职位描述 1.按照酒店要求，完成前台接待员系统培训内容。 2.随时以友好的态度及热情的语言，为每一位客人提供专业，快捷，个性化的服务。 3.按照酒店的标准操作程序，为所有宾客办理入住登记手续，退房手续，并且以自身专业的工作技能给每一位宾客留下美好的印象。 4.按照酒店标准，掌握酒店各类产品知识，随时准备回答客人提出的各类问询，在不能解决时，及时上报至上级主管，确保宾客需求得到合理回复。 5.按照集团要求，关注长期支持洲际酒店的客人，特别是优悦会会员，尽量为此类重要宾客提供高标准服务。 职位资格和技能 1.年龄在18-28岁之间。  2.男性身高172cm以上，女性身高162cm以上 3.形象气质佳，电脑操作熟练，英语口语流利。  4.有1年以上国际品牌酒店同等岗位优先考虑。

【岗位职责】 1、协助宾客提拉行李及行李寄存服务。 2、为有需要的宾客提供委托代办服务。 3、确保交班本上记录的每一件事情都已经落实。 4、确保所接收的行李和包裹的安全，并存放在合适的地方。 5、记录未完成的工作交给下一个班次。 6、管理行李房，确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。 【岗位要求】 1、工作认真、作风细致、吃苦耐劳、反应灵活。 2、热情大方，具有服务意识。

岗位职责/职位描述 ·         Collects soiled laundry from room attendants card for delivery to laundry room ·         从客房服务生处取得脏客衣，并送至洗衣房 ·         Collects and delivery clean laundry from laundry room to service areas ·         在洗衣房收集洗干净的布草并将其送至服务区域 ·         Familiar with laundry washing process ·         熟悉客衣的洗涤流程。 ·         Familiar with fabric properties and various washing symbols ·         熟悉织物性能和各种洗涤符号。 ·         Familiar with the properties of all kinds of cothes ·         熟悉各种衣物的性能。 ·         Understand the identification techniques of laundry dirt and predict the possibility of decontamination ·         了解衣物污垢的辨别技术及预测去除的可能性。 ·         Strong sense of responsibility, earnest and careful , quick response ·         责任心强，认真仔细，反应敏捷。 ·         Maintain and execute Finance standards and procedures. ·         遵照所有财务标准工作程序。

【岗位职责】 1、确保餐厅政策和程序与品牌标准相符并得到贯彻和执行。 2、根据员工需求制定和实施相关培训计划并对他们的学习情况做出评估。 3、在制定计划及时发现和弥补服务标准上的不足加以弥补并在之后予以贯彻和执行。 4、指导下属的工作以确保相关政策和程序的执行。 5、和厨房保持及时有效沟通。 6、帮助团队成员指定培训计划。 7、协助餐厅经理进行培训。 8、保持并提升与下属员工的良好工作氛围和恰当的工作关系。 9、严格执行员工仪容仪表规范。 10、问候客人，解决客人提出的各种意见及问题，随时保持销售意识以增加收入。 11、在客人点单时向他们推荐餐厅的食品及饮料。 12、保持并不断拓展与客人的良好关系。 13、和相关供应商订货以确保合理的库存。 14、制定每周工作排班。 15、能在经理不在时执行经理职责。 16、有能力完成所有工作以及经理安排下来的工作。 17、能相应的对食品促销等活动提出自己的合理化建议。 18、制定培训计划并实施。 19、丰富的食品饮料服务知识。 20、有灵巧的处理对客关系的技巧。 21、有相关的管理资质证书。 【岗位要求】 1、有现代的餐饮运营及管理经验。 2、有5-8年的餐饮运营的相关工作经验。 3、在同级酒店最少2年的同职务工作经验。 4、良好的运营及管理经验。 5、良好的个人仪表。 6、性格开朗、自信。 7、很好的与各级同事沟通，能指导并激励员工。 8、良好的英文听说水平。

1. 前厅行李员 2. 餐饮服务实习生 实习时间6个月及以上 形象气质佳，有良好的沟通能力，会简单的英语交流

【岗位职责】 1、按标准清洁客房、补充客用品，保持工作车、工作间及责任区整洁； 2、尊重客人隐私，及时响应需求，处理投诉，提供高质量服务（含开夜床）； 3、检查并补充客房酒水，及时上报物品损坏或缺失情况； 4、遵守安全制度，妥善保管通用钥匙； 5、完成上级交办的其他任务。 【岗位要求】 1、高中或职校学历，1年以上同岗位经验； 2、具备较强的计划、组织、沟通能力； 3、身体健康，吃苦耐劳，能承受工作压力； 4、熟悉清洁剂使用及客房清洁标准。

Administration 1.Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. 2.Oversees the preparationand update of individual Departmental Operations Manuals.. 3.Conducts regular divisionalcommunications meetings and ensures that departmental briefings and meetingsare effective and conducted as necessary. Customer Service 1.Ensures that all associates deliver the brandpromise and provide exceptional guest service at all times. 2.Ensures that associates also provideexcellent service to internal customers in other departments as appropriate. 3.Spends time in public areasobserving associate-guest interaction and talking with guests, working throughHeads of Department to coach associates in guest service skills as necessary. 4.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 5.Maintains positive guest and associate interactions with good working relationships. Financia 1.Maximizes associateproductivity through the use of multi-skilling, multi-tasking and flexiblescheduling to meet the financial goals of the business as well as theexpectations of the guests. 2.Ensures that each profitcenter (e.g. Outlet, Bar, Banquets) is operated in line with maximizing profitwhile delivering on the brand promise. 3.Ensures that each costcenter (e.g. Stewarding) operates with the lowest possible cost structure whilealso delivering on the brand promise to the guest. 4.Coordinates the preparation of the AnnualBusiness Plan for Food andBeverage. 5.Analyses business performance strategically tofacilitate accurate and meaningful forecasting, involving the respectiveDepartment Heads as appropriate. Prepares, utilizes and updates an Annual Marketing Plan, broken down as necessary by department. 5.Manages costs proactivelybased on key performance indicators, working through the respective Department Heads as appropriate. 6.Ensures that all hotel,company and local rules, policies and regulations relating to financial recordkeeping, money handling and licensing are adhered to, including the timely andaccurate reporting of financial information. 7.Assists in the inventorymanagement and ongoing maintenance of hotel operating equipment and otherassets. 8.Participates in weeklyyield and revenue management meetings actively, overseeing the appropriatepricing structures to maximize yield and overall profits in Outlets. Marketing 1.Prepares, utilizes andupdates an Annual Marketing Plan, broken down as necessary by department. 2.Evaluates local, nationaland international market trends, vendors and other hotel/restaurant operationsconstantly to make sure that the hotel’s own operations remain competitive andcutting edge. 3.Encourages Department Heads to look for Marketingand Public Relations opportunities to increase awareness and ultimatelybusiness. Operational 1.Ensures that all companyminimum brand standards have been implemented, and that optional brandstandards have been implemented where appropriate. 2.Monitors all operations,especially during peak business periods, working through the respectiveDepartment Heads to make adjustmentswhere necessary. 3.Provides feedback on theresults of the Hysat and ensures that therelevant changes are implemented. 4.Works closely with other LeadershipCommittee members in a supportive and flexible manner, focusing on the overallsuccess of the hotel and the satisfaction of hotel guests. 5.Ensures that Food andBeverage associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”. 6.Ensures that all associatesare up to date with the availability of seasonal and new products on themarket. 7.Tastes and monitors thefood and beverage products served throughout the operation, providing feedbackwhere appropriate. Human Resources 1.Oversees and assists in therecruitment and selection of all Food and Beverage associates. Ensures thatDepartment Heads follow hotelguidelines when recruiting and use a competency-based approach to selectingtheir associates. 2.Oversees the punctualityand appearance of all Food and Beverage associates, making sure that they wearthe correct uniform and maintain a high standard of personal appearance andhygiene, according to the hotel and department’s grooming standards. 3.Maximizes the effectivenessof Department Heads by developing each oftheir skills and abilities through the appropriate training, coaching, and/ormentoring. 4.Conducts annual PerformanceDevelopment Discussions with Department Headsand supports them in their professional developmentgoals. Ensures that they inturn conduct annual Performance Development Discussions with their associates. 5.Ensures that each Head ofDepartment plans and implements effective training programmers for theirassociates in coordination with the Learning Manager and their Departmental Trainers. 6.Encourages associates to becreative and innovative, challenging and recognizing them for theircontribution to the success of the operation. Other Duties 1.Is knowledgeable instatutory legislation in associate and industrial relations. 2.Understands and strictlyadheres to Rules and Regulations established in the Associate Handbook and theHotel’s policies concerning fire, hygiene and health and safety. 3.Maintains strong,professional relationship with the relevant representatives from competitorhotels, business partners and other organizations. 4.Responds to changes in theFood and Beverage function as dictated by the industry, company and hotel. 5.Carries out any otherreasonable duties and responsibilities as assigned.

岗位责任 1、负责员工餐厅日常餐食的准备与烹饪工作 2、确保食品卫生安全，严格执行厨房卫生标准 3、合理控制食材成本，避免浪费 4、维护厨房设备，保持工作区域整洁 5、配合完成每周菜单制定与食材采购计划 【岗位要求】 1、具备基础烹饪技能，能独立完成大锅菜制作 2、持有有效的健康证明 3、工作细致认真，有责任心 4、有团队合作精神，服从工作安排

【岗位职责】 - 负责酒店所有视觉设计内容与输出品质。 - 参与摄影与视频素材创意指导。 - 完成活动视觉、餐饮推广素材设计。 - 维护酒店视觉资产库与品牌模板。 - 跟踪设计趋势，提升品牌整体审美呈现。   【任职要求】 - 2 年以上奢华酒店或高端品牌设计经验。 - 熟练 PS/AI/ID 等软件；具摄影或短视频能力者优先。 - 审美强、理解需求准、注重细节。 - 跨部门沟通能力好，能在多任务环境下高效交付。

岗位一：负责协助洗衣房简单的日常工作 （运送布草，分类整理衣物） 岗位二：负责协助厨房简单的日常工作 （配菜、分菜，切菜等） 岗位三：负责协助防损部查看监控的日常工作 （需上夜班、轮班制，查看监控、听报警铃声及时反馈、接听电话等） 以上三个岗位可任选其一 岗位要求： 1.持有残疾人协会颁发的残疾人证书 2.具有一定的适应岗位工作的能力 3.服从工作安排

岗位职责 1.要熟知菜单、食品配方及其它方面的知识，以向客人推荐各种食品及饮料。 2.清洁并擦亮所有器皿。 3.保持工作场地及餐具室内物品的齐全、干净、整洁。 4.添加所需的布品及操作设备。 5.从仓库内领取物品。 6.根据标准的手册来完成服务工作。 7.根据餐厅的规定来摆放餐桌。 8.结束服务后，要清理所有的饭菜，并清洁桌面。 岗位要求 1.热情好客，有服务意识。 2.对工作认真踏实，工作态度端正，能吃苦耐劳。

【岗位职责】 1、负责酒店客房、会议、餐饮等产品的销售策略制定与执行 2、开发维护大客户资源，建立长期稳定的合作关系 3、完成月度、季度销售指标，跟踪回款进度 4、收集分析市场动态及竞品信息，及时调整销售方案 5、做好客户接待。 【岗位要求】 1、中专及以上学历，市场营销、酒店管理相关专业优先 2、3年以上高星级酒店销售经验，有客户资源者优先 3、熟悉酒店运营规则及销售渠道管理 4、具备优秀的商务谈判能力和抗压能力 5、能熟练使用Office办公软件及酒店管理系统

【岗位职责】 1、 熟知当天订餐情况，注意记录宾客的特别活动(如生日庆祝会)，应及时向主管汇报。 2、 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。 3、 迎接宾客，引导宾客到预订台位或宾客满意的台位。 4、 客满时，负责安排好后到的宾客，使宾客乐于等位。 5、 随时注意听取宾客的意见，及时向上级反映。 6、 随时注意在接待工作中的各种问题，及时向上级反映和协助处理。 7、 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。 8、 向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐。 【岗位要求】 1、中专毕业或具有同等学历，经过餐饮服务培训。 2、有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。 3、掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和简单的烹制方法。 4、工作主动、热情、认真，责任心较强。 5、身体健康，仪表端庄。

·         Check and count all goods to be received per approved purchase order or daily market list. ·         根据采购申请单或每日食品订货单核实和清点验收的货品。 ·         Ensure that goods are in order, of good quality and according to the established specifications ·         确保所有所收的货品符合采购订货要求、质量良好且符合具体规格要求。 ·         To reject all goods which do not meet the specifications ·         退还不符合验收标准的货品。 ·         To move accepted products to storage areas immediately to minimize employee theft and deterioration of product quality ·         尽快将验收合格的货物移交仓储区域，减少和避免员工偷盗以及货物腐烂变质等。 ·         To ensure proper documentation on all goods delivered to the hotel as well as those returned to the suppliers. ·         保存酒店所有收货物品及退还货品的相关凭单。 ·         To summarize and record all goods purchased by the hotel on a daily basis ·         每天对酒店采购的货品填写收货记录汇总。 ·         To ensure the cleanliness of the Receiving Bay by liaison with Store helper or Stewarding Staff whenever cleaning is required. ·         根据需要联系仓库搬运工或管事部员工清洁收货通道，以确保收货台的清洁。 ·         To be well versed in all descriptions and types of operating equipment for the Hotel, including maintaining catalogues, sample pictures of such items for reference. ·         熟悉精通所有酒店经营设备的型号和规格等内容，包括保存好产品目录，样品图片以及产品的其他相关资料 ·         Performs other duties as required ·         履行其他规定的职责。

岗位职责： 1.对任何安全隐患保持关注和警惕性，杜绝一切安全隐患。 2.确保所有的安全警示标志完好，积极配合工程部们发现和报告不符合安全标准的标识并及时更换。 3.确保健身区的每一台器材每个班次都进行清洁，并保证器材的运动良好。 4.确保清洁用品和保养用品的完好和充足，并进行定期的维护保养以延长其使用寿命。 5.确保更衣室的一次性用品数量充足，及时更新即将用完的物品，而不需要等到客人要求才进行。 岗位要求： 1.有相关工作经历者优先 2.积极主动，活泼开朗 3.英语日常交谈 4.中专及以上学历

PRIMARY RESPONSIBILITIES 主要职责 - Cleans and maintains areas of responsibility according to set standards and procedures 根据正确标准和程序，清洁和维护所负责区域 - Butler inspects all rooms before VIP guest arrival, to ensure that the amenities are placed in accordingly and rooms are prepared. 管家检查所有到达VIP的房间，确保客房的清洁达到标准，为客人准备的舒适物品放入房间内。 - Go over the Daily logs to know the Hotel’s operations for the day; any issues pertaining to guests to follow up; all the VIPs arriving, in-house and departures. 了解就酒店每日运行情况，根据客人喜好所需要的跟踪服务，熟悉当日即将抵达，住宿和离店的重要客人。 - To access Opera to read up on guest’s profile to know their preferences. 进入电脑操作系统，了解客人喜好。 - Inspect the occupied rooms for cleanliness and maintenance. Assist in arranging guest belongings and coordinating resolution of all Engineering problems. 检查住客房间的清洁和维护状况, 为客人整理和安排物品。并对房间内的任何缺陷或问题及时与工程部协作，确保及时地修理或解决。 REQUIREMENT 岗位职责 - Minimum 2 years experience in a similar capacity in a luxury hotel environment 2年以上5星级酒店相关工作经验。 - Fluent in English and local language 流利的英语和当地语言 - Good level of engagement with guests 良好的对客服务意识。

【岗位职责】 1、负责酒店总机电话接听、转接及留言服务，确保及时准确地处理所有来电； 2、为客人提供酒店服务信息咨询，包括客房预订、餐饮、会议等各类信息； 3、处理客人的紧急呼叫及特殊需求，协调相关部门快速响应； 4、记录并跟进客人的投诉或建议，及时反馈至相关部门； 5、维护总机设备的正常运行，确保通讯系统畅通无阻； 6、协助前台及其他部门完成临时性工作任务。 【岗位要求】 1、普通话标准，具备良好的语言表达能力和沟通技巧； 2、具备较强的服务意识，能够耐心、细致地处理客人需求； 3、能适应倒班工作制（含夜班），具备一定的抗压能力； 4、熟悉酒店基本业务及服务流程者优先； 5、具备基础的电脑操作能力，能熟练使用办公软件； 6、工作态度端正，责任心强，具备团队协作精神。

岗位职责 1、随时为客人提供准确、快捷、礼貌的服务，必须在电话铃声三声之内接起电话。 2、掌握客房状况和预订状况，以及向订房单位或个人索取必要的预定资料,确保电脑中的预定信息齐全。 3、处理传真和电话预定，准确在电脑系统中输入房间预定，并在当天及时回复和确认。 岗位要求 1、中专学历或同等文化程度。具有1年以上从事酒店工作经历。 2、熟悉电脑操作。 3、具有良好的中英文表达能力。

Front Desk Agent： 前台接待员： ---To provide check-in, billing check, exchange room, extend room, early check-out, check-out, Fapiao service. 为客人办理入住、查账、换房、延房、提早退房、退房、开发票或换发票手续。 ---To provide guest best service as well as handle the daily reservations and check-in and check-out of guests. 向客人提供优质服务，同时操作好每日的预订以及向入住和退房的客人提供服务。 Job Requirement： 岗位要求： ---Be familiar with using Opera system ---熟悉opera系统操作 ---Effective communication skills in both Chinese & English. ---有效的中英文沟通能力。

MAJOR RESPONSIBILIES 責任概要 : Greet and serve the guest by Marriott standards of food and beverage quality, presentation and sanitation, and in a gracious and professional manner. Display aggressive hospitality through positive personality with both guest and fellow associates. Take pride in all facets of service with a clean professional appearance and keep a sparkling clean dining room at all times. 用万豪的标准去欢迎和服务客人，提供给客人高质量的食物和酒水，做个亲切有礼的主人。在客人和同事面前都要展示出有礼貌的，有上进心的一面。在任何时候都要展现出干净利落的专业的服务和保持灿烂的笑容。 SPECIFIC DUTIES 工作任務 : 1. Follow all Marriott policies and procedures. 遵守所有万豪的政策和程序。 2. Comply with the “clean as you go” policy. 完成“所到之处无一物”的原则。 3. Report to work on scheduled days at the scheduled time. 按照工作时间表按时上班。 4. Report to work in uniform following all appearance standards. 上班时遵守仪容仪表和制服制度。 5. Work as a TEAM. 工作中保持团队精神。 6. Follow all safety policies to ensure a safe work area. 遵守所有安全制度，以塑造一个安全的工作环境。 7. Honour all reasonable work-related requests made by a manager or supervisor, which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel. 尊重所有来自经理和主管合理的相关工作请求，即使超出你的工作范围，也要达到使客人满意为整个酒店服务。 8. Check out with your supervisor before leaving your station or the floor for any reason. 因为任何理由离开你的工作岗位之前先汇报你的主管。 9. Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, ashtrays, flowers, lamp, clean cutlery and glassware. 检查你的工作区域，把最先要打开的都打开，清洁桌子椅子，准备好盐，胡椒，糖，烟灰缸，花瓶，餐具和杯子。 10. Do all necessary opening and closing side work according to the side work schedule. 做好所有必要的开档和关档的工作记录表。 11. Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc. 准备好所有必要的工具：托盘，笔，纸巾，酒刀。等等。 12. Develop a complete knowledge of menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. Know the use records. 熟悉菜单上的各项菜，他们的装饰，内容和调制品。准备正确的简明扼要的回答客人提出关于菜单上的问题。 13. Operate the Point of Sale terminal correctly and follow all Marriott check-closing procedures. 正确运行销售终端的要点并且遵守所有万豪收档程序。 14. Practice aggressive hospitality and use Suggestive Selling techniques when taking guest’s order. 当为客人点单时试着用积极的亲切的销售技巧来建议客人。 15. Develop a good knowledge of beverages, liquors, and wine service. 发展酒品，酒类和服务酒的知识。 16. Pick up and present food and beverages according to standard service procedures. Properly bus the table throughout the meal. By dessert, all condiments, dirty dishes and silverware should be cleared, except sugar and appropriate silverware and beverage glasses that are not empty. Pay special attention to finer points of service, i.e., replacing ashtrays, water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation. 根据服务程序的标准跑菜和上菜。在整个用餐过程中适当摆放餐桌。上甜品时，所有调味品，脏盘子和餐具必须换干净的，除了糖和适当的餐具还有饮料杯不能为空。特别注意服务的要点，比如，放回烟缸，上茶，上完主菜后再检查，保持适当的仪态，不要闲谈。 17. Clean and reset the table according to standard procedures. 根据服务流程的标准清洁并重新摆台。 18. Chewing gum or smoking is not allowed while on duty. 上班时间不能吃口香糖和抽烟。 19. Attend all meetings or training seminars as required. 参加所有的必要的会议和培训讨论。 20. Study and follow the Associate’s Training Manual. 学习并遵守员工手册。

1、熟悉酒店的政策和程序。 2、全面了解并熟悉酒店食品和饮料等菜单内容，能够清楚详细地呈现给客人，了解客人用餐需求并提供适当的建议。 3、准时参加部门的餐前会议。确保餐厅包厢及公共区域物品都按标准摆放，开餐前所有物品必须准备得当，并做好餐后收尾工作。 4、确保客人用餐区域卫生的干净和整洁，了解酒店食品，积极为来客推销。 5、热情、周到、友好的主动为客服务，解决客人用餐遇到的困难。 6、服从部门领班、主管、总监的管理，认真完成当班安排的所有工作。 7、积极参加酒店安排的各项培训，不断提高自己的业务素养，熟悉部门各项操作流程，发现问题及时上报。 8、有活力、有热情的完成部门及酒店安排的其他工作

Provide special expertise and handle all repair and maintenance of Audio and Video, PABX, CCTV, CATV, fire equipment and all weak voltage related work & activities 对音频和视频设备、电话交换机、CCTV、有线电视、消防设备和所有弱电相关的工作和活动提供相关的专业支持和维修保养 Responsible for servicing and attending to repairs on various types of electronic equipment such as Amplifiers, Microphones, Loudspeakers, Tape and Video recorders and all others weak voltage equipment and facilities      负责对各种类型的电子设备，如，功放、麦克风、扬声器、录音和录像机及所有其他弱电设备和设施提供维修和相关服务 Carries out repair and maintenance on Audio and Video panels and equipment. 对音频和视频面板和设备进行修理和维护 Installs Audio and Video equipment in ballroom/ function rooms and guest rooms on request. 需要时在宴会厅/会议室和客房安装音频和视频设备 Operates audio, video and TV equipment as requested 需要时进行音频、视频和电视设备的操作 Attends to all types of repair and maintenance work in the Hotel premises including any new additions / extensions to the Hotel or any other properties maintained by the Hotel. 处理酒店范围内的各类维修和保养工作，包括酒店的新增和延伸设施或由酒店提供维修保养的任何其他物业。 Participates in Hotel Energy Conservation Program. 参加酒店节能计划 Use initiative and foresight to undertake tasks outlined within the preventative maintenance program without the direction of the Shift Engineer/Chief Engineer. 在没有当班工程师/总工程师指导的情况下，主动并预见性地实施预防性维修计划中规定的任务。 Responsible for servicing and attending to repairs on various types of equipment such as laundry equipment, kitchen equipment, heating, ventilating and air conditioning equipment, including motors, pumps, fans, water treatment plants, sewage treatment plant and electricity generators, electric lights & powers, CCTV, telephone, TV,  fire lives and safety equipment & system. 负责各类设备的检修和相关服务，如，洗衣设备、厨房设备、加热设备、通风和空调设备、包括发动机、泵、风扇、水处理装置、污水处理装置和发电机、电灯和供电、CCTV、电话、电视、消防、生命与安全设备和系统。

基本要求： 1.在校学生，专业不限，旅游管理、酒店管理优先 2.形象气质佳，沟通良好，有服务意识，踏实肯干、责任心强 3.能适应酒店班次实习期≥3 个月，能稳定出勤 4.无经验可培训，提供岗前带教 实习岗位： 预定员、前台、礼宾员、专职管家、客房服务员、中餐厅服务员、自助餐厅服务员、欢乐大使sc、救生员

协助部门完成工作，具体岗位面议 具有良好的沟通能力和团队合作精神、服从领导安排。 履行所规定的其它合理的职责和责任。 对待工作积极认真负责，热爱酒店行业，稳定性好。