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  • 运营副总

    1.5万-3万
    太原 | 10年以上 | 本科 | 提供食宿

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    • 带薪年假
    • 岗位晋升
    • 五险一金
    • 包吃包住
    • 人性化管理
    • 节日礼物
    • 管理规范
    • 技能培训
    • 领导好
    • 美女多
    中式餐饮 | 100-499人
    发布于 03-25
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    1、检查全国连锁高奢私宴店的经营管理工作,对各项经营管理指标负责, 2、提出经营管理思路,协助确定年度经营计划,并指挥落 实。 3、协助建立健全的内部管理系统、运行机制及各项规章制度。 4、协调各部门关系, 5、研究市场发展趋势,协调制定各服务产品价格体系。 6、审定市场营销方案,不断开拓市场。 7、提高管理绩效、服务质量。 职位要求 1、大专以上学历,旅游、酒店管理专业为佳。 2、从事相关工作10年以上,具有6年以上相关管理经验:有高奢私宴筹建、开业经验优先。 3、熟悉服务及管理流程,善于成本控制。 4、具有良好的沟通协调能力、管理和团队建设能力,领导力 。
  • 运营总监

    2万-3万
    上海 | 8年以上 | 本科 | 提供吃

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    • 管理规范
    • 带薪年假
    • 岗位晋升
    西式餐饮 | 1-49 人
    发布于 03-18
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    以与the Merchants的使命一致的方式推广、工作和行动:成为城市领先的食品和饮料目的地,提供独特的产品组合,所有产品都以最高的专业标准丰富。 审查财务报表、销售或活动报告或其他绩效数据,以衡量生产力或目标实现情况,或确定需要降低成本或改进项目的领域。 指导和协调各单位的运营、服务、菜单、餐厅环境、清洁标准、管理发展服务风格/系统、食品安全和内部营销活动。 协调各部门之间的活动,以顺利有效地实施食品和饮料计划,服务计划,运营更新和培训计划。 准备员工工作时间表并分配具体职责。 监督供应商,确保他们在预算限制内有效地提供所需的货物或服务。 指导或协调财务或预算活动,以资助运营,最大化投资或提高效率。 在招聘、雇用、培训、指导和激励员工方面为管理层提供领导和指导,以实现目标。 o确定所有总经理和管理人员的培训需求和发展。 领导设计、实施和整合新的和现有的培训计划、操作手册、继续教育、评估、资源、流程和倡议,以建立一个持续学习的品牌文化。 o与董事会成员、组织官员或员工共同制定或实施部门政策、目标、目的或程序。 为总经理提供每周简报,包括对之前简报中讨论的所有重要项目的跟进。
  • 上海 | 8年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 帅哥多
    • 美女多
    • 员工生日礼物
    • 人性化管理
    • 午餐补贴
    • 包吃包住
    西式餐饮 | 100-499人
    发布于 03-01
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    MARKETING & COMMUNICATIONS MANAGER JOB DESCRIPTION The successful applicant must have PR / Event experience in the consumer lifestyle and / or F&B, fashion sector, with a track record of working across prominent consumer campaigns and experience in media relations and social media campaigns. Reporting to the Marketing & Sales Director. Key responsibilities: - Create best-in-class experiences and shares it all through masterful storytelling in social channels: PR & social campaign in accordance with business calendar. - Maintain and develop a strong media and KOL network in the lifestyle, night life and F&B press. -Pitch story to media - online offline (including international press / journalist). -Responsible with Communications of marketing / Event which include new media marketing campaign, in-store events / parties, as well as yearly budgeting proposal. -Execute social media strategy; Instagram, Pinterest, Facebook.. -Manage the day to day community management of WeChat and e-newsletter for the Chinese market. -Content development: Develop written materials of the highest quality including press materials of all kinds. -Act a day-to-day partner to the operation manager, ensuring the monthly activity is reflective of what is happening in each market and lives and breathes at the local level (Shanghai, Beijing, Singapore.. etc). -Support new market growth and expansion as well as successful new-store openings by creating sustainable and strategic community plans. -Drive area-wide initiatives that create new guest acquisition and guest retention. -Online to offline tactics and aggressive delivery of KPIs. -Receive brief from outlet directors / Marketing director and implement it into execution plan. Qualification Requirements: -Understanding of Chinese social media platforms and best practices. -Project management. -Proven social media management results. -Good communication skills in written and spoken English and Mandarin, and with strong presentation skills. -Minimum 3 years of relevant account management experience in events industry. Others: -Ability to work to deadlines -Ability to work quickly to change -Creative and resourceful -Outgoing, energetic, upbeat and FUN! 营销与传播经理 职位描述 申请人必须具有PR或餐饮、时尚领域的公关/活动经验,并具有在有一定知名度的消费者活动中工作的记录以及在媒体关系和社交媒体活动方面的经验。 主要职责: - 创造一流的体验,并通过社交渠道分享这些精彩的故事: 根据商业日程安排开展公关和社交活动。 -在生活方式,夜生活和F&B媒体上维护发展强大一个媒体,并成为一名KOL。 - 向媒体推销故事-(包括国际新闻/记者)。 - 负责市场营销/活动的沟通,包括新媒体营销活动、店内活动/聚会,以及年度预算建议。 - 策划执行社交媒体策略; Instagram,Pinterest,Facebook.. - 管理中国市场,微信和电子通讯的日常社区管理。 - 内容开发: 编写高质量的书面材料,包括各种新闻材料。 - 作为运营经理的日常合作伙伴,确保每月的活动反映每个市场发生的事情以及地方 (上海、北京、新加坡等)的层层面面。 - 通过制定可持续的战略性社区计划,支持新的市场增长和扩张以及成功开设新店。 - 推动全区倡议,吸引新客户,留住老客户。 -积极提供关于关键绩效指标Online To Offline的线上以及线下策略。 - 听取销售总监/市场总监的简报,并将其落实到执行计划中。 就职资格要求: - 了解中国的社交媒体平台和***做法。 - 拥有项目管理能力。 - 拥有经证实的社交媒体管理经验及成就。 - 良好的英语,普通话书面及口头沟通能力,并具备良好的表达能力。 - 至少3年活动行业相关客户管理经验 其他: 能够在最后期限前完成工作 - 能够迅速改变工作 有创造力,足智多谋 外向、精力充沛、乐观、有趣
  • 上海 | 8年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 帅哥多
    • 美女多
    • 员工生日礼物
    • 人性化管理
    • 午餐补贴
    • 包吃包住
    西式餐饮 | 100-499人
    发布于 03-01
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    • 投递简历
    ?Planning and Management: Be in charge of setting up HR policy, including labor contract, employment handbook, other administration and HR related internal regulations; assist the outlets and departments in making manning & budget; make the manning & budget of HR department. ?Recruitment: According to the needs of outlets, update the recruitment plan; supervise the recruitment progress and feedback to outlets; verify the weekly recruitment report and improve the recruitment management; supervise the new staff on board process. ?Compensation & Benefits: supervise the monthly attendance record and the monthly payroll report; under the direction of Corporate Office, set up the incentive & bonus plan for outlets; calculate the incentive monthly, quarterly, annually; set up and implement the evaluation plan, improve the existing KPI system, assist outlets and departments in implementing semiannual appraisal. ?Training: supervise the orientation for new staff, improve the training system by developing internal trainers and implementing English training for staff. ?Employment Relations: deal with labor disputes; pay close attention to latest labor law changes and rectify the Company policy accordingly. ?Management of Expatriate Employees: supervise the application of working permit, residence permit and insurance; the In & Out management of expatriate employees; the payroll of expatriate employees. ?Others: well arrange the Public Holidays; arrange staff outing, annual dinner and benefits plan for Holidays Qualifications/Requirements: -Bachelor's Degree from an accredited university or college, preferable in HR, business administration or other related majors; -Minimum of 5 years professional work in the Human Resources (full function) International company experience will be a plus. -Minimum of 3 year experience in HR in the food and beverage industry - Experience in Shanghai - Ability to work on: o Tight deadline o Multi-tasks o Under pressure -Sound knowledge of local labor laws and government requirements -Detailed-oriented with excellent organizational & documentation skills HR人事部经理 职位描述 ?规划与管理: 负责制定HR相关方针,其中包括劳动合同、员工手册、各项行政人事公告撰写;协助各部门人事预算制定;制定人事部门预算。 ?招聘与配置: 根据各运营现场需求,及时更新招聘计划;督管招聘工作的开展及跟进反馈;审查招聘周报,完善招聘管理;督管新员工入职。 ?薪酬福利: 监督月度考勤,稽核员工工资报表;在总经办指导下,制定月度奖金激励计划和年终奖计划;绩效管理: 在总经办领导下制定员工绩效激励计划并核算每月/每季/每年的绩效奖金;完善现有的KPI绩效考核制度,协助各单位执行年度/半年度考核工作。 ?培训与开发: 督管新员工入职培训,完善培训计划;开发内部培训师计划,进行员工英语培训。 ?劳动关系: 员工投诉、劳动争议处理;关注最新劳动法律、法规及公司各项人事制度的审核、整改、提案(结合律师建议) ?外籍员工管理: 督管总部所有外籍人员的签证及保险事宜的办理;就业证、居留签注办理;入离职管理;薪酬福利管理。 ?其他:法定节假日放假安排;员工活动、春酒统筹安排;制定三节福利方案。 ?任职资格要求 -正规大学本科学历及以上,人力资源、工商管理或其他相关专业优先; -8年以上人力资源专业工作经验(全职能),有跨国公司工作经验者优先。 -5年以上餐饮行业(中高端西餐或连锁餐饮)人力资源工作经验 -在沪经验 -拥有在以下情况处理工作的能力: o截止日期紧迫 o多项任务同时进行 o 抗压 -熟悉当地劳动法和政府要求 -注重细节,具有优秀的组织和文档编写能力
  • 上海-黄浦区 | 8年以上 | 本科

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    中式餐饮 | 100-499人
    发布于 03-01
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    1、根据公司年度规划、部门年度工作重点,编制分解各阶段督导计划; 2、熟悉公司运营的工作流程,协助运营经理制定各项业务计划、服务规范、工作程序; 3、负责落实营运部的决策和运营计划、并针对运营部下发的各项培训计划进行监督督、考核; 4、监督所管辖区域门店的运营标准执行状况,推进和执行公司的.各项系统和日常工作,达成公司 的各项指标; 5、监督所管辖区域门店的运营、人员、以及KPI的达成情况; 6、负责公司所属门店的运营会议及运营部团体活动的安排; 7、严格执行公司各项规章制度,完成部门领导交办的其它事项。 任职资格 1、大专以上学历,10年以上工作经验,具有管理大、中型餐饮企业3年以上同岗位工作经验; 2、年龄28-38岁 3、熟悉餐饮企业运营管理、熟知餐饮日常运营标准与服务规范及工作流程; 5、思维逻辑清晰,具备良好的运营规划、统筹能力,具备极强的团队协作意识,责任心强,擅长组织和协调; 6、熟练使用office软件,能独立组织编制餐饮管理体系文件。
  • 上海 | 10年以上 | 本科 | 提供吃

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    • 管理规范
    • 人性化管理
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 绩效奖金
    • 做五休二
    • 员工餐
    团膳 | 2000人以上
    发布于 03-01
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    About us  At Food+, we are a global team of passionate culinarians, skilled managers, food service operators, and subject matter experts dedicated to creating food experiences that energize the brilliant minds at one of the world's leading tech companies. We believe that the food and experiences we offer make a significant impact, as we play a role in fueling teams that are shaping the future of technology. We are deeply committed to supporting the long-term success of everyone we serve, and we absolutely love what we do. This is more than just a workplace; it's a hub for innovation, a platform for bringing your ideas to life, contributing to a sustainable future, and, best of all, being part of an awesome team!  About you  To support our continued growth, we're on the lookout for a Head of Operations, China and Hong Kong. In this role, you will lead the charge in enhancing the service and experience of our remarkable food operations. Your responsibilities will encompass identifying, motivating, training, developing, and guiding your team to provide exceptional service and achieve goals and projects. You will oversee various administrative and operational tasks, including program implementation, financial management, analysis, sanitation, and safety.  The Head of Operations will focus on fostering innovative hospitality and creating a cafe experience that supports operational excellence. Your role will entail offering high-level culinary expertise, creativity, and project support to the Culinary department while managing, implementing, and supporting all food-related programs in a multi-unit operation.  You will report to the Director of Operations, China/HK and leverage your robust communication, hospitality, and operational skills to collaborate with key stakeholders, including culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations, and people approach, to uphold our standards, expectations, and enhance our guests' experiences.  This position can be based in Shanghai or Beijing, depending on the candidate's preference.  The great things you’ll do Overall:  ● Collaborate closely with the operations team and senior management.  ● Maintain open, honest, and timely communication with all suppliers.  ● Treat everyone with professionalism, care, and respect.  ● Establish and sustain solid relationships with Compass Group China.  ● Contribute to the development and implementation of new procedures to enhance departmental workflow.  Operation (50%):  ● Design, manage, and own the overall experience, not just the offerings.  ● Cultivate a culture of hospitality that is friendly and engaging.  ● Assist the Director of Operations (DOO) in implementing operational initiatives.  ● Ensure the implementation and adherence to partner and Compass employee guidelines.  ● Foster a culture of Food and Workplace Safety.  ● Supervise and contribute to the successful opening of all new Cafés.  ● Meet all deadlines for quarter and year-end reports as required by our partner and Sector Employer (QBDs).  ● Drive the catering business to achieve budgeted revenues.  ● Support employees' development plans, review team changes strategically, and encourage innovation and change.  ● Motivate and lead your team to deliver excellence.  ● Train and develop the senior leadership team.  ● Strengthen the relationship with Compass Stakeholders and be recognized in this role.  Finance (50%):  ● Plan, oversee, model, validate data, and analyze to generate accurate, driver-based forecasts with well-supported narratives.  ● Assume responsibility for the accuracy, timeliness, and completeness of reporting requirements for Compass & Compass @ Google across organizations.  ● Act as a business partner to key operational stakeholders to drive insights and data-driven decisions, including establishing and monitoring internal performance scorecards.  ● Oversee governance and compliance related to invoicing and contracts, including internal audits.  ● Support efficiency and productivity initiatives in operations by establishing effective controls and sharing best practices across the region. If this sounds like a great fit, apply now to join our global team!  Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly, based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
  • 会所总经理

    1.5万-2万
    上海-闵行区 | 10年以上 | 本科 | 提供食宿

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    中式餐饮 | 500-999人
    发布于 02-29
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    岗位职责: 1.负责制定会所的发展战略、商业模式、运营模式、管理机制、企业文化等; 2. 负责拟定和实施会所年度经营计划,并对公司业绩指标及经营成本负责; 3. 负责所辖会所的全面管理和运营,对运营团队的各项工作检查和绩效考核,给出整改意见。全面提高管理水平与服务质量; 4. 规范运营服务标准,提高服务质量,并做好会所的各项质控; 5. 配合营销及市场部门组织完成各项营销活动,保障会所各项运营正常开展; 6. 妥善、及时处理顾客的投诉和服务工作中所发生的各种突发事件; 7. 负责建立健全会所内部的组织架构、团队招聘、运行机制及各项规章制度; 8. 负责会所的内部培训,强化企业文化建设、树立全员品牌意识、营销意识、服务观念,维护企业利益; 9. 配合其他门店及运营部安排的其他工作。 任职要求: 1.       年龄35-45岁,本科及以上学历,英语口语流利。工商管理、酒店管理相关专业优先; 2.       具有5年以上高端商务俱乐部、商务会所等从业经历; 3.       耐心细致,品位高雅,善于与宾客沟通并提供高水准的服务; 4.       对于客户服务系统有熟练的运营管理能力,计划、组织、领导能力强,有战略眼光; 5.       良好的敬业精神和职业道德操守,责任心、事业心强,具备较强的执行力、组织管理和团队建设能力,能出色完成公司下达的各项运营指标。
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