【岗位职责】 1、疏导过往车辆，保障大堂门前过往车辆行人的安全，使门前畅通无阻。 2、服务周到热情，见宾客主动问好，对乘车宾客要协助迎宾员照料宾客下车。 3、保证酒店和宾客的生命财产安全。 4、加强巡逻，发现可疑情况，视情况处理或及时向上级报告。 5、一般性纠纷和事故立即按程序处理，并及时请示汇报。 6、一旦酒店发生火灾应立即报警，按火灾处理程序向有关人员进行报告。 【岗位要求】 1、退伍军人优先。 2、处理事情要迅速，果断、准确。 3、具有较好的协调能力，懂得一定安全保卫知识。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

岗位职责 1.开餐准备和蛋糕、面包和甜品等制作； 2.协助食物装盘工作； 3.协助接收和储存货物； 4.坚持卫生标准和规定等。 岗位要求 1.具备一定的饼房工作经验和技能； 2.在上级指导下进行所有食物的准备工作； 3.有能力按照事情的优先顺序按时完成任务； 4.保持工作区域、存储区域、保鲜及冷冻冰箱处于高标准的卫生、干净及整洁状态； 5.遵守本部门的标准及程序； 6.严格按照菜谱、标准和摆盘标准； 7.正确操作所有的设备、器具和机器。

定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。 Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. 确保所有员工遵循品牌承诺并始终提供优异的对客服务。 Ensures that all employees deliver the brand promise and provide exceptional guest service at all times. 礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 确保遵守品牌承诺以追求利润为原则进行部门运作。 Ensures that the outlet is operated in line with maximising profit while delivering on the brand promise. 确保财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒店、公司和本地的制度、政策和规章的规定。 Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information 协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。 Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. 监督和协助餐饮部员工的聘用和筛选。在招聘时遵循酒店指示，在筛选员工时以能力基础进行选择。 Oversees and assists in the recruitment and selection of Food and Beverage employees.   Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees. 经过适当的培训、指导和/或教导，通过提高每位员工的技能和能力发挥其效力。 Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. 鼓励员工成为有创意的、主动的、具有挑战精神并可以认识到自身对于营运成功所作贡献的员工。 Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. 执行分派的任何合理任务和额外职责。 Carries out any other reasonable duties and responsibilities as assigned.

【岗位职责】 1、负责园区内外区域的日常安全巡查，及时发现并消除安全隐患； 2、监控酒店各区域的安防设备（如摄像头、门禁系统等），发现异常情况及时上报并处理； 3、维护公共秩序，妥善处理突发事件（如纠纷、火警等），必要时协助警方或相关部门开展工作； 4、严格执行访客登记制度，核实进出人员身份，防止无关人员进入酒店重点区域； 5、完成上级交办的其他临时性安保任务。 【岗位要求】 1、身体健康，无犯罪记录，能适应倒班工作制（含夜班）； 2、具备基本的安全防范意识及突发事件处理能力，有相关工作经验者优先； 3、服从管理，责任心强，具有良好的沟通能力和团队协作精神； 4、能熟练使用对讲机、监控系统等基础安防设备； 5、退伍军人或持有保安员资格证者优先考虑； 6、能适应户外巡查及长时间站立工作。

【岗位职责】 1、监督厨房所有的出品，建立并管理一个高效的厨房团队。 2、起制定员工工作日程安排。 3、预计、制定和监控每日市场采购单。关注食品成本控制。 4、开展新菜肴的试菜和开发工作。 5、召开所管辖部门的每日例会。 6、充分理解并严格遵守酒店的规章制度，例如消防，卫生检疫以及健康安全等。 7、监督所有供应食品的质量与数量。 8、监督厨房收到的食品的质量与数量。 9、经常检查厨房设备，做好维护工作。。 10、保证每日售货柜台上，自助餐上以及宴会上的食品陈列引人入胜。 11、确保所有直接面对客人的员工对于食品以及其制作工艺有充分的认识。 12、与各部门建立良好的联系。 13、确保员工执行正确的卫生程序，检查和控制所有相关政策，协助厨房卫生医生 监控国家规定的执行情况 14、参与菜单计划，推荐新菜，并联系组织所有相关厨房和餐厅执行新菜的推出。 15、负责做好所有促销和活动的纪录，书写和计算菜谱包括菜肴的照片. 【岗位要求】 1、管理并指导员工、保持与酒店各个部门进行良好的沟通、与所有员工建立健全可靠的合作关系，帮助员工尽可能发展潜力，检查员工的出勤情况。 2、检查所有员工仪容仪表，让他们以自己整洁的外表和制服为荣。 3、制定并完善培训计划，主持培训课程。 4、评估培训及发展前景。 5、愉快和亲善地与客人打交道，做到能引导客人，友善，可靠，并以外交家的姿态服务与客人。 6、高度服从性，具有优秀管理监督技巧；培养并帮助员工发展，鼓励创新。 7、以此来发展并激励我们的员工。 8、制定严格的客人服务标准，工作中做到心中有客人。 9、以身作则，积极解决各种问题起到良好的示范效果。与客人和员工保持清晰明了的沟通。 10、积极完成各项任务，把握机会学习各种新的知识和技巧，不断提升个人素质。 11、灵活机动，应变能力强。 12、建立良好的团队精神，协同工作，为了共同的目标努力。 13、为各项运营流程的发展献计献策。 14、以良好的态度履行自己的职责。 15、向客人以及供应商推荐酒店的服务性以及便捷性。 16、确保所有厨房设备以及用具的正常运行。

1、每日更新资金表和可用余额表同步pos流水开具收据； 2、填写收据签收单月末到银行或用U盾对账付款（各公司审批单据、报销单等款项）； 3、到银行办理电汇业务编制余额月报表打印各公司银行回单、月度对账单导入银行对账单数据至NC系统； 4、月末结账合理安排调配资金 5、填各公司资金调拨审批单办理各公司银行账户开立、变更、销户业务； 6、应收账款核对冲账； 7、各平台佣金核对； 8、其它安排的工作。

【岗位职责】 1、各类冷荤的烹调制作,根据卫生标准严格操作安全生产,保证食品的质量。 2、严格遵守每个工作流程,妥善保管各种冷荤原材料,合理用料，降低消耗成本。 3、负责对专用工具、砧板、容器等消毒工作,同时也要保持冰柜、烤箱等清洁卫生。 4、检查每日餐后的原料消耗,及时申购、补充。 5、配合食品检验部抽查菜品及留样品种并进行化验，确保宾客食品的安全。 【岗位要求】 1、为人正直，有责任心。 2、有2年厨房冷菜工作经验 3、身体健康，能吃苦耐劳。

加入我们 我们在寻找行李员，需要你对工作具有热情，热爱你所从事的职位。 坐落于精心策划的珠江新城，103层的国际金融中心把广州的地平线以崭新的姿态展现出来。处于这座现代化地标的顶端，四季酒店将改写这个一直被视为中国南部经济推动力城市的个人服务及设施的标准。从70层的酒店大堂伸展到100层高的餐饮和娱乐设施，是一个璀璨夺目的充满灯光的中心庭，而客人能从处于100层高的餐厅尽览毫无遮拦的广州及珠三角全景。 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待。   工作职责 1. 确保遵循品牌承诺并始终提供优异的对客服务。 2. 知悉新的促销信息，规章制度及其他重要信息。 3. 礼貌并有效地处理客人和员工的投诉或询问，将客人投诉立即汇报至助理经理或值班经理。 4. 引导散客至前台登记入住，同时为客人搬运行李。 5. 根据摆放标准储放行李。 6. 安排运送和拿取由礼宾部所分配的行李。   工作要求 1. 大学毕业文凭或酒店管理毕业证书。 2. 1年以上宾客服务部工作经验。 3. 冷静耐心，具备服务热情。有强烈的事业心与责任心，具备团队精神，秉公办事。 4. 能够讲普通话及具备在中国工作的许可。   加入我们你能够享有： 1. 建立一个长期的、全球性的职业发展机会 2. 优秀的行业培训 3. 免费入住四季酒店，餐饮折扣优待 4. 红利分享及优厚的工资 5. 雇员服务奖 6. 年度员工派对/社交和体育活动   想要了解更多，请登录以下网站并关注我们： 四季酒店官网职位空缺：http://jobs.fourseasons.com/ 四季酒店领英网站：https://www.linkedin.com/company/four-seasons-hotels-and-resorts

【岗位职责】 1. 准备所有的配料并制作各种面包、西饼、西点等食品 2. 负责操作间的日常卫生、工具清洁及收藏 3. 负责工作结束后的原料收藏、工具清洁、环境卫生的清洁、能源的关闭 4. 接受上级安排的其他任务 【岗位要求】 1. 熟悉面包西饼等的制作工艺及技能 2. 熟悉西餐的相关知识及礼仪 3. 有星级酒店或西餐厅从事西饼房工作经验优先

目前招聘电工、空调工、装修工。（需持有电工证） 友善、有效地解决顾客和员工的问题，对于他们的投诉和提出的问题如不能当时解决，应汇报给上级，并迅速跟进及时反馈结果。 Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up. 维修，保养和工程设备操作工作要与部门要求相一致。 Execute the repair, maintenance and engineering operations according to the departmental standards. 避免潜在危险的发生，遵从当地法律和法规。 Avoids unsightly hazards and complies with all local regulations and codes. 确保所有工作区域干净整洁，在进行维护、维修的时候做好周边保护工作。 Ensures cleanliness of all work areas and protects the surroundings when executing duties. 具备社会认可并颁发的培训或相关资格证件，可胜任并自愿地执行综合维修的工作安排，（例如，土建工程师可以更换灯泡或者机电工程师可以做给墙涮漆的工作）。 Accepts and is willing to perform General Maintenance Activities outside of the original Routine Scope of Trade Training (i.e. A Civil Engineer who is willing to change a light bulb, or a MEP Engineer willing to paint a wall). 参加必要的培训和例会。 Attends training sessions and meetings as and when required. 完成其他合理分配的职责和任务。 Carries out any other reasonable duties and responsibilities as assigned.

- West Room (Western Restaurant) Trainee 西室（西餐厅）实习生 - Western / Events Kitchen Trainee 西厨房 / 宴会厨房实习生 深圳湾安达仕酒店位于粤港澳大湾区核心深圳湾，毗邻华润中心，是全球第24家，中国第3家安达仕酒店。 安达仕的品牌个性：启发灵感 乐在其中 潇洒随性 我们诚挚邀请同样有活力有激情有想法的你加入我们的团队中！

Managing the food and beverage operations of the Resort, focusing on maximizing the guest experience and profitability of our department by ensuring excellence as demonstrated by our people, our products, our systems and our operation standards & routines. The Senior F&B Operations manager will have outstanding motivational and influential interpersonal skills and will have a highly developed understanding of our offer and strategy and a consistent approach to setting and managing operational standards. Ability enhances financial performance via budgeting and operational planning and delivery is essential Main Responsibilities 1.                   Operations -        To enforce, support and coach the food and beverage management team on the Corporate Food Safety Policy to ensure full compliance with Health & Safety legislation, including food hygiene. -        The development and delivery of the F&B strategy in conjunction with the Director of F&B. To include leading the Food and Beverage development across the site through proposition and people. -        To drive a department focused on exceptional guest experience and achieving all food KPI & NPS targets. -        To work alongside with the Director of F&B to achieve the F&B budget revenue and EBITDA target. -        To fulfil Park Duty Manager shifts as required during a 7 day trading week, involving some weekend and Public Holiday commitment. -        Support the Director of F&B to drive the strategic direction of the business and the five-year plan. -        Monitor and report back on sales mix & trends to review and adapt our current food offering across the resort. -        Support and monitor the back of house administration team to ensure all F&B systems are set up correctly to anticipate the daily operations and management control. (POS, PICC, IDS, Guest Digital Communication, Food Safety Mgt.) -        Monitor and review theoretical cost of sales reports and analyse and anticipate sales trends to maximise spend per cap performance. -        Identify short and long term objectives for improving the operation, showing detailed knowledge of overall business objectives. 2.    Marketing -        To assist the Food & Beverage Managers with the promotional plan for the food and beverage department, to support and drive RPC & NPS -        To implement agreed promotions throughout to ensure sales are maximised through the F&B operation. -        Work alongside social media to ensure all Food & Beverage promotions and focus points are highlighted on current social media feeds and additional guest throughput. -        Support Food & Beverage Managers to ensure all digital and static signage across the resort is correct and in place for start of season. Additionally supporting with the development of menu and promotional signage throughout the season. 3.    Financial -        To assist the Director of F&B annually to set budgets for the F&B department incorporating Resort strategies and delivered in line with finance dept timetable expectations. -        Assist the Director of F&B to manage the department against this budget, applying management processes to pro-actively adjust cost performance in light of revenue projections to manage EBITDA.  -        Control and co-ordinate stock holding policy to ensure optimum use of working capital. -        Control, co-ordinate and report on labour spends Vs budget for department on daily, weekly and periodic basis ensuring agreed targets are met.  -        Identify trends and opportunities through the analysis of financial information to increase sales and profits. -        Ensure budget holders are suitably trained to manage their financial responsibilities. -        Support Director of Food & Beverage to create commentary weekly for Flash and annual conference. -        Support back of house administration team with cost saving to ensure Park food and beverage are constantly adapting products and menus to achieve and excel target EBITDA.  4.    Development -        Drive customer service training instilling a best practice culture amongst employees ensuring employees are accountable for their actions. -        Apply latest high street / industry standards to ensure the products/food offering we sell are appealing in the context of the external marketplace. -        The Senior F&B Operations Manager is expected to provide constant leadership, counselling, advice and feedback to the F&B managers. They must provide an environment of openness and trust, with constant feedback and performance coaching. 5.    People -        Develop and support the permanent team through regular performance reviews, action planning, and encouragement and on the job coaching. -        Ensure employee development initiatives are in place and that these are regularly monitored. -        Support development of future leaders by holding monthly meetings to identify future leaders and to provide training. 6.  Back of House Administration -        Manage relationships with suppliers to ensure LEGOLAND Shanghai receives the best product at the best price, through constant support and development.  -        Ensure BOH administration team complete invoice processing on time to ensure all payments are made before period end. -        Ensure BOH administration team completes and updates food allergen boards across the resort throughout the season to comply with law. -        Ensure the BOH administration team complete mystery shopper, food hygiene and customer service reports monthly to provide analysis and trend data. -        Ensure BOH administration team manage and update the EPOS system for the resort. 7.    Health & Safety Senior Food & Beverage Operations Manager - Senior Managers are responsible for all aspects of Health, Safety & Security within their Business units, in line with the Group Policy (HS001). In particular, they must ensure that risk assessments have been carried out and that safe working procedures are in place at all locations within their remits and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it.     Requirements   1.       Skills, Experience & Qualifications This role entails the creation of an operations environment for continuous improvement, meeting and exceeding standards of guest satisfaction, efficiency and productivity whilst maintaining a balance of control and process in compliance with LEGOLAND’s Quality standards.  Overall the role will be 50% administrative and 50% operational hands on management. -        Interacts regularly with internal senior level staff, starting with the opening preparations with operating staff daily. -        Clearly articulate and communicate the vision and objective of Food & Beverage Operations to all Model Citizens -        Drive and maintain a friendly and sincere service culture through consistent performance coaching and implementation of management procedures -        Develop and manage talent effectively through identifying training and development needs, coaching and developing appropriate measurable reward/incentive programs which recognize exceptional MC performance. -        Ensure development plans are in place and executed for career growth at all levels -        Interpret and utilize sales and service performance indicators to motivate and enhance the overall performance of the team.

【岗位职责】 1、负责客房部的整体经营和运作；分配督导员工工作，制定工作计划。 2、确保部门成本及各项费用，得以良好的控制。 3、根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 4、制定部门的年度预算，并确保部门的经营费用控制在预算之内。 5、检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 6、组织编制部门工作程序及工作考评。 【岗位要求】 1、中专毕业学历或同等以上。 2、有3年以上同星级客房管理工作经验。 3、熟悉客房部专业知识，熟练使用电脑，持有客房部管理上岗证或资格证书。 4、掌握熟悉客房管理、服务流程和质量标准。 5、具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

工作职责：1、全面负责酒店的日常运营和管理：确保酒店各项经营和管理指标的完成，带领团队实现年度经营目标；2、制定酒店经营战略和管理目标：包括制定酒店各阶段经营计划、规章制度、服务操作规程等，并监督贯彻执行；3、建立健全酒店组织系统：使酒店组织系统合理化、精简化、高效化，确保酒店各部门之间协调运作；4、健全财务制度：阅读分析每日、每月财务报表，监督财务部门做好成本控制、财务预算等工作；5、有效把控门店运营成本：根据酒店行业淡旺季，合理调整运营策略，提升经营业绩；6、确保服务质量：管理、指导和监督员工工作，确保酒店的服务质量和卫生环境符合相关标准；7、建立培训体系：制定有效的培训体系及激励机制，提升员工的综合素质和服务水平；8、处理顾客投诉：做好顾客投诉处理与协调工作，确保顾客满意度；9、掌握市场动态：关注市场动态和竞争信息，制定切实可行的市场营销策略；10、制定市场拓展计划：带领销售团队进行全面的市场推广和销售活动，扩大酒店知名度；11、客户关系管理：与客户保持良好沟通，维护酒店良好形象；12、人才选拔与培养：负责酒店管理团队的建设，选拔、任免、考核管理人员，决定员工编制及奖惩、晋升工作；13、内部沟通与协调：协调酒店内部各部门之间的关系，确保酒店有一个高效率的工作团队；14、员工关怀与激励：以身作则，关心员工，提高酒店凝聚力，激励员工以高度热情和责任感完成本职工作；15、安全管理：负责酒店的整体安全工作，包括治安、消防及宾客的人身安全等。16、社会关系活动：开展酒店社会关系活动，树立良好的企业形象。岗位要求：1、 本科以上学历，相关管理专业。2、 从事国际品牌酒店工作10年以上，具有至少2年以上高端全服务酒店总经理经验。3、 具有餐饮或销售背景、会议度假型酒店经验者优先。4、 熟悉酒店各部门服务及管理流程。5、 善于管理和经营团队，事业心强。6、 有较强的沟通、计划、决策和综合判断能力。7、 可以使用英文作为工作语言。

董事长私人厨师 一、 核心职能 负责董事长及其家属的每日膳食保障，确保食品绝对安全、营养均衡且符合高品质生活审美。根据家庭成员的健康状况与口味偏好，提供定制化的私人餐饮服务。（粤菜或潮汕菜优先考虑） 二、 主要职责 1. 膳食规划与烹饪 • 定制菜单： 负责设计周/月循环菜单，确保每日三餐不重样，涵盖中西餐点、时令滋补及午后甜点。 • 高标准烹饪： 精通至少两类菜系（如粤菜、淮扬菜等口味清淡健康的体系），注重食材原汁原味，严格控制油、盐、糖的使用。 • 突发接待： 负责董事长小型的家宴、商务私密宴请，从菜单策划、食材采购到摆盘呈现，达到高级会所水准。 2. 食材采购与品质把控 • 严选渠道： 亲自负责高品质食材、调味的采购，建立可靠的供应商名录（有机农场、高端超市等）。 • 新鲜度管理： 坚持食材“日采日清”，严格检查保质期及溯源信息，从源头杜绝食品安全隐患。 3. 营养与健康管理 • 健康档案： 深入了解每位家庭成员的口味偏好、忌口（过敏源）及身体指标。 • 功能性饮食： 配合董事长的行程，针对性提供润肺、解酒、减脂或增强免疫力的食疗方案。 4. 厨房卫生与资产管理 • 极致卫生： 保持厨房区域（灶台、冰箱、储物间）的绝对整洁，符合星级酒店卫生标准。 • 厨具保养： 负责高端厨具、餐具、酒具的正确使用、清洗与维护。 • 库存记录： 建立调料及酒窖的盘点台账，做到物账相符。 三、 任职要求 • 专业背景： 3年以上高端餐饮经验，有黑珍珠/米其林餐厅或私厨经验者优先。 • 综合素质： 形象大方得体，具备极强的保密意识和职业操守（不打听、不外传家庭隐私）。 • 服务意识： 能够根据家庭作息灵活调整工作时间，性格温和，沟通能力强。 • 证件要求： 持有有效的厨师证及健康证。 四、 工作行为准则 “静默服务”原则： 在非必要时保持低调，不打扰家属生活，工作期间手机保持静音或特定模式。

1.负责酒店 西餐厅，落实各个时期的工作任务 2.制定西餐厅服务工作规范及工作制度并确保实施。 3.监督员工按照规范标准对客服务，实施奖惩制度。 4.处理宾客的投诉，不断改善服务质量。 5.抓好设备设施的维修保养，严格物资管理制度，做好餐厅安全和防火工作。 6.具有积极合作的精神。以热情的态度对待所有的工作，并乐于利用一切机会学习技能以便于改进自己的工作的技巧 7 具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情，包括任何工作要求的改变的。 8具有较强的团队精神，通过合作及对同事工作的支持达到团队的共同目标。 9丰富的餐饮及会议，宴会运作方面的知识和技能。 10 以客户为导向，并能够自信地建立和超越服务标准。 11 全面了解服务、餐饮成本控制、人力控制、酒水菜单编写、维护、采购、电脑和会计。 12.在九项能力资格认证中，人员管理沟通和计划安排为强项。

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

有真本事，欢迎面谈；滥竽充数，非诚勿扰。 本高端粤菜会所主营高端商务宴请、私房粤菜、精致位上菜品，现诚聘粤菜总厨。粤菜讲究清、鲜、爽、嫩、滑，尤为看重火候、刀工、汁酱与锅气，诚邀真才实学、技艺精湛之人加入团队。 全面负责厨房整体运营、团队管理、人员培训与出品把控，精通传统粤菜、新派粤菜、燕鲍翅参、高端海鲜、养生炖汤及精致宴席菜，负责菜品研发、菜单设计、食材把控、成本管控，保证出品稳定精致，并严格执行食品安全与卫生标准，打造高端会所专属出品体系。 应聘者需具备十年以上高端粤菜从业经验，五年以上总厨管理经验，必须拥有米其林餐厅、五星级酒店或国内知名高端餐饮会所任职经历。厨艺功底扎实，技术全面，具备极强的菜品研发与创新能力，拥有成熟的后厨管理经验，懂标准、懂流程、懂成本、重品质。为人踏实正直、做事严谨、执行力强，拒绝眼高手低、只会吹嘘、履历不实的人员，所有应聘者统一现场试菜、实操考核，以实力说话。 我们提供行业顶薪，待遇优厚，薪资面议且上不封顶，高端舒适的工作环境，团队氛围纯粹，无内耗。会所充分放权管理，尊重专业与手艺，为有能力者提供广阔发展平台，包吃住、福利完善，工作长期稳定。 诚邀深耕粤菜、技艺精湛、富有匠心的总厨加入，携手打造高端餐饮品牌，共谋长远发展。

SERVICE AND ORGANIZATION • Ensure compliance with the customer contract for its service by applying standards for all his services • Be the guarantor of a joyful environment within his perimeter.  • Support the creation of innovative and diversified events • Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. • Inform your manager of information from the field, dysfunctions observed in your department • Propose appropriate solutions. • Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. • Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. • Adapt the organization according to infrastructures, • Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary • Organize and distribute work for the restaurant team. • To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: • Establish, apply and monitor the application of health and safety standards in his department. • Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) • Ensure the maintenance and preservation of premises and equipment • Participate in the Health and Safety Unit. • Ensure good waste management in the service (sorting, collection…) • Ensure good management of dangerous products in the service (storage, protection equipment…) • Limit electricity and water consumption  ECONOMIC RESULTS: • Guarantee the operation of your service within a given framework (budget, performance, staff)  • Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. • Submit monthly economic results to your manager. MANAGEMENT • Demonstrate leadership • Adopt a coaching posture in your management • Ensure the reception, implementation and integration of GO/GEs in your department • Define personal objectives and support his team or its affiliates, and evaluate them • Supervise and lead in a transversal logic • Implement and comply with HR procedures and have them validated by your own manager • Manager by proximity: show, train and enforce • Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up • Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

岗位职责： 1.掌握所负责楼的房态信息，确保房间可正常入住； 2.随时对房间卫生、设施设备、各项物品及服务人员进行检查，确保酒店客房整体工作质量和服务质量； 3.负责制定公共区域清洁、消杀、设备保养工作计划并组织实施，落实检查工作，并合理安排楼层保养，使公共区域卫生达到标准； 4.跟进当日维修、保养情况，检查坏房的维修状况、前一天房间检测结果的情况； 5.为员工提供详细、精确、及时的反馈,对所辖员工进行岗位技能培训和工作指导； 6.经常性走动式检查，发现员工在工作中出现的问题和不符合酒店要求的，及时指出，予以纠正； 7.处理客人投诉及其他突发事件并向上级汇报； 8.以不同的工作方式来完成任务, 能迅速调整工作方式来配合不同情况；面临多种需求和任务时, 有能力应付和区分优先顺序来处理； 9.负责客房用品管理，下单采购、库存管理。 任职条件： 1.40周岁以下，大专（含）以上学历； 2.有酒店客房管理2年以上工作经验者； 3.熟练掌握客房楼层的业务状况及工作流程； 4.有客房设施设备的维护、保养及清洁知识； 5.具备团队管理能力与经验； 6.较强服务意识和经营意识； 7.责任心强，具有较高的政治水平和思想觉悟； 8.较强的沟通、协调能力； 9.熟练使用各类办公软件，精通普通话，具备一定的英语听说读写能力。

主要工作职责： 1、 确保遵循球会品牌承诺并始终提供专业而周到的对客服务。 2、 严格遵守服务流程和品牌标准，向我们的客人传递品牌信息以提高客人体验感和品牌感知度。 3、 确保客人在球会期间的各项服务需求（包括但不限于在客房、儿童娱乐室、健身房、更衣室、物业公寓）能有效满足，向客人提供优质服务并了解客人的喜好，维系高质量的客人满意度。 4、 建立长期优质的对客关系；能够按照标准操作流程做好日常清洁维护、设施设备管理、安全管理及有效地执行直属领导安排的工作任务。 5、 热情友好的问候客人，对客人的合理需求予以积极恰当的回应。 6、 定期检查工作区域内各项客用设施设备，对损坏和异常情况能够及时报修并跟进。 7、 能够管理工作区域内定额客用品，严格控制客用品消耗，并及时给予更换和补充客用品。 8、 妥善保管客人物品，能够按照失物招领流程处理客人遗落物品。 9、 维持工作区域（包括但不限于在客房、儿童娱乐室、健身房、更衣室、物业公寓）设施设备的正常运营和工作区域的卫生整洁。 10、积极乐观应对和处理客人的诉求。 11、能够准确掌握工作区域内各项服务的收费标准，能够提供及时并准确的结账服务。 12、积极参加所需工作技能的各类培训以提高工作能力及效率。 13、保持积极乐观的工作态度，做好本职工作，主动解决问题，能够始终清晰地与客人或同事进行交流。 14、按时按质按量完成工作。 15、遵守公司与部门的管理规章制度。 每周工作时间：40小时 任职资格： 1、 年龄：45岁以下。 2、 初中及以上文化程度。 3、 相貌端正，身体健康。 4、 能够用英语、粤语进行简单日常交流。 5、 有1年以上管家部服务员相关工作经验。 6、 工作踏实、细心；具有良好的职业道德、服务意识及沟通能力。 7、 强烈的责任感及自我激励能力。 8、 能在强压下胜任工作。 9、 良好的团队精神。 10、会使用基本的电脑系统操作。 11、能适应轮班。

以礼貌，高效的方式处理所有客人和内部客人的投诉或询问，并且跟进确保问题圆满解决。 Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up. 维持客人与同事间保持良好的工作关系。 Maintains positive guest and colleague interactions with good working relationships. 维修，保养和工程设备操作工作要与部门要求相一致。 Execute the Repair, Maintenance and Engineering Operations according to the departmental standards. 避免潜在危险的发生，遵从当地法律和法规。 Avoids unsightly hazards and complies with all local regulations and codes 确保所有工作区域干净整洁，在进行维护、维修的时候做好周边保护工作。 Ensures cleanliness of all work areas and protects the surroundings when executing duties. 确保及时完成工作单和预防性维护任务。 Ensure timely completion of work orders and preventive maintenance tasks. 熟悉并严格遵守员工手册中的规章制度，以及和酒店政策相关的消防、卫生、健康和安全的制度。 Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety. 根据安排参加酒店及部门的培训和会议。 Attends training sessions and meetings as and when required.

加入我们 我们在寻找愉粤轩米其林中餐厅主管，需要你对工作具有热情，热爱你所从事的职位。 坐落于精心策划的珠江新城，103层的国际金融中心把广州的地平线以崭新的姿态展现出来。处于这座现代化地标的顶端，四季酒店将改写这个一直被视为中国南部经济推动力城市的个人服务及设施的标准。从70层的酒店大堂伸展到100层高的餐饮和娱乐设施，是一个璀璨夺目的充满灯光的中心庭，而客人能从处于100层高的餐厅尽览毫无遮拦的广州及珠三角全景。 我们的信念，首重于如何互相对待，彼此树立榜样, 在与宾客，商业伙伴和同事间的交往之中，我们致力寻求互相沟通谅解的方式，也希望能夠得到别人同样的对待   工作职责 1. 负责使用酒店最高标准，完成上级指示的所有准备工作和餐厅/酒吧布置。 2. 根据部门服务流程和标准为客人提供或者协助其他工作人员为客人提供餐饮用品。 3. 根据酒店服务流程和核心标准为客人提供一个完整并且令人满意的客户用餐体验。 4. 负责完成账单和收银工作。 5. 负责追踪和完成所有采购订单，确保足够的日常供应。 6. 处理并且解决客户投诉。 7. 检查餐厅/酒吧前后区域的清洁度，监督服务质量以确保始终遵守餐厅/酒吧所有标准。   工作要求 1. 良好的英语沟通能力。 2. 具有2年以上同岗位相关工作经验。（有咨客经验者优先） 3. 熟悉高端餐厅运营管理和服务标准及工作流程。 4. 形象气质良好，了解餐饮和服务相关知识。 5. 有较高的处理突发事件的应变能力及对客沟通能力。 6. 能够讲普通话及具备在中国工作的许可。   加入我们你能够享有： 1. 建立一个长期的、全球性的职业发展机会 2. 最优秀的行业培训 3. 免费入住四季酒店，餐饮折扣优待 4. 红利分享及优厚的工资 5. 雇员服务奖 6. 年度员工派对/社交和体育活动   想要了解更多，请登录以下网站并关注我们： 四季酒店官网职位空缺：http://jobs.fourseasons.com/