Accounts Director - Remote
About the role:
Accounts Director is responsiblefor business generation as it relates to prospecting and securing individualcorporate accounts on behalf of the hotel in accordance with the goals andstrategies outlined in the annual Marketing Plan and in concert with WSOeffort. Position is also responsible for soliciting and securing business fromkey travel industry sources. CTISMs are accountable for ensuring quotas andgoals are met and to ensure that direct sales activities are focused ongenerating the highest possible RevPar for the overall hotel’s success. This position requires a high degree onindependent judgement and discretion on decision making.
This position is based in Shanghai.
What you will do:
Business Development and Prospecting:
Solicit, confirm and service travel agent,wholesale, negotiate and transient accounts including negotiating rates andconfirming contracts that ensure targeted budget achievement.
Identify and create target accounts or agencies thatwill generate business on behalf of hotel but not conflict with WSO efforts.
Utilize arrival reports, Hotelligence, Operabusiness intelligence, Book of Lists, Hoover’sLists, etc, to solicit and secure business on behalf of hotel.
Use company wide programs, sales developments,prospecting projects, WSO customer events and reporting for individual businessdevelopment.
Follow up on all business inquiries and leads andqualify business to generate room nights and impact RevPar performance.
Impact corporate sales production to ensure maximumaccount penetration.
Create and execute account plans for top 20 accountsand make recommendations re: pricing, yield management, room night production,sales activities, etc.
Achieve monthly and annual revenue and direct salesgoals including outside sales calls, prospecting calls, site inspections, andentertainment as outlined.
Create a targeted RFP hit list to communicate to WSOCTISMs in advance of RFP season for multi-user account development.
Manage annual RFP process for each individualtargeted account including account and market intelligence and pricingrecommendations to maximize hotel profitability and secure travel programinclusion.
Uncover potential P2Pleads on behalf of sister properties and the company.
What you bring:
Reading, writing and oral proficiency in the required language.
Good personal & professional references.
Working computer skills andknowledge including but not limited to Excel, Word, PowerPoint, Delphi, Internet and Opera.
College Degree – 4 years or equivalent experience.
Luxury hotel Sales preferred (minimum of 3 years) or 3 – 5 or operational hotel experience Proven sales track record a plus.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• An opportunity to build a life-long career with global potential and a real sense of pride in work well done
Schedule & Hours:
This is a full time position
Usual administrative shifts but may vary upon operation needs
