-       3年以上5星级酒店相关工作经验-       尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量-       以身作则，帮助并带领员工-       合理高效地安排员工工作，同时积极培养员工的质量意识-       愿意接受轮班工作-       英语熟练 -       At least 3 year similar working experience in5 star hotels-       Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards.-       Acts on own initiative and takes responsibility for own work-       Structures work activities effectively, helps to build staff’s quality consciousness-       Accepts to take shift work-       Proficiency in English

-  1年以上相关工作经验 -  尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 -  工作自觉主动、负责任 -  愿意接受轮班工作   -  At least 1 year similar working experience -  Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards. -  Acts on own initiative and takes responsibility for own work -  Accepts to take shift work

【岗位职责】 1、负责酒店员工制服的收发和保管工作。 2、严格执行制服规定换洗时间，热心为酒店员工服务。 3、在制服换洗过程中，注意检查制服的破损情况，并及时进行修补。 4、发放制服之前，注意检查制服的洗涤质量，发现问题及时上报领班。 5、负责工服破损，开线等修复工作，保证发放员工制服平整，无损。 6、严禁在未经领班同意的情况下，私自办他人转借，调换制服，或将任何制服携带出酒店外。 7、检查制服架及衣服的流失情况，发现异常或管理漏洞及时上报本部领班。 8、负责各部门部门员工的服装、配件的缝制工作 9、完成上级交办的其他任务 10、遵守各项规章制度及安全操作规程  11、做好与同事之间的沟通协调工作  12、按时完成上级领导交代的其他事项，服从管理并接受领导安排 【岗位要求】 1、洗衣房制服室工作经验。 2、参加相关培训。 3、熟悉本岗位专业知识，掌握缝纫技术。

§  向销售协调员提交准确地业务预定报告 Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation. §  准备并确保宴会订单及时地传递到相关部门 Prepares and ensures all Events Orders are distributed to concerned department in a timely manner. §  快速周到地处理客人及员工询问，出现投诉及其他问题要及时汇报。如果没有快速的解决办法，要确保及时必要的跟进 Handles guest and employee’s inquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found and ensures a prompt follow-up. §  维护与客人及伙伴的良好工作关系 Maintains positive guest and colleague interactions with good working relationships. §  进行广泛的竞争者调查，保持对本酒店优秀的知识水平 Conducts extensive competitor research and maintains excellent Product Knowledge of the Hotel. §  持续考察地区，国内，国际的市场趋势，了解竞争酒店的销售策略，确保本酒店销售部保持知识更新和竞争力 Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge. §  通过电话，合约及书写的沟通，保持酒店的高知名度 Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications. §  根据既定目标计划电话销售 Carefully plans Sales Calls into defined objectives. §  充分了解酒店设施，特点及服务 Maintains a detailed knowledge of Hotel facilities, features and services. §  协助监督宴会销售人员的准时出勤和仪表，确保他们正确穿着制服，仪表整洁，符合酒店和部门的仪表要求 Assists to oversee the punctuality and appearance of Catering Sales employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. §  通过适当的培训和督导提升员工的技能和能力，最大化发挥员工的工作效果 Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

§  礼貌且高效地处理所有内部及外部客人的投诉及要求，并跟进确保问题的圆满解决。 Handlesall guest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily. §  始终确保所有前厅员工实现酒店品牌的承诺并提供超出客人预期的服务。 Ensuresthat all Front Office employees deliver the brand promise and provideexceptional guest service at all times. §  前厅部要在给客人留下最深的品牌理念的前提下，根据主要的绩效指示积极主动地管理成本。 Ensuresthat the Front Office operates with the lowest possible cost structure whilealso delivering on the brand promise to the guest, proactively managing costsbased on key performance indicators. §  若有需要，协助每周收益管理会议。 Assistsin weekly yield and revenue management meetings, as necessary. §  协助准备、使用和更新年度市场计划。 Assistsin the preparation, utilisation and update of an annual Marketing Plan.  §  确保每日预抵贵宾、有特殊要求、常住客人的房间提前预留、并且通知客房部同事打扫和放置欢迎赠品。 Ensuresthat all daily arrival V.I.P. rooms, special request rooms, and long stay guestrooms are pre-blocked in advance, that Housekeeping is notified and that eachroom is prepared with the appropriate welcome amenities. §  协助确保凯悦温情及房务部经典20条的实行。 Assistsin making sure that all Touches of Hyatt and the Rooms Top 20 have beenimplemented。 - 5年以上相关工作经验 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 工作自觉主动、负责任 - 性格开朗，能从容应对压力 - 具有良好的团队合作精神，全力支持并协助他人工作 - 出色的沟通及表达能力 - 愿意接受轮班工作 - At least 5 year similar working experience - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards - Acts on own initiative and takes responsibility for own work - Have a bright and cheerful disposition，can contend with pressure - Has team spirit, willing to provide assistance and helpful - Has good communication & interpersonal skills - Accepts to take shift work

【岗位职责】 1、为清扫员分配任务。 2、按顺序巡视整个公共区域 3、按工作需求安排员工上班 4、确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理，如清洗、用吸尘器 5、要及时汇报地毯和家具的损坏，以便急修及降低损失 6、处理所有清洁方面紧急事件 7、跟踪急修事宜，确保维修已经完成 8、检查确保机器的被清洁、正常工作及妥善存放 9、检查所有洗手间，始终处于高卫生标准 10、与客房部、工程部、和其它部门合作以确保所有问题都得到沟通和处理 11、与公关经理协调沟通在一些特殊时间段安排足够的衣帽间、休息室服务 12、在有VIP客人时安排充分的洗手间服务员 13、检查楼梯确保卫生及清洁 14、每日与客房部经理会面交流 15、及时向保卫部报告可疑人物 16、确保个人仪表、仪容符合酒店酒店要求 17、完成上级分配的其它工作 【岗位要求】 1、至少2年的公共区域主管经验 2、具备一定的领导能力 3、视力良好 4、口语及书面英语良好 5、身体健康，能够适应长时间工作

§  Patrols lobbies, corridors, guest floors and public areas and makes use of the i-Guard System appropriately, while ensuring there are no fires, unsafe conditions, and/or missing or inoperative safety equipment. 巡视大堂、走廊、楼层和公共区域并正确运用巡更系统，以确保没有火灾、安全隐患和遗失或失灵的安全器材。 §  Assists any call for assistance via the Command Post intercom system at the entry/exit of Car park. 帮助接听任何通过机动车进出口处停车场的指挥步话系统打来的求助电话。 §  Ensures that the Hotel’s policy and procedures in key issuance are adhered to at all times.  确保时刻严格遵守酒店的规章制度。 §  Ensures that the Hotel’s policy & procedures on the issuance of Security Passes are adhered to for all visitors including suppliers, contractors, part-timers, employees etc. 确保所有的来访者包括供应商、老客户、小时工和酒店的员工严格遵守酒店的安全保卫的制度和守则。 §  Ensures that tasks and duties listed for designated posts such as Staff Entrance, Control Room, Lobby, Guest Floors, Exterior area and Hotel Driveway are professionally carried out at all times. 确保一些任务和职责明确成为条款比如员工通道、监控室、大堂、客房楼层、酒店外围和跑道都应时刻保证安全工作到位。 §  Assists in the tasks assigned in emergency situations. 执行紧急情况下分配的任务。 §  Assists in the tasks assigned during Hotel Fire & Evacuation situations. 协助进行酒店防火和员工疏散工作。 §  Ensures all Fire Exits are not obstructed at all times. 确保所有的防火通道时刻畅通。 §  Questions any suspicious character in a polite manner; Refuses entry if the subject is not able to provide reasonable reply; Requests for assistance immediately if the situation arises. 礼貌地询问可疑的来访者，如果不能提供原因的有权拒绝其进入酒店，当有紧急情况发生时应请求帮助。

1. 熟悉涉外星级酒店饼房工作内容。 2. 在领先国际五星酒店具有一定的厨房团队管理经验，能妥善分派工作任务。

- 3年以上相关工作经验 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 工作自觉主动、负责任 - 性格开朗，能从容应对压力 - 具有良好的团队合作精神，全力支持并协助他人工作 - 出色的沟通及表达能力 - 愿意接受轮班工作 - At least 3 year similar working experience - Respects guest needs; takes great interest in satisfying them by taking theirinterests and complaints seriously; consistently delivers professional serviceswith high quality work standards - Acts on own initiative and takes responsibility for own work - Have a bright and cheerful disposition，can contend with pressure - Has team spirit, willing to provide assistance and helpful - Has good communication & interpersonal skills - Accepts to take shift wor

- 1年以上星级酒店、高级厨师任职经验;有五星级酒店经验者优 - 根据餐厅运营理念和凯悦标准管理餐厅厨房的运作，最大程度地确保餐厅盈利和客人满意度 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 拥有全面的厨房、职业、食品卫生安全知识 - 具备良好电脑技能，拥有配方管理经验者优先 - At least 1 year experience as commis/demi chef in a hotel or restaurant of good standards；Preferably with experience in luxury international brands - Manages the assigned kitchen as an independent profit centre, in line with the outlet's operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards. - Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential; - Good Computer Skills in MS Office, and Recipe Maintenance System is preferred.  

-  6个月以上全职实习。酒店内部相关任意部门皆可。  -  尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 -  工作自觉主动、负责任 -  具有良好的团队合作精神，全力支持并协助他人工作 -  出色的沟通及表达能力 -  性格开朗，能从容应对压力 -  愿意接受轮班工作 -  基本英语口语 -  Full time traineeship with a minimum duration of 6 months.  Students can be placed at any hotel departments if vacancies allow. -  Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards -  Acts on own initiative and takes responsibility for own work -  Has team spirit, willing to provide assistance and helpful -  Has good communication & interpersonal skills -  Has a bright and cheerful disposition，can contend with pressure -  Accepts to take shift work -  Basic oral English skills

-  1年以上相关工作经验；相关专业应届高职毕业生亦可 -  中餐、西餐、宴会、员工餐厅均 -  尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 -  自信乐观，工作自觉主动、负责任 -  愿意接受轮班工作 -  At least 1 year similar working experience or fresh graduates who major in culinary or equivalent at higher vocational colleges -  Experience for Chinese Cuisine, Western Cuisine,  Banqueting Kitchen and Empolyee Restraunt is perferabl -  Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards. -  Shows self-confidence and an optimistic outlook; acts on own initiative and takes responsibility for own work -  Accepts to take shift work

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically. Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Rooms, or Front Office Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must.

协助副经理确保宾客服务中心按照既定的理念顺畅运作，并随时提供礼貌、专业、快捷、灵活的服务。 §  礼貌并有效地处理客人投诉和询问，对于无法立即处理的投诉和提出的问题，应汇报服务中心经理。 §  与客人之间建立和谐的客服关系并长久保持。 §  根据操作程序，对总机交换台，传呼系统和相关的电脑设备运用自如。 §  确保服务中心的设施干净并得到妥善保养，保持库房整洁。 §  负责向所有来电者提供友善、有效的服务。 §  经常性地亲自确认客人、员工及公共区域的访客得到符合酒店标准的服务。 §  确保正确处理及分发所有客人的留言、邮件及传真。 §  贯彻主人翁精神，并以身作则。保持良好的商业意识，尽可能抓住每个盈利机会。 §  实现协助客房服务、餐厅预订、客房协调、健身中心预约及工程部维修的职能。 §  保持设备的良好工作状态，并在需要时提出维修要求。 §  支持并贯彻“以人为本”的理念， 体现并发扬凯悦的价值观和文化特色。 §  通过“手把手”的管理和培养，使客服中心的员工根据政策及程序履行他们的职责。 §  合理授权给才学兼备的员工，培养他们的同时确保维护运营的标准和安全。 §  准备并公布每周工作计划，确保符合酒店生意需求和其它主要业绩指标。

§  确保根据凯悦酒店标准，始终提供礼貌、专业、有效及灵活的服务。 To provide acourteous, professional, efficient and flexible service at all times, followingHyatt Standards of Performance. §  负责指定工作区域的所有职责和任务。定期回顾重点任务清单，并根据行业趋势、客人期望和运营理念等对其进行修改。 To perform allduties and tasks in the assigned Place of Work to the standard set.  Please note that Master Task Lists arereviewed and changed on a regular bases reflecting change in trends, guestexpectations and operating philosophies. § 礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题汇报领班，并及时回馈和跟进。 Handle guest enquiries in a courteous andefficient manner and report guest complaints or problems to Team Leader if noimmediate solution can be found and assure follow up with guests. §  明确自身首要任务是为客人提供服务，并以客人的需求和安全为第一要务。 Realize that his/herprimary role is to be of service to the guest and that their needs & safetycome first §  确保告知酒店客人关于酒店活动及服务的正确信息和建议。 Must impart correctinformation & advise the guest on the various services/activities in thehotel. § 确保所有区域的整洁。 Must keep all areas clean at all time §  必须完全了解急救和救生的技术。 Must be completelyconversant with first aid & life saving techniques. §  时刻关注客人发出的求救信号。 Must be attentiveand alert for any signs from the guest. §  保障客人的人生安全。 Must be ensure guestsafety. §  在有替补人员情况下救生员不得离岗超过15分钟，如果需超过15分钟应报备给水疗与健身经理。 Lifeguards shouldnot be away from duty for more than 15 minutes if substitutes are available. Ifmore than 15 minutes is required, must report to Spa&Fitness Manager. §  在无替补人员情况下救生员不得离岗。 The lifeguard shallnot leave the area without a substitute. §  应救生员疏忽导致的任何安全，救生员应承担一切责任。 Shall be liable forany safety resulting from their negligence.

Main Duties Administration §  Ensures that the Foodand Beverage activities are aligned with the respective Corporate Strategy, andthat the Hotel Actions have been implemented where appropriate. §  Oversees thepreparation and update of individual Departmental Operations Manuals. §  Conducts regulardivisional communications meetings and ensures that departmental briefings andmeetings are effective and conducted as necessary. CustomerService §  Ensures that all associatesdeliver the brand promise and provide exceptional guest service at all times. §  Ensures that associatesalso provide excellent service to internal customers in other departments asappropriate. §  Spends time in publicareas observing associate-guest interaction and talking with guests, workingthrough Heads of Department to coach associates in guest service skills asnecessary. §  Handles all guest andinternal customer complaints and inquiries in a courteous and efficient manner,following through to make sure problems are resolved satisfactorily. §  Maintains positiveguest and colleague interactions with good working relationships. Financial §  Maximises associateproductivity through the use of multi-skilling, multi-tasking and flexiblescheduling to meet the financial goals of the business as well as theexpectations of the guests. §  Ensures that eachprofit centre (e.g. Outlet, Bar, Banquets) is operated in line with maximisingprofit while delivering on the brand promise. §  Ensures that each costcentre (e.g. Stewarding) operates with the lowest possible cost structure whilealso delivering on the brand promise to the guest. §  Coordinates thepreparation of the Annual Business Plan for Food and Beverage. §  Analyses businessperformance strategically to facilitate accurate and meaningful forecasting,involving the respective Heads of Department as appropriate. §  Manages costsproactively based on key performance indicators, working through the respectiveHeads of Department as appropriate. §  Ensures that allhotel, company and local rules, policies and regulations relating to financialrecord keeping, money handling and licensing are adhered to, including thetimely and accurate reporting of financial information §  Assists in theinventory management and ongoing maintenance of hotel operating equipment andother assets. §  Participates in weeklyyield and revenue management meetings actively, overseeing the appropriatepricing structures to maximise yield and overall profits in Outlets andBanquets. Marketing §  Prepares, utilises andupdates an Annual Marketing Plan, broken down as necessary by department. §  Evaluates local,national and international market trends, vendors and other hotel/restaurantoperations constantly to make sure that the hotel’s own operations remaincompetitive and cutting edge. §  Encourages Heads ofDepartment to look for Marketing and Public Relations opportunities to increaseawareness and ultimately business. Operational §  Ensures that allcompany minimum brand standards have been implemented, and that optional brandstandards have been implemented where appropriate. §  Monitors alloperations, especially during peak business periods, working through therespective Head of Department to make adjustments where necessary. §  Ensures that allTouches of Hyatt and the Food and Beverage Top 20 are implemented. §  Provides feedback onthe results of the Consumer Audit and ensures that the relevant changes areimplemented. Operational (continued) §  Works closely withother Leadership Committee members in a supportive and flexible manner,focusing on the overall success of the hotel and the satisfaction of hotelguests. §  Ensures that Food andBeverage associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”. §  Ensures that all associatesare up to date with the availability of seasonal and new products on themarket. §  Tastes and monitorsthe food and beverage products served throughout the operation, providingfeedback where appropriate. Personnel §  Oversees and assistsin the recruitment and selection of all Food and Beverage associates.   Ensures that Heads of Department followhotel guidelines when recruiting and use a competency-based approach toselecting their associates. §  Oversees thepunctuality and appearance of all Food and Beverage associates, making surethat they wear the correct uniform and maintain a high standard of personalappearance and hygiene, according to the hotel and department’s groomingstandards. §  Maximises theeffectiveness of Heads of Department by developing each of their skills andabilities through the appropriate training, coaching, and/or mentoring. §  Conducts annualPerformance Development Discussions with Heads of Department and supports themin their professional development goals. Ensures that they in turn conduct annual Performance DevelopmentDiscussions with their associates. §  Ensures that each Headof Department plans and implements effective training programmes for their associatesin coordination with the Training Manager and their Departmental Trainers. §  Encourages associatesto be creative and innovative, challenging and recognising them for theircontribution to the success of the operation. §  Supports theimplementation of The People Philosophy, demonstrating and reinforcing Hyatt’sValues and Culture Characteristics. §  Ensures that all associateshave a complete understanding of and adhere to associate rules and regulations. §  Ensures that associatesfollow all hotel, company and local rules, policies and regulations relating tofire and hazard safety, and security. §  Feedback the resultsof the Associate Opinion Survey and ensures that the relevant changes areimplemented. Other Duties §  Is knowledgeable instatutory legislation in associate and industrial relations. §  Understands andstrictly adheres to Rules and Regulations established in the Associate Handbookand the Hotel’s policies concerning fire, hygiene and health and safety. §  Ensures high standardsof personal presentation and grooming. §  Maintains strong,professional relationship with the relevant representatives from competitorhotels, business partners and other organisations. §  Responds to changes inthe Food and Beverage function as dictated by the industry, company and hotel. §  Attends trainingsessions and meetings as and when required. §  Carries out any otherreasonable duties and responsibilities as assigned.

5年以上酒店餐饮相关工作经验 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 工作自觉主动、负责任 - 性格开朗，能从容应对压力 - 具有良好的团队合作精神，全力支持并协助他人工作 - 出色的沟通及表达能力 - 愿意接受轮班工作 - 英语熟练 - At least 5 year similar working experience - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards - Acts on own initiative and takes responsibility for own work - Have a bright and cheerful disposition，can contend with pressure - Has team spirit, willing to provide assistance and helpful - Has good communication & interpersonal skills - Accepts to take shift work - Proficiency in English

- 有5星级酒店相关工作经验。有相关培训工作经验者优先 - 英语熟练 - 工作积极主动，认真细致 - 热情积极，具有高度的进取心，并全力追求目标的实现 - 性格开朗，能从容应对压力 - 善于寻求新方法改进工作绩效 - 具有良好的团队合作精神，全力支持并协助他人工作 - 出色的沟通及表达能力 - At least 2 year similar working experience in 5 star hotels. Training working experience is preferable - Proficiency in English - Has pro-active working attitude, pay attention to details - Enthusiastic and determined to get ahead, pursues goals energetically - Have a bright and cheerful disposition，can contend with pressure - Keeps on seeking new methods to improve work performance - Has team spirit, willing to provide assistance and helpful - Has good communication & interpersonal skills

Seeking professional and responsible candidate with strong pastry / bakery background. 5 star hotel experience preferrable. 星级酒店面包房相关工作经验一年以上。有五星级酒店工作经验者优先。

1. 熟悉涉外星级酒店饼房工作内容。 2. 在领先国际五星酒店具有一定的厨房团队管理经验，能妥善分派工作任务。

【岗位职责】 1、营运 通过使用历史数据和预测数据来制定一份可行的部门年度指标。 正确的预计商业需求已确保最有效率的人员配备和食物供给。 制定最有效率的管理者和员工的排班表。 <保证知晓和实施标准操作程序和本地标准操作程序。 定期的回顾和更新运营标准。 任何时候都要保持餐厅的安全和卫生标准。 执行39点卫生设备检查表，所有部门每月检查一次。 有责任管理好餐厅的所有财产和设施。 保持每月进行防护维修检查一次 坚持执行所有的待客原则。 最重要的是，通过自身的榜样和亲自动手去领导和激励员工。 能预测市场变化并在需要的情况下回顾运营。 对市场竞争者进行分析。 2、人力资源 每季度与人力资源总监一起为下属经理和主管制定和实行管理培训计划。 实行部门的每天15分钟培训项目。 负责专业和及时地完成所有员工的表现评估。 负责与餐饮总监一起进行员工管理，包括雇佣、训诫等。 对每位员工实行“打开大门”的政策。 3、 行政管理 负责餐厅所有的财务和帐单的处理程序。 有责任和财务部和人事部一起，正确地管理每位员工的加班时间和考勤系统。 定期的计划员工外出活动促进团队合作精神。 在24小时内用合适的方式回应客人疑问或顾虑。 4、市场推广 熟悉所有客人的奖励计划和关于他们账目的正确结算程序。 发展和执行计划以达到餐厅的市场占有率。 >每个季度要熟悉市场上的竞争者并加以分析。 【岗位要求】 1、5年餐饮部工作经验和至少3年管理岗位经验 2、具备优秀的专业的餐厅运营知识 3、具备优秀的英语和普通话表达能力 4、至少大专毕业

【岗位职责】 1、负责客房部所有文件的收发、归类和存档工作。 2、管理部门的人事档案、印章及各种工作资料。 3、为部门经理准备各种需要签批的申请。 4、负责部门的文印打字工作。 5、负责做好上传下达及与各部门的联络沟通，部门经理不在的情况下，帮助处理日常事务和来访接待工作。 6、负责各类办公用品的领取与发放。 7、负责部门员工劳保福利用品及临时工工资的发放。 8、汇总每月考勤、考核报表，按时送至人事行政办公室。 9、协助部门经理做好宾客意见的收集整理工作。 【岗位要求】 1、高中以上文化程度或具备文秘方面的专业知识。 2、懂得电脑操作，能较熟练地进行中英文打字。 3、有一定的写作能力和应变处理问题的能力。 4、能用一门外语进行日常会话。 5、身体健康、精力充沛、五官端正。

【岗位职责】 检查每日活动订单和工作日志对所有活动和临时更改做到了如指掌。 带领并指导团队成员对库存物品和各种设备设施进行管理级盘点。 带领并指导团队成员摆台。 配合宴会经理及副经理协调宴会活动。 检查员工到岗情况。 帮助员工不断提高和发展。 问候客人，并和客人从头至尾沟通活动细节，且适时提出合理化建议。 向工程部递交工程维修单。 工作结束后检查宴会所有区域，确保厅房和各种设备设施的正确摆放并干净整 洁。 告知所有团队成员有关活动细节。督促工作并按高标准执行 负责培训及督促所有员工参加培训活动。 能为各种活动做好台型图及设备方面的准备。 在活动开始前为宴会成员分配工作。 能够高效完成所有正当活动需求。 能够胜任所有班次及经理安排的工作。 能够处理和准备临时工申请。 负责接管在副经理或领班不在时的所有工作。 全面掌握各种类型活动的摆台方法。 填写工作日志给经理审批。记录合理化建议以备改进。 【岗位要求】 有上进心。 可以独立的完成工作。 最少3年的宴会主管工作经验。 具有中西餐宴会服务知识。

【岗位职责】 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 7、建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 【岗位要求】 1、大专以上文化程度；5年以上同岗位工作经验。 2、精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。