Assisting and/or Representing the GM in all local operational responsibilities；  协助及/或代表总经理履行所有本地运营职责  Ensuring provides excellent patient/guest service with the ability to develop meaningful & loyal relationships；  确保提供优质服务，并能建立有意义且忠诚的客户关系  Leading all initiatives to attract, to hire, to train and to retain the employees. Having the responsibility of building the team；  主导人才吸引、招聘、培训及留任等各项举措，承担团队建设责任  Ensuring compliance with all company and governmental laws and regulations；  确保遵守所有公司及国家法律法规  Ensuring that all employees are appropriately trained and competent to perform their job duties；  保证所有员工经过适当培训且能胜任岗位职责  Being Brand Ambassador, ensuring the communication of features and benefits of our treatments/programs/products beyond the basics to appeal to the customer’s needs, and ultimately generate sales；  担任品牌大使，确保在基础介绍之外更深入地传达我们疗程/项目/产品的特点与益处，以契合客户需求并最终促成销售  Setting policies and processes; ensuring the application of the CLP SOPs；  制定政策与流程，确保CLP标准操作规程的贯彻执行  Establishing the budget and the KPIs; Preparing regular reports for upper management; closely working with Finance manager to prepare the regular P&L reviews；  编制预算与关键绩效指标，定期向高层管理层提交报告，协同财务经理完成定期损益复盘Overseeing day-to-day operations；  全面监督日常运营管理  Evaluating and continuously improving operations and financial performance；  评估并持续优化运营与财务表现  Ensuring that staff follow health and safety regulations  确保全体员工严格遵守健康安全规范  Overseeing the preparation of displays, products, and presentations and all marketing promotional tools in respect to CLP corporate guidelines  按照CLP企业准则，统筹管理陈列布置、产品展示及所有营销推广工具的准备工  Able to communicate in Both Chinese & English;  能够使用流利得中英双语。