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  • 运作经理

    1.2万-1.4万
    崇左 | 3年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 领导好
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1、 确保酒店所有的营业收入被准确记录,任何账目的出入及时予以汇报。 2、 审核每天的餐饮收入和前台收入,所有收入必须遵循财务制度。 3、 所有折扣应遵循财务制度。折扣,杂费及垫付款项应备有总结清单,每天提交给财务总监和总经理审批。 4、 确保酒店所有的促销时系统的设置符合财务制度;所有涉及优惠券,证书和凭单的活动均应妥善管理,施行安全措施。 5、 确保遵守酒店的信贷制度,执行和维护信贷与收款制度和程序,通过减少坏帐的出现和提高运作资本使酒店的利润最大化。 6、 每天检查挂帐记录的准确性,并进行必要的纠正。 7、 应收主管紧密合作,负责检查和维护应收帐款的帐龄。 8、 监控并跟进逾期未付账户的收款每月进行坏账清单审核,并为每月的坏账准备金准备坏账收回可能性分析。 9、 直接向财务和业务支持总监汇报并沟通所有与客户帐户和挂账有关的收款和信贷事宜。 10、完成每月的月底结账。 11、为月末分析准备管理报告,并为相关财务会议提供资料支持。 岗位要求 1、有基本的会计知识和了解酒店结构和操作。 2、熟悉酒店相关政策方针。 3、2年以上项目运作管理工作经验。 4、熟练使用电脑等相关办公软件。 5、较强的沟通技巧,有耐心,高度责任感并且积极的应对各种问题。
  • 北京-通州区 | 3年以上 | 大专

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 温馨宿舍
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He/she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. Leads the Sales Team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards 高级销售经理需协助销售总监领导销售部门。他/她督导并管理所有谈判过程,同时需成功的跟进所分派的公司、散客、会务、社会活动、旅游团队等各项活动。领导销售团队通过准确、快速的服务使收入最大化,同时给客户以最高标准的服务。
  • 阿勒泰 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 帅哥多
    • 领导好
    • 管理规范
    • 美女多
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    【岗位职责】 1、制定并完善酒店各项培训管理制度。 2、协助上级进行全酒店各部门日常培训需求分析。 3、负责新员工的入职培训工作。外请人员来店培训的服务工作。 4、负责全酒店员工的公共外语、行业素质意识及酒店规章制度培训。 5、收取各部门季度、月度培训计划、初审工作。 6、协助上级培训各部门业务培训负责人培训技巧和知识。 7、编辑最新酒店业管理和信息资料,向各部门和全体员工推荐公布。 【岗位要求】 1、大专及以上学历,有相同岗位工作经验3年以上。 2、具有良好的沟通能力和协调能力。 3、具有较强的文字综合能力和口头表达能力。 3、能按照酒店经营发展对人才的需要,制订酒店总体培训规划和实施计划。 4、具备教育学、心理学以及酒店管理理论知识。 5、熟悉员工的规律、特点和岗位培训工作程序。
  • 阿勒泰 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 帅哥多
    • 领导好
    • 管理规范
    • 美女多
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    • 投递简历
    大专及以上学历,能对酒店收益进行数据分析,并合理有效做出收益管理。具有国际五星级酒店品牌同岗工作经验者考虑。
  • 海口 | 8年以上 | 大专

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 年底双薪
    • 领导好
    • 管理规范
    • 技能培训
    • 节日礼物
    • 双休
    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    该职位为工程部和防损部负责人,需要有消防和工程工作经验,具有消防相关证书优先 POSITION SUMMARY 职位概述: Responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset.  Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility. 对酒店和所有设备的有效运行负责,辅助维护和维修服务及保护业主的资产。酒店建筑方面及地面和外部设施的维护也包括在工作职责范围内。 Fully manage the hotel security department to provide customers and employees with a safe hotel environment. Comply with local occupational health and safety regulations, emergency measures, safety or other use regulations, as well as brand codes and local regulations 全面管理酒店安保部,为顾客和员工提供安全的酒店环境。遵守地方职业卫生与安全规定、应急措施、安全或其他使用的规定,以及品牌规范和地方规章制度。 RESPONSIBILITIES 职责: ž Provide advice to senior management on all aspects of maintenance support, environmental controls and the operational efficiency of the property. 针对酒店的工程支持、环境控制和运行效率等各方面向高级管理层提供建议。 ž Ensure the effective financial management of the maintenance department by setting maintenance budgets, capital works program’s and engineering plans and ensuring that performance against there are regularly monitored and reviewed.  Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management. 通过制定设备维护保养预算、资产使用计划及工程部工作计划,采取定期监督和检查各项设备的运行,确保工程部能够有效地进行财务管理。负责全部维修费用的成本控制、编制部门成本费用的预算和执行情况汇报,同时提交上级管理审核。 ž Assist in control of Capital Projects, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy. 协助控制资本项目计划,与管理层保持联络,确保按公司方针和政策编制预算和有效分配资金。 ž Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives. 通过建立节能目标,记录维护保养、定期将实际情况与目标比较并进行汇报,来规划、执行和管理一个能源管理计划。 ž Ensure the staff awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion. 通过进行定期的关于节能及相关事宜的教育和培训项目保证员工对能源管理的了解,以便能够       以节能的意识来有效操作设备。 ž Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems.  Evaluate, control and record energy usage and implement and upgrade energy conservation systems. 确保有效管理酒店内的建筑环境控制和节能系统,以对酒店的收益做出贡献。评估、控制和记录能源使用,执行并改良节能系统。 ž Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs.  Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion. 确保快速提供技术支持服务,并随时地、预先地满足个人的需求,使客人保持高满意度。保证客人的安全和舒适,礼貌、高效率的处理客人任何的需求。 ž Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures.  Ensure that any tests and inspections required on plant by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and/or displayed.  Ensure that the hotel fulfills all compliance requirements. 通过定期对政策和安全程序的审查以确保各项法规、法令和消防规定的执行。确保所有法定的测试和检查按时进行,并妥善保存所有与测试、检查相关的记录和资料。 ž Ensure a technically competent maintenance staff by selecting, training and developing a motivated, well-qualified maintenance team.  Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel. 挑选、培训和发展并组建一支积极主动、具备良好资历的维修保养小组,从而确保为酒店提供技术过硬的工程部员工。在工程部门内部开展日常工作抽查,评估相关员工的绩效和生产效率。 ž Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management. 与建筑师、室内设计师和管理层相互协作,完成升级改造项目和专项项目工作,以维护和确保酒店有形资产保持良好状况。 ž Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program.  Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building.  Ensure that preventative maintenance schedules are in operation and regularly upgraded. 执行并管理预防性维护程序,从而确保所有机电系统和设备的有效运行。对酒店定期进行检查,密切监控酒店实物资产和设备的运行状况。确保所有预防性维护计划得以有效执行和定期更新。 ž Contribute to a high standard of quality control within the hotel by actively participating in the hotel’s Quality Assurance Program. 通过积极参与酒店的质量保证的计划,对酒店高标准质量控制做出贡献。 ž Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision.  Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties. 密切监督外包商,确保所有相关工作执行,降低成本,提高经济和技术效率。确保所有工作均按照合同、租约、服务协议和担保证书规章制度予以执行。 ž Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice. 确保工作质量,无论是内部员工或者是外包员工所完成的工作质量应符合工程部规程和标准。   ž Contribute to the effectiveness of management decision making by representing the maintenance department at management meetings and staff meetings and by ensuring regular liaison with heads of other departments. 代表工程部出席管理会议和员工会议并与其他部门负责人保持定期联络,从而对管理决策的效率起到促进作用。 ž Work with Human Resources on manpower planning and management needs 与人力资源部在人力资源规划和管理需求方面进行合作。 ž Work with Director of Finance in the preparation and management of the Department’s budget. 与财务总监一起编制和管理部门预算。 ž Establish good communication and good will with informal leaders and relevant members of local community 同酒店所在社区的非官方领导和相关人士进行全面沟通,建立酒店的良好声誉。 ž Coordinate and organize the day to day operations of the department including planning and controlling 协调和组织本部门的日常运营工作,包括计划和控制。 ž Manage the develop and implementation of departmental standards 承担制定和执行部门工作标准的管理工作。 ž Ensure all patrolling, inspection and escort duties are performed to a high standard 确保按照高水准执行所有的巡视和检查工作。 ž Monitor and maintain all product and performance standards and ensure action is taken when standards are not met 密切关注并保持既定行为准则目标,如未达标,应采取相应措施。 ž Ensure firearms and other weapons are not carried by staff when on duty 执勤时确定员工不携带武器及其它凶器。 ž Supervise emergency drills 监督指导紧急情况演习。 ž Oversee the security department including layout of security personnel and their detailed and regular training 监督安保部日常工作,包括安保人员的布岗及日常训练。 ž Perform leadership training for all senior security personnel 对所有高级安保人员进行领导能力方面的培训。 ž Check and analyze all incoming reports to formalize action plan 分析检查所有报案记录并制定行动计划。 ž Maintain the loyalty and discipline of all security personnel 保持所有安保人员的纪律性和忠诚度。 ž Ensure all security personnel as well as hotel’s staff are adhering to P&P and security procedures 确保所有安保人员及酒店所有员工遵守各项安全法规。 ž Establish good cooperation with hotel’s senior staff with other hotels 与其他酒店的高层员工建立良好的合作关系。 ž Coordinate with the local investigator in crimes & accident handling and investigating 协助地方当局调查处理犯罪及事故案件。 ž Prepare security plan for specific events (seminar, conference, government guest, with wedding etc.) 为特殊活动指定安保工作计划(如研讨会、大型会议、政府要客、婚庆等)。 ž Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 熟悉有关财产安全、紧急救助、消防和其它危机事件的处理方案,并能够安全谨慎地使用设备。 ž Initiate action to correct a hazardous situation and notify supervisors of potential dangers 指定处理危机情况的工作方案,并向上级领导报告存在的潜在隐患。 ž Log security incidents and accidents in accordance with hotel requirements 按照酒店要求有效记录安全事故事件。 ž Participate in prepare the Security Manning and Budget. 参与安保部人员编制和预算的制定。 ž Provide adequate training as a trainer to staff for their career development. 作为培训者为部门员工职业发展提供充足的培训。 ž Motivate and involve in multifunctional talent pool to ensure the realization of hotel’s overall business objectives. 亲自参与、并全力支持酒店多功能人才发展计划,以保障实现酒店整体经营目标。 ž Complete the other tasks which assigned by the leader. 完成上级布置的其他任务。 ABILITIES / KEY COMPETENCIES / SKILLS 能力、关键资质、技能: ž Good communication skills. 良好的沟通能力。 ž Good communication and writing skills. 良好的交流及写作能力。 ž Proficient in the use of Microsoft Office. 熟练使用微软办公软件。 ž Working knowledge of local laws, investigation methods, fire codes and life safety codes. 具有本地法律、调查手段、消防规范及生命安全规范的工作知识。 ž Problem solving, reasoning, motivating, organizational and training abilities. 具备较强的问题解决、推理、号召、组织及培训能力。
  • 收益经理

    1万-1.5万
    上海 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 节日礼物
    • 免费员工餐
    • 提供住宿
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    岗位职责 1、预测市场需求,为酒店争取市场关键时机。 2、协助各下属酒店公司收益最大化,提高市场份额,同时取得更好的收益。 3、与下属酒店公司预订部及销售团队紧密合作以推动针对性收入,在个人和团队预定中始终坚持高标准的客服理念。 4、始终能对环境竞争,优化每间可销售客房的平均收益。 5、相应敏锐的洞察力,在公司里利用收入管理策略的眼光来领导团队。 6、适当调节以保证酒店房间销售和收益最大化,按照标准执行并记录。 7、监督各酒店公司房间预订流量,节假日、特定时间段、OTA平台等价格展示情况,并确保操作系统与公司标准相一致。 8、具备制订和执行营业预算及经营计划的能力。 9、具备制订符合下属酒店公司总体营业目标及行动方案的能力。 10、负责跟踪和分析预订流程,团队流量,特别关注和加强团队预留房管理,更好的做好团队适度减量,最大程度提高收益。 11、根据下属各酒店公司收益情况做出分析,每周召开收益信息会,每月召开下属各酒店公司收益管理分析会。 岗位要求 1、3年以上万豪系酒店销售经理或收益经理岗位工作经验; 2、具有团队协作能力和管理能力; 3、有较强的创新意识和创新思维; 4、出色的沟通、计划管理和问题解决能力; 5、对市场不断变化较有很好的敏感性; 6、具有一定的英语听说读写能力。
  • 上海 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 工会福利
    • 包吃包住
    • 年终奖金
    国际高端酒店/5星级 | 500-999人
    发布于 03-27
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    Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating.  Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies.  The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level.
  • 上海-浦东新区 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 工会福利
    • 包吃包住
    • 年终奖金
    国际高端酒店/5星级 | 500-999人
    发布于 03-27
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    此职位为【Corporate Sales Manager 公司客户销售经理】 【岗位职责】 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力,为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。 6、在所负责的市场区域内,监视和报告市场及竞争者的情况。 7、准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。 8、积极地传播产品信息,在负责的市场内营造酒店的知名度。 9、在所负责的区域内,与市场销售总监一起计划销售攻势,并确保其实现。 10、主动参与,完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库,手工或以电脑更新客户档案。 14、不断地对下属员工给予持续建议及支持。 15、执行上级要求的任务,完成市场销售目标。 16、遵守酒店酒店的员工守则。 17、遵守酒店酒店的政策及程序。 18、坚持不断的对自己的表现进行分析评估。 19、完成上级交给的其他任务 【岗位要求】 1、具备领导才能,了解所负责部门对各职位的责任。 2、掌握使用互联网及其它主要电脑系统的知识。 3、掌握应用销售及前台的电脑系统。 4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售。 5、能够掌握和理解市场和竞争。 6、必须具备良好的中,英文读写能力。 7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件。 8、良好的人际交往和沟通技巧。 9、独立工作和团队工作的能力。
  • 上海 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 节日礼物
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    • 工会福利
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    • 年终奖金
    国际高端酒店/5星级 | 500-999人
    发布于 03-27
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    Manage the assigned accounts and solicit new businesses aim to generate revenue through servicing the customers using the Marriott Sales Process. 管理指定的公司并开发新业务为酒店实现营业目标。 Conduct sales activities and service customers including meeting with customers, handling customer enquires, preparing business proposals, maintaining a good database and record of all sales call activities and business deals. 通过销售活动及客户服务,为客户提供报价,维护客户关系,促使业务达成。
  • 珠海 | 3年以上 | 大专 | 提供食宿

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    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 全球住房优惠
    • 职业发展规划
    • 尽炫自我
    • 节日礼物
    • 管理规范
    • 五险一金
    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    1.根据IHG市场传讯标准操作流程,管理酒店的重要市场传讯活动,包括:市场推广计划、印刷品与广告的设计制作、内容管理、公共关系、酒店推广及活动和社交媒体。 2.制定并执行酒店的所有活动,公共和媒体关系,忠诚度和渠道营销以及其他市场推广活动的全年计划。 3.保持市场推广活动与酒店主要业务细分市场的一致性,确保活动中对投资回报率 (ROI) 有明确的时间和预算支持。 4.发展良好的媒体关系,策划新闻发布会以及其它公关活动。代表酒店与媒体沟通,以促进良好的公关形象,提高酒店知名度和抵销负面影响。 5.通过发送新的酒店报道、推广或活动的新闻稿给媒体、商业刊物和本地社区,建立持续的酒店知名度。 6.管理酒店的市场活动,包括预算,客人名单、议程/计划、媒体参与、摄影/视频及礼品。 7根据品牌标准,设计并制作酒店和市场推广的宣传印刷品。 8管理IHG酒店HCM内容管理系统,更新文字和图像,优化内容质量并最好地呈现品牌标准。 9.管理酒店图像数据库包括官方酒店照片、活动照片和员工照片等,用于酒店推广 10.管理酒店社会化媒体平台,支持策略性促销活动,建立酒店客户数据库。 11.管理酒店和品牌在当地城市和主要客源市场中的声誉和知名度 12.关注竞争对手的知名度及推广活动并在制定策略时充分利用信息。  加入我们的团队,做始终充满活力的自己!作为回报,我们将为您提供:月休8天和带薪年假; 五险一金; 免费员工餐厅用餐; 免费提供宿舍; 广阔的发展空间 丰富多彩的员工活动以及节日礼品; 享受遍布全球的集团员工优惠价格政策。 请符合条件者携带身份证、照片、毕业证于周一至周五上午9:00-下午4:00到珠海粤财大厦七楼人力资源部面试;或致电:0756-3228888转3735。
  • 长沙 | 5年以上 | 大专 | 提供食宿

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    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    【岗位职责】 1、制定及执行饭店市场销售计划 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势,设立市场目标。 4、走访客户,根据市场变化,并不断改进服务工作。 5、审核服务活动的策划方案,组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等,对内做好各部门的推销和宣传活动等,管理美工制作,以达到酒店经营的宣传目标。 【岗位要求】 1、6年以上酒店经验;2年以上同岗位工作经验,具有国际联号奢华/高端酒店及国内知名全服务酒店优先。 2、按照公司整体要求,制定和组织实施公司在市场策划、销售管理、客户服务和管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等,支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、任职酒店全年携程点评≥4.8。
  • 合肥 | 5年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Business Plan & Event Management业务计划和活动管理 §   To work closely with Director of Sales and the team for more meeting, conference, incentive and exhibition business 与销售总监和其团队更紧密的合作,获取更多会议,会务,奖励旅游与和展会业务。 §   To be a business partner with Director of Sales so as to follow up their confirmed business 与销售总监紧密合作,以便跟进销售已经确定的业务。 §   To review scheduled events and trouble shoot potential problems / conflicts 回顾活动安排日程,对于潜在问题和冲突进行预估及解决。 §   To check function rooms set up to avoid mistakes and for improvement 检查宴会厅的布置以避免错误和更好的改进。 §   To get feedback and comments from guests and associates 从客户和关联机构得到回馈和评估 §   To monitor all themed breaks and theme parties so as to give ideas and suggestions for improvement。 监督所有主题茶歇和派对给予改进的建议和意见。 §   To organize special events for hotel image exposure 为酒店形象的推广组织特别的活动 §   To complete Annual Sales & Marketing Plan 完成每年的销售和市场推广计划 §   To attend annual Budget Presentation to elaborate business plan for the next year 参加每年的预算展示并阐述下一年的业务计划 §   To prepare yearly sales revenue budget and related catering marketing expenses 准备每年的销售收入预算和相关的宴会销售市场推广费用                               §   To assign fair sales quota to each Catering Sales 下达公平的宴会销售个人销售指标 §   To manage the team and bring them to their full potential through training, counselling, guidance and discipline and maintain a work environment which fosters loyalty, pride and a sense of belonging. 有效管理团队通过培训,咨询,引导,处分等手段把每个销售的潜力发挥到极致,并确保一个培养员工忠实感,自豪度和参与感的工作氛围。 §   To implement and maintain an open communication channel with the DOSM, DOS, other Department Heads and clients. 负责维护与销售及市场推广总监,各部门管理人员和客户的良性共同渠道。 Sales Related Activities相关销售活动 §   To participate in all hotel hosting functions 出席所有酒店的主办的宴会活动 §   To up-sell the hotel products so as to maximize revenue and profit 对于酒店产品的进行提升销售,以实现收入及利润的最大化 §   To propose new ideas for packages to meet market trend 根据市场变化提议新的套餐 §   To schedule lunch/dinner/cocktail entertainment with guests 安排午餐、晚餐、鸡尾酒会等宴请客户 §   To participate related social gathering events for exposure 参与相关媒体曝光的社交聚会 §   To develop market 发展市场 §   Communications沟通 §  To attend daily morning briefing and other meetings such as Revenue meeting, Department Head Meeting, S&M Meeting as per request 出席每日例会和其他要求会议,例如收益会议,部门主管会议,市场销售部门会议等 §  To arouse management’s awareness of market trend, competitors strategies and business opportunities 激发管理层对于市场需求,竞争对手战略和商机的敏感度并及时了解 §  To provide adequate guidelines, training and directions to all Catering Sales through daily briefing 通过每日例会,向整个宴会销售部门提供恰当适宜的方针,培训和指导 §  To conduct periodic counselling to all associates if required so that each team members are working towards their goals 不定期对销售成员进行辅导及指引,以帮助每个团队成员达到目标。 §  To ensure all related catering documents such as Event orders, change logs, floor plans, program rundown are channelled properly 确保所有相关的宴会文件正确并发放无误。例如:活动订单,变更单,平面图,程序表等 §  To communicate with Chefs for menu improvement 与厨师长沟通促进菜单的改善 §  To channel all feedback to Banquet Service team for service enhancement 传达所有客户反馈至宴会服务团队以便提升服务品质。 1.Administration and Others行政和其它事务 §  Handle complaints and revert to management when necessary 处理客户的投诉,并告知管理层 §  To maximize space utilization of all function space for profit 将酒店所有宴会空间合理利用以便最大限度的提高利润空间 §  Handle all VIP events 安排所有VIP活动 §  To revert feedback to guests’ comments 回应客户的评论及反馈意见 2.Training and Development培训和发展 §  Provide guidance and directions to the Catering Sales & Conference Services team during problem solving & price negotiation 如何解决问题和协商价格的过程中,提供指导和方向给宴会销售及会议策划团队。 §  Provide advice and supervision to the Catering Sales & Conference Services team in achieving their individual goals 在宴会销售及会议策划团队完成个人销售目标时,提供建议和监督 §  To identify individual career training for development 区分每个销售适宜的职业发展培训 §  To build up team morale 激励销售团队的士气 §  To recognize outstanding team members. 对表现突出的员工表示认可 §  To encourage balance of life to all team members. 鼓励所有销售团队平衡生活 §  To conduct training sessions to team members for MICE logistics, concepts, general policy and procedures 对宴会销售及会议策划团队进行会展流程,基础概念和一般政策及程序的培训 §  To support departmental trainer for new colleagues 协助部门的培训员对新员工进行培训 §  Perform any duties assigned by the Management deemed necessary. 执行任何管理层交付的工作。 REQUIREMENTS 职位要求 1.Education 教育学历 §    University or equivalent professional hotel training is preferred. 大学或同等学历的专业为宜 2.Experience 经验 §    At least 5 years relevant catering sales and event management experience, preferably in 5 star hotels with extensive knowledge on facilities capacity. 至少有5年以上相关宴会销售及会议管理的经验,对于5星级酒店各种宴会设施有足够的了解为佳 §    At least 3 years as the head of the catering sales with concrete catering sales experience 至少3年作为宴会销售部门领导的经验, 具备极其专业的宴会销售经验 3.Job Skill / Knowledge 工作技能 / 知识 §    Independent & ability to work under pressure 能独立工作和承受压力的能力 §    Strong leadership, people management, communications and interpersonal skill 极佳的领导,管理和人际沟通能力。 §    Solid menu and catering related knowledge 具备完善的菜单和宴会销售相关知识。 4.Computer Knowledge 电脑知识 §    Knowledge of MS office software MS办公软件知识。 §    Familiar with Delphi Sales & Catering is a plus 熟悉Delphi Sales & Catering运用为佳。 5.Language Proficiency 语言能力 §    Proficiency in English and Mandarin is a must 必须熟练掌握英语与中文 §    Excellent communication skills in both written & spoken 具备优秀的口语与书面沟通技巧
  • 深圳 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 员工生日礼物
    • 带薪年假
    • 节日礼物
    • 人性化管理
    • 年终奖
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责 1.负责客房部的整体经营和运作;分配督导员工工作,制定工作计划。  2.确保部门成本及各项费用,得以良好的控制。 3.根据酒店的运营标准,随时对房间和设施设备及各项物品进行检查。  4.制定部门的年度预算,并确保部门的经营费用控制在预算之内。 5.检查客房部的设施和管理,抽查及提升本部门整体工作质量及工作效率。 6.组织编制部门工作程序及工作考评。 岗位要求 1.大专学历或同等以上。 2.有两年以上国际品牌酒店同岗位工作经验。 3.熟悉客房部专业知识,熟练使用电脑。 4.掌握熟悉客房管理、服务流程和质量标准。 5.具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。
  • 合肥 | 5年以上 | 大专 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 领导好
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 年度旅游
    • 管理规范
    • 帅哥多
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Planning and Organising计划与组织: ·Develop the Hotel Sales Plan which accurately interprets the objectives of the business and uses this to communicate and to focus the teams and own efforts. 制定酒店的销售计划,能够准确理解业务目标,并将其用于清晰准确的沟通传达给团队。 ·Contribute to the strategy and planning activities of the sales function to the development of global sales initiatives recommending, implementing and monitoring appropriate local activity. 协助销售职能的策略和规划活动,促进全球销售的发展,推荐、实施和监测有效的市场活动。 ·Identify, locate and secure the people and financial resources needed to achieve the sales results required. 寻找维护相应的的人力和财务资源来支持达到销售目标。 Account Management客户管理: ·Develop and maintain Langham Best Practice to ensure customer account objectives are defined and appropriate sales activities implemented. 发展和保持朗廷最优实践策略来保证目标明确和执行合适的销售活动。 ·Assist the sales associates in developing account development plans, detailing objectives, timescales and sales methods to support the defined account strategies. 帮助销售团队发展客户,包括发展计划、细化目标、时间规划和销售方法以支持客户销售策略的制定。 ·Liaise with LHG and GSO/GSAS specifying the accounts contribution to the business, revenue targets and agree activities. 与LHG和GSO/GSAS紧密联系,具体说明客户在商业,收入目标和达成活动上的比例划分。 ·Accurately identify the level of influence and decision making power of contacts in the customer organisation and uses these to secure business. 准确识别客户联系人的影响力和决策力,并利用这些来巩固业务。 ·Develop customer accounts to increase market/customer share-all revenue streams-locally, nationally and globally. 发展客户数据库,增加市场/客户份额-所有的收入来源-本地、国际、全球。 Market Intelligence市场分析能力: ·Monitor and maintain competitor set activity including Financial Performance, SWOT Analysis, Key accounts/Market Share and Marketing Programs 关注和持续了解竞争酒店的活动,包括财政表现、SWOT分析、主要客户/市场份额和市场活动。 Customer Relationships客户关系: ·Establish, enhance and maintain productive quality working relationships with key internal and external customers. 与主要的内部和外部客户开展,加强和保持有效的工作关系。 ·Keep Hotel information relating to customer requirements, interests and market activities up to date. 保持与客户需求、兴趣、市场活动相关的酒店信息的及时更新。 ·Review customer base to determine new opportunities for account penetration. 浏览客户数据库,发展新客户。 ·Liaise with Director of Sales & Marketing to review the effectiveness of sales activities. 与市场销售总监保持沟通回顾销售活动的效率。 ·Contribute ideas to improve the products and services offered. 提供改进产品与服务的想法。 Team Leadership团队领导: ·Direct, monitor and evaluate sales performance of account teams and self to ensure sales revenue targets are being met. 指导、监督和评价团队和自身的表现,保证销售收入达标。 ·Agree, clarify and implement Best Practice selling methods and procedures at all levels in the team to ensure business objectives are met. 同意,阐明和执行各级团队的最佳销售实践方法和程序以确保业务目标的实现。 ·Discuss and agree departmental and individual objectives with team, reviewing and updating in light of changes in the business, implementing corrective action where necessary. 与团队讨论并同意制定部门和个人目标,浏览和更新业务中的变化,必要时调整执行方法。 ·Communicate regularly and on time verbally and non-verbally, providing individual s with prompt and specific feedback on performance. 与团队讨论并同意制定部门和个人目标,浏览和更新业务中的变化,必要时调整执行方法。 ·Create an atmosphere which motivates and encourages people to perform to the best of their ability, minimizing conflict where it occurs. 创造能推动和鼓励员工发挥自己最佳能力的氛围,将冲突最小化。 Develop individuals and teams发展员工和团队: ·Select, train, coach and develop people to enhance performance and to meet the current and future needs of the department 筛选、培训、辅导和发展员工,提高个人表现,符合部门目前和未来的需要。 ·Assist in recruitment of individuals who have the potential to perform within the team. 协助招聘有潜力的员工。 ·Produce training and development plans for the department and related areas. 制定部门及相关领域的培训和发展计划。 ·Ensure planned “Selling The Legend” training and coaching activities happen on a regular basis.确保计划“Selling The Legend”的培训和辅导活动作为定期培训。 ·Regularly review and evaluate the impact training is having on performance at departmental, team and individual level. 定期回顾和评估培训对于部门,团队和个人表现的影响。 REQUIREMENTS职位要求 Education教育学历 ·University degree is preferred. 大学文凭优先。 Experience经验 ·A minimum 5 years relevant experience and managerial responsibilities in a 5 star international hotel. 最少5年相关工作和五星级国际酒店管理经验。 Job Skills/Knowledge工作技能/知识 ·Strong leadership able to manages conflict effectively. A good motivator, able to inspire team members to perform well. Independent & ability to work under pressure. Good interpersonal and presentation skills. Well organized and a good planner with an enquiring mind 极强的领导能力有效管理冲突。能够激发员工更好的工作表现。独立工作和承受压力。良好的处理人际关系和陈述能力。具有钻研精神,善于计划和组织。 Computer Skills电脑技能 ·Familiar with MS Office and Delphi Sales & Catering system.  熟悉微软办公软件和Delphi系统。 Language Skills语言能力 ·Fluent in English and Mandarin, good communication skill in both written and verbal 中英文流利,具备优秀的口语和书面沟通技巧。
  • 湛江 | 5年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    Job Summary: To ensure smooth and efficient operation of Yue Restaurant. Operate the outlet as a business unit as per the standards and procedures and practice managerial principles, in order to achieve departmental goals, in terms of Guest Satisfaction, financial targets, and training and high employee morale. 岗位概述: 确保采悦轩中餐厅的顺利运作,并超越客人的期望。根据标准与程序将餐厅作为生意单位来经营。作为中餐厅运营总监应不断提高、完善管理技能,以实现本部门在客人满意率、利润收入指标、提高员工士气等方面目标。 Job Knowledge / Skill: Cantonese and Good Cantonese skills. Computer operation and familiarity with some software packages including spreadsheet programs. 2-3 years working experience in the same position in international hotels or large Chinese restaruant and banquet Good leadership skills / good training conducting skills /Strong organization skills Open minded and out going personality Positive attitude to work and ability to work under pressure 专业知识技能: 广东人,粤语熟练; 熟悉计算机程序、熟知软件及电子表格系统; 2-3年国际酒店同职位或大型中餐及宴会厅工作经验。 领导才能、培训技巧、组织能力; 开朗及外向性格; 积极/主动的工作态度/有承受压力的能力。
  • 澳门 | 1年以上 | 大专 | 食宿面议

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责: 1. 协助餐厅经理和及主管完成餐厅的财务、服务和其他相关目标; 2. 对餐饮部服务员进行工作上的指导,为他们提供协助,并与他们紧密合作;在餐厅繁忙时段及需要的时候,能够履行服务员的职责,为客人提供服务; 3. 与厨房和饮品准备团队保持联系,保证服务流程的顺畅; 4. 了解并记录客人对餐厅的反馈意见及评论,并与餐厅经理进行讨论分析。 岗位要求: 1. 至少备具备一年以上国际品牌五星级酒店餐饮团队管理工作经验; 2. 国语标准,英语流利,会粤语者可优先; 3. 具有良好的宾客服务意识; 4. 可接受24小时轮班工作及落场班工作。
  • 淮安 | 8年以上 | 大专 | 提供食宿

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    • 五险一金
    • 带薪年假
    • 人性化管理
    • 技能培训
    • 节日礼物
    • 管理规范
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 03-27
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    岗位职责 1.制定酒店公关及媒体宣传计划。 2.组织新闻界和商界人士宣传酒店。 3.策划宣传活动。 4.社交媒体运营。 5.接待饭店所有的重要人物及宣传。 6.处理负面新闻,进行危机公关。 工作要求 1.大专以上文化程度;3年以上国际品牌酒店同岗位工作经验,有筹备经验。 2.优秀的语言表达能力,能够在公关活动中进行富于感染力的演讲。 3.较强的观察和应变能力,优秀的人际交往和协调能力,较强的社会活动能力。 4.了解电子商务,大众传播,平面创意和具有创新性的写作与编辑能力。 5.个性积极主动,工作认真负责。
  • 北京-朝阳区 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 领导好
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    1.与酒店市场营销部密切合作,确保每个餐厅都有机会去创造新的商业机会和客户 2.建立和加强与现有客户和新客户的关系以增加未来的预订。责任包括酒店促销,电话销售,在餐厅服务高峰时刻确保积极与客人沟通,以增加客人的情感投入和关系 3.增强与当地社区的关系,以加强和扩大客户群,以增加团队/餐饮活动销售机会 4.通过和市场营销部/公共关系部门紧密合作提高住店客人使用酒店餐饮设施并建立相应促销活动 5.主动在酒店公共区域与客人进行情感投入并且寻求额外生意源 6.发展,计划和执行所有关于餐饮部运营的促销活动,与公关部共同负责关于酒店内部和外部促销宣传 7.与酒店市场营销部客户经理去拜访一些潜在的客户以增加餐厅的生意源 8.参加一些社会活动去开发新的业务机会 9.识别新的餐饮活动商业机会,实现个人和酒店收益的目标 10.了解和有意识关注当地酒店竞争对手所建立的促销活动 11.了解整体市场 -  竞争对手的优势和劣势,经济发展趋势,供应和需求等,并知道如何与他们在销售中竞争 12.监控当日预订程序,以最大限度地提高餐厅收入和包间的使用率 13.在餐厅树立对客服务模范榜样,在对客服务方面建立一个好得例子,并且为客户关系创造一个积极的环境 14.与客人进行互动,以产品质量和服务水平获得反馈意见 15.有责任去维护酒店所有餐厅部门的宾客数据库 16.对餐饮部菜单,促销活动,交流活动和餐厅服务标准都有很强的认识 17.参与餐厅每日餐饮部运营会议
  • 泰安 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    国际高端酒店/5星级 | 50-99人
    发布于 03-28
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    Position Summary: Manage the operations of the Front Office Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotel’s and Wyndham Hotels Group business objectives.  To perform the human resource function in ensuring staff selection, training, counseling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction. Responsibilities: -    Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition. -    Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue. -     Monitor Front Office, and particularly Guest Relations personnel, to ensure Wyndham Rewards members known repeat guests and other VIPs receive special attention and recognition. -    Promote Inter-Hotel sales and in-house facilities and monitors Front Office Marketing techniques. -    Maintain inter-departmental relationships to ensure seamless customer service. -    Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained. -    Schedule and regularly conducts routine inspections of areas under his/her control. -    Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out. -    Know system recovery procedures. -    Interpret computer reports. -    Compile statistics for front office and provide reports relating to that area. -    Continually check the accuracy of room count. -    Approve upgrades and special amenities. -    Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees. -    Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information. -    Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information. -    Maintain all procedures and adheres to them within the Wyndham guidelines; in particular with emphasis on hotel credit policy. -    In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, etc. -    Prepare efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures. -    Implement Career Development Program within Front Office Department. -    Work with Human Resources on manpower planning and management needs. Work with Director of Finance in the preparation and management of the Department’s budget. Abilities / Key Competencies / Skills: -    Good communication skills. -    Good writing skills. -    Proficient in the use of Microsoft Office and Front Office System. -    Problem solving, reasoning, motivating, organizational and training abilities. -    Strong Leadership skills in managing teams. -    Ability to manage complex relationships. -    Fluent in English. Education / Certificates / Experience: -    Bachelor’s degree in Hotel Management, Business Administration or related field. -    3 years of guest service / hotel experience with one year in a management capacity, or an equivalent combination of education and experience. -    Type and level of experience required may vary slightly based on size and complexity of operation.
  • 泰安 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    国际高端酒店/5星级 | 50-99人
    发布于 03-28
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    Position Summary Oversee and direct all aspects of overall Housekeeping operations which includes guest rooms, public areas, Laundry and other specified back-of-the house areas. Responsibilities    -    Monitor Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service.    -    Oversee laundry operations.    -    Schedule routine inspections of all Housekeeping areas by/with the Assistant Housekeeper and other supervisory personnel.   -     Inspect guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.    -    Manage spring cleaning schedules.    -    Make recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.    -    Maintain open channels of communication with other department heads and the General Manager or the General Manager's designate.    -    Inform other departments of Housekeeping matters that concern them, particularly, the Engineering Department, the Front Office, and the Food and Beverage department.    -    Establish and maintain effective human relations and works with human resources to ensure that team members’ performance is effectively managed.    -    Maintain appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel.    -    Identify and ensure highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs.    -    Supervise outside contractors to ensure contractual compliance.    -    Implement and control Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures.    -    Prepare efficient work schedule for Houskeeping Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.    -    Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats.    -    Implement Career Development program within Housekeeping department.    -    Work with Human Resources on manpower planning and management needs.    -    Work with Director of Finance in the preparation and management of the Department's budget.    -    Complete other tasks which assigned by the leader. Abilities/ Key Competencies/ Skills    -    Good communication skills both in English and Chinese.    -    Good writing skills.    -    Proficient in the use of Microsoft Office and Hotel Management System.    -    Problem solving, reasoning, motivating, organizational and training abilities.    -    Strong Leadership skills in managing teams. Education/ Certificates/ Experience    -    Diploma or Vocational Certification in Hotel Management or related field.    -     7 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.    -    Type and level of experience required may vary slightly based on size and complexity of operation.
  • 三亚 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 包吃包住
    • 集团内部调动
    • 员工生日礼物
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    Primary Responsibilities主要职责 1.Make sure the purchase policy and procedures are adhered to. Choose the best price without scarify our standard. Choose the suitable suppliers after compare their quotation. 确保采购程序的运作。在不降低标准的前提下,选择最合适的价格。做价格对比后选择合适的供应商 2.Must be familiar with most of the regular items procured by the hotel   熟悉酒店所需的日常用品。 3.Ensure all purchasing goods with products qualification license especially for tobacco and beverage. The supplier must provide the monopolistic license by government manager department.  确保酒店采购所有物品均有产品合格证,尤其烟酒类等专卖类项目,必须同时提供主管部门签发的专卖许可证。 4.Make frequent visits to stores to spot check the stores and obtain information on inventory turnover. 对仓库的存货不定期检查,以便使得库存物品处于合理的库存量及周转期。 5.Liaise with Receiving Department to inspect the incoming goods. Verify receiving record of goods received and ensure the quality of goods received. 和收货部门一起监督物品的进库程序,确保所收物品已开出收货记录及达到质量标准。 6.Advise the requesting department on the quantity, quality and delivery time for goods. 对申请部门所需采购物品进行建议,如:质量、数量、及送货时间。 7.Develop and enforce purchasing standards, policies and procedures. 可以对采购政策和程序的改进、实施进行建议。 8.Select reliable and regular suppliers for daily food and beverage purchasing based on regular quotations. 在合理的价格基础上选择诚信可靠的供应商,保证酒店每天所需的食品饮料的供应。 9.Negotiate with selected suppliers and obtain competitive quotations. 与多家可选的供应商进行商谈并获得有竞争力的报价单。 Knowledge and Experience知识与经验 1.At least 2 years’ Purchasing Manager experience in the International Five Star Hotel. 2年或以上国际五星级酒店采购经理工作经验。 2.Bachelor Degree in University graduate 大专及以上学历毕业 3.Strong computer skills, proficient with MS Office (Word, Excel, Outlook) & PowerPoint. 拥有较强的计算机能力,熟练使用Office各项软件如Word,Excel,Outlook及PowerPoint。 4.Good communication skills, can well cooperate with others 具备良好的沟通技巧,能够较好的与各部门协作 5.Ability to work independently and has good initiative under dynamic environment 在动态环境下具有独立工作能力和主动性
  • 餐饮部经理

    8千-1.3万
    绍兴 | 8年以上 | 大专 | 提供食宿

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    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 年度旅游
    • 包吃包住
    • 领导好
    • 人性化管理
    • 五险一金
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    此岗位实际为餐饮服务经理职责。负责管理酒店中西餐厅以及宴会厅。向餐饮总监汇报。 要求候选人必须有8年以上餐饮工作经验。5年以上管理经验。大专及以上学历。有清晰的管理逻辑。 中餐背景候选人优先。
  • 苏州 | 8年以上 | 大专

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    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    Job Purpose:    工作目的 Responsible for assisting the General Manager in the running of the hotel by undertaking the overall direction and operations of all food and beverage outlets in the hotel and for ensuring the effective co-ordination of activities between them. Accountable for the achievement of the overall goals and objectives of the F&B Division and for the hotel meeting its F&B financial and guest satisfaction objectives. 负责协助总经理保证酒店的运作,通过保证酒店餐饮每个部门的整体管理和运作使每个部门间的活动有效地协调。对餐饮部的整体目标的实现负责任而达到酒店餐饮财政和客人满意的目标。 KEY RESULT AREAS 主要工作职责 1.     Assists the General Manager in the overall running of the hotel by participating in the decision making of the hotel’s policies, philosophy, direction, goals and objectives and is responsible for their implementation thereafter. 协助总经理负责酒店的营运。通过参加酒店政策,哲学,方向,目标和目的的制定和负责其之后的实施。 2.     Oversees the performance of all Outlet Managers by providing guidance and assistance in the execution of their responsibilities and helping them set the agreed departmental objectives. 监督餐饮部门经理的行为通过提供在职责的实施方面提供向导和协助并且帮助他们制定共识的部门目标。 3.     Directs and controls all subordinate Food and Beverage staff to ensure that all day-to-day operational matters are handled on time and guest’s expectations are met. 领导和控制餐饮部的下属员工保证日常事务准时处理和保证达到客人的期望。 4.     Ensures that the standards of Food and Beverage meet or exceed expectations by overseeing the quality, consistency and presentation in all outlets and making sure that they conform to the hotel’s requisites at all times. 保证达到或超出餐饮标准期望。通过监督各部门的质量,一致性和展示,确定全部符合酒店标准。 5.     Ensures that the standards of service in all outlets are in conformity with the requisite standards of the hotel and that they meet or exceed expectations by sending staff for training, etc. 保证各部门的标准服务与酒店的必须标准相符合,达到或者超出酒店标准期望,通过派员工培训,等等。 6.     Prepares, communicates and implements, in conjunction with the Executive Chef, an annual Food and Beverage promotion for all restaurants and assists Sales & Marketing in designing the advertising material for such promotions. 与行政总厨协力,准备,沟通和执行餐饮部每个餐厅的促销和为了像这样的促销而设计销售广告。 7.     Prepares, communicates and implements, in conjunction with the Executive Chef, menu change cycles for all restaurants. 与行政总厨协力,准备,沟通和执行所有餐厅的菜单循环改变。 8.     Ensures the implementation and maintenance of O.E. par stock in all outlets and oversees the inventory taking and control. 确保每个部门OE贮存量的执行和维持,监督盘点的实施和控制。 PERSONAL SPECIFICATION 个人能力描述 ·     Excellent command of the English language 优异的英语应用技能 ·     Ability to express effective written and verbal communication 有效的书面和口头表到能力 ·     Excellent communicator, organizer and motivator 优异的沟通者,组织者,激励者 ·     Strong leadership and organizational skills 很强的领导力能和组织技巧 ·     Good administrative skills. 很好的管理技巧 ·     Dynamic, innovative and self-motivated 有活力的,有变革的和自身推动的 ·     Good planner and problem solver 很好的计划者和问题解决者 ·     Excels in defining, measuring and increasing productivity 在定义,衡量和增加生产力方面更胜一筹。 ·     Extensive knowledge of Food and Beverage working practices in a 5-star hospitality setting 在5星酒店有广泛的餐饮实际工作知识 ·     Hard working, able to work under immense pressure and in a very fast paced working environment 在极大的压力和一个快节奏的工作环境下能努力工作。 ·     Able to enroll and complete projects on his/her own 有自身注册和完成项目的能力 ·     Able to manage large and diverse associates in a multi-unit setting 在一个多元化的单位里有能力掌管很多和多种多样的员工 ·     Computer literate 电脑读写能力 ·     Proven track record in hotel of similar standards and in a similar capacity in prime cities, preferably in the Asia Pacific region 验证过的有在相似标准和相似能力的大城市酒店的记录,如果有在亚洲和大洋洲的记录将更适宜。 ·     Good health, mature and pleasant personality and very neat appearance 很健康,很成熟和很愉快的个性,和很整洁的外貌 ·     General understanding of finance and competitor analysis 对财务和对手的总体理解
  • 广州 | 3年以上 | 大专 | 提供食宿

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    • 管理规范
    • 技能培训
    • 岗位晋升
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 员工生日礼物
    • 人性化管理
    • 员工免费房
    • 年终奖
    国际高端酒店/5星级 | 500-999人
    发布于 03-28
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    Assist to develop, create and increase market share through creativity, competitive marketing, implement Brand Training and Rosewood culture into guest relationship to enhance guest experience Ensure the smooth running, finalizing of details relating to Events from proposal stage until final billing, relating to group from contract confirm until final billing. Communicate effectively with all departments through group resume, event order, BEO to ensure events succeed. - Manage all Events sales and Events operational activities- Achieving personal Events sales budget as outlined-Achieve the required number of sales call and entertainment per week as agreed upon management.- Maximizing ballroom and function rooms occupancy to meet business plans and revenue objectives- Work towards a strong team performance base and encourage team spirit within the Events sales division and Sales & Marketing department- Review and evaluate all event bookings to ensure the most efficient use of public space, favorable contractual terms & conditions- Managing and expanding guests’ database in order to fully implement future initiatives and solicit guest return
  • 南京 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 岗位晋升
    • 技能培训
    • 人性化管理
    • 带薪年假
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    发布于 03-28
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    岗位职责/职位描述 1、深入了解业务,对集团平台大数据进行分析,寻找潜在的收益机会,并实现新增收益。 2、负责监测、分析、挖掘平台经营和销售业务数据,并定期形成分析报告,帮助酒店集团决策层及时准确了解经营状况 3、对数据进行监控、分析,建立日常监控和预警机制,提供决策支持。 4、负责外部信息采集,熟悉各项目上下游产业,就行业发展趋势、竞争对手进行分析研究,为酒店集团经营决策提供参考 5、基于对用户数据的分析及用户行为的深入理解,结合业务,建立数据挖掘、最优化线上的价格和促销以及相关收益产品。 6、负责平台酒店集团各项目产品的收益风险管理,保证收益最大化 岗位要求 1、3年以上数据分析/收益管理工作经验,OTA 行业及高星酒店项目经验优先; 2、英语口语及书面表达能力优秀,英语可作为工作语言; 3、具备较强的经营分析能力,熟练掌握数据挖掘与经营分析的相关知识,精通多种数据分析工具; 4、具备较强的统计分析能力、沟通能力、分析与解决问题的能力。
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