• App

    扫码下载最佳东方App

  • 微信

    扫码关注最佳东方公众号

  • 客服

  • 西安 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年底花红
    • 包吃包住
    • 员工活动丰富
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    【岗位职责】 确保遵循酒店的政策方针和品牌标准。 确保所有队员遵守酒店仪容仪表和个人卫生标准。 确保正确解释酒店的服务标准和酒店政策给员工并且让员工正确的执行。 确保团队严格遵守时间。 提供良好的工作氛围和建立和谐的团队,增加团队的士气和工作效率。 处理员工问题时需要汇报给餐饮部总监和人力资源部总监。 辅导和劝告员工。 对于认可的员工实施培训课程,进行全体员工的培训和评估他们的能力。 通过葡萄酒的培训和侍酒师一起发现潜在的团队成员。 和厨师建立有效的沟通和友善的工作关系。 确保培训和监管新的团队成员,同时需要配合其他的员工。 负责团队的季度评估和团队纪律。 提前意识到缺少服务标准的对客服务并及时制定发展计划,跟踪和执行改变。 和其它部门建立关系。 准备每周班次表。 确保运营时候和大堂酒廊保持精密的联系。 管理时间表格,出席记录和所有员工的津贴。 根据餐饮办公室时间期限完成所有需要的报告。 在中餐厅有活动或者大型宴会时候准备分析报告。 监管维护申请。 出息餐饮部和每日会议。 每餐前的员工会议。 为以后的活动和促销制定客人邮箱明细。 实施部门会议。 运营时候处理所有的客人建议并且记录在部门日志上面。 设计客人和VIP客人的记录并且维护。 计划和实施每日,每周和每月的清洁计划。 为家具和设备提供卫生及好的工作状态。 监督和保持餐饮部的预算,收入 【岗位要求】 英文和其它语言的沟通能力。 全面的餐饮部运营知识。 良好的管理技能。 持有商业的敏锐感。 积极主动和精力充沛。 领导才干,和团队有良好的沟通。 优秀的书面和口语的英文能力。 整洁干净的仪容仪表。
  • 人事专员

    4千-5千
    西安 | 1年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 领导好
    • 节日礼物
    • 包吃包住
    • 人性化管理
    • 投递简历
    1.进行酒店人员编制标准及薪资标准修订/制定,实施并监控酒店人力资源成本的变化; 2.负责酒店招聘,为酒店招募及储备人才; 3.制定并实施各项培训; 4.酒店全体员工考勤、薪资等制作提报; 5.负责组织员工活动,强化团队文化; 6.负责组织员工满意度调查并协调部门就调查结果做出行动方案,并进行落实行动方案并评估效果; 7.负责处理酒店员工相关劳动及社会保障事宜; 8.酒店员工入职,离职,升职,调动等人事流程的办理; 9.酒店人事档案管理; 10.负责对接外包单位相关事宜; 11.负责集团日常通知及事务的上传下达; 12.领导安排的其他事项。
  • 行政专员

    4千-5千
    西安 | 2年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 领导好
    • 节日礼物
    • 包吃包住
    • 人性化管理
    • 投递简历
    岗位职责; 1.酒店各类执照的申办、变更、年检等手续; 2.负责酒店各项制度的制定、修订及完善; 3.酒店各类合同经办管理、合同档案管理; 4.负责酒店固定资产管理; 5.负责酒店各类行政公文及表报的拟写提报; 6.负责酒店印章及证照日常管理; 7.日常办公用品设备、宿舍等后勤保障管理工作; 8.组织酒店会议的召开,并做好会议资料管理; 9.领导安排的其他事项。 职位要求: 1.大专及以上学历,文秘、行政管理等管理类相关专业; 2.2年以上行政专员工作经验,具有酒店行政工作经验者优先; 3.有集团公司或大型国企从业经验者优先; 4.具有良好的沟通协调能力与公文写作技巧,能熟练使用微软办公软件。
  • 西安 | 经验不限 | 学历不限
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    1. Serve as a departmental role model or mentor by working alongside ladies and gentlemen to perform technical or functional job duties. 作为部门模范,和绅士淑女一起工作,并且指导他们完成他们的工作。 2. Block rooms in the computer and identify designated requirements and requests (e.g., guaranteed room types, special requests, VIP's, early arrivals, guest recognition). 根据客人的需要,在系统中锁房(例如,承诺的房型,特殊要求,VIP,早到,宾客认知) 3. Perform duplicate reservation checks. 检查重复的预定。 4. Confirm reservations and cancellations. 确认和取消预定。 5.  Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. 认知和欢迎每一位客人,微笑,目光接触,用客人的名字友好的问候。 6.  Address guests' service needs in a professional, positive, and timely manner. 积极,专业,及时地处理客人的服务需求。 7.  Engage guests in conversation regarding their stay, property services, and area attractions/offerings. 通过和客人沟通住宿、服务的体验来和客人进行情感投入。 8.  Assist other employees to ensure proper coverage and prompt guest service. 协助同事保证覆盖所有的对客服务需求。 9. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. 预见客人的需求,包括聆听、观察客人、询问客人,并且及时地满足客人的需求。 10. Access all function of computer system according to established procedures and standards. 根据政策和标准,使用电脑系统的全部功能。 11.  Set up workstation with necessary supplies; maintain cleanliness throughout shift. 保证工作台有充足的用品,工作期间保持清洁。 12. Process all guest check-ins according to established hotel requirements: 根据酒店标准为客人办理入住。 13.  Confirm reservation in system and review all noted information. 确认预定,和相关信息。 14. For guests without a reservation, sell a room type agreed upon. 对于无预定散客,根据程序卖房。 15.  Register guest in computer and generate a registration card. 填写入住登记单,在电脑中登记客人。 16. Verify registration card information with guest. 和客人和对入住登记单的信息。 17. Obtain back-up information for guest credit/payment method and input into system; collect cash when designated. 18. Assign room according to guest request and preferences whenever possible. 尽可能根据客人的喜好,为客人排房。 19. Advice guest of any messages, mail, faxes, etc. received for them. 如果收到客人的相关信息,邮件,传真,及时告知客人。 20.  Ensure rates match market codes and that any exceptions are documented and include an explanation. 保证房价和市场代码一致,如果有任何的不一致,保证有相关的解释和文件支持。
  • 西安 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 人性化管理
    • 包吃包住
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责客房楼层的日常运营管理,确保客房清洁、布草更换、物品补充等工作高效完成; 2、监督和指导客房服务员的工作,确保服务流程符合酒店标准,提升服务质量; 3、检查客房卫生、设施设备状况,及时反馈维修需求并跟进处理进度; 4、协助制定客房服务培训计划,定期组织员工技能培训,提升团队专业水平; 5、处理客人投诉及特殊需求,提供及时、有效的解决方案,确保客人满意度; 6、负责楼层物资管理,控制成本,避免浪费,确保库存充足; 7、与其他部门(如前台、工程部等)保持良好沟通,协调解决运营中的问题; 8、完成上级交办的其他工作任务。 【岗位要求】 1、具备良好的服务意识和责任心,能够承受一定的工作压力; 2、具备较强的沟通协调能力,能够有效管理团队并处理突发情况; 3、熟悉酒店客房服务流程及标准,有相关工作经验者优先; 4、身体健康,能够适应倒班工作制; 5、具备基础的电脑操作能力,能熟练使用办公软件; 6、工作细致认真,注重细节,执行力强。
  • 西安 | 经验不限 | 中专
    • 五险一金
    • 带薪年假
    • 管理规范
    • 技能培训
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【职位描述】 1.将布草放入洗衣机并加入规定数量的洗涤液、皂液或其它清洗剂; 2.操作自动水洗及漂洗布草的机器; 3.从洗衣机中取出洗净的湿布草并将其依次放入绞干及烘干机,并调好时间; 4.通过熨平、蒸熨、折叠和包装完成对衣物的清洗程序; 5.在日常工作中,确保布草和制服达到凯悦的品牌标准。 【任职要求】 1.中专以上学历,有国际联号酒店工作经验者优先; 2.能够合理的为客人解决问题; 3.身体健康,样貌端正; 4.良好的沟通能力,及较强的工作责任感
  • 西安 | 1年以上 | 本科 | 提供食宿
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    1.      To be well-versed in all reservations handling process; proficient in operating the reservations systems and equipment. 维持丽思卡尔顿酒店的标准,政策和程序 2.      To provide prompt, courteous and efficient service at all times. To answer the phones within three rings and according to the Ritz-Carlton telephone etiquette. 为客户提供持续的积极的,礼貌高效的预定服务,使用集团电话礼仪标准并三声内接听起电话 3.      Must at all times keep the level of abandoned calls to the minimum to increase sales opportunities. 减少酒店电话未接听数量保证酒店生意需求不流失 4.      To upsell whenever possible to maximize on occupancy and revenue levels, through the rapport established with the ERS members. 积极向客户促销酒店高级房型以确保酒店收益 5.      To ensure all reservations are entered and updated accurately and promptly. 确保酒店所有预定都准确准时录入酒店预定系统 6.      To be aware of critical/high demand status/need period to maximize sales opportunities. To alert the Reservations Manager/Supervisors of any demand trends noticed and sudden change in occupancy levels. 及时向预定部经理反映有关酒店出现预定需求过高或过底有任何异常的情况,并时刻留意酒店住房率的变化情况 7.      To fully understand market segmentation to accurately qualify/track reservations to ensure 100% accuracy in marketing/production reports generated. 完全了解市场划分情况,确保在预定处理中使用正确的市场代码 8.      To handle incoming reservation requests (in forms of email or fax correspondence) according to the hotel’s standard (respond within 24 hours). 处理所有形式的预定需求,其中也包括传真邮件形式的预定并在24小时以内处理完客户预定需求 9.      To be familiar with hotel’s credit policies to effectively handle and process billing requirements. 熟悉酒店信贷政策确保工作中正确处理好客户付费形式 10.   Have to be proficient in operating both Opera Front Office System and Opera Sales & Catering System and other related equipments.熟练操作相关预定系统 11.   To maintain an accurate and updated filing systems of all correspondence. 保持系统资料信息及时准确无误更新 12.   To assume duties and responsibilities as delegated by Reservations Manager/Supervisors. 完成预定经理主管安排的工作 13.   To cross sell hotel’s Food & Beverage outlets and other revenue generating areas.  积极销售酒店餐饮和其他酒店产品确保酒店收益
  • 全国 | 5年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 西安 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 领导好
    • 帅哥多
    • 美女多
    • 包吃包住
    • 人性化管理
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、掌握房态,每天定时编发房态表,并通知客房楼层。 2、做好信息收集和资料积累工作,准确回答宾客问询。 3、负责与前厅、餐饮等各部门沟通。 4、负责捡拾物品和遗留物品的登记、存放和处理。 5、负责整个酒店鲜花的预订和鲜花质量把关工作。 6、负责部门考勤和餐卡统计工作,领发员工工资、奖金、补贴。 7、负责每日楼层人员的统筹安排及休班。 8、负责对讲机、值台电话的管理。 【岗位要求】 1、有相关工作经验者优先。 2、身体健康,五官端正,无不良嗜好。 3、能熟练操作日常办公软件,有一定的文字处理及沟通协调能力。 4、有一定的英语基础。
  • 西安 | 5年以上 | 大专
    • 五险一金
    • 技能培训
    • 带薪年假
    • 人性化管理
    • 岗位晋升
    • 节日礼物
    • 工作餐
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    职位概述 负责管理前厅部所有相关所有事务,保障前台接待和宾客服务经理高效运作,最大化部门收益的情况下合理控制成本支出,关注宾客体验,及时妥善处理各种对客客诉、突发事件,维护良好的宾客关系以及酒店形象。 工作职责 1.前台运营管理 • 负责前台接待、入住登记、退房处理、客户查询等日常运营,确保高效、专业的服务流程。 • 监督前台各项服务指标每日完成情况,包括会员引入指标、宾客满意度跟进情况等。 • 监督前台收银程序,确保各项流程和报表及时、合规地处理。 • 监督每日房间增销情况,确保酒店收益最大化。 • 管理酒店的房态,与销售、收益部门保持密切沟通,及时调整,确保最大化房间使用率和收益。 2.宾客服务与满意度管理 • 关注客户需求,跟进客人的投诉和反馈,确保客户满意度。 • 定期与VIP客户沟通,保持密切的联系,了解客人的意见和反馈,识别潜在的改进领域并实施改进措施。 • 监督和回顾各部门对客服务流程和标准,不断优化和改进对客服务流程使之契合宾客需求。 • 关注并达到酒店宾客满意度各项指标,对客人的反馈及时跟进处理。 3.员工管理与培训 • 招募、培训、评估并管理前厅部员工,确保员工具备出色的沟通技巧、服务意识和专业知识。 • 定期组织员工培训,建立部门培训体系,包括客户服务技能、销售技巧、酒店系统操作等。 • 建立部门的规章制度和政策指引,确保员工工作得到恰当指引和规范,恰当的激励和合理的约束。 • 注意各分部门人才梯队建设和培养,确保部门人才的不断提升。 4.预算与成本控制 • 制定前厅部的年度预算,并负责执行和监督预算的实施。 • 监控前厅部的运营成本,包括劳动力成本、VIP欢迎品成本等 • 合理规划各项支出费用,使各项费用在部门预算框架内运行。 • 每月分析和回顾部门收入和费用使用情况,及时做出调整。 5.部门资产和设备管理 • 在财务部的指引下,定期对部门资产进行盘点,掌握部门资产状态。 • 定期巡查部门资产和设备状况,与相关部门保持紧密沟通,确保问题得到及时修复。 • 与设备服务商保持密切沟通,确保设施设备及时、规范地维保服务。 6.跨部门协调与合作 • 与其他部门保持紧密合作和沟通,确保部门之间的高效合作和沟通。 7.危机管理与应急处理 •发生突发事件或客户投诉时,能够冷静应对并迅速解决问题,保障客户和酒店的利益。 •定期回顾、培训、优化危机管理机制,联合保安部门定期演练危机处理流程,使各岗位人员始终具备应对各类突发事件的意识和能力。 8.质量管理与审计 • 定期审查前厅部各分部门服务标准和流程,确保集团服务流程和标准得到执行。 • 定期召开质量会,对酒店服务质量和宾客反馈进行分析汇总,得到整改提高行动方案,确保酒店对客服务质量 • 定期与财务回顾部门工作,及时发现和管控工作中的风险点,确保工作流程合规性。 9.战略规划与报告 • 前厅部配合酒店整体经营战略,在收益最大化、成本管控、宾客满意度等方面发挥作用。 • 定期与上级回顾和汇报前厅部关键指标,提供合理化建议。 责任范围 全面负责前厅部运营管理工作,工作范围涵盖宾客服务管家,宾客服务经理,礼宾接待宾客服务以及瑜伽室, 健身中心; 听取及接收以下职位人员汇报工作:1位首席礼宾司,3位宾客服务经理; 任职要求 1.大专以上学历,酒店一线服务工作5年及以上; 2.奢华品牌酒店前厅运营工作经历优先; 3.极强的团队合作能力和优良的执行力; 4.良好的个人情绪管理与卓越的沟通能力及谈判技巧;
  • 西安 | 1年以上 | 中专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 管理规范
    • 技能培训
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【职位描述】 *利用鲜活的产品, 以确保任何时候都能向客人提供花样繁多的菜肴 *确保根据所设定的确政策和方针, 尽量利用剩余的食品原料 *烹制菜肴时, 确保根据菜单和配方准备食品, 以确保食品的质量达到国际凯悦的标准 *严格执行食品分摊政策以便能有效的控制成本 *在厨师长的指导下,乐于学习及制作新的菜肴 *确保向客人提供精心制作、高品质以及展现我们餐厅理念的菜肴 【任职要求】 * 国际五星级酒店工作经验优先 * 西安本地优先 * 团队合作能力强 * 擅于沟通
  • 全国 | 10年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工体检
    • 年终奖金
    国内高端酒店/5星级 | 1000-2000人
    • 投递简历
    了解国家有关酒店行业的各项政策法规和高星级酒店各岗位的业务流程,有较丰富的酒店管理知识和管理经验,有较强的市场营销、品牌意识和全局观,有良好的规划能力、团队建设能力和应变处置能力,有较强的经营管理能力、市场洞察力和组织协调能力,能有效整合资源推进酒店经营目标的实现。
  • 西安 | 8年以上 | 学历不限
    • 五险一金
    • 岗位晋升
    • 技能培训
    • 节日礼物
    • 带薪年假
    • 包吃包住
    • 双休
    • 班次补贴
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    西厨/饼房/中厨/韩餐//宴会厨房厨师在主厨的统筹安排下,承担西厨/饼房/中厨/韩餐/宴会菜品制作、质量把控、设备操作及  团队协作等工作,严格遵循标准化流程完成食材处理与烹饪,保障宴会菜品按时、 高质量出品,同时维护厨房卫生与安全,助力宴会顺利进行。 主要职责 一、菜品制作与质量保障 1. 标准化操作执行。 2. 熟练掌握批量烹饪技巧,高效完成分工任务。 3. 质量自检与反馈。 二、食材与设备管理 1.食材合理使用。 2.设备规范操作。 三、卫生与安全执行 1.负责工作区域的日常清洁。 2.严格遵守厨房安全管理制度。 四 、团队协作与学习提升 1.与厨房内其他岗位厨师、帮厨、传菜员等密切配合,共同应对宴会高峰期的高 强度工作。 2.技能学习改进:主动分享经验,提升自身专业能力,适应多样化宴会需求。 任职资格 一、学历情况 1.烹饪或酒店管理相关领域。 二、工作经历 1. 至少5年以上的烹饪经验,其中至少2年在宴会厨房管理层。 2. 有国际五星级酒店工作经验者优先。 3. 有开业筹备经验者优先。 三、专业技能 1. 熟悉食品安全和卫生标准。 2. 熟悉西厨/饼房/中厨/韩餐/宴会厨房操作标准和流程。 四 、服务意识 1. 秉持以客户为中心的思维及服务精神。 2. 具备较高的道德意识和数据分析能力。 五、外语能力 1. 第二外语为英语(如有)。
  • 西安 | 10年以上 | 大专
    • 五险一金
    • 技能培训
    • 人性化管理
    • 包吃包住
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 1. 负责酒店所有餐厅、宴会、客房送餐等餐饮部门的日常运营管理,确保服务品质与食品安全;制定并执行年度餐饮预算,控制成本(食材、人力、能耗等),提升利润率。 2. 主导菜单研发,结合市场趋势与客户需求,定期更新菜品,突出酒店特色;监督食材采购、储存及标准化操作流程,保证菜品质量与稳定性。 3. 组建并培训厨师及服务团队,制定绩效考核制度,提升团队专业水平与服务意识;协调与前厅、销售等部门合作,确保宴会、VIP接待等活动的顺利执行。 4. 严格执行食品安全法规及酒店卫生标准,定期检查厨房设备维护情况。 5. 处理宾客对餐饮的投诉与建议,提升客户满意度。 任职要求: 1. 餐饮管理、烹饪艺术等相关专业大专及以上学历,持有厨师职业资格证(如高级厨师证等)。 2. 5年以上星级酒店或高端餐饮行业经验,其中3年以上同岗位管理经验;熟悉中西餐烹饪工艺,具备融合菜系开发能力者优先。 3. 出色的成本控制、团队管理及沟通协调能力;对餐饮市场敏感,具备创新思维和营销策划能力;熟练使用餐饮管理软件及Office办公软件。 4. 抗压能力强,能适应高强度工作;注重细节,对菜品呈现与服务品质有极高要求。
  • 西安 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 技能培训
    • 领导好
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位内容: 1. 负责酒店工程部日常工作的组织、实施和管控,确保工程部各项工作的质量、进度和安全; 2. 指导部门工作的进展及与外部门工作的衔接协调; 3. 制定部门相关工作的标准和流程,优化管理体系,不断提升部门管理水平; 4. 针对工程维修中出现的问题和风险,及时解决并向领导层报告情况。 5. 熟悉酒店各类大型设备的维修,保养。 任职要求: 1. 大专及以上学历,机械、电子、自动化等相关专业背景; 2. 具备5年以上相关工作经验,有成功的工程项目管理经验者优先; 3. 熟悉品质管理、风险管理等常见的管理方法和工具; 4. 具备较强的沟通、协调和解决问题能力,有很好的团队合作精神; 5. 具备全局思维和创新意识,能够快速适应新的工作环境和任务。
  • 全国 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.   The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.   This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.  As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members.   What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility.   What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 西安 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 人性化管理
    • 包吃包住
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责酒店前厅部的日常运营管理,确保宾客服务流程高效顺畅; 2、处理宾客的各类需求、投诉及突发事件,提供及时、专业的解决方案; 3、监督夜班期间酒店各区域的运营情况,确保安全与服务质量; 4、协调与其他部门(如客房、安保、工程等)的工作配合,保障夜间服务标准; 5、检查并确保前台系统数据准确,完成夜审及交接班记录; 6、培训并指导前台员工,提升团队服务意识和业务能力; 7、执行酒店制定的服务标准与政策,维护品牌形象。 【岗位要求】 1、具备良好的服务意识与沟通能力,能够高效处理宾客需求; 2、有较强的应变能力,能妥善应对夜间突发情况; 3、熟悉酒店前厅操作流程及系统(如PMS)者优先; 4、能适应夜班工作安排(通常为轮班制); 5、具备团队协作精神,责任心强; 6、无经验者可接受系统培训,有酒店相关工作经验者优先。
  • 西安 | 经验不限 | 学历不限
    • 五险一金
    • 岗位晋升
    • 技能培训
    • 节日礼物
    • 带薪年假
    • 包吃包住
    • 双休
    • 班次补贴
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    西厨/饼房/中厨/韩餐//宴会厨房厨师在主厨的统筹安排下,承担西厨/饼房/中厨/韩餐/宴会菜品制作、质量把控、设备操作及  团队协作等工作,严格遵循标准化流程完成食材处理与烹饪,保障宴会菜品按时、 高质量出品,同时维护厨房卫生与安全,助力宴会顺利进行。 主要职责 一、菜品制作与质量保障 1. 标准化操作执行。 2. 熟练掌握批量烹饪技巧,高效完成分工任务。 3. 质量自检与反馈。 二、食材与设备管理 1.食材合理使用。 2.设备规范操作。 三、卫生与安全执行 1.负责工作区域的日常清洁。 2.严格遵守厨房安全管理制度。 四 、团队协作与学习提升 1.与厨房内其他岗位厨师、帮厨、传菜员等密切配合,共同应对宴会高峰期的高 强度工作。 2.技能学习改进:主动分享经验,提升自身专业能力,适应多样化宴会需求。 任职资格 一、学历情况 1.烹饪或酒店管理相关领域。 二、工作经历 1. 至少5年以上的烹饪经验,其中至少2年在宴会厨房管理层。 2. 有国际五星级酒店工作经验者优先。 3. 有开业筹备经验者优先。 三、专业技能 1. 熟悉食品安全和卫生标准。 2. 熟悉西厨/饼房/中厨/韩餐/宴会厨房操作标准和流程。 四 、服务意识 1. 秉持以客户为中心的思维及服务精神。 2. 具备较高的道德意识和数据分析能力。 五、外语能力 1. 第二外语为英语(如有)。
  • 全国 | 5年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    卓越雇主
    卓越雇主
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area.    Your Day to Day People  Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals.  Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.  Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.  Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.  Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty.   What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.
  • 西安 | 1年以上 | 大专
    • 五险一金
    • 带薪年假
    • 管理规范
    • 技能培训
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【职位描述】 1.根据顺序,为客人点单并服务: 2.销售产品; 3.维持营运的供应品和控制损坏量; 4.根据部门分配的任务,确保流畅的服务; 5.必须能处理任何有关食物和饮料的询问和要求; 6.准备摆台并按照部门营运手册来执行工作职责; 7.严格遵守餐厅的营业时间; 8.始终确保服务台、吧台和周围环境的干净和有条理。 【任职要求】 1.大专以上学历,有同等岗位工作经验(国际联号酒店优先) 2.形象气质佳,工作细致认真,具有团队协作精神和责任心,具备良好的语言表达能力和服务意识 3.吃苦耐劳,具备较强的应变能力和抗压能力 4.具有一定的食品酒水知识,熟悉食品卫生安全相关要求
  • 全国 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 包吃包住
    • 节日礼物
    国内高端酒店/5星级 | 2000人以上
    • 投递简历
    1、制定并执行酒店人力资源战略和计划,确保其与酒店的战略目标和业务需求相符合。 2、负责员工招聘、培训、绩效管理、薪资福利等方面的策略和计划,并推动其落实。 3、监督和支持员工发展和职业规划,为员工提供必要的培训和发展机会。 4、建立和维护良好的劳动关系,处理员工投诉和纠纷,确保员工对公司的忠诚度和满意度。 5、负责部门内各项管理,包括预算计划、重点方向等重点管理。 6、负责对内外的联系,对内实际汇报并落实工作;对外界积极主动接待联系。
  • 全国 | 8年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工体检
    • 年终奖金
    国内高端酒店/5星级 | 1000-2000人
    • 投递简历
    了解国家有关酒店行业的各项政策法规以及行业的现状与发展趋势,具有较丰富的酒店管理知识和管理经验;了解酒店各岗位的业务流程,有良好的团队建设、组织协调与市场营销能力;具有团队协作精神,能够有效配合总经理开展工作。
  • 全国 | 经验不限 | 学历不限 | 提供食宿
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    岗位职责 1、通过与酒店总经理,营运经理,财务经理和人力资源经理建立高效的工作关系去实施酒店的总体管理战略。 2、在与市场销售有关的酒店战略计划和总体经营目标方面,向总经理提供建议和支持,树立酒店良好的品牌形象。 3、维护集团的标准、品牌的一致性和酒店的形象。 岗位要求 希尔顿花园酒店职位始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准: 1、具备优秀的销售技能和技巧。 2、通过探讨和聆听,具备善于发掘客户需求的能力。 3、具备果断、自律的性格。 4、具备高度的自信心,工作的热情和主动权。 5、擅长与不同的人打交道。 6、具备相关销售经验。 7、酒店专业或相关经验的优先。
  • 餐饮总监

    2万-3万
    西安 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 带薪年假
    • 技能培训
    • 节日礼物
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2、负责实现部门的营业收入指标和利润指标。 3、与行政总厨一起筹划和设计菜单,开发当地需求的餐饮产品。 4、熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5、协调与其他部门的工作关系,确保宾客得到满意的餐饮产品和良好的服务。 6、制定餐厅推销策略,督促员工做好食品饮料的推销工作,提高餐饮销售收入。 7、建全物资管理制度,对餐厅的设备、物资、用具等严格管理。 【岗位要求】 1、大专以上文化程度;五年以上同岗位工作经验。 2、精通本部门的业务知识,熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3、熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程,善于安排各个环节的工作,能保证餐饮管理的协调发展。 4、具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准,控制产品质量和成本消耗。 5、具有社会活动能力、组织领导工作能力和实际工作能力;善于调动餐饮 部各级管理人员的积极性。
  • 西安 | 5年以上 | 学历不限 | 食宿面议
    • 五险一金
    • 岗位晋升
    • 技能培训
    • 节日礼物
    • 带薪年假
    • 包吃包住
    • 双休
    • 班次补贴
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    职责描述 作为中餐厅厨房主管,负责监督和管理中餐厅厨房的日常运营,确保高质量的菜 品和服务。 主要职责 一 、厨房管理 1. 监督中餐厅厨房的日常运营,确保高质量的菜品和服务。 2. 制定并执行中餐厅菜单,确保菜品多样性和创新性。 3. 控制食品和饮料的成本,提高盈利能力。 4. 处理客人关于菜品的投诉和请求,提高客户满意度。 5. 与相关部门协调,确保信息畅通和服务一致性。 二 、培训与发展 1. 制定并执行中餐厅厨房团队的培训计划,提升烹饪技能和服务质量。 2. 定期进行员工绩效评估,提供反馈和改进建议。 3. 激励和奖励优秀员工,建立积极的工作氛围。 三 、运营优化 1. 分析中餐厅厨房运营数据,提出改进措施,提高效率。 2. 优化中餐厅厨房操作流程,减少浪费,提升客户体验。 3. 监控食材的质量和新鲜度,确保食品安全。 任职资格 一 、学历情况 1. 烹饪或酒店管理相关领域的专科学历。 二 、工作经历 1. 至少5年以上的中餐烹饪经验,其中至少2年在管理层。 2. 有国际五星级酒店工作经验者优先。 三 、专业技能 1. 具备深厚的中餐烹饪技艺和创新能力。 2. 熟悉食品安全和卫生标准。 3. 熟悉中餐厅厨房操作标准和流程。 四 、领导能力 1. 具备良好的组织和领导能力,能够激励团队成员。 2. 能够适应快节奏的工作环境,具备良好的抗压能力。 五、服务意识 1. 秉持以客户为中心的思维及服务精神。 2. 具备较高的道德意识和数据分析能力。 六 、外语能力 1. 第二外语为英语(具备基本的听说读写能力)
  • 列表
  • 明细
0086
获取验证码
注册/登录
上传简历一键注册

    热门职位

    热门地区