1.确保仪容整洁,记录出勤时间,所有事件记录到交班本。
2.参加部门例会或者在有必要的时候参加其他会议。
3.负责每个班次的交接会议并且把相关信息传达给其他同事。
4.为客人办理快速入住离店结帐手续。
5.查看当日次日到店,离店,贵宾,会员,回头客和特殊的客人的信息并提前做好相应的工作。
6.熟悉餐饮知识和服务,在行政楼层运营时段为客人提供服务。
1.Ensure neat and orderly appearance of associate, record their attendance, accomplishments and endorse finished duties to incoming shift in appropriate log.
2.Attendance in departmental morning briefing and other meeting where necessary.
3.Conduct daily shift briefing/meetings and pass on all relevant information to the Club Millesime attendant.
4.Perform check-ins and check-outs promptly and efficiently according to standards.
5.Review Club arrival, departure and next day arrival departure information on a daily basis; VIP, Regular guests, special requests etc. and ensure preparing is accordingly.
6.Familiar with food & beverage production knowledge and service, Provides F&B service during operation period.