1.       Good command of spoken and written English and Mandarin. 良好的英语口语和书面英语，普通话。 2.       Sales experience or hotel experience is an advantage. 有销售经验或酒店经验者优先。 3.       Presentable and outgoing personality. 外向的性格。 4.       Able to work independently, patient and polite. 独立工作能力，耐心，有礼貌。 5.       Team work. 团队协作精神。 6.       Possess enthusiasm drive and initiative. 具备热情，主动性。

1.      The Catering Sales Executive welcomes the client to the hotel and informs them upon arrival of the facilities and discusses the program their stay and reconfirms the arrangement made. 会议及宴会销售主管欢迎客户到达酒店，并在在他们到达酒店前告知他们酒店的设施,讨论他们来访的程序并确认安排妥当。 2.      Handles site inspections with potential clients, and ensures all walk-in customers are treated with a sales attitude. 处理潜在客户的现场视察，并确保以专业的销售态度对待所有未预约客户。 3.      Receive and understand hotel product knowledge and related activities. 熟悉了解酒店产品知识，以及相关活动。 4.      To receive enquires for functions (by telephone, walk-in guest, result of a sales call). 接受有关宴会的询问 （通过电话、未预约客人、销售拜访）。 5.      To research new accounts and potential events business (by telephone, blitz call and sales trip. 调查研究新客户以及潜在宴会生意（通过电话和商务出差）。 6.      To make regular sales calls a week on accounts assigned to and the original clients who have held events before, and keep up–to-date on the clients’ needs and sell the products of the hotel that will satisfy those needs.  每周定期拜访指定的客户。拜访在酒店曾经举办会议的客户，跟进客户需求，推销能满足这些需求的酒店产品。 7.      To make weekly and monthly plan and report, and report to Assistant Director of Catering Sales. 制作周度和月度计划和报表，并向宴会副总监报告。 8.      Ensure a sales attitude prevails at all times, utilizing every opportunity within the scope of your work that will assist with the maximization of revenue. 确保始终保持销售态度，利用每一个工作范围内的机会，协助收入最大化。 9.      To transmit all information to Events Manager of all on-going correspondence with clients, regarding possibility of a function. 向宴会经理传递所有正在进行的有关宴会厅的客户信息。 10.   To assess the physical requirements of the proposed function (number of pax, time, and type of function) and reserve an appropriate venue for the client in the banquet reservation book. 评估宴会举办的相关要求（人数、时间和宴会类型），为后续客户预约并保留适当的场地。 11.   To discuss with the clients further details pertaining to an event: menu, beverage, budget, miscellaneous arrangements. 与客户讨论宴会的进一步细节：菜单、饮料、预算、及其他安排。 12.   To follow up with clients on proposals and finalize all the arrangements. 跟进客户所有的安排建议并完成最后安排。 13.   To issue instructions for functions to all departments via the event order, this well in advance. 提前告知宴会厅各部门相关指示。 14.   To supervise the preparation of arrangements of the concerned function to ensure everything is in order. 监督相关职能部门的安排与准备，保证一切妥当。 15.   To coordinate with the front office, banquet service, bar manager, kitchen, stewarding, engineering and other departments to ensure instructions are understood and everything is in order. 与前厅、宴会服务、酒吧经理、厨房、管事部、工程部及其他部门协调，确保在宴会前理解并执行所有指示，所有东西都井然有序。 16.   After the function, to prepare the Thank you letter. 宴会后准备感谢信。 17.   To maintain regular contacts with the banquet clients. 与宴会客户保持定期联系。 18.   To control expenses relating to the function to ensure maximum net profit. 控制有关宴会费用,确保最大限度的净利润。 19.   To assist ADOS – Catering & Events in negotiating with prospective clients. 协助宴会销售副总监与潜在客户谈判。 20.   Follows up on all deposit, contracts and cancellation charges to ensure the hotel policy is followed by all team members. 跟进所有的押金、合同和违约罚款，贯彻酒店的政策。 21.   To ensure the correct group status is used and all requests are answered by the team within 24 hours. 确保团队工作状态，所有的问询都能在24小时内被答复。 22.   Maximizes incremental revenue attached to the banquet event/ room rental, premium drink, up-selling better menus etc. 通过销售高级饮品，增销增值菜单等，使宴会和客房的附加收益最大化。

This position is responsible for the planning, execution and delivery of the hotel MICE sales activities. To manage effectively and direct the overall sales efforts for the hotel locally and overseas. To coordinate with National Sales Office the goals and actions desired for the hotel. To review the operating results of the hotel and take appropriate action to ensure that profit budget objectives are achieved and exceeded. 负责酒店会议，团队及展会的销售活动计划、执行和交付。有效地管理和指导酒店当地及海外的整体销售的计划。与总部销售办公室协调酒店的目标和措施。回顾酒店经营成果，采取适当的措施来保证利润预算目标的超额完成。 1.Monitor MICE sales team administration and sales effectiveness. 监控会展销售团队管理及销售有效性。 2.Make sales calls on major key accounts, locally and overseas. 使销售拜访集中于当地及海外的主要客户。 3.Interpret marketing policies, procedures and programs to MICE sales personnel. 为会展销售人员解释营销政策、程序和计划。 4.Coordinate plans for overseas market promotion and MICE client familiarization trip.                       协调国外市场的销售推广计划及安排客户参观考察。 5.Manage 10 rooms & above meeting group and pure room group from 3rd party contract signing process 管理十间客房及以上会议团队，及十间客房以上第三方纯房团队合同签订程序。 6.Review rate recommendation to ensure competitive position and maximizing revenue at accomplishment. 审核价格竞争力，确保竞争位置并完成收益最大化。 7.Assist with the preparation of the annual budget for the marketing office advertising and sales promotion budgets, to monitor expenses / budgets comparison on a monthly basis. 协助准备市场营销广告的年度预算和促销预算，每月监控费用及预算。 8.Review the performance evaluation and objectives monthly, midyear and year end of sales staff positions. 审核所有销售职位的绩效考核、月度目标和年度目标。 9.Assess training needs of sales personnel and establish appropriate training programs for sales personnel developments. 评估销售人员培训需求，为销售人员建立适当的发展培训项目。 10.Keep informed of market and economic condition and keep Commercial Director advised. 随时了解市场与经济状态，并通知商务总监。 11.Carry out the goal in the Action Plan. 进行行动计划中的目标。 12.Accompany MICE sales team on sales call to top accounts and potential target accounts and lead the team in achieving the goals. . 与会展销售团队一起拜访主要客户和潜在目标客户，并带领团队达成目标。 13.Make recommendation on marketing programs/ campaigns that will impact the market place. 推荐会影响市场位置的市场营销计划及活动。 14.Look after the orientation program and on the job training of all sales team members. 关注销售团队成员的员工入职培训和岗位培训。 15.Handle selected key volume accounts personally. 处理特定的个人关键帐户。 16.Prepare monthly end report of activities and results and submit to Commercial Director. 准备每月目标活动报告，并向商务总监报告。 17. Look at emerging markets and trends and see how the hotel can maximize revenue and put a strategy to this new trend. 查看新兴市场和趋势，看看酒店如何最大限度地提高收入和制定符合趋势的策略。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Manager, FF&E Procurement (Hilton Garden Inn) - Greater China & Mongolia reports into the Director, FF&E Strategic Sourcing & Procurement. The primary responsibilities are to negotiate, execute and manage supplier partnerships for Hilton’s Furniture, Fixtures and Equipment (FF&E) programs for Hilton Garden Inn Hotel (HGI) in Greater China. Team member is responsible for providing critical expertise to all internal and stakeholders on the roll out and maintenance of Hilton’s FF&E programs. What will I be doing? As the Manager, FF&E Procurement (HGI) – Greater China & Mongolia, you will be responsible for performing the following tasks to the highest standards: -Work independently in key areas of supplier management, product development and program management for assigned commodities with oversight from FF&E Sourcing Director. -Manage FF&E sourcing initiatives with little management oversight, including bidding, analysis, coordination of design reviews, and award recommendations. -Support product development through the review of shop drawings and working with design teams and suppliers on value engineering. -Evaluate and recommend suppliers for Hilton’s FF&E programs, including evaluating product quality, production capability, sales and support capabilities, and financial stability. -Act as a subject matter expert for the categories assigned and provide insight and innovation to all internal Hilton departments, including the development of Brand Standards. -Support Hilton’s responsible sourcing initiatives, particularly in regard to supplier diversity and sustainability. -Negotiate with suppliers to define program expectations, program pricing, warranties and inventory levels. -Monitor and manage suppliers for quality and cost, functioning as primary point of contact for Quality Assurance (QA) issues. -Ensure on-time update and data accuracy in Hilton’s operating systems such as SmartSpend, intranet. 【任职要求】 What are we looking for? A Manager, FF&E Procurement (HGI) – Greater China & Mongolia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor's Degree. -At least 7 years of project procurement / supplier (design, furniture, etc) experience in hospitality environment. -Strong analytical and writing skills. -Willing to learn new knowledge. -Strong interpersonal and relation-building skills, able to build and maintain strong working relationships with key stakeholders. -Excellent written and spoken communication skills in English and Chinese. -Strong working knowledge of Microsoft Excel, Word and Powerpoint. -Excellent negotiation skills. -Able to supervise and coach junior team members. -Able to lead other team members and provide guidance on projects. -Strong negotiation skills and knowledge of business fundamentals. -Ability to understand and evaluate shop drawings and architectural drawings. -Strong sense of urgency and customer service. -Be able prioritize responsibilities when faced with multiple, fast paced projects. -Knowledge on innovation and trends in the industry. -Global supply chain and procurement management experience. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

As E-Commerce Manager, you’ll be responsible in driving The Middle House’s digital growth and customer experiences by supporting the team in building and managing the digital ecosystem and digital conversion channels. Plans and develops all brand social media channels and manages online community. WHAT YOU’LL GET: At Swire Hotels, we have great expectations of our team members. That's why we reward them with many in return. In addition to your competitive salary, medical/ dental and leave entitlement, we’ll shower you with perks, including: · Fun: Meet with hoteliers who bring playfulness at work each day! · Appreciation: An appreciative & supportive culture that allows you to be your best self. · Empowerment: We invite you to speak up & put your own ideas into actions. · Development: Tons of learning opportunities for you to upskill yourself. · Authenticity: You got accessories, hair dyes or tattoos? No worries, we accept the stylish you! WHAT YOU’LL NEED: · Experience: 3 to 4 years of experience eCommerce Marketing and Digital Marketing. · Education: A degree holder in Marketing, Business Administration or equivalent in related discipline · Skills: Knowledge of web and mobile development, website, mobile apps, digital, online or e-Commerce development. Proficient in paid media and analytics reporting platforms such as Baidu Analytics, Baidu Ads, GTM, WeChat (Weixin) Management Platform, Baidu Tongji, and Facebook Business & Ads Manager. Knowledge in design tools, Adobe Creative Suite (Photoshop, Illustrator) and photography skills are an advantage. Excellent command of written and spoken English and Chinese. · Personality: Good team player, capable in working in a dynamic and fast-pace environment. Detail-oriented, proactive, independent and diligent. WHAT YOU’LL DO: · Manage and build The Middle House’s digital ecosystem including website, eCommerce platform and social platforms. · Track & evaluate website performance & campaign effectiveness as a Baidu Analytics ninja with hands-on experience. · Be responsible for Baidu Analytics ninja with hands-on experience in tracking and evaluating website performance and campaign effectiveness. · Take ownership in analysing site wide, cross platform customer journey data and reports on key metrics. · Develop and execute creative, engaging content calendar and daily, weekly, monthly reports. · Support and facilitate the overall digital strategy and digital campaign initiatives in driving growth and conversion with programmatic, paid social, and SEM/ SEO

   Responsible in achieving Catering and Banquet sales objectives and revenue goals within areas of responsibility. 负责完成餐饮宴会销售目标和饭店的收入目标。    Finalizing all details relating to catering functions from concept stage until final billing. 确定所有关于餐饮会议包括从初始阶段至最后结帐的细节。    To ensure delivery of the highest standards of service and coordinates all other details with relevant departments. 确保向客户提供最高水准的服务并与相关部门协调其它细节。    Communicating all function details by way of event order, maintaining a follow-up system to ensure repeat clients. 使用宴会通知单联络所有会议细节建立维持一个有效的跟催系统以确保回头客。  

Requirements: 1. Certain experience in hotels or restaurants 2. Integrity people and can do the right things 3. Leadership strong 4. Take ownership always 5. European or Americans prefer 6. Base in Zhengzhou, China

岗位职责： 1、负责前台的接待、咨询服务工作； 2、负责办理入住、延房、退房及换房等手续； 3、负责前台收银工作及前台区域的环境维护； 4、妥善处理客户的投诉，遇到解决不了的问题，及时向上级反馈。 岗位要求： 1、18-30岁，身高165以上，形象较好； 2、中专及以上学历，熟练使用办公软件； 3、服务意识好，能服从工作安排，有同岗位经验者优先考虑。

一、工作职责： 1.有拍摄短视频及后期剪辑经验，最好有小故事等脚本编写能力。 2.有大型会议、晚宴跟拍经验，会后期修图。 二、任职要求： 1.良好的审美能力，熟练使用Pr或剪映剪辑软件、会ps、Ai等软件、有一定的平面设计基础。  2.有一定的抖音、视频号、小红书、微信公众号等平台运营经验，能独立完成工作。 3.良好的沟通能力，能够较快理解任务要求；游对接代运营团队的能力。 4.工作细致有耐心能吃苦，时间观念强，具有团队合作精神。

岗位要求 1、大专以上文化程度，1年以上同岗位工作经验； 2、熟练使用电脑图形编辑软件，出版及编辑软件，有一定的美工基础； 3、认真完成各部门下达的美工任务; 4、负责会议、餐饮、节庆及大型活动的美术设计和制作; 5、负责酒店的拍摄，图片档案管理。

1、在厨师长安排下，负责各种饭菜的加工制作，保证食品质量。 2、负责蒸菜成品的烹制。 3、熬制厨房所用的各种汤汁、老火汤、和炖品。 4、保持蒸箱、冰柜的清洁和所管辖区域的环境卫生。 5、与炉灶人员分工合作，互相配合打荷墩头完成制作菜品任务，合理使用能源 岗位要求 1、具备相应的从业经验1年。 2、身体健康，作风正派。 3、沟通协调能力强，服从安排。

1、具备酒店所需的专业知识及技能，满足客人所需，提高宾客满意度。2、准备每周宴会预测及其他需要的支持文件。3、确保对客服务的及时性，使得整个活动中宾客的满意程度达到最高。5、与预定，销售部门及餐饮部门保持密切的沟通，确保整个会议活动协调一致。6、与相应的事件管理人员合作，在适当的时候提供部门/客户的具体服务 岗位要求 1、中专学历以上，形象、气质佳，营销专业优先； 2、具有代表酒店与顾客，员工和第三方交往的能力； 3、积极主动,满足期限和承诺,按要求完成任务和项目；

帮厨（切配）岗位说明 工作职责： 1、负责砧板的粗加工工作。 2、负责打荷的加工工作。 3、负责打荷的冰箱和工作储存柜食品安全卫生工作。 4、负责打荷区域的收档卫生工作。 任职资格： 1、2年以上工作经验。 2、能熟练操作打荷的所有工作流程。 3、有责任心、敬业、耐劳、服从工作安排。 4、要熟悉粤菜的操作。

1、  礼貌友好地问候客人 2、  对每位客人提出的每一个要求都要提供礼貌和高效率的服务和帮助 3、  通过完成给客人的礼貌电话服务，获得客人对酒店服务的反馈，以赢得客人最大的满意度 4、  从酒店正门陪同客人到前台登记 5、  推销酒店的产品 6、  及时完成宾客免费礼品的申领工作 7、  检查并确保为酒店贵宾所预分的房间已经就绪，所有的贵宾礼品在客人抵达前已经放入客人房间 8、  迎接并陪同抵达的酒店贵宾，在客人离店时应向客人道别。 9、  引领酒店的贵宾到房间并向客人介绍饭店的设施。并完成贵宾的入住登记工作引领酒店的贵宾到房间并向客人介绍饭店的设施。并完成贵宾的入住登记工作（党员优先）

【岗位职责】 1、协助酒店人力资源总监开展人力资源部的管理工作。 2、负责制定酒店人力资源政策、制度。 3、建立酒店的招聘管理体系，有效控制员工流动率。 4、制定酒店人力资源规划，并组织实施。 5、组织完成年度培训计划，针对核心员工进行职业规划。 6、建立和谐的劳资关系。 7、建立绩效管理与考核体系。 【岗位要求】 1、本科以上学历，从事酒店人力资源管理工作2年以上或同岗位2年以上经验。 2、熟知国家、地区劳动法律法规及相关政策。 3、拥有良好个性与魅力的授课风格，培训技能娴熟。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

工作职责 1、依据社区厨房标准化服务手册，遵照相关规章制度，组织、协调热菜厨师完成热菜的烹调制作任务，保证热菜烹饪操作统一高效、规范化。 2、熟悉各类原材料种类、特点、价格等信息以及货源供应情况，计划食材用料、精工细作，改善烹调方法，做到菜品色香味俱佳及多样化。 3、参与制定每周菜谱，开发新菜品，依据社区住户特点，兼顾菜品营养与美味。 4、维护厨房环境，保持灶面及周边环境清洁卫生，做到操作工具用毕洗净擦干。 5、落实卫生责任制，注意个人卫生，保证饮食安全，预防食物中毒。 6、配合运行保障部门做好厨房内日常安全防范检查，提高安全意识，消除安全隐患。 7、根据热菜厨师的个人专长和技术水平，合理安排具体分工，并给予指导、培训。 8、完成领导交办的其他工作。 任职资格 1、中专及以上；烹饪相关专业 2、2年及以上高端酒店或大型餐饮企业热菜烹饪及管理经验。 3、必备证件：健康证 4、具备扎实的餐饮业务知识及烹饪技术 5、坚忍不拔，敬业奉献，有持续学习能力，有较强的服务意识。

一、岗位职责： 1. 在教学事务部食品制作教研室承担模块实操课程的教学任务； 2.积极参与教案、教材建设； 3. 积极参与学校及部门组织的各种备课、培训、教研、讲座和会议等活动； 4.完成领导交办的其他工作。   二、任职标准： 1.学历：本科及以上学历； 2.工作经验：5年以上业界经验，担任过五星级酒店中西厨主管及以上职务者优先。 3.电脑技能：能够运用电脑常用的Word, Excel, PowerPoint软件，能够 使用Internet查询工作信息。 4.英语：懂得常用的食品、制作方法、厨房设备的专业英文。 享受学院带薪寒暑假待遇。我们将为您提供具有市场竞争力的薪资，并提供食宿。中瑞酒店管理学院的大家庭欢迎您的加入！

岗位职责 1、 熟知当天订餐情况，注意记录宾客的特别活动(如生日庆祝会)，应及时向主管汇报。 2、 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。 3、 迎接宾客，引导宾客到预订台位或宾客满意的台位。 4、 客满时，负责安排好后到的宾客，使宾客乐于等位。 5、 随时注意听取宾客的意见，及时向上级反映。 6、 随时注意在接待工作中的各种问题，及时向上级反映和协助处理。 7、 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。 8、 向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐 9、工作主动、热情、认真，责任心较强。 10、身体健康，仪表端庄。 11、会茶艺者优先录用。

1. 负责餐饮部前厅日常管理工作。 2. 协助部门经理制定餐饮部工作计划，并落实、检查、协调计划的执行。 3. 督导餐饮部员工的服务，确保员工贯彻执行品牌标准及各项规章制度。 4. 监督员工正确执行职能，履行职责。 5. 督查工作进度，保证部门业务指标顺利达成。 6. 掌握酒店运营、客情状况，做出正确工作指示，确保酒店收益最大化。 7. 完成上级交代的其他工作任务。