岗位职责： 1.根据既定的进度表开展并监管定期客房维修保养计划。 2.监督维护保养工作，确保主机房按照营运要求提供持续不断的水电供应。 3.根据部门标准监督维修，维护及工程部操作。 4.定时巡视酒店内各项设施。 5.确保当值时间内各项装置、保养及检修工程快捷地完成。 6.协助监督并并评估工程部员工的工作量和工作质量，并向工程部副总监和工程部经理汇报。 7.一旦发现有关设备和装置安全的异常现象，向工程部副总监和工程部经理报告。 岗位要求： 1、熟知有关工程所有各专业系统的功能及程序 2、持有工程类相关证书 3、至少三年同等职位工作经验。

The Role 岗位职责： 1. Is a passionate leader with a Can Do attitude, which gets respect by knowledge, guidance and fairness. A leader which service teammates look up and practices an open-door policy to all teammates. 富有激情的领班秉持着可以做到的态度始终追求完美，通过专业知识，指导和公平公正收到尊重。受到同伴的尊敬并对所有的同伴都敞开心扉。 2. Ensures the section been assigned have sufficient equipment and supplies and that tables in the restaurant are clean, well maintained and properly set up according to the meal period set up at all times. 确保所被分配的服务区域有足够设备和物品使用，始终保持餐厅餐桌干净整洁并根据相应餐段进行摆台。 3. Supports and coaches teammates in serving food and beverage to guest according to prescribed service standards and procedures of restaurant service with emphasis on quality, speed, accuracy and attention to detail. 根据既定的服务标准，支持和训练同伴们如何服务食物和酒水以及餐厅服务流程，重点强调质量，速度，准确性及将所有细节精益求精。 4. Is fully proficient on the Point of Sale system (POS), Restaurant Reservation procedures. 精通使用POS系统和餐厅预订系统。 5. Checks the cleanliness and maintenance of equipment, fixtures, storage and service area and menus in the restaurant assigned and acts if rectification is necessary. 检查及维护所分配区域餐厅设备，固定装置，仓库，服务区域及菜单的是否整洁，如有需要应及时修正。 6. Knowledgeable on all food and beverage menus of the restaurant including buffet. 熟悉所有餐厅的菜单及酒水单，包括自助餐。 7. Initiates guest interaction through seeking feedback in order to personalize service and blow away guests. 与客人互动，寻求客人反馈从而为客人制定个性化服务及让宾客感到惊喜。 8. Takes accurate orders for all guests according to the given standard and practices suggestive selling to boost restaurant sales and checks the status of all orders and ensures that they are delivered within designated timelines. 根据既定标准为客人准确的点单，练习进阶销售来增加餐厅收入，检查所有点单的状态，确保所有点单都按时上菜。 9. Keeping the supervisor updated on the challenges, orders, guest satisfaction, guest preferences and special requests. 确保主管接收到最新的餐厅及宾客信息，包括挑战，订单, 客人满意度，宾客喜好及特殊需求。 10. Performs the other tasks assigned by the supervisor whenever necessary. 完成主管分配的其他任务。 11. Assists the supervisor in recording the daily figures of the assigned area. 协助主管记录所负责区域的日常数据。 12. Reports any unusual incidents, feedback, lost and found, breakage and losses, equipment and fixture break down to the supervisor. 及时向餐厅主管汇报异常事件，宾客反馈，失物招领，破损及丢失，设施设备损坏。 13. Attends the daily Line-up, the monthly colleague meeting and relevant trainings conducted by the hotel management. 参加每日的部门会议及酒店组织的相关培训。 14. Keeps himself/herself informed of all pertinent details concerning the hotel, events in the area, activities and promotions in the restaurants and in the hotel. 确保了解酒店相关信息，包括酒店宴会活动、酒店及餐厅推广活动等。 15. Maintains order and cleanliness of the service area, menus and service station. 负责接收点单及维护服务区域，菜单及服务台卫生。 16. Is attentive and takes note of anniversaries, birthdays and special dates discussed by guests in order to surprise guests and create a wow-effect. 留意并记录宾客谈论到的生日、纪念日及特殊日期，为宾客准备惊喜，让宾客留下终身难忘的美好回忆。 17. Supports the hostess in preparing buffet food labels, and reservations signs according to prescribed standard. 根据既定标准协助领位准备自助餐菜牌及接受预定。 18. Reports to the supervisor at the start of shift to receive necessary instructions for the shift, side duties assigned, table reservations, menu changes, special menu, availability of food and beverages and guest comments. 交接班时向主管汇报或获取需要交接的事宜，包含工作任务分配、预定数、菜单更改、特供菜单、食品酒水库存及宾客反馈。 19. Capable of operating all equipment in the restaurant and bar. 掌握餐厅及酒吧所有设备的操作。 20. Establishes and maintains respectful and good relations with teammates within and between other departments. 在本部门同伴间及与其他部门同伴间建立并维持相互尊重及良好关系。 21. Provides assistance to teammates within Food & Beverage and other departments in the performance of tasks to foster team work, respect and success for the hotel. 与同伴成员互帮互助包含餐饮部成员及其他部门同伴，相互尊重，促进团队合作，为公司绩效作贡献。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Minimum 1 years Culinary experience for international luxury brands or affiliated five-star hotels. 拥有至少1年及以上国际奢华品牌或联号五星级酒店厨房工作经验。

【岗位职责】 1、各类冷荤的烹调制作，根据卫生标准严格操作安全生产，保证食品的质量。 2、严格遵守每个工作流程,妥善保管各种冷荤原材料，合理用料，降低消耗成本。 3、负责对专用工具、砧板、容器等消毒工作，同时也要保持冰柜、烤箱等清洁卫生。 4、检查每日餐后的原料消耗，及时申购、补充。 5、配合食品检验部抽查菜品及留样品种并进行化验，确保宾客食品的绝对安全。 【岗位要求】 1、为人正直，有责任心。 2、有多年厨房工作经验 3、身体健康，能吃苦耐劳。

The Role 岗位职责： 1. Check the employees’ grooming, behaviour and attendance 检查服务员的仪表仪容，行为规范及出勤状况。 2. Take charge of CTE, share information 主持员工晨会，传达有关事宜。 3. Arrange task and work in next day. 安排、部署当天工作任务；合理安排好第二天的人员及工作。 4. Check service areas and working room. 检查服务区域、工作间的卫生状况。 5. Check working standards of staff.  督导楼层服务员按照工作程序和标准进行操作。 6. Check the numbers of items in working room. Keep the master keys.检查物品、布巾、备品、清洁剂的存贮情况。保管楼层万能钥匙。 7. Check the VIP rooms and others. Control cleaning supplies, control costs. Fill in lost and damaged report and shift records. 检查所有VIP房间和其它房间。控制客用品、清洁用品的发放、领取，做好成本控制。填写丢失、损坏报告和交班日志。 8. Check the rooms that needs cleaning every day. Make sure all lost and found items are well kept and assist HSKP Coordinator to keep and deliver the lost and found items. 核对确认每天需清洁的客房，避免客房遗漏未清洁。确保所有的客人遗失物品全部交到办公室，协助文员做好遗留物的保管、发放工作。 9. Report the room status in time. Cooperate with Engineering to follow up the repaired room.Make sure the equipment works well. 及时报告房间状态。与工程部密切配合，跟踪维修项目。检查、督促清洗、保养清洁设备，确保设施设备的完好。 10.Solve the guest complains.Arrange cleaning work.Guide the staff do the cleaning work. 处理并反馈当班期间放生的各类问题及客人投诉。组织安排计划性的清洁工作。指导员工做好大清工作。 11.Regularly conduct performance evaluations of subordinates, judge by reward and punishment. 定期对下属进行绩效评估，提出奖惩建议。 12. Finish other works assigned by leaders.  完成上级安排的其它各项工作。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Minimum 3 years Housekeeping experience for international luxury brands or affiliated five-star hotels. 拥有至少3年及以上国际奢华品牌或联号五星级酒店客房部工作经验。

The Role 岗位职责： 1. Patina Essentialist represents one of the signature roles and defining highlights of the Patina brand. This position integrates multiple core functions of the traditional Front Office, including guest check-in and check-out, transportation coordination, dining and activity reservations, guest experience curation, and personalized assistant services. With versatility, professionalism, and genuine passion, each Patina Host delivers a bespoke and memorable experience for every guest. 柏典知客是柏典品牌的核心成员与品牌亮点。该职位融合了传统前厅部的多项关键职能，涵盖宾客入住与退房手续、店内外交通安排、餐饮及活动预订协助、宾客体验管理以及私人助理服务等。柏典知客以全能型的专业能力与真诚热情，为每一位宾客打造独一无二、个性化的入住体验。 2. Prior to the guest’s arrival, establish proactive and courteous communication via phone or email to confirm arrival details, reservation information, and personal preferences. All relevant data should be accurately entered into the property management system in advance, allowing the hotel to arrange suitable room types, dining reservations, and experiential activities that align with the guest’s preferences — ensuring a seamless and personalized stay experience. 在宾客抵达前，通过电话或电子邮件与宾客进行礼貌且高效的沟通，主动确认其入住信息、抵达时间及个人偏好。所有相关信息需提前录入至系统中，以便酒店能够根据宾客的偏好，预先安排合适的房型、餐饮预订及活动体验，确保入住体验的个性化与无缝衔接。 3. For guests celebrating special occasions such as birthdays or anniversaries, the Essentialist team should proactively coordinate with the Housekeeping and other relevant departments to arrange special room decorations, personalized amenities, and greeting cards, demonstrating the hotel’s thoughtful attention to detail and genuine care. 如遇宾客生日、周年纪念日等特殊场合，知客团队应主动与客房部及相关部门沟通，协调进行相应的房间布置、个性化装饰及贺卡准备，以传递酒店的细致关怀与品牌温度。 4. Before the guest’s arrival, ensure that the assigned room and all preferences are properly arranged and documented in the system, reflecting the hotel’s commitment to precision, consistency, and bespoke service in every stay. 在宾客抵达前，应确保房间及所有宾客偏好均已落实，并在系统中准确记录，以保证每一次入住都体现出酒店对细节的精准掌控与真诚服务。 5. Greet every guest with grace and professionalism, delivering an efficient and seamless check-in experience. Ensure all guest details are accurately entered into the system, verify identification, and allocate the most suitable room according to guest preferences. Proactively provide information about hotel facilities, signature activities, and the local area. 以优雅、专业的方式迎接每位宾客，提供高效、准确的入住体验。确保宾客信息完整、准确地录入系统，核实身份证件并为其安排最合适的房型。主动了解宾客需求，向宾客介绍酒店设施、特色活动及周边文化信息。 6. Deliver a smooth and accurate check-out process, ensuring transparency and precision in billing. Handle all guest payments, verify methods of payment, and ensure all transactions comply with hotel financial standards and procedures. 为宾客提供快速、无缝的退房体验，确保账单清晰、准确。处理账务、收款及支付方式确认，确保所有交易符合酒店标准与财务流程。 7. Assist the Essentialist Manager in overseeing daily operations of the team, ensuring that all guest interactions — including arrivals, departures, and in-house services — meet Patina brand standards and Forbes Five-Star requirements. Provide on-site support to staff and resolve operational issues promptly. 协助知客经理和前厅部经理监督知客团队的日常运营，确保所有宾客接待、入住与离店流程符合柏典品牌标准及福布斯五星服务要求。为团队提供现场支持，及时解决操作问题并确保服务流程高效、顺畅。 8. Conduct on-the-job training and mentoring for new Essentialists, ensuring they master system operations, brand storytelling, cultural presentation, and local experience recommendations. Perform periodic quality checks and provide feedback to uplift team professionalism. 负责新知客团队成员的在岗培训与指导，确保其掌握酒店系统操作、品牌故事、文化讲解及本地体验推荐技巧。定期进行服务质量抽查与反馈，协助经理提升团队整体专业水平 9. Assist the manager in preparing staff rosters, compiling daily and weekly reports, summarizing guest feedback, and maintaining accurate system data to support service improvement initiatives. 协助经理进行团队排班、日报/周报撰写、宾客反馈汇总及系统信息维护，确保运营数据准确并为后续改进提供依据。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Minimum 2 years Front Office experience for international luxury brands or affiliated five-star hotels. 拥有至少2年及以上国际奢华品牌或联号五星级酒店前厅部工作经验。

岗位职责: 1.负责制作各类早点和面点食品 2.保证食品的质量和口感，确保顾客满意度 3.配合团队完成日常工作任务 任职要求: 1.具备良好的沟通能力，能够与团队成员有效协作 2.有责任心，能够按时完成工作任务 3.对工作有热情，能够不断提升自己的技能 上班时间：5：00-15：00 ；5：00-9：00、16：00-21：00

配货员3名 上班时间：21：00-7：00（夜班） 薪资:5000-6000元；夜班补助一天20元 岗位职责: 1.负责餐饮配货、装货、核对货品工作，确保食材和调料的准备和配送 2.保持工作区域的清洁和卫生 任职要求: 1.具备良好的沟通能力，能够与厨师和同事有效配合 2.具备团队合作精神，能够积极参与团队活动 3.具备较强的工作责任心，能够按时完成工作任务

岗位职责： 1、根据公司业务发展提供行业现状分析； 2、整理、搜集、匹配客户信息，建立信息库，联络、洽谈招商推介； 3、针对意向客户进行有效沟通，了解客户需求，咨询解答，定期回访追踪； 4、邀约客户来公司考察，能够协助完成客户谈判并达成合作； 5、负责建立、拓展与客户的良好关系； 6、完成公司下达的任务目标。 任职要求： 1、普通话流利，语音富有感染力，形象佳； 2、美容行业或团购行业从业背景优先； 3、优秀的表达能力，项目宣讲能力; 4、具有较强的学习能力和沟通能力； 5、有敏锐的市场洞察力，强烈的事业心、责任心和积极的工作态度，有同行业销售工作经验者优先。

【职责内容】 岗位职责 1、注重礼仪仪表，维护公司形象，爱护公司销售物料，勤俭节约。 2、熟练掌握本公司专业知识、经营模式。 3、在品牌经理的指导下，对所管理的店完成店内促销等销售推广活动的策划、实施。 4、完成相关业务表格。 职位要求： 1、有美容师，美容导师，代理品牌从业经历优先； 2、性格活泼开朗，善与沟通交流 3、语言表达能力强，具有良好的职业素质； 4、年龄25-35，有经验者优先考虑 薪资待遇：待遇从优，多劳多得（底薪+提成+补助+福利）；单休，提供工作餐； 公司地址：天津市南开区通北路55号北方美博城1-19 1-26新云美业 联系人：韩女士 18622690329

【职责内容】 岗位职责： 1、根据公司业务发展提供行业现状分析； 2、整理、搜集、匹配客户信息，建立信息库，联络、洽谈招商推介； 3、针对意向客户进行有效沟通，了解客户需求，咨询解答，定期回访追踪； 4、邀约客户来公司考察，能够协助完成客户谈判并达成合作； 5、负责建立、拓展与客户的良好关系； 6、完成公司下达的任务目标。 任职要求： 1、普通话流利，语音富有感染力，形象佳； 2、美容行业或团购行业从业背景优先； 3、优秀的表达能力，项目宣讲能力; 4、具有较强的学习能力和沟通能力； 5、有敏锐的市场洞察力，强烈的事业心、责任心和积极的工作态度，有同行业销售工作经验者优先。

【职责内容】 1、年龄25-45岁 2、大专以上学历 3、三年以上行业经验，一年以上管理经验 4、能力：优秀的问题分析能力、判断力、沟通能力 5、能承受较大的工作压力、良好的团队合作精神

The Role 岗位职责： 1. Responsible for full-process cost control during the hotel's pre-opening and operation phases, strictly implementing the state-owned assets management requirements of the SASAC, establishing and improving cost control systems and procedures, and ensuring compliant use of state-owned assets. 负责酒店筹备期+运营期全流程成本管控，严格落实国资委国有资产管理要求，搭建完善成本管控制度与流程，保障国有资产合规使用。 2. Coordinate the procurement price verification, receiving and inspection, physical inventory, and initial bookkeeping of fixed assets and operational supplies during the pre-opening phase; standardize asset coding and ledger management to ensure consistency between physical assets and accounts. 统筹筹备期固定资产、运营物资采购核价、收货验收、实物盘点、初始建账入账工作，规范资产编码、台账管理，实现账实相符、账账相符。 3. Manage the full-process control of daily goods receiving, warehousing, requisition, and inventory during the operation phase; regularly conduct complete and spot checks of assets and supplies; promptly handle surpluses and shortages to prevent asset loss and waste. 负责运营期日常物资收货、入库、领用、盘点全流程管控，定期开展资产及物资全盘、抽盘，及时处理盘盈盘亏，防范资产流失与浪费。 4.Oversee the full lifecycle management of fixed assets, standardize processes for depreciation, maintenance, transfer, and scrapping; implement daily control measures to improve asset utilization efficiency. 负责固定资产全生命周期管理，规范资产折旧、维保、调拨、报废流程，做好后期日常管控，提升资产使用效率。 5. Liaise with various hotel departments, establish departmental cost control standards, implement daily refined cost control, accurately calculate operating costs, produce cost analysis reports, and promote cost reduction and efficiency improvement. 对接酒店各部门，制定部门成本管控标准，落实日常成本精细化管控，精准核算各项运营成本，出具成本分析报表，推进降本增效工作。 6. Prepare the hotel's cost budget, monitor budget implementation, analyze cost variances and make corrective improvements; cooperate with state-owned asset inspections and internal/external audits, providing complete cost and asset documentation. 编制酒店成本预算，监控预算执行情况，分析成本差异并整改优化；配合国资检查、内外部审计，提供完整成本及资产资料。 7.Manage the cost control team, ensure job responsibilities are fulfilled, communicate cost control concepts, and enhance the team's professional capabilities. 管理成本管控团队，落实岗位工作，传导成本管控理念，提升团队专业能力。 Talent Profile 能力&技能需求： 1. Bachelor's degree or above, major in finance, accounting, hotel management or related fields; hold a junior or higher accounting professional title; at least 5 years of experience in hotel cost control, including at least 3 years of management experience in the same position. 本科及以上学历，财会、酒店管理相关专业，持有初级及以上会计职称，5年以上酒店成本管控工作经验，3年以上同岗位管理经验。 2. Possess complete pre-opening experience in a hotel; proficient in the entire process of fixed assets and operational supplies receiving, inventory, bookkeeping, post-management, and daily cost control across departments. 具备酒店完整筹备期工作经验，精通固定资产、运营物资收货盘点、建账入账、后期管理及各部门日常成本管控全流程。 3. Familiar with state-owned enterprise financial compliance and relevant state-owned asset management policies; skilled in using financial software and hotel office systems; strong abilities in cost accounting, data analysis, and risk control. 熟悉国企财务合规、国有资产管理相关政策，熟练使用财务软件及酒店办公系统，具备较强的成本核算、数据分析、风险把控能力。 4. Strong sense of principle, rigor, attention to detail, high sense of responsibility; excellent cross-departmental communication, coordination, and team management skills; strictly adhere to the confidentiality system of state-owned enterprises. 原则性强、严谨细致，责任心重，具备良好的跨部门沟通协调及团队管理能力，严守国企财务保密制度。 5. Familiar with hotel operation processes and market conditions of various supplies and assets; candidates with experience in the same position at a state-owned hotel are preferred. 熟悉酒店运营流程及各类物资、资产市场行情，有国资背景酒店同岗位工作经验者优先。

The Role 岗位职责： 1. Ensure safe and continuous operation of all system in the hotel at all time, i.e., power, water, sewerage, air conditioning, steam, etc. 保证酒店所有系统如电、水、排水、空调、蒸汽等不断地正常运作。 2. Immediately reports any discrepancies to the Assistant Chief Engineer, or in the absence of Assistant Chief Engineer, to the Chief Engineer. 在发生任何异常情况时，要立刻向副总工程师报告。如副总工程师不在，则向总工程师汇报。 3. Ensure good housekeeping and orderliness of all working area of the Engineering Department. 保持工程部所有工作区域整齐和干净。 4. Receives repair works in his shift to be done by M.R. form or by telephone call and rectifies as soon as possible if the job cannot be done or finished within his time schedule, M.R. must be transferred to the next shift for completion or rectification. 收到维修单或电话通知要尽快安排在班内完成维修任务。如班上解决不了的可转交给下一个班去完成。 5. Heavy works must be transferred to repair and maintenance group through M.R. 繁重的维修工作可交由维护保养小组去做。 6. Conducts periodic test and inspection of safety equipment and alarm system with the Section Head. 汇同主管对安全设备和消防报警系统进行定期测试和检查。 7. Responds to emergency call and leads emergency brigade to contain situation. 接到紧急召唤后，带领应急小组去处理。 8. Plan, organizes, directs, controls and supervises the works of his subordinates in his shift, ensuring that they are carrying out the basic functions of their positions. 计划、组织、指挥、控制和监督班内员工的工作，确保他们做好自己的本质工作。 9. Reports to Engineering manager /Director of Engineering any unusual occurrences with respect to equipment and personnel. 向工程总监/工程经理工汇报任何有关人员或设备的异常情况。 10. Renders overtime or change of time schedules as situation may require without any delay. 当工作需要时，随时服从加班或换班的安排。 11. Ensures presence of Engineering staff as needed by the hotel’s operations 确保工程部员工按酒店运营的需要出勤。 12. Ensures that Engineering staff adhere to the rules and regulations of the hotel by familiarizing self with rules and communicating rules/standards. 确保工程部员工遵守酒店的规章制度。自己要熟悉规章制度，将相关规章制度及标准通知员工。 13. Monitoring implementation of rules/standards, effecting coaching/counseling, and if needed, disciplinary procedures when rules/standards are violated. 监察规章制度及标准的执行情况；教导、劝告或在需要时，处分违反规章制度的员工。 14. Ensure that all management directives are communicated to the Engineering staff in a timely manner. 确保所有管理要求均及时的下达至各个工程部员工。 15. Models the practice and encourages staff to use the Guiding Principles in day to day interactions. 工作上要做出榜样并鼓励员工在日常工作中使用指导原则。 16. Oversees maintenance and handling of equipment used. 检查设备维护情况和使用情况。 17. Ensures timely reporting of malfunction or maintenance deficiencies to appropriate area. 及时报告设备故障和维修缺陷问题。 Talent Profile 能力&技能需求： Above college degree, Mid-level professional titles 大专以上专业技术职称 Hotel & Resort background 酒店及度假村工作背景 Experiences in luxury hotel at similar capacity is an advantage 同等奢华酒店经验 Service-oriented with strong interpersonal and communication skills 良好的沟通及人际交往能力 Computing skills 计算机技能 Command organization system in our department, knowledge how to make or motivate people work, cooperate with other departments.能够指挥本部门的组织系统，知人善任，调动下级的积极性，协调与其他部门的关系。

职位概述 监督和检查分配给客房和公共区域服务生的工作，按酒店和公司的经营目标，确保符合产品的质量标准，为酒店客人提供卓越的服务。 在智选假日酒店®，我们希望宾客能尽情放松、做回自己，这意味着我们的团队成员要做到： 展现真我：在与他人接触时真实自然、形象专业、积极乐观 时刻准备：注意观察周围的事物，运用自己的知识，做好应对任何事情的准备 体现关爱：对宾客关切周到、热诚欢迎并与他们心意相通 积极行动：积极主动、尽职尽责并且要多做一步 工作职责 主要职责﹣(职务的主要工作) · 确保根据酒店出租率合理安排员工班表并提前安排各类工作任务； · 确保员工仪表仪容的标准性及统一性； · 制定部门相关培训计划和多技能培训计划，并定期检查和考核。 · 定期检查待客及公共区域，确保家具、设施及设备的清洁及妥善维修，并与相关部门制定维修日期 · 准备并监督任务表，确保清洁客房的最大有效性并保持所有公共区的清洁卫生 · 协助建议运营经理/工保部经理或指派相关的家具、设施及设备的维修，确保它们的清洁及妥善修理 · 确保与其他部门和上级领导进行积极有效的沟通。 · 定期与员工进行沟通，建立员工档案，并定期进行考评 · 协助财务部管理供应商，建立其档案，并对其提供的服务进行定期检查和考评。 · 召开定期的部门例会，并做好相应记录 · 建立并保持与人力资源的有效人员关系，确保管理团队成员的完整 · 根据酒店预算，做好相应的成本控制； · 制定次月或次年的客房营运物品、布草、一次性物品、员工制服、鞋袜等的合理采购计划； · 确保固定资产正常运行及数额正确； · 制定和检查月度的客房和PA大清计划; · 根据客房率情况，配合工程部执行大修房间计划和封层计划； · 建立、完善和保管公共卫生场所档案，并监督其内容的完成情况； · 确保对所有客房状态的完整性； · 监督外部承包商，确保合同履行（如有） · 执行和制定相关的安全标准操作流程、紧急事件预案和工作程序的合理性。 · 准备执行在紧急情况下分配的任务，如消防、断电及炸弹威胁 · 监督与以下方面相关的客房部标准与程序的执行： ² 卧室服务 ² 卫生间服务 ² 清洁服务 ² 布草保养 ² 公共区服务 · 保持对全部客房系统的及时全面的了解 · 落实客房部的安置与检查，确保部门内部的统一 · 协调特殊项目（例如，现场房间、害虫控制、窗户与地毯的清洁、绿植养护，客房存量） · 管理客人遗留物品 · 确保所有的团队成员都完全了解客房类型、布局及设施 · 培训部门团队成员，在你缺席时完成你工作的基本任务 · 必须为一专多能导师,并能承担餐饮主管,保安主管的日常管理工作 · 执行仓库管理制度，建立最低仓库量，做好客房部发货和进货的记录，并能根据每月的损益会对相关数据进行分析，达到成本合理性

【岗位职责】 1、熟悉部门工作细则和流程； 2、以项目方式，参与相关的公司管理工作； 3、需每个工作计划阶段针对公司日常管理上交书面化建议； 4、执行公司安排的其他相关工作。 【岗位要求】 1、有志在酒店行业发展的应届毕业生/实习生； 2、对担任酒店管理人员具有高度期望； 3、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

工作职责 主要职责﹣(职务的主要工作) 清洁并根据标准与程序规定，保持客房、客房走廊、工作间、后区及公共区的卫生整洁 有效的处理应急事件 利用表格、程序及/或技术，准确报告库存、完成的任务及公共区与客房的状况 及时补充公共区域、客房、布草间及服务手推车中相关用品 在任务单上记录所有维修部完成的修理。如果维修工作致使无法出租客房，则应立即通知团队领导。（例如，座椅损坏，抽水马桶无法冲洗） 熟知并掌握化学清洁用品的正确使用 将客房或公共区的物品损坏或丢失情况即可报告团队领导，并做好相关记录。  保持对设备的清洁及维护，始终安全的操作设备（例如，客房PA机器的使用与维护） 发现客人遗留物品，及时做好登记，并报告主管。  将客人的投诉立即告诉主管，并说明事情的过程有待进一步的处理 立即将不寻常的行为/活动/物品向保安或团队领导汇报 遵循绿色酒店准则和要求，做到环保反复利用。 根据酒店和公共场所卫生要求，严格遵守相关规定和清洁操作要求 遵守酒店规定的个人仪容仪表及卫生标准 参加必要的会议及培训，实现一专多能（如餐厅缺人时，能够到餐厅工作）  必要时提供贴身管家服务，包括运送布草或处理洗衣要求 履行团队领导或管理层分配的职责  其他分配的职责和培训，让团队成员成为一名考虑周密、有价值的智选假日酒店团队成员 除本职位所要求的主要工作职责外，因智选假日的运营模式，该职位员工应履行一专多能的工作职能。

About Four Seasons: Four Seasons is powered by our people. We are acollective of individuals who crave to become better, to push ourselves to newheights and to treat each other as we wish to be treated in return. Our teammembers around the world create amazing experiences for our guests, residents,and partners through a commitment to luxury with genuine heart. We know thatthe best way to enable our people to deliver these exceptional guestexperiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us. About the location: Rising above the heart of the central business districtand steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjinoffers 259 elegant guest rooms and suites, five spectacular dining options, aluxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, aswell as the extraordinary event spaces including two fabulous ballrooms.Business travellers will appreciate the Executive Club Lounge, while couplesand families enjoying a getaway weekend will delight in the thoughtful servicesand exceptional amenities for which Four Seasons is recognized the world over. About the role Be responsible for all mise-en-place and setups as instructed by your superior in a sense that reflects the highest standards of the hotel. Serve or assist in serving items to guests according to the departmental service flow and standards. Provide a complete and satisfying experience to all guests in accordance to the service flow and hotel’s standard. 按照上级的指示，负责所有的布置和设置，以反映酒店的最高标准。 根据部门的服务流程和标准，为客人提供服务或协助客人提供服务。 按照服务流程和酒店标准，为所有客人提供完整和满意的体验。 What you will do To assist Supervisor in their tasks as well as your subordinates, if they need help.  To report duty in a punctual and well-groomed manners in accordance to the hotel’s standards. To execute other job-related duties as instructed by your superior. To arrange all bookings in accordance to guest requirements and operation priority. 协助上级和下属完成工作，如果他们需要帮助。 按照酒店的标准准时、整洁地报到。 执行上级安排的其他与工作相关的职责。 按照客人的要求和优先顺序安排所有预订。 What you bring Efficiency in your work, to be honest to the guests, superior and colleagues. Have a good attitude and be willing to learn. To have a basic understanding of English language. 工作效率高，对客人、上级和同事诚实。 良好的态度，愿意学习。 基础的英文能力。    What we offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Employee Meals 具有竞争力的薪酬、工资和综合福利待遇 完善的培训和发展机会 免费入住其他四季酒店及度假村 免费员工餐 Schedule & Hours Flexible. You will adhere to the working hours of Four SeasonsHotel Tianjin and will follow the government regulation. Combined with thenature of your position, you will be subjected to the Comprehensive WorkingHour System. 灵活排班 您的工作时间将按照国家规定，并遵循天津四季酒店的规章制度。结合您的工作岗位性质，您适用于综合工时制度。

岗位职责： 1、确保酒店大堂环境整洁、舒适，为客人提供良好的入住体验，确保客人在大堂内安全、有序地活动。 2、妥善安排当日工作，监督检查前台、服务人员的工作质量。 3、为客人提供咨询、预订、入住等服务，协助解决客人在酒店内遇到的问题，提供优质服务。 4、对客人的反馈及时回应，主动改进服务质量，提升客户满意度。 5、处理客人投诉，协助酒店领导和有关部门处理在酒店内发生的各种突发事件。 6、每天做巡视工作，监督酒店工作人员的仪容仪表、卫生状况、设备运行、以及安全等情况。 7、协助酒店管理层制定相关服务标准及流程，提升酒店服务水平。 任职要求： 1、大专以上学历，专业不限，接受过酒店管理相关培训。 2、熟悉酒店的各项管理工作流程和管理规范，具有较强的组织、管理和协调能力； 3、具备相当的培训能力，应变能力强。具备良好的气质，性格开朗，善于交际，具有全局观念、服务意识和较强的责任心、能承担较强的工作压力。

【​基​础​要​求​】​ ​•​ ​1​8​-​4​0​岁​，​身​体​健​康​有​健​康​证​ ​•​ ​能​接​受​餐​饮​行​业​工​作​时​间​ ​•​ ​愿​从​基​础​岗​位​做​起​，​手​脚​麻​利​肯​吃​苦​ ​ ​【​我​们​提​供​】​ ​√​ ​免​费​工​作​餐​+​员​工​宿​舍​ ​√​ ​零​基​础​培​训​：​专​人​带​岗​，​包​教​包​会​ ​√​ ​每​月​休​息​4​天​，​法​定​假​日​补​贴​ ​√​ ​转​正​可​申​请​调​薪​ ​ ​【​各​岗​位​说​明​】​ ​ ​ ​冷​菜​/​甜​品​岗​ ​-​ ​切​配​沙​拉​食​材​ ​-​ ​按​标​准​摆​盘​ ​ ​ ​ ​意​面​岗​ ​-​ ​按​配​方​煮​面​调​酱​ ​-​ ​维​护​煮​面​区​卫​生​ ​ ​ ​扒​炉​岗​ ​-​ ​煎​制​牛​排​ ​-​ ​简​单​摆​盘​出​品​ ​ ​ ​ ​披​萨​岗​ ​-​ ​会​制​作​基​础​饼​底​ ​-​ ​能​操​作​烤​炉​

岗位职责： 1. 负责酒店前台的接待工作，为客人提供入住和退房服务。 2. 处理客人的咨询、投诉和需求，确保客人满意度。 3. 维护前台工作区域的整洁和秩序，确保工作环境良好。 岗位要求： 1. 具备良好的服务意识和沟通能力。 2. 有酒店前台工作经验者优先。 3. 熟练使用办公软件，具备一定的语言表达能力。

岗位职责 1、主要负责凉菜的成品制作。 2、做好每日餐前准备，保证销售需要及原料的充足。 3、制定食品和货源的规格，作为验收标准，配合厨师长做好每季，每月的工作计划。 4、负责烧、卤、浸食品工作，能够品质各种共高级宴会所用的象生拼盘及花色拼盘。 5、与餐厅联系，保证食品正常供应，了解当地的市场行情，做好每天所需食品计划和货源计划。 6、执行食品卫生法则及有关政策。 7、做好每天肉品和半成品的清洗，斩劈等工作。 8、做好各类食品，半成品，肉类品的保管工作。 岗位要求 1、为人正直，有责任心。 2、有2年以上厨房凉菜烧腊操作工作经验。 3、有同等国际品牌酒店工作经验者优先。

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Rising above the heart of the central business district and steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjin offers 259 elegant guest rooms and suites, five spectacular dining options, a luxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, as well as the extraordinary event spaces including two fabulous ballrooms. Business travellers will appreciate the Executive Club Lounge, while couples and families enjoying a getaway weekend will delight in the thoughtful services and exceptional amenities for which Four Seasons is recognized the world over. About the role Assist in the kitchen, contributing to the overall success of outlets and Chinese Kitchen, in accordance with the hotel’s standards and financial goals. 根据酒店的标准和财务目标，协助厨房，贡献于酒店和中厨房的整体成功 What you will do Keep all food storage and refrigeration clean and in accordance to Four Seasons Food Safety and Hygiene. Ensure in keeping suitable par stocks as to ensure sufficient supplies at all times.  To be aware of all daily Hotel activity otherwise check with supervisor. Ensures that preparations are ready on time and sufficient in quantities to operate service hours uninterrupted.(For buffet and a la carte restaurant and all other outlets) Knowledgeable in regards to preparation, method, ingredients and presentation standard. 根据四季食品安全和卫生标准，保持所有事物仓库和冷藏箱清洁。 确保保持合适的进货标准以确定总是有足够的储备量。 注意酒店全部日常活动除非和主管协商过。 确保准备工作都按时完成并且在不间断的运营服务时间内数量足够。足够了解准备工作，方法，食材和呈现形式。 What you bring A good knowledge in culinary and service rules. Efficiency in your work, to be honest to the guests, superior and colleagues. Have a good attitude and be willing to learn. One to two years previous experience or internship in culinary, Hospitality as commis position.  对厨房和服务，有足够的了解。 高效工作的能力，真诚对待客人及同事 有一个好的工作态度并且愿意学习。 一到两年经验在厨房，酒店等做厨师的工作或实习经验。    What we offer:  Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals 具有竞争力的薪资、工资以及全面的福利 优质的培训与发展机会 在全球所有四季酒店住宿可享受员工折扣 员工制服可享受免费干洗服务 免费员工餐 Schedule & Hours: Flexible. 灵活排班

岗位职责： 1、负责后厨餐具的清洗工作，包括使用洗碗机及手工清洗； 2、确保餐具清洁达到标准，支持餐饮服务的顺利进行； 3、保持工作区域的整洁与卫生，维护良好的工作环境； 4、配合后厨团队，完成日常清洁和准备工作。 任职要求： 1、具备良好的团队合作精神，能够与同事有效沟通协作； 2、有责任心，能够按时完成分配的任务； 3、适应快节奏的工作环境，能够应对高峰时段的工作压力； 4、注重细节，有较强的服务意识，确保工作区域的整洁和卫生。

岗位职责： 1.负责餐饮收银工作，确保收银流程的准确性和效率 2.提供优质的服务，满足顾客的需求和期望 3.积极配合团队工作，保持工作区域的整洁和卫生 上班时间：9：00-21：00，中间有休息，月休4