岗位职责 1.协助人力资源部履行各种人力资源职责，包括：招聘与甄选、培训和发展、薪酬、行政和奖励。 2.负责办公室内部的档案管理及其他文件的管理。 3.负责文具，纸张等办公用品的补充及发放。 4.管理员工更衣室，并符合酒店的卫生标准。 5.协助部门组织员工活动。 6.完成任何其他合理的职责和被指派的职责。 岗位要求 1.良好口头及书面沟通技巧。 2.基本掌握计算机技能。 3.英文书写及口语流利。 4.热情耐心，擅长交流

【岗位职责】 1、开餐前做好全面的卫生工作，认真做好自己所负责区域的卫生工作，保证提供优雅干净的卫生环境； 2、清洗碗筷、锅具等物品； 3、服从上级安排，按照工作程序与标准做好各项开餐准备工作； 4、爱护设备物品，做好保养维护工作，尤其是每月的计划卫生保养工作天； 5、保证开餐结束后的整洁卫生，达到下一次的开餐要求； 6、遵守酒店及部门规定的各项制度； 7、完成上级交办的其他工作。

岗位职责 1.熟悉部门工作细则和流程； 2.以项目方式，参与相关的公司管理工作； 3.需每个工作计划阶段针对公司日常管理上交书面化建议； 4.执行公司安排的其他相关工作。 岗位要求 1.有志在酒店行业发展的应届毕业生/实习生； 2.对担任酒店管理人员具有高度期望； 3.热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

岗位要求：在校生，可连续实习至少3个月以上。 · Must practice the 3 steps of service to provide speedy and quality of service to hotel guests ensuring their satisfaction 为了确保让客人满意,领班必须实践服务3步骤.,提供快捷、高质量的服务 · Provide guests with speedy and high-quality service 为客人提供高效和优质的服务 · Follows up guest requests efficiently 高效率整理并报告客人的需求

岗位描述： 1. 及时问候并迅速引领宾客就座。 2. 及时并准确地帮助宾客点单及用餐。 3. 准确处理宾客的账单。 4. 及时清理餐桌并快速翻台。 岗位要求： 1.中专以上学历，具有较强的服务意识 2.品貌端正、性格开朗、热情有耐心 3.普通话流利、善于沟通、具有亲和力

【职位描述】 1、负责移动互联网自媒体平台的日常运营，以及直播推广，促进获客、拉新、裂变、转化及销售的达成； 2、收集、研究网络热点话题，结合新媒体特性，对小视频、微博、公众号等推广内容进行实时调整和更新发布。 3、负责策划并执行网络营销线日常活动及跟踪维护，与粉丝的线上互动及产品的展示推荐； 4、挖掘和分析粉丝客户在线的问题反馈及服务体验感受，能够结合实时营销动态，优化营销方案； 【任职要求】 1、有拍摄短视频的爱好，喜欢直播； 2、有餐饮、酒店等行业直播经验者优先考虑。 3、熟悉抖音，快手等头部平台的规则，有自己的话术风格，直播前能对每项产品有清晰的优点描述准备并完成大纲； 4、热爱直播行业，形象良好，有良好的沟通能力。

【职位描述】 Position Summary职位概述 1.To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals. 通过展示对同事的合作和支持,以团队目标为追求,保持以团队为重点。 2.To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel. 提供意见和建议,以提高酒店的运营/环境程序。 3.To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel. 积极推销酒店的服务和设施给客人和酒店的供应商。 4.To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. 执行所有义务和责任以确保工作中自身和他人安全。 5.To ensure that all merchandise entering the storerooms have proper documentation (delivery dockets, purchase orders etc.). 确保所有进入仓库的货物有合适的书面文件（送货单、采购单等）。 6.To ensure that all merchandise is examined for both quality and quantity against approved PO. 根据批准的采购单确保所有货物的质量和数量都经过检查。 7.To ensure merchandise is forwarded to either the storerooms; or in the case of direct orders, to the department concerned. 确保货物被运送到仓库或直入部门。 8.To properly document and account for all outgoing merchandise with gate pass from Security. 根据保安部提供的出门单合理记录并计算所有出店的货物。 9.To check incoming goods expiry dates to ensure that it is within acceptable limits of the hotel. 检查收入货物的截止日期以确定在酒店可接受的范围内。 10.To ensure the imported items are provided legally with proper certificate provided by Government. 确保进口货物有政府提供的合法证书。 11.To prepare receiving logs and daily receiving record summary. 准备收货日志和每日收货记录汇总表。 12.To check that supplier tax invoices are correct according to purchase order and items supplied. 根据采购订单和提供的项目，检查供应商税务发票的正确性。 13.To follow up on any discrepancies relating to quality and/or quantity (including weight) of goods received. 就收到货物的质量和/或数量（包括重量）差异进行跟进。 14.To ensure that only goods ordered and approved are received. 确保收到的物品仅为定购和批准的物品。 15.To assist in the periodic operating equipment stocktakes. 协助定期对运营设备的存货盘点。 16.Maintains adequate control on all inwards and outwards goods into the loading dock and storerooms. 对所有进出收货区域及仓库的物品保持足够的控制。 17.To assist in the monthly stocktake process. 协助每月库存盘点流程。 18.To have strong knowledge of Excel, Microsoft Word and the hotel inventory/purchasing software. 拥有对Excel, Microsoft Word和酒店库存/采购软件的丰富知识。 19.Ensures all documentation (purchase orders, invoices, delivery dockets etc) is forwarded to Accounts Payable on a timely basis. 确保所有文件（采购订单，发票，送货单等）及时转送给应付账款员。 20.To maintain vigilance in ensuring the security of the loading dock and all storage areas. 保持警惕性以确保收货区域和所有仓库的安全。 21.To be familiar with all emergency procedures. 熟悉所有突发事件程序。 22.Is flexible in relation to working hours, especially at month end. 灵活的工作时间,特别是在月末。 23.Handles all requests and enquiries in a timely, efficient and friendly manner. 即时,有效,友好地处理所有要求和询问。 24.The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要 ，该部门有权更改或补充该职位描述。 25.Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。 【任职要求】 1.College graduate. 大专毕业。 2.Must possess basic computational ability. 基本掌握计算机技能。 3.Good cooperation attitude with related departments 与相关部门有良好的合作精神。

【职位描述】 Implement duties, complete works on duty, ensure the safety of guests and team members. 履行岗位职责，完成岗位的工作，确保酒店客人及员工的安全。 1. Keep smooth order of Hotel, fulfill the work dedicatedly, and ensure the safety of Hotel. 维护酒店安全秩序，尽职尽责完成岗位工作，保证酒店安全。 2. Offer necessary service to guest. 为客人提供帮助和服务。 3. Conduct regular safety patrol, find out any obscuration of accidents, take necessary measures and report to higher level on time. 定期对饭店进行安全巡视，及时发现隐患，及时上报并采取措施。 4. Take good care of communication facilities and skillfully operate all fire control equipment. 爱护通讯器材，熟练使用各种消防设施和器材。 5. Record problems during patrolling and report, examine and monitor with polite once find suspicious personnel and articles. 详细记录巡查过程中发现的问题，上报处理，发现可疑人员和事物要礼貌地进行盘查、监控。 6. Be familiar with the locations of hotel fire facilities and equipments and their operation. 熟悉酒店消防设施、设备的位置、操作及使用方法 7. Strictly carry out shift hand over regulation, cherish position facilities, make detailed record of work needs to follow up. 爱护岗位物品，严格落实交接班制度，对未完成和需跟进的工作要详细记录。 8. Be familiar with current first aid and fire emergency procedures. 熟悉急救程序及消防紧急措施。 9. The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment. 如有必要，该部门有权更改或补充该职位描述。 10. Carries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的职责和被指派的职责。 【任职要求】 1. Strong sense of responsibility and service, good work attitude and high alert. 具有强烈的责任心和服务意识，对工作认真负责，有高度的警惕性。 2. Communicates effectively and clearly. 有效清晰交流。 3. Effectively understands and uses resources. 有效理解和利用资源。 4. Knowledge of hotel security operations. 了解酒店保安工作程序。 5. Strong with fire control kwonleage. 有丰富的消防安全知识。

1.Be well groomed and conform with the hotel's dress code.   根据酒店的标准打理仪表仪容，保持良好的形象。  2.Develop a thorough knowledge about all brands in Marriott's portfolio.    掌握万豪集团所有品牌的知识。 3.To know all hotel information in order to provide better assistance to guests.    知晓酒店的所有信息以便于给客人提供更好的帮助。  4.Each associate is expected to carry out all reasonable requests by management which the associate is capable of performing.   希望每一名员工都可以完成领导层所给出的所有的合理要求。  5.Handle all duties according to hotel policies, procedures, internal rules and standards.    处理所有的工作都要依照酒店政策，程序，内部规定及标准。 6.Abide by the brand service standards.Abide by the Hotel’s Policies and Procedures, Marriott Code of Business Conduct and the   hotel’s Associate Handbook.    在工作中遵循对客服务标准。遵守酒店政策及程序，遵守万豪的商业行为规范以及员工手册中的条款。  7.At all times strive to represent Marriott in the most professional and courteous manner.    任何时候都应该以最专业及最礼貌的举止来展现万豪的风采。

您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，协助保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。 协助确保人力资源部门内人事部的运作顺畅、高效，并协助人力资源部总监在全酒店践行凯悦信念。 You will be responsible to assist with the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.   To assist in the smooth and efficient running of the Personnel Department in the Human Resources Division, assisting the Director of Human Resources with the implementation of Hyatt's Purpose throughout the hotel. 最好拥有人力资源管理、人力资源开发、或酒店/旅游管理的本科或专科学历；必须具有良好的解决问题、行政管理和人际交往能力。 Ideally with a university degree or diploma in HRM/HRD or Hospitality/Good problem solving, administrative and interpersonal skills are a must.

【岗位职责】 1、熟悉部门工作细则和流程； 2、以项目方式，参与相关的公司管理工作； 3、执行公司安排的其他相关工作。 【岗位要求】 1、有志在酒店行业发展的应届毕业生/实习生； 2、对担任酒店管理人员具有高度期望； 3、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Lifeguard performs reception duties and ensures all fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition. He / she provides guidance to guests on the safe usage of the fitness equipment, ensuring guest satisfaction at all times. What will I be doing? As the Lifeguard, you will be responsible for performing the following tasks to the highest standards: • Maintain high guest service focus and excellent rapport by approaching the job with guests in mind and being proactive towards their needs and requests. • Take initiative to resolve issues, clearly communicating with both guests and colleagues. • Respond quickly and positively to changing requirements and tasks assigned. • Contribute ideas and suggestions to enhance operational / environmental procedures and facilities in the property. • Maintain vigilance and sense of responsibility at all times. • Ensure all facilities and equipment are operating well. • Ensure guests have a comfortable and safe experience, and employees can work in a safe environment. • Meet, greet and bid farewell to all guests with a warm, friendly and genuine smile. • Assist the Front Desk when there are no guests in the pool area. • Assist and explain to guests the use of all Health Club facilities. • Check and ensure the audio-visual equipment are well maintained and in good condition, all stock and supplies such as towels and water are replenished adequately. • Be vigilant and responsible for the safety of all guests using the Health Club facilities, including the pool. • Ensure that all activities and job functions are performed in a safe environment using proper safety techniques. • Monitor the water level and chlorine, reporting to the Assistant Health Club Manager on any issues. • Actively introduce guests Spa and Health Club membership cards. • Maintain all malfunctioning equipment and follow through with the repairs, issuing work orders for maintenance issues. • Effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect and analyze accurate information to resolve conflicts. • Perform other related duties and special projects. • Carry out any other reasonable tasks or requests as directed by the Management. • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 我的具体职责是什么? -· 根据希尔顿品牌建设及精神所述，秉承以客为先的宗旨，主动及时关注意客人的需求。 -· 具有积极的影响力，有责任心，主动解决问题，善于与客人及同事沟通。 -· 工作中灵活变通，反应敏捷，能果断地根据具体情况而改变工作要求。 -· 为部门的运作程序，改善环境设施等提供意见。 -· 随时保持警惕性，具有责任心，保证所有设施及器材正常运作，确保客人有舒适安全的体验，确保员工能在安全的环境中工作。 -· 以热情、友好和真诚的笑容来迎接、问候，欢送所有的客人。 -· 当游泳池区域没有客人时协助前台员工工作。 -· 能协助并解释健身中心设备的使用方法。 -· 确保客用矿泉水及毛巾准备充足。 -· 确保视听设备保存完好及能正常使用。 -· 检查与确所有保库存及用品准备充足，如毛巾和饮用水。 -· 随时警惕和负责游泳池区域内客人的人身安全。 -· 确保所有客人在使用健身设备时的安全。 -· 游泳池的设备摆放整齐 保持游泳池区域干净，将垃圾投放到垃圾桶内 运用正确安全的技术确保所有的活动及工作在安全的环境中进行。 -· 检测水压及氯气含量，及时向健身中心副经理报告。 -· 主动向客人介绍水疗中心和健身中心的会员卡。 -· 注意出故障的设备并跟进其维修事宜。 -· 如有必要，该部门有权更改或补充该职位描述。 -· 完成任何其他合理的职责和被指派的职责。 【任职要求】 What are we looking for? A Lifeguard serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Minimum 2 years of experience or equivalent combination of education and experience. • Lifeguard certified. • Able to work under pressure and deal with stressful situations during busy periods. 我们寻找什么样的人才? 希尔顿健身中心教练终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准: -· 以较强的人际交往能力提高客人满意度。 -· 能持续因工作需要的站立，行走等。 -· 懂得使用健身设备及游泳，面对大量工作时，能承受工作压力，能处理紧急情况。 -· 擅长于处理宾客关系，能快速有效的应对各种问题。 -· 能在强压下胜任工作。 -· 至少两年的工作经验或相关技能的学习。 -· 具有救生员证。

【岗位职责】 1、熟悉部门工作细则和流程； 2、执行公司安排的其他相关工作。 【岗位要求】 1、有志在酒店行业发展的应届毕业生/实习生； 2、对担任酒店管理人员具有高度期望； 3、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

【岗位职责】 1、确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2、查看交班记录，了解上一班的移交事项，并负责处理。 3、熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。 4、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。 5、熟练总台各项专业业务和技能，搞好对客服务。 6、熟练掌握店内外信息，提供准确的问讯服务。 7、负责为下榻酒店的宾客办理入住登记手续。 8、负责客房钥匙的管理和发放工作并严格遵守验证制度。 9、制作有关报表，为其它部门提供准确的接待信息。 【岗位要求】 1、XX以上文化程度，懂得英语。 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。 3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。 4、相貌端正，身体健康。

按照酒店标准维护所有公共区域，餐厅，办公室等客用区域，后勤区的清洁和秩序。月休8天，五险一金，包食宿。

1. Have deep love for hotel and develop on it.                            热爱酒店事业，希望在此方面发展； 3. Good team work and work hard , submit to hotel arrangement  有良好的团队合作能力，吃苦耐劳，服从酒店安排。 4. Good looking , and health (can apply health cetification)      五官端正，身体健康（提供健康证，无影响食品卫生的相关疾病），体态均匀。

岗位职责： •在整个工作过程中，始终保持高度的客户服务意识。 •持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。 •能够积极的向客人推荐酒店的服务及设施。 •在工作过程中能够做好本职工作，保证自己及其他人的安全。 •将服务客人放在首位。 •在工作过程中始终体现职业素质。 •避免使用冒犯或不礼貌的语言。 •向上一级主管或副经理、经理汇报发生的任何事故。 •完成任何其他合理的职责和被指派的职责。 任职要求： •具有积极合作的精神。以热心的态度对待所有的工作， 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。 •具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情，包括任何工作要求的改变的。 •具有较强的团队精神，通过合作及对同事工作的支持达到团队的共同目标。 •开朗及外向性格。 •积极的工作态度。

Artsy and cool, EAST Beijing brings a hip lifestyle hotel to Jiangtai in the heart of Beijing. With an industrial chic vibe and natural tones; we offer a relaxed but stylish space to work playfully and play productively. Close to business districts and creative neighborhoods, EAST Beijing is perfectly located in INDIGO, Jiangtai to show. "We are looking for candidates with a keen insight and understanding of Chinese Food & Beverage market. If you're interested, we'd love to hear from you. Reach out to us without delay via lindasun@swirehotels.com." You can create result with us using your expertise to… · Lead by example and be the role model of the team, support and motivate TMs to always strive to be better, and recognize outstanding performances · Ensure marketing strategies are implemented, and are proactive about potential business opportunities with good business sense · Be a master communicator in every way: from fostering cooperative and effective communications between departments, to soliciting feedbacks from guests, to ensuring high quality of guest experience · Take responsible for the Service & Kitchen operation and the public areas comply with safety regulations in order to provide a safe and friendly environment for guests and staff by ensuring all staff follow safety work practices and constantly reviewing and improving work practices, regularly reviewing and inspecting facilities · Keep abreast of developments in the field and utilize your expertise to maximize all interests of the hotel You can make use of your skills and qualities to go that extra mile… · You are a champion of excellent services and always aim to deliver the best experience to guests · You are creative and full of fun ideas to drive business and maximize revenue and profitability of all outlets · You are contributing not only with your abilities but also your personality With great expectations come great rewards. A range of perks is offered in addition to our competitive packages because happy employees make for a happy company! · You can turn up in smart casual attires and enjoy being yourself at work · You can be fully support when you have any creative ideas · You can have learning opportunities for you to upskill yourself. · You can workout at our gym and attend our wellness activity to let your mental and physical wellbeing · You can enjoy COMPLIMENTARY room nights at all of our hotels, who doesn't love to travel?

岗位职责： 1、发展和维持与酒店生意紧密合作的客户。 2、评估、掌握市场动态和趋势，负责分析有效客户，提升客户转化率，完成目标任务。 3、根据酒店的住房及会议情况，评估市场机遇。 4、根据客户的需求，维护客户关系，了解客户需求，做好客户反馈。 5、较强的销售沟通技能，能够为客户呈现良好的酒店介绍及描述。 岗位要求： 1、有效管理时间，具备自律的性格，高度的自信心，工作的热情和主动权。 2、擅长与不同的人打交道，适应能力、沟通能力、人际关系技巧的能力。 3、具备销售经验，大专或以上文化程度，2年以上品牌酒店相关经验的优先。

岗位职责 1. 主持保安部日常工作，执行业主公司及集团酒店管理的规章制度。 2. 组织全体保安员高质量地完成酒店的安全保卫工作，保障酒店财产，酒店客人及员工的生命和财产安全。 3 .制定安全管理制度，消防预案，突发事件应急预案，制定火灾紧急突发事件处置预案，并组织人员演练。 4. 监督检查酒店安全制度执行情况，保证安全制度的贯彻和落实。 5. 发现消除安全隐患，指挥重大活动的现场安全工作，向酒店管理层提出并排除事故隐患或火灾隐患。 6 组织对酒店各个部位的安全检查和日常巡视、巡逻，协助监督酒店各个部门的安全管理。 岗位要求 1. 具有2年以上品牌酒店安全部管理工作经验，有国企业主的工作经历和一级注册消防工程师证优先。 2. 熟悉有关安全保卫侦破消防等职务知识，组织对员工进行安全教育和防火培训，组织保安人员的业务培训。 3. 精力充沛，能连续工作，头脑清醒，办事敏捷，具有优秀的语言组织能力。 4. 同当地的公安、消防机关及其他相关政府部门建立良好的合作关系。

岗位职责： 根据酒店和业主公司制定采购的方针、策略、程序文件，贯彻执行采购任务。 根据酒店制度和操作流程，接收餐饮部每日食品采购申请单及酒店各部门采购申购单。 根据酒店制定流程及需求与市场供应审定价格合理、货品质量可靠、信誉好、售后服务优的供应厂商，确定供应关系。 正确使用采购部备用金进行现金付款并做好相应的管理工作，对供应商应该一视同仁，不能存在偏见。 负责组织市场调查研究，及时酒店提供市场信息，指导下属按计划完成酒店的各类采购任务，并尽量做到降低成本、节省开支。 积极开发货源，不断推荐新产品。 经常检查本部门执行经济、海关、检疫、卫生等法律法规情况，及时处理发现的问题。 任职资格: 1.大专（含）以上学历，具有3年以上国际酒店各项物品的采购经验，同等岗位2年及以上优先。 2.诚实可靠，品性端正，无不良嗜好，具备良好的沟通技巧及谈判技巧。

此岗位薪资面议 【岗位职责】 1、负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。 2、协助市场销售总监开发公关促销计划及制作预算。 3、与媒体、本地社区、客户及酒店总部保持密切联系，代表、宣传酒店形象。 4、保证所有的宣传资料和广告都达到集团的标准，维护酒店的良好形象和定位。 5、开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报道。 6、开发并跟进酒店的各项市场活动。 【岗位要求】 1、与媒体、各营销渠道及组织机构沟通并提供合适的材料以确保他们有足够的资料促销酒店的服务。 2、积极主动组织丰富的市场公关及广告媒体的会议活动。 3、发布酒店重大事件及促销新闻。 4、建立，保持与广告商和公共关系组织的关系。 5、在本地市场内，通过参加各种营销活动，树立酒店的形象。 6、负责各类材料、图片、数据库，资料库和文档等。 7、维护酒店和集团的形象。 8、监视并确保对竞争对手的活动有完全的了解，以便在制定战略时使用这些信息。 9、计划与协调酒店赞助的活动。 10、发现并组织有关赞助活动去提高酒店在市场的形象。 11、参与准备和制定部门/小部门/分部门的目标。 12、开发并执行市场公关/广告媒体计划去完成整个酒店的目标与媒体，并与公关客户保持联系。 13、参与准备战略计划。 14、积极地与主流媒体交流去提高酒店在市场的曝光率或撰写文章。 15、掌握市场营销数据。 16、主动承担发展，执行酒店年度公关计划和广告活动。 17、在销售总监的指导下，组织活动包括邀请媒体，本地重要人物，公司客户，旅行社和其他相关客人。 18、在团队内有效的工作。 19、遵守酒店酒店的行为准则。 20、遵守酒店酒店员工守则。 21、遵守酒店酒店的政策及程序。

【岗位职责】  Organization of Associates social and recreation activities. 组织各种酒店内部及外部活动。  Develops annual hotel training plans and prepares quarterly reports to management 开展酒店年度培训计划和准备每季度进行管理工作的汇报。  Develops and maintains training room and Staff Activity Room. 建立和维护酒店的培训教室及员工活动室。  Develops hotel training budget. 制定酒店培训预算。  Develops training manuals and courses. 制定培训指南和培训课程。  Maintains employee, supervisory and management record of training. 保管员工、主管层和管理层的培训记录。  Conducts employee orientation to the company and the hotel. 对员工进行公司或酒店的入职培训。  Conducts first-line supervisory training in basic management skills. 对一线的主管进行最基本的管理技能的培训。  Conducts guest courtesy training. 进行客人礼仪礼貌培训。  Oversees on the job training of new employees. 监管新进员工岗位培训。  Oversees retraining of employees. 监管员工的在职培训。  Complete other work arranged by DHR. 完成人力资源总监交办的其他工作。 【岗位要求】 Bachelor Degree, majored in HR or hotel management 本科学历，人力资源或酒店管理相关专业 Fluent English 英语流利 At least 3 years’ similar position at international brand hotel 3年以上同类型国际品牌酒店类似岗位经验 Excellent candidate for promotion, Negotiable salary  接受晋升，薪资面议

MAIN RESPONSIBILITIES 主要职责 Provide support to the GM in the implementation in their business units of the defined action plans, executing the tasks assigned to them, in order to optimise the operation and customer satisfaction, with supervision of their results. 支持总经理在运营部门实施既定行动计划，执行分配给他们的任务，以优化运营和客户满意度，并监督其结果。 Being part of the hotel's operational committee and ensuring the operational excellence of their business unit together with the GM. 作为酒店运营委员会的一员，与总经理一起确保运营部门的卓越运营。 Able to provide feedback to the GM on operational departments to include in the projection based on previous experience. 能够根据运营经验向总经理提供有效的计划建议和有关运营中的真实反馈。 Participate in the implementation of Inhouse Sales / Upselling actions in the daily operations, in order to improve revenues, as well as the financial results of the hotel, with supervision of the results. 在日常运营中参与实施内部销售/增销活动，以提高酒店的收入和财务业绩，并监督结果。 Able to support the GM and sales team on inspection visits where assistance is required to ensure the success of the same. 能够在需要协助的情况下支持总经理和销售团队的到店拜访/参观，以所有拜访/参观成功进行。 Support GM in coordinating the operation of all areas including Guest Experience vision in sensory architecture, music, setups, etc. 支持总经理协调所有区域的运营，包括感官建筑、音乐、布置等各方面的客人体验。 Provide support in the supervision of the lodging area (cleaning of rooms, public areas, laundry, reception , concierge and recreation). 对房务部门的管理提供支持(房间清洁，公共区域，洗衣房，前台接待，礼宾服务和康乐部等)。 Provide support in the implementation of the product standards, service and F&B attributes defined by Hotel Services, monitoring the results. 制定酒店餐饮部的出品标准、服务标准和餐饮属性，并监控结果。 Support GM and F&B in ensuring the profitability of the operational departments and maximising in-house revenues. 支持总经理和餐饮部确保盈利能力最大化和酒店内部收入最大化。 Participate in service culture and brand induction sessions for the hotel team. 参与酒店的服务文化和品牌标准培训。 Ensure customer experience and satisfaction with the loyalty programme, ensuring the delivery of benefits, based on detailed guidelines. 根据酒店政策和操作标准，确保客户对忠诚度计划的体验和满意度。 Ensure the implementation of sustainability projects or initiatives in the hotel. 确保可持续发展项目或倡议在酒店的实施。 QUALIFICATIONS AND REQUIREMENTS 任职要求 Minimum 5 years of progressive experience in hotel/resort operations 至少 5年以上国际酒店/度假村运营经验 Minimum 1-2 years of experience as head of department or similar 至少1-2年部门负责人或相似工作经验 Rooms or F&B background preferred 房务部或餐饮部工作背景优先 Focus on details and quality oriented 注重细节和品质 Strong management ability 较强的管理能力 Team player with positive working attitude. 团队合作精神，态度积极 Effective verbal and written communication skills in English. 良好英语口头表达和书写能力