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  • 深圳 | 5年以上 | 本科 | 食宿面议

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    • 五险一金
    • 带薪年假
    • 管理规范
    • 人性化管理
    • 技能培训
    • 岗位晋升
    • 行业标杆
    • 提供工作餐
    • 出色的团队
    • 雇主责任险
    西式餐饮 | 100-499人
    发布于 04-18
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    Responsibilities: -Establish and implement the delivery of the restaurant brand standard, sequence of service procedure and provide a high-quality guest service at all times. -Facilitate the implementation of business strategies and conduct regular strategy update meetings with management team.  -Contribute ideas and suggestions to enhance operational/environmental procedures for the restaurant. Check with the Restaurant reservations team/hostesses to review updates on reservation levels and arrivals.  -Maintain safety and hygiene standards in the restaurant at all times. Offer recommendations for corrections and take action for maintenance project and improvements as needed. -Take ownership and initiative to resolve issues, interact with various department in a professional and positive manner to foster, motivate and develop team members as our company assets by overseeing training and leading to a clear understanding by the team of expectations. -Ensure effective control over food and beverage sales. Manages and controls overall expenses of the restaurant focusing on higher revenue and profit. -Ensure guest requests and feedback, both verbal and written are responded to promptly and efficiently, and communicate to assigned team members on a daily basis to achieve and exceed our guest needs and expectations via social media channels. -Recruit and train new hires on business practices. Qualifications: -Reading, writing and oral proficiency in the Chinese and English language, prefer at least 2 years' experience of independent Fine Dining or Michelin Star restaurant environment. -Work a flexible schedule to accomplish all major responsibilities and tasks. Result driven orientation. -Have the ability to relate to all levels of guests and management, handle multiple tasks at one time. -Comfort working with budgets, payroll, revenue and forecasting, strong communications and administrative skills. 餐厅概况 Savor Group旗下首家餐厅Ensue位于深圳福田香格里拉酒店40层,连续第四年入选亚洲五十佳餐厅: 2024年度50-100餐厅榜单排名为第86名,位列中国大陆第6位,集团的目标是将旗下品牌打造成为世界顶级餐厅之一。
  • 杭州 | 经验不限 | 本科 | 食宿面议

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    • 带薪年假
    • 包吃包住
    • 人性化管理
    • 五险一金
    • 岗位晋升
    • 员工生日礼物
    中式餐饮 | 1-49 人
    发布于 02-11
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    岗位职责 1、协助总经理开展西餐前期的筹备工作(8个餐位),主持餐厅开业后的日常运营以及服务工作,确保完成餐厅各项经营指标。保证各项工作规范性、程序化、标准化、制度化。 2、根据市场情况和季节变化,了解宾客需求及时将信息反馈给厨师长,并配合厨房拟定菜肴回复计划。 3、注重餐厅服务标准,服务好每位客人并接待好VIP客人,妥善处理客人的投诉。 4、建立良好的客户关系,加强沟通,广泛收集宾客意见,总结经验纠正错误,不断改进工作。 5、审阅每天业务报表,掌握当日客情预定,资源准备及厨房准备工作,了解当日的重要客情,以及宾客的有关情况和特殊要求,认真组织安排各项准备工作。 6、协助配合本部门员工的专业培训及日常的质量管理工作。 7、熟知西餐宴会以及晚宴流程,根据宴会服务清单和客人的期望,监督餐厅宴会的完成,并且确保提供的餐饮与服务是最高标准的。 8. 创新及更新葡萄酒单以及酒水单。 9. 不断地去寻找新的且有趣的葡萄酒来扩大葡萄酒单和葡萄酒项目。 岗位要求 1、五官端正,沟通能力良好,处事灵活,服务意识强;具备良好的职业道德和餐饮服务精神,关注客户体验以及细节处理; 2、3年以上米其林黑珍珠餐厅工作经营,且拥有west三级葡萄酒侍酒师证书。对鸡尾酒以及烈酒,茶水有一定了解。 国外经历优先录用; 3、中英文流利,具有较强的人际沟通协调能力及对客服务意识; 4、具有良好的组织、应变、沟通、协调、语言表达和文字表达能力; 5、拥有酒店或者社会餐饮开业筹备工作经历,具备敏锐的行业嗅觉,了解目前最流行的餐饮方向; 6、懂得成本核算,熟知食品安全卫生标准;
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