您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。 行使餐饮部产品副经理职能，确保所有餐厅和宴会遵循酒店标准成功运营并各自赢利。 最好拥有食品制作领域的学徒经历或专业学历；至少两年在大型机构内担任行政副总厨或餐厅厨师长的工作经验；必须具有良好的实践经验、经营和管理能力以及创新天分。

Duties & Responsibilities岗位职责： 1. Supply guests/ residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. 为客人提供酒店服务设施、营业时间以及当地特色活动等指引信息。 2. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. 及时与相关人员或部门取得联系，解答客人的来电，满足客人的要求，解决客人的问题。 3. Follow up with guests to ensure their requests or problems have been met to their satisfaction. 对客人提出的问题进行跟进，确保客人满意。 4. Receive, record, and relay messages accurately, completely, and legibly. 确保接收信息，记录信息的正确性、完整性、易读性。 5. Other duties as may be required of him by the Superior from time to time 上级指派的其它任务。 Qualifications岗位要求： 1. Minimum college and above. 大专及以上学历 2. Experience preferred but not necessary 具有相关工作经验者优先考虑 3. Able to handle and manage heavy loads. 吃苦耐劳，有责任心

Open salary 薪资面议 · Strong catering sales skills to ensure maximum positive publicity of the hotel. 有较强的餐饮销售能力，确保酒店最大程度的正面宣传 ·   Prepare monthly action plan for main market segment. 每月针对市场划分准备销售活动计划。 ·   To ensure that all Food and Beverage forms and reports to be forwarded to the Area Food and Beverage Department are submitted properly. 确保所有餐饮部的表格和报告都能正确提交。 · To maintain all hotel records and forms as prescribed by hotel management and policies. 按照酒店管理规定和政策，保管好所有酒店记录和文件。 · To be able to plan ahead (is pro-active instead of reactive). 能够提前做好计划（积极主动而不是被动做事）。 · To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized. 随时更新销售和成本方面的财务数据(预算与实际)，确保销售额和利润最大化。 · To control expenses wisely. 合理地控制花费。 · To ensure that deadlines on all projects are met. 确保所有项目在截止日期前完成。 ·   To ensure that he schedules himself to be available and on duty during peak periods. 在酒店高峰期期间安排好自己的时间方便值班。 ·   To feel confident in leaving the operation for a period of time due to the qualified talents he has developed, and who are able to make their own decisions. 培养部门其他人才自主决策能力，即便自己暂时离开岗位，也能确保部门运作顺畅； ·   To ensure that meetings are well planned and results-orientated 确保会议有良好的计划和结果导向。 ·   To conduct frequent and thorough inspections of Restaurant department (at least once a week) 经常性地对餐厅部门进行彻底的检查（至少一周一次）。 ·   To feel comfortable with using all F&B Hotel software as well as general administration programs 灵活地使用所有酒店软件及清楚的了解行政程序。

岗位职责 1、要熟知菜单、食品配方及其它方面的知识，以向客人推荐各种食品及饮料。 2、清洁并擦亮所有器皿。 3、保持工作场地及餐具室内物品的齐全、干净、整洁。 4、添加所需的布品及操作设备。 5、从仓库内领取物品。 6、根据标准的手册来完成服务工作。 7、根据餐厅的规定来摆放餐桌。 8、结束服务后，要清理所有的饭菜，并清洁桌面。 岗位要求 1、对工作认真踏实，工作态度端正，能吃苦耐劳。 2、掌握必需的食品、酒水知识，有一定的西餐服务技能。 3、身体健康，仪表端正。