- Assign rooms and delegate jobs to room attendants / housemen
确定房间和指派工作给楼层服务员;
- Carry out the following routine assignments
贯彻和落实日常工作的分配;
- Ability to master proper use and maintenance of housekeeping equipment
有能力管理对于设施设备的正确使用
岗位职责
-Effective communication skills in both Chinese & English.
有效的中英文沟通能力。
-Strong guest interaction and interpersonal skill.
优秀的对客服务和沟通技巧。
-Able to train and motivated staff
有培训和激励员工的能力
-Possess supervisory skills, independent, committed and strong execution capability.
独立性强、忠诚可靠并具良好的执行能力。
-Be expert of Opera system.
熟练操作Opera系统。
-Be expert of Office Software.
熟练操作办公软件。
-Experience in the FD Agent position for over 2 year will be preferred.
具有在前厅部最少超过2年的前台接待职位工作。