【岗位职责】
•Welcome and serve guest that walks into the outlet, adapting the serving style to the guest needs with intuitive but always culturally correct service.
欢迎和服务任何进入餐厅的客人,根据客人需求为客提供个性化但是符合企业文化的正确服务。
•Use the Art of Service and be responsible for the whole guest journey in and beyond the restaurant experience.
使用服务艺术,并负责客人在餐厅和离店时的体验。
•Maintain a thorough knowledge of signature dishes on the menu and their preparation methods, to provide the guests with an accurate recommendation.
全面了解招牌菜,并为客人提供准确的建议。
•Know how to courteously answer the phone both internal and external and use the general rules of phone etiquette.
了解如何礼貌地回答内部和外部的电话,并使用电话礼节的通则。
•Demonstrate good knowledge of F&B POS System.
展示对餐饮 POS 系统的良好了解。
•Be responsible for table settings according to hotel standards and the restaurant concept.
根据酒店标准和餐厅概念负责摆台。
•Check that all F&B equipment is clean, polished, and organized.
检查所有餐饮设备是否干净、抛光和有序安排。
•Maintain all standards of food and beverage hygiene.
维持所有餐饮卫生标准。
•Handle all OS&E and equipment carefully and responsibly to keep damage and breakage to a minimum.
谨慎负责地处理所有运营设备设施,以最小化损坏和破损。
【岗位要求】
•Strong problem-solving ability.
有一定的应变处理问题的能力。
•Good grooming.
任何时候保持良好的仪容仪表。
•Positive action.
积极的行动力。
•Good communication skills.
良好的沟通能力。
【岗位职责】
•Assist in the preparation and service of all food items for a la carte and / or buffet menus according to hotel recipes and standards.
根据酒店的食谱和标准,协助准备和服务所有食品零点和/或自助。
•Ensure the highest standards and consistent quality in the daily preparation.
在每天备餐时确保最高标准和始终如一的质量。
•Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.
确保所有工作区域、器具和设备的清洁和维护。
•Follow proper handling and right temperature of all food products.
遵守所有食品的正确处理和正确的温度。
•Demonstrate proper and safe usage of all kitchen equipment.
确保所有厨房设备正确、安全的使用。
•Have full knowledge of all dishes on the menu, signature dishes and seasonal promotions.
充分了解菜单上的所有菜肴、招牌菜和季节性促销活动。
•Follow kitchen policies, procedures, and service standards
遵循厨房政策、程序和服务标准。
•Follow all safety and sanitation policies when handling food and beverage.
处理食品和饮料时,遵守所有安全卫生政策。
•Perform the tasks requested in a timely manner.
按时完成所分配的工作。
•Contribute to the kitchen revenue through effective food cost control.
通过有效的食品成本控制,为厨房收益做出贡献。
•Be entirely flexible, able to rotate within the different sub departments/sections of the Kitchen.
完全灵活,能够在厨房的不同子部门/岗位内轮岗。
【岗位要求】
•Positive action.
积极的行动力。
•Good communication skills.
良好的沟通能力。
•Convey a high level of understanding of the importance of attention to details. Ability to work independentlyand as a team.
重视细节,具有独立和团队工作的能力。