1.全面负责酒店安全生产及保卫工作.负责制定安全生产、安全警卫﹑内部保卫和消防工作计划,经分管安全生产领导批准后,组织下属并协调有关部门认真实施,创造安全环境保障正常营业,确保宾客﹑员工及企业安全。 2.负责建立健全下属岗位责任制度﹑企业安全生产管理制度和消防工作制度.以身作则并严格监督管理下属及企业员工执行。 3.依据满负荷﹑快节奏﹑高效率原则,定期核定本部人员编制,在确保岗位安全的情况下,精减人员,减少经费开支。 4.负责对企业的现金流转﹑递解﹑存取和兑换提供安全保障。 5.计划﹑部署VIP客人﹑重要活动及非常时期的安全保卫工作,并检查落实,确保万无一失。 6.征求宾客和企业部门的意见建议,随时接受并妥善处理客人投诉,不断改进保安服务工作,维护企业声誉。 7.确实做好企业消防工作,负责制定紧急突发事件的预案,一旦发生,迅速采取应急措施,及时向总经理助理报告情况,并参与调查和善后处理工作。 8.负责企业义务消防队的组织﹑培训和指挥.组织定期的日常的消防安全检查,切实消除一切隐患和不安全因素,确保企业安全,同政府机关部门以及公安机关﹑消防部门、安监、街道建立并保持良好的工作关系.了解社会治安形势﹑刑事犯罪动向,掌握重点人口﹑犯罪团伙情况﹑采取预防措施。 9.严格从细培训下属,不断提高其专业知识﹑业务技能等综合素质,确保文明执勤﹑依法办事﹑树立企业良好社会形象。 10.依据法律﹑法规及企业管理规章制度,对企业全体员工的安全行为有监察权。 11.每月对全体下属进行考核﹑评估并对人员聘用﹑调配﹑晋升﹑奖惩﹑工资福利等负责。 12.出席部门经理例会﹑召集﹑主持安委会会议,听取安全生产工作情况汇报和队员思想动态,传达上级工作指令,解决保安工作难题并部署工作。 13.完成上级交办的其他各项任务。 14.本招聘岗位需求2025年内有效，招满为止。

负责酒管公司的市场拓展、收益最大化战略制定与执行，通过数据分析、市场洞察和合作谈判，实现酒管公司规模增长及整体收益目标。 岗位职责： 1、制定集团品牌发展战略，明确区域布局优先级。 2、全流程项目管理：从选址评估、业主谈判到合同签约。 3、建立标准化拓展工具包、监控门店收益数据分析。 4、维护关键资源。 5、搭建收益管理体系，制定品牌差异化定价策略。 6、监控各项经营数据，优化资源分配。 7、主导中央预订系统、分销渠道的集团化谈判，降低渠道成本。 8、定期召开收益会议，对齐区域/单店目标，解决资源冲突。 9、协调酒管公司资源，支持项目落地。

【岗位职责】 1、直接负责礼宾部的工作。 2、对酒店的宾客提供礼貌专业的服务；协助重要宾客的入住和离店。 3、管理行李房，确保所有的行李有行李标签并且安全存放在合适的位置。 4、负责所有的特殊事情和酒店服务的有关信息的公告。 5、确保工作区域内的所有设备处于良好工作状态。 6、参与员工的培训工作。负责员工的日常培训，制定培训计划。 7、宾客有要求时，为预计离店的宾客安排出租车、机场班车的服务。 【岗位要求】 1、同岗位工作经验2年以上； 2、身体健康，品貌端正，形象气质佳； 3、优秀的组织管理能力； 4、优秀的交际能和沟通技巧； 5、善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。

【岗位职责】 1、协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。 2、在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。 3、负责处理宾客的问题和投诉。 4、负责重要宾客的迎领工作。 5、解决当班期间发生的安全问题。 6、向其他班次协调交班记录上需要沟通的事项。 【岗位要求】 1、同岗位工作经验两年以上。 2、熟悉各种应急预案的内容和程序，了解接待礼仪、礼节。 3、具有较强的组织、指挥、协调和控制等方面的管理能力，能处理宾客投诉和突发事件。 4、能用一种外语与宾客流利交流。

【岗位职责】 1、查看交班记录，了解上一班的移交事项，并负责处理； 2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动； 3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益； 4、熟练总台各项专业业务和技能，搞好对客服务； 5、熟练掌握店内信息，提供准确的问讯服务； 6、负责为下榻酒店的宾客办理入住登记手续； 7、负责客房钥匙的管理和发放工作并严格遵守验证制度； 8、制作有关报表，为其它部门提供准确的接待信息。 【岗位要求】 1、XXX以上文化程度，流利的英语口语； 2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感； 3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

一、招聘条件 1.本科及以上学历（应届或两年内有酒店工作经验的历届毕业生）； 2.有良好的政治素质和道德品行（党员或预备党员优先）； 3.有较强的领导潜力和良好的沟通技巧； 4.可塑性强、抗压能力强； 5.有较高的英语水平； 6.该岗位为派驻到集团所属酒店培养，工作地点在酒店内，且仅限一线部门。 二、培养计划 培养周期为2年（24个月）。 第一阶段：培训辅导与轮岗历练（第1-12个月） 由集团和培养酒店共同制定培训计划，主要安排在一线运营部门进行轮岗（包括前厅部、餐饮部、客房部和市场部），定期组织管培生对轮岗情况进行评估，及时安排调整。 第二阶段：初级管理岗位（第13-24个月）   根据管理培训生前12个月的考核结果（日常考核、培训考核、技能考核、专项考核）和酒店发展需要，并结合本人意愿，确定初级管理岗位（一线运营部门），进一步专业能力的提升。 第三阶段：正式定岗（24个月以后） 根据管理培训生24个月的考核结果（日常考核、培训考核、技能考核、专项考核和综合评估）集团发展需要，并结合本人意愿，确定定岗岗位和职级，进入下一阶段人才培育。 三、薪资待遇 1.本科生第一年为5500元/月（税前），第二年为6000元/月，2年以后根据评估结果确定，通过评估后可给到初级管理岗位（主管）。 2.研究生第一年为8000元/月（税前），第二年为8500元/月，2年以后根据评估结果确定，通过评估后可给到初级管理岗位（主管）。 3.年底双薪、五险一金、医疗保险、国定假日、高温费、季度或年终绩效、免费工作制服和午餐、住宿（部分培养酒店可提供）。 4.丰富的员工活动与多渠道发展机会（党工团）

岗位要求 1.大专以上学历，有相同岗位工作经验1年以上; 2.掌握文员工作、文书档案管理、接待礼仪等知识; 3.了解人事、薪酬、劳动保护等政策、法规; 4.具有较好的文字组织能力和语言表达能力，能起草各类文件; 5.熟练掌握办公自动化技能，能熟练操作PPT; 6.女性，有员工培训经验，昆山人或者昆山定居。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image.    What will I be doing?   As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:  • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.  • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.  • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.  • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.  • Participate in developing and implementing hotel and departmental policies and regulations.  • Develop marketing strategies and promotion plans to adjust to the market situation in real time.  • Supervise and drive the progress and implementation of marketing plans.  • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.  • Monitor and evaluate current initiated marketing activities and market dynamics.  • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.  • Conduct regular market research and obtain information about competitors.  • Set pricing strategies and sales targets for the hotel.  • Manage special projects and other related businesses.  • Ensure efficient use of departmental resources.  • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.  • Ensure that department staff are clear about the responsibilities assigned to them.  • Take immediate corrective action when the interests of the department or hotel are jeopardized.  • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback.  • Manage departmental expenses and budgets.  • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date.  • Control departmental costs in accordance with hotel policies to avoid waste.  • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.  • Ensure the filing of departmental documents and related information.  • Maintain communication with all operating departments within the group to maximize sales opportunities.  • Promote hotels in relevant industries at home and abroad.  • Actively participate in sales activities initiated by Hilton.  • Organize promotional trips for target markets.  • Maintain good relationship and communication with target markets at home and abroad.  • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.  • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company.  • Adhere to hotel safety policies, emergency rules and procedures.  • Ensure employees fully understand and follow the contents of the employee handbook.  • The department reserves the right to change or supplement the job description if necessary.  • Perform any other reasonable duties assigned.  Qualifications - External What are we looking for?  A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • Hospitality: Volunteer to provide unparalleled hospitality.  • Integrity: Do what you should do all the time.  • Leadership: Strive to be a leader in both your industry and your community.  • Teamwork: Actively promote teamwork spirit in all work.  • Ownership: take responsibility for your actions and make decisions.  • Now: Operate with urgency and discipline.  • Bachelor’s degree.  • At least 5 years of relevant management experience in international hotel chains.  • Good English and Chinese reading and writing skills.  • Able to formulate and implement operating budgets and business plans.  • Able to effectively market and position the brand at desired levels.  • Able to manage the Sales department.  • Able to assist the General Manager and Management in achieving the hotel's overall business objectives.  • Knowledgeable of political, economic and social issues, and market trends.  • Good communication, organizational and presentation skills.  • Able to lead, guide and develop employees.  • Knowledgeable of and able to deal with crisis.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

岗位职责 1.主要负责中厨砧板三位,根据酒店要求严格操作,控制原料成本,保证出品质量。 2.做好每日餐前准备,保证需求及原料的充足。 3.保持冰柜、案板、蒸笼等各类用具、餐具的清洁卫生。 岗位要求 1.有基本厨房砧板的操作经验,在星级酒店有过3年以上同等的工作经验。 2.最好是烹饪学校毕业，并有相关技能。 3.做事认真负责，有耐心。

【岗位职责】 1、参与制定公司营销战略，负责企划板块的工作计划与执行； 2、参与公司品牌建设和管理工作，策划组织并执行品牌推广相关方案； 3、负责主持项目或产品的营销策划、平面制作、宣传推广等工作； 4、负责品牌媒体公关关系建立与维护； 5、统筹新媒体营销推广计划及日常工作； 6、负责公司大型活动的策划组织。 【岗位要求】 1、本科以上学历，市场营销、新闻传播、广告学、工商管理等相关专业； 2、有三年以上营销策划、品牌推广、广告营销等相关岗位的工作经验； 3、有较强的文案功底，能独立完成市场活动策划方案的编写与实施； 4、思维敏锐，创意能力强，具备良好的逻辑思维能力和分析策划能力； 5、有较强的独立工作能力和团队合作精神。

岗位酒店 乌鲁木齐福朋喜来登酒店 岗位职责 1、负责酒店人力资源部的全面管理工作，制定和实施人力资源规划。 2、负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。 3、负责酒店高层管理人事的招聘和储备人才库的建设。 4、执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。 5、组织编制工资、人事、考勤、考核等报表。 6、制定和完善酒店组织架构、薪酬体系、绩效管理体系。 岗位要求 1.  本科以上学历，有相同岗位工作经验5年以上。 2.  在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。 3.  熟知国家、地区劳动法律法规及相关政策。 4.  具备优秀的英语听说读写能力。 5.  管理类专业，接受过系统的人力资源管理理论培训。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.   If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel.      What will I be doing?  As the Director of Finance, you will be responsible for performing the following tasks to the highest standards:    Financial Accounting & Control: Best practice financial accounting processes in a robust control environment  • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.  • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary.  • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts.  • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement.  • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy.  • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.  • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.  • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.).   • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.  • Liaise and co-operate with both Internal and External Audit, ensuring that an effective programmed of in-hotel audit is in place and that corrective action is promptly taken where required.   • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required.  • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency.    Management Reporting: Focused, innovative and balanced reporting that stimulates management action  • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented.  • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward.  • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance.  Maintain proof of such reconciliations which are conducted each month.    Business Support: Provision of the highest standards of financial and commercial support to the Business         • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data.  • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals.  • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making.  Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information  • With Project Managers, support the implementation of financial systems in the hotel.  • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures.  • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system.    • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors.  • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment.    Investment Optimizing returns on capital investment  • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole.  • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard.  • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure.  • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns.  • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends.  • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions.    Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting  • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities.  • Manage the formulation, review and approval process for budgeting within the hotel.  • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation.  • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business.    • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business.  Avoid surprises.    Investment in People: Ensuring the best person in each job, in an environment of continuous development  • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively.   • Establish and maintain good employee relations within the Finance department.   • Aim to maximize efficiency in the accounting department and optimum staffing levels.  • Recognize that a highly organized Accounts office is often a sign of an efficient department.  • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team.   • Lead and motivate the team to high levels of performance.  • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals.  • Both the Director of Finance and Assistant Financial Controller should have a personal development plan.  • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE.     Cash & Working Capital: Optimize cash position in an environment of tight control  • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables.   • Maximize interest earnings and minimize interest expense.  • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements.  • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times.  • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls.  • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.  • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues.  • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts.  Cost Management: Support the operation to optimize efficiency of the cost base  • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action.  • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner.  • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business.  • Set an example to the hotel by operating an efficient and cost-effective Finance department.    Additional Notes  • The Director of Finance has a direct responsibility to the General Manager of the hotel combined with a responsibility to the Regional Finance Director for the maintenance of professional standards.  • In the rare event that this dual responsibility gives rise to a conflict, the matter must be referred to the Regional Ops VP and the Regional Finance Director for guidance.  • The appointment dismissal and transfer of the Director of Finance is made by the Regional Finance Director / Area VP Finance in consultation with the hotel General Manager.   • No changes to the remuneration package of any Director of Finance (or Assistant Controller) may be made without the written approval of the Regional Finance Director / Area VP Finance.   • The Director of Finance has unlimited rights of access to all financial figures and facts of the operation.  • The Director of Finance exercising reasonable tact may visit any department to ask questions and make any study in fulfilment of his / her duties.  • The General Manager must consult the Regional Finance Director / Area VP Finance over the completion of any appraisal or Personal Development Review for the Director of Finance.   • Any bonus scheme for the Director of Finance must be agreed with the Regional Finance Director / Area VP Finance in advance. Qualifications - External What are we looking for?  To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • University qualification and above.  • Finance / Accounting major and certified, e.g. ACCA/ CPA.  • 5 year in hotel accounting with at least 2 years in similar position with an international hotel.  • Fluent in oral and written English to meet business needs.  • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK,   • Proficient in Microsoft Windows, Word, Excel and PowerPoint.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

岗位职责 1.掌握当日客情及餐饮活动。 2.参与各项前台的工作，发现并上报工作中出现的问题。 3.掌握当天到店及离店的重要宾客，回头宾客。 4.在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷。 5.与住店宾客保持良好沟通以了解宾客之喜恶（喜好），协助宾客解决疑难事宜。 6.做好每日对住店宾客的电话拜访工作，搜集宾客意见并及时采取跟进措施与向上级反映。 7.在前台接待及迎送住离店的宾客。 8.协助入住宾客办理登记入住及离店手续。 岗位要求 1.大专以上学历，有同岗位工作经验2年以上，有良好英文沟通能力。 2.具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力。 3.注重细节，工作有责任心，敢于承担责任，执行力较强。 4.有上进心和良好的学习能力和抗压能力。

能独立沟通上单，会做脸做身体 【岗位职责】 1、负责为客户提供专业的面部及身体护理服务，包括但不限于基础护理、仪器操作、特色项目等 2、根据客户皮肤状况及需求，制定个性化护理方案并提供专业建议 3、熟练操作各类美容仪器设备，确保操作规范及安全性 4、严格执行服务流程与卫生标准，保持工作区域整洁及仪器消毒 5、主动维护客户关系，定期跟进护理效果并促进项目转化 6、完成店内分配的销售任务及客户管理指标 7、参与新产品、新技术的学习培训并落地执行 【岗位要求】 1、具备2年以上美容院实操工作经验，持有美容师资格证书优先 2、熟练掌握面部清洁、按摩手法、基础仪器操作等核心技能 3、熟悉皮肤生理结构及常见问题肌肤解决方案 4、年龄25-40岁，形象气质佳，具备良好的服务意识和沟通能力 5、能承受工作压力，具有沟通良好的沟通能力，团队协作精神及客户服务意识

前台接待员：5名，男女不限，30岁以下，大专以上学历，形象气质佳，普通话标准，会电脑。

1.协助保安部经理监督保安部工作，确保酒店安全。 2.协助保安部经理组织全体保安员高质量地完成酒店的安全保卫工作，确保酒店人、财、物的安全。 3.协助保安部经理制定安全管理制度，消防预案，突发事件应急预案。 4.组织大型活动，对员工进行法制教育和防火安全教育。 5.发现消除安全隐患，指挥重大活动的现场安全工作。 6.保障员工和宾客的生命安全，注重对酒店经营部位和要害部位的安全管理。 7.同当地的公安、消防机关及其他相关政府部门建立良好的关系。

【岗位职责】 1、接受线上、线下客户对酒店的预订需求，并予以妥善解决。 2、接听客户对酒店等产品信息的咨询电话，予以解答并作好相关记录。 3、熟悉处理房间预订的程序，给宾客提供给最新和最准确的房况信息。 4、落实“预订未到宾客”的名单和每日团队取消情况。 5、调节和控制房间预订、销售。 【岗位要求】 1、具备热情的工作态度、一定的抗压能力、拥有良好的执行力和团队精神； 2、有一定的沟通能力，口齿清晰、开朗自信，有较强的语言表达能力和人际沟通能力； 3、中专以上学历，普通话标准，谈吐礼貌，声音甜美； 4、熟练掌握基本办公软件操作，打字熟练； 5、具有星级酒店相关工作经验者优先； 6、具有优良的服务意识和敬业精神，能够适应倒班制。

Role Overview: TheDirector of Finance is an integral member of the hotel’s leadership team including General Manager, Director of Operations, CommercialDirector, and Director of Human Resources. The role is responsible for all accounting andfinancial requirements for the Hotel in an environment of tight control.Providing financial support, advice and expertise to the General Manager andHotel Team, with the aim of maximizing value. To develop the quality of thefinance function within the Hotel.  Key Responsibilities: Financial Accounting & Control： Best practice financial accounting processes in arobust control environment ü  Overall management of theaccounting records and financial reports of the hotel ensuring compliance withcompany, owner, statutory and fiscal requirements and timetables. ü  Where applicable the above mustinclude the accounts for Hilton’s branch or subsidiary. ü  Ensure that the balance sheet is afair reflection of the assets and liabilities of the hotel. The balance sheetmust be regularly reviewed and reconciliations performed of all accounts. ü  Ensure compliance with themanagement agreement with Hilton, and any Owner / Lease agreement. ü  Maintain a focused system ofinternal controls, which will provide effective and efficient control over thehotel assets, liabilities, revenue and costs. Ensure compliance with companypolicy. ü  Maintain control over the Hotel’sassets, liabilities, income and expenditure on behalf of both the Operator andOwner and provide management, leadership and accountability for the financialperformance of the hotel. ü  Ensure legal and tax complianceand that adequate insurance cover is maintained. Manage the pension scheme,where applicable, ensuring that adequate accounting, actuarial and legalcontrols are in place. ü  Ensure valid permits and licenseshave been obtained for such matters as importation, currency transfers andhotel operations (bars, clubs, casinos etc.). Take responsibility for thesafekeeping and updating of all leases and contracts, which may affect thefinancial status of the hotel. ü  Liaise and co-operate with bothInternal and External Audit. Ensure that an effective programmed of in-hotelaudit is in place and that corrective action is promptly taken where required.Give particular emphasis to ensuring that all revenue is captured. Make use ofa monthly control checklist.  Conductsinterim self-audits as required. ü  Develop best practice financialaccounting and control procedures. Financial reporting and control to be areasof continuous review and development with the aim of maximizing both impact andefficiency.   ManagementReporting： Focused, innovative and balanced reporting thatstimulates management action ü  Develop high quality managementinformation and performance measurement that is timely, accurate. Reportingshould be thought provoking and action oriented. ü  Implement reporting thatincorporates benchmarking, identification and measurement of key performanceindicators, and use of the balanced scorecard. Reporting should not only lookto historical performance within the hotel, but also outwards and forwards. ü  Ensures corporate reporting istimely and accurate.  Ensures that allcorporate reporting is internally consistent and that, inter alia, Datalinkreport, Pro-plan system, management reports, trends of operation reports,incremental conversion reports, profit and loss statements, balance sheets andcash flow reports reconcile to the trial balance.  Maintains proof of such reconciliations whichare conducted each month.      BusinessSupport： Provision of the highest standards of financial andcommercial support to the Business      ü  Support and advice on financialmatters to the General Manager and to the hotel team, including theinterpretation of financial data. ü  Review management information forthe hotel and make proposals for the General Manager for value addedinitiatives. Where appropriate, play the “Devil’s Advocate” to challengepractices and proposals. ü  Provide financial skills tosupport business development initiatives Information Technology & Systems： Optimize the use of I.T. within the financedepartment to improve efficiency and information ü  With Project Managers, support theimplementation of financial and related systems in the hotel. ü  With the ISM ensure proper use andmaintenance of financial systems, including adequate security and back-upprocedures. ü  Acts as the guardian of theintegrity of data flowing into the accounting system.  Ensures that control process is sound insystems that interface directly or indirectly with the accounting system.  Works with colleagues to ensure that errorsare corrected at source and processes amended as required to eliminate ratherthan correct errors. ü  Continually develops the usage offinancial systems to ensure the highest levels of management reporting,processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment ü  Utilize project evaluationtechniques to assist in directing investment to those projects which optimizereturns for the projects. ü  Prepare the annual capital planand direct implementation of this plan, ensuring funding and necessary buying(eg. Owners) are in place so that the note can be kept at the highest possiblestandard. ü  Prepare and review the AFE,ensuring financial accuracy and sound commercial and business judgment isapplied to the process, and that authorization is obtained prior to commitmentof the hotel to expenditure. ü  Perform post investment audit onmajor capital investments.  Communicatesresults of post investment reviews within the management team and ensuresactions are taken to learn from such results and maximize returns. ü  Ensure compliance with HI capitalpolicy. Maintain proper control and recording of project spending. Looking Ahead： Operating against meaningful strategic plans andbudgets with accurate forecasting ü  Take a support role to the GeneralManager in hotel strategic planning. Emphasis on Master-Planning and “thinkingoutside the box” to identify value opportunities. ü  Manage the formulation, review andapproval process for budgeting within the hotel. ü  Ensure a regular cycle offorecasting takes place within the hotel with content and detail appropriate tothe needs of the operation. ü  Provides alerts to seniormanagement and to Area/Regional office via regular forecasts, outlook reportsor via ad hoc reporting concerning positive or negative trends in thebusiness.  Works with colleagues and theGeneral Manager to ensure consistency and accuracy of communication regardingfuture trends in the business.  AVOIDSSURPRISES. Investment in People：          Ensuringthe best person in each job, in an environment of continuous development ü  Recruit and retain the best peoplefor the job.  Make good use of successionplanning to develop and replace individuals effectively. Establish and maintaingood employee relations within the Finance Department. ü  Aim to maximize efficiency in theaccounting department. We should aim for optimum staffing levels by joining andleveraging Nanjing FSSC. Recognize that a highly organized Accounts Office isoften a sign of effective management. ü  Develop the effectiveness of thehotel finance function through the ongoing training and development of theteam. Lead and motivate the team to high levels of performance. ü  Ensure you manage specificmeasurable objectives. Give regular feedback including appraisals. ü  Both the Director of Finance andAssistant Financial Controller should have a personal development plan. ü  Provide training to enhance thefinancial skills of the Management Team as a whole.  Utilize tools such as Hilton University &Hilton LEXUE.           Cash& Working Capital：           Optimizecash position in an environment of tight control ü  Minimize the level of workingcapital, with particular emphasis on the management of debtors, and receivables. ü  Maintain accurate cash flowforecasts for at least one year ahead, and ensure adequate notice is given toHilton, and to Owners, of any future cash requirements. ü  Ensure full reconciliation of allbank accounts on a weekly basis. The highest standards of control must be alwaysmaintained over all cash and bank balances. ü  The role of the Director ofFinance is to establish robust credit control and credit management policieswith the General Manager and the Commercial Director within the guidelines setout by Group policy and following best practice principles – once establishedthe Commercial Director applies such policies and controls. ü  It is the responsibility of theDirector of Finance to ensure that controls over accounts receivable are beingapplied correctly and to take action to rectify any problems identified if theyare not. ü  The Director of Finance mustreview all accounts receivable with the Commercial Director monthly and ensurethat there are no recoverability issues. ü  It is the responsibility of theDirector of Finance to maintain an appropriate reserve for bad or doubtfuldebts. Cost Management： Support the operation to optimize efficiency of thecost base ü  Understand and measure the cost ofdrivers for the hotel. Utilize innovative analysis to stimulate thought andmanagement action. ü  Ensure that adequate purchasingprocedures are in operation so that purchases of goods and services are made inthe most cost-effective manner. ü  Benchmark costs against othercomparable hotels. Identify cost reduction opportunities. Manage financialrisks of the business. ü  Set an example for the hotel byoperating an efficient and cost-effective finance department. Additional Notes： ü  The Director of Finance has directresponsibility to the General Manager of the hotel combined with responsibilityto the Regional Finance Director for the maintenance of professional standards.In the rare event that this dual responsibility gives rise to a conflict, thematter must be referred to the Regional Ops VP and the VP Finance for guidance. ü  The appointment dismissal andtransfer of the Director of Finance is made by the Regional FinanceDirector/Area VP Finance in consultation with the hotel General Manager. Nochanges to the remuneration package of any Director of Finance (or AssistantController) may be made without the written approval of the Regional FinanceDirector/Area VP Finance. ü  The Director of Finance hasunlimited rights of access to all financial figures and facts regarding theoperation. The Director of Finance exercising reasonable tact may visit anydepartment to ask questions and make any study in fulfilment of his/her duties. ü  The General Manager must consultthe Regional Finance Director/Area VP Finance over the completion of anyappraisal or Personal Development Review for the Director of Finance. Any bonusscheme for the Director of Finance must be agreed with the Regional FinanceDirector/ Area VP Finance in advance.

岗位职责： 统筹厂区内所有政务接待、商务接待、回厂游客户接待工作，统管接待中心前厅、咖啡厅、放映厅、讲解、计调等团队。 任职要求： 1、大专及以上学历，专业不限； 2、逻辑缜密，思路清晰，处事灵活沉稳； 3、精通商务礼仪，具备五星级品牌酒店、大型景区、大厂接待统筹经验。

【岗位职责】 1、全面负责美容店的日常运营管理，包括人员调配、服务流程优化、业绩目标制定与达成； 2、监督并指导美容师的技术操作与服务标准，确保客户体验的一致性及专业性； 3、分析客户需求，制定个性化美容方案，维护高净值客户关系，提升客户复购率； 4、负责店内产品及耗材的库存管理，控制成本并确保耗材充足； 5、定期组织员工培训，提升团队专业技能与服务意识； 6、处理客户投诉及突发情况，维护门店品牌形象。 【岗位要求】 1、3年以上美容行业工作经验，1年以上管理岗位经验，熟悉美容院运营流程； 2、精通面部护理、身体护理等美容项目操作，具备扎实的美容专业知识； 3、具备优秀的团队管理能力，能有效激励员工并协调团队合作； 4、出色的沟通能力与客户服务意识，能精准捕捉客户需求； 5、具备数据分析能力，能通过业绩报表优化运营策略； 6、抗压能力强，适应灵活排班及高强度工作节奏。

岗位职责 1、负责酒店前厅部的接待和管理工作，熟知前厅服务设施的功能，处于完好状态； 2、使客房达到最高出租率，获取最佳的客房收入； 3、督导下属部门，委派工作任务，明确岗位责任，随时调整工作部署； 4、保持良好的客际关系，能独立有效地处理宾客投诉； 5、协助酒店与更高一级领导处理突发事件； 6、执行部门培训工作及督促部门员工按照公司及酒店服务标准为客人提供服务； 7、完成上级领导及酒店总经理安排的其他工作。 岗位要求 1、大专以上学历，有同岗位工作经验2年以上； 2、熟悉酒店前厅的经营管理工作，具有较强的工作责任感和敬业精神； 3、督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管； 4、有效贯彻、落实并完成部门制订的每月工作计划； 5、英语对话流利，有较强的协调管理能力，具有一定的销售能力； 6、全面掌握前台收银方面的财务基础知识，能处理日常服务环节中所涉及到的财务方面的问题。

新中式融合面馆（拾烟火）现炒浇头厨师招聘 我们是筹备中的新中式融合面馆“拾烟火”，以“一锅一炒、现炒浇头”为核心，拒绝预制，专注呈现热乎地道的面味，立志成为浙江湖州织里镇“不一样的面馆”！现因品牌启动需求，诚招2名现炒浇头厨师，与我们共同打造舌尖上的烟火记忆，未来更可携手深耕长三角连锁发展。 一、岗位职责 1. 负责面馆核心产品——现炒浇头的炒制，精准把控火候、调味与口感，主打杭帮拌川浇头、本帮现炒浇头，确保每一份出品新鲜入味、品质稳定。 2. 配合团队参与全国美食探店学习，具备高效的味道复刻能力，协助研发新品浇头，丰富菜单品类，满足食客多样化需求。 3. 严格遵守厨房卫生标准与操作规范，维护工作区域整洁，保障食材安全与烹饪流程顺畅。 二、任职要求 1. 年龄25-50岁，有中式炒菜、面馆浇头制作经验者优先；无经验但对烹饪有热情、愿意主动学习者也可投递。 2. 对味道敏感，能快速掌握不同菜系浇头的调味逻辑，学习与复刻能力强，能高效跟上新品研发节奏。 3. 能适应餐饮行业工作节奏，工作认真负责，具备团队协作意识，愿意与品牌长期共同成长。 4. 可在工作地点（浙江湖州织里镇）稳定工作。 三、我们能提供 • 丰厚薪资待遇：远超行业平均水平的基础薪资，搭配绩效奖金，付出即有对等回报。 • 长期发展红利：优秀人才可获得绩效股权，从“从业者”升级为“事业合伙人”，共享品牌成长与长三角连锁发展收益。 • 技能成长空间：定期参与全国美食探店，接触各地特色风味，在新品研发中提升烹饪技能，实现职业进阶。 如果你热爱烹饪，想在一家有特色、有潜力的新中式面馆实现价值，欢迎加入我们！一起用现炒浇头征服食客味蕾，让“拾烟火”在织里镇扎根生长，走向更多城市。 联系方式：[电话/微信：15957270598/邮箱：441295292@qq.com] 联系人：胡先生

1 全面负责酒店的经营管理工作，领导各部门员工完成酒管公司对酒店下发的各项计划目标； 2 编制酒店的经营预算（包括收入、人力、营销等），严格控制经营成本和各种费用开支； 3 负责酒店团队的建立、培训及培养酒店的人才梯队，确保服务质量和团队素质的稳步提升； 4 根据市场变化和发展，制定切实可行的市场营销工作策略，并组织实施和有效控制； 5 全面负责安全管理，抓好食品卫生，消防安全等工作，确保客人和员工的人身、财产安全； 6关注并不断提升团队建设的机制； 7完成酒店管理公司交办的其他工作。 任职要求 1、熟悉中档型酒店操作流程，对OTA渠道有超强的精细化运营能力；管理或从事前厅、销售等部门者优先，要具备与业主的沟通能力 ； 2、1-3年以上相关工作经验 （中档酒店总经理相关经验2年以上）； 3、具备务实、高效的工作精神； 4、具有一定的酒店筹建经验 5、年龄25-40岁

岗位职责: 1.搜集、整理市场情况及销售信息。准备提案和合同，最大限度地提高利润，满足客户的需要。 2.定期走访新老客户，建立良好的客户关系，了解客户对客房设施、价格等方面需求，进行重点推销并积极扩大销售网络。 3.负责会议、团队等服务项目的销售工作及相关服务工作。 4.根据市场需求、分析报告确认潜在顾客及其需求，及时访问客户并提交访问报告。 5.回顾个人和团队每周目标；建议并采取适当的行动来实现目标的关键结果领域。 6.跟进团队预定的进程确保每天基础上的最大入住率。 7.完成每月的订单报告，提交销售报告及销售计划。 8.根据饭店的价格策略，与客户进行谈判，最终达成协议，签署合同。 9.按照不同季节、不同市场需求提供不同的销售价格策略，确保完成销售指标。 岗位要求： 1、至少三年以上酒店销售工作经验。 2、熟悉本地市场知识者优先。 3、品牌标准的管理经验。 4、确保团队能够与其他酒店员工和管理者有效协作。 5、知晓合同法。 6、熟练的计算机技能，包括微软办公套件。 7、较强的口头和书面表达能力。 8、较强的谈判技巧。