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  • 上海 | 经验不限 | 大专 | 提供食宿
    • 技能培训
    • 带薪病假
    • 免费房福利
    • 节日&生日礼
    • 福利年假
    • 包吃包住
    • 五险一金
    • 班次津贴
    • 法定三薪
    • 带薪年假
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    1.有志在酒店行业发展的应届毕业实或在读实习生 2.熟练使用办公软件Word、Excel、PPT 3.拥有良好的沟通能力和人际协调能力 4.拥有团队合作精神 5.拥有大学英语4级证书或6级证书
  • 广州 | 经验不限 | 学历不限 | 提供食宿
    • 管理规范
    • 技能培训
    • 岗位晋升
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 员工生日礼物
    • 人性化管理
    • 员工免费房
    • 年终奖
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    Job summary · Responsible for assisting EAM - DOFB with the operation of Chinese Restaurant & Event Operation  while maintaining quality standards and maximizing profitability.   Essential Duties and Responsibilities   · Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.  · Ensure that standards are maintained at a superior level on a daily basis.  · Oversee all food and beverage outlets reporting to this position.   · Prepare, implement and maintain division standards and control objectives.   · Participate in establishment of a marketing and public relations plan for F&B.   · Establish and implement annual objectives for F&B department reporting to this position.   · Prepare and maintain operating budget. Attend budget meetings on a regular basis.   · Select and supervise F&B department heads.  Other Standard Responsibilities  · Thorough knowledge of first class food and beverage operations.   · Thorough knowledge of imported and domestic wines; thorough knowledge of budgeting.  · Ability to plan, implement and design operating standards and procedures; ability to effectuate quality and quantity control standards.  · Ability to understand a financial statement and react to it; ability to establish annual objectives for the division and each management member of the team.  · Ability to be resourceful, creative and maintain flexibility; ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends.  · Ability to maintain excellent relations with associates; ability to maintain associate and guest confidentiality at all times.  · Ability to accept responsibility for actions of others; ability to manage by example; exceptional oral communication skills to ensure ability to negotiate and persuade guests and associate to achieve results beneficial to operation of hotel. Qualifications  · Follow up and ensure no details are overlooked. Assume personal responsibility and accountability. Use thoughtful judgements. Avert or solve problems discreetly and promptly.  · Team player who values teamwork and is able to communicate effectively with all levels of employees.   · Discreet, reliable and honest.   · Positive “can do” attitude, motivated, passionate and seeks opportunities to be multi-skilled and trained.  · Maintain professional images in terms of hotel grooming standards and behaviours.  · College degree, preferable in hotel and restaurant management.  · Excellent motivational and organization skills.  · Ability to work with all Microsoft software. (Word, Excel, Power Point)  · Strong interpersonal skills and attention to detail.  · Excellent reading, writing and oral proficiency in the English language.  · Maintain confidentiality of guest information and pertinent hotel data.  · Follow directions thoroughly; understand a guest’s service needs.  · Be a clear thinker, remaining calm and resolving problems using good judgment.
  • 重庆-江北区 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 领导好
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    MAIN RESPONSIBILITIES 主要职责 Provide support to the GM in the implementation in their business units of the defined action plans, executing the tasks assigned to them, in order to optimise the operation and customer satisfaction, with supervision of their results. 支持总经理在运营部门实施既定行动计划,执行分配给他们的任务,以优化运营和客户满意度,并监督其结果。 Being part of the hotel's operational committee and ensuring the operational excellence of their business unit together with the GM. 作为酒店运营委员会的一员,与总经理一起确保运营部门的卓越运营。 Able to provide feedback to the GM on operational departments to include in the projection based on previous experience. 能够根据运营经验向总经理提供有效的计划建议和有关运营中的真实反馈。 Participate in the implementation of Inhouse Sales / Upselling actions in the daily operations, in order to improve revenues, as well as the financial results of the hotel, with supervision of the results. 在日常运营中参与实施内部销售/增销活动,以提高酒店的收入和财务业绩,并监督结果。 Able to support the GM and sales team on inspection visits where assistance is required to ensure the success of the same. 能够在需要协助的情况下支持总经理和销售团队的到店拜访/参观,以所有拜访/参观成功进行。 Support GM in coordinating the operation of all areas including Guest Experience vision in sensory architecture, music, setups, etc. 支持总经理协调所有区域的运营,包括感官建筑、音乐、布置等各方面的客人体验。 Provide support for the management of all departments. 对各部门的管理提供支持。 Provide support in the implementation of the product standards, service by Hotel Services, monitoring the results. 制定酒店的出品标准、服务标准和产品属性,并监控结果。 Support GM  in ensuring the profitability of the operational departments and maximising in-house revenues. 支持总经理确保盈利能力和酒店内部收入保证。 Participate in service culture and brand induction sessions for the hotel team. 参与酒店的服务文化和品牌标准培训。 Ensure customer experience and satisfaction with the loyalty programme, ensuring the delivery of benefits, based on detailed guidelines. 根据酒店政策和操作标准,确保客户对忠诚度计划的体验和满意度。 Ensure the implementation of sustainability projects or initiatives in the hotel. 确保可持续发展项目或倡议在酒店的实施。 QUALIFICATIONS AND REQUIREMENTS 任职要求 Minimum 5 years of progressive experience in hotel/resort operations 至少 5年以上国际酒店/度假村运营经验 Minimum 1-2 years of experience as head of department or similar 至少1-2年同岗位工作经验或相似工作经验 S&M background preferred 市场销售部工作背景优先 Focus on details and quality oriented 注重细节和品质 Strong management ability 较强的管理能力 Team player with positive working attitude. 团队合作精神,态度积极 Effective verbal and written communication skills in English. 良好英语口头表达和书写能力 Salary negotiable  薪资面议
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