Duties & Responsibilities： 职责义务：   Have general knowledge of food technique. 具有常规的烹饪技能和知识。 Ensure mise-en-place is completed prior to service. 确保所有的准备工作已经在开餐之前准备到位。 Supervise and take active part in cleaning kitchen chillers to ensure that is clean and safe for operation. 积极主动的监督厨房冻库卫生以确保厨房营运的卫生和安全。 Ensure that the suppliers are picked up in time. 确保供应商及时的到货。 Be familiar with kitchen equipment. 熟悉厨房的设施设备。 Complete other duties as assigned. 完成其它分配的工作。   Qualification： 任职资格：   Minimum 1 year experiences as Western cook. Hotel experience is preferred but not required. 至少1年西餐烹饪经验，酒店厨房履历优先。

Duties & Responsibilities： 职责义务： Attendant to hotel main entrance and Concierge counter to greet and assist guests at all times. 随时在酒店主要入口和礼宾台问候和协助客人。 Ensure the safe delivery of all hotel and guest items to the stipulated destinations and maintain proper hotel records of the delivery information according to hotel policy and procedures. 确保酒店和客人的所有物品安全送达指定地点，并遵循酒店政策与程序记录存档。 Well know City Insider Information and hotel information, familiar with and updated IFS promotion information, provide assistance and directions to all hotel patrons. 精通城市、购物中心和酒店信息，熟悉并更新IFS促销信息，为酒店客人提供帮助和指引。 Carries out any other reasonable duties and responsibilities as assigned. 执行分派的任何合理任务和额外职责。 Qualification： 任职资格：   Good command of communication and coordination. 良好的人际关系和沟通技巧。 Flexibility and commitment to continuous learning. 能够灵活处事，致力于不断学习。

1.Utilizes interpersonal and communicationskills to lead, influence, and encourage others; advocates soundfinancial/business decision making; demonstrates honesty/integrity; leads byexample. 利用人际关系和有效的沟通技巧来引导、影响和鼓励他人；倡导健全的财务/业务决策；以身作则表现出诚实/正直。 2.Encourages and builds mutual trust, respect,and cooperation among talents. 鼓励和建立英才之间的相互信任、尊重和合作。 3.Supervises and manages talents. Manages allday-to-day operations. Understands talent positions well enough to performduties in employees' absence. 监督和管理英才，管理所有日常运营。熟知英才的岗位职责，在他们缺勤时履行职责。 4.Establishes and maintains open,collaborative relationships with talents and ensures talents do the same withinthe team. 与英才建立和保持开放的协作关系，并确保英才在团队内部也能保持协作关系。 5.Rotate shift for 24 hours. 实行轮班制。 6.Support Welcome Desk whenever necessary. 在需要时，协助迎宾台接待工作。 7.Manages day-to-day operations, ensuring thequality, standards and meeting the expectations of the customers on a dailybasis.  管理日常运营，确保每天的服务质量和标准达到客户的期望。 8.Develops specific goals and plans toprioritize, organize, and accomplish work. 制定具体的目标和计划，根据计划优化地组织工作以完成目标。 9.Handles complaints, settling disputes, andresolving grievances and conflicts, or otherwise negotiating with others. 处理投诉，解决纠纷，或与他人进行协商以解决不满和冲突。 10.Strives to improve service performance. 努力改进服务表现。 11.Collaborates with the Director of Welcome onways to continually improve departmental service. 与迎宾部总监合作寻找方法不断改进部门的服务质量。 12.Communicates a clear and consistent messageregarding the Whatever Whenever goals to produce desired results. 将迎宾部的期望目标清楚一致地传达。 13.Participates in the development andimplementation of corrective action plans based on review of comment cards andguest satisfaction results. 以宾客意见和满意度为基点，参与开发和实施正确的行动计划。 14.Emphasizes guest satisfaction during alldepartmental meetings and focuses on continuous improvement. 在所有部门会议期间强调客人满意度的重要性，并专注于持续的改进。 15.Collaborates with the Director of Welcome onways to continually improve departmental service. 与迎宾部总监合作寻找方法不断改进部门的服务质量。 16.Communicates a clear and consistent messageregarding the Whatever Whenever goals to produce desired results. 将迎宾部的期望目标清楚一致地传达。 17.Participates in the development andimplementation of corrective action plans based on review of comment cards andguest satisfaction results. 以宾客意见和满意度为基点，参与开发和实施正确的行动计划。 18.Emphasizes guest satisfaction during alldepartmental meetings and focuses on continuous improvement. 在所有部门会议期间强调客人满意度的重要性，并专注于持续的改进。

岗位职责 确保遵循酒店的政策方针和品牌标准。 确保所有队员遵守酒店仪容仪表和个人卫生标准。 确保正确解释酒店的服务标准和酒店政策给员工并且让员工正确的执行。 提供良好的工作氛围和建立和谐的团队，增加团队的士气和工作效率。 对于认可的员工实施培训课程，进行全体员工的培训和评估他们的能力。 和厨师建立有效的沟通和友善的工作关系。 确保培训和监管新的团队成员，同时需要配合其他的员工。 负责团队的季度评估和团队纪律。 提前意识到缺少服务标准的对客服务并及时制定发展计划，跟踪和执行改变。 监督和保持餐饮部的预算，收入和成本的目标。 完成季节性产品促销和达到销售目标。 岗位要求 英文和其它语言的沟通能力。 全面的餐饮部运营知识。 5年相关的工作经验，2年同级别经验。 良好的管理技能。 持有商业的敏锐感。 积极主动和精力充沛。 领导才干，和团队有良好的沟通。 优秀的书面和口语的英文能力。 整洁干净的仪容仪表。

有员工餐厅工厨房工作经验，无经验愿意学习面点制作技能或有经验会独立制作家常面点如包子，馅饼，酥皮，火烧都可。

岗位职责： 1.按照餐厅工作标准及服务流程细化餐厅的日常服务，督促员工严格履行其岗位职责； 2.根据营业情况，对服务员进行工作任务分配，确保提供优质服务； 3.与宾客和厨房保持良好的工作关系，及时向经理和厨师长反馈宾客对食品、服务方面的信息，不断提高餐饮产品和服务的质量； 4.了解客情，亲自为重要宾客服务； 5.处理餐厅里发生的问题和宾客的意见，并及时向经理汇报； 6.定期检查、清点餐厅的设备、餐具、布草等物品，将结果汇报给餐厅经理。 岗位要求： 1.善于与客人沟通、互动； 2.坚信团队合作、积极主动； 3.具备基本的计算机技能，以及对财务知识的了解。

-自助餐厅中餐档口厨师 -根据不同的要求，切配各种肉类和蔬菜。 -根据菜单和客人的数量来烹制食品。 -从仓库领取原料并保存好记录。 -组织干货及蔬菜的储存。 -一贯向客人提供高品质并展现餐厅理念的食物。 -严格执行食品分摊政策以控制成本。 -严格遵照食品准备及制作方法、分量和装饰的要求，以确保食物是按预先设计而制作的。-保持厨房的干净整洁及严格遵守酒店的卫生标准。-始终保持厨房里所有设备干净整洁。-及时报告任何食品加工设备的故障。

岗位职责 1、符合仪表仪容要求，完成相关工作。 2、给宾客送赠品(如果篮、花篮、巧克力等)。 3、收回房间通道及其他区域用过的餐车及餐具，并送往洗碗间。 4、送餐前，检查送餐车、托盘及赠品，确保一切准备就绪，一旦需要，即可送出。 5、控制营业所需的餐具，定期参加盘点。 岗位要求 1、中技以上学历，有在国际联号酒店同岗位工作1年以上优先。 2、熟悉菜肴酒水知识，送餐服务的工作规范及质量标准。 3、熟知接待服务中的礼节礼仪。 4、有较强的语言表达能力，及推销能力。

Adventurous and spontaneous Outgoing and people-oriented personality Effective interpersonal skills and a great team player Relevant experience or a real passion to learn                                           Has strong responsibility 敢做敢为的、 积极主动、 富于激情的。        性格开朗、富有朝气、 有个性的。             良好的人际交往能力和团队合作意识。          乐于学习或接受新事物。                          有很强的工作责任心。

Based within the Food & Beverage in Guangzhou, the Chinese Brasserie Concept Captain is responsible for supervising the permanent colleagues and supporting casuals. This position involves in restaurant area management and supervision of colleagues, ensuring consistency in quality/productivity to meet company standards. Receive and arrange guests orders, pays attention to customer satisfaction, and ensures that the service flow runs smoothly in order to achieve the company's quality and commercial goals. Assist to maintain a clean and tidy work area aligned with FLHSS &Hygiene requirements. Needs to undertake operations and financial responsibilities as per assignment. The Chinese Brasserie Concept Captain reports to the Outlet Manager/Assistant Outlet Manager and Supervisor. 该职位位于广州文华东方酒店餐饮部，中式小馆概念领班负责管理的普通员工和帮工。这个职务涉及在餐厅的区域中管理监督员工，从而保障在实际性和一致性上达到公司的标准。接听和安排好客人的每一个点单，关注客人的满意度，确保部门工作的顺畅以达到公司的预算和目标，协助维护符合FLHSS和卫生要求的干净整洁的工作区域。除此之外，还需要担负起部门运作和财务方面的责任。中式小馆概念领班向部门经理/副经理以及主管汇报。 工作职责/职位描述: 能够在餐厅运营期间领导和与同事沟通。 在负责的区域监督并参与高效、有利可图的运营。与餐厅经理保持联系，积极鼓励组建专业、敬业的团队。 协助餐厅经理和副经理带领同事始终以高度的客户关怀和服务持续实现服务和产品交付标准。 监督餐厅展台/区段的设置和运行。 为我们的客人提供服务，如接受订单或以深厚的产品知识推广餐厅的餐饮产品。 高效准确地协调餐饮服务。 协助报告和跟进所有影响高效和专业服务交付的维护故障。 执行并检查与餐厅开/关检查表相关的所有职责。 履行餐厅经理/副经理要求的任何其他合理职责。 岗位要求： 在奢华酒店或高级餐厅至少有1-2年的相关客户服务经验。 较强的交际与解决问题的能力。 责任心强，值得信赖。 能在压力与快速的工作节奏下很好的完成工作。 有团队精神。 沉稳冷静，彬彬有礼，专注于顾客的需求。

【岗位职责】 1、按照经理的检查表来开始和结束一天的营运； 2、与客人进行积极的互动，来寻求反馈； 3、在餐厅中，培训、维持和执行所有的服务标准； 4、在班次上正确执行收入和账单控制程序； 5、处理日常员工的协作关系（例如时间调整）； 6、为所有的员工和客人，建立一个安全及卫生的工作环境； 7、为餐厅营运提供尽可能的帮助（例如工作时间表、楼层安排、预定）； 8、主持餐厅每天的试菜和菜单培训课程； 9、确保服务的食品和饮料有质量保证； 10、确保完成每天基本的工作。 【岗位要求】 1、具备2年以上的餐厅管理经验； 2、有较好的服务精神和沟通技巧。 天津海河悦榕庄酒店是公正的雇主。凡符合条件的应聘者，不论种族、肤色、性别、宗教信仰、年龄及国籍均会被考虑。

岗位职责 1、查看交班记录，了解上一班的移交事项，并负责处理； 2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动； 3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益； 4、熟练总台各项专业业务和技能，搞好对客服务； 5、熟练掌握店内信息，提供准确的问讯服务； 6、负责为下榻酒店的宾客办理入住登记手续； 7、负责客房钥匙的管理和发放工作并严格遵守验证制度； 8、制作有关报表，为其它部门提供准确的接待信息。 岗位要求 1、大专以上文化程度，流利的英语口语； 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感； 3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大连四季正在寻找你 - 对工作具有极大的热情，热爱你所从事的职业。 About Four Seasons 关于四季酒店 We have chosen to specialize within the hospitality industry by offering only experiences of exceptional quality. Our objective is to be recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we locate. We create properties of enduring value using superior design and finishes and support them with a deeply instilled ethic of personal service. Doing so allows Four Seasons to satisfy the needs and tastes of our discerning customers, and to maintain our position as the world's premier luxury hospitality company. We succeed when every decision is based on a clear understanding of and belief in what we do, and when we couple this conviction with sound financial planning. We expect to achieve a fair and reasonable profit to ensure the prosperity of the company and to offer long-term benefits to our hotel owners, our customers, and our employees. We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us. 我们对酒店服务心无旁骛，矢志不渝，并以高品质为重。无论我们的酒店、度假酒店、及住宅俱乐部坐落在何处，目标都是成为举世公认的最佳酒店管理集团，且盈利可观。要达到这种卓越的成绩，必须在各方面都超越群伦。我们所创建的酒店，在设计及选料方面，均属无上之选，务求能够满足客人的高贵品味和严格要求，同时保持豪华酒店的优质崇高地位。 我们的成功，有赖于清楚认定我们对每件事的信念，并与有效的财政计划相互配合。我们预计能为酒店带来合理的利润，确保业绩蒸蒸日上，并为股东、客人及员工谋求长远的利益。 我们将四季酒店的信念，通过彼此互敬互重及互相建立榜样，切实地具体表现出来。我们所坚持的价值观或原则，正是我们如何善待客人、商业伙伴及同事。 About Four Seasons Dalian 关于大连四季酒店 The Four Seasons Hotel Dalian boasts a prime location, situated at the heart of Renmin Road and the core of the Donggang Business District. It’s this history that inspired the NBBJ Shanghai-designed building’s interiors by acclaimed international firm Hirsch Bedner Associates of Singapore. The design concept for Four Seasons Hotel Dalian draws inspiration from the rich historical of the city, particularly its deep-rooted connection with trains and the romantic allure associated with Dalian. Artfully designed rooms that offer a brand of comfort and cutting-edge technology, capturing both the city’s magnificent skyline and the stunning ocean vistas. The interiors of the hotel’s signature restaurants were conceived by Tokyo-based Strickland, which drew inspiration directly from the city’s history and culture to create authentic and unforgettable experience. A distinguished collection of six restaurants and bars, including Cantonese delicacies, Western fare, Japanese cuisine, specialty bars, lounges, and a deli shop. With top-notch chefs and exceptional ingredients, we create an unparalleled fine dining experience that lingers in memory. 大连四季酒店地理位置优越，坐落于人民路东港商务区中心地带，眺望海景和港口景色，是东港商务区核心所在。 NBBJ操刀设计的大楼内，新加坡著名的Hirsch Bedner Associates公司由城市悠久历史中汲取灵感进行室内设计，尤其是与火车密不可分的深厚渊源以及这座城市本身的浪漫情怀。 每间客房都是巧思设计之作，融合了舒适与前沿技术，不仅捕捉了城市壮观的天际线，更有绚烂的海景尽收眼底。 酒店特色餐厅的内部设计由东京知名工作室Strickland操刀，其灵感直接来源于当地历史文化，旨在打造真实而难忘的体验。 六个餐厅和酒吧构成了独特的美食合集，包括粤式菜肴、西餐、日本料理、威士忌、大堂吧和甜品坊。凭借顶级大厨和卓越食材，为宾客打造一种无与伦比的高级餐饮体验，让人回味无穷。 Key Responsibilities 主要工作职责 1.Delivers the brand promise and provide exceptional guest service at all times. 2.Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests. 3.Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 1. 确保遵循品牌承诺并始终提供优异的对客服务。 2. 核实抵店、离店细节并根据客人要求安排行李及交通运输等服务。 3. 以热心、灵活的方式与其它员工紧密合作， 专注于酒店的成功和客人的满意。 Preferred Skill and Qualification 任职要求 1.College graduate or Certificate 2.Good communication skill. 3.Fluent in oral and written Korean or Russian. 1.大学或相关学历。 2.良好的沟通能力。 3.流利的韩语或俄语口语及书写能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，请登录以下网站并关注我们： 四季酒店官网职业机会：http://jobs.fourseasons.com/

招聘前台实习生 PRINCIPAL RESPONSIBILITIES 主要职责   •Execute job tasks according to the pre-defined standards & procedures and in compliance with the company employment handbook 根据拟定的规定条例以及公司员工手册执行其职责范围内的工作。 •Ensure Front Desk area up to standard and all operating equipment is well-maintained. 确保前台区域符合标准，所有营运设备运作正常. •Demonstrate honesty, reliability, ethics, and professionalism; demonstrate consistency between words & behaviour. 展现诚实，可靠，规范及专业的工作礼仪。 •Accept personal responsibility and accountability for achieving results within targeted timelines; ensure clear authority and accountability for results by others. 在规定的时限内承担相应的责任及义务从而完成任务。并清晰其他职务的权限及责任。 •Ensure all tasks are carried out accurately, efficiently and within  the allocated timeframes for each task. All tasks must be closed in the FCS system once completed. 在指定的时间内准确,有效地执行每一个任务。一旦完成后,所有任务都必须在FCS系统中被关闭。 •Be fully knowledgeable about the hotel facilities, functions and  local area information. 熟知酒店设施，功能及当地区域信息。 •Add value through operational efficiency through process improvement; understand and focus on the key drivers of sales, colleague  and customer satisfaction, profitability, and quality. 通过收入的增长和有效的运作提升价值；理解并关注销售，同事和宾客的满意度，收益和质量的关键。 •Be familiar with hotel emergency procedures, eg. fire alarm and take charge during emergency situations. 熟悉酒店对于紧急情况的程序，例如：遇火警时负责紧急情况的处理。 •Perform accurate registration of arriving guests according to the hotels standards & procedures and guest reservation information and preferences. 遵循酒店规定，宾客预定信息及喜好，准确地为入店宾客提供入住登记手续。  •Perform accurate cashiering duties for departing guests according to the hotel standard & procedures while using and balancing their individual house bank. 遵循酒店关于收银员管理个人备用金的规定，准确地为离店宾客办理结账业务。 •Up sell and cross sell of hotel rooms and facilities to maximize  revenue. 推销酒店其他房型及其他产品从而增加酒店收入。 •Conduct foreign currency exchange for in house guests. 为住店宾客提供外币兑换业务。   •Handle pre-block room for VIPs or other special attention guests. 处理VIP客人及其他需特殊照顾宾客的提前入住登记工作。 •Attend to all guest enquiries with poise in a helpful and professional manner. 用乐意和专业的态度应答宾客所有的询问。 •Be familiar with hotel room configuration, all special rates &  programs and the Brilliant Program. 熟悉酒店房间形态，所有优惠价和促销活动以及朗廷卓逸会内容。 •Understand the hotel PMS in regards to Front Desk operation. 理解酒店使用系统中有关前台营运的知识。 •Handle city ledger payments. 处理挂账。 •Handle on day walk in reservation requests. 处理无预定宾客前来登记及宾客的其他要求。 •Update guest profiles accurately in the hotel PMS and registration cards. 准确地在酒店系统中更新宾客的资料以及填写宾客入住登记卡。 •Work closely with other departments to ensure a seamless service flow for the guests to maximum guest satisfaction. 和其他部门紧密合作以确保为宾客提供无可挑剔的服务从而提高宾客满意度。 •Understand their role in an emergency situation in the hotel. 理解在酒店遇到紧急情况时应充当的角色。 •Attend assigned training sessions on time and as scheduled. 依照安排准时参加培训课程。 •Ensure attendance to work is on time as scheduled. 按照班表安排准时上班。 •Work over night shifts as required. 根据需要出勤夜班。 •Balancing of all cashiers' cash float at the end of each shift. Any discrepancy must be immediately reported to FD Supervisor/Duty Manager/Front Desk Manager. 每个班次结束后确保现金无误。任何差异必须及时向当班主管、大堂经理或前台经理汇报。 •Basic clerical or administrative work. 基础的行政或文员的工作。 •Perform other duties as assigned by the management. 在管理层的安排下承担其他工作职责。   REQUIREMENTS 职位要求   Education 教育学历 •Certificate / Diploma / Bachelor in Hotel Management 酒店管理类证书/学历证明/学士学位证明   Experience 经验 •One years working experience, preferably in hotel industry 一年相关的酒店工作经验   Job Skill / Knowledge 工作技能 / 知识 •Out-going personality 性格开朗 •Good communication skills 良好的沟通技巧 •Office  administration experience 办公室行政经验   Computer Knowledge 电脑知识 •Knowledge of MS office software 相关办公自动化知识 •Opera PMS 酒店Opera系统 •FCS FCS系统   Language Proficiency 语言能力 •Good command of English and Mandarin, other languages would be beneficial. 良好的英语及普通话掌握能力,其他语言掌握者优先考虑。

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岗位职责 1.直接向西厨房厨师长负责，并能不断向餐饮部指出新的餐饮主向的工作计划。 2.保证所有的厨房正常工作。 3.检查厨师的仪容仪表及个人卫生。 4.确保所有采购食品的质量。 5.建立各种控制体系（卫生、成本等）正常运作。 6.极积开创新菜，制订餐厅的菜单、自助单及特殊菜单。 岗位要求 1.大专以上学历，同岗位工作经验5年以上。 2.接受过专业技术训练，达到X级厨师技术水平。 3.有丰富的技术及行政经验，至少熟悉六国以上西式烹调，其中在五星级饭店工作不得少于5年以上。 4.懂得成本核算，食物原料及食品营养知识。 5.身体健康，精力充沛。

工作职责： 根据工作标准，在指定区域为客人及员工准备、加工和制作食品。时刻工作在卫生、安全、有效的状态。熟悉菜单和菜谱。 工作要求： 1. 高中学历，或者需要同等相关厨房经验。 2. 2年以上相关岗位工作经验。 3. 需要有效的操作和使用厨房生产设备和工具的能力。

Min. 5 years relevant working experiencein international hotels 至少5年国际五星级宴会销售及统筹相关工作经验 Strong sales skills 优秀的销售技巧 Fluency English in written and spoken 优秀的英文听说读写能力 Sets up and assigns catering targets for all Sales, monitors against agreed targets theperformance of key accounts. 分配销售统筹任务，设立目标

Channel Management –Executive About Four Seasons: FourSeasons is powered by our people. We are a collective of individuals who craveto become better, to push ourselves to new heights and to treat each other aswe wish to be treated in return. Our team members around the world createamazing experiences for our guests, residents, and partners through acommitment to luxury with genuine heart. We know that the best way to enableour people to deliver these exceptional guest experiences is through aworld-class employee experience and company culture.          AtFour Seasons, we believe in recognizing a familiar face, welcoming a new oneand treating everyone we meet the way we would want to be treated ourselves.Whether you work with us, stay with us, live with us or discover with us, webelieve our purpose is to create impressions that will stay with you for alifetime. It comes from our belief that life is richer when we truly connect tothe people and the world around us. Aboutthe location: Nestledon a private island in Jinji Lake, Four Seasons Hotel Suzhou emerges as atranquil oasis embraced by lush gardens and sparkling waters. As an urbanresort, it stands just steps from the city’s core—yet within its bounds lies atranquil sanctuary, where the hustle of downtown softens into serene privacy.The Hotel features 199 guest rooms and suites complemented by 11 standalonevillas, providing an idyllic sanctuary for family gatherings, romanticgetaways, or business stays. About the role: The Channel Management –Executive assist Director of Revenue to develop new policy systems/procedures,advises Director of Revenue/Commercial Director on improvements; assists in inventory/OTArate control, manages major OTA operations (daily info checks, dataanalysis/adjustments). What you will do: Assist Director of Revenue to develop systems and work procedures for new policies and recommend any improvements to the Director of Revenue/Commercial Director.   Assist Director of Revenue in inventory, free sale room control and OTA rate availability, and handle external rate connectivity as required; Oversee the overall operation of the hotel on major OTA platforms (e.g., Ctrip, Fliggy, Meituan, Booking.com, Expedia) to ensure accurate hotel information; Log in to all major OTA platforms as the top priority every morning to check if room status, rates, facilities and other info match the actual situation, and immediately coordinate with relevant departments for corrections if inaccuracies are found to avoid guest misunderstandings and complaints; Closely monitor OTA data indicators (e.g., order volume, occupancy rate, guest reviews), analyze daily data fluctuation causes (e.g., competitors' favorable promotions, insufficient hotel display), and promptly take targeted adjustment measures. The ability to perform other tasks or projects as assigned by Director of Revenue/Commercial Director, including data statistics, analysis, etc. The ability to be creative in all aspects of performing the duties of the position. The ability to be a sound analyzer and problem solver. The ability to be a "do-er", implementer, and action taker with a “can do” attitude.  What you bring: At least 2 years of relevant work experience in the hospitality industry;  Self-driven and a strategic resourcing professional  Able to work independently and under pressure in a fast pace working environment Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills Good command of both written and spoken Chinese and English Working authorization in China is required to applicant. What we offer: Competitive Salary, wages, and a comprehensive benefits package  Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position Usual administrative shifts but may vary upon operation needs

Duties & Responsibilities： 职责义务： Logbook and reservation must be read at the beginning of each shift. 上班首先阅读记录本和查看预定信息。 Ensure customer satisfaction by courteously greeting customers and promptly escorting to their seats. 通过礼貌的迎接客人和及时地把客人引领到座位上来确保顾客的满意度。 Present menus, suggests beverage or daily specials. 展示菜单，推荐饮料或者当日特色。 Exhibits knowledge of all items on the menu and wine list. 具备菜单和酒单上的知识。 Taker order, repeat order for presentation to guest, replenishes water, make and pour coffee to the customers. Clean table throughout dining experience using proper methods for removing dishes, glassware and silverware, processes customer restaurant bills promptly and accurately. 为客人点单并确认菜单信息，制作咖啡，加水。清理桌面的餐盘、杯子和银器，快速和准确的为客人结账。 Clean tables, chairs and floor. Reset table quickly, polish silverware and fold linen. 清洁桌椅和地面，快速恢复台面，抛光餐具和折叠布草。 Acquire a working knowledge of hotel, in-house facilities and local information to respond to customer’s questions in these areas. Promote all other service the hotel provides. 要求熟悉酒店和餐厅的环境、设施和当地的一些信息，准确回复客人的提出的问题。另外也可以推销酒店的其他服务。 Inform supervisor/ manager of any customer dissatisfaction. 客人的不满要及时地汇报给主管/经理。 Adheres to hotel policies and procedures. 遵循酒店规章制度和程序。 Attend work on time and as scheduled. Follow hotel grooming, hygiene and dress standards. Fill out sign in and sign out sheet, and have supervisor co-sign. 根据排班表准时上班，遵守酒店的仪容仪表制度。上下班需填写签到签退表，并让主管签字认同。   Qualification： 任职资格： High School graduate or above, hotel Management or equivalent. 高中及以上学历，酒店管理相关专业。

岗位职责: Operate Excellently 卓越运营 1. Produce periodic action plan based on the Business Plan and ensure that the sales team is conducting business according to the set objectives. 根据既定的商业计划，制定定期的销售活动，确保整个团队致力于完成销售目标 2. Keep abreast of current market trends and research competitors. 保持对目前的市场趋势的认知，做好竞争对手酒店分析和市场调研 3. Assists in the development and implementation of the Sales and Marketing plan. 协助制定促销战略和经营计划。 4.Monitors and evaluates contemporary sales initiatives and trends. 监督销售计划的贯彻和实施。 5. Reports on the effectiveness of Sales and Marketing programs. 汇总市场营销手段的有效性。 6. Assists in setting up systems to monitor achievement of departmental and individual goals and objectives. 协助建立有效的体系，监督部门及个人目标的完成情况。 7. Periodically accompany all sales managers on site inspections, client appointments to ensure consistency in sales process and quality standards. 定期陪同所有销售经理进行酒店现场考察，与客户会面，确保销售流程和质量标准的一致性 8. Manages & assists in strategic department planning and development. 管理和协助制定部门战略计划，监督其实施。 任职资格: Good health身体健康 Good communication良好的沟通技能 Pleasant looking五官端正 Positive attitude/role model Initiative态度端正/有以身作则的意识 Innovation Oriented富有创新意识 Customer Service Oriented富有服务意识 Good interpersonal skills良好的与人沟通的能力 Enthusiastic热情 Organized有条理

岗位职责: 1. 制定并实施面向奢侈品行业的销售战略，确保年度销售目标的达成。 2. 识别、接触和发展新的奢侈品行业客户，构建长期的合作关系。 3. 筹划并管理高端客户活动和会议，确保活动的顺利进行及客户满意度。 4. 与内部团队紧密合作，优化客户服务流程，提供个性化服务方案。 5. 分析市场趋势，及时调整销售策略以适应市场变化。 6. 监控竞争对手动态，提出创新性的市场推广建议。 任职资格: 1. 拥有至少5年销售或市场营销相关工作经验，有奢侈品行业背景者优先考虑。 2. 对国际奢侈品市场有深刻理解，熟悉奢侈品品牌活动的运作模式。 3. 流利的英语口语和书写能力。 4. 熟练使用销售工具，具备数据分析能力。 5. 能够适应快节奏的工作环境，灵活应对各种挑战。

-协助制定、保持及更新详细的部门营运手册。营运手册要包括部门的政策及程序，部门的工作程序及标准。确保每年的更新要准确反映任何改变。 -确保根据经营理念对部门进行高效地管理，根据标准提供有礼的、专业的、高效并且富有弹性的服务。 -能够工作得富有弹性，能够适应餐饮部不同部门和酒店安排的其它部门工作。 -处理客人关于食品、酒水和服务方面的投诉、要求以及疑问。 -适当地分配职责和责任，以使员工掌握技能并获得资源；在确保保持运营及安全标准的同时，关心并发展员工。

岗位职责： 1.准备所有的配料并制作各种面包、面包卷、西点等食品； 2.确保有足量的面包供应； 3.负责操作间的日常卫生、工具清洁及收藏； 4.负责工作结束后的原料收藏、工具清洁、环境卫生的清洁、能源的关闭； 5.接受上级的其他任务。 岗位要求： 1.熟悉面包西饼等的制作工艺及技能； 2.熟悉西餐的相关知识及礼仪； 3.有星级酒店或西餐厅从事面包西饼制作工作经验优先。