Function as primary support to the Director of Human Resources including activities in planning, organizing and executing activities leading to the training and development of qualified associates. 支持人力资源总监计划、安排和实施各种活动，以培训和发展优秀员工。 Prepare annual training plan according to training need analysis of each department and the recommendation from the Leadership Team. 根据部门培训需求和管理层的要求准备年度培训计划。 Design, organize and facilitate training activities and programs according to the training plan and monthly training schedule. 根据培训计划和月度培训日程，设计、安排和实施培训。 Develop and conduct effective orientation programs for new-hired hotel managers and associates. 为新入职员工和经理设计并讲授入职培训。 Assess training effectiveness by carry out course evaluation and regular meetings with Leadership Team. 通过对课程的评估及与管理层的定期会议，对培训效果进行评估。 Sourcing, obtaining or developing training courses, training aids and materials. 发掘、获得和设计培训课程及培训资料。 Ensure the number of training hours being completed based on Marriott and hotel requirement. 根据万豪的标准，保证培训小时数的完成。 Facilitate Train-the-trainer programs to equip key supervisors with basic training skills. 为关键岗位的主管开展培训师课程。 Provide advice and assistance to managers and associates on all matters pertaining to training. 为经理和员工培训提供建议和支持。 Attend departmental 15-minute training and give feedback to trainer. 参加15分钟培训并给予反馈。 Source and organize training and development program for supervisory and management associates. 为主管和经理开发和安排培训课程。 Co-ordinate the implementation of Corporate Management Training. 协调公司管理培训。 Prepare training assessment report and monthly training report. 准备培训评估报表和月度培训报表。

1. Constant customer contact directed towards existing customers and potential customers. 与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2. Identifies and handles sales leads effectively and efficiently. 高效认知和掌握销售线索。 3. Represents the hotel and participates in domestic and international sales activities. 代表酒店参加国际及国内的销售活动。 4. Creative contribution to product and sales development. 发挥创造力，为开发酒店产品和拓展销售做出贡献。 5. Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews. 仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标。 6. During sales calls, carries out "cross selling" in accordance with corporate and divisional guidelines. 在销售拜访的活动中，按照集团和亚太区的集团规定实施交叉销售。 7. Monitors and reports on market and competition within own market segment. 在所负责的市场区域内，监视和报告市场及竞争者的情况。 8. Prepares and updates customer management reports and ensures all necessary follow up work is carried out on time. 准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进。 9. Active distribution of product information and creates awareness in the markets and business segments or responsibility. 积极地传播产品信息，在负责的市场内营造酒店的知名度。 10. Participates in planning and realization of sales campaigns together with the Sale Manager within defined market segments. 在所负责的区域内，与销售经理一起计划销售攻势，并确保其实现。

【职责内容】 职责说明： 1、对公司加盟店进行产品知识、手法技能等相关知识培训； 2、协助加盟店做好开业前的筹备、宣传及驻店扶持工作； 3、对所管理的加盟店开展技术和销售培训，提升加盟店业绩； 4、针对加盟店制定活动方案，维护所辖区域市场； 5、市场同类产品信息收集及反馈。 职位要求： 1、人品端正、皮肤好、气质佳，有美容师或者美容导师从业经历； 2、性格活泼开朗，善与沟通交流，语言表达能力强，具有良好的职业素质； 3、女士优先，年龄在20—45岁之间。 能够经常出差；  4、美容养生、市场营销等从业经验； 5、有培训及管理美容店相关经验优先。

【职责内容】 职责说明： 1、对公司加盟店进行产品知识、手法技能等相关知识培训； 2、协助加盟店做好开业前的筹备、宣传及驻店扶持工作； 3、对所管理的加盟店开展技术和销售培训，提升加盟店业绩； 4、针对加盟店制定活动方案，维护所辖区域市场； 5、市场同类产品信息收集及反馈。 职位要求： 1、人品端正、皮肤好、气质佳，有美容师或者美容导师从业经历； 2、性格活泼开朗，善与沟通交流，语言表达能力强，具有良好的职业素质； 3、女士优先，年龄在20—45岁之间。 能够经常出差；  4、美容养生、市场营销等从业经验； 5、有培训及管理美容店相关经验优先。

【职责内容】 职责说明： 1、对公司加盟店进行产品知识、手法技能等相关知识培训； 2、协助加盟店做好开业前的筹备、宣传及驻店扶持工作； 3、对所管理的加盟店开展技术和销售培训，提升加盟店业绩； 4、针对加盟店制定活动方案，维护所辖区域市场； 5、市场同类产品信息收集及反馈。 职位要求： 1、人品端正、皮肤好、气质佳，有美容师或者美容导师从业经历； 2、性格活泼开朗，善与沟通交流，语言表达能力强，具有良好的职业素质； 3、女士优先，年龄在20—45岁之间。 能够经常出差；  4、美容养生、市场营销等从业经验； 5、有培训及管理美容店相关经验优先。

【职责内容】 职责说明： 1、对公司加盟店进行产品知识、手法技能等相关知识培训； 2、协助加盟店做好开业前的筹备、宣传及驻店扶持工作； 3、对所管理的加盟店开展技术和销售培训，提升加盟店业绩； 4、针对加盟店制定活动方案，维护所辖区域市场； 5、市场同类产品信息收集及反馈。 职位要求： 1、人品端正、皮肤好、气质佳，有美容师或者美容导师从业经历； 2、性格活泼开朗，善与沟通交流，语言表达能力强，具有良好的职业素质； 3、女士优先，年龄在20—45岁之间。 能够经常出差；  4、美容养生、市场营销等从业经验； 5、有培训及管理美容店相关经验优先。

【职责内容】 职责说明： 1、对公司加盟店进行产品知识、手法技能等相关知识培训； 2、协助加盟店做好开业前的筹备、宣传及驻店扶持工作； 3、对所管理的加盟店开展技术和销售培训，提升加盟店业绩； 4、针对加盟店制定活动方案，维护所辖区域市场； 5、市场同类产品信息收集及反馈。 职位要求： 1、人品端正、皮肤好、气质佳，有美容师或者美容导师从业经历； 2、性格活泼开朗，善与沟通交流，语言表达能力强，具有良好的职业素质； 3、女士优先，年龄在20—45岁之间。 能够经常出差；  4、美容养生、市场营销等从业经验； 5、有培训及管理美容店相关经验优先。

岗位职责： 1.参与餐饮门店的日常运营管理，协助完成各项经营任务； 2.负责餐厅食品安全、团队建设与活动推广； 3.根据市场反馈和数据分析，优化菜单、提升顾客满意度； 4.处理顾客投诉，维护良好的顾客关系，提升品牌形象。 5.协助前厅、后厨其他工作。 任职要求： 1.年龄18-35周岁；大专及以上学历，优秀应届毕业生亦可；有餐饮行业店长工作经验者可放宽条件。 2.热爱餐饮行业，具备良好的服务意识和顾客导向思维。 3.具有较强的组织协调能力和团队管理能力。 4.具备解决问题的能力。

ü  Report to Front Office Manager.        所有工作向前厅部经理报告。 ü  Well versed on all Brand Standard requirements for Front Office and relatedareas        熟知前厅部及相关部门的品牌标准要求。 ü  -To establish an effective data base system to be used by all team membersfor restaurant and local attractions. Have solid understanding of and beingable to establish relationship with all local attractions, restaurants… etc.        建立本地的餐厅和旅游景点信息数据库以备部门同事察看。与本地的著名景点景区，餐厅及其他相        关部门建立良好的合作关系。 ü  To supervise the other concierge associates, bellstaff, doormen toeffectively handle guest requests, To ensure that they are adhering to allhotel policies, procedures and standards while striving towards total guestsatisfaction. To ensure that the above-mentioned areas are working in aprofessional manner at all times. 督导其他礼宾部员工，行李员，门童的工作以确保客人的要求得到满足。确保下属完全遵从酒店的政策，工作流程和标准以保证完全的客人满意。确保以上区域员工保持专业的工作态度。 ü  Responsible for hiring, training and development of all concierge-relatedassociates, so they are hospitable, outgoing and customer service oriented.        负责招聘，培训和发展礼宾部的所有员工，确保他们殷勤待客，外向活泼和以提供优质服务为本。 ü  Assist the front office manager in above areas to ensure a correct andsmoothly operation department.         协助前厅部经理确保以上工作区域运转正常。 ü  Each associate is expected to carry out, within their capabilities, allreasonable requests by management.        根据每个员工的能力安排工作以确保管理层的任务准确完成

此岗位为酒管公司旗下项目酒店财务负责人岗位，主要为融悦庭酒店品牌等。 岗位职责： 1. 协助总经理开展日常财务管理工作。 2. 负责制定和完善酒店财务管理制度。 3. 负责酒店会计报表、会计报告及财务分析相关工作。 4. 负责酒店财务业务核算和审核工作。 5. 分析酒店财务情况。 6. 负责会计凭证和账薄的保管工作。 7. 完成领导安排的其他工作。 任职条件： 1. 专科及以上学历，财务、会计、金融等相关专业教育背景。 2. 中共党员优先，具有中级以上会计师职称优先考虑。 3. 两年以上酒店财务同岗位工作经验。 4. 熟悉国家会计准则及相关财务、税务、审计等法律法规，熟练操作财务软件。 5. 熟知财税法律相关规范。 6. 熟悉企业财务制度和管理流程。 7. 具有一定的成本控制、财务分析、酒店管理相关经验。 8. 具有高度的责任心和良好的服务意识，为人处世公正严明。 9. 具有较强的组织能力、沟通能力和独立解决工作中实际问题的能力，抗压能力强。 10. 品行端正、诚实守信、廉洁自律、勤勉尽责，具有良好的道德品行和职业操守，无违法违规违纪记录。 11. 可接受工作地点调配。

1.男女不限，年龄18-45岁； 2.身体健康，五官端正，中专以上学历； 3.具有一定的沟通能力和语言表达能力； 4.工作主动、热情，责任心强； 5.有工作经验者优先。

1.掌握所辖客房的状况。 2.检查客房部的设施和管理，抽查本部门工作质量及工作效率。 3.负责对部门的工作策划，督导，与本部门的财务预算。 4.熟悉部门的运作情况，处理每天的事务，发现问题及时进行指导。 5.留意宾客动态，处理一般性的宾客投诉，有重大事故时须向部门经理报告。

1． 岗位职责 5.1 部门经营管理 5.1.1 贯彻执行酒店产品销售计划与酒店促销方案； 5.1.2 协助跟进房差、Due Out、High Balance和DND工作； 5.2 部门团队建设 5.2.1 按规定参加各类会议和培训； 5.2.2 与酒店各部门员工保持高效合作； 5.3 对客管理 5.3.1 协助前台做好登记入住、退房； 5.3.2 推动落实客人认知计划，维护客史档案，确保酒店相关服务部门获得准确的服务信息； 5.3.3 指导前台做好会员发展和会员信息咨询工作，好新会员信息的录入和上传，确保会员信息的完整和准确； 5.3.4 负责每日抵店会员、尤其是荣耀卡和至尊卡会员的接待礼遇工作，督导相关部门确保各项会员礼遇措施和优惠政策的落实； 5.3.5 抓住所有与客人接触的机会，收集客人的个性化需求，协调各部门提供个性化服务，特别是贵宾房、迎送贵宾、探望患病的客人、长住客及团队客； 5.3.6 负责跟进VIP、回头客、熟客、常住客、会员等的接待服务工作； 5.3.7 负责为住店期间过生日的客人提供酒店礼遇及相关服务； 5.3.8 督导下属做好客人行李服务，处理客人的邮件、信息、传真、快递等物品； 5.3.9 及时解决客人的问询，处理并及时向领导反馈客人投诉； 5.3.10 协助宾客关系经理做好车辆的日常管理工作，协助检查和安排客人及内部人员车辆服务； 5.3.11 协助领导做好酒店客房及各项设施的参观引领和介绍； 5.3.12 了解日常事务及酒店当天宴会活动，以便提供准确的问询服务； 5.4 设施物资管理 5.4.1 督导下属做好礼宾设施设备的维护保养，如行李车、轮椅、告示牌和铜柱等； 5.4.2 督导下属做好大堂各区域灯光、水牌、植物、装饰品等设施的管理； 5.4.3 督导下属按规定管理行李房，确保客人行李物品安全、有序； 5.4.4 督导下属维护酒店入口的干净、整洁、通畅； 5.4.5 检查和安排客人及内部人员车辆服务； 5.5 安全管理 5.5.1 熟悉设备安全操作方法，正确组织实施财产安全、急救、火灾、紧急事件发生时的补救措施，保证住客及酒店、员工人身财产安全； 5.5.2 协助处理一切大堂和楼层上发生的不正常现象和可疑人物； 5.6 完成上级交办的其它任务。

The incumbent will be adequately empowered to make decisions in varioussituations relating to guest complaints, staff issues and other coordinatingdepartment issues. Responsible for ensuring that food and beverage sales areproperly processed through the electronic register and that all dockets andcash are accounted for in accordance with Sheraton Policy and Procedures and toprovide service to guests as and when directed by the Restaurant Managers Leadingthe associates to provide excellent service to the guests and achievedepartment goals and objectives. 有权在特定的场合对客人的投诉、员工放权及与其它部门的沟通作出相应处理决定。确保所有客人消费都正确无误的输入电子计算系统。另确保所有票据及现金都按照喜来登的正确步骤完成。同时依照餐厅经理的指示对客人提供高质量的服务。带领小组成员出色完成上级交代任务，确保员工给客人提供优质的服务并达到部门目标。

①邀约顾客到店； ②提供专业的美容美体服务，确保服务效果； ③积累新顾客； ④配合销售；

【职责内容】 职责说明： 1、负责为美容院沙龙客人提供专业的美容服务。   2、讲究职业道德，做到文明服务，保持美容的高水准服务，维护公司声誉。   3、定期建立贵宾及常客档案，了解他(她)们的爱好、要求及皮肤的特性，以便更好地提供服务。   4、负责保管美容及按摩工具，对工具、美容用品的采购提出建议。   5、参加美容院晨会，完成每天工作流程报表与每月总结报表。 6、完成店长安排的其他工作。 职位要求： 1、皮肤好，仪表大方，熟悉美容产品和手法， 2、持有美容师证书者、有美容院工作经验者优先考虑； 3、良好的语言表达能力，善于沟通，服务意识强，工作耐心细致； 4、吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德； 5、性格开朗乐观，积极向上，团队协作能力强。

【职责内容】 1.形象气质佳，男女不限，有高端医美仪器操作经验者优先。 2.适应短期出差，勇于挑战高薪。 3.熟练掌握仪器操作技能，维护新老客户及仪器设施。 4.没有经验的新人学习一天即可独立操作。 想拿高工资人员的最佳选择！！！

【职责内容】 男女不限，一年以上美容院店务管理、培训经验，能独立完成各种级别的培训、销售铺垫工作，能独立策划、组织、主持各类型会议，协调能力较强。

薪资：5500-9000元/月 岗位职责： 1.负责制作餐品，确保食品安全。 2.负责后厨及餐具卫生。 任职要求: 1.有厨师工作或学习经验。 2.年龄18-35周岁，接受应届实习生。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

【岗位职责】 1、负责公司美容产品的技术培训与推广，指导加盟店、直营店的美容师掌握产品使用技巧及服务流程； 2、定期下店巡查，监督门店服务标准执行情况，提出改进建议并跟进落实； 3、协助市场部策划并执行线下促销活动，现场演示产品效果，提升客户转化率； 4、收集终端客户反馈及竞品动态，整理分析后提交优化方案； 5、参与新产品开发测试，提供专业技术支持与实操反馈； 6、完成公司制定的区域销售辅助目标，维护重点客户关系。 【岗位要求】 1、1年以上美容行业实操经验，熟悉面部/身体护理流程及仪器操作； 2、具备优秀的产品讲解能力，能独立完成标准化培训课件开发； 3、学习能力强，能快速掌握生物科技类美容产品核心卖点； 4、有连锁美容机构督导经验或知名品牌培训经历者优先。

【职责内容】 岗位职责 1、门店招聘：主导门店招聘与面试工作安排，及时满足门店的用人需求。 2、入离职办理：按规范流程办理入职，规范办理员工离职、调任手续。 3、考勤管理：监督门店人员打卡考勤，统计考勤数据。 4、绩效考评：负责员工绩效考核。 5、社保办理。 6、劳资关系：协助店长和谐处理员工关系，化解工作冲突与纠纷。 7、文化活动：协助店长，宣贯企业文化，策划组织团队活动，发放相关福利等。 任职资格 1、学历专业：大专及以上学历。 2、年龄性别：年龄20-30岁。 3、工作经验：1年及以上同等职位经历，招聘技能出色，生美或医美相关工作经验优先。 4、其它要求：形象气质佳，具备较强的工作原则性、良好的沟通协作能力、逻辑思维清晰，有较好的抗压能力。

【职责内容】 工作内容： 1.处理顾客术后疑议，投诉纠纷 2.电话回访，跟踪客户术后恢复状况 3.二次销售，及引导转介绍 职位要求： 1.形象气质佳， 2.优先考虑在整形医院的术后工作经历，护理或临床专业优先 3.有接触疑议能力，处理客户问题经验优先 工作时间： 9:00-17:30 薪资福利： 月休4天 工作午餐，