About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Shenzhen is ideally located in the heart of the commercial district of Futian, across the Shenzhen Conference & Exhibition Center and a short walk from the Civic Center which houses the city’s Municipal Hall and Museum as well as near the famed Shenzhen Concert Hall and Library. The Hotel is surrounded by 3 modern shopping malls and is a few steps away from the subway metro station and 10-minute drive to 2 Hong Kong borders of Huanggang and Futian. Built along contemporary lines, the Hotel features 266 rooms inclusive of 32 suites, a Club Lounge, Business Centre, 4 food and beverage outlets, and a grand ballroom with 5 other function venues plus a unique outdoor multilevel Terraces. About the location: Four Seasons Hotel Shenzhen is ideally located in the heart of the commercial district of Futian, across the Shenzhen Conference & Exhibition Center and a short walk from the Civic Center which houses the city’s Municipal Hall and Museum as well as near the famed Shenzhen Concert Hall and Library. The Hotel is surrounded by 3 modern shopping malls and is a few steps away from the subway metro station and 10-minute drive to 2 Hong Kong borders of Huanggang and Futian. Built along contemporary lines, the Hotel features 266 rooms inclusive of 32 suites, a Club Lounge, Business Centre, 4 food and beverage outlets, and a grand ballroom with 5 other function venues plus a unique outdoor multilevel Terraces. About the role • The position of the duty engineer is considered the management line of the Engineering department. It provides an important link between the technician and Engineering management. • 值班工程师是工程部的管理人员。是技术员和经理之间的重要沟通桥梁。 • What you will do • Answering the telephone.即时接听电话。 • To keep all equipment in good repair by providing day-to-day maintenance of the hotel under the direction of engineering management.在工程总监的领导下完成日常的维护工作，以保证工程设备的良好运行。 • To continually support and improve engineering services that effectively address problems affecting both guests and associates.不断保持并提高工作技能，能及时有效解决客人和同事的相关问题。 • Attend briefing and meeting of engineering, the other department meeting within engineering.参与部门每日例会，包括其他部门工程部相关的例会。 • Direct the leader of engineering section to plan and perform Preventive Maintenance for engineering system in the hotel.直接领导各技术人员计划和执行酒店内工程设备的预防维修。 • Management of safety issues related to engineering system of the hotel.管理和工程相关的一切安全问题。 What you bring • The certificate with emphasis in engineering (within above the education background of engineering institute is preferred). Preferably in the area of electronic, electrical, HVAV and mechanical engineering.在工程范围内的执业资格证书（包括文化背景要求，工程学院者优先），尤其是电子，强电，弱电和工程机械方面的背景。 • Reading, writing and oral proficiency in Chinese language and have some Reading, writing and oral ability in English language.熟练的中文阅读及书写能力， 能阅读、书写简单的英文。 • Must be service oriented and be able to maintain Four Seasons Hotel standard of hospitality at all times.有良好的对客服务态度，工作期间必须严格执行四季酒店的热情好客的标准。 • Must be willing to perform shift work.积极配合执行轮班工作的要求。 • Minimum five-year experience as a Maintenance Technician in Building M & E services of which one-year must be preferably in the hotel industry.至少5年以上作为工程保养及维护方面的技术人员的经验及一年以上在酒店工作的经历。 What we offer: • Competitive Salary, wages, and a comprehensive benefits package. 具有竞争力的薪酬、工资和全面的福利待遇 • Excellent Training and Development opportunities. 优秀的培训和发展机会 • Complimentary Accommodation at other Four Seasons Hotels and Resort. 全球任何四季酒店的员工折扣 • Complimentary Dry Cleaning for Employee Uniforms. 免费干洗员工制服 • Complimentary Employee Meals. 免费员工餐 Schedule & Hours: • Forty hours over a five day period; scheduled days and times may vary based on need. 5天内工作40小时；计划的日期和时间可能会根据需要而变化。

【岗位职责】 1.通过电话、邮件等渠道专业礼貌应答宾客预订咨询，讲解酒店配套设施、在售服务及各类促销活动，协助宾客完成预订决策。 2.在预订系统内完成预订、录入、变更、取消等操作，完整归档宾客偏好、特殊入住需求及账务相关信息，保证订单信息正确。 3.联动前厅、客房等相关部门落地宾客特殊需求，高效协调处理宾客疑问与个性化诉求。 4.主动向宾客推介房型升级、打包套餐及增值服务，适时介绍酒店会员礼遇与优惠活动，兼顾提升门店营收与宾客体验。 5.规整留存全部订单信息与往来沟通记录，严格依照酒店预订管理制度开展日常工作。 6.妥善处理宾客咨询与投诉事宜，超出权限范围及时上报直属主管，快速落地解决方案，保障宾客满意度。 【岗位要求】 1.有酒店预订、前厅岗相关从业经验者优先录用。 2.良好的英文听说读写能力。 3.良好的口头与书面沟通、人际交往能力。 4.工作条理清晰，细节把控力强，具备良好统筹能力。

一、岗位职责 1. 战略规划与目标制定 制定年度市场销售战略计划及预算分配方案，设定清晰的营收目标和团队销售目标。 分析市场动向、竞争态势及行业趋势，及时调整销售策略与市场定位。 制定并执行动态定价策略及收益管理方案，推动客房入住率、平均房价及会议/宴会业务量稳步提升。 2. 市场推广与渠道管理 统筹酒店品牌形象建设与线上线下推广的一致性，策划并执行整合营销活动（含数字营销、社交媒体运营、OTA平台合作等）。 组织行业展会、路演及本地社区公关活动，提升酒店在区域市场的知名度和影响力。 主导酒店客房、餐饮及会议产品的综合推广，监控宣传效果并持续优化投放策略。 3. 客户开发与渠道拓展 开发并维护企业客户、旅行社、会议策划公司及OTA平台等核心销售渠道，建立大客户管理体系。 拓展MICE（会议、奖励旅游、会展）市场及长住客等新兴业务领域，开拓多元化客源。 走访重点客户，根据市场变化和客户需求不断改进服务质量，完善VIP客户专属服务方案。 4. 团队管理与人才培养 组建、培训并激励销售团队，制定科学的绩效考核与激励机制。 监督销售流程的标准化执行，建立并优化客户关系管理系统。 定期分析销售数据，编制市场预测及经营分析报告，为管理层提供决策支持；为团队成员提供专业的辅导和指导，帮助提升团队整体绩效水平。 5. 跨部门协同与统筹 协调前厅、客房等部门落实销售政策，确保销售与服务流程的无缝衔接。 与预定岗紧密对接，优化房态分配与库存管理。 完成总经理交办的其他工作任务。 二、任职要求 基本条件： 大专及以上学历（市场营销、酒店管理、工商管理等相关专业优先）。 具备5年以上国际品牌酒店或高端酒店销售管理经验，其中3年以上同级别管理岗位经验。 专业能力： 熟练掌握酒店行业销售流程、渠道管理、收益管理及客户关系维护，熟知本地业务及市场趋势。 具备敏锐的市场洞察力、出色的数据分析和战略规划能力，能准确把握市场机会并制定差异化竞争策略。 熟悉OTA运营、社交媒体推广及数字化营销工具，具备策划并执行整合营销活动的能力。 管理能力： 具备优秀的领导力和团队管理能力，能够有效激励团队成员达成并超越销售目标。 具备良好的沟通协调能力和跨部门协作意识。 具备较强的责任心和抗压能力，能适应高强度工作节奏。 语言与气质： 普通话流利，具备一定的英语口语及书面沟通能力（可处理日常商务邮件及外宾接待）。 形象得体大方，年龄一般要求30-45岁。 我们提供： 五险一金、带薪年假、员工培训、岗位晋升通道 酒店包吃包住/餐宿补贴 定期体检、员工生日福利、节假日福利等 万豪国际集团体系化的职业发展资源与培训机会

【岗位职责】 1、负责酒店康乐中心的日常运营管理，包括健身房、游泳池、SPA等设施的维护与服务工作 2、制定并执行康乐活动计划，提升宾客体验和满意度 3、监督康乐设施的安全与卫生标准，确保符合酒店及行业规范 4、培训和管理康乐部门员工，提升团队服务质量和效率 5、处理宾客投诉与建议，及时解决问题并反馈改进措施 6、协调与其他部门的合作，确保康乐服务与酒店整体运营无缝衔接 【岗位要求】 1、具备良好的服务意识和沟通能力，能够与宾客建立良好关系 2、有较强的团队管理能力，能够有效指导和激励员工 3、熟悉康乐设施的操作流程及安全规范 4、具备一定的活动策划与执行经验 5、工作细致认真，能够应对突发情况并妥善处理 6、有酒店或相关行业工作经验者优先

·        Process laundry by either washing, dry cleaning or pressing. 无论是洗涤，干洗或者熨烫要按照洗衣流程。 ·        Carefully use of laundry chemicals, solvent and spotting chemicals as instructed. 根据说明小心地使用洗衣化学品，溶剂和点状化学品。 ·        Mark all items for laundering paying attention to room numbers and sequences. 仔细核对所有洗衣的房号及洗衣单的单号。 ·        Pay particular attention to any items requiring pre-wash soaking. 要特别注意任何需要预洗浸泡的物品。 ·        Weigh all laundry prior to loading into machines. 放进机器前要检查所有洗衣。 ·        Use laundry equipment as in structed and maintain them in a proper state of cleanliness. 使用洗衣设备，保持设备的清洁。 ·        Report to supervisors any stained or torn guest and talents laundry before beginning process of cleaning. Also report any items left in pockets or any jewelry on clothing. 在清洗之前，将客人或人才的任何染色或破损的衣服报告给主管，另外任何遗留在口袋的物品或是在衣服上的首饰也要上报主管。 ·        Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc. 确保所有客人的要求与指示已完成，例如，裤子折叠，上浆，衬衫折叠等。

有高星级酒店的工作背景，西餐尤佳，酒店F&B或市场营销背景亦可；形象气质佳，沟通能力强，英文口语沟通流利； 了解团餐行业，有外企客户方服务经历，能合理维护、平衡甲方和管理方的关系，有管理50人以上的现场团队经验； 性格开朗，有经营头脑，思想年轻有创意，财务逻辑在线，抗压能力强； 薪资16k~20k，男女均可，上海户籍优先； General Expectation 1、Designs, manages and owns the overall experience, not just the offerings 2、Sets an expectation of hospitality that is friendly and engaging 3、Has a Passion for quality food preparation and taste. 4、Ensures employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner 5、Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management 6、Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion, and safety training 7、Promotes a culture of Food and Workplace Safety 8、Treats everyone with professionalism, care and respect 9、Communicates with our partner honestly, accurately and in a timely manner Job Role Expectation 1、Excellent English communication skills both written and verbal 2、A proven track record of leadership 3、General culinary knowledge of basic kitchen practices, protocols and procedures 4、Proven coaching and teaching skills with peers, individuals, and teams 5、Passion for food trends, hospitality, innovation and creative experiences 6、Marketing and events experience a plus 7、Manages time effectively and prioritizes tasks to meet deadlines 8、Creates a culture of food and workplace safety 9、Proven coaching and teaching skills with peers, individuals, and teams 10、Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy 11、Ability to effectively communicate, motivate and interact with all levels within the organization 12、Demonstrates good judgment and decision making skills 13、Maintain a positive attitude under pressure and motivate team 14、Ability to maintain confidentiality 15、Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint 16、Ability to work independently and in a team 17、Ability to work in a fast paced, changing environment Key Skills & Qualifications Work Experience 1、Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in his or her own judgment and decisions and responds quickly under pressure. 2、Openly share and co-create – Delegates tasks to develop others. 3、Passion for Quality – Takes personal responsibility for correcting customer service problems. 4、Consistently sets demanding performance expectations and sets priorities to maximize benefits. 5、Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization. 6、Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner. 7、Takes Responsibility and in making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally. 8、Taking the responsible approach to business

资历背景：需要有部门第一负责人筹开经验 拥有酒店管理或相关专业本科及以上学历；具备至少 8-10 年高端酒店餐饮管理经验，其中至少 3 年以上同级别（五星级/奢华品牌）餐饮总监或副总监工作经验。 运营管理： 精通全餐饮板块（F&B Operations）运作，包括中餐厅、宴会、行政酒廊、送餐服务及大堂吧管理；具备卓越的成本控制（P&L/食品成本率）与利润优化能力。 商业敏锐度： 擅长市场定位与创新，能通过策划高效的餐饮推广活动提升品牌影响力与收益；对餐饮流行趋势有极高敏感度。 团队领导力： 具备强大的跨部门协作能力及卓越的团队培训、激励与文化建设能力；能有效管理大规模多元文化员工团队。 服务水准： 深刻理解奢华服务的精髓，坚持极高的服务标准，能妥善处理复杂宾客投诉，确保宾客满意度始终处于行业标杆水平。 合规与安全： 严格执行并监督食品卫生安全标准，确保运营符合当地法规及品牌安全协议。

【岗位职责】 1.全面负责酒店工程部的日常运营管理，确保酒店各类设施设备（包括但不限于暖通空调、给排水、供配电、电梯、弱电系统、厨房设备、洗衣房设备等）安全、高效、稳定运行； 2.负责工程部团队的建设与管理，包括人员招聘、排班、培训、绩效考核及日常指导；  3.建立并完善工程部工作流程与标准，提升团队专业能力与响应速度。 4.营造积极、协作的团队氛围，提升员工满意度与留任率； 5.制定并执行酒店设施的预防性维护计划，降低设备故障率，延长设备使用寿命； 6.及时处理各类工程突发事件（如停电、水管爆裂、空调故障等），确保酒店运营不受影响，保障宾客与员工安全； 7.制定并落实酒店节能降耗方案，推动酒店ESG的执行，减少能源消耗与碳排放； 8.监控酒店水、电、气等能源使用情况，分析数据并提出优化建议，降低运营成本； 9.负责酒店各类改造、翻新、扩建项目的工程技术支持与现场管理，确保项目按时、保质、在预算内完成； 10.确保酒店工程系统及设备符合国家安全规范、消防法规及环保要求； 11.定期组织工程安全检查与演练，消除安全隐患； 12.配合政府及第三方检查，确保工程相关证照齐全、资料完备。 【岗位要求】 大专及以上学历，机电、暖通、电气工程、建筑工程或相关专业优先； 8年以上酒店或高端服务行业工程管理经验，其中至少2年以上同等岗位（工程经理/总工程师）经验；具有五星级或高端品牌酒店工程管理经验者优先； 熟悉酒店各类机电系统、暖通系统、强弱电系统、给排水系统及消防系统； 具备较强的故障诊断与应急处理能力； 熟悉国家及地方建筑、消防、环保相关法规与标准； 具备节能改造、设备升级或翻新项目管理经验者优先； 熟练使用Office办公软件及工程管理相关软件； 具备优秀的团队管理能力，能带领工程团队高效完成各项工作任务； 良好的跨部门沟通与协调能力，能迅速响应运营部门的工程需求； 具备预算管理与成本控制意识； 责任心强，抗压能力强，能适应酒店行业的快节奏工作环境； 服务意识强，关注细节，具备良好的宾客意识； 诚信、稳重，具备良好的职业道德； 持有相关工程类职业资格证书（如电工证、暖通工程师证、消防工程师证等）者优先。

【岗位职责】 1、协助厨师长，负责厨房砧板区域的日常运营管理，确保食材准备、切配工作高效有序进行。 2、协助厨师长，监督食材验收、储存及初加工流程，严格控制食材损耗与成本。 3、为客人提供新鲜食物，制定标准化切配流程，开发创新菜品并优化传统菜品的加工工艺。 4、协助厨师长，培训并指导员工，提升团队专业技能与工作效率。 5、严格遵守与执行酒店食品安全管理体系的要求，日常操作符合酒店以及当地政府的要求。 【岗位要求】 1、6年以上工作经验，2年以上副厨师长工作经验，具有大型国际高端酒店经验为佳。 2、精通各类食材特性及加工技法，掌握中西餐食材切配标准。 3、必须具有良好的实践经验、经营和管理能力以及创新天分。 4、具备成本管控意识与数据分析能力，能独立完成月度原料核算。 5、能适应弹性工作时间，具备高强度工作环境下的应变能力。

岗位描述： 您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。 为酒店的营销与销售员工提供内部及外部的市场情报，为决策提供足够的信息支持，使之能促进酒店的总体收入增长并带来积极的盈利。 Job Description Your responsibility is to maintain the efficient operation of your department while adhering to Hyatt Hotels Corporation's corporate strategy and brand standards, and to meet the expectations of employees, guests and hotel owners. Provide internal and external market intelligence for the marketing and sales staff of the hotel, offer sufficient information support for decision-making, and enable it to promote the overall revenue growth of the hotel and bring positive profits. 岗位职责： Job Responsibilities 1 制定全年渠道营运目标和计划，根据市场发展订制线上营销推广计划 Formulate the annual channel operation goals and plans, and customize online marketing promotion plans based on market development 2 负责平台的搭建和运维，运营维护自有渠道，监测和管理所有OTA渠道的内容、产品等 Be responsible for the construction and operation and maintenance of the platform, operate and maintain its own channels, and monitor and manage the content, products, etc. of all OTA channels 3 配合各渠道的营销热点完成产品选择，资源协调，后台配置等保证活动顺利进行，达成推广收益 Cooperate with the marketing hotspots of various channels to complete product selection, resource coordination, back-end configuration, etc., to ensure the smooth progress of the activities and achieve promotion benefits 4 优化店铺及商品的点击率、流量、转化率、复购率等，实现营销目标 Optimize the click-through rate, traffic, conversion rate, repurchase rate, etc. of the store and products to achieve marketing goals 5 分析和挖掘市场需求，寻求新的营销方式和营销工具的使用，对酒店收益形成增量 Analyze and explore market demands, seek new marketing methods and the application of marketing tools to increase hotel revenue 6 制作详尽的月度报告，包括各个维度分析，效果评估以及改进计划 Prepare detailed monthly reports, including analyses from all dimensions, effect evaluations, and improvement plans 7 优化官方自有平台和渠道表现 Optimize the performance of the official self-owned platforms and channels 8 收集信息，分析竞对及行业信息，为公司制定整体策略提供依据 Collect information, analyze competitor and industry information, and provide a basis for the company to formulate an overall strategy 任职条件： 拥有战略营销或酒店/旅游管理的本科或专科学历；至少两年营销经理或营销分析师工作经验；必须具有战略眼光及良好的解决问题、行政管理和人际交往能力。 Qualifications: It is preferred to have a bachelor's or associate's degree in strategic marketing or hotel/tourism management. At least two years of working experience as a marketing manager or marketing analyst; One must possess a strategic vision as well as excellent problem-solving, administrative management and interpersonal communication skills.

1800无责底薪，100餐补，100交通补贴。 带薪学习，系统培训，上手就有提成。 新手学员月均5000+，熟手1万起，优秀者成为店老板。 1.总部运营团队，不缺流量，不缺顾客业绩好做。 2.生活美容只做面部，不做身体，轻松不累。 每天8小时，月休4天，不休可累加。 免费培训，接受无经验。

【岗位职责】 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 【岗位要求】 1、专科以上学历，有相同岗位工作经验3年以上。 2、在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3、熟知国家、地区劳动法律法规及相关政策。 4、具备英语听说读写能力。 5、管理类专业，接受过系统的人力资源管理理论培训。

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city’s core—yet within its bounds lies a tranquil sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idyllic sanctuary for family gatherings, romantic getaways, or business stays. About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Nestled on a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as a tranquil oasis embraced by lush gardens and sparkling waters. As an urban resort, it stands just steps from the city’s core—yet within its bounds lies a tranquil sanctuary, where the hustle of downtown softens into serene privacy. The Hotel features 199 guest rooms and suites complemented by 11 standalone villas, providing an idyllic sanctuary for family gatherings, romantic getaways, or business stays. About the role: This role is responsible for all pastry and bakery production operations, delivering consistent, high-quality desserts, breads and customized pastry products for all hotel outlets, banquets and amenities. It follows standard recipes and hygiene regulations, maintains kitchen equipment and a safe working environment, collaborates closely with cross-functional teams to fulfill guest special requests, and keeps updated with global pastry trends to optimize product quality and innovation. What you will do: - Execute daily pastry and bakery production, ensure consistent premium quality, standard presentation and adequate supply of desserts, breads, chocolates and other pastry products for hotel outlets, banquets and in-room amenities. - Follow standardized recipes and purchasing specifications, strictly comply with Four Seasons and local food hygiene standards, maintain kitchen cleanliness, stable equipment operation and qualified cold storage temperature. - Coordinate with the Executive Chef, bakers and cross-department teams to complete daily production, special customized pastries, display cakes and 3D cake productions as required. - Maintain a safe and tidy working environment, conduct daily equipment maintenance, and properly respond to hotel safety emergencies and operational arrangements. - Keep abreast of international pastry techniques and industry trends, assist in product upgrading and innovation, and complete ad-hoc tasks assigned by management. What you bring: - College degree in pastry, hotel catering management or equivalent working experience. - Solid working experience as a Pastry Chef in luxury international hotels. - Basic English reading, writing and speaking skills. - Fluent Mandarin speaker with valid working authorization in China. What we offer: • Competitive Salary, wages, and a comprehensive benefits package • Excellent Training and Development opportunities • Complimentary Accommodation at other Four Seasons Hotels and Resort • Complimentary Dry Cleaning for Employee Uniforms • Complimentary Employee Meals • An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: • This is a full time position • The schedule depends on operations need

工作职责： 1.负责中餐厅落实各个时期的工作任务。 2.制定中餐厅服务工作规范及工作制度并确保实施。 3.主动制定各项餐饮推销计划与策略。 4.监督员工按照规范标准对客服务，对员工进行绩效评估，实施奖惩制度。 5.处理宾客的投诉，不断改善服务质量。 6.负责落实设备设施的维修保养，严格物资管理制度，做好餐厅安全和防火工作。 7.根据季节差异、客源情况为厨房制定特色菜单提供建议。 任职资格： 1.大专及以上文化程度。 2.2年以上同岗位工作经验。 3.精通中餐的业务知识，熟练掌握中餐的技能技巧。 4.具有较强的社会活动能力、组织领导工作能力和实际工作能力，善于调动中餐部各级管理人员的积极性。 5.具有食品原料学、烹调学、食品营养卫生和粤菜管理等方面的专业知识熟悉中餐食品原材料采购、储藏和厨房生产、中餐厅服务全过程，善于安排各个环节的工作，能保证中餐管理的协调发展。 6.具有中餐食品原材料加工、中餐成本核算方面的知识。掌握各种产品配方 ,各种食品原材料出料率标准，控制产品质量和成本消耗。 7.有本地客源的优先考虑。 8.有高端酒店筹备开业经验的优先考虑。

[岗位职责】 全面负责餐厅日常运营，对客服务及营业收入； 监督部门工作标准和程序手册中列出的各项规范的贯彻执行；  关注客人用餐体验，与客人保持良好的沟通； 熟知VIP接待服务标准，并能培训员工做好高规格接待； 确保遵循酒店的政策方针和品牌标准。 [任职资格】 全面的餐厅运营知识和技能； 熟悉餐厅运营流程及食品安全规范； 领导才能、培训技巧、组织能力、销售技巧 具备商业的敏锐感； 良好的沟通能力和问题解决能力； 具备与各级团队成员的沟通能力，监督和激励员工。

【岗位职责】 1、协助厨师长完成厨房日常运营管理工作，确保菜品质量与出品标准 2、负责闽菜菜品的研发与改良，定期推出新菜品 3、监督食材验收、储存及加工流程，确保食品安全与成本控制 4、培训并指导厨房员工，提升团队专业技能与工作效率 5、维护厨房设备，确保工作环境符合卫生安全标准 【岗位要求】 1、精通闽菜烹饪技法，熟悉本地食材特性与风味搭配 2、具备厨房团队管理经验，能有效协调各岗位工作 3、对菜品创新有敏锐洞察力，能结合传统与流行元素 4、工作细致严谨，具备较强的抗压能力与责任心 5、持有健康证及相关职业资格证者优先

单价高，客流稳定，氛围好，老板事少，工资高

岗位职责 1、鉴别茶叶品质。 2、根据茶叶的品质，选择相适的水质、水量、水温和冲泡器具，进行茶水艺术冲泡。 3、选配茶点；懂得中国功夫茶的泡制。 4、向宾客介绍及饮茶知识、茶叶保管方法等茶文化。 5、为宾客进行茶艺表演，能耐心细致的为宾客解答各类问题。 6、做好大堂吧的各项服务工作。 岗位要求 1、在茶艺馆、茶室、俱乐部或高档茶餐厅从事茶饮艺术服务2年以上。 2、接受过茶艺师职业培训，具有初级以上《茶艺师国家职业标准》资格证书优先考虑。 3、熟练掌握接待、准备与演示、服务等能力。 4、形象气质佳，具有良好的服务意识。

工作职责： 1. 负责配电系统、动力设备、UPS、柴油发电机等强电设施的7×24小时轮值监控、巡检与运行管理； 2. 执行高低压电气设备倒闸操作、应急供电切换及常见故障的现场处置与协同抢修； 3. 落实电气安全规程，开展接地电阻测试、绝缘检测、负荷分析等预防性维护工作； 4. 配合完成电力系统技改、容量评估、能效优化及应急预案演练等专业技术支持任务。 任职资格： 1. 具备3年及以上工业/建筑/数据中心等领域强电系统运维、电气技术管理或相关岗位实操经验； 2. 持有有效高压电工作业操作证（应急管理部颁发），熟悉GB/T 13869、DL/T 572等国家电气安全技术规范； 3. 熟悉10kV及以下供配电系统架构、继电保护原理及常用电气设备（如断路器、变压器、ATS）运行特性； 4. 具备从强电技术岗位晋升经历，有独立承担值班负责人或技术骨干职责的实际表现； 5. 学历不限，具备电气工程类专业背景或中级及以上电工技术职称者优先； 6. 无违法违纪记录，严格遵守安全生产规定与个人信息保密义务。

【岗位职责】 1、负责客房清洁、整理及补充客用品，确保房间达到酒店标准 2、处理客人入住期间的客房服务需求，及时响应并解决 3、检查房间设施设备，发现问题及时上报维修 4、完成中夜班特殊清洁任务及应急事务处理 5、遵守酒店安全及卫生管理制度 【岗位要求】 1、能适应中夜班工作制（具体班次面议） 2、具备基础体力劳动能力，工作效率高 3、有服务意识，工作细致认真 4、无经验可培训，有酒店工作经验者优先 5、身体健康，无不良嗜好

【岗位职责】 1、全面负责中餐厅日常运营管理，包括人员调配、服务标准执行及质量控制 2、制定并实施餐厅营销策略，完成月度经营指标 3、监督食品成本控制，定期分析经营数据并提出改进方案 4、处理客人投诉及突发事件，维护酒店品牌形象 5、组织员工培训，提升团队服务技能与职业素养 【岗位要求】 1、具备3年以上中餐厅管理经验，熟悉餐饮服务流程 2、精通成本控制及库存管理，有成功运营案例者优先 3、出色的沟通协调能力，能承受高强度工作压力 4、持有餐饮职业经理人资格证或相关培训证书 5、对鲁菜及北方菜系有较深理解者优先考虑

岗位职责： 1. 全面统筹管事部日常运营，制定工作计划、预算及工作标准，保障部门高效运转。 2. 管理酒店所有餐具、设备的清洁、消毒、储存与维护，确保符合卫生及品牌标准。 3. 负责团队建设，包括员工招聘、排班、培训、绩效考核与激励。 4. 控制部门成本，管理物资采购与库存，并协调与餐饮、厨房、工程部等其他部门的工作。 5. 处理客户及内部投诉，解决突发事件，确保合规运营。 岗位要求： 1. 中专及以上学历，酒店管理等相关专业优先。 2. 具备3年以上酒店管事部工作经验，其中至少1年管理经验，有高星级酒店经验者优先。 3. 精通管事部工作流程、清洁消毒规范及相关卫生安全法规。 4. 拥有出色的领导力、沟通协调能力、成本控制能力及问题解决能力。

【岗位职责】 1、接受领班分派的工作，按操作标准进行初加工。 2、对原料进行拣剔、洗涤，保证加工原料的清洁卫生。 3、保证原料的营养成分，尽可能先洗后切，减少存放时间，及时送往厨房各需处。 4、操作中按程序要求做好水产、禽、畜类的宰杀工作。 5、熟悉原料的不同部位的不同用途，注意分割利用，提高切削率。 6、注意下脚料的综合利用，降低食品成本。 7、负责工作区域及所用工、器具、器皿的清洁卫生。 【岗位要求】 1、对工作有责任心。 2、能吃苦耐劳，对工作细心、耐心。 3、身体健康，精力充沛。

负责酒店危机管理、风险管理管理工作。 对酒店危机管理、风险管理工作制定工作计划，做好工作总结。 贯彻北辰危机管理、风险管理制度，协助各部室完善各类防范制度及措施，制定危机管理、风险管理档案。 对酒店各部门员工进行经常性的危机管理、风险管理知识教育，检查各岗位危机管理、风险管理的落实情况。 开展经常性的危机管理、风险管理检查，发现隐患及时报告，填写隐患整改通知书。 工作期间始终保持高度的警觉性，密切注视酒店各部位的情况，认真做好检查工作。 认真执行安保部制定的各项措施，及时发现治安、消防、食品安全及安全生产等各类突发事件。 发现可疑物品和可疑人员立即通知值班领班或有关领导，协助进行实地追踪，并立即进行录像。 负责安保员的日常管理工作。 主持班前、班后会，明确重点警卫目标，安排当日工作，部署警力，讲评当班情况，做好当班记录。 经常巡查各岗位情况，及时纠正违章违纪行为，督导各岗位工作。 处理一般性的治安案件和客人投诉，调解员工纠纷，协助组织监控、抓捕违法犯罪分子。 负责公共区域安全设施、公共财产的看管、维护工作。 保管好本班的公用物品，保证安保通讯器材完好有效，信息反馈及时。 发现违反治安管理的行为要及时处理，保证店内正常经营服务秩序。 协助组织实施“突发事件处置预案”、“灭火应急预案”，并做好现场保护工作。 负责对本班安保员进行日常的业务培训及考核。 负责本班考勤工作。 完成上级交办的其他工作。