Administration
行政
· Prepare and submit periodic reports to Sofitel T&C – China as wellas for management’s.
准备和提交中国区人才与文化定期报告，也将此运用于管理工作中。
·As the key member of the management team, attends all scheduled meetingsand contributes actively with proper preparation
作为管理团队中的关键成员，参加所有已安排的会议并且积极贡献和适当准备。
· Conducts a daily briefing with department team members on current keyactivities.
组织部门团队成员对于当前关键活动进行每日例会。
· Liaise & Coordinate with the owning company & hotel financedepartment to conduct all the labor concerned licenses or certificates.
保持联络和协调业主公司和酒店财务部在办理所有劳动力有关的执照或资格证书事宜。
Financialand Revenue Responsibilities
财务及收入职责
· Be responsible for the department operation budget, investment andensure the expense will be always in line with the budget.
负责部门业务预算、投资并确保费用总是符合预算标准的。
· Work together with the other department heads to minimize the labor costwithout sacrificing the quality of the staff.
与其他部门负责人一起合作在不降低员工质量的情况下减少劳动力成本。
·Assist the management in any activity to help promote business andrevenue for the hotel.
在任何酒店活动中协助管理层促进业务和收入。
Leaning & development and Talent& Culture
学习与发展和人才与文化
·To hire, select and/or terminate the department staff, or actioningappropriate personnel movement
雇佣、选择和/或终止该部门员工或发布相关人事变动。
· Manages performance issues thatarise within the T&C department, as well as train, develop, coach andcounsel, conduct performance evaluations and resolve problems of departmentalteam members and managers
管理人才与文化部门内部出现的表现事宜，以及培训、发展、指导和咨询、业绩评估，并且解决部门团队成员和经理们的问题。
·As a leaderof talent development, encourage the department ambassadors to learn andenhance the professional skills & knowledge in HR & Training areas
作为主导人力资源和培训领域中，人才的发展、激励部门大使学习以及提高专业技能和知识的领导者。
·Must be an example of the Sofitel Values, brand standards, and achampion of grooming and appearance guidelines
必须作为索菲特价值、品牌标准和仪容仪表的优秀典范。
·Effectively communicate to hotel team members using many varied channels
以不同的渠道与酒店团队成员有效地沟通。
· Ensures that ambassadorsare provided with a work place free of discrimination, harassment andvictimisation。Treats complaints of harassment and discrimination promptly andconfidentially.
·确保提供给大使们一个没有歧视、骚扰和危险的工作环境。处理骚扰、歧视的投诉并且保密。
·Treat customers andcolleagues from all cultural groups with respect and sensitivity.
使用符合集团文化的行为并且尊重及灵活地对待每一位客人和同事。
·Identify and dealwith issues which may cause cross cultural conflict or misunderstanding.
识别和处理可能导致跨文化冲突或误解的问题。
