有产品的宣传与销售工作,包括但不限于客房,餐饮,宴会,等。 完成酒店设定的销售目标及相关任务。 制定销售计划并得到销售总监或商务总监的批准,按照计划 实施对所负责的地区或行业的客户进行维护及开发,通过电话销售,当面拜访等形式了解客户需求并最终达成销售。 高效地制作完成报价,合同并发送给客户并及时跟进。带领客户进行酒店参观。 操作酒店预订系统对房间及宴会场地等进行预定。 及时发送团队工作单,宴会工作单 同时确保相关部门接收到相关信息 与所负责的客户建立良好关系,维持客户资料的更新并及时将客户需求与反馈反映给酒店。 向客户推荐集团内其他连锁酒店。 主动收集市场及行业信息与销售团队其他成员分享,抓住商机并最终转换为生意确认下来。 了解并熟悉竞争对手的所有产品信息,包括主要客户及其产量、酒店客房、餐饮、会务相关促销信息等,并及时反馈信息给商务发展总监/销售部总监/高级销售经理。 在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。 通过定期的会议,确保销售团队与酒店运作团队有效的沟通,并协助宴会销售部或运营部跟进宴会或会议中发生的事件。 处理客人的反馈或投诉。 无论何时,最大化增加销售额,并对团队及宴会收入进行有效的预测。 根据需要在销售经理或销售主任制定团队报价或合同时进行必要的监督和指导。 积极参与市场计划的制定并协作达到预算。 根据销售团队架构来协助销售总监分配对日常工作进行有效分配。 指导销售团队,总是确保将高质量的服务和产品提供给客户。 领导销售团队达到部门目标。 在需要时主持并参加会议。 协助销售总监招募,选择,培训员工保持团队的活力与稳定。 认真履行所分配的工作和特殊任务。 如有必要,该部门有权更改或补充该职位描述。 【任职要求】 诚挚待客: 自愿全心全意为宾客提供无与伦比的绝佳体验 正直诚信: 时时刻刻为所应为 领导核心: 力争在业界和所在社区都位居领导地位 团队合作: 所有工作中积极发扬团队合作精神 主人翁精神: 勇于为自己的行动负责并敢于做出决定 即时行动: 以刻不容缓的态度和纪律运营 大学专科。 有三年或以上酒店销售及相关经验。 良好的中英文读写能力。 良好组织及展示技巧,具有良好的沟通技巧。 能在强压下胜任工作。 需要有MICE工作背景。 了解本地客户的情况并具有很强的市场分析能力。 拥有一定的客户资源。 具有以身作则的能力。
  • 实习生

    2.4千-2.6千
    成都 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    热爱从事酒店行业; 善于学习,具备良好的沟通交流能力; 实习期半年以上; 实习岗位: 餐饮服务/厨房,前厅部,客房部等各部门实习生
  • 三亚 | 经验不限 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    ob Summary 职位简述 Mainly responsible for follow up and inspection of the resort's project plans, promoting the implementation and monitoring of the plans, and coordinating the work among various departments to ensure the achievement of the resort's overall operation objectives. 主要负责跟踪督办度假区的项目计划,推动计划的执行与监控,协调各部门间的工作,以确保度假区整体运营目标的实现。 Key Duties and Responsibilities 主要义务和职责 §   Assist the department director in sorting out and formulating the resort's project plan list and follow up on the progress of the plan in real time based on the list; regularly review the plan results. 协助部门总监完成公司计划项目清单的梳理与制定,依据清单实时跟进计划执行进度;定期审核计划成果; §   Continuously adjust and optimize the plan to ensure its effectiveness and adaptability. 持续调整和优化计划,确保计划的有效性和适应性; §   Coordinate the resource allocation and cooperation among various business units within the project to ensure the smooth operation of all business activities. 协调项目内各经营单元之间的资源分配和合作,确保各项业务的顺利开展; §   Confirm that the project plan covers all necessary tasks, resources, time nodes and other elements. 确认项目计划中涵盖所有必要任务、资源、时间节点等要素; §   Ensure that important information in the project (such as plan changes, risk warnings, etc.) is promptly conveyed to relevant personnel, and make sure that project team members and stakeholders can obtain the necessary information in a timely manner. 确保项目中重要信息(如计划变更、风险预警等)及时传递给相关人员,确保项目团队成员和相关利益者能及时获取所需信息; §   Complete the sorting and archiving of various documents during the project process to ensure that the project has complete document records. 完成项目过程中各类文档的整理归档,确保项目有完整的文档记录; §   Report the progress of plan implementation, the completion of business indicators, existing problems and solutions to the superior leaders in a timely manner to provide support for their decision-making. 及时向上级领导汇报计划执行进度、业务指标完成情况、存在的问题及解决方案等,为领导决策提供支持; §   Promote the establishment and implementation of standardized processes, set measurable standards for repetitive tasks, and enhance efficiency. 推动标准化流程的建立和执行,对重复性的工作任务制定可衡量化标准,提高效率; §   Organize relevant meetings on Planning & Efficiency, form detailed meeting minutes, clarify the responsible entities and time nodes for each task; continuously supervise the implementation of the matters recorded in the meeting minutes. 组织计划管理相关会议,形成详细会议纪要,明确各项任务的责任主体与时间节点;持续督办会议纪要中事项的落实情况;
  • 三亚 | 3年以上 | 大专
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Key Duties and Responsibilities 岗位职责 • Oversee overall lobby management to ensure a clean, orderly environment that meets hotel service standards. 负责酒店大堂的整体秩序管理,确保环境整洁、有序,符合酒店服务标准。 • Coordinate inter-departmental resources to handle emergencies and ensure smooth service flow for optimal guest experience. 协调各部门资源,处理突发情况,确保服务流程顺畅,保障宾客的舒适体验。 • Proactively greet and welcome guests with warm, professional service to create a positive first impression. 主动迎接并问候宾客,提供热情、专业的服务,营造良好的第一印象。 • Promptly address guest requests by coordinating cross-departmental resources to efficiently resolve complaints or special needs. 及时响应宾客需求,协调各部门资源,高效解决客诉或特殊需求。 • Manage emergency situations in the lobby area with swift and appropriate responses. 处理大堂区域的突发事件,确保快速、妥善的应对措施。 • Monitor service quality and propose improvements to maintain established standards. 监督大堂服务品质,提出改进建议,确保符合标准。 Job Requirements  岗位要求 • Minimum 5 years of front office experience with proficiency in hotel operating systems and procedures. 具备5年以上前厅服务工作经验,熟悉酒店运营系统及流程。 • Excellent communication and coordination skills to promptly resolve guest issues. 出色的沟通与协调能力,能快速解决宾客问题。 • Strong problem-solving ability to efficiently handle emergencies. 具备较强的应变能力,能高效处理突发情况。 • Professional appearance with pleasant demeanor and strong service etiquette. 仪表端庄,形象气质佳,具备亲和力与职业素养。 • Multilingual proficiency (e.g., English) is preferred. 掌握多语言(如英语)沟通能力者优先。
  • 三亚 | 2年以上 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Key Duties and Responsibilities 主要义务和职责 ▪ Assist the sales manager/assistant manager to handle the daily operation and maintenance including new room type and pricing pop online, room availability management, online information display and guest’s consultation, etc. ▪ 协助销售经理/副经理处理OTA平台运营维护,包括房间上线及调价,房态管理,线上信息展示及客人咨询等。 ▪ Responsible for all kinds of sales data and client data statistics, analysis, summary, complete the department reports and other writing, reporting to the group leader in time. ▪ 负责各种销售数据及客户资料的统计、分析汇总,及时完成部门报表等的制作编写,汇报给领导。 ▪ Assist with manager/assistant manager with contract signing, meeting arrangement and new customers inspection and other related work. ▪ 配合经理/副经理完成合同签署、安排会务、接待、开发新客户等相关工作。 ▪ Handling with guest and WeChat group’s communication of daily consultation, information release, order processing, customer complaints and other related affairs. ▪ 及时处理客户及各微沟通信群内日常咨询、信息发布、订单处理、客人投诉等相关事务。 ▪ Responsible for administrative affairs, such as follow up with file stamp, procedures and approval, documentation of contract, expense reimbursement, post, stationery procurement, attendance statistics, etc. ▪ 负责处理办公室职责及行政事务,如跟进文件盖章、流程审批、合同归档、财务报销、行政寄件,办公用品采购,考勤统计等。 ▪ Build up good communication with other related departments. ▪ 与公司其他相关部门建立良好沟通,方便日常工作的正常进行。 ▪ Be responsible for livestreaming related work and live broadcast ▪需要负责直播相关工作并出镜直播 ▪ Complete temporary tasks assigned by manager/assistant manager etc. ▪ 完成经理/副经理等临时交办的其他任务 Skills, Experience & Educational Requirements 技能、经验和教育要求 ▪ Good communication and presentation skills. ▪ 良好的沟通表达能力。 ▪ conscientious and careful teamwork spirit, sense of responsibility. ▪ 工作认真细心,有团队协作精神,责任感强。 ▪ Conversant with use of Microsoft office. ▪ 熟悉微软办公软件。 ▪ Preferred with hotel work, sales, reservation, customer service experience or worked in OTA platform already. ▪ 有酒店、销售、预定、客服经验或曾在OTA平台中任职优先考虑。
  • 三亚 | 5年以上 | 大专 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 To Assist Front Office Manager to oversee the front desk and back-office operation, lobby, coordinates and monitor that all guests arrival, departure and in-house experiences are as per resort standards 协助前厅经理监督前台和后台办公室的运作,大堂协调和监督所有客人的到达,离开和得到入住的体验是依照度假标准的。 Key Duties and Responsibilities 主要义务和职责 Adhere to all Resort rules and regulations as per Service Standard Policies and procedures 坚持所有酒店规章按照服务标准的政策和程序操作。 Ensure the reception team work with a sales focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue. 确保前台接待以专注的态度接待客人,并了解酒店内的所有增销机会,这将有助于实现收入最大化。 Attending daily operation meeting 参加每天的运营会议。 Attending all group meetings. 参与所有团队的会议。 Ensure all team members are aware of all room revenue targets and are kept informed of performance results. 确保所有团队成员都知道所有的收入目标,并保持对业绩结果的了解。 Review VIP arrival& special events. 查阅贵宾到店和特殊度假村活动。 Ensure all non-guaranteed reservations are released at the appointed time. 确保所有非担保预订在指定时间内被取消。 Adhere to the resort selling strategy by ensuring the use of correct rates. 坚持销售策略,确保使用正确的价格。 Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests. 确保所有的预订都是通过专业的方式来处理,确保客人会带来更多预定。 Ensure a consistently high standard of presentation is maintained for both the department and the team members. 确保部门成员维持一致的高标准
  • 三亚 | 经验不限 | 学历不限
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 He/she will work on the floor according tostandards and best practice, ensure that the environment is safe and clean.He/she will abide with the instructions and laws issued by the Chineseauthorities, HACCP requirement and company’s set standards whichever is higherin connection to food handling, hygiene and food storage. 按照相关标准程序完成日常工作,确保工作环境的安全与卫生。关于食品操作、卫生及储存等问题必须遵守中国法律法规、食品卫生安全要求及酒店相关规定。 Key Duties and Responsibilities 主要义务和职责 To adhere to standards 严格遵守相关工作标准 To follow stringent hygiene standards 以最严格的卫生标准来要求自己 To clean his or her area with appropriate equipment and detergents 使用恰当的工具和药剂来清洁其负责的区域 To maintain equipment in perfect working condition 保养维护设备,使其保持最佳工作状态 To repair and report deficiencies if applicable 如发现问题,及时汇报并维修 To stack and rack to standard 严格按照标准来堆叠物品 To move items with appropriate equipment, never overloads trolleys 使用恰当的工具来运输物品,手推车禁止超载 To handle hazardous material with care and the appropriate equipment 运用适当工具妥善处理危害品 To follow instructions as indicated when operating equipment or heavy tools 使用机器设备或是大型工具时,要严格参照说明及上级指导  To wear appropriate gear for the job 佩戴适合工作的恰当装备 To report hazardous situations or potential areas to superiors 如发现安全隐患,及时汇报给上级领导 To take good care of equipment in particular glass and chinaware 妥善处理设备和用品,尤其是玻璃器皿和瓷器 To work in his area and does not leave the shift without notice or approval of supervisor/team leader or manager, works within a team 在自己的工作区域完成工作,禁止未通知并取得主管或经理的允许就擅离职守,团队合作 To ensure proper trash separation and or recycling standards if applicable, set highest standard and help community to improve 确保垃圾进行合理的分类处理及回收利用,对此制定严格条例以回馈社会 To demonstrate knowledge and interest in goals, and objectives of the Atlantis brand. 熟练掌握亚特兰蒂斯品牌的目标、愿景及使命 To ensure all activities are carried out honestly, ethically and within the parameters of the Chinese Law 确保在酒店内的所有活动都做到诚实、有道德并且符合中国法律
  • 亚菜厨师

    5千-7千
    厦门 | 3年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、在西厨厨师长的领导下,按菜式规定,烹制各种菜式,保证出品质量。 2、熟悉各种原材料的名称、产地、特点、价格、起成率、淡旺季,协助厨师长检查购进货源的鲜活、质量、数量必须符合要求,发现问题,及时向领班、主管汇报。 3、按西厨厨师长厨分工,完成自助餐厅、大型宴会、酒会的菜品制作任务。 【岗位要求】 1、中专以上学历,或相关专业毕业。 2、熟悉西/韩日/东南亚饮食的工作规范和要求,掌握配菜的各种操作技术的质量要求。 3、了解食品卫生法。 4、能按工作规范和质量标准要求独立进行工作,并有相应的技术等级。
  • 三亚 | 3年以上 | 大专
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 To oversee, assist and coordinate the daily operation of the luxury suites with the butler team. Ensuring all luxury suite occupants receive a professional and courteous butler service at all times as per resort standards. 与管家服务团队一起监督、协助和协调奢华套房每日运营情况。根据酒店的标准,确保所有入住奢华套房的客人体验专业、热情的管家服务。 Key Duties and Responsibilities 主要义务和职责 Oversee the daily tasks to be carried out by the butler team. 查看管家团队每日工作任务。 Carry out briefing with the butler team daily informing them of all daily resort information. 组织例会,与管家团队分享每日酒店内的信息。 Check and assist the butlers in their daily tasks and requirements from the luxury suite guest. 检查并协助管家服务员的每日工作及奢华套房客人的需求。 Oversee all luxury suite reservations, ensuring all data is collected and schedule and brief the butlers responsible for the individual suite. Ensure all pre-arrival preparations are carried out as per guest preferences. 查看所有奢华套房的预订,收集好所有数据,做好工作计划,告知管家服务员需负责的套房。根据客人喜好,确保在客人到店之前做好所有准备工作。 Oversee all luxury suite occupants’ itineraries ensuring the butler team are in control of coordination and assisting with the requirements in a proper manner as per resort standards. 查看所有奢华套房客人的活动日程,确保管家服务员根据酒店的标准,以恰当的方式协助客人。 Control all suites prior to guest arrival ensuring the suite is prepared as per resort standards. 在客人到店前,根据酒店的标准,先将套房准备好。 Communicate all requests and preferences to other resort departments correctly and timely. 正确并及时地与酒店其他部门传达客人所需和喜好。 Prepare all butler schedules and vacation schedules according to resort requirements. 根据酒店需求,制定所有管家服务员的工作计划以及休假计划。 Ensure the butler team all attend to duty on time in the correct uniform well groomed. 确保管家部的所有员工按时上岗,身着合适的制服,良好的仪容仪表。 Carry out trainings for the butler team as per resort requirements and on the job training when required. 根据酒店的需求以及工作要求,对管家团队的员工进行培训。 Ensure all butler tools and equipment is available and functioning correctly at all times. 确保所有管家使用的工具和设备在任何时候处于正常运作状态。 Ensure all F&B and amenity preferences are prepared on a daily basis for the suite. 根据客人饮食喜好,为套房客人准备当天的餐饮礼品。 Ensure all guest luggage and belongings are attended to in a correct and timely manner as per guest requirements. 根据客人的需求,以正确 、迅速的方式整理客人的行李。 Assist the butler team in coordinating special activities requested outside the resort. 协助管家团队处理来自于酒店外部的特殊活动。 Ensure priority restaurant reservations are available and reservations prepared for the suite guests as requested. 优先预订餐厅座位并根据套房客人的需求为其做好预订。 Ensure all departure services are attended to by the butler team, and transportation requirements, next destination requests are followed up as per guest requirements. 根据客人的要求,提供离店服务、交通需求服务、下个目的地的协助。 Have full knowledge of all resort services, hours, and locations around the resort. 具备丰富的酒店服务知识、时间概念以及熟悉酒店周边地区。 Have full knowledge of all concierge services available in the local area, including distances, times, and locations. 具备丰富的本地礼宾服务知识,包括距离、时间以及地点信息。 Have thorough knowledge of the resort PMS system being able to carry out in room check in and check out of guests. 完全熟悉PMS系统的操作,能够为客人在房内办理入住和退房手续。 Have full knowledge and able to carry out all butler duties and requested tasks when required. 具备丰富的管家服务知识,能够承担管家职责,当客人有需求时,可以提供帮助。 Ensure all Preventive maintenance requirements to ensure that the suites are top condition for a comfortable stay. 定期检修维护客房,确保为客人提供舒适的最佳居住环境。 Carry out any other job-related tasks requested by the resort 完成其他与工作相关的任务。      Skills, Experience & Educational Requirements 技能、经验和教育要求 Organizational skills 良好的组织能力 Strong administrative abilities 具备较强的行政能力 Ability to have a strong customer focus 具备较强的服务客人意识 Leadership abilities 具备领导能力 Strong communication skills 具备较强的沟通能力
  • 三亚 | 8年以上 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 Job Responsibilities: 全面负责餐厅的日常运营管理,确保卓越的服务品质、食品安全与成本效益。 Oversee the daily operations of the restaurant, ensuring exceptional service standards, food safety, and cost-effectiveness. 主导东南亚风味菜单的设计与创新,持续优化宾客的餐饮体验。 Lead menu design and innovation for Southeast Asian cuisine, continuously enhancing the guest dining experience. 负责团队建设、培训与发展,激发员工潜能,提升整体服务水平。 Manage team building, training, and development to unlock staff potential and improve overall service quality. 制定并执行餐厅的市场营销与促销策略,有效提升餐厅营收与品牌美誉度。 Develop and implement marketing and promotional strategies to increase restaurant revenue and brand reputation. 管理餐厅库存与供应链,确保食材品质与运营效率。 Manage inventory and supply chain to ensure ingredient quality and operational efficiency. 妥善处理宾客反馈与突发事件,维护餐厅的高标准形象。 Resolve guest feedback and emergencies promptly, maintaining the restaurant's high standards. 任职要求 Qualifications: 具备8年以上高端东南亚餐厅管理经验,拥有主理人或餐厅总经理经验者优先。 Minimum of 8 years of management experience in a high-end Southeast Asian restaurant. Prior experience as a Proprietor or Restaurant General Manager is preferred. 对东南亚餐饮文化有深刻理解,并能融入创新的管理思路。 Deep understanding of Southeast Asian food culture, with the ability to integrate innovative management concepts. 具备优秀的英文沟通能力,可作为工作语言。 Strong command of English, capable of using it as a working language. 拥有良好的财务意识和数据分析能力,能基于经营数据做出有效决策。 Solid financial acumen and data analysis skills for effective decision-making. 出色的领导力、沟通协调能力及团队合作精神。 Excellent leadership, communication, and teamwork skills.
  • 三亚 | 10年以上 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 He/she will implement, lead and manage the entire resort Food & Beverage operations and to achieve the highest standards. He/she will abide with the instructions and laws issued by the Chinese authorities, HACCP requirement and company’s set standards whichever is higher in connection to food handling, hygiene and food storage. 贯彻、领导并执行全酒店所有的餐饮运作,并使其达到标准。关于食品操作、卫生及储存等问题必须遵守中国法律法规、食品卫生安全要求及酒店相关规定。  Key Duties and Responsibilities 主要义务和职责 § To actively contribute to the successful achievement of the organizational goals § 为达成公司的经营目标而积极努力地贡献自己的力量 § To maximize productivities for all the food and beverage outlets § 提升所有餐饮点的营业收入 § Oversee the whole resort kitchen operations § 监管整个酒店餐饮的整体运营 § Ensure proper hygiene and sanitation in the work place § 确保工作场所的食品安全卫生环境 § Adequate stocks of working materials, inter–department coordination and training § 工作材料有充足库存,部门内的协调和培训 § Carry the full responsibility of the operating equipment including its inventory levels § 对餐饮运作设备全权负责,包括盘点 § Abides with the instructions and laws issued by the Chinese authorities in connection to food handling, hygiene and food storage § 遵守中国有关机构关于食品处理,卫生安全和食物储存等方面的法律法规 § Develop realistic action plans aimed to introduce and improve service, procedures and working methods § 制定切实可行的计划来提高餐饮部的产品、工作方法和流程等 § Maintain an excellent reputation in the eyes of the public, owners, management, guest and staff § 在公众、业主公司、管理层、客人和员工眼里都维持良好的形象 Remark: This role will base in Sanya and salary depends on the interview accessment.  注:该职位工作地点为三亚,薪资根据面试综合评估后确定。
  • 三亚 | 1年以上 | 本科 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Job Summary 职位简述 To ensure the completeness and accuracy of the income from all sources on a daily basis,Review bills, invoices and other processes in operations at each business site, reduce the risk of hotel revenue leakage. 确保每天从所有来源获得的收入的完整性和准确性并编制每日收入报告,对各营业点的账单、发票以及运营中其他流程进行审核,降低酒店收入流失的风险。 Key Duties and Responsibilities 主要义务和职责 Ensure the departmental operations manual including policies, procedures and task lists as well as Government Regulations is followed. 确保部门操作手册包括政策、程序和任务列表的执行以及政府法规被遵循; Ensure to be well groomed and maintain the standards lay down by the hotel. 确保仪容仪表得体,达到酒店制定的标准; Ensure to report for duty well in time. If unable to report to work, inform the Manager Income Audit. 确保及时上报,如无法在工作中及时上报,请通知收入审计经理; Ensure that the archive room is in proper order and documents are stored in an orderly manner. 确保以正确的顺序存档以及文件存储在有序进行; Ensure documents retrieved on other various request has proper approval of the Management Accountant or the Director Finance. 确保文档检索其他各种请求适当的会计经理或者财务总监的批准; Ensure that all daily income is accurately recorded and compile daily income reports. 确保每日所有的收入被准确的记录并编制每日收入报告; Ensure that all vouchers are effectively controlled in accordance with relevant policies. 确保所有礼券根据相关政策的得到有效管控; Review all senior dining and banquets and free rooms to ensure that all authorizations and signatures are properly explained. 审核所有高职用餐和宴请以及免费房,确保所有授权和签署得到合理的解释; Ensure the authenticity and legality of hotel invoicing. 确保酒店发票开具的真实性和合法性; Liaise with other departments as appropriate to ensure the smooth running of the Resort operations, that there is complete communication flow and a positive working environment for the overall Resort . 适当地与其他部门联系,以确保平稳运行的操作,有完整的通信保证整体度假胜地和积极的工作环境; Undertake any other assignments as reasonably issued by Manager Income Audit. 承担任何由收入审计经理颁发的其他合理事项。
  • 三亚 | 1年以上 | 中技 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    He/she will be assigned to the tasks in accordance to the standard operating procedures as implemented by the Executive Chef. He/she must ensure that proper hygiene and sanitation in the kitchen are followed and adequate stocks of the food supply in the buffet counters. 根据行政总厨批准的标准操作流程来向其分配任务,必须严格遵守厨房食品卫生程序,确保布菲台上食物充足。务必做到能同部门内部高效沟通并参与培训,同厨师长共同革新食物展示。 ADD厨房2级厨师 乐园餐厅2级厨师
  • 三亚 | 2年以上 | 本科
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位描述 / Job Description 1、管理客户满意度反馈项目,汇总并分析来自线上旅行社及社交媒体渠道的评论;Manage customer satisfaction feedback projects, collect and analyze comments from online travel agencies (OTAs) and social media channels; 2、监控主要酒店列表的评论发布情况,并及时进行回复与跟进Monitor the comment release status of major hotel listings, and respond to and follow up in a timely manner; 3、持续优化客户反馈处理流程,提升客户体验与满意度。Continuously optimize the customer feedback processing process to improve customer experience and satisfaction. 岗位要求 /  Requirements 1、具备较强的数据分析能力; Possess strong data analysis capabilities; 2、熟练使用 Microsoft Word、Excel、PowerPoint 等办公软件; Proficient in using Microsoft Word, Excel, PowerPoint and other office software; 3、酒店行业相关工作经验; Have relevant work experience in the hotel industry; 4、注重细节,具备良好的沟通与协调能力。 Be detail-oriented and have good communication and coordination skills.
  • 三亚 | 1年以上 | 大专 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Ensure that area products are properly arranged and maintained in accordance with the resort standards, treat guests courteously, assist the supervisor to meet the service and product promotion sales requirements and achieve the sales target. 每天确保区域产品,按照度假区的标准妥当布置和维护,礼貌待客,协助主管做好服务及产品推广销售需求,完成销售目标。
  • 三亚 | 5年以上 | 大专 | 提供食宿
    • 包吃包住
    • 管理规范
    • 人性化管理
    • 领导好
    • 带薪年假
    • 节日礼物
    • 五险一金
    • 岗位晋升
    • 技能培训
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    In conjunction with the AP Manager,develop, update as required and implement the departmental operations manualincluding policies, procedures, and task lists in line with the overall Resortpolicies and procedures and relevant Government Regulations. 与应付经理合作,根据需要进行开发、更新,并执行部门操作手册,包括政策、程序和任务清单,并与酒店的全部政策和程序及相关政府规定相一致; Ensure all subordinates are aware ofand follow the operations manual, providing training as appropriate. 确保所有下属都了解并遵守运作说明,并提供适当的培训; Ensure all Suppliers are set up in theaccounting system once approved and are kept up to date. 确保所有的供应商都在已批准的会计系统中建立并保持最新状态; Ensure all Receiving Records and attachedInvoices / other documentation are received intact daily, reviewed, and processedin Accounts Payable. 确保所有日常接收的收货记录和附加发票/其他文件的完整性,并在应付账款中进行审核和处理; Ensure all Invoices are appropriatelyapproved and have the required supporting documentation to facilitate payment. 确保所有发票的真实性及合法性,并提供所需的支持文件以便于付款; Ensure any queries on prices, extensionsetc. are followed-up and cleared prior to final acceptance for payment. 确保在最终接受付款之前对价格,延期等的任何疑问进行跟进和清算; Ensure Invoices match the Purchase Orderand/or other documentation including, where there is no PO, test-checking of pricingagainst Contracts etc. 确保发票符合采购订单和/或其他文件,包括没有采购订单,对合同等进行定价检验; Ensure payments are made in accordancewith agreed credit terms. 确保付款与约定的付款条款一致; Ensure payment runs are prepared in accordancewith agreed credit terms, with all supporting documentation attached, and are checkedand approved, prior to sending for signature by the approved signatories. 确保付款运行是根据约定的付款条款准备的,并附有所有支持文件,并经过核准和批准,然后经过核准的签署人签批; Ensure reconciliations are completedbetween the Suppliers Statements and the Resort records monthly and that reconcilingitems are followed-up and cleared on a timely basis, with any items remaining outstandingfor more than 90 days or which are of concern are brought to the attention of theAP Manager / Director of Finance. 确保完成每月酒店与供应商之间的对账,并且及时跟进和清算应调节项目,任何超过90天未完成的项目应引起应付经理/财务总监的关注; Ensure reconciliations are maintainedas appropriate for any sponsorship etc. arrangements and are reported on a timelybasis to the AP Manager / Director of Finance. 确保对账工作得到适当的调节与安排,并及时向应付经理/财务总监报告; Ensure regular follow-up with the mainSuppliers to maintain a good working relationship for the overall benefit of theResort. 确保与主要供应商的定期跟进,以维持良好的工作关系,从而确保酒店的整体利益; Ensure ongoing negotiation with the Suppliersto improve credit terms, which may include shorter or extended terms. 确保与供应商进行持续的协商,以改善付款条款,包括缩短条款期限或延长条款期限; Ensure all payments required by a certaindate are paid on time and that a trace system is implemented and followed accordingly. 确保所有付款都按时支付,并追踪跟进系统相应的执行; Ensure all advance or progress paymentsare appropriately recorded and matched against subsequent payments and liaise withProcurement to prepare a monthly report of advance payments, reconciled betweenProcurement and Accounts Payable records. 确保所有预付或按进度支付的付款都适当记录并与后续付款相匹配,与采购保持联系,准备每月的预付款报告,在采购和应付账款记录之间进行协调; Ensure various systems and reports aremaintained and highlighted for key performance indicators. 确保各种系统的关键绩效指标被保持和显著显示; Use initiative to query and follow throughon unusual transactions and undertake other audit techniques to assist with verifyingthe completeness and accuracy of the payments. 主动查询和跟踪异常交易,并通过不同的审核方法来协助核查付款的完整性和准确性; Bring to the immediate attention of theAP Manager / Director of Finance (or more senior person) any matters which appearto represent a material non-compliance with contractual agreements, possible fraudor irregularity, violation of laws or regulations, or significant deficiencies ininternal control. 当出现任何疑似不遵守合同约定、诈骗、无规律可循、不符合法律法规或者重大内控缺陷的事项,应立即引起应付经理/财务总监(或者更高级别领导)的关注; Ensure any required General Ledger postingsare prepared on a timely basis. 确保所有总账入账所需能及时准备; Assist as required with the month-endAccounts process to ensure the Accounts are prepared within the required timetableand are as accurate as possible. 根据月结流程进行协助,确保账户在规定的时间内准备好,并且尽可能准确; Ensure all records are appropriatelyfiled for ease of future reference, tidiness and for audit purposes, and utilizeelectronic storage as much as possible taking into consideration all relevant GovernmentRegulations. 确保所有记录整齐有序并妥善备案,并尽可能利用电子设备存储及考虑到所有相关政府法规,以便日后的审计与参考; Liaise with other departments as appropriateto ensure the smooth running of the Resort operations, that there is complete communicationflow and a positive working environment for the overall Resort. 与其他部门保持联系,确保酒店的运营顺利进行,使整个酒店有一个全面的沟通流程和一个积极的工作环境; Undertake any other assignments as reasonablyissued by the AP Manager and/or Director of Finance. 执行由应付经理和/或财务总监合理交代的任何其他任务; Ensure there is an emphasis on continuousimprovement and the bottom line. 确保不断提高与改善本质工作内容; To carry out any additional duties withinthe work scope as requested by the Manager. 根据经理的要求,在工作范围内执行任何额外的职责。
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