· Experience that demonstrates well established technical know-how
具备良好的专业技术和经验
· Languages: fluent in the national language, knowledge of English recommended.
语言要求:中文熟练及懂英语更佳
· Good work attitude and professional dedication.
工作态度端正,具备良好的敬业精神
· A thorough and organized approach
全面的、有计划的工作方法
· Excellent personal hygiene
良好的个人卫生
· Team leader
团队领导力
· Attention to detail and quality
注重细节和质量
Position Summary 职位概述
1.To check room status and fill out report.
检查房态并记录。
2.To report promptly mini bar consumption in expected departure rooms.
报告预离房内的酒水消耗。
3.To check occupied rooms for any guest laundry pick up and inform Laundry.
检查住客房客人的洗衣,并通知洗衣部。
4.To ensure maids trolley is complete with supplies before starting the days work.
在开始一天的工作前,整理好工作车。
5.To clean occupied and check out rooms
清理住客房和离店房
6.To report any repair and maintenance inside the room.
报告房间内需要维修的问题。
7.To report losses and breakage.
报告房间内物品丢失和损坏的情况。
8.To report suspicious character or behavior observed in guest.
发现任何可疑行为和人立即报告。将客人的遗留物品交到办公室。
9.To clean corridor, service area, exit staircase, staff toilet, maid’s trolley and pantry.
清理走廊、服务区、防火楼梯、员工卫生间、服务车和工作间。
10.To provide shoe shine service.
提供擦鞋服务。
11.To assist Laundry staff by opening guest rooms for laundry delivery.
帮助洗衣部人员开客房门、送洗衣。
12.To move and arrange furniture, to turn and place mattresses.
摆正家具和床垫。
13.To replenish mini bar stock in the guest rooms.
将客房内的小酒吧补齐。
14.To ensure that all supplies are replenished immediately and personalized service is rendered.
及时将客用品补齐,并提供优良服务。
Required Qualifications 任职要求
1. More than 1 year of the same position experience.
具有1年以上同岗位工作经验。
2. Able to endure hard work.Have good sense of responsibility and team work.
工作勤奋,具有团队合作精神。
3.Communicate with guest efficiently.Customer oriented, Credibility.
与宾客的有效沟通能力强,具有服务意识,为人正直、诚实、敬业。
4. Good professional habits. Integrity.
具有良好的工作习惯、较高的职业素养与道德。
【岗位职责】
1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。
Active distribution of product information and creates awareness in the markets and business segments or responsibility
2、发挥创造力,为酒店的产品及部门做出应有的贡献。
Creative contribution to product and sales development
3、仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。
Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews
4、在所负责的市场区域内,监视和报告市场及竞争者的情况。
Monitors and reports on market and competition within own market segment
5、准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。
Prepares and updates customer management reports and ensures all nece
【岗位要求】
1、熟悉南京市场环境并有客户资源优先;
2、2年以上同岗位工作经验;
3、具备良好的跨部门沟通、协调能力、开拓进取精神。
Implements all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Marketing plan.
根据市场推广计划,执行所有相关市场的销售行动计划(根据市场分类和地理位置)。
Actively participates in achieving the departmental goals which contribute to the Marketing budget.
积极参与达到部门的目标,达到市场预算。
Closely monitors accounts revenue and business production for Corporate /Government/ FIT / M.I.C.E. accounts.
密切关注所有公司客户、政府客户、 散客和会展客户的产量及收入。
Maximises up-selling opportunities whenever possible.
任何时候最大限度增加提高销售的机会。
Assists the Senior Sales Manager in the forecasting of rooms revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long
Staying Guests) groups.
协助高级销售经理预测公司/散客/会议团队的房间收入和平均房价。
Attends major travel functions and promotional events (i.e. trade shows) and promotes sales (rooms, catering, and other
facilities and services) for the hotel.
参加大型旅游展会及交易展会,并积极推广酒店客房、宴会、其他设施和服务。
Plans sales trips, under the direct approval of Senior Sales Manager, Director of Sales or Director of Sales & Marketing to major market areas, calling on accounts within the specific market areas. Reports to the Senior Sales Manager / Director of Sales on potential markets needing coverage.
在市场销售总监及销售总监的批准下, 制定主要目标市场的出差计划及客户 拜访计划。向销售总监汇报需要开发的潜在市场。
CHARACTERISTICS REQUIRED 职位要求:
Nice looking
外表端庄;
CET-4 preferred;
大学四级英文水平;
Minimum 2 year experience;
最少具备2年工作经验;
Has a customer base of local market;
拥有当地市场客户资源;
Familiar with Delphi system/Opera System;
熟悉Delphi 和Opera系统;
Familiar with Microsoft office;
熟练操作视窗系统;
Similar position in International Chain hotel preferred;
国际连锁酒店的同等职位;