Food & Beverage background is preferred  ·  Develop, implement and manage the operational department’s annual and long term goals. 制定、实施和管理运营部门的年度和长期目标。 ·  Establishment of the Hotel’s Operating Budget and Financial forecast. 制定酒店运营成本和财务预测。 ·  Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality. 管理酒店运营，提高利润，并确保优质的对客服务和产品质量。 ·   Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs. 确保各运作部门降低成本的同时，实现收入和利润的目标。·    ·   Ensures optimal compliance with corporate focus audit. 确保与公司审计的一直性。 ·   Manage operational expenses to stay within budget guidelines. 管理运营费用，控制在预算范围内。·  Evaluates changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary. 评估客人的需求不同的客人及竞争者的变化，根据需要推荐合适的产品和服务，并根据需要调整运营。 ·  Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance. 确保客人及人才的满意度，同时保持市场竞争力及卓越的财务业绩。 ·  Anticipate and address guest issues and establish proactive processes to promote guest satisfaction. 参与并解决客人的问题，建立积极主动的处理流程从而提高客人的满意度。 ·    Manages performance issues that arise within the operational departments, as well as train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers. 管理运营部门内部的绩效问题，并对团队成员和管理人员进行培训、发展、指导和咨询，组织的绩效评估和解决问题。 ·   Interacts in a positive way with all team members to ensure a luxury guest experience. 以积极的方式与整个团队的成员沟通互动，从而确保客人的奢华体验。 · Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 按照雅高集团的健康、安全和环境政策，使用安全的人工操作技术，养成安全的工作习惯，依照程序以尽量减少对环境影响，防止污染。 ·  Ensures compliance with local health and safety regulations. 确保遵守当地的卫生和安全法规。 Knowledge and Experience知识和经验 ·   Bechelor‘s degree or above.本科或以上学历 ·    3years or above Director of Food & Beverage experience  at  5 star international hotels. 三年或以上五星级国际品牌酒店餐饮总监工作的经验 ·     Fluent oral and written English.有良好的英语能力 Competencies 技能 ·   With capability of communication and coordination 有较强的沟通协调和管理能力 ·    Work honestly with strong responsibility, fairly handle matters 工作认真负责，作风正派，处事公正，有良好的素质 ·    Interpersonal skills to deal with guests and talent issues 具备处理客人与人才关系问题的技巧 ·   Confidently able to resolve problems and make decisions 具备决策能力、解决问题的能力 ·   Adaptable to use computer skill 具备电脑操作技能