·         Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures ·         按照既定标准和工作程序，对客房、走廊、布草房和餐具柜进行清洁。 ·         Replenishes guest supplies ·         补充客用品。 ·         Ensures guest services specified by superiors and guests requests are promptly and courteously met ·         及时、礼貌的完成上级指定的对客服务并满足客人的要求。 ·         Reports damage or malfunction in hotel rooms to superior ·         向上级汇报酒店客房内的损坏或故障情况。 ·         Maintains equipment in proper state of cleanliness and repair ·         保证设备的清洁和修缮。 ·         Maintains a section room report ·         完成区域客房报告。 ·         Maintains a daily room checklist ·         完成每日客房检查工作单。 ·         Meets with superior and takes on daily assigned tasks ·         与上级会面并承担每日分配的任务。 ·         Reports and submits lost and found articles to superior immediately ·         及时向上级汇报和上交与客人遗失物品。 ·         Report guest complaints to superior immediately ·         及时向上级汇报客人的投诉。 ·         Reports unusual behaviour/activities on floors to supervisor ·         向上级汇报楼层里的反常行为和活动。 ·         Records room status in allocated section accurately ·         准确记录在划定的区域内的房间情况。 ·         Complies with hotel’s health, safety and hygiene policy ·         遵守酒店的健康、安全和卫生政策。 ·         Adheres to personal grooming and hygiene standards ·         保持个人仪容和卫生标准。 ·         Attends meetings and training sessions as required ·         按要求参加会议和培训活动。 ·         Carry out valet services when required including delivery of linen or processing laundry orders ·         如有需求则完成贴身管家服务，包括派送布草或处理洗衣预订等。

岗位描述： 1、熟悉掌握消控中心各种消防设备的性能和操作程序，能够处理较小的和常见的设备故障，会使用各种灭火器材； 2、负责酒店的电视监控系统及各类防盗报警装置的监视和管理，负责对酒店电视监控系统实施24小时值班监视； 3、发现火警信号或接到火警报告时，立即按照火警处理程序进行处理。 任职条件： 退伍军人、有相关酒店、物业同岗位工作经验，持驾照、消控证者优先。

岗位描述： 1、维护酒店正常的营业秩序，增强安全意识，落实、贯彻、执行各项安全管理制度； 2、维护酒店交通秩序、疏通车辆，保证车道畅通。 任职条件： 175CM以上，吃苦耐劳，有责任心；退伍军人、有相关酒店、物业保安工作经验，持驾照者优先

职责义务： Duties & Responsibilities: 1.熟知当天订餐情况，注意记录宾客的特别活动(如生日庆祝会)，应及时向主管汇报。 Be familiar with the food order of the day, pay attention to record the special events of the guests (such as birthday celebrations), and report to the supervisor in time. 2. 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。 Store and store clothes for guests, and ask if there is any valuable items, valuable items remind guests to keep. 3. 迎接宾客，引导宾客到预订台位或宾客满意的台位。 Greet the guests and guide them to the reservation table or the table they are satisfied with. 4. 客满时，负责安排好后到的宾客，使宾客乐于等位。 When the room is full, I am responsible for arranging the guests who arrive later, so that the guests are happy to wait. 5. 随时注意听取宾客的意见，及时向上级反映。 Always pay attention to the guests' opinions, and timely reflect to the superior. 6. 随时注意在接待工作中的各种问题，及时向上级反映和协助处理。  Always pay attention to various problems in the reception work, timely reflect to the superior and assist in handling. 7. 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。 Master and use polite language, answer the phone, and ask for basic information when ordering food by phone. 8. 向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐。 Introduce various dishes, drinks and special dishes to the guests to attract guests to the restaurant. 专业知识技能： Job Knowledge / Skill: 1.高中毕业或具有同等学历，经过餐饮服务培训，有一定的日常外语会话能力。 High school graduate or equivalent, food service training, have a certain degree of daily foreign language conversation ability. 2.有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。 Have skilled service skills and certain adaptability, can properly deal with the general problems in the service. 3.掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和简单的烹制方法。 Master the service rules of the restaurant, understand the basic characteristics and simple cooking methods of various dishes in the restaurant. 4.工作主动、热情、认真，责任心较强。 Work initiative, enthusiasm, serious, strong sense of responsibility. 5.身体健康，仪表端庄。 Good health and good appearance.

负责礼宾接待工作，向客人传递良好的品牌形象和服务态度，保障客户的满意度。 Responsible for concierge reception work, delivering good brand image and service attitude to guests, and ensuring customer satisfaction. 职责义务： Duties & Responsibilities: 1.用微笑和目光接触问候所有抵店和离店的客人。 Greet all arriving anddeparting guests with a smile and eye contact. 2.为抵店和离店的客人/团体收送行李。 Collect and deliver luggage forarriving and departing guests/groups. 3.每日上岗前要参加由礼宾部经理和主管主持的简报会。 The baggage handler must attenda briefing hosted by the concierge manager and supervisor before starting workevery day. 4.使礼宾部经理和领班知道客人需求和偏好确保提高专职管家服务的水准。 Ensure that the conciergemanager and team leader are aware of guest needs and preferences to improve thelevel of dedicated butler service. 5.为所有住店客人介绍客房设施，例如：空调控制，电灯开关，保险箱、电视，电话，衣橱等。 Ensure that the conciergemanager and team leader are aware of guest needs and preferences to improve thelevel of dedicated butler service. 6.接受客人要寄存的行李，交给客人行李寄存卡，并相应地在记录本上登记。 Accept the luggage that theguest wants to store, hand it over to the guest's luggage storage card, andregister it in the record book accordingly. 7.识别贵宾、万豪旅享家、常规客人和长住客人并提供个性化的服务。 Identify VIPs, MarriottTraveler, regular guests, and long-term guests and provide personalizedservices. 专业知识技能： Job Knowledge / Skill: 1.身体健康，品貌端正，形象气质佳。 Good health, good appearance, good image and temperament. 2.优秀的组织管理能力。  Excellent organization and management ability. 3.优秀的交际能和沟通技巧。 Excellent interpersonal skills and communication skills.

职责义务： Duties & Responsibilities: 1.认真地和上班的同事做好工作交接，了解相关信息，做好岗位卫生工作。 Carefully hand over the work to the colleagues who are on duty, obtain relevant information, and ensure the cleanliness of the position.  2.严格遵守部门规章制度，服从上级安排。 Strictly abide by the department's rules and regulations, and obey the arrangements of superiors.  3.热情接待每位客人，认真、耐心地回答客人的每一个询问。 Warmly welcome every guest and carefully, patiently answer every inquiry from the guests.  4.负责所有钥匙牌（更衣柜和保管柜）的发放及保管。 Be responsible for the distribution and custody of all key cards (wardrobe locks and storage cabinets). 5.及时查看部门所有易耗物品，负责领取、添补与保管并做好盘点工作。 Regularly check all the consumable items in the department, be responsible for their collection, replenishment, storage and conducting inventory checks.  6.冷静、积极应对客人的投诉，及时向上级反应，做好记录工作。 Calmly and positively handle guests' complaints, promptly report to the superiors, and keep good records.  7.负责商品的推销、出售及盘点工作。 Be responsible for the promotion, sale and inventory management of the goods.  8.认真完成上级交给的其他工作。 Carefully complete other tasks assigned by superiors. 专业知识技能： Job Knowledge / Skill: 1.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。 Outgoing personality, quick-witted mind, diligent in work, with strong sense of service, sales promotion and responsibility.  2.通晓酒店各项对客政策、设施设备以及工作程度和规范。 Be familiar with all the guest policies, facilities, equipment, as well as the working procedures and standards of the hotel.

负责前台接待工作，向客人传递良好的品牌形象和服务态度，保障客户的满意度。 Responsible for reception work, delivering good brand image and service attitude to guests, and ensuring customer satisfaction. 职责义务： Duties & Responsibilities: 1.每班检查当日抵店客人信息，包括贵宾、万豪优先顾客、回头客人、团队的情况以及特别要求。 Checkthe information of guests who arrive at the hotel on the day of each shift,including VIPs, Marriott priority customers, returning customers, teamsituations, and special requirements. 2.任何时候确保备用金充足和准确。 Ensuresufficient and accurate reserve funds at all times. 3.每班上岗前参加代理前厅经理/宾客服务经理主持的交班会。 Attend a handovermeeting hosted by the Acting Front Office Manager/Guest Service Manager beforeeach shift starts work. 4.查看房间状态。 Checkthe room status. 5.按照客人的订房要求和喜好以及房间控制的政策分房。准备需要预分配的房间和贵宾预订。 Dividerooms according to guests' booking requirements and preferences, as well asroom control policies. Prepare rooms and VIP reservations that require preallocation. 6.查看预抵团队并分配房号。 Check the pre arrivalteam and assign room numbers. 7.为团队和散客办理入住手续。 Check in proceduresfor teams and individual guests. 8.提前查看预计退房的贵宾/长住客/团队/会议团队的账单，并做必要的准备。 Check the bills of VIP/long-termguests/teams/conference teams who are expected to check out in advance and makenecessary preparations. 专业知识技能： Job Knowledge / Skill: 1.身体健康，品貌端正，形象气质佳。 Good health, good appearance, good image and temperament. 2.优秀的交际能和沟通技巧。 Excellent interpersonal skills and communication skills. 3.善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。 Good at communicating with guests, dealing with thoughtful and decisive, can independently deal with various complaints. 4.流利英文听说。 Fluent Englishspeaking. 5.流利普通话听说和书写。 Fluent Mandarin bothwriting and speaking.

职责义务： Duties & Responsibilities: 1.负责酒店OTA渠道开拓及上线，对接各大OTA渠道（美团、携程等），维持良好合作关系。 Responsible for the development and launch of hotel OTA channels, docking with major OTA channels (Meituan, Ctrip, etc.), and maintaining good cooperative relations. 2.对各大OTA渠道政策维护及优化，效果评估、分析、监测以达到酒店产量提升目标。 Maintained and optimized the policies of major OTA channels, evaluated, analyzed and monitored the effects to achieve the target of increasing hotel output. 3.每日监测线上价格走势。 Monitor online price movements daily. 4.能够独立分析各大渠道优势和特点，组织和策划产品推广和计划实施。 Able to independently analyze the advantages and characteristics of major channels, organize and plan product promotion and plan implementation. 5.完成上级领导安排的各项工作等。 Complete the work arranged by superiors. 6.线上评论维护。 Online comment maintenance. 7.服从部门负责人的工作调配，积极完成安排的其它工作。 Obey the work deployment of the department head, and actively complete other assigned work. 专业知识技能： Job Knowledge / Skill: 1.大专以上学历，有酒店行业OTA渠道经验优先。 College degree or above, OTA channel experience in hotel industry is preferred. 2.有良好的文字功底，熟练操作Office软件系统操作，会英文者优先。 Have good writing skills, proficient in operating Office software system, English is preferred. 3.熟悉OTA、在线平台运营模式，与OTA平台有良好的合作关系。 Familiar with OTA and online platform operation mode, and have good cooperative relationship with OTA platform. 4.具有较强的组织、协调能力、独立解决问题能力及很强的执行能力。 Have strong organization, coordination ability, independent problem solving ability and strong execution ability.

职责义务： Duties & Responsibilities: 1.负责制作各种菜肴。 Be responsible for making various dishes. 2.按要求、比例配制食品，控制食品成本。 Prepare food in accordance with requirements and proportions to control food costs. 3.及时向上级汇报本部的食品储存量，协助制订食品采购计划。 Report the food storage volume of this department to the superior in a timely manner and assist in formulating the food procurement plan. 4.严格执行食品卫生法规，把好食品卫生质量关，搞好本区域的卫生，要求工具清洁，摆放整齐。 Strictly enforce food hygiene regulations, ensure the quality of food hygiene, maintain the hygiene of the area, and require tools to be clean and neatly arranged. 专业知识技能： Job Knowledge / Skill: 1、至少从事同岗位工作1年以上。 Have worked in the same position for at least 1 year. 2、国际五星级或精品酒店工作背景。 International five-star or boutique hotel working background.

1、负责西餐菜品的制作与出品，确保食品质量与口感符合标准 2、根据菜单要求准备食材，合理控制食材成本与损耗 3、保持厨房工作区域的清洁卫生，遵守食品安全规范 4、协助研发新菜品，定期更新菜单 5、维护厨房设备，确保正常运转 【岗位要求】 1、具备西餐烹饪基础技能，熟悉常见西餐制作流程 2、能够适应快节奏工作环境，具备团队协作精神 3、对食材新鲜度与菜品呈现有严格要求 4、有相关工作经验者优先，无经验可培训 5、身体健康，持有健康证

·        Responsible for the safety andsecurity of guests, employees and establishment needs ·        负责酒店宾客、员工及设施的安全保卫工作 ·        Report to Manager all hotelproperty deficiencies and safety or security hazards ·        向经理汇报酒店所有的财产损坏和安全危险问题 ·        Initiate action to improve ahazardous situation immediately ·        采取行动以便迅速处理危急情况 ·        Implement procedures forsecurity and emergency incidents ·        执行安全和紧急事件处理程序 ·        In the event of fire, bethoroughly familiar with and guided by the hotel’s emergency plan ·        发生火灾时，应熟知并按照酒店应急事件处理要求进行工作 ·        Be familiar with location offire alarms and fire fighting equipment ·        熟悉消防报警及灭火器材的位置 ·        Maintain the security system ·        维护酒店安全系统 ·        Monitor staff clocking on andoff duty ·        监督员工上下班考勤 ·        Allocate staff locker keys as necessary ·        必要时分发员工储物柜钥匙 ·        Conduct random checks of keyregisters in telephone room, banqueting, engineering, stewarding andhousekeeping to ensure the hotel’s key control policy is adhered to and reporton discrepancies ·        抽查话务室、宴会厅、工程部、餐具储物间、客房部的钥匙登记记录，确保酒店的钥匙控制制度得以遵守并报告违背制度要求的情况 ·        Maintain a 24 hour surveillanceof those areas that are frequented by guests and all work areas ·        24小时监督客人经常光临及所有工作区域的安全状况 ·        Maintain a vigil on the closedcircuit TV system and inform security officer on patrol duties of any unusualhappenings ·        监督闭路监视系统并通知巡逻保安人员异常情况 ·        Ensure checks are conducted onfire panel, fire hose real outlets and fire barriers and all other safetyequipment and ensure that all are in good working order and report to theSafety Manager any item of equipment which is faulty ·        定期检查火灾盘，消防水带的出水口和防火间隔等消防灭火器材及其他安全设备，确保其处于良好的工作状态，并向保安部经理汇报失效设备 ·        Ensure hotel alarm system is ingood working order ·        确保酒店报警系统的正常工作 ·        Maintain a good workingknowledge of the following: ·        保持良好的业务知识，包括： o   The hotel switchboard andpaying system o   酒店电话总机及支付系统 o   The control points and theworking of the hotel’s gas and air conditioning system o   酒店各控制点，燃气、空调系统的正常工作 o   The hotel’s fire indicatorboard, fire wardens telephones and public address system o   酒店火警提示牌、火警警报电话及消防扩音系统 ·        Maintain a daily log ofincidents ·        保留事故记录日志 ·        Conduct regular locker checksin line with Human Resources ·        按照酒店制度要求定期检查员工储物柜 ·        Check all packages and passesof employees entering and leaving the building ·        检查出入酒店员工的随身携带物品 ·        Carry out monthly fireinspections ·        每月进行消防检查 ·        Maintain a good knowledge ofthe liquor act and criminal code ·        掌握有关酗酒及犯罪管理条理 ·        Prevent gambling on hotelpremises ·         禁止在酒店内赌博行为                            ·        Prevent Sabotage of hotelpremises ·        禁止毁坏酒店设施的行为 ·        Ensure all outlets, fridges,cupboards etc are fully secured when not in use or unattended ·        确保所有未被使用的电源插座、冰箱、厨柜等的安全 ·        Ensure no undesirables loiterin or around the hotel premises ·        确保不受欢迎的人员不在酒店内或酒店周围出现 ·        Ensure there is no obstructionto the loading dock and that unauthorized vehicles are removed ·        确保裝卸区无障碍，未经批准的车辆不得入内 ·        Coordinate functions with othersecurity staff or Police and other government Securities and promote good willwith them       ·        与其他保安人员或警方或政府其它安保部门协调工作，并与其建立良好关系 ·        Implement the hotel policiesand procedures and advise Superiors and Human Resources of action taken ·        执行酒店的各项规章制度，并向上级领导和财务及业务支持经理提出改进建议 ·        Be correct, secure andcourteous in handling any disciplinary or criminal case          ·        正确、安全、礼貌地处理各类违规及犯罪案件 ·        Be alert for any unusualpackages, guests or vehicles and advise superior of same ·        对于异常的行李、客人或车辆保持高度警惕，并向上级领导汇报相关情况 ·        Be thoroughly familiar of theproperty layout, design, entry and exit points ·        熟悉酒店布局、设计及出入口的情况 ·        Make way by escorting VIPs anddignitaries when directed and direct traffic away from Lobby and other busythorough fares ·        按照指示对酒店重要客人及重要官员提供护卫，保证大堂及其他繁杂区域的正常秩序 ·        Ensure that the safety controloffice is never left unattended ·        确保安全控制办公室无缺岗情况 ·        Provide escort duty for moneytransfers to the General Cashier’s office or bank as required ·        按照要求对酒店与银行之间的现金转移提供护卫

Responsiblefor key account management on an assigned account base or geographic area,ensuring revenue, achievement of personal targets and increasingfair market share versus competitor set. 负责指定的客户基础或地理区域关键客户管理，保证收益，完成个人的销售目标和增加竞争群的市场份额。 Responsiblefor prospecting new accounts. 负责发掘新客户。 Responsiblefor all segments of assigned geographical markets, which may include, but notbe exclusively limited to China markets. 其中包括负责所有市场被指定划分的区域，但不是只局限于中国市场。 Conduct site inspections. 管理及执行酒店参观。 Adhereto the Corporate SOP. 遵守集团的标准与程序。 Followup tentative bookings in the assigned markets. 跟进在指定市场的初步预定。 Detailedknowledge of competitor set. 熟知竞争对手的产品知识。 Detailedknowledge of all services provided by the Hotel and all relevant facts and figuresof hotel. 熟知酒店产品及数据状况。 Responsiblefor timely contacting from the client base. 负责及时与客户方沟通。 UtilizeSMART principle to ensure yielding during annual rate negotiations. 运用SMART原则来保证年度协议价格。 Attendtrade shows, sales blitz, workshops, etc. in the assigned markets. 在指定的市场中参加展览、扫楼、讨论会等活动。 Assistthe Director of Sales / Director of Sales & Marketing in defining an annualsales action plan and execute set actions accordingly. 协助市场销售总监/销售总监制定销售计划和执行销售行动。 Assistthe Director of Sales / Director of Sales & Marketing with the preparationof the annual budget by providing statistics and forecasts of accountproductions. 参与及协助市场销售总监/销售总监策划年度预算。 Executesales actions within set cost budget structure. 在成本预算的结构设置内执行销售行动。 Documentall sales actions in Delphi. 在Delphi中记录所有的销售活动。 UpdateOPERA & Delphi contact database at all times. 随时更新OPERA和Delphi数据库。 Crosssell other Kempinski Hotels. 交叉销售其他凯宾斯基酒店。 Understand,and follow the Company Sales Vision. 理解并执行酒店的销售愿景。 Participationin Duty Manager Rota. 参与安排值班。 Understandand strictly adhere to the Rules & Regulations established in the EmployeesHandbook and the Hotel’s policy on Fire, Hygiene, and Health & Safety. 严格遵守员工手册中酒店对消防，卫生，健康和安全的管理规章制度。 Ensurethat all potential and real hazards are reported and rectified immediately. 确保所有潜在和现有的危机都立即报告与纠正。 Directreceipt, qualification and coordination of Group & Events requests (incl.leads, RFPs, etc.) defined by their direct supervisor. 直接接收、评定和协调来自直接上级的订单(包括信息，RFPs等)。 Handlerequests according to the relevant standards within a maximum of 4 (business)hours of its receipt. 在接到订单后4（工作）小时内按章相关标准处理请求。 Applythe Kempinski MICE SOP’s from group enquiry to contracting. 将凯宾斯基MICE执行标准从集团要求落实在合同中。 Ensurethe ideal and most effective utilization of the meeting and conference rooms. 确保最理想和有效的利用会议室和多功能厅。 Carryout site inspections with potential MICE clients in coordination with the FieldSales department. 配合销售团队发掘潜在MICE客户。 Raiseup sell possibilities to meet and surpass Group & Events budget goals. 提升业绩以达到并超出宴会收益目标。 Thoroughlyinput, supervise and maintain the requests in the Delphi System according tothe data input standards. 根据相关标准监督并维持Delphi系统中的输入。 Createactivities to ensure on-going maintenance of bookings. 创新活动以维持持续的预定。 Generateproper proposals and contracts. 创建恰当的报价书及合同。 Followup on sent out proposals within 24 hours (1 working day) to ensure the clienthas received the information and to clarify possible questions and issues. 24小时内（一个工作日）追踪已发出的报价书，以确保客户已收到并清楚细节。 Handlethe enquiries until conversion to definite bookings including negotiation,contracting, and site inspection before handing over to the Group & EventsManager (or to the Group & Events Coordinator). 处理客人的疑问包括谈判、签约和视察直到确认预定转交给团队宴会经理（或团队宴会协调员）。 Ensurea proper handover of the converted business to the Group & Events Manager /Group & Events Coordinator with all relevant information forwarded. 保证相关信息全部转交至团队宴会经理或团队宴会协调员。 Introductionof the Group & Events Manager / Group & Events Coordinator to theclient. 将团队宴会经理或团队宴会协调员引见给客户。 Conductexit interview with important customer after their Group & Events – askingfor future business. 宴会后回访客户，以求日后合作。 Bid a fond farewell toall event clients and complete follow up on all outstanding balances. 欢送客户，表达对客户的感谢，并跟进为清余额。 Follow all departmentguidelines on the outlining and collection of advance deposits and final payments OR the clear arrangements for creditaccounts with the Credit Manager. 遵守所有部门的指导方针、预收订金、确认所有付款、以及向相关人员详细安排刷卡付款事宜。

【岗位职责】 1、负责财务部应收帐款和应付帐款的记帐工作。 2、当日审传递过来应收帐款时，要及时的进行整理和登记并放好。 3、负责应付款支付时的核对工作，核对准确并签字确认。 4、每月做好应收和应付款的分析报告，并及时上报财务总监。 5、当销售部催款员来领帐单时必须认真仔细的做好登记工作。 6、核对催款员到帐的款项和发票开出的金额和银行的结算户名、金额是否一致。 【岗位要求】 1.有一定财务经验 2.精通微软办公软件

招聘管事部服务员1名（需上夜班） 1、服从领班的岗位安排、认真完成上级布置的各项工作； 2、熟悉各种洗涤化学用品的配置方法及用途，并按照规定方法操作； 3、全面做好厨房内地面、墙面、地沟、隔油地、炉灶、铁板、烤箱、冰箱及蒸柜外壳的卫生清洁工作； 4、严格按照日常工作、周工作的要求做好计划卫生； 5、负责做好餐具用具的保管、发放、回收工作，负责厨房区域的环境卫生。

招聘西厨热菜CDP - 在西厨厨师长的领导下，按菜式规定，烹制各种菜式，保证出品质量。 - 熟悉各种原材料的名称、产地、特点、价格、起成率、淡旺季，协助厨师长检查购进货源的鲜活、质量、数量必须符合要求，发现问题，及时向上级汇报。 - 按西厨厨师长厨分工，完成大型接待的菜品制作任务

【岗位职责】 1、确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2、查看交班记录，了解上一班的移交事项，并负责处理。 3、熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。 4、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取经济效益。 5、熟练前台各项专业业务和技能，搞好对客服务。 6、熟练掌握店内外信息，提供准确的问讯服务。 7、负责为下榻酒店的宾客办理入住登记手续。 8、负责前台房卡的管理和发放工作并严格遵守验证制度。 9、制作有关报表，为其它部门提供准确的接待信息。 【岗位要求】 1、大专及以上文化程度，懂得英语。 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识和责任感。 3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。 4、相貌端正，身体健康。

We are looking for a Laundry Associate with following duties and requirements: 我们在寻找一位具备以下特质，并可独立承担相应岗位职责的洗衣房服务员人选： As a Laundry Associate, we rely on you to: 作为酒店洗衣房服务员，需承担以下主要工作职责: 1、Operate laundry equipment such as washers, dryers, and ironing machines safely and efficiently.   安全高效地操作洗衣机、烘干机、熨烫机等设备。 2、Sort, wash, dry, fold, and iron linens, uniforms, and guest clothing according to standards.   按照标准对布草、制服和客衣进行分类、清洗、烘干、折叠和熨烫。 3、Inspect linens and garments for damage or stains and follow proper treatment procedures.   检查布草和衣物是否有破损或污渍，并按规定进行相应处理。 4、Maintain cleanliness and organization of the laundry room and workstations.   保持洗衣房及工作区域的清洁和整齐。 5、Record daily laundry quantities, machine usage, and report equipment issues promptly.   记录每日洗涤量、设备使用情况，并及时报告设备故障。 We are looking someone who: 我们寻找的人选需具备： 1、Basic knowledge of laundry processes and equipment operation preferred.   具备基本的洗涤流程和设备操作知识者优先。 2、Ability to handle physical work, including lifting, bending, and standing for long periods.   能适应搬运、弯腰及长时间站立等体力工作。 3、Attention to detail and the ability to follow cleanliness and safety standards.   注重细节，能够遵守清洁及安全相关标准。 4、Good teamwork spirit and communication skills.   具备良好的团队合作精神和沟通能力。 5、Willingness to work in shifts, including weekends or holidays when required.   能接受轮班制度，包括在周末或节假日工作。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选，那还等什么？马上点击申请按钮吧！

We are looking for a Concierge with following duties and requirements: 我们在寻找一位具备以下特质，并可独立承担相应岗位职责的礼宾员人选： As a Concierge , we rely on you to: 作为酒店礼宾员，需承担以下主要工作职责： 1、Be responsible for greeting and seeing off incoming guests, assisting with luggage handling, guiding them to the front desk or guest rooms, and providing warm greetings and farewell services.   负责迎接及送别入住宾客，协助搬运行李，引导至前台或客房，提供热情问候与告别服务。 2、Provide guests with information consultation on hotel facilities, surrounding transportation, attractions and business districts, and answer relevant questions accurately.   为宾客提供酒店设施、周边交通、景点及商圈等信息咨询，准确解答相关疑问。 3、Assist guests in arranging vehicle reservations, ticket bookings (such as air tickets, performance tickets), etc., ensuring accurate information.   协助宾客办理车辆预约、票务预订（如机票、演出票）等事宜，确保信息准确无误。 4、Maintain the tidiness of the concierge desk and luggage storage area, keep guests' deposited items, and properly record registration and handover details.   维护礼宾台及行李存放区整洁，保管宾客寄存物品，做好登记与交接记录。 5、Assist in maintaining order at the hotel entrance, guide vehicle parking, and cooperate with the concierge supervisor to complete daily service support work.   协助维护酒店入口秩序，指引车辆停靠，配合礼宾主管完成日常服务保障工作。 We are looking someone who: 我们寻找的人选需具备： 1、Technical secondary school education or above, with more than 1 year of experience in hotel concierge or related service industry is preferred.   中专及以上学历，1 年以上酒店礼宾或相关服务行业经验者优先。 2、Good appearance and deportment, strong affinity, able to communicate with guests proactively and enthusiastically, with good service awareness.   具备良好的仪容仪表，亲和力强，能主动热情地与宾客沟通，服务意识佳。 3、Master basic English listening and speaking skills, able to handle simple greetings and demand consultations from foreign guests.   掌握基础英语听说能力，可应对涉外宾客的简单问候及需求咨询。 4、Familiar with local transportation routes, popular attractions and catering resources, able to provide practical suggestions to guests.   熟悉本地交通路线、热门景点及餐饮资源，能为宾客提供实用建议。 5、Serious and responsible in work, agile in action, able to adapt to shift work and obey superiors' arrangements.   工作认真负责，手脚麻利，适应轮班制，服从上级安排。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选，那还等什么？马上点击申请按钮吧！

岗位职责 1、对经理负责，具体实施对大堂吧的日常营运管理工作。 2、负责制定大堂吧工作计划，并有效组织实施。 3、每日参与并检查、指导大堂吧工作执行情况，及时发现问题、处理问题并做好记录。 4、负责主持大堂吧每日例会；参加大堂吧/酒吧每周周会、每月月会、楼面协调会、餐饮部经营分析会，并确保上情下达、下情上呈。 5、负责部门新员工培训和员工的在岗培训工作，确保员工的素质、技能符合岗位要求。 6、合理调配人力，保证部门日常工作的人员配置并保持楼面清洁卫生和服务质量水准。 7、负责作业前菜单或工作单的查看，主动了解每位客人对服务和出品的特殊要求，并及时将信息传达给服务人员和出品部门，且须一一检查落实。 8、全程负责并参与每次的VIP服务，服务结束后，及时召集服务人员工进行总结。 9、依据客人需求对大堂吧各项管理制度、政策以及部门操作程序、出品及服务标准提出有建设性的意见和建议。 10、与餐饮部其他部门的有效协调和沟通，使工作顺利进行。 11、与客人建立良好的公共关系，并及时处理发生在部门的各类投诉、意外和突发事件。 12、关注市场，积极参与部门经营推广方案的讨论，并提出对经营有建设性的建议。 13、参与部门营运现场的操作、检查、监督，并及时予以工作指导。 14、对直接下属进行约谈和工作评估，并适时有效的激励各级员工士气。 15、定时与成控部主管联系，确保大堂吧酒水成本得到有效控制。 16、与营业部及其他部门密切联系出色完成各项接待任务。 17、负责执行大堂吧设备、设施的维护保养工作，使之经常处于完好的状态并得到合理的使用，防止事故发生。 18、负责检查大堂吧员工个人、区域环境等卫生及员工操作安全状况，贯彻执行饮食卫生制度，确保部门各项卫生及安全措施的实施。

【岗位职责】 1、遵守酒店的相关财务规章制度和相关管理规定。 2、熟练掌握食堂收银软件的操作，在规定时间内为宾客结完帐。 3、负责各银行终端机的签到及结帐，保证机器正常运作。 4、核收餐厅服务员开出的点菜单，并盖章，根据点菜单将各项内容准确无误入电脑帐，保证每笔帐款结算快速、准确、有条不紊。 5、严格审核减免、打折，熟记食堂的各种折扣。 6、与营业点员工密切配合，保证各帐款及时、完整地收回。 7、协助服务员收拾食堂桌面的餐具，并进行归类整理。 8、清洁食堂区域的卫生，保持干净整洁。 【岗位要求】 1、高中以上学历。1年以上同岗位工作经验。 2、认同金源理念，坚持原则、廉洁奉公。 3、熟练掌握酒店餐厅的收银、记帐等业务流程，掌握酒店管理的有关知识。 4、身体健康，能吃若耐劳。

【岗位职责】 1.负责部门文件存档及更新，确保部门文件与系统信息一致。 2.处理协调销售部员工的活动及其他部门和销售部的关系，协调管理部门内所有其他活动。 3.为销售经理制定并发出报价或合同给旅行社或客户。 4.处理直接收到的实物邮件。 5.确保所有销售资料和宣传手册及办公用品的存货充足。 6.进行内部沟通组织部门会议；协调与其他部门的合作；关注员工的关系。 7.积极履行销售总监和商务发展总监分配工作和任务。 8.参加部门日常会议并记录会议纪要。 9.向所有销售人员传达准确的有关于销售的相关信息。 10协助销售经理及代表负责所有散客、团队以及协议客户参观酒店。 11.完成任何其他合理的职责和被指派的职责。 【岗位要求】 1.大学专科以上。 2.具有国际连锁酒店的相关经验者优先。 3.良好的中英文读写能力。 4.具有良好的沟通技巧。 5.有相关的酒店工作经验，拥有较强团队合作精神。 6.了解本地客户的情况并具有很强的市场分析能力。

【岗位职责】 1、负责酒店各类设施设备的日常检查、维护及维修工作，包括但不限于水电系统、空调系统、消防系统、管道系统等 2、及时响应并处理酒店各部门报修需求，确保维修工作高效完成 3、定期对酒店设施设备进行预防性维护保养，降低故障率 4、协助处理突发性设备故障或紧急维修事件 5、做好维修记录及设备档案管理，定期提交维修报告 6、配合其他部门完成相关设施设备的安装、调试及改造工作 7、遵守安全操作规程，确保维修作业符合安全规范 【岗位要求】 1、具备基本的维修技能，熟悉水电、木工、油漆等常见维修工作 2、能熟练使用各类维修工具及设备 3、具备较强的动手能力及问题解决能力 4、工作认真负责，能适应弹性工作时间及紧急加班 5、具有良好的服务意识及团队协作精神 6、持有相关职业资格证书（如电工证、焊工证等）者优先 7、有酒店维修工作经验者优先

【岗位职责】 负责酒店所有公共区域的清洁、养护及设备维护，保障公共区域符合酒店卫生标准，美观且安全。 1. 日常清洁维护：负责大堂、公共走廊、电梯及电梯厅、公共卫生间、酒店外围等区域的清洁，包括地面清扫拖拭、玻璃擦拭、垃圾清理，定时补充卫生间洗手液、卫生纸等客用品，保持区域无污渍、无积水、无异味、无杂物。 2. 专项养护工作：对公共区域石材地面（抛光、除渍、晶面处理）、地毯（吸尘、除渍、深度清洗）、家具及金属件（上光、除锈）进行定期养护，处理顽固污渍，维持设施完好美观。 3. 设备与安全管理：正确操作、日常检查和维护清洁设备，及时上报设备故障；排查公共区域清洁相关安全隐患，确保作业安全及宾客通行安全。

岗位职责 1、消防系统值守:24小时监控火灾报警控制器、消防联动设备等，确保设备正常运行，及 时处理火警、故障等报警信号。熟练操作消防广播、电话系统，紧急情况下发布疏散指令并 联络消防部门。 2、日常检查与维护:每日检查消防设备运行状态，填写《值班记录表》，发现故障立即报 修并跟踪处理。定期测试消防泵、防排烟风机等联动设备功能，确保应急响应能力。 3、火灾响应:确认火警后，立即启动应急预案，通知安保及工程部扑救初期火灾，并引导 人员疏散，熟练使用灭火器材，配合消防部门完成救援任务、 4、巡查与隐患上报:每2小时巡查酒店重点区域(如配电间、厨房)，记录消防设施完好 性，及时上报隐患。 岗位要求 1、资质:需持有消防设施操作员证(中级优先)，有相同岗位工作经验2年以上。 2、技能:熟悉消防法规，设备原理及应急流程，能处理常见故障。 3、其他:适应轮班制，12H班次，责任心强，无犯罪记录。