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    • 管理规范
    • 人性化管理
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 绩效奖金
    • 做五休二
    • 员工餐
    团膳 | 2000人以上
    发布于 03-01
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    About us  At Food+, we are a global team of passionate culinarians, skilled managers, food service operators, and subject matter experts dedicated to creating food experiences that energize the brilliant minds at one of the world's leading tech companies. We believe that the food and experiences we offer make a significant impact, as we play a role in fueling teams that are shaping the future of technology. We are deeply committed to supporting the long-term success of everyone we serve, and we absolutely love what we do. This is more than just a workplace; it's a hub for innovation, a platform for bringing your ideas to life, contributing to a sustainable future, and, best of all, being part of an awesome team!  About you  To support our continued growth, we're on the lookout for a Head of Operations, China and Hong Kong. In this role, you will lead the charge in enhancing the service and experience of our remarkable food operations. Your responsibilities will encompass identifying, motivating, training, developing, and guiding your team to provide exceptional service and achieve goals and projects. You will oversee various administrative and operational tasks, including program implementation, financial management, analysis, sanitation, and safety.  The Head of Operations will focus on fostering innovative hospitality and creating a cafe experience that supports operational excellence. Your role will entail offering high-level culinary expertise, creativity, and project support to the Culinary department while managing, implementing, and supporting all food-related programs in a multi-unit operation.  You will report to the Director of Operations, China/HK and leverage your robust communication, hospitality, and operational skills to collaborate with key stakeholders, including culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations, and people approach, to uphold our standards, expectations, and enhance our guests' experiences.  This position can be based in Shanghai or Beijing, depending on the candidate's preference.  The great things you’ll do Overall:  ● Collaborate closely with the operations team and senior management.  ● Maintain open, honest, and timely communication with all suppliers.  ● Treat everyone with professionalism, care, and respect.  ● Establish and sustain solid relationships with Compass Group China.  ● Contribute to the development and implementation of new procedures to enhance departmental workflow.  Operation (50%):  ● Design, manage, and own the overall experience, not just the offerings.  ● Cultivate a culture of hospitality that is friendly and engaging.  ● Assist the Director of Operations (DOO) in implementing operational initiatives.  ● Ensure the implementation and adherence to partner and Compass employee guidelines.  ● Foster a culture of Food and Workplace Safety.  ● Supervise and contribute to the successful opening of all new Cafés.  ● Meet all deadlines for quarter and year-end reports as required by our partner and Sector Employer (QBDs).  ● Drive the catering business to achieve budgeted revenues.  ● Support employees' development plans, review team changes strategically, and encourage innovation and change.  ● Motivate and lead your team to deliver excellence.  ● Train and develop the senior leadership team.  ● Strengthen the relationship with Compass Stakeholders and be recognized in this role.  Finance (50%):  ● Plan, oversee, model, validate data, and analyze to generate accurate, driver-based forecasts with well-supported narratives.  ● Assume responsibility for the accuracy, timeliness, and completeness of reporting requirements for Compass & Compass @ Google across organizations.  ● Act as a business partner to key operational stakeholders to drive insights and data-driven decisions, including establishing and monitoring internal performance scorecards.  ● Oversee governance and compliance related to invoicing and contracts, including internal audits.  ● Support efficiency and productivity initiatives in operations by establishing effective controls and sharing best practices across the region. If this sounds like a great fit, apply now to join our global team!  Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly, based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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