The job of Senior Sales Manager is executed satisfactorily when:
高级销售经理工作职责：
The Hotel achieves its Financial Objectives.
完成酒店财务目标。
The Sales Team that the person works with achieves Team Objectives.
通过团队协作完成销售团队收益目标。
The person achieves their Personal Objectives.
完成个人目标。
The TTTT is carried out to the satisfaction of all the Assistant Director of Sales / Director of Sales / Director of Sales & Marketing.
通过评估，从而得到市场销售总监，销售总监，销售副总监以及高级销售经理本人工作表现的满意。
Grows existing business by selling all facets of the hotel to new, existing and prospective customers, considering the goals set forth in the department’s sales strategy and negotiating the optimum rate for the benefit of the company and hotel alike.
进一步发展原有客户并。通过向新客户、现有客户及潜在客户销售酒店的各个方面来发展现有业务，考虑部门销售策略中设定目标，为公司提供正确价格及优待从中客户为酒店达到利益最大化。
Plans and manages sales calls according to Account Management procedures adhering with Kempinski standards on a daily, weekly, monthly and annual basis.
根据凯宾斯基标准客户管理程序，计划管理每天、每周、每月和每年销售拜访计划。
Handles all enquiries and leads from potential clients which involves meetings, site inspection, familiarization trips, negotiation and contract finalization, attending promotional functions organized by the hotel and follows up until business is secured.
处理所有潜力客户询价要求，包括会议，现场考察，熟悉旅行，谈判及合同确定，参加酒店组织的促销活动，并跟踪直到业务确定
Entertains clients on a regular basis in hotel restaurants to keep good working relations and extends network further by attending internal and external evening functions.
定期在酒店餐厅宴请客户，并保持良好的工作关系，并通过参加内部和外部的晚会进一步扩展人际网。
Consolidates and assesses market information and reports them to the respective line manager. S/he uses this information to suggest adjustments in regards to sales activities and implements them accordingly.
根据需要整合和评估市场信息并汇报给上级领导询问，并相应地调整团队销售活动。
Analyzes the overall sales mix and likely impact on hotel goals and prepares sales action plan to be discussed with the DOS and DOSM.
分析了整体销售混合和可能影响酒店的目标及准备销售行动。并与销售总监与市场销售总监讨论销售计划。
Supports Sales Managers with on-the job training and shares knowledge and experience to further support them in their daily tasks
支持销售经理进行在职培训，分享知识和经验，进一步支持团队日常工做。
Reports to DOS and DOSM on a daily and weekly basis
每天,每周向销售总监和销售总监汇报工作
Participates in all necessary sales activities to potential customers, such as telesales, sales calls and Sales Blitz etc…
参与所有开发潜力客户必要销售活动，如电话销售，电话销售和扫楼等。
Maintains good relations to all clients and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.
与所有客户保持良好的关系，并获得散客预定及团队预定来自新老客户，以达到销售目标。
Organizes VIP's arrivals, welcomes and provides them with assistance during their stay accordingly and plans, coordinates and supervises clients' specific requirements with the help of various departments.
组织VIP抵达酒店接待工作，并在VIP入住期间提供相应的帮助，协调并监督各部工作达到客人满意。
Reviews monthly production and account performances and according to the results recommends and executes sales activities to ensure that each individual accounts targets are met.
检查月度生产和客户业绩，并根据结果建议及执行销售活动，以确保每个客户目标的达成。
Daily reporting of all Sales activities, confirmed by written input in Salesforce System to send to Director of Sales.
每日报告所有销售活动，并以书面形式输入销售系统并打印提交给销售总监。
Keeps two-way communications between clients and hotel, ensuring that clients are kept updated with latest development in hotel, and senior management is kept updated on changes in companies, market events, market trends and customer’s feedback on hotel and competitor activities.
保持与客户和酒店双向沟通，确保客户了解酒店最新发展情况，并确保高级管理层了解公司的变化、市场事件、市场趋势以及客户对酒店和竞争对手活动的反馈。
Maintains updated records of call results, potentials, productivity, competitive information, rate history, etc. at all times in salesforce and databases.
随时保持更新电话记录，潜在客户，生产力，竞争信息，价格历史在Salesforce 及客户数据表。
Accomplishes a set of administrative duties such as attending meeting, handling correspondence related to designated accounts, writing monthly sales activities report, and other duties related to the job function.
完成一系列行政职责，如参加会议，处理与指定客户相关的信函，撰写月度销售活动报告，以及其他与工作职能相关的职责。
Monitors competitor’s activities and assists in assembling marketing intelligence.
监控竞争对手的活动并协助收集市场情报
Travel when required to promote the hotel and develop potential business
需要时出差以促进酒店的发展潜力客户
Support training of new colleagues, Trainees and Apprentices
支持新同事、实习生和学徒的培训
Takes care of an honest and positive working climate
营造一个诚实和积极的工作氛围
Attends morning briefing daily and informs the Sales Team on any account related changes and updates as well as upcoming daily tasks and actions.
参加每日晨会，并通知销售团队任何与客户相关的变化和更新，以及即将到来日常任务和行动
Representing the company and hotel through impeccable grooming and personal hygiene.
通过完美的仪容仪表和个人卫生代表公司和酒店
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
在任何时候，可以根据业务的需要添加额外的责任和任务。
Strictly adhere the KPI’s
严格遵行主要表现指标。
Keep grooming match with standard.
根据饭店及品牌标准保持个人仪容仪表。
Conduct health regulation, safety policy.
执行健康及安全法规、政策及程序。
Settle danger situation and inform potential danger.
采取行动排除危险情况，并及时通知危险隐患。
Carry out all the process of safety emergency.
执行酒店安全紧急情况政策及程序。
Ensure heart of house clean, safe and hygiene.
保证酒店后场区域与前场区域保持同样干净、安全、卫生。
Keep analysis, evaluate, improve self-behaviour.
不断分析、评估、改进个人工作表现。
Comply with code of conduct.
遵守道德行为规范。
Comply with Staff Handbook and related policies.
遵守《员工手册》的相关规定。
Complete the temporary job assigned by the reporting leader.
完成上级安排的临时性工作。
