MainDuties
主要职责
Administration
行政管理
§ Assists with the development and maintenance of a detailedDepartment Operations Manual that reflects policies and procedures, workprocesses and standards of performance within the Division. Ensures annualreview to accurately reflect any changes.
协助制定、保持及更新详细的部门运营手册。确保每年的更新要准确反映所有变化运营手册包括部门的政策，程序及工作程序和标准。
§ Maintains a comprehensive library of Manuals and Parts Lists for alloperational equipment, as well as a complete set of up to date drawings for allareas and systems.
对所有运营设备的手册及部件表维持一个完善的档案系统，完善一套所有的区域和系统的最新图纸。
§ Make records of equipment change and shift, assist engineering clerkto manage equipment and facilities
做好设备更改、移位的档案记录，协助工程文员做好设备设施档案管理。
§ Implement a comprehensive series of Emergency Procedures coveringemergency situations in the event of Fire, natural events, elevatormalfunction, building evacuation and similar occurrences.
对火灾、自然灾害、电梯故障、楼宇疏散及其它类似的紧急情况制定一套全面的紧急事件规程。
§ Assists with the smooth function of the Division’s administrationand the timely maintenance of an efficient filing system which providescomplete and supported records of Repairs, Maintenance and Energy Managementfor the hotel in accordance with policies and procedures.
为部门的行政管理顺畅提供帮助；为维修，维护及能源管理提供完整的支持记录，并
且根据酒店的政策和程序，适时地维持一个高效的档案系统。
§ Assists with preparing the annual Engineering Business Plan ensuringDivisional Objectives fully address business objectives of the hotel and needsof employees.
协助准备工程部的年度预算，确保部门目标完全侧重于酒店的目标以及员工需求。
§ Assists with the preparation and regularly update of the POMECDepartmental Budget, in close cooperation with the Director of Engineeringensuring targets are met and costs are effectively controlled.
与工程部总监紧密配合，协助准备及定期更新工程部的预算，确保目标的达成及成本的有效控制。
§ Other tasks assigned by hotelleader and Engineering Director.
完成酒店领导和工程总监交办的其它任务。
Property Maintenance
资产管理
§ Assists with the management of the overall maintenance function ofthe property, ensuring compliance with local regulations & Hyatt Internationalstandards of operation.
协助对所有资产功能的维护管理，确保符合地方规定和凯悦国际的营运标准。
§ Responsible for project asset management, supervise and verify theloss of assets applied by all departments of the hotel from the perspective ofmaintenance management according to the hotel asset management system
负责工程资产管理，按酒店资产管理制度从维护管理角度监管核实酒店各部门资产申请报损情况。
§ Assists in developing, implementing, and auditing a comprehensivePreventive Maintenance Programme for all equipment and other assets inaccordance with manufacturers’ specifications.
依据生产厂商的规格说明，对所有的设备及其他财产在建立，执行和审核方面协助制定一套全面
的预防性维修程序。
§ Establishes a regular well planned Guestroom Servicing Programme.
建立一套良好有序并有计划的客房服务程序。
§ Do a good job in the early stageof equipment installation and debugging.
做好设备设施安装、调试的前期介入工作。
§ Directs maintenance activities to ensure the “Primary Plant”provides continuous and consistent utilities required for operations.
直接指挥维护保养工作并确保主机房持续不断、良好且有效的运作。
§ Establishes an efficient system for the control, verification,storage and utilisation of all fuel deliveries to the premises.
建立一套有效的燃料控制、查证和储存系统，确保所有燃料提前运抵。
§ Prepares weekly work schedules in accordance with workload andpriorities in coordination.
依据工作量，工作的重要性, 协调性地准备每周的工作安排表。
§ Performs routine inspection of engineering areas at least weekly andmaintains proper functioning of equipment, cleanliness and high housekeepingstandards.
每个星期检查整个工程部负责区域，确保设备的正常功能、清洁状况并高于房务部标准。
§ Coordinates and may supervise special projects, overseeing theemployment of outside contractors.
协调，可能的话并且监管外来合同商的特殊项目和人员。
§ Checks timely completion of maintenance requests paying particularattention to guest related jobs.
确保所有要求的维护保养工作准时完成，尤其关注与顾客密切相关的工作。
§ Supervise and manage the implementation and quality of the equipmentand facilities maintenance plan in the hotel area.
监督管理酒店区域内设备设施维护保养计划的执行情况和质量。
§ Reviews new product plans and discusses equipment needs andmodifications with Director of Engineering. Establishes a well-organisedEngineering store and keeps close control on consumption of material andinventory.
协助总监回顾新的产品计划，讨论设备需要及其修改，建立一套良好的工程仓库管理系统并且严格控制材料及库存消耗。
§ Orders spare parts while maintaining par stock for emergencyrequirements.
订购备用零件和使用品，以确保应对紧急维修有充足的零部件库存。
§ Purchases parts and consumables; initiates clear and concisepurchase requests of such items.
清楚，扼要的申购备用零件和使用品。
§ Controls, monitors closely all utility consumption; ensures optimumenergy usage by all departments of hotel.
密切控制监督所有消耗，确保酒店所有部门能源的合理利用。
§ Observes energy efficiency of all equipment; forwards to theDirector of Engineering recommendations of energy efficient equipment andadvises any wastage.
监控所有设备效能，进一步汇报给总监，并推荐一些节能的方法以减少消耗。
§ Maintains a comprehensive library of manuals and spare parts list ofall operational equipment.
保存所有运行设备的操作手册和备用零件的清单。
§ supervises all hazardous work and ensures all safety regulations arebeing strictly observed by all employees.
亲自监控所有危险的工作，确保所有的雇员严格执行安全操作程序。
§ Responsible for the temporary management of water and electricity inthe area, and assist in charge management
负责区域内临时用水、电的管理、搭接，并协助好收费管理
§ Make energy consumption records of equipment and facilities, conducthorizontal and vertical analysis, and timely investigate and report anomalies
做好设备设施的能耗记录，并进行横向、纵向分析，做到异常时及时调查、汇报
§ Reports any abnormal conditions noticed at any time in line withsafety related equipment or installation to Director of Engineering.
一旦发现与设备及安装有关的安全反常现象，报告工程部总监。
Payroll &Productivity Management
薪资与生产力管理
§ Exercises efficient Payroll Management/Resource allocation throughthe establishment of a flexible workforce throughout the Division. This will bebased on the principles of a flexible employee base (Full Time and Part Timeemployees), multi-skill and multi-task.
实行效能薪水管理制度/采用灵活安排劳动力的方法。此系统基于灵活的聘用制度，招募全职的兼职的雇员、多重技能和多项任务的员工。
§ Directs subordinates to ensure productivity meets standards given inaccordance with Hyatt Design Standards and Criteria and the Hyatt InternationalEngineering Operations Manual.
指导下属以确保生产力符合凯悦国际工程部营运手册要求的标准。
§ Focus attention on improving productivity levels and the need toprudently manage utility/payroll costs within acceptable guidelines ensuringoptimum deployment and energy efficiency of all equipment.
§ 全力提高生产力，根据合理的指导方针管理薪资费用，确保合理配置和所有设备能源的有效使用。
§ In the absence of Director of Engineering, chairs the Hotel EnergyCommittee.
工程部总监不在时，负责酒店的能源委员会。
§ Guide the material receivingmanagement of the warehouse keeper, guide the clerk to do a good job of qualitymanagement
指导库管员的材料领用管理工作，指导文员搞好质量管理工作。
§ Establishes a well-organised Engineering store, maintaining closecontrol on the consumption of material, stores and inventory control. Physicalinventories of all supplies and operating equipment are to be taken on amonthly and a quarterly basis respectively.
建立一套有序的工程物品贮存系统，有效控制物料的消耗和存货的储备。分别在每个月和每个季度清点所有供应品和运行设备的实际库存。
§ Ensures adequate materials are on-hand to perform routinemaintenance and assists, if necessary, materials/ procurement personnel withsourcing desired/ required materials at the best price.
确保日常维护和修理所需的足够的物料，如有必要，与物料部沟通要求寻找价格最合理的供应商提供物料。
§ Reviews and constantly seeks productivity level improvements of allemployees through the process of “taking work out of the system” (whenappropriate) and through streamlining of work process.
回顾并不断寻找提高生产力的方法，确保所有员工按照高效的工作系统操作（如适用）并按照流水线的方式进行工作。
Liability Assessment
责任评估
§ Assists with the implementation of Corporate and Government LifeSafety procedures, ensuring the perfect functional condition of all alarmsystems, fire prevention and fire fighting equipment, ensuring frequentinspections are carried out.
严格执行公司和政府规定的生命安全保障程序，确保所有报警系统具备完善的功能，消防系统和灭火设备可正常使用，确保常规性检查的执行。
§ Conducts property surveys to identify hazards to guests &employees recommending corrective action.
指挥财产调查，确定顾客和雇员的安全隐患并提交改进方案。
People Management
人员管理
§ Recruits,selects, motivates and develops Engineering employeesto work following the operational, financial, administrative philosophies andensuring employees are multi skilled and perform multi tasks.
聘用、选拔、激励及发展工程部员工，并使其在工作中遵循运营、财务及行政管理的理念，确保员工具有多项技能并执行多种任务。
§ Through hands-on management, supervises closely all POMEC employeesin the performance of their duties in accordance with Policies & Proceduresand applicable laws.
通过参与管理，对所有工程部员工的工作进行紧密督导，使他们的表现符合政策、程序及有关法律。
§ Delegates appropriate duties and responsibilities to equipped andresourceful employees, nurturing and developing them whilst ensuring standardsof operation and safety are maintained.
适当的分配职责和责任，以使员工掌握技能并获得资源；在确保保持运营及安全标准的同时，关心并培养员工。
§ Instils the Training philosophies of the company and works closelywith the Training Manager in developing Departmental Trainers, ensuring thatall Managers and Team Leaders take an active role in the training and developmentof employees.
灌输公司的培训理念，并与培训经理紧密配合以发展部门的培训员，确保所有的经理和督导在员工培训和发展方面起积极的作用。
§ Develops and assists with training activities focused on improvingskills and knowledge.
发展及协助针对提高技能和知识的培训活动。
§ Ensures employees have a complete understanding of Rules & Regulations,and that behaviour complies
确保员工完全理解酒店的规章制度并遵照执行。
§ Monitors employee morale and provides mechanism for performancefeedback and development.
监控员工情绪并对其工作表现反馈及发展提供理论支持。
§ Conducts annual Performance Development, providing honest andappropriate feedback.
安排年度工作发展计划，提供如实恰当的反馈意见。
§ Effectively communicates guiding principles and core values to alllevels of employees.
对所有级别的员工坚持积极有效的指导原则和核心价值观。
§ Ensures all employees maintain up-to-date awareness of hotel productknowledge, current promotion, policy changes and appropriate internalcommunication.
确保所有员工对最新的酒店产品、现有的推广促销、政策的更改和适度的内部沟通都有所了解。
General
总则
§ In the absence of Director of Engineering, represents POMEC on thehotel executive Committee, ensures the efficient & economic operation ofthe POMEC Division, providing services and support to other Divisions asrequired, maintaining equipment, buildings and grounds in optimum condition.
当工程部总监不在时，作为酒店执行委员会工程部的代表，确保工程部提供有效而又经济的服务并按照其它部门的要求提供服务和支持，在最适宜的状况下保养设备、楼层和地面。.
§ In the absence of Director of Engineering, conducts weekly Energy& Maintenance Meetings, ensuring all meetings are well planned, efficientand results oriented.
当工程部总监不在时，管理能源和维护保养的周例会，确保所有的会议得到合理的安排，行之有效，取得方向性的结果。
§ Attends and contributes to all Meetings as required.
如有需要，出席所有会议并做出努力。
§ Ensures all employees provide courteous and professional service atall times.
确保所有员工始终如一的提供礼貌而专业的服务。
§ Handles guest and employee enquiries in a courteous and efficientmanner, reporting complaints or problems if no immediate solution can be found,whilst providing feedback for a prompt follow up.
礼貌而高效的处理顾客和员工的询问，如果有不能立马解决的问题时及时上报，并迅速提供跟进的反馈。
§ Is knowledgeable in statutory legislation in employee and industrialrelations, understanding and strictly adhering to Rules & Regulationsestablished in the Employee Handbook and the Hotel’s policies concerning fire,hygiene and health & safety.
了解雇员立法和劳资关系，严格遵循员工手册的规章准则、酒店雇用政策、卫生政策和健康安全政策。
§ Is actively involved in the welfare, safety, development andwell-being of employees providing advice, counselling and truthful, diplomaticfeedback.
积极提供有关员工的福利、安全和发展等方面的意见，实事求是的反馈现状。
§ Ensures high standards of personal presentation & grooming.
高标准的要求员工的言行举止和衣着装扮。
§ Maintains positive guest and colleague interactions with goodworking relationships.
保持好积极正面的顾客和同事交往关系。
§ Exercises responsible management and behaviour at all times andpositively representing the Hotel Management Team and Hyatt International.
始终如一的提供负责的管理，成为一名优秀的凯悦国际酒店管理者。
§ Responds to requests to undertake any reasonable tasks and secondaryduties and to changes as dictated by the Hotel, industry & company.
承担合理的工作职责和第二职责，并根据酒店、工业和公司的需要做相应的调整。
§ Complies with allpolicies andprocedures related tohotel or Hyatt Group.
遵守并执行酒店及凯悦集团所有规章制度。
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