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  • 北京 | 3年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 包吃包住
    • 人性化管理
    • 帅哥多
    • 美女多
    国内高端酒店/5星级 | 500-999人
    发布于 07-29
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    工作职责 协助销售总监按照酒店年度业绩指标为团队的每位成员制定主要绩效目标和个人发展计划。 向管理层提供市场状况变化的反馈,包括竞争和市场动向,监督与酒店客户行业相关的竞争对手活动,适当协调销售总监参与销售拜访和销售会议。 确定所分配的客户潜力,依照酒店业务拓展标准操作程序制定客户计划,发展分配给的客户群,完成设定的目标并使收益最大化。 发展并维护与业务供应方的联系,更新客户和联系档案,附有客户计划,确保信息‘实时有效’以供行动。 确保在所提供的销售系统中及时准确的更新所有活动的准确记录,以便将来参考与管理。 组织客户来酒店现场考察,收集当前和预期客户/联系人的信息,以获得更多的业务。 在自己的客户群内建立关系网,发展与重点决策人和其他相关人员的关系。 参与酒店组织的相关培训课程、每日例会及要求的其它会议。 完成领导交代的其他相关工作。 任职要求 具有酒店管理或相关专业的大专以上学历,至少2年以上酒店或相关服务业的销售经验。 对销售原理和技巧有深刻认识,具备有效的沟通和谈判技能。 出色的电脑操作技能(包括微软办公软件)。 会使用销售系统的知识和经验者优先考虑。
  • 深圳 | 经验不限 | 学历不限

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    有限服务中档酒店 | 50-99人
    发布于 07-29
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    【岗位职责】 1、负责酒店品牌战略规划与执行,制定品牌发展计划,提升品牌市场竞争力; 2、统筹酒店品牌形象管理,包括视觉识别系统(VI)、品牌调性、宣传物料等,确保品牌一致性; 3、策划并执行品牌营销活动,包括线上线下推广、合作联名、公关事件等,提升品牌曝光度; 4、分析市场趋势及竞争对手动态,优化品牌定位与差异化策略; 5、协调内外部资源,与市场、运营、设计等部门协作,推动品牌项目落地; 6、监控品牌传播效果,定期输出数据分析报告,优化品牌运营策略; 7、管理品牌预算,合理分配资源,确保品牌投入产出比最大化。 【岗位要求】 1、对酒店行业有深刻理解,熟悉品牌建设与营销推广全流程; 2、具备优秀的品牌策划能力,能独立完成品牌定位、传播方案及执行计划; 3、出色的创意与审美能力,对视觉设计、文案策划有敏锐判断力; 4、具备较强的数据分析能力,能通过市场反馈调整品牌策略; 5、优秀的沟通协调能力,能高效推动跨部门合作; 6、抗压能力强,适应快节奏工作环境,对结果负责; 7、有成功品牌案例或酒店行业经验者优先。
  • 天津 | 经验不限 | 学历不限

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    • 五险一金
    • 岗位晋升
    • 带薪年假
    • 技能培训
    • 节日礼物
    • 包吃包住
    • 人性化管理
    • 员工生日礼物
    • 三人间住宿
    • 员工活动
    国内高端酒店/5星级 | 100-499人
    发布于 07-29
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    ·         甄选,发展和管理好本地政府销售成员; ·         开发政府相关北京市场并取得良好的收入.销售团队取得更好的经营业绩。(北京市场) ·         协调好酒店与客户关系、建立并获得有益于酒店发展的经营或许可证; ·         与相关的运营部门做好沟通以确保活动每一个环节平稳有序的进行并得到客户满意度/会议满意度的高分数; ·         管理酒店范围内的所有零售市场业务; ·         与本地旅行社建立良好合作关系,并协同推广酒店各项产品; ·         管理重要大客户或指定市场; 根据市场销售总监下达的指令在各个方面支持市场销售总监的工作。 本岗位工作地点在北京
  • 上海 | 5年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 07-28
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. A Cluster Revenue Manager, Revenue Management Consolidated Center (RMCC) – Asia Pacific will maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Cluster Revenue Manager, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Contribute ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Assistant Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. -Provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任职要求】 What are we looking for? A Cluster Revenue Manager, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s Degree or above -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Sound functional knowledge of the day to day management and operation of a revenue management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyze data and identify significant trends -Self-motivated and competitive -Able to work accurately and effectively under pressure -Good personal presentation -Warm personality and possess team spirit -Clear voice and well spoken, proficient in spoken and written English -Committed and career oriented What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.
  • 杭州 | 经验不限 | 大专 | 提供食宿

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    • 年轻时尚
    • 帅哥多
    • 领导好
    • 包吃包住
    • 五险一金
    • 人性化管理
    • 超长年假
    • 美女多
    • 高端精品酒店
    国际高端酒店/5星级 | 100-499人
    发布于 07-29
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    【岗位职责】 1、按照国家有关规定,对稽核人员审核签章的付款凭证进行复核,办理付款手续。 2、负责酒店各项营业收入的现款清点及汇总。 3、认真执行轧帐后的复点工作及完成解交。 4、及时完成现金收付记帐凭证。 5、做好外汇信用卡及外汇支票的帐务处理和记录、管理、核对工作。 6、负责薪资核算相关工作。 7、餐饮日常收入账务审计相关工作。 【岗位要求】 1、大专学历,1年以上酒店行业财务工作经历。 2、了解出纳操作流程具备良好的专业相关知识。 3、具备良好的领导能力,监督管理能力,有组织能力和创造性,善于规划组织自己和他人的工作。 4、性格外向,吃苦耐劳,工作认真负责,耐心细致。 5、有良好沟通能力和团队合作意识。
  • 深圳 | 8年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 领导好
    • 包吃包住
    • 人性化管理
    中式餐饮 | 1000-2000人
    发布于 07-29
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    【岗位职责】 1、完成总部下达的各项经营指标和管理指标; 2、带领全体员工积极完成,定期分析和报告年度、季度、月度经营情况; 3、参与制定门店各类营销推广计划,并带领员工落地执行; 4、严格遵守安全准则,组织各项安全培训和检查,确保餐厅安全事故0发生; 5、严格控制原材料的标准、规格,正确掌握毛利率,抓好成本毛利率; 6、负责门店团队管理、工作权责划分、绩效管理、职业发展规划等; 7、做好门店资产管理,合理控制门店存货周转率; 8、确保早餐、会议餐、散餐的出品品质,提升OTA线上平台评分; 9、针对市场变化,及时与厨师长沟通,调整菜单及营销策略; 10、参加总部工作会议和培训,主持分店例会,完成上传下达工作;并做好与酒店之间的沟通、协调和密切配合。 【任职要求】 1、大专及以上学历,市场营销、管理类专业,具有良好的沟通表达能力; 2、具有5年以上同等岗位工作经验; 3、具有中餐酒楼工作经验,熟悉包房、宴会、散餐的运作流程; 4、抗压能力强,勇于接受挑战,具备较强的事业心及责任心,有扭亏经验优先; 5、熟练操作各类办公软件。
  • 运营经理

    2万-3万
    苏州 | 5年以上 | 学历不限

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    其他 | 100-499人
    发布于 07-29
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    岗位职责: 1.负责区域内新店及现有门店的运营统筹,制定年度经营策略,分解并监督销售目标达成; 2.管理店长及前厅后厨核心团队(如前厅主管、厨师长),制定培训计划,强化服务技能及餐酒搭配专业能力; 3.主导成本控制与供应链优化,对食材成本、人力配置及设备维护进行精细化管控; 4.基于品牌定位,优化本地化营销方案,提升市场份额及客户忠诚度。 任职要求: 1.5年以上黑珍珠/米其林西餐品牌区域管理经验(不接受商超、快消或非高端餐饮背景); 2.成功主导过2家以上高端西餐厅的运营统筹或新店孵化,熟悉意大利菜系及侍酒文化; 3.具备跨门店团队管理经验,擅长激励高学历/专业型人才。 您可将个人简历和求职意向发送至hht@dfwsgroup.com,如有合适职位,我们会第一时间与您联系~
  • 营销总监

    2万-3万
    深圳 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 岗位晋升
    • 包吃包住
    • 年度旅游
    • 人性化管理
    • 年底双薪
    • 管理规范
    • 带薪年假
    精品酒店 | 1000-2000人
    发布于 07-29
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    【岗位职责】 1.统筹各区域与门店的运营管理,提升管理效益,保障业绩收入。 2.负责管理和控制运营成本,优化资源配置,提高效益,确保运营活动在成本预算范围内有效运作。 3.与销售和营销团队合作,制定销售计划和市场推广策略,吸引客户、提高客房入住率和餐饮消费,增加营业额和利润。 4.定期监督和评估运营绩效,收集和分析数据,提供运营报告和建议,识别问题和改进机会,推动运营效率和服务质量的提升。 5.依据公司的管理要求及发展目标,建立高效的运营管理体系及工作流程标准。 6.完成领导交办的其他工作任务。 【任职资格】 1.相关从业年限不少于5年。 2.本科及以上学历,中共党员优先。 3.具备优秀的运营管理能力,包括客房管理、前厅服务、餐饮服务、销售与营销、人力资源管理等方面的经验和技能。 4.具备领导和管理团队的能力,能够激励员工、培训和发展团队成员,确保团队协作和业绩提升。 5.具备良好的沟通、表达、写作能力和团结协作能力。
  • 漳州 | 10年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 07-28
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    【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 苏州 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 07-28
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned. 【任职要求】 What are we looking for? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Hospitality: Volunteer to provide unparalleled hospitality. • Integrity: Do what you should do all the time. • Leadership: Strive to be a leader in both your industry and your community. • Teamwork: Actively promote teamwork spirit in all work. • Ownership: take responsibility for your actions and make decisions. • Now: Operate with urgency and discipline. • Bachelor’s degree. • At least 5 years of relevant management experience in international hotel chains. • Good English and Chinese reading and writing skills. • Able to formulate and implement operating budgets and business plans. • Able to effectively market and position the brand at desired levels. • Able to manage the Sales department. • Able to assist the General Manager and Management in achieving the hotel's overall business objectives. • Knowledgeable of political, economic and social issues, and market trends. • Good communication, organizational and presentation skills. • Able to lead, guide and develop employees. • Knowledgeable of and able to deal with crisis. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 德阳 | 经验不限 | 学历不限

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    国际高端酒店/5星级 | 2000人以上
    发布于 07-28
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    【职位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任职要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 上海 | 5年以上 | 本科

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    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    国际高端酒店/5星级 | 500-999人
    发布于 07-28
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    卓越雇主
    卓越雇主
    About Club Med A Global Leading All-Inclusive Vacation Group – Since Club Med was founded in 1950 and we created the all-inclusivevacation concept, Club Med has been the world leader on its market, and hasdeveloped a resolutely upscale, friendly and multicultural spirit. Club Medboasts 68 resorts located in the most beautiful sites in the world, a cruiseship and Luxury Villas & Chalets and, now more than ever, is associatedwith dreams and happiness. There are 20,000 Gentle Organizers (G.Os) andGentle Employees (G.Es) at Club Med, who work in the villages, but also at theParis, Lyon, Singapore, Shanghai, Rio de Janeiro and Miami headquarters, in thesales offices situated in dozens of countries and in travel agencies. Why work with us? Club Med offers the opportunity to broaden ourprofessional scope in amazing destinations all around the world, and toembrace a unique mindset and lifestyle in a company that has always beenpurposeful and committed to people and environment. Club Med has always been, and will continue to be, an experience like noother, a life-changing experience. Title: E-commerce (Assistant) Manager Working Location: Shanghai, China Your opportunity As the E-commerce (Assistant) Manager, you will be responsible for ·       Mission 1: Explore business opportunities on Ctrip/Trip ·       Mission 2: Drive sales to increase Club Med AllInclusive volume ·       Mission 3: Work closely with internal and externalstakeholders How you will contribute ·       Responsibility 1: Explore business opportunities on Ctrip/Trip - Set the strategy of business growth, both inboundand outbound; and be responsible for daily operation, aiming to achieve monthlysales target. - Knowledge on ecommerce channels to have creativeproducts, contents, target audience and promotion in line with platform rhythm. - Negotiate with partners to get good deals, eitherin commercial cost or other commercial policy ·       Responsibility 2: Operation management on channel todrive sales - Proactively organize sales campaign, and getmarketing resources support from platform - Well organize daily live streaming to promote eachresort - Well understand CPC to help resorts with bestlisting ranking - Work closely with internal team to get competitiveproduct and marketing support and realize sales revenue - Manage TP team to ensure qualified delivery , likecampaign launch, product update, customer service, etc are well going. ·       Responsibility 3: Data analysis - Collect market information/intelligence aboutcustomer, competitor, trend, localization, and as a support in daily joboptimization - Make use of internal data report to understandbetter of market and guests and help in daily job. - Coach and develop reports' capability in planningand review of projects. Who you are? ·       Education: Bachelor or above ·       Experience: at least 3-5 years working experience,marketing or ecommerce team with Ctrip experience is preferred; Hospitalityindustry or OTA working experience will be a plus. ·       Knowledge: Good knowledge on ecommrece, and onlinesales. ·       Languages: Fluent English in all of spoken,listening and writing
  • 销售总监DOS

    1.3万-1.8万
    上海-浦东新区 | 5年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 员工生日礼物
    • 人性化管理
    • 领导好
    • 双休
    国内高端酒店/5星级 | 100-499人
    发布于 07-28
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    责任概要: 根据集团的公司准则,全面负责制定有效的市场营销策略,加以贯彻执行,最终实现酒店的营销目标。 工作任务 : 1.营销工作 (1)制定酒店营销的年度收入预算及费用预算,并跟进预算进度及完成情况; (2)根据酒店收入预算和市场情况,制定出酒店远、中、近期市场营销计划、宣传推广计划,并负责组织实施完成; (3)关注市场动态,随时修订酒店的营销策略,主动参与酒店服务产品的研发、改造、创新等活动。对定位的目标时常有计划、有部署地宣传推广,与相关部门搞好协调合作; (4)主持每周的营销策略会议,带领整个团队分享竞争对手酒店的动态,客人的反馈以及市场的信息; (5)针对市场的不同划分,进行市场定位并制定合理的价格套餐; (6)有规律的回顾营销策略的有效性,及时的做出有必要的更改; (7)了解市场供求情况,客户意向和需求,积极参与所在区域内的旅游宣传、会议活动,与区域内的客户建立长期稳定的良好合作关系,不断开拓新市场、新客源; (8)掌握酒店价格实施情况,控制价格水平。定期检查房态及房价的实施结果,及时提出改进措施,保证较高的入住率的同时提高平均房价; (9)通过拜访企业客户,会见住店客人,及时取得客人的意见和反馈,最终加强酒店与客人之间的关系; (10)制定有效的酒店营销活动计划,并且确保计划能够持续不断,合理有效的贯彻到客人的服务中; (11)确保营销部门快速、高效地处理客人所有的要求以及询问; (12)带领整个营销团队通过报刊、杂志、网络等媒介持续开发新的客源; (13)通过有效的监督和管理,保证每个营销人员能够根据指定的营销计划和指示,每天执行一定数量的有效营销活动; 2.客户管理 (1)确保所有与客人有关的信息,能够准确的输入相关的系统和文件,并且持续维护信息的准确度; (2)通过合理的运用港城集团、真傲集团资源,为系统中的每一个客人制定合理有效策略; (3)认真审核每条新获得的客人信息; (4)审核所有的客户访问报告,以确保所有的客户被合理的管理; (5)为营销人员制定营销目标,并确保能够有效的制定并且执行营销访客计划; 3.培养营销团队 (1)定期的指导评估营销人员以确保及时地提高工作表现,并帮助营销人员能够不断的自我提高、发展; (2)为每个营销人员根据“SMART”制定个人发展的计划,帮助每个营销人员的扬长避短 (SMART = 特殊的,可量的, 可达的,可实现的和时效的); (3)为每个营销人员建立工作指导方针以及期望达到的表现水平,鼓励员工不断进步; (4)确保市场销售总监和经理通过参与客人拜访,让营销人员获得工作上的培训,同时有规律的评估营销人员的工作表现; (5)确保所有的营销人员依照公司设定的指导方针进行营销活动; (6)定期的评估营销经理的工作表现,并书面记录存档; (7)回顾和更新所有与市场营销有关的LSOPs; (8)配合协助综合部完成营销部员工招聘工作; (9)制定营销、策划预算,控制费用,少花钱办大事,廉洁自律,培养出一批高级营销人才; 4.咨询协助报告 (1)准备营销活动和市场分析的周期报告,并向行政委员会分享; (2)为总经理及各部门提供专业的咨询及协助; 5.赢利管理 (1)确保营销人员能够礼貌有效的接听来电,并根据标准将信息准确的输入系统; (2)评估分析市场情况,给予营销策略建议; (3)持续不断的合理运用营收管理工具,以期能够最大化酒店的收益; (4)定期检查酒店的价格控制程序,避免任何滥用折扣的情况发生; (5)确保所有的佣金准确,有效地发放; (6)进行定期的价格审计; 6.公共关系 (1)全面负责公共关系工作,监督所有酒店的营销、广告、数据库管理和宣传资料制作执行,维护集团的标准、品牌的一致性,树立酒店良好的品牌形象; (2)通过与媒体、OTA平台保持良好的合作关系使酒店得到充分的宣传; (3)通过拜访媒体与媒介记者,建立保持良好的合作关系; (4)监督所有新闻稿的准备与发行工作; (5)确保所有的促销及广告推广内容符合酒店的指导方针; (6)积极参与项目所在地公益活动,致力于社区服务,为酒店赢得积极正面的媒体宣传曝光; 7.其他 根据业务需要完成其他任务。
  • 郑州 | 经验不限 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 包吃包住
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 管理规范
    • 人性化管理
    全服务中档酒店/4星级 | 100-499人
    发布于 07-29
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    工作内容: 1.负责指定并执行酒店营销策略; 2.维护并拓展客户关系,提升客户满意度; 3.监督销售团队,确保业务目标实现; 任职要求: 1.具有出色的领导能力和团队管理能力; 2.拥有优秀的商务谈判和客户服务意识; 3.能够在高压环境中工作,具有良好的问题解决能力 五钻酒店,品牌是温德姆花园酒店 地点是博爱县,客房数量179间 要求一手组建销售团队,协议客户,团队客户月均占比达到出租率的60%, 收入不封顶!
  • 广州 | 10年以上 | 本科 | 提供住

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    • 五险一金
    • 包吃包住
    • 带薪年假
    • 管理规范
    • 技能培训
    精品酒店 | 50-99人
    发布于 07-28
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    岗位职责: 1.负责统筹景区项目的日常运营管理。包括招商及商户管理、行政人事管理、商铺招商管理、物业管理等,负责景区项目运营及执行,对运营结果负责。 2.负责景区招商管理。根据景区项目规划方向,负责开发、招募市场现有成熟品牌,引进与定位相符的业态、品牌,并根据市场变化发展和周边市场环境,制定切实可行的商铺经营策略,完成营收及利润指标。 3.负责景区项目质量管理体系工作。搭建、完善及优化相关制度、流程及监督落地执行,保证各模块业务标准化、流程化、体系化运作。 4.负责景区项目团队搭建及团队人员管理。构建高效能组织团队,确保项目的服务质量和员工素养,并支撑公司级等重要接待工作。 任职要求: 1.本科及以上学历,景区运营管理、酒店管理、市场营销及行政管理等相关专业。 2.十年及以上景区项目运营管理工作经验,有五年以上同岗位工作经验,具备特色文旅项目、电商行业或互联网行业经验优先。 3.熟悉市场,具备敏锐的市场洞察力,富有创新挑战精神,有独立的开拓市场能力,具有成功项目管理经验优先。 4.具有较强的团队管理能力、统筹能力、沟通协调能力、问题解决能力及抗压能力。
  • 东莞 | 2年以上 | 大专

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    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 帅哥多
    • 领导好
    • 美女多
    • 五险一金
    • 管理规范
    • 人性化管理
    全服务中档酒店/4星级 | 2000人以上
    发布于 07-29
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    1. 负责艺龙酒店科技旗下美豪丽致酒店、艺龙酒店等品牌直营和加盟业务拓展; 2、负责开拓渠道,负责寻找适合公司酒店经营的租赁物业和连锁酒店的意向投资者; 3、负责对项目进行市场调研,投资分析,全方位进行评估,出具评估报告。 4、负责与意向加盟商的商务谈判,对其进行加盟模式、政策、公司经营理念等方面的宣传;以及负责整个加盟店项目的签约; 5、加盟后期协助筹建运营。 6、积极主动收集竞争对手信息,行业动态信息并形成对公司发展有建设性的建议提交上级领导。 7、完成上级交办的其他开发部工作。 岗位要求 1、大专学历以上,有2年以上酒店行业开发工作经验背景; 2、拥有丰富客户信息或中高端酒店品牌成功签约经验优先; 3、性格开朗、抗压力、责任心强; 4、可适应出差,形象气质良好。
  • 疗愈总监

    1.6万-1.8万
    上海-青浦区 | 经验不限 | 学历不限

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    • 五险一金
    • 技能培训
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 管理规范
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    发布于 07-29
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    • 投递简历
    1、负责疗愈项目的管理和统筹,规划并实施项目发展计划; 2、了解发展规划及相关政策,掌握市场需求导向,组织进行项目市场调研和策划定位,并作出准确的判断。 3、从经营管理角度参与设计和工程建设,并提出专业意见; 4、负责项目运营管理模式的研究,构建康养产业服务体系; 5.上级领导交办的其他工作。
  • 销售总监

    1万-1.8万
    舟山 | 2年以上 | 大专 | 提供食宿

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    发布于 07-29
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    • 投递简历
    有投必应
    有投必应
    【岗位职责】 1、为市场销售部总监提供专业、有力的支持,以达到战略目标。 2、实施并发展部门和酒店的政策。 3、同商务发展总监和收益经理一同制定市场推广战略和促销活动。 4、通过发展并实施销售市场推广策略达到收益目标。 5、根据外部环境可能对销售产生的因素,制定不同的方案。 6、根据市场变化趋势,寻找竞争优势,提高市场份额。 7、分析市场机会,制定具体目标,发展并有效实施策略和计划。 8、根据酒店的住房及会议情况,评估市场机遇,并协助其他部门(如:餐饮部,公关部等)宣传和推广促销活动。 9、评估、掌握市场动态和趋势。 10、制定销售目标,对于与实际完成销售任务的差额,如何采取补救措施。 11根据客户的需求,不时向客户更新酒店优惠政策。 12、针对特殊客户群体制定特殊的市场销售方案。 13、有效管理时间。 14、分配销售市场、划分客户类型。简而言之,把时间管理概念有效灌输给销售、宴会的同事。 15、维护客户关系,了解客户需求,掌握服务技能、销售沟通技能,做好客户反馈。 16、通过对酒店销售人员的培训、引导,提升住房率,给酒店带来收益。 17、通过对销售人员的培训、引导,制定相应的规则,使团队销售潜力发挥到最大,建立荣誉感,提升忠诚度。 18、与市场销售总监、总经理、部门经理和客户保持良好的沟通。 19、能够为客户呈现良好的酒店介绍及描述。 【岗位要求】 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听,具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心,工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、酒店专业或相关经验的优先
  • 党政办主任

    1.5万-3万
    上海-浦东新区 | 1年以上 | 本科 | 提供吃

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    • 五险一金
    • 带薪年假
    • 免费工作餐
    • 带薪病假
    • 工会福利
    国内高端酒店/5星级 | 100-499人
    发布于 07-28
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    • 投递简历
    1、抓好党委工作计划的落实,做好各项重大活动的组织准备工作,并检查各党支部贯彻执行党委决议的情况; 2、负责公司党代会、党委会、领导班子民主生活会等会议的筹备及会务工作,负责宣贯公司党委决议、会议精神和有关要求; 3、执行总经理的指令,督促和检查总经理布置的各项工作落实情况,并向总经理请示和汇报工作; 4、负责本部门的日常工作,做好酒店各项综合性工作及行政管理工作,进一步建立和健全酒店行政规章制度; 5、筹办和组织酒店的各项重大活动,并组织安排总经理办公会议,贯彻落实行政办公会议精神,抓好落实与反馈工作; 6、为总经理决策当好参谋,提供各类准确的信息,并提出建议,负责收集、整合、编发酒店内部情况简报,做好上传下达、下情上报工作; 7、负责起草酒店年度工作计划、总结、领导讲话、请示、报告、会议纪要等文件,并审核签发前的文稿,文字表达准确率达95%以上; 8、负责酒店各类文件及合同的流转、传阅、审核及签发管理工作,安排办公室人员做好文件资料归档、收发工作,保证公司文件传递、签发的准确、高效; 9、根据酒店领导的要求,负责酒店对外工作联系和业务接待,沟通酒店与外部的联系; 10、负责协调酒店内各部门之间的工作关系,共同完成领导交办的各项工作任务; 11、完成总经理交办的其它工作。 任职要求 1、中共党员,政治素质好,拥护中国共产党的领导,坚决执行党和国家的方针、政策; 2、具有履行职责所必备的思想政治素质和道德品质,掌握党内各规章制度,熟悉党群组织管理、党务知识、党建工作和宣传教育工作流程; 3、本科及以上学历; 4、具备较强的沟通协调及文字表达能力,较强的工作责任心。
  • 深圳 | 1年以上 | 大专 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 帅哥多
    • 美女多
    • 包吃包住
    • 人性化管理
    全服务中档酒店/4星级 | 50-99人
    发布于 07-29
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    • 投递简历
    1、审核酒店收入。 2、审核每日现金收入报表。 3、根据夜审前厅收益日报、夜审信用卡报表及现金报表审核各种付款方式是否正确。 4、编制收银员现金收溢或缺月报表。 5、登记每日信用卡明细、银行对帐单,对信用卡进行核对。 6、支付方式核销及应收账款核销 7、OTA佣金审核 8、洲际费用审核 9、对公司客户出具账单及发票,进行信贷管理 10. AR相关账务处理 11.领导安排的其他工作
  • 客房销售岗

    8千-8.4千
    深圳 | 经验不限 | 学历不限 | 提供食宿

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 员工生日礼物
    国内高端酒店/5星级 | 100-499人
    发布于 07:37
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    • 投递简历
    1.根据酒店年度经营目标,承接所辖板块的年度销售目标,分解落实销售计划,促进目标达成。 2.定期进行销售策略、方案的优化迭代,提升销售技巧。 3.负责所辖板块企业大客户的开发与签约,进行酒店周边市场竞对客源研究,寻找差异化创新服务。 4.进行客户维护、深挖工作,解决核心客户全流程客诉工作,推进核心客户持续消费增长。
  • 研发总厨

    2万-4万
    宁波 | 经验不限 | 学历不限

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    其他 | 100-499人
    发布于 07-29
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    • 投递简历
    岗位职责: 1. 快速制定菜品研发方向、菜品研发计划、工艺改进计划、研发预算; 2. 能够独立研发新产品或改良产品的配方和工艺流程,提高产品质量; 3. 负责新产品工艺标准培训实施,确保生产人员熟练掌握加工要领,检查督导门店对新菜品标准和制作流程的执行情况,确保新菜品标准的执行索取反馈意见并加以完善;   4. .熟悉并擅长烹调方法,并负责餐厅菜品结构搭建,参与确定菜品价格,控制出品成本,对综合毛利率负责。 5. 时刻关注行业的新动态,能够通过网络等媒介收集研究有关新产品的信息,跟踪、了解最流行的餐厅、最新的食材、最新的技法、最新的器皿及市场动态的信息,有责任和义务带领研发团队学习、研究和培训最新理念,并且与菜品研发相结合。 任职要求: 1.10年以上中餐烹饪经验,5年以上连锁餐饮或星级酒店研发管理经验,具备中央厨房标准化研发背景者优先; 2.精通川湘粤菜,拥有中式正餐连锁餐饮经验优先,熟悉高端食材特性及分子料理、低温慢煮等创新技法; 3.熟练运用成本核算工具,能通过食材替代、流程优化等方式降低综合成本。 您可将个人简历和求职意向发送至hht@dfwsgroup.com,如有合适职位,我们会第一时间与您联系~
  • 洗脸吧店长

    5.5千-1.8万
    深圳 | 1年以上 | 初中

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    • 社保
    • 提供饭餐
    • 公司产品福利
    • 岗前培训
    • 生日福利
    美容院/会所/养生馆/SPA | 1-49 人
    发布于 07-29
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    • 投递简历
    【职责内容】 【店长】 岗位要求: 1、男女不限,22-38 岁,初中以上学历; 2、1年以上门店经营管理经验,具有良好的店务管理及销售管理能力; 3、沟通表达能力强,有一定的团队协调能力,有亲和力,有责任心。 岗位职责: 1、负责店铺销售管理以及日常店务管理工作; 2、制定各项销售营销计划并监督执行,带领并且协助员工完成各项经营指标; 3、负责店铺客户的管理工作,定期做回访,加强客户关怀工作; 4、严格按照公司规定规范店铺经营,维护、提升店铺和品牌形象; 5、及时了解员工思想动态,管理团队,打造具有向心力的团队。
  • 拓客老师

    8千-1.8万
    武汉 | 经验不限 | 学历不限

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    • 分红
    • 年终奖
    • 旅游
    • 健康体检
    • 节假日福利
    • 社保
    • 带薪年假
    • 提供饭餐
    • 提供交通费
    • 公司产品福利
    • 岗前培训
    • 生日福利,购房金,1
    美容院/会所/养生馆/SPA | 50-99人
    发布于 07-29
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    • 投递简历
    【职责内容】 职责说明: 1 不甘于现状,力求发展挑战高薪。 2 有想法有野心执行力强,计划买房买车。 3  心态好 ,有美容,销售培训及管理经验者待遇从优。 工作描述: 1 面做好筹备工作、培训·宣传及驻店扶持; 2 活泼开朗,善与沟通,语言表达能力强,具有良好的职业素质;
  • 上海 | 3年以上 | 大专

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 年度旅游
    • 包吃包住
    • 管理规范
    全服务中档酒店/4星级 | 100-499人
    发布于 07-28
    • 收藏
    • 投递简历
    【岗位职责】 1、对房务总监负责,并报告工作。 2、负责协调和督促各部门做好夜间的各种工作。协调夜间各部门的工作关系,处理和解决发生的各种问题和突发的各类事件。 3、负责酒店夜间的质量管理工作。 5、编写“夜间工作日记”,记录当天工作的重要情况,发现的问题及处理的意见和结果,及时递交房务总监阅示。 【岗位要求】 1、大专以上学历,有同岗位工作经验三年以上。 2、懂得酒店管理一般理论知识和酒店管理制度和工作规范。 3、熟悉各种应急预案的内容和程序,了解接待礼仪、礼节。 4、熟悉外事纪律,了解旅游法规,懂得治安、消防条例等法律、法规等基本知识。 5、具有较强的组织、指挥、协调和控制等方面的管理能力,能处理宾客投诉和突发事件。 6、会撰写本职范围内的应用文,语言清晰。 7、能用一种外语与宾客流利交流。
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