Events Sales Manager/Assistant Events Sales Manager is responsible for handling events, seek for new business and maintain good relationship with clients. They will assist the Director of Events in focusing and motivating the team to achieve the sales goals.
负责协调宴会开展，以及宴会客户的开发和维护，协助宴会销售总监，完成相应的销售目标。
Duties and Supporting Responsibilities
Assist in the establishment of catering sales administration, client history and tracing system within the Sales & Marketing
Assist in the establishment and enforcement of catering sales proposals and communication standards
Establish rolling strategic three months sales action plan for the approval of the Director of Event prior to its implementation
Conduct regular sales activities to professional conference organizers, corporate meeting planners and relevant associations
Conduct site inspections for and entertain existing or prospective meeting and conference influences, decision-makers and end users.
Issue BEO and coordinate closely with and provide detailed information to the banquet operations in order to enable the operations to "look after" the client effectively while the event is in-house.
Issue group resume and coordinate closely with other operating department (i.e. front office, housekeeping etc.) in order to enable the operations to “look after "the guests effectively while the group is in-house.
Remain updated on catering menus, set-ups, services, capacities and product knowledge.
Share leads and assist catering sales where appropriate.
Update Delphi Sales & Catering account and contact profiles.
Attend and participate in sales and business development meetings.
Submit sales production and lost business reports. Provide feedback on relevant trends, competitor pricing, creative concepts and any other information that will contribute toward the achievement of by your department head.
Perform any tasks as assigned by the Management
Job Requested
Degree or diploma holder, preferably in hotel management and with office administration experience.
Working experience in hotel industry is an advantage.
Possess energy and take great pride in serving customers.
Ability to communicate and interact in English, Cantonese and Mandarin with guests, colleagues, and management in a professional manner.
Well-developed customer service, interpersonal and presentation skills.
工作职责/职位描述:
协助制定宴会销售的行政工作，客户档案和追踪系统
协助制定和执行宴会销售部的各种标准格式文档
每月制定后三个月的销售计划，在得到销售及会议服务总监的批示后方可实行
负责对商务客户、使馆和商会，以及经常与本酒店合作或有意与本酒店合作的客户，进行日常销售的拜访工作
定期向会议公司的主办者，各公司签约的公关公司和各有关协会做销售拜访工作。负责向有意与本酒店合作或一些宴会活动的决策者介绍酒店的设施并进行实地考察
发放宴会单和宴会服务部紧密合作，把已经确认的最详细的活动细节传达给宴会服务部，并在会议期间负责监督和协调各部门的工作以保证活动的正常进行
发放客人团队信息，并在会议期间紧密协调各营运部门（如前厅部、客房部等）的工作以保证活动的正常进行
定期更新和审查宴会的菜单、摆台、服务、容量和产品知识
及时准确的将活动信息传达给相关的客房销售
及时更新销售部资料库内的公司和联系人的信息
参与出席销售部的客户开发会议
提交销售报表和丢失生意的报表，提供反馈意见和总结，各竞争酒店的报价，并向部门经理提供有建设性的创意和意见
执行任何管理层委托的工作
岗位要求：
大专以上学历，酒店管理专业、具备行政工作经验者优先。
有酒店行业从业经验者优先。
精力充沛且有很强的服务意识。
能以专业的沟通和互动的方式与客户、同事及领导用普通话、英文沟通。
具备良好的客户服务、人际交往及个人展示的技巧。
