The Role 岗位职责： 1. The basic responsibilities to ensure the smooth and efficient operation of cost control, storerooms, and receiving and to assist management in keeping the cost of food, beverage and other supplies to a minimum. 基本职责是确保顺利有效的成本控制,储物和接收,并协助管理层保持食物,饮料和其他供应商成本的最小化。 2. Inspects and tests goods whenever he/she deems necessary especially with regard to food & beverage items. 任何时候当他/她认为必要时,检查并测试货物，特别对于食物和饮料。 3. Has full and extensive knowledge of the hotel inventory system and is responsible for the maintenance of the system. Should there any system error detected, bring attention to DOF immediately. 对酒店库存系统拥有全面和广泛的知识，并负责系统维护. 一旦发现系统故障，应及时通知财务总监。 4. Maintains adequate control on all inwards and outwards goods into the loading dock and storerooms. 对所有进出收货区域及仓库的货物保持足够的控制。 5. To liaise with other departments on a regular basis to ensure over or under stocking is minimised. 定期与其他部门联络以确保过量或缺少的库存最小化。 6. Ensure current par stock levels are maintained and constantly reviewed. 确保保持当前的基准库存水平，并经常审查。 7. Introduces stringent cost control measures. 引入严谨的成本管理措施。 8. Monitors and investigates spoilage and recommends appropriate actions to reduce. 监督并审查破损并采取适当的措施减少损坏。 9. Co-ordinates with Dir of F&B and Executive Chef for performing recipe costings and recommended retail prices for food & beverage items. 与餐饮总监和行政总厨执行配方成本核算，并对食物和餐饮的零售价格提出建议。 10. Co-ordinates with Other Operating Departments for performing costings and recommended selling prices. 与其他运营部门就成本和销售价格进行合作。 11. Conducts monthly costings and ensures prompt submission of all month-end reports within deadlines. 进行每月成本核算，并确保按时上交所有月末报表。 12. Conducts and co-ordinates monthly stock takes of outlets and storerooms. 执行并协调每月对于零售点和仓库的存货盘点。 13. Conducts and co-ordinates stock take of operating equipment with concerned departments. 执行并与相关部门协调运营设备的存货盘点。 Talent Profile 能力&技能需求： College diploma required.  大专及以上学历。 3 to 4 years experience in Finance. 3至4年财务工作履历。 Accountant Certification required.  会计从业资格证。 Good command of both oral and written English. 良好的英语说写及沟通能力。

【职责内容】 职责说明： 1、负责前台服务热线的接听和电话转接，做好来电咨询工作，重要事项认真记录并传达给相关人员，不遗漏、延误； 2、收发公司的传真、复印文件，收发各类信件、报刊和文件。 3、负责来访客户的接待、基本咨询和引见，严格执行公司的接待服务规范，保持良好的礼节礼貌； 4、对客户的投诉电话，及时填写登记表，并于第一时间传达到客户服务团队，定期将客户投诉记录汇总给副总经理； 5、负责公司前台或咨询接待室的卫生清洁及桌椅摆放，并保持整洁干净； 职位要求： 1、熟悉办公室日常工作流程，熟悉考勤管理制度。熟练运用office办公软件。具备良好的形象气质、性格温和、有亲和力。 2、协调能力强，能承受一定的工作压力，能够按照公司既定战略开展工作。工作细致认真、责任心、原则性强。

岗位职责 1、协助准备所有的烤制配料及烤制各种面包、面包卷、早餐甜点及其他简单的烤制食品； 2、烹制菜肴时, 确保根据菜单和配方准备食品, 以确保食品的质量达到国际凯悦的标准； 3、做好并保持工作区域和设备的清洁工作。 岗位要求 1、西点相关专业，有饼房工作经验者优先考虑 2、有较好的学习能力及服务意识

岗位职责： 负责在指定的工作地点为客人提供餐饮服务，提供礼貌、专业、高效和灵活的服务 岗位要求： 1.专科学历或同等学历 2.对工作认真踏实，工作态度端正，能吃苦耐劳。 3.简单的食品、酒水知识，有一定的餐饮服务技能。 4.身体健康，仪表端正。

1.熟悉酒店前厅部整体运作与VIP接待运营。 2.熟悉投诉升级处理与体验修复。 3.熟悉忠诚计划运营。 4.熟悉服务创新与标准优化。

· 监督洗衣房各项标准和工作程序的执行。 · 就这些标准和培训需求提供持续性的改进建议。 · 熟知相关系统。 · 负责管理接班和交班工作，以确保交接班过程的有效进行 。 · 分发和收集钥匙。 · 处理洗衣房所有呼入和呼出的电话。 · 解决员工受到的不公正待遇问题。 · 依据工作量和高峰期等因素对工作进行分配及变更。 · 进行内部质量检查。 · 优先处理贵宾和难对付的客人 。 · 就客人和酒店的要求与客房部联系。 · 确保员工制服和酒店布巾及时得到清洗和派送。 · 就特别项目进行协调（如设备的例行维修和存货盘点）。 · 处理客人的特别要求。 · 确保部门内工作的一致性。 · 熟知酒店各部门、服务区域、布局、设施及其各自具体位置。 · .监管布巾存储区。 · 保持足够的库存水平。 · 按要求完成库存盘点工作。 · 进行交接班说明，确保了解酒店的工作和运营需求。 · 与上级领导和人力资源部一起进行人力规划和管理需求。

1.根据菜单和标准，烹制各种菜肴，确保菜品的质量、口味和呈现效果； 2.对菜品的色、香、味、形负责，不断提高烹调技术，改善制作方法； 3.严格执行《食品卫生法》和相关卫生制度，确保食品原料、加工过程和成品的卫生安全； 4.负责厨房和餐具的清洁和消毒工作； 5.合理使用原材料，减少浪费，控制食品成本。计划用料，精工细作，提高食材的利用率； 6.负责厨房的日常管理工作，包括人员分工、设备设施和器具的保养； 7.协调厨房与其他部门之间的工作，确保厨房的正常运转； 8.根据市场需求和季节变化，研发新菜品，丰富菜单。参与菜单的制定和更新工作； 9.与经理和服务员沟通，了解顾客对菜品的反馈，及时调整菜品花样与口味。虚心听取员工和顾客的意见，不断改进工作方法和菜品质量。 10.遵守相关规章制度，服从工作安排，保持良好的工作态度和团队合作精神； 11.完成上级领导交办的其他任务。 任职要求： 1.25-50岁，有大型食堂或餐饮企业工作经验者优先； 2.热爱厨艺，熟悉津鲁传统菜系。

1、负责研学与制定发展规划；2、负责研学项目的日常运行管理； 3、研学项目设计与实施； 4、研学团队的管理； 5、研学项目市场推广与合作； 6、研学项目质量监控与效果评估； 7、领导并协调研学团队工作。

About Four Seasons: FourSeasons is powered by our people. We are a collective of individuals who craveto become better, to push ourselves to new heights and to treat each other aswe wish to be treated in return. Our team members around the world createamazing experiences for our guests, residents, and partners through acommitment to luxury with genuine heart. We know that the best way to enableour people to deliver these exceptional guest experiences is through aworld-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us. About the location: Rising above the heart of the centralbusiness district and steps from shopping and historic neighbourhoods, FourSeasons Hotel Tianjin offers 259 elegant guest rooms and suites, fivespectacular dining options, a luxurious spa and state-of-the-art fitness centreplus sky-lit indoor pool, as well as the extraordinary event spaces includingtwo fabulous ballrooms. Business travellers will appreciate the Executive ClubLounge, while couples and families enjoying a getaway weekend will delight inthe thoughtful services and exceptional amenities for which Four Seasons isrecognized the world over. About the role The Security department is active 24 hours per day and is responsible for thedaily patrolling of public and office areas ensuring that losses from whateversource and by whatever means are minimized, security policies maintained andHealth and Safety regulations observed.  保安部每天24小时工作，负责公共区域及员工区域的巡视确保把任何资源和任何方式的损失降到最低，维护安全政策及观察健康与安全法规。   What you will do ⦁Patrol the publicareas regularly, including the guest floors and back of house areas, togetherwith perimeter of the hotel and grounds, car park and pool to prevent intrusionby unauthorized people or undesirables. ⦁Challenge any people discovered duringsuch patrols who arouse suspicion and check their credentials, in a discreetmanner, in keeping with the style of the property. ⦁Control the staff entrance and conductregular on-the-spot baggage checks of staff and contractors exiting thebuilding. ⦁Ensure, during routine patrols, thathealth and safety regulations are being observed and that all fire regulationsare met. ⦁ 定期巡视公共区域，包括客房楼层及后勤区域，同时还有酒店楼层，停车场和游泳池防止未经授权的人或者不受欢迎人物的进入。 ⦁为保障酒店财产安全询问任何在巡视当中发现的可疑人物并用一种礼貌谨慎的态度检查他们的证件。 ⦁控制员工入口及进行员工在场行李的检查，控制承包商进入酒店。 ⦁确保巡视过程中，健康与安全法规的执行，所有消防法规都符合要求。 What you bring  ⦁ A thorough knowledge of all operational aspects of a propertysecurity department and experience in handling administrative and managerialmatters. ⦁ Ability to work well underpressure and difficult situations. ⦁ Exhibits excellent guest relations/employeeskills. ⦁ 要有保安部各个方面的运行操作的全面知识，还要有处理行政管理事务的经验。   ⦁ 能够承受压力及困难 ⦁ 展现出优秀的宾客关系/员工技能 What weoffer:  ⦁CompetitiveSalary, wages, and a comprehensive benefits package ⦁Excellent Training and Developmentopportunities ⦁Employee Discount for stays at anyFour Seasons worldwide ⦁Complimentary Employee Meals ⦁具有竞争力的薪酬、工资和综合的福利待遇 ⦁完善的培训和发展机会 ⦁全球四季酒店的员工优惠 ⦁免费员工餐   Schedule & Hours: •Flexible.     灵活排班

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity  随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。 Registers and rooms all arrivals according to established procedures 按照既定工作程序为所有来客登记并安排房间。 Maintains intimate knowledge of departmental standards and procedures 熟知部门标准工作程序。  Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation 履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。 Maintains cashier float and ensures accurate daily report of all money received 保持库存现金限额并保证每日对所收现金进行准确报告。 Cashes hotel guest’s personal and travelers checks and assists with currency exchange 为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。 Keeps abreast of all modifications to accounting policies and procedures 随时留意会计政策和工作程序的变化 。 Responsible and attends to guest’s request of using the service of safety box at all times 随时负责回应客人关于使用保险箱服务的要求。 Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs. 熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。  Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist 处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。 Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels 熟悉洲际酒店和度假村集团的其它成员酒店，以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。 Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service 尽一切努力确保客人在离店时会对酒店的服务有很好的印象。 Performs the audit balances and prepares all works for audit in an orderly fashion 执行审计结余，并为审计工作进行各项有序的准备。 When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival 在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。 Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems 全面了解标准的预订工作程序，包括如何正确使用表格，如何读电传、电子邮件和留言，以及如何在预订系统内对房源情况进行解读。 Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand 按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。 Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times 随时保持前台工作区域的整洁和有序，并以此作为自己的个人兴趣和骄傲 。 Endeavors to maintain the high standards of the hotel with particular regard to the importance of IHG Loyalty Program member and other VIP’s and with reference to hotel and to be a health or safety hazard 力争保持酒店的高标准，特别注意洲际酒店集团忠实计划会员及其它贵宾的重要性，并重视酒店的健康和安全隐患等问题。

【岗位职责】  * 主做西式热菜及亚美餐系为主。请仔细查阅后再投递。 1、不断向餐饮部指出新的餐饮主向的工作计划。 2、保证所有的厨房正常工作。 3、检查厨师的仪容仪表及个人卫生。 4、确保所有采购食品的质量。 5、建立各种控制体系（卫生、成本等）正常运作、 6、极积开创新菜，制订餐厅的菜单、自助单及特殊菜单。 【岗位要求】 1、中专以上学历,同岗位工作经验五年以上。 2、接受过专业技术训练。 3、有丰富的技术及行政经验，熟悉西式烹调，其中在五星级饭店工作不得少于三年以上。 4、懂得成本核算，食物原料及食品营养知识。 5、身体健康，精力充沛

About Four Seasons: Four Seasons is powered by our people. We are acollective of individuals who crave to become better, to push ourselves to newheights and to treat each other as we wish to be treated in return. Our teammembers around the world create amazing experiences for our guests, residents,and partners through a commitment to luxury with genuine heart. We know thatthe best way to enable our people to deliver these exceptional guestexperiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us. About the location: Rising above the heart of the central business districtand steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjinoffers 259 elegant guest rooms and suites, five spectacular dining options, aluxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, aswell as the extraordinary event spaces including two fabulous ballrooms.Business travellers will appreciate the Executive Club Lounge, while couplesand families enjoying a getaway weekend will delight in the thoughtful servicesand exceptional amenities for which Four Seasons is recognized the world over. About the role Be responsible for all mise-en-place and setups as instructed by your superior in a sense that reflects the highest standards of the hotel. Serve or assist in serving items to guests according to the departmental service flow and standards. Provide a complete and satisfying experience to all guests in accordance to the service flow and hotel’s standard. 按照上级的指示，负责所有的布置和设置，以反映酒店的最高标准。 根据部门的服务流程和标准，为客人提供服务或协助客人提供服务。 按照服务流程和酒店标准，为所有客人提供完整和满意的体验。 What you will do To assist Supervisor in their tasks as well as your subordinates, if they need help.  To report duty in a punctual and well-groomed manners in accordance to the hotel’s standards. To execute other job-related duties as instructed by your superior. To arrange all bookings in accordance to guest requirements and operation priority. 协助上级和下属完成工作，如果他们需要帮助。 按照酒店的标准准时、整洁地报到。 执行上级安排的其他与工作相关的职责。 按照客人的要求和优先顺序安排所有预订。 What you bring Efficiency in your work, to be honest to the guests, superior and colleagues. Have a good attitude and be willing to learn. To have a basic understanding of English language. 工作效率高，对客人、上级和同事诚实。 良好的态度，愿意学习。 基础的英文能力。    What we offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Employee Meals 具有竞争力的薪酬、工资和综合福利待遇 完善的培训和发展机会 免费入住其他四季酒店及度假村 免费员工餐 Schedule & Hours Flexible. You will adhere to the working hours of Four SeasonsHotel Tianjin and will follow the government regulation. Combined with thenature of your position, you will be subjected to the Comprehensive WorkingHour System. 灵活排班 您的工作时间将按照国家规定，并遵循天津四季酒店的规章制度。结合您的工作岗位性质，您适用于综合工时制度。

【岗位职责】 岗位内容： 1. 开展和管理各种类型的会展活动，包括策划、组织和执行。 2. 管理客户关系，与潜在客户建立联系并与他们合作，以达成销售目标。 3. 制定销售计划和销售策略，以提高销售额和市场份额。 4. 协调销售团队工作，为客户提供优质服务。 任职要求： 1. 具备会展及销售相关领域的本科及以上学历； 2. 具备至少5年相关工作经验； 3. 熟练运用办公软件； 4. 具备出色的沟通、协调和团队管理技能。

1、通过手法及仪器，为顾客提供面部和身体的调理; 2、1—3年以上美容师经验，成手美容师，具备团队合作精神。 3、公司有教育部免费专业、系统的培训，教与练相结合，各阶段针对性的辅导，为您提供行业基础知识、沟通技巧、管理方法等全方位知识提升。 4、我们的福利待遇：提供精修住宿环境及干净卫生的工作餐，每年1-2次的免费旅游，超长春节假期，员工享受店内项目员工价，丰厚的活动奖励现金奖励等等。 5、工作地点（天津六家直营店 -河西，津南 可提供住宿 就近分配） 工作时间：上班：9：00 下班：三天早19：30 三天晚20：30（包含午晚餐时间） 6、薪资待遇:根据手法可保年薪，普通美容师薪资在6000-12000左右

【岗位职责】 1、负责西餐热菜的制作，确保菜品质量和口感符合标准 2、根据菜单要求准备食材，进行切配、腌制等前期准备工作 3、掌握各类西餐烹饪技法，包括煎、烤、烩、炖等 4、保持工作区域整洁，遵守食品安全和卫生规范 5、协助厨房主管进行菜品研发和创新 6、合理控制食材成本，减少浪费 【岗位要求】 1、热爱烹饪，对西餐热菜制作有浓厚兴趣 2、具备基本的西餐烹饪知识和技能 3、能够适应快节奏的厨房工作环境 4、具有良好的团队合作精神和沟通能力 5、身体健康，能承受一定的工作压力 6、有相关工作经验者优先，无经验者可培训

岗位职责 1、负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。 2、协助销售总监、总经理开发公关促销计划及制作预算。 3、与媒体、本地社区、客户及酒店总部保持密切联系，代表、宣传酒店形象。 4、保证所有的宣传资料和广告都达到集团的标准，维护酒店的良好形象和定位。 5、开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报道。 6、开发并跟进酒店的各项市场活动。 岗位要求 1、与媒体、各营销渠道及组织机构沟通并提供合适的材料以确保他们有足够的资料促销酒店的服务。 2、积极主动组织丰富的市场公关及广告媒体的会议活动。 3、发布酒店重大事件及促销新闻。 4、建立，保持与广告商和公共关系组织的关系。 5、在本地市场内，通过参加各种营销活动，树立饭店的形象。 6、负责各类材料、图片、数据库，资料库和文档等。 7、维护酒店和集团的形象。 8、监视并确保对竞争对手的活动有完全的了解，以便在制定战略时使用这些信息。 9、计划与协调酒店赞助的活动。 10、发现并组织有关赞助活动去提高酒店在市场的形象。 11、参与准备和制定部门/小部门/分部门的目标。 12、开发并执行市场公关/广告媒体计划去完成整个酒店的目标与媒体，并与公关客户保持联系。 13、参与准备战略计划。 14、积极地与主流媒体交流去提高酒店在市场的曝光率或撰写文章。 15、掌握市场营销数据。 16、主动承担发展，执行酒店年度公关计划和广告活动。 17、在销售总监的指导下，组织活动包括邀请媒体，本地重要人物，公司客户，旅行社和其他相关客人。 18、在团队内有效的工作。 19、遵守酒店酒店的行为准则。 20、遵守酒店酒店员工守则。 21、遵守酒店酒店的政策及程序。

岗位职责： 1、确保酒店大堂环境整洁、舒适，为客人提供良好的入住体验，确保客人在大堂内安全、有序地活动。 2、妥善安排当日工作，监督检查前台、服务人员的工作质量。 3、为客人提供咨询、预订、入住等服务，协助解决客人在酒店内遇到的问题，提供优质服务。 4、对客人的反馈及时回应，主动改进服务质量，提升客户满意度。 5、处理客人投诉，协助酒店领导和有关部门处理在酒店内发生的各种突发事件。 6、每天做巡视工作，监督酒店工作人员的仪容仪表、卫生状况、设备运行、以及安全等情况。 7、协助酒店管理层制定相关服务标准及流程，提升酒店服务水平。 任职要求： 1、大专以上学历，专业不限，接受过酒店管理相关培训。 2、熟悉酒店的各项管理工作流程和管理规范，具有较强的组织、管理和协调能力； 3、具备相当的培训能力，应变能力强。具备良好的气质，性格开朗，善于交际，具有全局观念、服务意识和较强的责任心、能承担较强的工作压力。

The Role 岗位职责: 1. Fill objectives set for the bar, assist in develop the marketing strategy. 完成为酒吧设定的各项目标，协助制定营销策略。 2. Responsible for attaining the revenue targets set out by the Restaurant Director. 负责达成餐饮总监设定的收入目标。 3. Be responsible for the creation and maintenance of the wine, beverage and cocktail lists for the restaurant and bar.   负责创作并维护餐厅与酒吧的葡萄酒、饮料及鸡尾酒酒单。 4. Sourcing of cigars and hard to locate liquors. Working with the purchasing department to acquire licences or products. 负责采购雪茄及稀缺酒款，并与采购部门协作获取相关许可证或产品。 5. Monitoring and maintaining of above.  对上述内容进行监控与维护。 6. To be responsible for the day-to-day running of the bar, ensuring that wine and beverage coverage is maintained at all times. 负责酒吧的日常运营，确保酒水服务全天候正常覆盖。 7. Minimize wastage and increase profits through tight control and stocktaking all beverage items (hard and soft) on a regular and frequent basis. 通过严格管控及定期频繁盘点所有酒水饮品（含酒精与无酒精），减少浪费，提升利润。 8. To tightly regulate the physical cash flow of the bar area ensuring that correct procedures and policies are being adhered to by all bar and wine waiters and tenders, implementing security steps to prevent the misuse and/or pilfering of monies and/or goods. 严格监管酒吧区域的现金流动，确保所有酒吧侍应生与收银员遵守正确的流程与政策，并实施安保措施以防止资金和/或物品的滥用和/或盗窃。 9. Keep a breast and up to date on information in the market place, competition. 持续关注市场动态与竞争对手信息，保持信息灵通。 10. Succession planning. 进行人才梯队规划。 Talent Profile 能力&技能需求： 2 year experience as a bartender. 两年以上调酒师经验。 Ability to satisfactorily communicate in English with guests, management and co- workers to their understanding. 具有英语与客人交流使其满意的能力，与同事之间相处和睦融洽。 Ability to provide legible communication. 具有良好的沟通，清晰的交流能力。 Ability to compute basic mathematical calculations. 具有基本的数学计算能力。 Ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time. 拥有良好的组织能力，保持全神贯注，在任何时间能思路清晰的向客人提供服务。 Ability to suggestively sell restaurant menu items, beverages and wines. 能够为客人提出建议推荐菜单上的品项，酒水以及葡萄酒。 Ability to access and input information into POS system. 能够熟练掌握零售点单系统，输入信息无误。 Ability to maintain good coordination and timing while serving orders quickly. 拥有良好的协调能力当为客人点单时候可以做到迅速快捷。 Ability to exert physical effort in transporting food and beverage guests. 具有良好健康的身体去运送给客人食物和酒水。 Ability to perform job functions with minimal supervision. 履行工作职能与督导能力。 Ability to work cohesively with co-workers as part of a team. 能够凝聚团队，团结友好。

The Role 岗位职责： 1. Implement Standards operational procedures to suit the concept and regulate the service. 制定适合餐厅的服务流程和标准。 2. Ensure all the staff have a thorough product knowledge by means of regular colleague training sessions and tests. 确保所有员工菜品知识的培训与测试。 3. Conduct regular strategy update meetings.  制定运营战略，更新会议。      4. Handle customer complaints efficiently and reply promptly. 能高效礼貌的回复或者处理投诉。 5. Monitor guest feedbacks and make action plan. 收集客人的反馈制定处理计划。 6. Oversee service sequence and ensure the guest experience is smooth. 督促员工按照服务流程为客人提供服务，确保客人的用餐体验。 7. Protect the health, safety and well-being of guests and colleagues.   保证所有用餐客人和员工的人身安全与安全 。 8. Adhere to any reasonable request or change to working time or area, within the parameters set out by company standards. 能随机应变处理客人的合理需求。   9. Comply with company grooming standards. 遵守公司的仪容仪表。 10. Split and delegate tasks between supervisors and restaurant team members. 区分主管与其他员工的工作职责。 11. Maintain high level of communication with colleague. 与员工保持高效的沟通。 12. Promote a motivated and high performing team committed to delivering high standards. 建立一个积极主动，能完成高标准服务的团队。 13. Attend daily and weekly operation meetings. 参加周或者月度的运营会议。 14. Attend key briefings and training sessions,take notes, follow up and action in a timely manner. 及时并加以跟进参加重要会议，培训，做好笔记。 15. Liaise with chef on menu creation. 与主厨和经理合作菜单。 Talent Profile 能力&技能需求： Acquire working experience in hotel/resort(preferably luxury brands). 拥有酒店工作经验(特别是奢华品牌的酒店)。 Have professional training in hospitality industry. 接受过酒店专业的培训。 Able to communicate in Mandarin or English fluently. 能够流畅的使用普通话或英语进行对话。 Having good communication skills. 良好的沟通能力。 Able to operate basic computer skills. 正确应用基本电脑系统。 Command organization system in our department,knowledge how to make or motivate people work, cooperate with other departments. 能够指挥本部门的组织系统，知人善任，调动下级的积极性，协调与其他部门的关系。

About Four Seasons: Four Seasons is powered by our people. We are acollective of individuals who crave to become better, to push ourselves to newheights and to treat each other as we wish to be treated in return. Our teammembers around the world create amazing experiences for our guests, residents,and partners through a commitment to luxury with genuine heart. We know thatthe best way to enable our people to deliver these exceptional guestexperiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us. About the location: Rising above the heart of the central business districtand steps from shopping and historic neighbourhoods, Four Seasons Hotel Tianjinoffers 259 elegant guest rooms and suites, five spectacular dining options, aluxurious spa and state-of-the-art fitness centre plus sky-lit indoor pool, aswell as the extraordinary event spaces including two fabulous ballrooms.Business travellers will appreciate the Executive Club Lounge, while couplesand families enjoying a getaway weekend will delight in the thoughtful servicesand exceptional amenities for which Four Seasons is recognized the world over. About the role Assist in the kitchen, contributing to the overallsuccess of the outlet, in accordance with corporate F&B guidelines, HotelF&B standards and financial goals. 协助厨房贡献于酒店整体成功，按照公司餐饮指导方针，实现酒店餐饮水平和财务目标。 What you will do The ability to handling and storage of all detergent and chemicals for cleaning. The ability to ensure that all operating equipment are in good working condition, properly stored and keep good control of par stock. Helps to monitor and enforce hygiene standard in accordance with the hotel requirement.  Participate in inventory and breakage prevention control. Shares responsibility for keeping all operating equipment clean and in good working condition. 正确使用和存储所有清洁剂和清洁用化学药剂。 确保所有管事部营运设备的正常运作；正确的存储及控制存储量。 根据酒店要求，落实卫生标准。 负责盘点及破损率的控制。 负责所有营运设备的清洁和维护工作。 What you bring Requires a working knowledge of division operations. Requires ability to operate computer equipment and other food & beverage computer systems Requires the ability to operate and utilize culinary production equipment and tools effectively. Requires reading, writing and oral proficiency in the English Language. 需要部门运营的工作知识。 需要操作电脑设备和其他餐饮电脑系统的能力。 需要有效的操作和使用厨房生产设备和工具的能力。 具备良好的英文阅读，写作，口语能力；  What we offer:  Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Employee Meals 具有竞争力的薪酬、工资和综合的福利待遇 完善的培训和发展机会 全球四季酒店的员工优惠 免费员工餐 Schedule & Hours: Flexible. 灵活排班

Responsibilities  工作职责 1. Checks in and out guest in an efficient and?friendly manner； 2. Handles all guest interactions with the highest level?of hospitality?and professionalism； 3. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. 1. 高效、友善地进行客人入住及离店业务办理； 2. 以高质量的待客之道及专业精神处理和客人的每一次互动； 3. 使用电脑程序办理客人入住、离店业务，运行日常报表及为抵店客人选择、预留房间 Preferred Qualification and Skills  优先考虑的资格与技能 1. College graduate or Certificate； 2. Requires reading, writing and oral proficiency in the English language; Prefer Japanese Speaker； 3. Good Communications skills and Computer skills； 4. Mandarin speaking is a must and work authorization in China is required. 1.本科学历及具有学历； 2.熟练的英语口语、书写及阅读能力；熟练的日语听说读写能力者优先考虑； 3.良好的沟通及电脑使用能力； 4.能够讲普通话及具有在中国工作的许可。

【职责内容】 美容师

【岗位职责】 1、负责酒店前台日常运营管理工作，确保接待流程顺畅高效 2、处理宾客入住、退房及问询服务，提供个性化接待方案 3、监督前台服务质量，定期培训前台员工业务技能 4、协调客房部、餐饮部等部门工作衔接 5、处理宾客投诉及突发事件，制定应急预案 6、管理前台备用金及账目核对工作 7、执行前台标准化操作流程并持续优化 【岗位要求】 1、具备酒店前台或相关岗位工作经验者优先 2、普通话标准，掌握基础英语会话能力 3、熟练使用酒店管理系统及办公软件 4、具备较强的服务意识和应变能力 5、能适应倒班工作制 6、良好的团队协作精神与沟通能力 7、形象端正，举止得体

The Role 岗位职责： 1. Responsible in all secretarial and office administrative work of Engineering department. 负责工程部所有秘书和办公行政方面的工作。 2. Assistant Engineering management team to ensure good communication within the department, with other hotels departments. 协助工程管理团队与部门，及酒店其他部门良好的沟通。 3. Assistant Engineering management team in control offices supplies. 协助工程管理团队严格控制办公用品费用。 4. Familiar with hotel's policies and assist Engineering management to do the Engineering department. 熟悉酒店的各项政策，协助工程管理团队做好工程部人事、物资设备等的文档管理。 5. Familiar with hotel's finance policies and assist Enginnering management to do the taxi claims and other reimbursement process,keep in a good communications with finance team. 熟悉酒店的财务流程，按质按量完成财务报销流程，保持和财务部良好沟通。 6. Finish other works. 完成上级安排的其它各项工作。 Talent Profile 能力&技能需求： Bachelor's degree in Business Administration, Marketing, Hotel Management, or related major. 学士学位，工商管理、市场营销、酒店管理或相关专业。 Experiences in luxury hotel at similarcapacity is an advantage . 同等奢华酒店经验。 Proficient with Microsoft Windows other software. 熟练操作微软等操作系统。 Excellent spoken and written communication skills in both English and Mandarin are a must. 必须具有良好的中英文交流及写作能力。 Ability to prioritize, follow up and be well organized with good attention to details. 有优先考虑问题的能力，跟进和组织能力，注重细节。