What is the job? 岗位描述职责 Handle hotel related affairs, regularly output business analysis reports, promote key tasks, understand hotel operations and procedures, especially the catering department, housekeeping department, finance department, and sales department. 处理酒店相关事务，定期输出经营分析报告，推进重点工作，了解酒店营运和基本程序，特别是餐饮部、房务部、财务部和销售部门。 What we need from you岗位要求 文稿撰写能力】 [Writing Ability] 1. Possess excellent writing skills, able to write various official documents, reports, plans, promotional texts, etc., with accurate, clear, and fluent text expression, strong logic and infectiousness. 1.具备优秀的文字功底，能够撰写各类公文、报告、方案、宣传文案等，文字表达准确、清晰、流畅，具有较强的逻辑性和感染力。 2. Able to quickly collect and organize relevant information according to different manuscript requirements, conduct in-depth analysis and research, and provide strong support for manuscript writing. 2.能够根据不同的文稿需求，快速收集、整理相关资料，进行深入分析和研究，为文稿撰写提供有力支持。 3. Proficient in various office software such as WPS, Word, Excel, PowerPoint, etc., able to use software for document layout, data processing, and presentation production. 3.熟练掌握各类办公软件，如 WPS 、Word、Excel、PowerPoint 等，能够运用软件进行文档排版、数据处理和演示文稿制作。 4. Possess good communication skills, able to effectively communicate and coordinate with various departments within the hotel as well as external relevant units, ensuring timely transmission of information and smooth progress of work. 4.具备良好的沟通能力，能够与酒店内部各部门以及外部相关单位进行有效的沟通和协调，确保信息的及时传递和工作的顺利开展。 5. Able to accurately understand the intentions and job requirements of the general manager and promptly convey them to relevant personnel; At the same time, be able to provide timely feedback on the progress and issues of each department to the general manager. 5.能够准确理解总经理的意图和工作要求，并及时传达给相关人员；同时，能够将各部门的工作进展和问题及时反馈给总经理。 6. Skilled in handling interpersonal relationships, able to establish good cooperative relationships in complex work environments, coordinate the interests of all parties, and solve conflicts and problems in work. 6、善于处理人际关系，能够在复杂的工作环境中建立良好的合作关系，协调各方利益，解决工作中的矛盾和问题。 Hotel business capability 【酒店业务能力】 1. Understand the basic operating models and business processes of the hotel industry, and be familiar with the job responsibilities and content of various departments in the hotel 1. 了解酒店行业的基本运营模式和业务流程，熟悉酒店各部门的工作职责和工作内容。 2. Develop hotel development strategies, business plans, and management systems, and supervise their implementation. 2. 制定酒店的发展战略、经营计划和管理制度，并监督执行情况。 3. Possess a certain level of marketing and customer service awareness, 3. 具备一定的市场营销和客户服务意识 4.4.Maintain close communication and collaboration with various departments within the company, provide timely feedback on operational situations and issues, and facilitate mediation Resolve cross departmental work matters. 4.与公司内部各部门保持密切的沟通和协作，及时反馈运营情况和问题，协调解 决跨部门的工作事项。 Corporate responsibility企业责任： 1、Treat our business with maximum confidentiality and care.. 1、在处理业务时最大限度的保守机密并小心谨慎。 2、Keep and keep all confidential information. 2、保存和保守所有保密信息。 3、Answer, transfer, redial or leave a message. 3、接听来电、进行电话转接、重拨或留言。 4、A high level of confidentiality should be maintained at all times for any matter. 4、对于任何事务应一贯保持高度机密。